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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
24-00024277
Service Request Number: 24-00024277 • Address: 4035 DAVILA DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
24-00024277
Address
4035 DAVILA DR, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-01-25T00:59:00.000
Status
Closed
Created Date
2024-01-17T17:24:07.000
Update Date
2024-01-19T16:48:38.000
Closed Date
2024-01-19T16:48:37.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000074hoOAAQ
Lat Location
(32.86806544535876000,-96.84408217162553000)
25-00129063
Service Request Number: 25-00129063 • Address: 1947 BAYSIDE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00129063
Address
1947 BAYSIDE ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-03-31T23:59:00.000
Status
Closed
Created Date
2025-03-24T13:40:36.000
Update Date
2025-03-31T16:27:31.000
Closed Date
2025-03-31T16:27:31.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000a2QjFAAU
Lat Location
(32.78882974636490000,-96.85215270696112000)
25-00128570
Service Request Number: 25-00128570 • Address: 2900 KINGS RD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
25-00128570
Address
2900 KINGS RD, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken/Missing - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-03-25T23:59:00.000
Status
Closed
Created Date
2025-03-24T11:14:57.000
Update Date
2025-03-24T16:00:42.000
Closed Date
2025-03-24T16:00:41.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000ZzlKRAAZ
Lat Location
(32.81688366109827400,-96.82150990496713000)
24-00419589
Service Request Number: 24-00419589 • Address: 530 CENTRE ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00419589
Address
530 CENTRE ST, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-08-29T23:59:00.000
Status
Closed
Created Date
2024-08-28T19:05:14.000
Update Date
2024-09-02T09:38:20.000
Closed Date
2024-09-02T09:38:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000006S9L3AAK
Lat Location
(32.74215020788387400,-96.83080355848960000)
23-00502731
Service Request Number: 23-00502731 • Address: 8008 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
23-00502731
Address
8008 MILITARY PKWY, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-11-04T23:59:00.000
Status
Closed
Created Date
2023-11-01T09:26:52.000
Update Date
2023-11-01T09:42:30.000
Closed Date
2023-11-01T09:42:29.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000006a8qqAAA
Lat Location
(32.76958943034575400,-96.68429531793397000)
23-00450907
Service Request Number: 23-00450907 • Address: 9425 HERMOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
23-00450907
Address
9425 HERMOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-10-03T23:59:00.000
Status
Closed
Created Date
2023-09-28T13:19:37.000
Update Date
2023-10-02T17:53:58.000
Closed Date
2023-10-02T17:53:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006NRHmAAO
Lat Location
(32.82781360351064000,-96.69900974152814000)
23-00392846
Service Request Number: 23-00392846 • Address: 5435 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
23-00392846
Address
5435 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-08-24T23:59:00.000
Status
Closed
Created Date
2023-08-23T12:17:13.000
Update Date
2023-08-23T17:39:21.000
Closed Date
2023-08-23T17:39:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z0000069u47AAA
Lat Location
(32.80501039747064000,-96.76371139020120000)
26-00080546
Service Request Number: 26-00080546 • Address: 3130 MCDERMOTT AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00080546
Address
3130 MCDERMOTT AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-27T23:40:23.000
Update Date
2026-03-09T14:16:18.000
Closed Date
2026-03-09T14:16:18.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YqTptAAF
Lat Location
(32.76636257715233000,-96.75688420235888000)
26-00211391
Service Request Number: 26-00211391 • Address: 1430 HOLCOMB RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00211391
Address
1430 HOLCOMB RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-17T09:24:28.000
Update Date
2026-05-17T10:33:05.000
Closed Date
2026-05-17T10:33:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001pT8h8AAC
Lat Location
(32.73668384043054000,-96.67412064513762000)
24-00180537
Service Request Number: 24-00180537 • Address: 4143 ODESSA ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00180537
Address
4143 ODESSA ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-04-19T10:26:47.000
Update Date
2024-04-27T16:06:53.000
Closed Date
2024-04-27T16:06:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000007i10hAAA
Lat Location
(32.79251292494122000,-96.90195676901390000)
26-00354094
