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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
22-00451027
Service Request Number: 22-00451027 • Address: 6021 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
22-00451027
Address
6021 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Commercial Services - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-10-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-10-06T11:28:11.000
Update Date
2023-06-08T02:42:44.000
Closed Date
2022-10-14T12:36:10.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003q9m4AAA
Lat Location
(32.98361556220195000,-96.80328847325121000)
26-00039175
Service Request Number: 26-00039175 • Address: 2700 BATAAN ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00039175
Address
2700 BATAAN ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-02-04T00:59:00.000
Status
Closed
Created Date
2026-02-01T14:03:54.000
Update Date
2026-02-01T19:12:39.000
Closed Date
2026-02-01T19:12:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001TB42HAAT
Lat Location
(32.77627057482743000,-96.83221367853588000)
23-00428050
Service Request Number: 23-00428050 • Address: 2751 CLARENCE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00428050
Address
2751 CLARENCE ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-09-15T23:59:00.000
Status
Closed
Created Date
2023-09-14T09:51:01.000
Update Date
2023-09-14T14:04:57.000
Closed Date
2023-09-14T14:04:56.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000006I2B0AAK
Lat Location
(32.77231079000938000,-96.77270806733267000)
26-00064508
Service Request Number: 26-00064508 • Address: 6211 W NORTHWEST HWY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
26-00064508
Address
6211 W NORTHWEST HWY, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-18T12:12:22.000
Update Date
2026-03-09T10:36:29.000
Closed Date
2026-03-09T10:36:28.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00001WnirNAAR
Lat Location
(32.86575758139091000,-96.80044049549292000)
25-00495787
Service Request Number: 25-00495787 • Address: BUCKSKIN DR & CEDAR RANCH DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00495787
Address
BUCKSKIN DR & CEDAR RANCH DR, DALLAS, TX, 75241
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-10-15T23:59:00.000
Status
Closed
Created Date
2025-10-13T09:40:36.000
Update Date
2025-10-14T18:04:20.000
Closed Date
2025-10-14T17:59:18.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000015uLxeAAE
Lat Location
(32.65399436902783500,-96.76530383570572000)
26-00136526
Service Request Number: 26-00136526 • Address: 1800 E LAKEVIEW DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00136526
Address
1800 E LAKEVIEW DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-02T15:18:34.000
Update Date
2026-04-14T15:46:10.000
Closed Date
2026-04-14T15:46:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001feqKnAAI
Lat Location
(32.72633934017079600,-96.81924596087356000)
23-00336482
Service Request Number: 23-00336482 • Address: 2723 FOREMAN ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
23-00336482
Address
2723 FOREMAN ST, DALLAS, TX, 75210
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-07-26T23:59:00.000
Status
Closed
Created Date
2023-07-22T08:08:08.000
Update Date
2023-07-26T15:52:26.000
Closed Date
2023-07-26T15:52:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005yD8eAAE
Lat Location
(32.77442560462525000,-96.74422781577714000)
22-00382256
Service Request Number: 22-00382256 • Address: 3366 CAMELOT DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
22-00382256
Address
3366 CAMELOT DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-09-12T23:59:00.000
Status
Closed
Created Date
2022-09-02T17:40:06.000
Update Date
2023-06-08T02:45:37.000
Closed Date
2022-09-13T09:05:43.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003SrJDAA0
Lat Location
(32.88614998254518000,-96.86457817475890000)
26-00091470
Service Request Number: 26-00091470 • Address: 1516 NANTUCKETT DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00091470
Address
1516 NANTUCKETT DR, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-06T16:21:22.000
Update Date
2026-03-09T16:31:48.000
Closed Date
2026-03-09T16:31:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aEmUAAA0
Lat Location
(32.70265061928143500,-96.84537926993028000)
23-00558455
Service Request Number: 23-00558455 • Address: 450 N GOOD LATIMER EXPY, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
23-00558455
Address
450 N GOOD LATIMER EXPY, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken/Missing - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-12-12T00:59:00.000
