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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
26-00209115
Service Request Number: 26-00209115 • Address: 1501 JACKSON ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
26-00209115
Address
1501 JACKSON ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-15T11:50:08.000
Update Date
2026-05-15T13:16:18.000
Closed Date
2026-05-15T13:16:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001pDmFSAA0
Lat Location
(32.77944838729517000,-96.79831406278642000)
25-00302944
Service Request Number: 25-00302944 • Address: 7102 LONG CANYON TRL, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
25-00302944
Address
7102 LONG CANYON TRL, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Visibility Obstruction - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-06-26T23:59:00.000
Status
Closed
Created Date
2025-06-25T13:42:33.000
Update Date
2025-06-25T16:00:05.000
Closed Date
2025-06-25T16:00:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000naxgYAAQ
Lat Location
(32.64107959983237000,-96.94814137493786000)
23-00418083
Service Request Number: 23-00418083 • Address: 4360 DALLAS FT WORTH TPKE EB, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00418083
Address
4360 DALLAS FT WORTH TPKE EB, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-10-20T23:59:00.000
Status
Closed
Created Date
2023-09-07T18:00:55.000
Update Date
2023-09-20T14:00:17.000
Closed Date
2023-09-20T14:00:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006FfSdAAK
Lat Location
(32.76620109238779000,-96.89759859351080000)
23-00235538
Service Request Number: 23-00235538 • Address: 2223 MARFA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00235538
Address
2223 MARFA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-26T16:05:47.000
Update Date
2023-06-15T14:34:27.000
Closed Date
2023-06-15T14:34:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005fviiAAA
Lat Location
(32.70627555563985600,-96.79313391042047000)
26-00079179
Service Request Number: 26-00079179 • Address: 2508 LOVING AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00079179
Address
2508 LOVING AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-05-22T23:59:00.000
Status
Closed
Created Date
2026-02-27T09:56:28.000
Update Date
2026-03-09T06:31:29.000
Closed Date
2026-03-09T06:31:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Yg017AAB
Lat Location
(32.81577027038303400,-96.73289070830423000)
26-00095398
Service Request Number: 26-00095398 • Address: 6419 PETAIN AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00095398
Address
6419 PETAIN AVE, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T18:57:52.000
Update Date
2026-03-09T18:58:12.000
Closed Date
2026-03-09T18:57:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aiMXTAA2
Lat Location
(32.77637763564255000,-96.70747752154514000)
26-00404401
Service Request Number: 26-00404401 • Address: 2300 BRITTON AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00404401
Address
2300 BRITTON AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-15T23:59:00.000
Status
Closed
Created Date
2026-09-11T11:33:46.000
Update Date
2026-09-12T06:52:16.000
Closed Date
2026-09-12T06:52:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00002GjZU3AAN
Lat Location
(32.72028596294121000,-96.80696501940064000)
24-00482995
Service Request Number: 24-00482995 • Address: 312 N PATTON AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
24-00482995
Address
312 N PATTON AVE, DALLAS, TX, 75203
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-10-07T23:59:00.000
Status
Closed
Created Date
2024-10-04T14:05:55.000
Update Date
2024-10-04T14:17:55.000
Closed Date
2024-10-04T14:17:54.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000BokcRAAR
Lat Location
(32.74992673732807400,-96.82003621314861000)
26-00153176
Service Request Number: 26-00153176 • Address: 7815 ARAPAHO RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
26-00153176
Address
7815 ARAPAHO RD, DALLAS, TX, 75248
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-13T12:52:25.000
Update Date
2026-04-14T10:35:33.000
Closed Date
2026-04-14T10:35:24.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hfJVIAA2
Lat Location
(32.96219357401427000,-96.77294391413379000)
26-00209488
Service Request Number: 26-00209488 • Address: 11226 LEO LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
26-00209488
Address
11226 LEO LN, DALLAS, TX, 75229
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-15T14:30:01.000
Update Date
2026-05-15T15:45:07.000
Closed Date
2026-05-15T15:44:57.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001pHVXlAAO
Lat Location
(32.89195696643647400,-96.88577758676156000)
21-00550669
Service Request Number: 21-00550669 • Address: 13510 BROOKGREEN DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00550669
