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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
23-00415034
Service Request Number: 23-00415034 • Address: 6404 TULIP LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
23-00415034
Address
6404 TULIP LN, DALLAS, TX, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-09-06T11:43:16.000
Update Date
2023-09-07T14:49:36.000
Closed Date
2023-09-07T14:49:34.000
Priority
Emergency
Method Received Description
API
Unique Key
5008z000006EzQYAA0
Lat Location
(32.89355424737869500,-96.79634612371646000)
21-00883686
Service Request Number: 21-00883686 • Address: 2603 HILLBURN DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00883686
Address
2603 HILLBURN DR, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose Cat - DAS
Overall Service Request Due Date
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-09-29T09:45:09.000
Update Date
2023-06-09T00:07:01.000
Closed Date
2021-09-29T09:45:09.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000rkuIhAAI
Lat Location
(32.75603686342280000,-96.69141201952748000)
21-00892339
Service Request Number: 21-00892339 • Address: 4002 PINE ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00892339
Address
4002 PINE ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-10-05T11:24:50.000
Update Date
2023-06-09T00:05:07.000
Closed Date
2021-10-15T14:40:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000s8VUHAA2
Lat Location
(32.76976040943447000,-96.74612265140331000)
22-00526760
Service Request Number: 22-00526760 • Address: 2230 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
22-00526760
Address
2230 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-07T11:15:43.000
Update Date
2023-06-08T02:12:54.000
Closed Date
2022-12-08T08:25:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004N148AAC
Lat Location
(32.77896452847788600,-96.78760151540514000)
26-00297788
Service Request Number: 26-00297788 • Address: 334 LEADS ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00297788
Address
334 LEADS ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-07T11:41:19.000
Update Date
2026-07-24T10:43:22.000
Closed Date
2026-07-24T10:43:22.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000020quBbAAI
Lat Location
(32.74599510415380600,-96.80823174135922000)
25-00596685
Service Request Number: 25-00596685 • Address: 7720 LOS GATOS DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
25-00596685
Address
7720 LOS GATOS DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-12-23T12:18:54.000
Update Date
2025-12-28T17:23:01.000
Closed Date
2025-12-28T17:23:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001LTmMSAA1
Lat Location
(32.65440643731341000,-96.85316964430457000)
23-00415017
Service Request Number: 23-00415017 • Address: 132 LAKERIDGE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
23-00415017
Address
132 LAKERIDGE DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-09-06T11:37:48.000
Update Date
2023-09-11T09:00:46.000
Closed Date
2023-09-11T09:00:44.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000006ExdAAAS
Lat Location
(32.86206148177410000,-96.71135170369637000)
23-00131313
Service Request Number: 23-00131313 • Address: 3929 SCARSDALE LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
23-00131313
Address
3929 SCARSDALE LN, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2023-03-24T23:59:00.000
Status
Closed
Created Date
2023-03-23T12:10:24.000
Update Date
2023-06-07T01:30:48.000
Closed Date
2023-03-23T12:34:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005LaAwAAK
Lat Location
(32.77075427340448000,-96.65902169876702000)
26-00153257
Service Request Number: 26-00153257 • Address: 6132 PROSPECT AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00153257
Address
6132 PROSPECT AVE, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed
Created Date
2026-04-13T13:24:29.000
Update Date
2026-04-14T16:49:14.000
Closed Date
2026-04-14T16:48:58.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hgxf8AAA
Lat Location
(32.81493544594342000,-96.76042807154629000)
25-00288183
Service Request Number: 25-00288183 • Address: BELKNAP AVE & E ELMORE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00288183
Address
BELKNAP AVE & E ELMORE AVE, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-02T23:59:00.000
Status
Closed
Created Date
2025-06-17T11:07:48.000
Update Date
2026-05-15T13:32:48.000
Closed Date
2026-05-15T13:32:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000mLbAcAAK
Lat Location
(32.71700436401082000,-96.79983976634638000)