Status
Closed
Created Date
2023-12-11T00:32:04.000
Update Date
2026-08-07T13:23:49.000
Closed Date
2023-12-11T03:00:54.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006pX3iAAE
Lat Location
(32.78594047301891000,-96.78820083460911000)
21-00476969
Service Request Number: 21-00476969 • Address: 4110 HIGHGROVE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00476969
Address
4110 HIGHGROVE DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-26T15:48:11.000
Update Date
2023-06-09T01:00:55.000
Closed Date
2021-05-27T11:05:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000mPITaAAO
Lat Location
(32.86882978554508000,-96.84214867270882000)
21-00403736
Service Request Number: 21-00403736 • Address: 7006 FOREST PKWY, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00403736
Address
7006 FOREST PKWY, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-05-27T23:59:00.000
Status
Closed
Created Date
2021-05-05T18:24:54.000
Update Date
2023-06-09T01:33:24.000
Closed Date
2021-05-06T10:54:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000lc7SRAAY
Lat Location
(32.66076112030858000,-96.77507599440298000)
24-00440933
Service Request Number: 24-00440933 • Address: 1412 BROOKHAVEN DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00440933
Address
1412 BROOKHAVEN DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-11T10:22:30.000
Update Date
2024-09-12T10:12:30.000
Closed Date
2024-09-12T10:12:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000008FZDmAAO
Lat Location
(32.73041177680061500,-96.82566114066678000)
26-00209461
Service Request Number: 26-00209461 • Address: 1548 KESSLER PKWY, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00209461
Address
1548 KESSLER PKWY, DALLAS, TX, 75208
City Council District
1
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-06-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-05-15T00:31:09.000
Update Date
2026-05-15T14:19:53.000
Closed Date
2026-05-15T14:19:51.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500cs00001pHIqfAAG
Lat Location
(32.76664376560058000,-96.83638116239227000)
22-00468994
Service Request Number: 22-00468994 • Address: 3016 ROLINDA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
22-00468994
Address
3016 ROLINDA DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-10-26T15:49:47.000
Update Date
2023-06-08T02:50:44.000
Closed Date
2022-10-27T08:56:47.000
Priority
Priority
Method Received Description
Proactive
Unique Key
5008z000003wndkAAA
Lat Location
(32.72080327206268000,-96.87074625723609000)
23-00270121
Service Request Number: 23-00270121 • Address: 5835 SUNNY WOOD DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
23-00270121
Address
5835 SUNNY WOOD DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-06-14T17:35:02.000
Update Date
2023-07-05T16:43:43.000
Closed Date
2023-07-05T16:43:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005lNGlAAM
Lat Location
(32.79694999697764500,-96.70391525122577000)
26-00246717
Service Request Number: 26-00246717 • Address: 960 GLEN OAKS BLVD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
26-00246717
Address
960 GLEN OAKS BLVD, DALLAS, TX, 75232
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-12T23:59:00.000
Status
Closed
Created Date
2026-06-07T17:04:13.000
Update Date
2026-06-12T23:58:29.000
Closed Date
2026-06-10T08:46:58.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001trOf8AAE
Lat Location
(32.67321294428128000,-96.83813484861396000)
25-00441932
Service Request Number: 25-00441932 • Address: 1600 PENNSYLVANIA AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00441932
Address
1600 PENNSYLVANIA AVE, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-09-18T23:59:00.000
Status
Closed
Created Date
2025-09-11T15:59:49.000
Update Date
2025-09-17T16:44:18.000
Closed Date
2025-09-17T16:43:39.000
Outcome
Request Documented
Priority
MCC
Method Received Description
Phone
Unique Key
500cs000010nNFuAAM
Lat Location
(32.75910608940461000,-96.77621721752462000)
23-00131309
Service Request Number: 23-00131309 • Address: 6906 OLD PRESTON PL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
23-00131309
Address
6906 OLD PRESTON PL, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-03-23T12:09:35.000
Update Date
2023-06-07T01:30:48.000
Closed Date
2023-04-12T13:19:30.000
Priority
Priority
Method Received Description
Proactive
Unique Key
5008z000005LZUlAAO
Lat Location
(32.99561907992352000,-96.79453566560811000)
24-00540384
Service Request Number: 24-00540384 • Address: 398 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00540384
Address
