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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
26-00185238
Service Request Number: 26-00185238 • Address: 1070 WYNNEWOOD VLG, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00185238
Address
1070 WYNNEWOOD VLG, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-01T12:23:30.000
Update Date
2026-05-11T10:37:30.000
Closed Date
2026-05-11T10:37:30.000
Priority
Standard
Method Received Description
Internal
Unique Key
500cs00001mETHMAA4
Lat Location
(32.72178590531059000,-96.83081876957799000)
26-00326769
Service Request Number: 26-00326769 • Address: 4300 GARLAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00326769
Address
4300 GARLAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-24T11:07:38.000
Update Date
2026-07-24T11:11:48.000
Closed Date
2026-07-24T11:11:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000024pe8DAAQ
Lat Location
(32.78606704726532000,-96.76439356930597000)
23-00392846
Service Request Number: 23-00392846 • Address: 5435 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
23-00392846
Address
5435 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-08-24T23:59:00.000
Status
Closed
Created Date
2023-08-23T12:17:13.000
Update Date
2023-08-23T17:39:21.000
Closed Date
2023-08-23T17:39:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z0000069u47AAA
Lat Location
(32.80501039747064000,-96.76371139020120000)
26-00089999
Service Request Number: 26-00089999 • Address: 5647 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00089999
Address
5647 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-05T19:32:48.000
Update Date
2026-03-09T06:25:52.000
Closed Date
2026-03-09T06:25:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001a2uLsAAI
Lat Location
(32.67655557601262000,-96.78530492599053000)
24-00435801
Service Request Number: 24-00435801 • Address: N HALL ST & DOUGLAS AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
24-00435801
Address
N HALL ST & DOUGLAS AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Markings - New - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-01-14T00:59:00.000
Status
Closed
Created Date
2024-09-08T11:23:33.000
Update Date
2024-12-18T12:45:32.000
Closed Date
2024-12-18T12:45:06.000
Outcome
Duplicate Request
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000007nj1aAAA
Lat Location
(32.81395604982764500,-96.81222156871004000)
24-00112081
Service Request Number: 24-00112081 • Address: 3550 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00112081
Address
3550 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-03-11T15:58:13.000
Update Date
2024-05-09T09:38:18.000
Closed Date
2024-05-09T09:38:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007RuiyAAC
Lat Location
(32.72178098230748000,-96.76849718986140000)
25-00467727
Service Request Number: 25-00467727 • Address: 509 N BISHOP AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00467727
Address
509 N BISHOP AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-09-26T03:18:36.000
Update Date
2025-09-26T17:52:09.000
Closed Date
2025-09-26T17:52:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs0000138fwdAAA
Lat Location
(32.74903130488683000,-96.82849852015377000)
22-00072547
Service Request Number: 22-00072547 • Address: 7429 WHISPERING PINES DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
22-00072547
Address
7429 WHISPERING PINES DR, DALLAS, TX, 75248
City Council District
12
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-03-12T00:59:00.000
Status
Closed
Created Date
2022-02-26T08:55:00.000
Update Date
2023-06-08T23:36:22.000
Closed Date
2022-02-28T10:04:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001S8njAAC
Lat Location
(32.96801757643641000,-96.77965550212741000)
26-00039192
Service Request Number: 26-00039192 • Address: 3741 BLACK OAK DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00039192
Address
3741 BLACK OAK DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-02-03T00:59:00.000
Status
Closed
Created Date
2026-02-01T14:27:20.000
Update Date
2026-02-02T09:27:49.000
Closed Date
2026-02-02T09:27:48.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001TB0mhAAD
Lat Location
(32.68064349986282500,-96.76295200213570000)
25-00308583
Service Request Number: 25-00308583 • Address: E LEDBETTER DR & UNIVERSITY HILLS BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00308583
Address
E LEDBETTER DR & UNIVERSITY HILLS BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Head Turn (Conflicting) - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-07-03T23:59:00.000
Status
Closed
Created Date
