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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
25-00323389
Service Request Number: 25-00323389 • Address: 10040 SPOKANE CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
25-00323389
Address
10040 SPOKANE CIR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-07T10:40:35.000
Update Date
2025-07-09T10:22:11.000
Closed Date
2025-07-09T09:36:04.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000pFNALAA4
Lat Location
(32.88160006242883000,-96.86632705300607000)
22-00439228
Service Request Number: 22-00439228 • Address: 8613 OLD HICKORY TRL, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
22-00439228
Address
8613 OLD HICKORY TRL, DALLAS, TX, 75237
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2022-10-07T23:59:00.000
Status
Closed
Created Date
2022-10-06T11:19:28.000
Update Date
2023-06-08T02:42:42.000
Closed Date
2022-10-06T11:27:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003llbVAAQ
Lat Location
(32.64475855090049000,-96.86568894689279000)
23-00339808
Service Request Number: 23-00339808 • Address: 711 FOURAKER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
23-00339808
Address
711 FOURAKER ST, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2023-08-23T23:59:00.000
Status
Closed
Created Date
2023-07-24T16:26:00.000
Update Date
2023-07-24T16:27:00.000
Closed Date
2023-07-24T16:26:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005yqNdAAI
Lat Location
(32.75029494872293000,-96.83428178908567000)
24-00369721
Service Request Number: 24-00369721 • Address: 4379 TRAVIS ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
24-00369721
Address
4379 TRAVIS ST, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-10-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2024-07-27T22:43:53.000
Update Date
2026-08-07T13:49:25.000
Closed Date
2024-07-31T07:45:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000002kO1SAAU
Lat Location
(32.82014706616802600,-96.79236139212692000)
21-00103030
Service Request Number: 21-00103030 • Address: 1231 FULLER DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00103030
Address
1231 FULLER DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-02-03T09:33:44.000
Update Date
2023-06-09T02:33:17.000
Closed Date
2021-06-17T16:34:44.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000gLymMAAS
Lat Location
(32.84002641094414000,-96.69293685689865000)
23-00375359
Service Request Number: 23-00375359 • Address: 2931 BRITTON AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00375359
Address
2931 BRITTON AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-13T17:50:19.000
Update Date
2023-08-13T17:56:16.000
Closed Date
2023-08-13T17:56:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000066ConAAE
Lat Location
(32.71107709512176600,-96.80667030335674000)
23-00442658
Service Request Number: 23-00442658 • Address: 9622 MILLRIDGE CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
23-00442658
Address
9622 MILLRIDGE CIR, DALLAS, TX, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-10-06T23:59:00.000
Status
Closed
Created Date
2023-09-23T12:29:37.000
Update Date
2023-09-25T08:55:55.000
Closed Date
2023-09-25T08:55:55.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000006LaUrAAK
Lat Location
(32.90391368454323400,-96.72940665824703000)
23-00289809
Service Request Number: 23-00289809 • Address: 1528 HIGHLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
23-00289809
Address
1528 HIGHLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-06-29T23:59:00.000
Status
Closed
Created Date
2023-06-26T10:40:31.000
Update Date
2023-07-02T15:14:21.000
Closed Date
2023-07-02T15:14:21.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000005oiVqAAI
Lat Location
(32.80847280135644000,-96.72177405085165000)
26-00091797
Service Request Number: 26-00091797 • Address: 1342 CHEYENNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00091797
Address
1342 CHEYENNE RD, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-06T19:31:24.000
Update Date
2026-03-09T08:53:57.000
Closed Date
2026-03-09T08:53:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aI1V6AAK
Lat Location
(32.73537115385339000,-96.63965409402440000)
24-00397965
Service Request Number: 24-00397965 • Address: 7023 TOKALON DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00397965
Address
7023 TOKALON DR, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-08-21T18:59:00.000
Status
Closed (Duplicate)
Created Date
2024-08-16T03:30:26.000
Update Date
2024-08-16T15:08:09.000
Closed Date
2024-08-16T15:08:08.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000004n4crAAA
Lat Location
(32.81946704844071400,-96.73708939416424000)
21-00951720