Service Request Number: 26-00354094 • Address: 3627 MATADOR DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00354094
Address
3627 MATADOR DR, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-08-13T23:59:00.000
Status
Closed
Created Date
2026-08-10T18:25:57.000
Update Date
2026-08-11T17:05:03.000
Closed Date
2026-08-11T17:05:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000028khVlAAI
Lat Location
(32.87556792816438600,-96.85771950773614000)
26-00345224
Service Request Number: 26-00345224 • Address: 2300 SCOTT ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00345224
Address
2300 SCOTT ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-08-07T23:59:00.000
Status
Closed
Created Date
2026-08-05T07:28:29.000
Update Date
2026-08-08T09:27:46.000
Closed Date
2026-08-08T09:27:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000027SiKPAA0
Lat Location
(32.74108951481377000,-96.75669675733258000)
26-00095430
Service Request Number: 26-00095430 • Address: 2808 N ST AUGUSTINE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00095430
Address
2808 N ST AUGUSTINE DR, DALLAS, TX, 75227
City Council District
7
Department
Dallas Water Utilities
Service Request Type
Chemical Spill Urgent - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-14T23:59:00.000
Status
Closed
Created Date
2026-03-09T19:47:55.000
Update Date
2026-03-09T21:32:23.000
Closed Date
2026-03-09T21:32:23.000
Outcome
Investigation Complete
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aj1lvAAA
Lat Location
(32.75960519105896000,-96.65670071139073000)
22-00072547
Service Request Number: 22-00072547 • Address: 7429 WHISPERING PINES DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
22-00072547
Address
7429 WHISPERING PINES DR, DALLAS, TX, 75248
City Council District
12
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-03-12T00:59:00.000
Status
Closed
Created Date
2022-02-26T08:55:00.000
Update Date
2023-06-08T23:36:22.000
Closed Date
2022-02-28T10:04:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001S8njAAC
Lat Location
(32.96801757643641000,-96.77965550212741000)
26-00094385
Service Request Number: 26-00094385 • Address: 1611 GARDEN DR, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00094385
Address
1611 GARDEN DR, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T11:49:05.000
Update Date
2026-03-09T11:58:07.000
Closed Date
2026-03-09T11:58:06.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aaN0sAAE
Lat Location
(32.74668049525208600,-96.76248474377253000)
22-00305110
Service Request Number: 22-00305110 • Address: 3567 FLAXLEY DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
22-00305110
Address
3567 FLAXLEY DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-19T10:14:40.000
Update Date
2023-06-08T03:16:02.000
Closed Date
2022-07-31T13:58:18.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000002w760AAA
Lat Location
(32.88705649170819400,-96.85994820755897000)
24-00063164
Service Request Number: 24-00063164 • Address: 9903 E NORTHWEST HWY, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
24-00063164
Address
9903 E NORTHWEST HWY, DALLAS, TX, 75238
City Council District
10
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2024-03-01T18:59:00.000
Status
Closed (Duplicate)
Created Date
2024-02-08T16:01:26.000
Update Date
2024-02-14T11:29:35.000
Closed Date
2024-02-14T11:29:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007E52uAAC
Lat Location
(32.86295808321665400,-96.71604070903420000)
23-00382961
Service Request Number: 23-00382961 • Address: 3902 PARK LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
23-00382961
Address
3902 PARK LN, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-08-24T23:59:00.000
Status
Closed
Created Date
2023-08-17T12:26:16.000
Update Date
2023-08-22T16:00:21.000
Closed Date
2023-08-22T16:00:20.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000067kNjAAI
Lat Location
(32.87517690101978500,-96.85020429042030000)
22-00523227
Service Request Number: 22-00523227 • Address: 5602 VAN WINKLE BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
22-00523227
Address
5602 VAN WINKLE BLVD, DALLAS, TX, 75235
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2022-12-06T13:58:54.000
Status
Closed
Created Date
2022-12-05T13:58:54.000
Update Date
2023-06-08T02:05:45.000
Closed Date
2022-12-05T13:58:54.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000004LMdRAAW
Lat Location
(32.81493383421578000,-96.85756756102354000)
25-00161263
Service Request Number: 25-00161263 • Address: 3164 MORGAN DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00161263
Address
3164 MORGAN DR, DALLAS, TX, 75241
City Council District
8
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-04-24T23:59:00.000
