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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
25-00534867
Service Request Number: 25-00534867 • Address: W RED BIRD LN & S WESTMORELAND RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
25-00534867
Address
W RED BIRD LN & S WESTMORELAND RD, DALLAS, TX, 75237
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-11-10T00:59:00.000
Status
Closed
Created Date
2025-11-06T13:13:25.000
Update Date
2025-11-06T13:26:50.000
Closed Date
2025-11-06T13:26:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001BzZMzAAN
Lat Location
(32.67670682804671000,-96.88285123647046000)
25-00277103
Service Request Number: 25-00277103 • Address: 1706 EASTCLIFF DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00277103
Address
1706 EASTCLIFF DR, DALLAS, TX, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-06-26T23:59:00.000
Status
Closed
Created Date
2025-06-11T11:01:26.000
Update Date
2026-05-15T13:33:10.000
Closed Date
2026-05-15T13:33:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000lTvZJAA0
Lat Location
(32.74134609870277000,-96.70598581151661000)
22-00168871
Service Request Number: 22-00168871 • Address: 2827 W PENTAGON PKWY, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
22-00168871
Address
2827 W PENTAGON PKWY, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-04-28T14:27:32.000
Update Date
2023-06-08T23:02:36.000
Closed Date
2022-04-29T08:58:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001zmF3AAI
Lat Location
(32.70591028548743000,-96.86652533164578000)
26-00256769
Service Request Number: 26-00256769 • Address: 6472 SPRING VALLEY RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
26-00256769
Address
6472 SPRING VALLEY RD, DALLAS, TX, 75254
City Council District
11
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-07-14T23:59:00.000
Status
Closed
Created Date
2026-06-12T13:35:27.000
Update Date
2026-06-18T14:08:22.000
Closed Date
2026-06-16T14:07:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001vDIgvAAG
Lat Location
(32.93955379840778000,-96.79531277232655000)
21-00690106
Service Request Number: 21-00690106 • Address: 3010 SAN MARCUS AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00690106
Address
3010 SAN MARCUS AVE, DALLAS, TX, 75228
City Council District
9
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-26T20:33:04.000
Update Date
2023-06-09T00:33:44.000
Closed Date
2021-07-27T11:05:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000opEzAAAU
Lat Location
(32.83033532997631000,-96.66470503071184000)
26-00093775
Service Request Number: 26-00093775 • Address: 2929 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
26-00093775
Address
2929 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T08:10:56.000
Update Date
2026-03-09T09:14:34.000
Closed Date
2026-03-09T09:14:34.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aWDiXAAW
Lat Location
(32.82486880937501000,-96.83260666159869000)
21-00466789
Service Request Number: 21-00466789 • Address: 3826 LEMMON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00466789
Address
3826 LEMMON AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-05-27T23:59:00.000
Status
Closed
Created Date
2021-05-24T12:37:18.000
Update Date
2026-08-07T13:34:44.000
Closed Date
2021-05-27T16:30:20.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000mMqpjAAC
Lat Location
(32.81234857792085000,-96.80580676958795000)
23-00350090
Service Request Number: 23-00350090 • Address: 15216 BERRY TRL, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
23-00350090
Address
15216 BERRY TRL, DALLAS, TX, 75248
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-07-31T23:59:00.000
Status
Closed
Created Date
2023-07-30T13:37:04.000
Update Date
2023-08-24T09:22:04.000
Closed Date
2023-08-24T09:22:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z0000060wDhAAI
Lat Location
(32.95592116011118000,-96.80207796216865000)
24-00286978
Service Request Number: 24-00286978 • Address: 9210 WINTERSET AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
24-00286978
Address
9210 WINTERSET AVE, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-06-13T14:58:21.000
Update Date
2024-06-13T16:23:20.000
Closed Date
2024-06-13T16:23:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000084M0zAAE
Lat Location
(32.63764117634366000,-96.83150040494168000)
26-00058559
Service Request Number: 26-00058559 • Address: 3521 OAK GROVE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00058559
Address
3521 OAK GROVE AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-13T15:27:53.000
Update Date
2026-03-05T14:25:06.000
Closed Date
2026-03-05T13:39:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001VvY96AAF
