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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
25-00166832
Service Request Number: 25-00166832 • Address: 729 QUINELLA DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
25-00166832
Address
729 QUINELLA DR, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-14T13:05:20.000
Update Date
2025-04-23T10:24:34.000
Closed Date
2025-04-23T10:24:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000d0lWnAAI
Lat Location
(32.74013308574918000,-96.92678197594844000)
23-00131123
Service Request Number: 23-00131123 • Address: 306 S HOUSTON ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
23-00131123
Address
306 S HOUSTON ST, DALLAS, TX, 75202
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Commercial Services - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-04-06T23:59:00.000
Status
Closed
Created Date
2023-03-23T11:17:46.000
Update Date
2023-06-07T01:30:43.000
Closed Date
2023-04-10T08:30:20.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005LYK5AAO
Lat Location
(32.77717105467018000,-96.80717428551270000)
25-00277103
Service Request Number: 25-00277103 • Address: 1706 EASTCLIFF DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00277103
Address
1706 EASTCLIFF DR, DALLAS, TX, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-06-26T23:59:00.000
Status
Closed
Created Date
2025-06-11T11:01:26.000
Update Date
2026-05-15T13:33:10.000
Closed Date
2026-05-15T13:33:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000lTvZJAA0
Lat Location
(32.74134609870277000,-96.70598581151661000)
24-00156621
Service Request Number: 24-00156621 • Address: 2220 EUGENE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00156621
Address
2220 EUGENE ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-04-07T23:59:00.000
Status
Closed
Created Date
2024-04-06T08:21:30.000
Update Date
2024-04-08T13:40:46.000
Closed Date
2024-04-08T13:40:46.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007clHOAAY
Lat Location
(32.75519525718216600,-96.76503097957328000)
22-00426129
Service Request Number: 22-00426129 • Address: 7140 VINLAND ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
22-00426129
Address
7140 VINLAND ST, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-10-05T23:59:00.000
Status
Closed
Created Date
2022-09-28T11:46:38.000
Update Date
2023-06-08T02:35:58.000
Closed Date
2022-10-04T10:48:24.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003h4WfAAI
Lat Location
(32.78919290078869000,-96.68877942186230000)
20-01052117
Service Request Number: 20-01052117 • Address: W UNIVERSITY BLVD & KENWELL ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-01052117
Address
W UNIVERSITY BLVD & KENWELL ST, DALLAS, TX, 75209
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-10-21T11:45:51.000
Update Date
2023-06-09T03:41:47.000
Closed Date
2020-10-21T21:31:10.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000aUTt8AAG
Lat Location
(32.84496924679503000,-96.82742689591166000)
26-00144194
Service Request Number: 26-00144194 • Address: 2331 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00144194
Address
2331 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-07T21:58:15.000
Update Date
2026-04-14T14:42:16.000
Closed Date
2026-04-14T14:42:16.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001geDylAAE
Lat Location
(32.71982356221213000,-96.81105769837680000)
21-00442815
Service Request Number: 21-00442815 • Address: 4925 BURNSIDE AVE, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
21-00442815
Address
4925 BURNSIDE AVE, DALLAS, TX, 75216
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2021-05-18T23:59:00.000
Status
Closed
Created Date
2021-05-17T14:52:43.000
Update Date
2023-06-09T00:56:45.000
Closed Date
2021-05-17T14:52:43.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000mA6SrAAK
Lat Location
(32.68669691877479000,-96.79556098572124000)
21-00913603
Service Request Number: 21-00913603 • Address: 4718 CROOKED LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00913603
Address
4718 CROOKED LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-10-27T23:59:00.000
Status
Closed
Created Date
2021-10-20T09:44:25.000
Update Date
2023-06-09T00:15:05.000
Closed Date
2021-10-25T15:29:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000snpL6AAI
Lat Location
(32.90061850185313000,-96.82740160843815000)
22-00188502
Service Request Number: 22-00188502 • Address: 11330 AMANDA LN, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
22-00188502
Address
11330 AMANDA LN, DALLAS, TX, 75238
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-10T09:59:51.000
Update Date
2023-06-08T23:06:21.000
Closed Date
2022-05-26T20:38:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z00000274MIAAY