Status
Closed
Created Date
2025-04-10T15:14:18.000
Update Date
2026-05-15T13:38:21.000
Closed Date
2026-05-15T13:38:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000cYPFsAAO
Lat Location
(32.65549605856945400,-96.77010384795763000)
23-00336839
Service Request Number: 23-00336839 • Address: 4438 MAPLE AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
23-00336839
Address
4438 MAPLE AVE, DALLAS, TX, 75219
City Council District
2
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-07-28T23:59:00.000
Status
Closed
Created Date
2023-07-22T12:32:38.000
Update Date
2023-07-31T08:53:33.000
Closed Date
2023-07-31T08:53:32.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
5008z000005yGPyAAM
Lat Location
(32.81114486501154000,-96.82201919970463000)
24-00286940
Service Request Number: 24-00286940 • Address: 5206 BOTHAM JEAN BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00286940
Address
5206 BOTHAM JEAN BLVD, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-06-13T14:49:11.000
Update Date
2024-06-14T12:20:57.000
Closed Date
2024-06-14T12:20:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000084LuaAAE
Lat Location
(32.74475517388869000,-96.76032712877466000)
22-00556924
Service Request Number: 22-00556924 • Address: 4807 THUNDER RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
22-00556924
Address
4807 THUNDER RD, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-24T10:15:06.000
Update Date
2023-06-08T02:12:06.000
Closed Date
2022-12-28T14:23:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004Z53zAAC
Lat Location
(32.92515318340314000,-96.82682796022411000)
25-00402108
Service Request Number: 25-00402108 • Address: 2227 MADERA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
25-00402108
Address
2227 MADERA ST, DALLAS, TX, 75206
City Council District
14
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-04T23:59:00.000
Status
Closed
Created Date
2025-08-20T09:05:46.000
Update Date
2026-05-15T13:25:05.000
Closed Date
2026-05-15T13:25:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000x5D4JAAU
Lat Location
(32.81468348910378000,-96.77690220831275000)
22-00349265
Service Request Number: 22-00349265 • Address: 7022 ALLVIEW LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
22-00349265
Address
7022 ALLVIEW LN, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2022-08-17T23:59:00.000
Status
Closed
Created Date
2022-08-15T22:44:45.000
Update Date
2023-06-08T03:24:33.000
Closed Date
2022-08-17T14:07:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003GqYsAAK
Lat Location
(32.78334089342786000,-96.71387532691600000)
26-00087191
Service Request Number: 26-00087191 • Address: 2550 S BELT LINE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
26-00087191
Address
2550 S BELT LINE RD, DALLAS, TX, 75253
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T14:34:22.000
Update Date
2026-03-09T11:04:42.000
Closed Date
2026-03-09T11:04:17.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZiLbzAAF
Lat Location
(32.66646520794442000,-96.61314439995385000)
25-00328933
Service Request Number: 25-00328933 • Address: 2115 BERWICK AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
25-00328933
Address
2115 BERWICK AVE, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Litter Cans - SAN
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2025-07-18T18:59:00.000
Status
Closed
Created Date
2025-07-09T13:58:34.000
Update Date
2025-07-15T16:07:50.000
Closed Date
2025-07-15T16:07:35.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00000pjDYQAA2
Lat Location
(32.72967938143415000,-96.79785082020837000)
23-00397267
Service Request Number: 23-00397267 • Address: 6023 BURGUNDY RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
23-00397267
Address
6023 BURGUNDY RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2023-10-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2023-08-23T18:04:11.000
Update Date
2026-08-07T13:49:25.000
Closed Date
2023-08-25T15:57:38.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006AqiRAAS
Lat Location
(32.89737115038897000,-96.80303367688089000)
22-00523223
Service Request Number: 22-00523223 • Address: 2430 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
22-00523223
Address
2430 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-05T13:55:27.000
Update Date
2023-06-08T02:05:45.000
Closed Date
2022-12-06T11:35:47.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000004LML0AAO
Lat Location
(32.67749087502477000,-96.62068910105404000)
26-00093188
Service Request Number: 26-00093188 • Address: 5759 RUSSCREST DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00093188
Address
5759 RUSSCREST DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-08T13:24:47.000