2025-06-27T20:48:28.000
Update Date
2025-06-30T08:55:03.000
Closed Date
2025-06-30T08:54:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000o2rBcAAI
Lat Location
(32.68218814566512000,-96.80525410430066000)
23-00532454
Service Request Number: 23-00532454 • Address: 8199 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
23-00532454
Address
8199 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-12-29T00:59:00.000
Status
Closed
Created Date
2023-11-20T16:33:59.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2023-11-27T11:37:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006hZtWAAU
Lat Location
(32.87125820723944000,-96.76560259885214000)
25-00252391
Service Request Number: 25-00252391 • Address: 1930 ARDEN RD, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
25-00252391
Address
1930 ARDEN RD, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-06-05T18:59:00.000
Status
Closed
Created Date
2025-05-29T15:34:35.000
Update Date
2025-06-03T15:42:12.000
Closed Date
2025-06-03T15:41:51.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000jdfarAAA
Lat Location
(32.68289831102520500,-96.79068275907088000)
24-00335127
Service Request Number: 24-00335127 • Address: 10986 LOCHMOND CIR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
24-00335127
Address
10986 LOCHMOND CIR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-10T16:43:30.000
Update Date
2024-07-12T09:37:37.000
Closed Date
2024-07-12T09:37:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000008ExWOAA0
Lat Location
(32.84747155091628000,-96.68690813946074000)
26-00437403
Service Request Number: 26-00437403 • Address: 7211 BARRETT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00437403
Address
7211 BARRETT DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-09T23:59:00.000
Status
New
Created Date
2026-10-02T17:57:22.000
Update Date
2026-10-02T17:57:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002Lzu9pAAB
Lat Location
(32.72841105864597000,-96.69806047002217000)
24-00256349
Service Request Number: 24-00256349 • Address: 892 N PLYMOUTH RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
24-00256349
Address
892 N PLYMOUTH RD, DALLAS, TX, 75211
City Council District
1
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2024-08-26T18:59:00.000
Status
Closed
Created Date
2024-05-30T13:51:47.000
Update Date
2024-06-01T08:25:11.000
Closed Date
2024-06-01T08:25:11.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000007y8SYAAY
Lat Location
(32.75541277183159400,-96.85706733731000000)
26-00220819
Service Request Number: 26-00220819 • Address: 416 GRAHAM AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00220819
Address
416 GRAHAM AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-22T10:59:29.000
Update Date
2026-06-21T12:55:07.000
Closed Date
2026-06-21T12:55:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001qgisbAAA
Lat Location
(32.79870211159436000,-96.75444788846491000)
23-00444724
Service Request Number: 23-00444724 • Address: 2751 CLARENCE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00444724
Address
2751 CLARENCE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-09-25T12:20:11.000
Update Date
2023-10-24T14:45:26.000
Closed Date
2023-10-24T14:45:25.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000006M4leAAC
Lat Location
(32.77231079000938000,-96.77270806733267000)
24-00521584
Service Request Number: 24-00521584 • Address: 7819 LA COSA DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
24-00521584
Address
7819 LA COSA DR, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2024-10-29T09:44:29.000
Status
Closed (Duplicate)
Created Date
2024-10-28T09:44:29.000
Update Date
2024-10-28T09:44:35.000
Closed Date
2024-10-28T09:44:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000G3mWkAAJ
Lat Location
(32.95969532516779000,-96.77296947294477000)
24-00572397
Service Request Number: 24-00572397 • Address: 2322 SAN PAULA AVE, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
24-00572397
Address
2322 SAN PAULA AVE, DALLAS, TX, 75228
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-12-04T00:59:00.000
Status
Closed
Created Date
2024-11-30T22:20:16.000
Update Date
2024-12-01T16:15:23.000
Closed Date
2024-12-01T16:15:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000L59PzAAJ
Lat Location
(32.83237416933958000,-96.67628890256377000)
24-00135470
Service Request Number: 24-00135470 • Address: 9304 PENINSULA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
24-00135470
Address
9304 PENINSULA DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-04-03T18:59:00.000
Status
Closed
Created Date