Lat Location
(32.87575764802820500,-96.68867548207578000)
26-00220622
Service Request Number: 26-00220622 • Address: 8365 CAMPANELLA DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00220622
Address
8365 CAMPANELLA DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-22T09:56:20.000
Update Date
2026-07-24T10:32:26.000
Closed Date
2026-07-24T10:32:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001qeRCkAAM
Lat Location
(32.91852138697811400,-96.75825510857851000)
21-00633001
Service Request Number: 21-00633001 • Address: 5516 JUNIUS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00633001
Address
5516 JUNIUS ST, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-07-08T18:44:08.000
Update Date
2023-06-12T01:13:02.000
Closed Date
2021-07-11T13:49:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000o0n1DAAQ
Lat Location
(32.80423280470828000,-96.76144832975639000)
24-00286978
Service Request Number: 24-00286978 • Address: 9210 WINTERSET AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
24-00286978
Address
9210 WINTERSET AVE, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-06-13T14:58:21.000
Update Date
2024-06-13T16:23:20.000
Closed Date
2024-06-13T16:23:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000084M0zAAE
Lat Location
(32.63764117634366000,-96.83150040494168000)
26-00310474
Service Request Number: 26-00310474 • Address: 4200 HAMILTON AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00310474
Address
4200 HAMILTON AVE, DALLAS, TX, 75210
City Council District
7
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-07-29T23:59:00.000
Status
Closed
Created Date
2026-07-15T10:32:36.000
Update Date
2026-07-16T08:47:43.000
Closed Date
2026-07-16T08:47:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000022fxbSAAQ
Lat Location
(32.77530402332782000,-96.75049560926355000)
25-00088773
Service Request Number: 25-00088773 • Address: 9316 BECK AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
25-00088773
Address
9316 BECK AVE, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-02-28T18:43:29.000
Update Date
2025-03-04T00:38:12.000
Closed Date
2025-03-04T00:38:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000WfYPuAAN
Lat Location
(32.81443582528720000,-96.69084071504814000)
26-00236732
Service Request Number: 26-00236732 • Address: 5207 GARLAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00236732
Address
5207 GARLAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-01T21:11:30.000
Update Date
2026-06-03T10:10:56.000
Closed Date
2026-06-03T10:10:55.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001sbdikAAA
Lat Location
(32.79360199030303000,-96.75620221749112000)
26-00085473
Service Request Number: 26-00085473 • Address: 3622 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00085473
Address
3622 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-03T15:52:23.000
Update Date
2026-03-09T14:45:50.000
Closed Date
2026-03-09T14:45:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZTmvrAAD
Lat Location
(32.77866796144333000,-96.87967247993974000)
26-00222555
Service Request Number: 26-00222555 • Address: 9914 WITHAM ST, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00222555
Address
9914 WITHAM ST, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-23T16:25:12.000
Update Date
2026-06-03T07:46:16.000
Closed Date
2026-06-03T07:46:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001qszpeAAA
Lat Location
(32.87604718570527000,-96.86102941135181000)
24-00521575
Service Request Number: 24-00521575 • Address: 3240 SALE ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
24-00521575
Address
3240 SALE ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-30T18:59:00.000
Status
Closed (Duplicate)
Created Date
2024-10-28T09:42:33.000
Update Date
2024-10-30T08:09:47.000
Closed Date
2024-10-30T08:09:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000G3boEAAR
Lat Location
(32.80747043875494000,-96.80466381438231000)
24-00364365
Service Request Number: 24-00364365 • Address: 1320 N BECKLEY AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
24-00364365
Address
1320 N BECKLEY AVE, DALLAS, TX, 75203
City Council District
1
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-08-30T18:59:00.000
Status
Closed
Created Date
2024-07-27T22:50:10.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-07-29T11:40:45.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs000002LDabAAG
Lat Location
(32.75924261595101000,-96.82271555821094000)
22-00382436
Service Request Number: 22-00382436 • Address: 3306 TUMALO TRL, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00382436
Address
3306 TUMALO TRL, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-09-03T23:59:00.000
