Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
22-00275260
Service Request Number: 22-00275260 • Address: 16105 LONGVISTA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
22-00275260
Address
16105 LONGVISTA DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-29T15:05:52.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-07-02T17:03:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002jnYcAAI
Lat Location
(32.97081094164745000,-96.78356126900519000)
26-00086693
Service Request Number: 26-00086693 • Address: 10303 SYLVIA DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
26-00086693
Address
10303 SYLVIA DR, DALLAS, TX, 75228
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-04T11:42:48.000
Update Date
2026-03-09T12:46:43.000
Closed Date
2026-03-09T12:46:42.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZeBD0AAN
Lat Location
(32.83469834044396400,-96.68629734421569000)
24-00242791
Service Request Number: 24-00242791 • Address: 3610 WALDORF DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
24-00242791
Address
3610 WALDORF DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-05-23T13:19:37.000
Update Date
2024-05-24T11:57:12.000
Closed Date
2024-05-24T11:57:11.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007vcEDAAY
Lat Location
(32.89703448993631000,-96.85894656098066000)
24-00419589
Service Request Number: 24-00419589 • Address: 530 CENTRE ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00419589
Address
530 CENTRE ST, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-08-29T23:59:00.000
Status
Closed
Created Date
2024-08-28T19:05:14.000
Update Date
2024-09-02T09:38:20.000
Closed Date
2024-09-02T09:38:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000006S9L3AAK
Lat Location
(32.74215020788387400,-96.83080355848960000)
22-00292195
Service Request Number: 22-00292195 • Address: 7038 CASA LOMA AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
22-00292195
Address
7038 CASA LOMA AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-11T12:24:30.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-20T18:14:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002qdL6AAI
Lat Location
(32.81247715885910000,-96.73713759681520000)
21-00992232
Service Request Number: 21-00992232 • Address: 4732 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
21-00992232
Address
4732 S DENLEY DR, DALLAS, TX, 75216
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-12-24T00:59:00.000
Status
Closed
Created Date
2021-12-20T10:07:06.000
Update Date
2023-06-08T23:57:20.000
Closed Date
2021-12-22T17:47:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000uGZigAAG
Lat Location
(32.69114017283903500,-96.79298874603327000)
23-00375319
Service Request Number: 23-00375319 • Address: 1817 N EDGEFIELD AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
23-00375319
Address
1817 N EDGEFIELD AVE, DALLAS, TX, 75208
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-08-16T23:59:00.000
Status
Closed
Created Date
2023-08-13T16:58:57.000
Update Date
2023-08-13T23:27:48.000
Closed Date
2023-08-13T23:27:48.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z0000066C7kAAE
Lat Location
(32.76859324554532500,-96.84206827846425000)
26-00127439
Service Request Number: 26-00127439 • Address: ALOCASIA DR & COIT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00127439
Address
ALOCASIA DR & COIT RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-01T23:59:00.000
Status
Closed
Created Date
2026-03-28T11:07:40.000
Update Date
2026-03-30T10:47:15.000
Closed Date
2026-03-30T10:47:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001ebr5qAAA
Lat Location
(32.98444344441455000,-96.76811119278172000)
26-00089224
Service Request Number: 26-00089224 • Address: 4224 1ST AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00089224
Address
4224 1ST AVE, DALLAS, TX, 75210
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-05T14:08:12.000
Update Date
2026-03-09T06:36:46.000
Closed Date
2026-03-09T06:36:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZxlW5AAJ
Lat Location
(32.76629757893602600,-96.74896357883007000)
23-00392862
Service Request Number: 23-00392862 • Address: 3624 AMBER HILLS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
23-00392862
Address
3624 AMBER HILLS DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-23T12:25:28.000
Update Date
2023-12-21T09:26:17.000
Closed Date
2023-12-21T09:26:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000069sZaAAI
Lat Location
(32.99267345834125000,-96.85260811326593000)
22-00013725
Service Request Number: 22-00013725 • Address: 3822 ROSS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