26-00095171
Service Request Number: 26-00095171 • Address: 9709 HOMEPLACE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00095171
Address
9709 HOMEPLACE DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T16:30:50.000
Update Date
2026-03-10T02:07:05.000
Closed Date
2026-03-10T02:07:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001agRjLAAU
Lat Location
(32.72483245274454000,-96.65542822704195000)
24-00335132
Service Request Number: 24-00335132 • Address: 3702 LEGENDARY LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00335132
Address
3702 LEGENDARY LN, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-07-12T23:59:00.000
Status
Closed
Created Date
2024-07-10T16:46:58.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2024-07-11T21:20:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000008Ew2cAAC
Lat Location
(32.69845153421280000,-96.84279997666745000)
26-00154326
Service Request Number: 26-00154326 • Address: 1200 COMMERCE ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
26-00154326
Address
1200 COMMERCE ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-14T07:03:24.000
Update Date
2026-04-14T09:39:45.000
Closed Date
2026-04-14T09:39:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hrZw1AAE
Lat Location
(32.77936580853720000,-96.80090742551346000)
26-00306945
Service Request Number: 26-00306945 • Address: 4012 HAMILTON AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00306945
Address
4012 HAMILTON AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-13T12:06:51.000
Update Date
2026-07-22T16:38:22.000
Closed Date
2026-07-22T16:38:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000022AgBwAAK
Lat Location
(32.77408446300897500,-96.75183349953146000)
26-00400254
Service Request Number: 26-00400254 • Address: 3622 PARK LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00400254
Address
3622 PARK LN, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-09T09:31:06.000
Update Date
2026-10-02T15:33:53.000
Closed Date
2026-10-02T15:33:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002G5nQsAAJ
Lat Location
(32.87491072252250000,-96.85785206129351000)
26-00270485
Service Request Number: 26-00270485 • Address: 711 N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00270485
Address
711 N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-06-22T23:59:00.000
Status
Closed
Created Date
2026-06-21T09:49:48.000
Update Date
2026-06-21T15:24:43.000
Closed Date
2026-06-21T14:40:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001wszkXAAQ
Lat Location
(32.75114221288888000,-96.85700782846038000)
22-00089864
Service Request Number: 22-00089864 • Address: 1328 MORRELL AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00089864
Address
1328 MORRELL AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-03-09T16:28:06.000
Update Date
2023-06-08T23:35:53.000
Closed Date
2022-03-09T16:50:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000001WOJYAA4
Lat Location
(32.73900647894535000,-96.80414136816309000)
22-00120836
Service Request Number: 22-00120836 • Address: 2131 MAIL AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
22-00120836
Address
2131 MAIL AVE, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-03-30T19:31:43.000
Update Date
2023-06-08T23:08:13.000
Closed Date
2022-03-31T12:49:58.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000001gWwoAAE
Lat Location
(32.83004597678460400,-96.85635065104230000)
20-01042615
Service Request Number: 20-01042615 • Address: 5800 W NORTHWEST HWY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01042615
Address
5800 W NORTHWEST HWY, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-10-20T23:59:00.000
Status
Closed
Created Date
2020-10-19T01:18:42.000
Update Date
2026-08-07T13:53:56.000
Closed Date
2020-10-19T02:54:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000aTqMaAAK
Lat Location
(32.86542873454293000,-96.81110115148769000)
23-00547532
Service Request Number: 23-00547532 • Address: 3637 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
23-00547532
Address
3637 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2023-12-04T00:59:00.000
Status
Closed
Created Date
2023-12-02T14:16:15.000
Update Date
2023-12-02T17:14:06.000
Closed Date
2023-12-02T17:14:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000006mLZNAA2
Lat Location
(33.00026990511024000,-96.85203694909299000)
23-00547509
Service Request Number: 23-00547509 • Address: CHARLESTOWN DR & JAMESTOWN RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
23-00547509
Address
CHARLESTOWN DR & JAMESTOWN RD, DALLAS, TX, 75230