Service Request Number: 21-00951720 • Address: 3419 MANANA DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00951720
Address
3419 MANANA DR, DALLAS, TX, 75220
City Council District
6
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-12-03T00:59:00.000
Status
Closed
Created Date
2021-11-16T17:23:28.000
Update Date
2023-06-08T23:49:33.000
Closed Date
2021-12-03T17:59:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000tR3emAAC
Lat Location
(32.87435488966630000,-96.86392031904005000)
21-00906603
Service Request Number: 21-00906603 • Address: 7912 CARBONDALE ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00906603
Address
7912 CARBONDALE ST, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-10-14T16:27:50.000
Update Date
2023-06-09T00:13:14.000
Closed Date
2021-10-14T16:38:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000sU2GqAAK
Lat Location
(32.71405780916409600,-96.74927007870546000)
24-00459551
Service Request Number: 24-00459551 • Address: 3616 VALLEY RIDGE RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
24-00459551
Address
3616 VALLEY RIDGE RD, DALLAS, TX, 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2024-09-23T18:59:00.000
Status
Closed
Created Date
2024-09-22T13:39:17.000
Update Date
2024-09-22T13:39:22.000
Closed Date
2024-09-22T13:39:17.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000009pVUQAA2
Lat Location
(32.87693445617843000,-96.85856348469993000)
22-00545453
Service Request Number: 22-00545453 • Address: 7529 ROYAL PL, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
22-00545453
Address
7529 ROYAL PL, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-16T16:52:41.000
Update Date
2023-06-08T02:02:31.000
Closed Date
2022-12-20T11:34:22.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000004UDABAA4
Lat Location
(32.89655824881987000,-96.77580728292540000)
25-00586346
Service Request Number: 25-00586346 • Address: 2706 DORRIS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00586346
Address
2706 DORRIS ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-02-25T00:59:00.000
Status
Closed
Created Date
2025-12-15T16:17:00.000
Update Date
2026-03-09T16:00:57.000
Closed Date
2026-03-09T16:00:57.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001JwMpXAAV
Lat Location
(32.74258445075631000,-96.75199491988009000)
26-00342268
Service Request Number: 26-00342268 • Address: 7322 LA SOBRINA DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
26-00342268
Address
7322 LA SOBRINA DR, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-03T15:26:43.000
Update Date
2026-08-08T09:41:13.000
Closed Date
2026-08-06T09:40:37.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs0000270uJkAAI
Lat Location
(32.96861359041726000,-96.78178354781244000)
24-00492125
Service Request Number: 24-00492125 • Address: 2310 SOUTHLAND ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00492125
Address
2310 SOUTHLAND ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-10T08:16:49.000
Update Date
2024-10-22T11:35:38.000
Closed Date
2024-10-22T11:35:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000CxAcLAAV
Lat Location
(32.75161286009981000,-96.75977570360601000)
26-00228570
Service Request Number: 26-00228570 • Address: 4524 MALDEN LN, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00228570
Address
4524 MALDEN LN, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-06-01T23:59:00.000
Status
Closed
Created Date
2026-05-27T20:11:00.000
Update Date
2026-05-29T21:14:20.000
Closed Date
2026-05-29T14:37:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001rcWmDAAU
Lat Location
(32.68980968627642600,-96.80756747827522000)
25-00269450
Service Request Number: 25-00269450 • Address: 2831 SCOTTSBLUFF DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
25-00269450
Address
2831 SCOTTSBLUFF DR, DALLAS, TX, 75228
City Council District
7
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-06-23T23:59:00.000
Status
Closed
Created Date
2025-06-06T20:36:45.000
Update Date
2026-05-15T13:33:48.000
Closed Date
2026-05-15T13:33:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000kvpBNAAY
Lat Location
(32.81687778882966500,-96.66594908387182000)
22-00265992
Service Request Number: 22-00265992 • Address: 1319 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00265992
Address
1319 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-06-30T23:59:00.000
Status
Closed
Created Date
2022-06-23T16:27:52.000
Update Date
2023-06-08T23:15:51.000
Closed Date
2022-06-29T09:35:16.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002g3QCAAY
Lat Location
(32.73277853015942000,-96.81697514357238000)
24-00519736
Service Request Number: 24-00519736 • Address: 3011 CHIHUAHUA ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00519736
Address