Update Date
2026-03-09T13:31:18.000
Closed Date
2026-03-09T12:45:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aRf6gAAC
Lat Location
(32.78223222263804400,-96.70358181786311000)
26-00094438
Service Request Number: 26-00094438 • Address: 3629 DUTTON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00094438
Address
3629 DUTTON DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T12:10:57.000
Update Date
2026-03-09T16:10:31.000
Closed Date
2026-03-09T16:10:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001abEgIAAU
Lat Location
(32.72569701438523000,-96.87957918421635000)
24-00572397
Service Request Number: 24-00572397 • Address: 2322 SAN PAULA AVE, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
24-00572397
Address
2322 SAN PAULA AVE, DALLAS, TX, 75228
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-12-04T00:59:00.000
Status
Closed
Created Date
2024-11-30T22:20:16.000
Update Date
2024-12-01T16:15:23.000
Closed Date
2024-12-01T16:15:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000L59PzAAJ
Lat Location
(32.83237416933958000,-96.67628890256377000)
23-00379373
Service Request Number: 23-00379373 • Address: 2775 LOCUST AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00379373
Address
2775 LOCUST AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-08-18T23:59:00.000
Status
Closed
Created Date
2023-08-15T16:40:55.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2023-08-15T21:57:14.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z00000672GmAAI
Lat Location
(32.70531567182277000,-96.77663405070255000)
26-00123532
Service Request Number: 26-00123532 • Address: 835 S VAN BUREN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00123532
Address
835 S VAN BUREN AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-27T23:59:00.000
Status
Closed
Created Date
2026-03-26T10:23:41.000
Update Date
2026-03-26T12:33:05.000
Closed Date
2026-03-26T12:32:44.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001eAYX8AAO
Lat Location
(32.73781318440285000,-96.83507478485332000)
26-00003448
Service Request Number: 26-00003448 • Address: BONNIE VIEW RD & E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00003448
Address
BONNIE VIEW RD & E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-01-08T00:59:00.000
Status
Closed
Created Date
2026-01-04T18:23:56.000
Update Date
2026-01-04T19:32:08.000
Closed Date
2026-01-04T19:32:08.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001NGB6bAAH
Lat Location
(32.71652883673357000,-96.77695848075854000)
23-00262774
Service Request Number: 23-00262774 • Address: 6535 MEADOWCREEK DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
23-00262774
Address
6535 MEADOWCREEK DR, DALLAS, TX, 75254
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-06-12T07:16:39.000
Update Date
2023-06-27T08:12:43.000
Closed Date
2023-06-27T08:12:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005kL4MAAU
Lat Location
(32.94569713482977000,-96.79340420323825000)
22-00545508
Service Request Number: 22-00545508 • Address: 9623 MILL HOLLOW DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00545508
Address
9623 MILL HOLLOW DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-22T00:59:00.000
Status
Closed
Created Date
2022-12-16T17:10:50.000
Update Date
2023-06-08T02:02:31.000
Closed Date
2022-12-19T11:26:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004UEATAA4
Lat Location
(32.90661481382202400,-96.73861584796879000)
25-00043145
Service Request Number: 25-00043145 • Address: 8320 MADDOX AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00043145
Address
8320 MADDOX AVE, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-02-06T00:59:00.000
Status
Closed
Created Date
2025-01-31T10:19:08.000
Update Date
2025-02-01T08:06:34.000
Closed Date
2025-02-01T08:06:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000SXw6kAAD
Lat Location
(32.73309204487707500,-96.67817361720539000)
25-00468057
Service Request Number: 25-00468057 • Address: 1522 FIREBIRD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00468057
Address
1522 FIREBIRD DR, DALLAS, TX, 75241
City Council District
8
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-10-10T23:59:00.000
Status
Closed
Created Date
2025-09-26T09:21:42.000
Update Date
2025-10-09T18:40:59.000
Closed Date
2025-10-09T18:40:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000013AwenAAC
Lat Location
(32.66556662428836000,-96.79709942072553000)
26-00152338
Service Request Number: 26-00152338 • Address: 1604 HEMPHILL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00152338
Address
1604 HEMPHILL DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed
Created Date
2026-04-13T07:22:31.000
Update Date
2026-04-14T17:42:02.000
Closed Date
2026-04-14T17:42:01.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hZI5eAAG
Lat Location
(32.71317524614097000,-96.79643168714266000)
22-00275375
Service Request Number: 22-00275375 • Address: 8904 MEADOWKNOLL DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00275375
Address
8904 MEADOWKNOLL DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-07-07T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:38:43.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-07-08T16:24:13.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002jpVAAAY
Lat Location
(32.89782518628250000,-96.72973187743463000)
20-01207918
Service Request Number: 20-01207918 • Address: 4149 TRAM DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01207918
Address
4149 TRAM DR, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-12-16T09:27:15.000
Update Date
2023-06-09T03:08:15.000
Closed Date
2020-12-16T12:02:57.000
Priority
Priority
Method Received Description
API
Unique Key
500t000000dGEGpAAO
Lat Location
(32.79174602938626000,-96.89001441910277000)
26-00153993
Service Request Number: 26-00153993 • Address: GARDNER RD & W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00153993
Address
GARDNER RD & W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-13T18:11:45.000
Update Date
2026-04-13T18:47:39.000
Closed Date
2026-04-13T18:47:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001ho4yPAAQ
Lat Location
(32.86512174578506000,-96.90199954362738000)
20-01159775
Service Request Number: 20-01159775 • Address: 5626 BLUFFMAN DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01159775
Address
5626 BLUFFMAN DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-12-03T00:59:00.000
Status
Closed
Created Date
2020-11-27T18:39:08.000
Update Date
2023-06-09T03:12:58.000
Closed Date
2020-12-03T09:49:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000cZWtsAAG
Lat Location
(32.68049526860723000,-96.76544986245650000)
26-00077496
Service Request Number: 26-00077496 • Address: 6700 SAMUELL BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00077496
Address
6700 SAMUELL BLVD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-06T00:59:00.000
Status
Closed
Created Date
2026-02-26T11:28:29.000
Update Date
2026-03-09T13:28:20.000
Closed Date
2026-03-09T13:28:19.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YT9yHAAT
Lat Location
(32.79240054626152000,-96.69446821791034000)
24-00099648
Service Request Number: 24-00099648 • Address: 3143 OUIDA AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
24-00099648
Address
3143 OUIDA AVE, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-03-11T23:59:00.000
Status
Closed
Created Date
2024-03-04T04:30:26.000
Update Date
2024-03-11T16:29:36.000
Closed Date
2024-03-11T16:29:35.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007OZ3bAAG
Lat Location
(32.74340116532734000,-96.87233584756352000)
23-00163023
Service Request Number: 23-00163023 • Address: 4104 WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
23-00163023
Address
4104 WYCLIFF AVE, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-04-11T12:58:13.000
Update Date
2023-06-07T01:33:15.000
Closed Date
2023-04-12T16:41:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005RD01AAG
Lat Location
(32.81957312907987000,-96.80687908394691000)
25-00099995
Service Request Number: 25-00099995 • Address: 8334 LAKE ANNA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00099995
Address
8334 LAKE ANNA DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-03-06T21:55:19.000
Update Date
2025-03-11T15:43:49.000
Closed Date
2025-03-11T15:43:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000XaKObAAN
Lat Location
(32.70285693024668000,-96.67784954378426000)
26-00093519
Service Request Number: 26-00093519 • Address: 9028 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00093519
Address
9028 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-06T23:59:00.000
Status
Closed
Created Date
2026-03-08T19:08:52.000
Update Date
2026-03-09T16:13:13.000
Closed Date
2026-03-09T16:12:46.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aSzzPAAS
Lat Location
(32.81403088923947600,-96.69574095261949000)
26-00084535
Service Request Number: 26-00084535 • Address: 5816 CANTERVIEW CIR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00084535
Address
5816 CANTERVIEW CIR, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-03-06T00:59:00.000
Status
Closed
Created Date
2026-03-03T10:32:35.000
Update Date
2026-03-09T13:24:42.000
Closed Date
2026-03-09T13:24:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001ZMrXGAA1
Lat Location
(32.79708212793847000,-96.69854497688155000)
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