22-00013725
Address
3822 ROSS AVE, DALLAS, TX, 75204
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-01-14T00:59:00.000
Status
Closed
Created Date
2022-01-11T16:32:44.000
Update Date
2023-06-08T23:28:43.000
Closed Date
2022-01-12T13:55:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000vKv5iAAC
Lat Location
(32.79801917132144000,-96.78578094037070000)
24-00058143
Service Request Number: 24-00058143 • Address: 756 N ST AUGUSTINE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00058143
Address
756 N ST AUGUSTINE DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-02-06T16:10:22.000
Update Date
2024-02-28T10:12:49.000
Closed Date
2024-02-28T10:12:48.000
Priority
Standard
Method Received Description
311-App
Unique Key
5008z000007D48eAAC
Lat Location
(32.72447428213079000,-96.65682113209074000)
26-00150681
Service Request Number: 26-00150681 • Address: 2603 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00150681
Address
2603 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-11T10:10:49.000
Update Date
2026-04-14T15:49:26.000
Closed Date
2026-04-14T15:49:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hPFSPAA4
Lat Location
(32.70603516766792000,-96.78377237252000000)
26-00110907
Service Request Number: 26-00110907 • Address: 2500 EMMETT ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00110907
Address
2500 EMMETT ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-20T23:59:00.000
Status
Closed
Created Date
2026-03-18T16:36:03.000
Update Date
2026-03-19T18:06:04.000
Closed Date
2026-03-19T18:06:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001cbylCAAQ
Lat Location
(32.73288426264116400,-96.85921553459447000)
21-00518884
Service Request Number: 21-00518884 • Address: 8935 GROVELAND DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00518884
Address
8935 GROVELAND DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Mosquito - Do Not Spray - CCS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-06-15T11:33:55.000
Status
Closed
Created Date
2021-06-08T11:33:55.000
Update Date
2023-06-09T00:59:22.000
Closed Date
2021-06-10T17:09:24.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Email
Unique Key
500t000000myBALAA2
Lat Location
(32.81930113479587000,-96.70250324566861000)
26-00093980
Service Request Number: 26-00093980 • Address: 3118 GARRISON ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00093980
Address
3118 GARRISON ST, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T09:45:51.000
Update Date
2026-03-09T10:41:20.000
Closed Date
2026-03-09T10:41:12.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001aWKeJAAW
Lat Location
(32.71268509563241600,-96.79258566201560000)
21-00503908
Service Request Number: 21-00503908 • Address: 3230 SAN PAULA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00503908
Address
3230 SAN PAULA AVE, DALLAS, TX, 75228
City Council District
9
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-06-03T15:42:58.000
Update Date
2023-06-09T00:53:41.000
Closed Date
2021-06-04T09:34:46.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000mj6sfAAA
Lat Location
(32.83204034970091000,-96.66169501329000000)
22-00093066
Service Request Number: 22-00093066 • Address: 10820 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00093066
Address
10820 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Smoking Violation - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2022-04-22T23:59:00.000
Status
Closed
Created Date
2022-03-11T14:52:10.000
Update Date
2023-06-08T23:31:59.000
Closed Date
2022-05-20T10:25:14.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000001XB3VAAW
Lat Location
(32.84276943049961000,-96.66398317858780000)
26-00152972
Service Request Number: 26-00152972 • Address: 2892 ROCHESTER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00152972
Address
2892 ROCHESTER ST, DALLAS, TX, 75215
City Council District
7
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-14T23:59:00.000
Status
Closed
Created Date
2026-04-13T11:46:07.000
Update Date
2026-04-14T11:34:30.000
Closed Date
2026-04-14T11:34:17.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hekpJAAQ
Lat Location
(32.74008301674522000,-96.74966185349038000)
25-00366102
Service Request Number: 25-00366102 • Address: 402 BOBBIE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
25-00366102
Address
402 BOBBIE ST, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-08-06T23:59:00.000
Status
Closed
Created Date
2025-07-30T08:10:22.000
Update Date
2025-08-04T17:19:56.000
Closed Date
2025-08-04T17:19:55.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000tZtBjAAK
Lat Location