3011 CHIHUAHUA ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-10-29T18:59:00.000
Status
Closed
Created Date
2024-10-26T09:38:49.000
Update Date
2024-10-26T09:53:08.000
Closed Date
2024-10-26T09:53:08.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000FqxpoAAB
Lat Location
(32.77894374306285400,-96.84580161119354000)
25-00142927
Service Request Number: 25-00142927 • Address: 6046 WINDBREAK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
25-00142927
Address
6046 WINDBREAK TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-04-08T18:59:00.000
Status
Closed
Created Date
2025-03-31T21:01:37.000
Update Date
2025-04-07T15:09:49.000
Closed Date
2025-04-07T15:09:40.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000b4cm9AAA
Lat Location
(33.01018399871822000,-96.80283202140052000)
25-00356956
Service Request Number: 25-00356956 • Address: 7040 LUPTON DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
25-00356956
Address
7040 LUPTON DR, DALLAS, TX, 75225
City Council District
13
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - PDD
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-08-07T23:59:00.000
Status
Closed
Created Date
2025-07-24T13:31:54.000
Update Date
2025-08-13T11:13:27.000
Closed Date
2025-08-13T11:13:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000sl2QsAAI
Lat Location
(32.87632181308000000,-96.78428371931500000)
26-00091832
Service Request Number: 26-00091832 • Address: CONROE ST & MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00091832
Address
CONROE ST & MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Knockdown - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-06T20:20:53.000
Update Date
2026-03-09T11:41:07.000
Closed Date
2026-03-09T11:41:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aITxZAAW
Lat Location
(32.78206372699413000,-96.83765051396934000)
22-00531322
Service Request Number: 22-00531322 • Address: 10244 BUDTIME LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00531322
Address
10244 BUDTIME LN, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-15T00:59:00.000
Status
Closed
Created Date
2022-12-09T10:59:52.000
Update Date
2023-06-08T02:13:55.000
Closed Date
2022-12-12T14:38:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004OkJ6AAK
Lat Location
(32.73064036321737000,-96.64583444011664000)
24-00158177
Service Request Number: 24-00158177 • Address: 4105 METROPOLITAN AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
24-00158177
Address
4105 METROPOLITAN AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-04-07T18:23:24.000
Update Date
2024-04-10T15:18:26.000
Closed Date
2024-04-10T15:18:26.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007d2RWAAY
Lat Location
(32.77420196080568400,-96.75087498784181000)
23-00235483
Service Request Number: 23-00235483 • Address: 1348 AMITY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00235483
Address
1348 AMITY LN, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-06-01T23:59:00.000
Status
Closed
Created Date
2023-05-26T15:41:24.000
Update Date
2023-06-07T01:03:23.000
Closed Date
2023-05-31T08:34:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005fvAXAAY
Lat Location
(32.73602960985477000,-96.64420307053156000)
23-00062092
Service Request Number: 23-00062092 • Address: 1803 TORONTO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
23-00062092
Address
1803 TORONTO ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-02-15T00:59:00.000
Status
Closed
Created Date
2023-02-09T12:31:38.000
Update Date
2023-06-07T01:56:42.000
Closed Date
2023-02-13T11:29:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000057pUuAAI
Lat Location
(32.77955124823707000,-96.84825492247995000)
26-00058989
Service Request Number: 26-00058989 • Address: 7900 UMPHRESS RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00058989
Address
7900 UMPHRESS RD, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-02-20T00:59:00.000
Status
Closed
Created Date
2026-02-13T18:44:10.000
Update Date
2026-02-16T09:46:11.000
Closed Date
2026-02-16T09:26:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Vysw1AAB
Lat Location
(32.74260394312132400,-96.68717175793151000)
26-00152930
Service Request Number: 26-00152930 • Address: 3239 SPRING AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00152930
Address
3239 SPRING AVE, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-04-14T23:59:00.000
Status
Closed
Created Date
2026-04-13T11:30:29.000
Update Date
2026-04-14T13:22:34.000
Closed Date
2026-04-14T13:22:34.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001hfA3lAAE
Lat Location
(32.76446172738186000,-96.75366547209342000)
25-00105486
Service Request Number: 25-00105486 • Address: 2803 SHARON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
25-00105486