Lat Location
(32.80493082510443000,-96.79687127003915000)
22-00175711
Service Request Number: 22-00175711 • Address: 2730 IRVING BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
22-00175711
Address
2730 IRVING BLVD, DALLAS, TX, 75207
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Commercial Services - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-05-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-05-03T08:59:54.000
Update Date
2023-06-08T23:04:02.000
Closed Date
2022-05-03T09:01:32.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z00000236yAAAQ
Lat Location
(32.80432297576723000,-96.84418869003328000)
26-00401878
Service Request Number: 26-00401878 • Address: 2104 HAWTHORNE AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
26-00401878
Address
2104 HAWTHORNE AVE, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-10T06:40:12.000
Update Date
2026-09-12T12:20:17.000
Closed Date
2026-09-10T11:32:55.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002GMNiAAAX
Lat Location
(32.80845748099916000,-96.82843701889841000)
25-00516290
Service Request Number: 25-00516290 • Address: 10125 BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
25-00516290
Address
10125 BROCKBANK DR, DALLAS, TX, 75229
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-10-27T23:59:00.000
Status
Closed
Created Date
2025-10-26T09:45:31.000
Update Date
2025-10-26T12:02:37.000
Closed Date
2025-10-26T12:02:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001927hGAAQ
Lat Location
(32.88331628256822000,-96.87724792332294000)
24-00569925
Service Request Number: 24-00569925 • Address: 13450 ESPERANZA RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
24-00569925
Address
13450 ESPERANZA RD, DALLAS, TX, 75240
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-12-01T00:59:00.000
Status
Closed
Created Date
2024-11-27T11:29:28.000
Update Date
2024-11-27T13:08:47.000
Closed Date
2024-11-27T13:08:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000KntKnAAJ
Lat Location
(32.93225971776721000,-96.76103826237711000)
25-00275758
Service Request Number: 25-00275758 • Address: 15271 BUDEUDY DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
25-00275758
Address
15271 BUDEUDY DR, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-06-10T15:29:09.000
Update Date
2025-06-11T14:26:50.000
Closed Date
2025-06-11T14:26:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000lMps1AAC
Lat Location
(32.65782560913105000,-96.59221057175985000)
25-00435567
Service Request Number: 25-00435567 • Address: 8468 WIDGEON WAY, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
25-00435567
Address
8468 WIDGEON WAY, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-18T18:59:00.000
Status
Closed
Created Date
2025-09-08T21:09:21.000
Update Date
2025-09-19T16:15:58.000
Closed Date
2025-09-19T16:15:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000010Bcr4AAC
Lat Location
(32.65676421409714400,-96.97701384999696000)
26-00092465
Service Request Number: 26-00092465 • Address: 12811 C F HAWN FWY WB, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
26-00092465
Address
12811 C F HAWN FWY WB, DALLAS, TX, 75253
City Council District
8
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-06T23:59:00.000
Status
Closed
Created Date
2026-03-07T15:14:36.000
Update Date
2026-03-09T14:33:58.000
Closed Date
2026-03-09T14:33:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aMwCzAAK
Lat Location
(32.67995408259351000,-96.60972174577344000)
23-00232208
Service Request Number: 23-00232208 • Address: 4962 THUNDER RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
23-00232208
Address
4962 THUNDER RD, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2023-07-11T23:59:00.000
Status
Closed
Created Date
2023-05-25T10:07:22.000
Update Date
2024-06-20T08:33:49.000
Closed Date
2024-06-20T08:33:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005fQYQAA2
Lat Location
(32.92432371668131500,-96.82272239253412000)
21-00267092
Service Request Number: 21-00267092 • Address: 6700 WANDT DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00267092
Address
6700 WANDT DR, DALLAS, TX, 75236
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-03-25T13:01:52.000
Update Date
2023-06-09T02:03:03.000
Closed Date
2021-03-25T13:52:44.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000jChr1AAC
Lat Location
(32.66681836484363500,-96.93048541063615000)
21-00289777
Service Request Number: 21-00289777 • Address: 8554 QUICKSILVER DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00289777
Address
8554 QUICKSILVER DR, DALLAS, TX, 75249
City Council District
3
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-04-01T07:33:07.000
Update Date
2023-06-09T01:52:35.000
Closed Date
2021-04-01T13:51:28.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jEhYBAA0
Lat Location
(32.65766988793738000,-96.94610025973512000)
26-00281327
Service Request Number: 26-00281327 • Address: 4104 FISH TRAP RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00281327
Address
4104 FISH TRAP RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-07-06T23:59:00.000
Status
Closed
Created Date
2026-06-26T15:31:22.000
Update Date
2026-07-02T10:46:11.000
Closed Date
2026-06-30T10:45:15.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001yhU6DAAU
Lat Location
(32.79145021253413000,-96.86030055352951000)
24-00256333
Service Request Number: 24-00256333 • Address: 821 GOLDWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
24-00256333
Address
821 GOLDWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-05-30T13:45:01.000
Update Date
2024-06-04T11:52:26.000
Closed Date
2024-06-04T11:52:25.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007y8FJAAY
Lat Location
(32.65744943329410000,-96.83585752490436000)
21-01002268
Service Request Number: 21-01002268 • Address: 2020 N GARRETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
21-01002268
Address
2020 N GARRETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Dallas Fire Rescue
Service Request Type
Lock/Unlock Knox Lock or Box - DFR
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-01-11T00:59:00.000
Status
Closed
Created Date
2021-12-29T11:53:36.000
Update Date
2023-06-08T23:51:11.000
Closed Date
2021-12-29T12:26:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000vIkePAAS
Lat Location
(32.81070871364191500,-96.77725767944959000)
25-00538028
Service Request Number: 25-00538028 • Address: 2352 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
25-00538028
Address
2352 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Sanitation Services
Service Request Type
TEST CRM
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-11-11T00:59:00.000
Status
Closed
Created Date
2025-11-08T10:44:51.000
Update Date
2025-11-14T12:40:24.000
Closed Date
2025-11-14T12:40:10.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001CUSSTAA5
Lat Location
(32.81106073300923500,-96.78169022381540000)
24-00247082
Service Request Number: 24-00247082 • Address: 7305 GREENSPAN AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
24-00247082
Address
7305 GREENSPAN AVE, DALLAS, TX, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-05-27T23:59:00.000
Status
Closed
Created Date
2024-05-26T10:42:26.000
Update Date
2024-06-02T15:54:37.000
Closed Date
2024-06-02T15:54:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007wUZhAAM
Lat Location
(32.65998513746282000,-96.83103992151530000)
26-00149738
Service Request Number: 26-00149738 • Address: 6011 BENT CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00149738
Address
6011 BENT CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-10T15:46:08.000
Update Date
2026-04-14T09:05:27.000
Closed Date
2026-04-14T09:05:26.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hJtfRAAS
Lat Location
(33.00975444101149000,-96.80323477907879000)
25-00435530
Service Request Number: 25-00435530 • Address: 3430 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00435530
Address
3430 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-09-10T23:59:00.000
Status
Closed
Created Date
2025-09-08T20:33:06.000
Update Date
2025-09-11T15:17:55.000
Closed Date
2025-09-11T15:17:55.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000010BeUgAAK
Lat Location
(32.70206409414933000,-96.81205586047962000)
26-00338911
Service Request Number: 26-00338911 • Address: 6619 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00338911
Address
6619 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2026-07-31T17:22:54.000
Update Date
2026-08-08T14:46:09.000
Closed Date
2026-08-06T13:59:33.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000026VtoZAAS
Lat Location
(32.77496312625581000,-96.70546161859299000)
22-00349449
Service Request Number: 22-00349449 • Address: 18707 FLATSTONE CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
22-00349449
Address
18707 FLATSTONE CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-08-17T23:59:00.000
Status
Closed
Created Date
2022-08-16T07:34:46.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-08-17T15:57:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003GwZ6AAK
Lat Location
(33.00494796273839000,-96.79885900374566000)
22-00124810
Service Request Number: 22-00124810 • Address: 11535 STRAND ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
22-00124810
Address
11535 STRAND ST, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-04-02T11:15:29.000
Update Date
2023-06-08T23:08:57.000
Closed Date
2022-04-04T16:04:53.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000001iDtlAAE
Lat Location
(32.86099949981691000,-96.68122362183598000)
23-00223821
Service Request Number: 23-00223821 • Address: 2935 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00223821
Address
2935 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-21T10:58:31.000
Update Date
2023-06-07T00:59:49.000
Closed Date
2023-05-31T13:47:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005eBpLAAU
Lat Location
(32.71201857686975000,-96.80452094108060000)
24-00519784
Service Request Number: 24-00519784 • Address: 2754 N BECKLEY AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
24-00519784
Address
2754 N BECKLEY AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-26T10:13:32.000
Update Date
2024-11-20T17:32:09.000
Closed Date
2024-11-20T16:46:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Fs9yXAAR
Lat Location
(32.77676311989116000,-96.82409557946522000)
25-00361145
Service Request Number: 25-00361145 • Address: 2341 BURNING LIGHT DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
25-00361145
Address
2341 BURNING LIGHT DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-07-29T18:59:00.000
Status
Closed
Created Date
2025-07-27T11:12:23.000
Update Date
2025-07-28T14:47:05.000
Closed Date
2025-07-28T14:47:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000t8QVVAA2
Lat Location
(32.80403486446390000,-96.67616417438272000)
22-00556912
Service Request Number: 22-00556912 • Address: 2503 S VERNON AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
22-00556912
Address
2503 S VERNON AVE, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-24T10:05:05.000
Update Date
2023-06-08T02:12:06.000
Closed Date
2022-12-30T18:02:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004Z50NAAS
Lat Location
(32.72141872986415000,-96.83700670651808000)
25-00224239
Service Request Number: 25-00224239 • Address: 408 S BRIGHTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00224239
Address
408 S BRIGHTON AVE, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2025-05-17T23:59:00.000
Status
Closed
Created Date
2025-05-14T12:53:38.000
Update Date
2025-05-18T12:28:20.000
Closed Date
2025-05-18T12:28:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000hREpKAAW
Lat Location
(32.74215087721094000,-96.85015964565699000)
23-00284716
Service Request Number: 23-00284716 • Address: 2715 SARITA CT, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00284716
Address
2715 SARITA CT, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-06-29T23:59:00.000
Status
Closed
Created Date
2023-06-22T15:37:05.000
Update Date
2023-06-28T16:32:58.000
Closed Date
2023-06-28T16:32:58.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005nktbAAA
Lat Location
(32.71470882945465000,-96.91046312238669000)
22-00292282
Service Request Number: 22-00292282 • Address: 19200 WIND MILL LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
22-00292282
Address
19200 WIND MILL LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-11T12:56:00.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-11T12:58:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002qeiDAAQ
Lat Location
(33.00945404676063000,-96.78835776565398000)
21-00209710
Service Request Number: 21-00209710 • Address: GLENCOE ST & BELMONT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
21-00209710
Address
GLENCOE ST & BELMONT AVE, DALLAS, TX, 75206
City Council District
2
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-03-23T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-03-09T10:39:13.000
Update Date
2023-06-09T02:18:22.000
Closed Date
2021-03-09T17:31:11.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000iZfF5AAK
Lat Location
(32.81725604419007400,-96.77744392475473000)
25-00450157
Service Request Number: 25-00450157 • Address: 2725 SWANSON ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
25-00450157
Address
2725 SWANSON ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-12-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2025-09-14T13:08:47.000
Update Date
2025-09-16T14:31:12.000
Closed Date
2025-09-16T14:31:10.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000011TWrUAAW
Lat Location
(32.77286555081429500,-96.74663250118212000)
26-00094836
Service Request Number: 26-00094836 • Address: 4509 DE KALB AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00094836
Address
4509 DE KALB AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T14:30:56.000
Update Date
2026-03-09T14:37:43.000
Closed Date