398 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Traffic Markings - Maintenance - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-11-23T00:59:00.000
Status
Closed
Created Date
2024-11-07T22:54:15.000
Update Date
2024-11-12T10:05:21.000
Closed Date
2024-11-12T10:05:10.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000I0FuLAAV
Lat Location
(32.74883015812604000,-96.82830387103539000)
26-00437597
Service Request Number: 26-00437597 • Address: BROOKGREEN CIR & BROOKGREEN DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
26-00437597
Address
BROOKGREEN CIR & BROOKGREEN DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-10-19T23:59:00.000
Status
New
Created Date
2026-10-02T22:48:59.000
Update Date
2026-10-02T22:49:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002M2DMrAAN
Lat Location
(32.93277830062456000,-96.76653159663988000)
24-00310440
Service Request Number: 24-00310440 • Address: 12120 DANDRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
24-00310440
Address
12120 DANDRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-06-26T16:15:49.000
Update Date
2024-07-16T22:23:13.000
Closed Date
2024-07-16T22:23:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000089ZOIAA2
Lat Location
(32.91269827092800400,-96.75930707375575000)
26-00138338
Service Request Number: 26-00138338 • Address: 3114 S HASKELL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00138338
Address
3114 S HASKELL AVE, DALLAS, TX, 75223
City Council District
2
Department
Environmental Quality
Service Request Type
Air Pollution Complaint - OEQS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-04-24T23:59:00.000
Status
Closed
Created Date
2026-04-03T15:02:53.000
Update Date
2026-04-14T11:01:17.000
Closed Date
2026-04-14T11:01:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001fu3SzAAI
Lat Location
(32.78311730160929500,-96.74179333994913000)
22-00055161
Service Request Number: 22-00055161 • Address: 7107 SOTO ST, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
22-00055161
Address
7107 SOTO ST, DALLAS, TX, 75223
City Council District
14
Department
Sanitation
Service Request Type
Sanitation District Billing Dispute - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-03-28T23:59:00.000
Status
Closed
Created Date
2022-02-12T11:14:15.000
Update Date
2023-06-08T23:33:26.000
Closed Date
2022-04-02T14:18:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000001NWDuAAO
Lat Location
(32.80810571660901000,-96.73694482883191000)
23-00444671
Service Request Number: 23-00444671 • Address: 7324 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
23-00444671
Address
7324 SKILLMAN ST, DALLAS, TX, 75231
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-09-25T11:59:10.000
Update Date
2024-09-04T08:35:23.000
Closed Date
2024-09-04T08:35:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006M3fYAAS
Lat Location
(32.88127758799284000,-96.73452494979523000)
26-00437246
Service Request Number: 26-00437246 • Address: 8933 JENNIE LEE LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00437246
Address
8933 JENNIE LEE LN, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-09T23:59:00.000
Status
New
Created Date
2026-10-02T16:05:17.000
Update Date
2026-10-02T16:05:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002LyDq5AAF
Lat Location
(32.75452815032745000,-96.66981801178505000)
26-00154272
Service Request Number: 26-00154272 • Address: 3400 REAGAN ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00154272
Address
3400 REAGAN ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-14T03:15:52.000
Update Date
2026-04-14T05:08:34.000
Closed Date
2026-04-14T05:08:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001hqqKbAAI
Lat Location
(32.81187629967982400,-96.80766768669127000)
26-00135155
Service Request Number: 26-00135155 • Address: 1100 S PEARL EXPY, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
26-00135155
Address
1100 S PEARL EXPY, DALLAS, TX, 75201
City Council District
2
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-10T23:59:00.000
Status
Closed
Created Date
2026-04-01T23:06:37.000
Update Date
2026-04-14T12:43:46.000
Closed Date
2026-04-14T12:43:45.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00001fW9xiAAC
Lat Location
(32.77720705963931600,-96.78880906294513000)
26-00090827
Service Request Number: 26-00090827 • Address: 10637 L B J FWY WB, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00090827
Address
10637 L B J FWY WB, DALLAS, TX, 75238
City Council District
10
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-06T23:59:00.000
Status
Closed
Created Date
2026-03-06T12:05:50.000
Update Date
2026-03-09T12:56:35.000
Closed Date
2026-03-09T12:56:17.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aAfUUAA0
Lat Location
(32.88655627370900000,-96.70149080322470000)
26-00281837
Service Request Number: 26-00281837 • Address: 2414 SCOTLAND DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00281837
Address
2414 SCOTLAND DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-07-01T23:59:00.000
Status
Closed (Duplicate)
Created Date
2026-06-26T21:23:27.000
Update Date
2026-07-04T06:47:09.000
Closed Date
2026-07-02T06:46:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ylHlWAAU
Lat Location
(32.70070382882379000,-96.78346465490664000)
24-00364799
Service Request Number: 24-00364799 • Address: 511 S ADAMS AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00364799
Address
511 S ADAMS AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-28T13:12:38.000
Update Date
2024-08-05T13:56:10.000
Closed Date
2024-08-05T13:56:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000002N7J0AAK
Lat Location
(32.74081298530932000,-96.83036800128369000)
22-00458545
Service Request Number: 22-00458545 • Address: 7931 WOODSHIRE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
22-00458545
Address
7931 WOODSHIRE DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-10-19T15:03:42.000
Update Date
2023-06-08T02:39:53.000
Closed Date
2022-10-26T11:24:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000003sloYAAQ
Lat Location
(32.65098236881377000,-96.83954494635290000)
23-00329191
Service Request Number: 23-00329191 • Address: 4319 WYOMING ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
23-00329191
Address
4319 WYOMING ST, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-18T15:15:50.000
Update Date
2023-08-28T13:40:52.000
Closed Date
2023-08-28T13:40:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005wdxUAAQ
Lat Location
(32.71412840670334000,-96.89013675193789000)
26-00209252
Service Request Number: 26-00209252 • Address: 4934 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00209252
Address
4934 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-15T12:41:36.000
Update Date
2026-05-15T12:45:01.000
Closed Date
2026-05-15T12:45:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001pErppAAC
Lat Location
(32.78220462399525600,-96.90050916443093000)
25-00105494
Service Request Number: 25-00105494 • Address: 9430 DARTRIDGE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
25-00105494
Address
9430 DARTRIDGE DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-03-13T23:59:00.000
Status
Closed
Created Date
2025-03-10T16:52:03.000
Update Date
2025-03-11T18:04:19.000
Closed Date
2025-03-11T18:04:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Y45FGAAZ
Lat Location
(32.88202530709974000,-96.72787903465866000)
26-00003429
Service Request Number: 26-00003429 • Address: 6629 DUFFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00003429
Address
6629 DUFFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-01-08T00:59:00.000
Status
Closed
Created Date
2026-01-04T18:00:36.000
Update Date
2026-01-07T08:54:13.000
Closed Date
2026-01-07T08:54:00.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001NFnVjAAL
Lat Location
(32.98436485441819600,-96.79087979076299000)
22-00257749
Service Request Number: 22-00257749 • Address: 13125 COPENHILL RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
22-00257749
Address
13125 COPENHILL RD, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-17T22:18:35.000
Update Date
2023-06-08T23:14:27.000
Closed Date
2022-06-23T10:38:38.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000002ckIBAAY
Lat Location
(32.92771381403047000,-96.80042153604259000)
26-00149246
Service Request Number: 26-00149246 • Address: 6307 REIGER AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00149246
Address
6307 REIGER AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-10T12:43:04.000
Update Date
2026-04-14T17:35:17.000
Closed Date
2026-04-14T15:28:33.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hGdCDAA0
Lat Location
(32.80870032345449000,-96.74886659955162000)
25-00105504
Service Request Number: 25-00105504 • Address: 3410 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00105504
Address
3410 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-03-10T16:56:59.000
Update Date
2025-06-18T14:09:30.000
Closed Date
2025-06-18T14:09:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Y2iStAAJ
Lat Location
(32.71408428619277000,-96.76645717079928000)
26-00400862
Service Request Number: 26-00400862 • Address: 5115 S MARSALIS AVE, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
26-00400862
Address
5115 S MARSALIS AVE, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-09T12:42:50.000
Update Date
2026-09-14T15:55:26.000
Closed Date
2026-09-14T15:55:25.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002GBpwEAAT
Lat Location
(32.68268472825743500,-96.81469716816828000)
26-00091274
Service Request Number: 26-00091274 • Address: 4014 TEXAS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00091274
Address
4014 TEXAS DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-06T15:20:53.000
Update Date
2026-03-09T09:52:35.000
Closed Date
2026-03-09T09:52:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aEidRAAS
Lat Location
(32.72331331947509600,-96.88531255553355000)
22-00083006
Service Request Number: 22-00083006 • Address: 4300 AZTEC DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00083006
Address
4300 AZTEC DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-03-04T17:27:12.000
Update Date
2023-06-08T23:34:44.000
Closed Date
2022-03-08T14:52:37.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000001Ui0KAAS
Lat Location
(32.70155748359630000,-96.78195698075217000)
23-00427984
Service Request Number: 23-00427984 • Address: 3347 NAVAJO PL, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
23-00427984
Address
3347 NAVAJO PL, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-09-14T09:26:25.000
Update Date
2023-09-28T11:18:49.000
Closed Date
2023-09-28T11:18:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000006I1erAAC
Lat Location
(32.70315655373838000,-96.84271529581807000)
25-00565765
Service Request Number: 25-00565765 • Address: 7024 IRONGATE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
25-00565765
Address
7024 IRONGATE LN, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-12-06T00:59:00.000
Status
Closed
Created Date
2025-11-30T13:44:20.000
Update Date
2025-12-02T17:45:30.000
Closed Date
2025-12-02T17:45:15.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Gui9WAAR
Lat Location
(32.83163009583316000,-96.73873555630608000)
25-00363987
Service Request Number: 25-00363987 • Address: 7257 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00363987
Address
7257 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-29T06:48:49.000
Update Date
2025-08-07T11:39:47.000
Closed Date
2025-08-07T11:39:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000tOYLqAAO
Lat Location
(32.71340075051021000,-96.69710237445086000)
25-00105488
Service Request Number: 25-00105488 • Address: 5506 S COCKRELL HILL RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
25-00105488
Address
5506 S COCKRELL HILL RD, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-04-21T16:48:22.000
Status
Closed
Created Date
2025-03-10T16:48:22.000
Update Date
2025-04-04T09:15:38.000
Closed Date
2025-04-04T09:15:38.000
Priority
Standard
Method Received Description
Internal
Unique Key
500cs00000Y47qYAAR
Lat Location
(32.67937109341112000,-96.89120667331994000)
21-00858721
Service Request Number: 21-00858721 • Address: 2831 MORGAN DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00858721
Address
2831 MORGAN DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-09-17T20:06:02.000
Update Date
2023-06-09T00:01:11.000
Closed Date
2021-09-23T16:10:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000rKm0eAAC
Lat Location
(32.65287918914298600,-96.77603372028217000)
25-00430120
Service Request Number: 25-00430120 • Address: 8410 BOCOWOOD DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
25-00430120
Address
8410 BOCOWOOD DR, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-09-07T18:59:00.000
Status
Closed
Created Date
2025-09-05T10:56:44.000
Update Date
2025-09-10T16:19:57.000
Closed Date
2025-09-10T16:19:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000zj3rRAAQ
Lat Location
(32.80233509015181400,-96.69892851136000000)
22-00203307
Service Request Number: 22-00203307 • Address: 16600 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
22-00203307
Address
16600 HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2022-06-09T23:59:00.000
Status
Closed
Created Date
2022-05-18T08:18:59.000
Update Date
2023-06-08T23:22:23.000
Closed Date
2022-05-19T07:04:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002BwWwAAK
Lat Location
(32.97660932455537000,-96.78461854496290000)
26-00095154
Service Request Number: 26-00095154 • Address: 4251 BUENA VISTA ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
26-00095154
Address
4251 BUENA VISTA ST, DALLAS, TX, 75205
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-04T12:54:49.000
Update Date
2026-03-09T16:24:01.000
Closed Date
2026-03-09T16:23:59.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001afvumAAA
Lat Location
(32.81845610074374000,-96.79450018568020000)
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