2024-03-25T14:43:00.000
Update Date
2024-03-29T08:00:39.000
Closed Date
2024-03-29T08:00:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007Xj1JAAS
Lat Location
(32.83965532725156000,-96.71072562422170000)
20-01106698
Service Request Number: 20-01106698 • Address: 2305 FENESTRA DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01106698
Address
2305 FENESTRA DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-11-09T20:06:03.000
Update Date
2023-06-09T03:23:41.000
Closed Date
2020-12-09T13:28:15.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000blT9aAAE
Lat Location
(32.81053086416103000,-96.70006085033809000)
26-00123532
Service Request Number: 26-00123532 • Address: 835 S VAN BUREN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00123532
Address
835 S VAN BUREN AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-27T23:59:00.000
Status
Closed
Created Date
2026-03-26T10:23:41.000
Update Date
2026-03-26T12:33:05.000
Closed Date
2026-03-26T12:32:44.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001eAYX8AAO
Lat Location
(32.73781318440285000,-96.83507478485332000)
26-00003448
Service Request Number: 26-00003448 • Address: BONNIE VIEW RD & E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00003448
Address
BONNIE VIEW RD & E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-01-08T00:59:00.000
Status
Closed
Created Date
2026-01-04T18:23:56.000
Update Date
2026-01-04T19:32:08.000
Closed Date
2026-01-04T19:32:08.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001NGB6bAAH
Lat Location
(32.71652883673357000,-96.77695848075854000)
26-00351486
Service Request Number: 26-00351486 • Address: 1240 KIRNWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00351486
Address
1240 KIRNWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-08-09T23:59:00.000
Status
Closed
Created Date
2026-08-08T18:36:37.000
Update Date
2026-08-08T22:14:31.000
Closed Date
2026-08-08T22:14:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000028M2juAAC
Lat Location
(32.65434792551391000,-96.84207012471393000)
26-00355198
Service Request Number: 26-00355198 • Address: 3636 W RED BIRD LN, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
26-00355198
Address
3636 W RED BIRD LN, DALLAS, TX, 75237
City Council District
3
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-12T23:59:00.000
Status
Closed
Created Date
2026-08-11T13:22:37.000
Update Date
2026-08-12T11:07:40.000
Closed Date
2026-08-12T11:07:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000028vuB9AAI
Lat Location
(32.67595562142955000,-96.87881324047096000)
26-00070484
Service Request Number: 26-00070484 • Address: 3719 ROCKDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00070484
Address
3719 ROCKDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-02-26T00:59:00.000
Status
Closed
Created Date
2026-02-22T08:27:48.000
Update Date
2026-03-09T08:12:41.000
Closed Date
2026-03-09T08:12:40.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001XZg8zAAD
Lat Location
(32.87683305908482000,-96.85536116349246000)
22-00545508
Service Request Number: 22-00545508 • Address: 9623 MILL HOLLOW DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00545508
Address
9623 MILL HOLLOW DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-22T00:59:00.000
Status
Closed
Created Date
2022-12-16T17:10:50.000
Update Date
2023-06-08T02:02:31.000
Closed Date
2022-12-19T11:26:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004UEATAA4
Lat Location
(32.90661481382202400,-96.73861584796879000)
26-00090823
Service Request Number: 26-00090823 • Address: 4228 SEXTON LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00090823
Address
4228 SEXTON LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed
Created Date
2026-03-06T12:04:56.000
Update Date
2026-03-09T17:17:43.000
Closed Date
2026-03-09T16:44:27.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aAozBAAS
Lat Location
(32.88670686551190400,-96.83780507313897000)
26-00238675
Service Request Number: 26-00238675 • Address: CEDAR CREST BLVD & MORRELL AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00238675
Address
CEDAR CREST BLVD & MORRELL AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-06-08T23:59:00.000
Status
Closed
Created Date
2026-06-02T17:12:38.000
Update Date
2026-06-03T09:10:08.000
Closed Date
2026-06-03T09:10:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001somBaAAI
Lat Location
(32.74242536945508400,-96.78822237002741000)
25-00043145
Service Request Number: 25-00043145 • Address: 8320 MADDOX AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00043145
Address
8320 MADDOX AVE, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-02-06T00:59:00.000
Status
Closed
Created Date
2025-01-31T10:19:08.000
Update Date
2025-02-01T08:06:34.000
Closed Date
2025-02-01T08:06:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000SXw6kAAD
Lat Location
(32.73309204487707500,-96.67817361720539000)
26-00152338
Service Request Number: 26-00152338 • Address: 1604 HEMPHILL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00152338
Address
1604 HEMPHILL DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed
Created Date
2026-04-13T07:22:31.000
Update Date
2026-04-14T17:42:02.000
Closed Date
2026-04-14T17:42:01.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hZI5eAAG
Lat Location
(32.71317524614097000,-96.79643168714266000)
22-00275381
Service Request Number: 22-00275381 • Address: 3505 LARK MEADOW WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
22-00275381
Address
3505 LARK MEADOW WAY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-29T15:39:53.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-07-09T09:09:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002jpYPAAY
Lat Location
(32.99191913639144500,-96.85942681700648000)
26-00110853
Service Request Number: 26-00110853 • Address: 3229 GRAFTON AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00110853
Address
3229 GRAFTON AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-18T16:13:49.000
Update Date
2026-03-19T14:45:04.000
Closed Date
2026-03-19T14:45:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001cbfVeAAI
Lat Location
(32.73085348496583400,-96.87326061203419000)
26-00093932
Service Request Number: 26-00093932 • Address: 2632 LANECREST DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00093932
Address
2632 LANECREST DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T09:26:58.000
Update Date
2026-03-09T15:16:51.000
Closed Date
2026-03-09T15:16:50.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aXIDqAAO
Lat Location
(32.81243085229020000,-96.69639256445214000)
22-00185553
Service Request Number: 22-00185553 • Address: 4413 WORTH ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
22-00185553
Address
4413 WORTH ST, DALLAS, TX, 75246
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-05-09T23:59:00.000
Status
Closed
Created Date
2022-05-08T20:19:59.000
Update Date
2023-06-08T22:59:22.000
Closed Date
2022-05-08T20:25:58.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z00000268jWAAQ
Lat Location
(32.79444205437846000,-96.77227880932939000)
26-00153993
Service Request Number: 26-00153993 • Address: GARDNER RD & W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00153993
Address
GARDNER RD & W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-13T18:11:45.000
Update Date
2026-04-13T18:47:39.000
Closed Date
2026-04-13T18:47:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001ho4yPAAQ
Lat Location
(32.86512174578506000,-96.90199954362738000)
26-00210003
Service Request Number: 26-00210003 • Address: 13100 BURNING LOG LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00210003
Address
13100 BURNING LOG LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-15T18:02:11.000
Update Date
2026-05-15T19:14:21.000
Closed Date
2026-05-15T19:14:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001pJsDMAA0
Lat Location
(32.91842703933373600,-96.73231952951392000)
22-00529440
Service Request Number: 22-00529440 • Address: 3702 DUTTON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
22-00529440
Address
3702 DUTTON DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-08T13:03:00.000
Update Date
2023-06-08T02:13:31.000
Closed Date
2022-12-28T12:27:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000004O1o0AAC
Lat Location
(32.72542594395033000,-96.88062308452052000)
26-00408567
Service Request Number: 26-00408567 • Address: 4815 HAAS DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00408567
Address
4815 HAAS DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-14T14:17:58.000
Update Date
2026-09-14T14:29:20.000
Closed Date
2026-09-14T14:29:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00002HEEErAAP
Lat Location
(32.70111360927053600,-96.76626517718745000)
26-00152430
Service Request Number: 26-00152430 • Address: S POLK ST & REYNOLDSTON LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
26-00152430
Address
S POLK ST & REYNOLDSTON LN, DALLAS, TX, 75232
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-13T08:29:53.000
Update Date
2026-04-14T08:02:51.000
Closed Date
2026-04-14T08:02:37.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hb3nFAAQ
Lat Location
(32.67675386647419000,-96.84010643238085000)
25-00105484