Address
13510 BROOKGREEN DR, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-06-16T11:18:45.000
Update Date
2023-06-12T01:22:14.000
Closed Date
2021-07-25T09:52:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000n1eQgAAI
Lat Location
(32.93202988111150000,-96.77183346809701000)
26-00298435
Service Request Number: 26-00298435 • Address: 3920 SAMUELL BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00298435
Address
3920 SAMUELL BLVD, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-07T15:15:46.000
Update Date
2026-08-08T16:00:18.000
Closed Date
2026-08-06T15:12:53.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs000020vziWAAQ
Lat Location
(32.79286576995250600,-96.72539015052347000)
26-00094024
Service Request Number: 26-00094024 • Address: 2403 BAHAMA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00094024
Address
2403 BAHAMA DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T10:01:55.000
Update Date
2026-03-09T10:44:26.000
Closed Date
2026-03-09T10:44:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aYS1RAAW
Lat Location
(32.75428395690888000,-96.85844904825008000)
24-00566219
Service Request Number: 24-00566219 • Address: 4016 FLINTRIDGE DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
24-00566219
Address
4016 FLINTRIDGE DR, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-25T09:58:48.000
Update Date
2024-11-25T10:02:21.000
Closed Date
2024-11-25T10:02:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000KSDWfAAP
Lat Location
(32.92016424797668000,-96.84305632220840000)
22-00006385
Service Request Number: 22-00006385 • Address: 7462 CAVE DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
22-00006385
Address
7462 CAVE DR, DALLAS, TX, 75249
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-01-08T00:59:00.000
Status
Closed
Created Date
2022-01-06T00:42:42.000
Update Date
2023-06-08T23:38:58.000
Closed Date
2022-01-06T10:09:14.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000vJv6rAAC
Lat Location
(32.63044463550380000,-96.95288485212433000)
23-00281167
Service Request Number: 23-00281167 • Address: KEATS DR & POINSETTIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00281167
Address
KEATS DR & POINSETTIA DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-06-21T10:39:05.000
Update Date
2023-06-21T10:45:35.000
Closed Date
2023-06-21T10:45:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005nDhMAAU
Lat Location
(32.72439004434353000,-96.88200075219746000)
26-00265619
Service Request Number: 26-00265619 • Address: 1236 DEERWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00265619
Address
1236 DEERWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-06-18T23:59:00.000
Status
Closed
Created Date
2026-06-17T18:49:08.000
Update Date
2026-06-18T09:03:30.000
Closed Date
2026-06-18T09:03:29.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001wJ4lxAAC
Lat Location
(32.66027408680387000,-96.84290261736282000)
26-00095171
Service Request Number: 26-00095171 • Address: 9709 HOMEPLACE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00095171
Address
9709 HOMEPLACE DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T16:30:50.000
Update Date
2026-03-10T02:07:05.000
Closed Date
2026-03-10T02:07:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001agRjLAAU
Lat Location
(32.72483245274454000,-96.65542822704195000)
21-00937765
Service Request Number: 21-00937765 • Address: N HALL ST & ELM ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00937765
Address
N HALL ST & ELM ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-11-23T00:59:00.000
Status
Closed
Created Date
2021-11-05T11:57:37.000
Update Date
2026-08-07T13:23:05.000
Closed Date
2021-11-05T13:38:06.000
Outcome
No Action Required
Priority
MCC
Method Received Description
Email
Unique Key
500t000000tPIwaAAG
Lat Location
(32.78556745584383000,-96.77911940997753000)
26-00153518
Service Request Number: 26-00153518 • Address: 5642 YOLANDA CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00153518
Address
5642 YOLANDA CIR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed
Created Date
2026-04-13T15:00:43.000
Update Date
2026-04-14T17:29:59.000
Closed Date
2026-04-14T17:16:12.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hkKbyAAE
Lat Location
(32.88784893324058000,-96.81191341054883000)
26-00417514
Service Request Number: 26-00417514 • Address: 3000 FERNWOOD AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00417514
Address
3000 FERNWOOD AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-22T23:59:00.000
Status
Closed
Created Date
2026-09-19T19:33:52.000
Update Date
2026-09-21T20:48:22.000
Closed Date
2026-09-19T20:47:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002IcJcXAAV
Lat Location
(32.70986679758654000,-96.80692418458123000)
26-00260316
Service Request Number: 26-00260316 • Address: 151 REGAL ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
26-00260316
Address
151 REGAL ROW, DALLAS, TX, 75247
City Council District
6
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-06-30T23:59:00.000
Status
Closed
Created Date
2026-06-15T10:44:18.000
Update Date
2026-06-18T15:09:15.000
Closed Date
2026-06-16T15:08:38.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001vaRgMAAU
Lat Location
(32.81230555915804000,-96.90040356392045000)
22-00558965
Service Request Number: 22-00558965 • Address: 9366 NORTHCLIFF DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
22-00558965
Address
9366 NORTHCLIFF DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-31T00:59:00.000
Status
Closed
Created Date
2022-12-27T09:50:00.000
Update Date
2023-06-08T01:51:20.000
Closed Date
2022-12-27T09:52:24.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000004ZvC4AAK
Lat Location
(32.84334193173430000,-96.71490847278776000)
23-00557041
Service Request Number: 23-00557041 • Address: 13257 KIT LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
23-00557041
Address
13257 KIT LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-12-13T00:59:00.000
Status
Closed
Created Date
2023-12-08T22:21:27.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-12-13T15:30:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006p6ztAAA
Lat Location
(32.92857826334408600,-96.76758660264332000)
25-00032487
Service Request Number: 25-00032487 • Address: 3208 POPLAR SPRINGS LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
25-00032487
Address
3208 POPLAR SPRINGS LN, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Boarding Home Complaint - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-03-28T23:59:00.000
Status
Closed
Created Date
2025-01-24T16:02:25.000
Update Date
2025-02-13T12:39:42.000
Closed Date
2025-02-13T12:36:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000RksNgAAJ
Lat Location
(32.76445371292804500,-96.65329869672301000)
23-00547532
Service Request Number: 23-00547532 • Address: 3637 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
23-00547532
Address
3637 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2023-12-04T00:59:00.000
Status
Closed
Created Date
2023-12-02T14:16:15.000
Update Date
2023-12-02T17:14:06.000
Closed Date
2023-12-02T17:14:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000006mLZNAA2
Lat Location
(33.00026990511024000,-96.85203694909299000)
23-00547509
Service Request Number: 23-00547509 • Address: CHARLESTOWN DR & JAMESTOWN RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
23-00547509
Address
CHARLESTOWN DR & JAMESTOWN RD, DALLAS, TX, 75230
City Council District
13
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-12-16T00:59:00.000
Status
Closed
Created Date
2023-12-02T13:51:08.000
Update Date
2023-12-05T12:31:51.000
Closed Date
2023-12-05T12:31:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006mLFdAAM
Lat Location
(32.91756374341863000,-96.80718723518063000)
21-00802283
Service Request Number: 21-00802283 • Address: 2930 BRITTON AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00802283
Address
2930 BRITTON AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-09-02T23:59:00.000
Status
Closed
Created Date
2021-08-30T20:42:47.000
Update Date
2023-06-09T00:27:40.000
Closed Date
2021-09-02T12:07:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000qWSzeAAG
Lat Location
(32.71120095549356000,-96.80638004745333000)
22-00424816
Service Request Number: 22-00424816 • Address: 15208 MONTFORT DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
22-00424816
Address
15208 MONTFORT DR, DALLAS, TX, 75248
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-09-30T23:59:00.000
Status
Closed
Created Date
2022-09-27T16:55:39.000
Update Date
2023-06-08T02:35:39.000
Closed Date
2022-09-27T17:50:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003gehZAAQ
Lat Location
(32.95586469491287600,-96.81828064031075000)
21-00266939
Service Request Number: 21-00266939 • Address: 5405 W MOCKINGBIRD LN, DALLAS, TX, 75209 • Department: Sanitation
Service Request Number
21-00266939
Address
5405 W MOCKINGBIRD LN, DALLAS, TX, 75209
Department
Sanitation
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:31:21.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-03-25T12:31:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jCgjbAAC
Lat Location
(32.83672216275988400,-96.81851544815487000)
24-00364337
Service Request Number: 24-00364337 • Address: 4115 MARSHALL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
24-00364337
Address
4115 MARSHALL ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-27T22:19:53.000
Update Date
2024-07-30T10:06:41.000
Closed Date
2024-07-30T10:06:40.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000002KhULAA0
Lat Location
(32.76950288944299000,-96.74445442289140000)
22-00136711
Service Request Number: 22-00136711 • Address: 7216 AMBER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00136711
Address
7216 AMBER DR, DALLAS, TX, 75241
City Council District
8
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-04-22T23:59:00.000
Status
Closed
Created Date
2022-04-09T16:41:28.000
Update Date
2023-06-08T23:10:36.000
Closed Date
2022-04-11T17:27:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001mhBWAAY
Lat Location
(32.66075924864482000,-96.81125551632509000)
23-00442764
Service Request Number: 23-00442764 • Address: 11700 PRESTON RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
23-00442764
Address
11700 PRESTON RD, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Food Borne Illness - CCS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-10-16T23:59:00.000
Status
Closed
Created Date
2023-09-23T14:17:31.000
Update Date
2023-09-25T15:10:00.000
Closed Date
2023-09-25T15:09:59.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006LbndAAC
Lat Location
(32.90842200782342000,-96.80387220197905000)
22-00326835
Service Request Number: 22-00326835 • Address: 163 LEDA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
22-00326835
Address
163 LEDA DR, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2022-08-11T23:59:00.000
Status
Closed
Created Date
2022-08-02T04:50:02.000
Update Date
2023-06-08T03:09:15.000
Closed Date
2022-08-02T04:50:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z00000383JqAAI
Lat Location
(32.86186375883119000,-96.70924674207087000)
24-00371474
Service Request Number: 24-00371474 • Address: 2122 KIRBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
24-00371474
Address
2122 KIRBY ST, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-31T18:04:38.000
Update Date
2024-08-09T15:34:24.000
Closed Date
2024-08-09T15:34:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000002rfzxAAA
Lat Location
(32.80770529902629600,-96.78131870292310000)
23-00284703
Service Request Number: 23-00284703 • Address: ABRAMS PKWY & GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
23-00284703
Address
ABRAMS PKWY & GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-06-28T23:59:00.000
Status
Closed
Created Date
2023-06-22T15:33:46.000
Update Date
2026-08-07T14:09:26.000
Closed Date
2023-06-23T07:05:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005njfJAAQ
Lat Location
(32.81377838414557000,-96.75291791489050000)
25-00534570
Service Request Number: 25-00534570 • Address: 3209 NUSSBAUMER ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
25-00534570
Address
3209 NUSSBAUMER ST, DALLAS, TX, 75226
City Council District
2
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-11-22T00:59:00.000
Status
Closed
Created Date
2025-11-06T11:38:04.000
Update Date
2026-05-15T13:13:38.000
Closed Date
2026-05-15T13:13:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001BwPbuAAF
Lat Location
(32.78875875738254000,-96.78205025276297000)
26-00418674
Service Request Number: 26-00418674 • Address: 711 OAK FOREST DR, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
26-00418674
Address
711 OAK FOREST DR, DALLAS, TX, 75232
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Overall Service Request Due Date
2026-09-22T23:59:00.000
Status
Closed
Created Date
2026-09-21T08:51:41.000
Update Date
2026-09-21T08:52:03.000
Closed Date
2026-09-21T08:51:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002ImjvbAAB
Lat Location
(32.69069308501869000,-96.83423837023460000)
24-00319551
Service Request Number: 24-00319551 • Address: 8618 CHALK CANYON DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
24-00319551
Address
8618 CHALK CANYON DR, DALLAS, TX, 75249
City Council District
3
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-07-02T23:59:00.000
Status
Closed
Created Date
2024-07-01T22:38:45.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-07-02T10:55:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000008BiiAAAS
Lat Location
(32.65482656849841400,-96.94387707566870000)
26-00094753
Service Request Number: 26-00094753 • Address: 10512 SINCLAIR AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00094753
Address
10512 SINCLAIR AVE, DALLAS, TX, 75218
City Council District
9
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-03-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2026-02-06T08:52:25.000
Update Date
2026-03-09T14:08:50.000
Closed Date
2026-03-09T14:08:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001adsjGAAQ
Lat Location
(32.85122561498679500,-96.69909519468999000)
22-00013714
Service Request Number: 22-00013714 • Address: RIVER ROCK DR & BENAVIDES DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
22-00013714
Address
RIVER ROCK DR & BENAVIDES DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2022-01-14T00:59:00.000
Status
Closed
Created Date
2022-01-11T16:29:57.000
Update Date
2023-06-08T23:28:42.000
Closed Date
2022-01-12T00:18:25.000
Outcome
Request Documented - Location being monitored
Priority
Standard
Method Received Description
API
Unique Key
500t000000vKug8AAC
Lat Location
(32.71529392915826400,-96.71246331595468000)
23-00223814
Service Request Number: 23-00223814 • Address: 5531 GOODWIN AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
23-00223814
Address
5531 GOODWIN AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-05-26T23:59:00.000
Status
Closed
Created Date
2023-05-21T10:48:48.000
Update Date
2023-06-07T00:59:49.000
Closed Date
2023-05-25T10:35:44.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005eBiVAAU
Lat Location
(32.82355717684859000,-96.77398418346299000)
25-00036152
Service Request Number: 25-00036152 • Address: DIXON AVE & SCYENE RD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
25-00036152
Address
DIXON AVE & SCYENE RD, DALLAS, TX, 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-01-30T00:59:00.000
Status
Closed
Created Date
2025-01-27T18:03:10.000
Update Date
2025-01-27T20:12:31.000
Closed Date
2025-01-27T20:12:30.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000S3iikAAB
Lat Location
(32.76631350677867000,-96.73294814403404000)
25-00209403
Service Request Number: 25-00209403 • Address: 3547 SOURWOOD LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
25-00209403
Address
3547 SOURWOOD LN, DALLAS, TX, 75253
City Council District
8
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-05-21T23:59:00.000
Status
Closed
Created Date
2025-05-07T08:10:30.000
Update Date
2026-05-15T13:36:31.000
Closed Date
2026-05-15T13:35:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000gNGgdAAG
Lat Location
(32.65921535462920000,-96.65686054739447000)
26-00075159
Service Request Number: 26-00075159 • Address: 12171 HIGH MEADOW DR, DALLAS, TX, 75234 • City Council District: 13
Service Request Number
26-00075159
Address
12171 HIGH MEADOW DR, DALLAS, TX, 75234
City Council District
13
Department
Planning & Development Department
Service Request Type
Building Permits Violation - PDD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-02-25T08:52:35.000
Update Date
2026-03-02T15:57:39.000
Closed Date
2026-03-02T15:57:38.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YAwD7AAL
Lat Location
(32.91461509404705000,-96.86413134390865000)
24-00316965
Service Request Number: 24-00316965 • Address: 2205 CLOVER RIDGE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00316965
Address
2205 CLOVER RIDGE DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-07-01T23:59:00.000
Status
Closed
Created Date
2024-06-30T18:10:30.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-07-01T08:58:01.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000008BA1rAAG
Lat Location
(32.68808028585442000,-96.78614224581898000)
24-00008647
Service Request Number: 24-00008647 • Address: 6632 SPEIGHT ST, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
24-00008647
Address
6632 SPEIGHT ST, DALLAS, TX, 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-01-09T00:59:00.000
Status
Closed
Created Date
2024-01-07T15:47:58.000
Update Date
2024-01-07T23:02:04.000
Closed Date
2024-01-07T23:02:03.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000070QNyAAM
Lat Location
(32.66671718853677000,-96.82656214036689000)
26-00143639
Service Request Number: 26-00143639 • Address: 3635 BLUE RIDGE BLVD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
26-00143639
Address
3635 BLUE RIDGE BLVD, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-07T16:03:00.000
Update Date
2026-04-14T16:29:13.000
Closed Date
2026-04-14T16:29:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001gaRFXAA2
Lat Location
(32.69936640490363000,-96.88107070924865000)
21-00266976
Service Request Number: 21-00266976 • Address: 3303 CARLSON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00266976
Address
3303 CARLSON DR, DALLAS, TX, 75235
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:36:46.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-04-12T15:16:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000jCh5lAAC
Lat Location
(32.82678144426718000,-96.82702006087284000)
20-01187991
Service Request Number: 20-01187991 • Address: 1630 STONEMAN ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01187991
Address
1630 STONEMAN ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-12-08T15:45:03.000
Update Date
2023-06-09T03:20:44.000
Closed Date
2020-12-17T12:57:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000bN0qsAAC
Lat Location
(32.75021800843503400,-96.76544927017333000)
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