Address
2803 SHARON ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-03-17T23:59:00.000
Status
Closed
Created Date
2025-03-10T16:47:24.000
Update Date
2025-03-20T17:17:21.000
Closed Date
2025-03-20T17:17:20.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Y3jZiAAJ
Lat Location
(32.73017784299292000,-96.86630377110524000)
24-00093275
Service Request Number: 24-00093275 • Address: 400 E CLARENDON DR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
24-00093275
Address
400 E CLARENDON DR, DALLAS, TX, 75203
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-03-01T18:59:00.000
Status
Closed
Created Date
2024-02-28T12:12:20.000
Update Date
2024-02-28T17:13:00.000
Closed Date
2024-02-28T17:12:59.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000007M50MAAS
Lat Location
(32.73628656606743400,-96.81851337953492000)
26-00156061
Service Request Number: 26-00156061 • Address: 7704 ARKAN PKWY, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00156061
Address
7704 ARKAN PKWY, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-14T16:23:56.000
Update Date
2026-04-29T09:18:15.000
Closed Date
2026-04-29T09:18:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001i2yizAAA
Lat Location
(32.65370899298668000,-96.81909169182464000)
26-00078759
Service Request Number: 26-00078759 • Address: 3312 LIGHT POINTE DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00078759
Address
3312 LIGHT POINTE DR, DALLAS, TX, 75228
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-02-28T00:59:00.000
Status
Closed
Created Date
2026-02-26T19:16:55.000
Update Date
2026-02-27T08:59:32.000
Closed Date
2026-02-27T08:59:32.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001YbTwbAAF
Lat Location
(32.80553391610269000,-96.67706154949657000)
24-00521554
Service Request Number: 24-00521554 • Address: 3399 CEDARCROFT LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
24-00521554
Address
3399 CEDARCROFT LN, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-10-31T18:59:00.000
Status
Closed
Created Date
2024-10-28T09:39:00.000
Update Date
2024-10-28T09:47:58.000
Closed Date
2024-10-28T09:47:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000G3iT7AAJ
Lat Location
(32.70285418856808000,-96.87789152216705000)
23-00016736
Service Request Number: 23-00016736 • Address: 2739 LOCUST AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00016736
Address
2739 LOCUST AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-01-10T16:25:14.000
Update Date
2023-06-07T01:56:08.000
Closed Date
2023-01-24T09:47:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000004kgNEAAY
Lat Location
(32.70475952161063000,-96.77778256655492000)
25-00396136
Service Request Number: 25-00396136 • Address: 7002 CONCORD AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
25-00396136
Address
7002 CONCORD AVE, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-08-16T09:59:11.000
Update Date
2025-10-03T08:32:28.000
Closed Date
2025-10-03T08:32:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000wWbXkAAK
Lat Location
(32.83287522698948600,-96.84672908023411000)
26-00398841
Service Request Number: 26-00398841 • Address: 3524 METROPOLITAN AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00398841
Address
3524 METROPOLITAN AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-08T13:18:00.000
Update Date
2026-09-21T16:12:00.000
Closed Date
2026-09-21T16:11:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002FqTp4AAF
Lat Location
(32.77046643527136000,-96.75453882630707000)
26-00342580
Service Request Number: 26-00342580 • Address: 178 DALLAS FT WORTH SERV EB, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00342580
Address
178 DALLAS FT WORTH SERV EB, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Shopping Cart Routine Pickup - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-03T18:12:34.000
Update Date
2026-08-06T12:58:10.000
Closed Date
2026-08-04T12:57:35.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs0000273kvmAAA
Lat Location
(32.76822962852935000,-96.82448540259387000)
26-00251487
Service Request Number: 26-00251487 • Address: 7012 LAKE EDGE DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
26-00251487
Address
7012 LAKE EDGE DR, DALLAS, TX, 75230
City Council District
11
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-06-25T23:59:00.000
Status
Closed
Created Date
2026-06-10T08:03:42.000
Update Date
2026-06-28T10:04:05.000
Closed Date
2026-06-26T10:03:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001uYRY6AAO
Lat Location
(32.91603266005672000,-96.78365284200221000)
21-00937635
Service Request Number: 21-00937635 • Address: 7100 MARVIN D LOVE SERV NB, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00937635
Address
7100 MARVIN D LOVE SERV NB, DALLAS, TX, 75237