(32.75108459863808000,-96.80064675362436000)
22-00523207
Service Request Number: 22-00523207 • Address: 1308 S PACIFIC AVE, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
22-00523207
Address
1308 S PACIFIC AVE, DALLAS, TX, 75223
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-05T13:48:54.000
Update Date
2023-06-08T02:05:45.000
Closed Date
2023-02-08T18:09:25.000
Outcome
Investigation Complete
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000004LLmJAAW
Lat Location
(32.78183356607532000,-96.75648342458580000)
23-00514348
Service Request Number: 23-00514348 • Address: 4049 DAVILA DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
23-00514348
Address
4049 DAVILA DR, DALLAS, TX, 75220
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-11-08T12:15:00.000
Update Date
2023-11-21T12:18:41.000
Closed Date
2023-11-21T12:18:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006d0jzAAA
Lat Location
(32.86806553204493000,-96.84373054105683000)
26-00322665
Service Request Number: 26-00322665 • Address: 11232 INWOOD RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00322665
Address
11232 INWOOD RD, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-07-27T23:59:00.000
Status
Closed
Created Date
2026-07-22T13:22:07.000
Update Date
2026-07-24T14:07:33.000
Closed Date
2026-07-24T14:07:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000024MIxRAAW
Lat Location
(32.90124164607268400,-96.81825712433154000)
22-00523220
Service Request Number: 22-00523220 • Address: 2430 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
22-00523220
Address
2430 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-05T13:54:31.000
Update Date
2023-06-08T02:05:45.000
Closed Date
2022-12-06T11:38:58.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000004LMCOAA4
Lat Location
(32.67749087502477000,-96.62068910105404000)
26-00093739
Service Request Number: 26-00093739 • Address: 7710 EL SANTO LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
26-00093739
Address
7710 EL SANTO LN, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T07:41:03.000
Update Date
2026-03-09T13:21:17.000
Closed Date
2026-03-09T12:34:56.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aW0inAAC
Lat Location
(32.96127898935831000,-96.77495200452770000)
26-00089414
Service Request Number: 26-00089414 • Address: 3203 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00089414
Address
3203 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-05T15:14:00.000
Update Date
2026-03-09T13:10:26.000
Closed Date
2026-03-09T13:10:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZzCQzAAN
Lat Location
(32.71274450584904000,-96.76991305719011000)
24-00501340
Service Request Number: 24-00501340 • Address: 7939 SILVERDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
24-00501340
Address
7939 SILVERDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2024-10-17T23:59:00.000
Status
Closed
Created Date
2024-10-16T07:04:38.000
Update Date
2024-10-16T07:04:44.000
Closed Date
2024-10-16T07:04:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000E2r8EAAR
Lat Location
(32.65120602079628000,-96.83475581661325000)
26-00144753
Service Request Number: 26-00144753 • Address: 6515 KENWOOD AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00144753
Address
6515 KENWOOD AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Visibility Obstruction - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed (Duplicate)
Created Date
2026-04-08T10:16:10.000
Update Date
2026-04-14T13:43:04.000
Closed Date
2026-04-14T13:42:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001gjjJdAAI
Lat Location
(32.83270538107422000,-96.74957963398090000)
25-00161263
Service Request Number: 25-00161263 • Address: 3164 MORGAN DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00161263
Address
3164 MORGAN DR, DALLAS, TX, 75241
City Council District
8
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-04-24T23:59:00.000
Status
Closed
Created Date
2025-04-10T15:14:18.000
Update Date
2026-05-15T13:38:21.000
Closed Date
2026-05-15T13:38:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000cYPFsAAO
Lat Location
(32.65549605856945400,-96.77010384795763000)
25-00496781
Service Request Number: 25-00496781 • Address: ELM ST & JULY ALY, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
25-00496781
Address
ELM ST & JULY ALY, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Objects Dropped in Inlet - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-10-15T23:59:00.000
Status
Closed
Created Date
2025-10-14T01:10:01.000
Update Date
2025-10-14T02:02:51.000
Closed Date
2025-10-14T02:02:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001634G1AAI