City Council District
13
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-12-16T00:59:00.000
Status
Closed
Created Date
2023-12-02T13:51:08.000
Update Date
2023-12-05T12:31:51.000
Closed Date
2023-12-05T12:31:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006mLFdAAM
Lat Location
(32.91756374341863000,-96.80718723518063000)
26-00155989
Service Request Number: 26-00155989 • Address: 715 SOUTHGATE LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00155989
Address
715 SOUTHGATE LN, DALLAS, TX, 75217
City Council District
5
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-04-14T06:34:08.000
Update Date
2026-04-14T15:59:31.000
Closed Date
2026-04-14T15:59:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001i2c8zAAA
Lat Location
(32.72345007439444000,-96.66299731000701000)
22-00424816
Service Request Number: 22-00424816 • Address: 15208 MONTFORT DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
22-00424816
Address
15208 MONTFORT DR, DALLAS, TX, 75248
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-09-30T23:59:00.000
Status
Closed
Created Date
2022-09-27T16:55:39.000
Update Date
2023-06-08T02:35:39.000
Closed Date
2022-09-27T17:50:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003gehZAAQ
Lat Location
(32.95586469491287600,-96.81828064031075000)
21-00266939
Service Request Number: 21-00266939 • Address: 5405 W MOCKINGBIRD LN, DALLAS, TX, 75209 • Department: Sanitation
Service Request Number
21-00266939
Address
5405 W MOCKINGBIRD LN, DALLAS, TX, 75209
Department
Sanitation
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:31:21.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-03-25T12:31:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jCgjbAAC
Lat Location
(32.83672216275988400,-96.81851544815487000)
26-00015918
Service Request Number: 26-00015918 • Address: 6902 WEBSTER ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
26-00015918
Address
6902 WEBSTER ST, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-01-12T14:59:11.000
Update Date
2026-02-03T11:31:09.000
Closed Date
2026-02-03T11:31:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001OyNgDAAV
Lat Location
(32.84219708358798000,-96.83307239637928000)
22-00136711
Service Request Number: 22-00136711 • Address: 7216 AMBER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00136711
Address
7216 AMBER DR, DALLAS, TX, 75241
City Council District
8
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-04-22T23:59:00.000
Status
Closed
Created Date
2022-04-09T16:41:28.000
Update Date
2023-06-08T23:10:36.000
Closed Date
2022-04-11T17:27:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001mhBWAAY
Lat Location
(32.66075924864482000,-96.81125551632509000)
26-00105996
Service Request Number: 26-00105996 • Address: 734 HAVERHILL LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00105996
Address
734 HAVERHILL LN, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-16T09:59:17.000
Update Date
2026-04-14T10:50:08.000
Closed Date
2026-04-14T10:50:07.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001bwOqcAAE
Lat Location
(32.72352226881463400,-96.66476365712809000)
21-00331299
Service Request Number: 21-00331299 • Address: 5324 REIGER AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
21-00331299
Address
5324 REIGER AVE, DALLAS, TX, 75214
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-04-14T07:59:19.000
Update Date
2023-06-09T01:54:51.000
Closed Date
2021-04-21T14:11:46.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000jyUF3AAM
Lat Location
(32.79958119785120400,-96.76037911571616000)
26-00208177
Service Request Number: 26-00208177 • Address: 1711 LANSFORD AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
26-00208177
Address
1711 LANSFORD AVE, DALLAS, TX, 75224
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-05-15T23:59:00.000
Status
Closed
Created Date
2026-05-14T19:18:34.000
Update Date
2026-05-15T10:00:26.000
Closed Date
2026-05-15T10:00:06.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001p6UK5AAM
Lat Location
(32.72949472198815400,-96.84806498280162000)
26-00437506
Service Request Number: 26-00437506 • Address: 1104 RIVERWOOD RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
26-00437506
Address
1104 RIVERWOOD RD, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-10-02T20:11:42.000
Update Date
2026-10-02T20:11:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002M1J4XAAV
Lat Location
(32.69985037397099000,-96.68973481989240000)
25-00563476
Service Request Number: 25-00563476 • Address: 2336 NORWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
25-00563476
Address
2336 NORWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-11-28T00:59:00.000
Status
Closed
Created Date
2025-11-26T14:47:59.000
Update Date
2025-11-26T18:04:06.000
Closed Date
2025-11-26T18:04:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001GWCKXAA5
Lat Location
(32.83925477986929000,-96.67501890233031000)
26-00351665
Service Request Number: 26-00351665 • Address: 233 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00351665
Address
233 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-09T00:57:08.000
Update Date
2026-08-09T01:06:08.000
Closed Date
2026-08-09T01:06:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000028ODkrAAG
Lat Location
(32.74907717277337000,-96.82524486357500000)
26-00240267
Service Request Number: 26-00240267 • Address: 2316 S FRANKLIN ST, DALLAS, TX, 75233 • City Council District: 1
Service Request Number
26-00240267
Address
2316 S FRANKLIN ST, DALLAS, TX, 75233
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-06-06T23:59:00.000
Status
Closed
Created Date
2026-06-03T14:26:00.000
Update Date
2026-06-03T16:41:17.000
Closed Date
2026-06-03T16:41:16.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001t4e0HAAQ
Lat Location
(32.72290203453848000,-96.85884870408490000)
26-00094753
Service Request Number: 26-00094753 • Address: 10512 SINCLAIR AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00094753
Address
10512 SINCLAIR AVE, DALLAS, TX, 75218
City Council District
9
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-03-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2026-02-06T08:52:25.000
Update Date
2026-03-09T14:08:50.000
Closed Date
2026-03-09T14:08:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001adsjGAAQ
Lat Location
(32.85122561498679500,-96.69909519468999000)
24-00529610
Service Request Number: 24-00529610 • Address: 6500 E NORTHWEST HWY, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
24-00529610
Address
6500 E NORTHWEST HWY, DALLAS, TX, 75231
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-01T09:35:25.000
Update Date
2024-11-02T13:00:36.000
Closed Date
2024-11-02T12:13:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000GryeLAAR
Lat Location
(32.85660242615081500,-96.74961464453682000)
22-00553095
Service Request Number: 22-00553095 • Address: 2241 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00553095
Address
2241 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-21T18:27:39.000
Update Date
2023-06-08T02:11:06.000
Closed Date
2022-12-22T13:31:56.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000004XUDAAA4
Lat Location
(32.70752271066804400,-96.79329547490259000)
23-00392841
Service Request Number: 23-00392841 • Address: 10931 CINDERELLA LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
23-00392841
Address
10931 CINDERELLA LN, DALLAS, TX, 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Overall Service Request Due Date
2023-08-24T23:59:00.000
Status
Closed
Created Date
2023-08-23T12:14:57.000
Update Date
2023-08-23T12:15:02.000
Closed Date
2023-08-23T12:14:57.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000069u0eAAA
Lat Location
(32.89707966192938000,-96.84031094840030000)
25-00563511
Service Request Number: 25-00563511 • Address: 1900 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00563511
Address
1900 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-11-26T15:04:25.000
Update Date
2025-12-06T15:30:18.000
Closed Date
2025-12-06T15:30:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001GaheHAAR
Lat Location
(32.72498591712391000,-96.81065909735432000)
21-00775920
Service Request Number: 21-00775920 • Address: 4414 SYCAMORE ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00775920
Address
4414 SYCAMORE ST, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-21T18:23:12.000
Update Date
2023-06-09T00:18:27.000
Closed Date
2021-08-28T18:58:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000pykmxAAA
Lat Location
(32.79782342199046000,-96.77633339388922000)
20-01164849
Service Request Number: 20-01164849 • Address: 4200 BLUE RIDGE BLVD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-01164849
Address
4200 BLUE RIDGE BLVD, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-11-30T16:46:53.000
Update Date
2023-06-09T03:13:51.000
Closed Date
2020-12-04T15:42:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000ca4ELAAY
Lat Location
(32.70019339338356400,-96.88931357926884000)
26-00436031
Service Request Number: 26-00436031 • Address: 13353 EMILY RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
26-00436031
Address
13353 EMILY RD, DALLAS, TX, 75240
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
Closed
Created Date
2026-10-02T07:27:44.000
Update Date
2026-10-02T07:36:10.000
Closed Date
2026-10-02T07:36:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002Lmu4PAAR
Lat Location
(32.92949199846971500,-96.76464197177253000)
21-00266976
Service Request Number: 21-00266976 • Address: 3303 CARLSON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00266976
Address
3303 CARLSON DR, DALLAS, TX, 75235
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:36:46.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-04-12T15:16:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000jCh5lAAC
Lat Location
(32.82678144426718000,-96.82702006087284000)
26-00207848
Service Request Number: 26-00207848 • Address: 10215 WOODLOT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00207848
Address
10215 WOODLOT DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-05-15T23:59:00.000
Status
Closed
Created Date
2026-05-14T16:09:53.000
Update Date
2026-05-15T04:37:11.000
Closed Date
2026-05-15T04:37:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001p2bdYAAQ
Lat Location
(32.72861388269010500,-96.64749944188614000)
25-00249934
Service Request Number: 25-00249934 • Address: 2591 MOSSGLEN DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
25-00249934
Address
2591 MOSSGLEN DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-05-30T18:59:00.000
Status
Closed
Created Date
2025-05-28T15:35:33.000
Update Date
2025-05-29T08:44:47.000
Closed Date
2025-05-29T08:44:36.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000jRuH8AAK
Lat Location
(32.75673207160157000,-96.65465603563906000)
22-00246430
Service Request Number: 22-00246430 • Address: 4401 REYNA AVE, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
22-00246430
Address
4401 REYNA AVE, DALLAS, TX, 75236
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-06-14T23:59:00.000
Status
Closed
Created Date
2022-06-11T12:24:46.000
Update Date
2023-06-08T23:18:17.000
Closed Date
2022-06-20T16:06:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002Qy2aAAC
Lat Location
(32.70905925387358000,-96.89154258049004000)
24-00320564
Service Request Number: 24-00320564 • Address: 8249 EMSWORTH DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
24-00320564
Address
8249 EMSWORTH DR, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-07-04T23:59:00.000
Status
Closed
Created Date
2024-07-02T11:40:15.000
Update Date
2024-07-03T09:32:51.000
Closed Date
2024-07-03T09:32:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000008Bvf0AAC
Lat Location
(32.89176450019332000,-96.76314034859963000)
26-00110832
Service Request Number: 26-00110832 • Address: 2699 DALLAS FT WORTH SERV WB, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00110832
Address
2699 DALLAS FT WORTH SERV WB, DALLAS, TX, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-20T23:59:00.000
Status
Closed
Created Date
2026-03-18T16:01:40.000
Update Date
2026-03-20T17:08:41.000
Closed Date
2026-03-20T17:08:19.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ca9EWAAY
Lat Location
(32.76793534688053500,-96.86512510588602000)
20-01191547
Service Request Number: 20-01191547 • Address: 2244 LARSON LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-01191547
Address
2244 LARSON LN, DALLAS, TX, 75229
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-12-09T16:39:43.000
Update Date
2023-06-09T03:18:07.000
Closed Date
2020-12-09T17:53:29.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000bNPi2AAG
Lat Location
(32.90181713617485600,-96.90466504955675000)
26-00093775
Service Request Number: 26-00093775 • Address: 2929 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
26-00093775
Address
2929 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T08:10:56.000
Update Date
2026-03-09T09:14:34.000
Closed Date
2026-03-09T09:14:34.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aWDiXAAW
Lat Location
(32.82486880937501000,-96.83260666159869000)
23-00428033
Service Request Number: 23-00428033 • Address: 2410 HIGHWOOD DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
23-00428033
Address
2410 HIGHWOOD DR, DALLAS, TX, 75228
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-09-17T23:59:00.000
Status
Closed
Created Date
2023-09-14T09:41:21.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2023-09-14T11:20:09.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006I2MFAA0
Lat Location
(32.82860670045589000,-96.67538039472682000)
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