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-11-10T00:59:00.000
Status
Closed
Created Date
2021-11-05T11:10:23.000
Update Date
2023-06-08T23:54:52.000
Closed Date
2021-11-05T11:39:42.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000tPIMvAAO
Lat Location
(32.66195340151920000,-96.86925519213698000)
25-00036110
Service Request Number: 25-00036110 • Address: JUSTICE CENTER & N RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
25-00036110
Address
JUSTICE CENTER & N RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Timing - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-02-01T00:59:00.000
Status
Closed
Created Date
2025-01-27T17:40:04.000
Update Date
2025-01-28T14:23:19.000
Closed Date
2025-01-28T14:23:18.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000S4DY1AAN
Lat Location
(32.77893398581320400,-96.81347711880099000)
22-00103905
Service Request Number: 22-00103905 • Address: 12055 MCCREE RD, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
22-00103905
Address
12055 MCCREE RD, DALLAS, TX, 75238
City Council District
9
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2022-04-08T23:59:00.000
Status
Closed
Created Date
2022-03-19T12:42:42.000
Update Date
2023-06-08T22:55:04.000
Closed Date
2022-03-26T06:40:04.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000001ZsSsAAK
Lat Location
(32.86626156875504000,-96.67416546553960000)
26-00250629
Service Request Number: 26-00250629 • Address: 3869 CEDARBRUSH DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00250629
Address
3869 CEDARBRUSH DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Shopping Carts - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-06-10T23:59:00.000
Status
Closed
Created Date
2026-06-09T15:04:49.000
Update Date
2026-06-12T01:02:05.000
Closed Date
2026-06-10T01:00:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001uQI5OAAW
Lat Location
(32.90817760879579000,-96.84957566097850000)
26-00264118
Service Request Number: 26-00264118 • Address: 4777 HARRYS LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00264118
Address
4777 HARRYS LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-25T23:59:00.000
Status
Closed
Created Date
2026-06-17T09:10:51.000
Update Date
2026-06-18T16:07:50.000
Closed Date
2026-06-18T16:07:50.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001w7bqYAAQ
Lat Location
(32.89097686867991000,-96.82653157465383000)
26-00236655
Service Request Number: 26-00236655 • Address: 5515 WORTH ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00236655
Address
5515 WORTH ST, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-01T20:05:37.000
Update Date
2026-06-03T15:36:06.000
Closed Date
2026-06-03T15:36:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001sb7EEAAY
Lat Location
(32.80348163787079600,-96.76115578425663000)
23-00047911
Service Request Number: 23-00047911 • Address: 213 E CRESTWOOD DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00047911
Address
213 E CRESTWOOD DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-02-01T13:54:00.000
Status
Closed
Created Date
2023-01-29T13:53:55.000
Update Date
2023-06-07T01:43:45.000
Closed Date
2023-01-29T14:03:52.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004yTNOAA2
Lat Location
(32.72873186191351600,-96.82134186791605000)
25-00423283
Service Request Number: 25-00423283 • Address: 10710 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00423283
Address
10710 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-09-02T09:41:31.000
Update Date
2025-09-17T10:38:52.000
Closed Date
2025-09-03T16:24:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000yzjTuAAI
Lat Location
(32.84428497224906000,-96.68896159547845000)
22-00187382
Service Request Number: 22-00187382 • Address: 1315 FERNWOOD AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00187382
Address
1315 FERNWOOD AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-05-16T23:59:00.000
Status
Closed
Created Date
2022-05-09T15:48:04.000
Update Date
2023-06-08T23:06:08.000
Closed Date
2022-05-20T10:29:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000026fntAAA
Lat Location
(32.73290286244083000,-96.80927482028880000)
22-00194050
Service Request Number: 22-00194050 • Address: 10921 SHADY TRL, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
22-00194050
Address
10921 SHADY TRL, DALLAS, TX, 75220
City Council District
6
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-05-26T23:59:00.000
Status
Closed
Created Date
2022-05-12T13:46:02.000
Update Date
2023-06-08T23:07:26.000
Closed Date
2022-05-25T14:16:51.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z0000028kBKAAY
Lat Location
(32.87891325755132500,-96.89041758547984000)
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