Status
Closed
Created Date
2022-09-02T22:44:51.000
Update Date
2023-06-08T02:45:40.000
Closed Date
2022-09-02T23:05:23.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000003SxLRAA0
Lat Location
(32.78226841960610500,-96.90558427706780000)
25-00032501
Service Request Number: 25-00032501 • Address: 2230 HONDO AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
25-00032501
Address
2230 HONDO AVE, DALLAS, TX, 75219
City Council District
2
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-02-01T00:59:00.000
Status
Closed
Created Date
2025-01-24T16:06:47.000
Update Date
2025-01-31T14:12:58.000
Closed Date
2025-01-31T14:12:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Rkn9mAAB
Lat Location
(32.80662016899998000,-96.82514717188931000)
25-00041569
Service Request Number: 25-00041569 • Address: 8557 SAN FERNANDO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00041569
Address
8557 SAN FERNANDO WAY, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-02-07T00:59:00.000
Status
Closed
Created Date
2025-01-30T12:58:20.000
Update Date
2025-02-05T15:16:27.000
Closed Date
2025-02-04T10:14:25.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000SUwhfAAD
Lat Location
(32.82111301275844000,-96.71421580022823000)
23-00375362
Service Request Number: 23-00375362 • Address: 3535 FROSTY TRL, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
23-00375362
Address
3535 FROSTY TRL, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-08-14T23:59:00.000
Status
Closed
Created Date
2023-08-13T17:55:39.000
Update Date
2023-08-13T18:25:51.000
Closed Date
2023-08-13T18:25:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000066CSYAA2
Lat Location
(32.66377687827615000,-96.76270926001675000)
26-00313633
Service Request Number: 26-00313633 • Address: 1214 NEWPORT AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
26-00313633
Address
1214 NEWPORT AVE, DALLAS, TX, 75224
City Council District
1
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-07-30T23:59:00.000
Status
Closed
Created Date
2026-07-16T18:57:41.000
Update Date
2026-08-08T08:02:10.000
Closed Date
2026-08-06T08:00:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000023AD1GAAW
Lat Location
(32.72507952119669000,-96.84270433555115000)
23-00289763
Service Request Number: 23-00289763 • Address: WALNUT HILL LN & N CENTRAL EXPY SB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
23-00289763
Address
WALNUT HILL LN & N CENTRAL EXPY SB, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-06-29T23:59:00.000
Status
Closed
Created Date
2023-06-26T10:31:42.000
Update Date
2023-07-02T22:13:18.000
Closed Date
2023-07-02T22:13:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000005oh4UAAQ
Lat Location
(32.87999112227378600,-96.77028366195428000)
26-00317366
Service Request Number: 26-00317366 • Address: 2525 ARROYO AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
26-00317366
Address
2525 ARROYO AVE, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-19T16:43:14.000
Update Date
2026-07-20T14:25:17.000
Closed Date
2026-07-20T14:25:17.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs000023au90AAA
Lat Location
(32.81144713018673500,-96.82160124799925000)
22-00246465
Service Request Number: 22-00246465 • Address: 8258 SANTA CLARA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
22-00246465
Address
8258 SANTA CLARA DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-06-15T23:59:00.000
Status
Closed
Created Date
2022-06-11T12:56:51.000
Update Date
2023-06-08T23:18:17.000
Closed Date
2022-06-14T16:00:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002QyQCAA0
Lat Location
(32.81236160387761000,-96.71657919275418000)
26-00390969
Service Request Number: 26-00390969 • Address: 3109 CHAPEL CREEK DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00390969
Address
3109 CHAPEL CREEK DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-09-02T08:22:19.000
Update Date
2026-09-14T17:08:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002ENx3AAAT
Lat Location
(32.87221123192868000,-96.87020234364623000)
22-00523222
Service Request Number: 22-00523222 • Address: 5711 FAIRWAY AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
22-00523222
Address
5711 FAIRWAY AVE, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-12-07T00:59:00.000
Status
Closed
Created Date
2022-12-05T13:55:10.000
Update Date
2023-06-08T02:05:45.000
Closed Date
2022-12-05T15:14:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004LLurAAG
Lat Location
(32.77182427819380000,-96.72337882535050000)
22-00013693
Service Request Number: 22-00013693 • Address: 6621 CLIFFBROOK DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
22-00013693
Address
6621 CLIFFBROOK DR, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-01-15T00:59:00.000
Status
Closed
Created Date
2022-01-11T16:24:55.000
Update Date
2023-06-08T23:28:42.000
Closed Date
2022-01-13T23:26:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000vKucsAAC
Lat Location
(32.94421608661889400,-96.79017697834709000)
26-00407883
Service Request Number: 26-00407883 • Address: 10419 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00407883
Address
10419 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Construction Right of Way/Status - TPW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-09-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-09-14T10:10:49.000
Update Date
2026-09-14T10:10:51.000
Closed Date
2026-09-14T10:10:49.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002H8Yo7AAF
Lat Location
(32.83728068625409000,-96.67114677641914000)
26-00408454
Service Request Number: 26-00408454 • Address: 1940 LEROY RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00408454
Address
1940 LEROY RD, DALLAS, TX, 75217
City Council District
5
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-15T23:59:00.000
Status
Closed
Created Date
2026-09-14T13:17:48.000
Update Date
2026-09-14T14:13:41.000
Closed Date
2026-09-14T14:13:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002HDI4OAAX
Lat Location
(32.74594730716902000,-96.64345001262761000)
24-00519784
Service Request Number: 24-00519784 • Address: 2754 N BECKLEY AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
24-00519784
Address
2754 N BECKLEY AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-26T10:13:32.000
Update Date
2024-11-20T17:32:09.000
Closed Date
2024-11-20T16:46:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Fs9yXAAR
Lat Location
(32.77676311989116000,-96.82409557946522000)
25-00308620
Service Request Number: 25-00308620 • Address: 1599 KNOLL MANOR LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
25-00308620
Address
1599 KNOLL MANOR LN, DALLAS, TX, 75206
City Council District
14
Department
Police Department
Service Request Type
Fireworks - DPD
Overall Service Request Due Date
2025-07-02T18:59:00.000
Status
Closed
Created Date
2025-06-27T21:21:56.000
Update Date
2025-06-27T21:22:12.000
Closed Date
2025-06-27T21:21:56.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000o3QsPAAU
Lat Location
(32.81004117336503000,-96.76921753003715000)
26-00293803
Service Request Number: 26-00293803 • Address: W CAMP WISDOM RD & S POLK ST, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
26-00293803
Address
W CAMP WISDOM RD & S POLK ST, DALLAS, TX, 75232
City Council District
3
Department
Police Department
Service Request Type
Fireworks - DPD
Overall Service Request Due Date
2026-07-08T23:59:00.000
Status
Closed
Created Date
2026-07-04T21:46:20.000
Update Date
2026-07-04T21:46:24.000
Closed Date
2026-07-04T21:46:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000020MHijAAG
Lat Location
(32.66212004428860000,-96.84004500822755000)
21-00951769
Service Request Number: 21-00951769 • Address: 5150 CARDIFF ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00951769
Address
5150 CARDIFF ST, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-11-16T17:43:51.000
Update Date
2023-06-08T23:49:33.000
Closed Date
2022-06-13T15:56:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000tR3wWAAS
Lat Location
(32.68829073975969000,-96.77209586984023000)
26-00311775
Service Request Number: 26-00311775 • Address: 2619 FENWICK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00311775
Address
2619 FENWICK DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-15T21:15:04.000
Update Date
2026-07-24T15:26:16.000
Closed Date
2026-07-22T14:39:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000022uPPlAAM
Lat Location
(32.84206022127487000,-96.66910312422118000)
22-00545472
Service Request Number: 22-00545472 • Address: 5024 LA PALOMA DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
22-00545472
Address
5024 LA PALOMA DR, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-22T00:59:00.000
Status
Closed
Created Date
2022-12-16T16:58:25.000
Update Date
2023-06-08T02:02:31.000
Closed Date
2022-12-22T15:43:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004UDUfAAO
Lat Location
(32.68480246868228500,-96.91305106402770000)
26-00149009
Service Request Number: 26-00149009 • Address: 5808 MEADERS LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
26-00149009
Address
5808 MEADERS LN, DALLAS, TX, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-10T10:59:04.000
Update Date
2026-04-14T15:25:38.000
Closed Date
2026-04-14T15:25:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hEC1fAAG
Lat Location
(32.88645770725348400,-96.80838071008450000)
20-01067228
Service Request Number: 20-01067228 • Address: 2626 WHITEOAK DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01067228
Address
2626 WHITEOAK DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-12-10T00:59:00.000
Status
Closed
Created Date
2020-10-26T16:38:23.000
Update Date
2023-06-09T03:43:09.000
Closed Date
2020-11-17T09:09:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000aVO6BAAW
Lat Location
(32.75734706121425000,-96.65247649049432000)
26-00094033
Service Request Number: 26-00094033 • Address: 4091 KILLION DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00094033
Address
4091 KILLION DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-18T23:59:00.000
Status
Closed
Created Date
2026-03-09T10:04:12.000
Update Date
2026-03-09T19:09:24.000
Closed Date
2026-03-09T19:09:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aY8xEAAS
Lat Location
(32.88369652485220000,-96.84182509248123000)
22-00020144
Service Request Number: 22-00020144 • Address: 3514 NOGALES DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
22-00020144
Address
3514 NOGALES DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-01-16T18:19:49.000
Update Date
2023-06-08T23:41:30.000
Closed Date
2022-01-20T15:47:11.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000vLqkcAAC
Lat Location
(32.87205114299118000,-96.86204758806639000)
23-00125919
Service Request Number: 23-00125919 • Address: 3840 CLOVER LN, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
23-00125919
Address
3840 CLOVER LN, DALLAS, TX, 75220
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-03-27T23:59:00.000
Status
Closed
Created Date
2023-03-20T16:36:45.000
Update Date
2023-06-07T01:29:05.000
Closed Date
2023-03-23T08:32:05.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005KZvcAAG
Lat Location
(32.87048702101912000,-96.85128478083310000)
26-00094431
Service Request Number: 26-00094431 • Address: 3954 GANNON LN, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
26-00094431
Address
3954 GANNON LN, DALLAS, TX, 75237
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T12:08:16.000
Update Date
2026-03-09T13:28:43.000
Closed Date
2026-03-09T13:28:43.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aZqeSAAS
Lat Location
(32.65352400318652000,-96.88357531992176000)
24-00371484
Service Request Number: 24-00371484 • Address: COMMUNITY DR & W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
24-00371484
Address
COMMUNITY DR & W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street/Road Blockage - TRN
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-08-01T23:59:00.000
Status
Closed
Created Date
2024-07-31T18:10:20.000
Update Date
2024-07-31T19:03:54.000
Closed Date
2024-07-31T19:03:54.000
Outcome
No street or road blockage found at location
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000002rjQrAAI
Lat Location
(32.85785123533196400,-96.87392346434301000)
21-00243528
Service Request Number: 21-00243528 • Address: 3230 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00243528
Address
3230 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-03-18T14:49:52.000
Update Date
2023-06-09T02:08:50.000
Closed Date
2021-05-11T22:35:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000icyTiAAI
Lat Location
(32.70545666873595000,-96.81448576980306000)
26-00094730
Service Request Number: 26-00094730 • Address: 1714 MORRIS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00094730
Address
1714 MORRIS ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T13:55:57.000
Update Date
2026-03-09T14:28:46.000
Closed Date
2026-03-09T14:28:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001adU96AAE
Lat Location
(32.78325927547394500,-96.84665205722987000)
22-00203328
Service Request Number: 22-00203328 • Address: 6634 TEALGLEN DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00203328
Address
6634 TEALGLEN DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-05-25T23:59:00.000
Status
Closed
Created Date
2022-05-18T08:30:29.000
Update Date
2023-06-08T23:22:23.000
Closed Date
2022-05-27T11:04:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002BxYzAAK
Lat Location
(32.66861557799473600,-96.79950297869418000)
21-00930116
Service Request Number: 21-00930116 • Address: 6208 PARKSTONE WAY, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00930116
Address
6208 PARKSTONE WAY, DALLAS, TX, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2021-11-01T23:59:00.000
Status
Closed
Created Date
2021-10-31T11:10:53.000
Update Date
2023-06-08T23:53:27.000
Closed Date
2021-11-01T14:42:21.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000nR8BeAAK
Lat Location
(32.64692019845196600,-96.96638292238592000)
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