2026-03-09T14:37:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001adnwXAAQ
Lat Location
(32.68991738755605000,-96.80649802803937000)
26-00039175
Service Request Number: 26-00039175 • Address: 2700 BATAAN ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00039175
Address
2700 BATAAN ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-02-04T00:59:00.000
Status
Closed
Created Date
2026-02-01T14:03:54.000
Update Date
2026-02-01T19:12:39.000
Closed Date
2026-02-01T19:12:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001TB42HAAT
Lat Location
(32.77627057482743000,-96.83221367853588000)
22-00498859
Service Request Number: 22-00498859 • Address: 1023 PONTIAC AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00498859
Address
1023 PONTIAC AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2022-12-03T00:59:00.000
Status
Closed
Created Date
2022-11-16T11:22:53.000
Update Date
2024-10-01T00:08:46.000
Closed Date
2022-12-05T16:49:34.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000049xpJAAQ
Lat Location
(32.74123444776255000,-96.78346139173840000)
24-00459573
Service Request Number: 24-00459573 • Address: 2620 SAN MEDINA AVE, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
24-00459573
Address
2620 SAN MEDINA AVE, DALLAS, TX, 75228
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2024-09-23T13:59:09.000
Status
Closed
Created Date
2024-09-22T13:59:10.000
Update Date
2024-09-22T13:59:17.000
Closed Date
2024-09-22T13:59:10.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000009puKjAAI
Lat Location
(32.83280372627691400,-96.67036991201861000)
25-00598939
Service Request Number: 25-00598939 • Address: 6643 BLUE VALLEY LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
25-00598939
Address
6643 BLUE VALLEY LN, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-12-31T00:59:00.000
Status
Closed
Created Date
2025-12-25T11:53:12.000
Update Date
2025-12-26T13:32:00.000
Closed Date
2025-12-26T13:14:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001LlKgGAAV
Lat Location
(32.83603163773266000,-96.74680972866906000)
26-00093761
Service Request Number: 26-00093761 • Address: 5828 LOGANCRAFT DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00093761
Address
5828 LOGANCRAFT DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T07:59:33.000
Update Date
2026-03-09T11:50:12.000
Closed Date
2026-03-09T11:50:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aWDXxAAO
Lat Location
(32.78171909785114500,-96.70256635694128000)
22-00275370
Service Request Number: 22-00275370 • Address: 3303 LOCKMOOR LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
22-00275370
Address
3303 LOCKMOOR LN, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2022-07-14T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:37:15.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-06-30T10:04:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002jpGpAAI
Lat Location
(32.87914397949601000,-96.86797598259040000)
25-00467722
Service Request Number: 25-00467722 • Address: 3121 ROSS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
25-00467722
Address
3121 ROSS AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-09-26T01:50:27.000
Update Date
2025-09-26T01:57:48.000
Closed Date
2025-09-26T01:57:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs0000138Z4oAAE
Lat Location
(32.79371570765255000,-96.79136790883660000)
24-00458720
Service Request Number: 24-00458720 • Address: 7705 MULLRANY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
24-00458720
Address
7705 MULLRANY DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-21T13:03:42.000
Update Date
2024-09-24T15:38:13.000
Closed Date
2024-09-24T15:38:12.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000009lT1NAAU
Lat Location
(32.98503591186853600,-96.77540614136925000)
26-00297788
Service Request Number: 26-00297788 • Address: 334 LEADS ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00297788
Address
334 LEADS ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-07T11:41:19.000
Update Date
2026-07-24T10:43:22.000
Closed Date
2026-07-24T10:43:22.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000020quBbAAI
Lat Location
(32.74599510415380600,-96.80823174135922000)
22-00292250
Service Request Number: 22-00292250 • Address: 5937 OVERLOOK DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
22-00292250
Address
5937 OVERLOOK DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-11T12:43:25.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-08-03T16:08:30.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000002qegpAAA
Lat Location
(32.77279039053471600,-96.71945472491217000)
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