Lat Location
(32.78444943738809000,-96.78476469392882000)
24-00286940
Service Request Number: 24-00286940 • Address: 5206 BOTHAM JEAN BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00286940
Address
5206 BOTHAM JEAN BLVD, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-06-13T14:49:11.000
Update Date
2024-06-14T12:20:57.000
Closed Date
2024-06-14T12:20:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000084LuaAAE
Lat Location
(32.74475517388869000,-96.76032712877466000)
25-00441923
Service Request Number: 25-00441923 • Address: 12727 HILLCREST RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
25-00441923
Address
12727 HILLCREST RD, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-09-11T15:57:35.000
Update Date
2025-09-12T11:33:12.000
Closed Date
2025-09-12T11:33:11.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000010mxYNAAY
Lat Location
(32.92182360315082000,-96.78651196046052000)
23-00548281
Service Request Number: 23-00548281 • Address: 3333 EDGEWOOD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00548281
Address
3333 EDGEWOOD ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-12-05T00:59:00.000
Status
Closed
Created Date
2023-12-03T15:25:37.000
Update Date
2023-12-04T11:15:42.000
Closed Date
2023-12-04T11:15:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006mYCiAAM
Lat Location
(32.76277180865556000,-96.77048842505661000)
26-00425949
Service Request Number: 26-00425949 • Address: 2422 FRANK HENDERSON JR DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00425949
Address
2422 FRANK HENDERSON JR DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-09-26T23:59:00.000
Status
Closed
Created Date
2026-09-24T21:55:12.000
Update Date
2026-10-02T12:40:27.000
Closed Date
2026-09-30T12:33:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00002JyhUMAAZ
Lat Location
(32.70171546325380500,-96.78357595678077000)
25-00402108
Service Request Number: 25-00402108 • Address: 2227 MADERA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
25-00402108
Address
2227 MADERA ST, DALLAS, TX, 75206
City Council District
14
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-04T23:59:00.000
Status
Closed
Created Date
2025-08-20T09:05:46.000
Update Date
2026-05-15T13:25:05.000
Closed Date
2026-05-15T13:25:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000x5D4JAAU
Lat Location
(32.81468348910378000,-96.77690220831275000)
24-00492144
Service Request Number: 24-00492144 • Address: 4223 TEXAS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
24-00492144
Address
4223 TEXAS DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-10-11T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:23:48.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-10-10T10:18:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000CxK2DAAV
Lat Location
(32.72352570196162000,-96.88868710163077000)
23-00061417
Service Request Number: 23-00061417 • Address: 7811 LEIGH ANN DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
23-00061417
Address
7811 LEIGH ANN DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-02-09T09:47:58.000
Update Date
2023-06-07T01:48:02.000
Closed Date
2023-02-09T10:58:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000057du0AAA
Lat Location
(32.65242378030655600,-96.82847922607664000)
20-01106716
Service Request Number: 20-01106716 • Address: 8615 SIKORSKI LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01106716
Address
8615 SIKORSKI LN, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-11-09T20:15:56.000
Update Date
2023-06-09T03:23:41.000
Closed Date
2020-12-03T08:41:32.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000blTCjAAM
Lat Location
(32.80655535284033000,-96.69333395486893000)
22-00178480
Service Request Number: 22-00178480 • Address: 443 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00178480
Address
443 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-04-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-04-11T16:12:12.000
Update Date
2023-06-08T22:44:28.000
Closed Date
2022-05-04T10:48:35.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000023yfsAAA
Lat Location
(32.74960493956290000,-96.82983897258157000)
26-00436754
Service Request Number: 26-00436754 • Address: 6069 BELT LINE RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
26-00436754
Address
6069 BELT LINE RD, DALLAS, TX, 75254
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-10-02T12:32:56.000
Update Date
2026-10-02T15:37:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002LtA1fAAF
Lat Location
(32.95255485394483000,-96.80089342386690000)
26-00085674