Service Request Number: 25-00105484 • Address: 433 SUNSET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00105484
Address
433 SUNSET AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-03-10T16:46:45.000
Update Date
2025-03-28T08:51:31.000
Closed Date
2025-03-28T08:51:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Y3yiSAAR
Lat Location
(32.74430157330086000,-96.82883073672147000)
20-01168828
Service Request Number: 20-01168828 • Address: 1122 RIDGEWOOD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01168828
Address
1122 RIDGEWOOD DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-12-09T00:59:00.000
Status
Closed
Created Date
2020-12-01T17:51:34.000
Update Date
2023-06-09T03:16:05.000
Closed Date
2020-12-07T11:12:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000caVJQAA2
Lat Location
(32.73112007814156000,-96.70184670723914000)
26-00094005
Service Request Number: 26-00094005 • Address: 4410 CARDINAL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00094005
Address
4410 CARDINAL DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T09:56:10.000
Update Date
2026-03-09T12:05:55.000
Closed Date
2026-03-09T12:05:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aYJNyAAO
Lat Location
(32.70123678907122000,-96.78046516395108000)
25-00074238
Service Request Number: 25-00074238 • Address: 5710 VANDERBILT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
25-00074238
Address
5710 VANDERBILT AVE, DALLAS, TX, 75206
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-02-25T00:59:00.000
Status
Closed
Created Date
2025-02-20T14:50:05.000
Update Date
2025-02-21T11:46:15.000
Closed Date
2025-02-21T11:46:15.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000VQ1MnAAL
Lat Location
(32.82477130247227000,-96.76992109520644000)
21-00042962
Service Request Number: 21-00042962 • Address: 2647 ANDREA LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00042962
Address
2647 ANDREA LN, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-01-18T00:59:00.000
Status
Closed
Created Date
2021-01-14T18:22:19.000
Update Date
2023-06-09T03:02:44.000
Closed Date
2021-01-14T18:48:03.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000egWjgAAE
Lat Location
(32.82776886122192000,-96.66941509030003000)
26-00407639
Service Request Number: 26-00407639 • Address: 1045 S BUCKNER BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00407639
Address
1045 S BUCKNER BLVD, DALLAS, TX, 75217
City Council District
5
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-15T23:59:00.000
Status
Closed
Created Date
2026-09-14T08:55:55.000
Update Date
2026-09-14T09:15:18.000
Closed Date
2026-09-14T09:15:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002H8qY5AAJ
Lat Location
(32.73002403331509000,-96.68316427918722000)
26-00093688
Service Request Number: 26-00093688 • Address: 6612 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00093688
Address
6612 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T04:38:24.000
Update Date
2026-03-09T13:48:44.000
Closed Date
2026-03-09T13:48:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aUxjmAAC
Lat Location
(32.77470429805769000,-96.70558454400688000)
20-01106710
Service Request Number: 20-01106710 • Address: 2539 E PENTAGON PKWY, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01106710
Address
2539 E PENTAGON PKWY, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-11-09T20:13:56.000
Update Date
2023-06-09T03:23:41.000
Closed Date
2020-11-30T10:34:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000blTBRAA2
Lat Location
(32.68449195205121000,-96.77615317343292000)
21-00950142
Service Request Number: 21-00950142 • Address: 1631 MCADAMS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00950142
Address
1631 MCADAMS AVE, DALLAS, TX, 75224
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2021-11-23T00:59:00.000
Status
Closed
Created Date
2021-11-15T21:52:41.000
Update Date
2023-06-08T23:49:17.000
Closed Date
2021-11-17T13:25:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000tQrrtAAC
Lat Location
(32.71680765286714000,-96.84684671231638000)
21-00120621
Service Request Number: 21-00120621 • Address: 3608 GOLDEN HILLS DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00120621
Address
3608 GOLDEN HILLS DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-02-12T00:59:00.000
Status
Closed
Created Date
2021-02-08T16:07:37.000
Update Date
2023-06-09T02:22:43.000
Closed Date
2021-02-10T17:44:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000gNjA1AAK
Lat Location
(32.68095148821531400,-96.76561568042197000)
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