Service Request Number: 26-00085674 • Address: 5813 LA VISTA CT, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00085674
Address
5813 LA VISTA CT, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-03T17:05:50.000
Update Date
2026-03-09T16:50:25.000
Closed Date
2026-03-09T16:50:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZVIteAAH
Lat Location
(32.81314109145352000,-96.76753476568700000)
22-00553111
Service Request Number: 22-00553111 • Address: 1423 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00553111
Address
1423 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-28T00:59:00.000
Status
Closed
Created Date
2022-12-21T18:37:43.000
Update Date
2023-06-08T02:11:06.000
Closed Date
2022-12-23T15:20:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004XUa4AAG
Lat Location
(32.73055858366543000,-96.80565490657760000)
22-00442894
Service Request Number: 22-00442894 • Address: 5810 EDINBURGH ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
22-00442894
Address
5810 EDINBURGH ST, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-10-19T23:59:00.000
Status
Closed
Created Date
2022-10-09T10:48:27.000
Update Date
2023-06-08T02:52:01.000
Closed Date
2022-10-17T14:44:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003nAQNAA2
Lat Location
(33.00124004347662000,-96.80840563931947000)
23-00284754
Service Request Number: 23-00284754 • Address: 2911 REAGAN ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
23-00284754
Address
2911 REAGAN ST, DALLAS, TX, 75219
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-06-29T23:59:00.000
Status
Closed
Created Date
2023-06-22T15:45:56.000
Update Date
2023-06-29T15:35:54.000
Closed Date
2023-06-29T15:35:54.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005nl0qAAA
Lat Location
(32.80930466673160600,-96.81179586899526000)
24-00041817
Service Request Number: 24-00041817 • Address: 4855 BALDWIN ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
24-00041817
Address
4855 BALDWIN ST, DALLAS, TX, 75210
City Council District
7
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-02-02T18:59:00.000
Status
Closed
Created Date
2024-01-28T18:04:15.000
Update Date
2024-02-05T09:27:12.000
Closed Date
2024-02-05T09:27:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z00000797OBAAY
Lat Location
(32.77857956128372000,-96.74143586688740000)
26-00062786
Service Request Number: 26-00062786 • Address: 2824 MORGAN DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00062786
Address
2824 MORGAN DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-17T14:16:35.000
Update Date
2026-03-09T12:05:28.000
Closed Date
2026-03-09T11:56:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001WY9M8AAL
Lat Location
(32.65260592980793000,-96.77594318622694000)
26-00293343
Service Request Number: 26-00293343 • Address: 8629 BEARDEN LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00293343
Address
8629 BEARDEN LN, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2026-07-06T23:59:00.000
Status
Closed
Created Date
2026-07-04T10:05:05.000
Update Date
2026-07-04T10:05:15.000
Closed Date
2026-07-04T10:05:05.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000020J76PAAS
Lat Location
(32.76046657749184000,-96.67410301087960000)
20-01191533
Service Request Number: 20-01191533 • Address: 6122 TEAGUE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01191533
Address
6122 TEAGUE DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-12-09T16:37:11.000
Update Date
2023-06-09T03:18:07.000
Closed Date
2020-12-14T17:53:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000bNPQ4AAO
Lat Location
(32.67152606836385000,-96.77971068143323000)
25-00254727
Service Request Number: 25-00254727 • Address: 11027 GENETTA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
25-00254727
Address
11027 GENETTA DR, DALLAS, TX, 75228
City Council District
9
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-06-13T18:59:00.000
Status
Closed
Created Date
2025-05-30T15:12:30.000
Update Date
2026-05-15T13:34:23.000
Closed Date
2026-05-15T13:34:03.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000jp4AvAAI
Lat Location
(32.84401308486702000,-96.65731779913679000)
24-00554470
Service Request Number: 24-00554470 • Address: 2201 S VERNON AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
24-00554470
Address
2201 S VERNON AVE, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-17T13:29:05.000
Update Date
2024-11-18T10:40:52.000
Closed Date
2024-11-18T10:40:51.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000JG05zAAD
Lat Location
(32.72451995924155500,-96.83701148320800000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface