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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
26-00012855
Service Request Number: 26-00012855 • Address: 8512 BAUMGARTEN DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00012855
Address
8512 BAUMGARTEN DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-01-09T16:23:48.000
Update Date
2026-03-09T15:26:12.000
Closed Date
2026-03-09T15:26:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001OYB5zAAH
Lat Location
(32.80239016882418000,-96.69572318146015000)
26-00235381
Service Request Number: 26-00235381 • Address: 10004 CROMWELL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00235381
Address
10004 CROMWELL DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Objects Dropped in Inlet - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-06-02T23:59:00.000
Status
Closed
Created Date
2026-06-01T10:44:44.000
Update Date
2026-06-03T13:20:07.000
Closed Date
2026-06-01T13:19:02.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001sQhGDAA0
Lat Location
(32.88089590310782000,-96.86175117994908000)
26-00279049
Service Request Number: 26-00279049 • Address: 6003 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
26-00279049
Address
6003 ABRAMS RD, DALLAS, TX, 75231
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-25T15:14:09.000
Update Date
2026-07-04T11:50:12.000
Closed Date
2026-07-02T11:02:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001yPUSsAAO
Lat Location
(32.85855666934137000,-96.74786035451345000)
26-00068542
Service Request Number: 26-00068542 • Address: 2018 N ST AUGUSTINE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00068542
Address
2018 N ST AUGUSTINE DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation District Billing Dispute - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-03T23:59:00.000
Status
Closed
Created Date
2026-02-20T12:25:50.000
Update Date
2026-03-09T15:26:58.000
Closed Date
2026-03-09T15:26:57.000
Outcome
Appeal
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001XKW1pAAH
Lat Location
(32.74701480446405000,-96.65675266521038000)
26-00208009
Service Request Number: 26-00208009 • Address: 4317 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00208009
Address
4317 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-05-18T23:59:00.000
Status
Closed
Created Date
2026-05-14T17:07:44.000
Update Date
2026-05-15T09:22:10.000
Closed Date
2026-05-15T09:21:59.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001p4iKkAAI
Lat Location
(32.69638860029111000,-96.79432186821356000)
23-00236634
Service Request Number: 23-00236634 • Address: 5690 CHURCHILL AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
23-00236634
Address
5690 CHURCHILL AVE, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Overall Service Request Due Date
2023-05-30T23:59:00.000
Status
Closed
Created Date
2023-05-27T19:29:53.000
Update Date
2023-06-07T01:03:42.000
Closed Date
2023-05-27T19:29:53.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005g7MrAAI
Lat Location
(32.78228858998473000,-96.71884931095168000)
25-00178898
Service Request Number: 25-00178898 • Address: 2212 TOULON LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00178898
Address
2212 TOULON LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-07-17T23:59:00.000
Status
Closed
Created Date
2025-04-21T10:40:54.000
Update Date
2025-07-17T16:08:52.000
Closed Date
2025-07-17T16:08:52.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000dwMctAAE
Lat Location
(32.75122260041943000,-96.67508671958923000)
26-00270431
Service Request Number: 26-00270431 • Address: 4520 VIA SAN ANTONIO, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00270431
Address
4520 VIA SAN ANTONIO, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-06-23T23:59:00.000
Status
Closed
Created Date
2026-06-21T09:19:39.000
Update Date
2026-06-21T10:11:07.000
Closed Date
2026-06-21T10:11:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001wsbiEAAQ
Lat Location
(32.73986100395318000,-96.89496211517859000)
26-00088439
Service Request Number: 26-00088439 • Address: 2857 FORT WORTH AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00088439
Address
2857 FORT WORTH AVE, DALLAS, TX, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-05T10:01:31.000
Update Date
2026-03-09T10:35:47.000
Closed Date
2026-03-09T10:35:34.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZsSDzAAN
Lat Location
(32.75681815189594000,-96.86795536848675000)
25-00302563
Service Request Number: 25-00302563 • Address: 2712 SHELBY AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
25-00302563
Address
2712 SHELBY AVE, DALLAS, TX, 75219
City Council District
14
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-10T23:59:00.000
Status
Closed
Created Date
2025-06-25T11:46:18.000
Update Date
2026-05-15T13:32:12.000
Closed Date
2026-05-15T13:31:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000na3w2AAA
Lat Location
(32.80706992932848000,-96.81246236507216000)
22-00089805
Service Request Number: 22-00089805 • Address: 712 MEADOW HEATH LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
22-00089805
Address
712 MEADOW HEATH LN, DALLAS, TX, 75232
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2022-03-12T00:59:00.000
Status
Closed
Created Date
2022-03-09T16:08:07.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2022-03-09T20:04:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001WLmEAAW
Lat Location
(32.67992602613298000,-96.83594515296625000)
22-00275284
Service Request Number: 22-00275284 • Address: 815 SHAW ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00275284
Address
815 SHAW ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-29T15:14:14.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-06-29T15:21:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002jo36AAA
Lat Location
(32.78558858074084000,-96.83658564480125000)
22-00388359
Service Request Number: 22-00388359 • Address: 6419 LAKEWOOD BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
22-00388359
Address
6419 LAKEWOOD BLVD, DALLAS, TX, 75214
City Council District
9
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-09-21T23:59:00.000
Status
Closed
Created Date
2022-09-07T09:20:25.000
Update Date
2023-06-08T02:46:48.000
Closed Date
2022-09-07T15:06:47.000
Priority
MCC
Method Received Description
Phone
Unique Key
5008z000003UopCAAS
Lat Location
(32.81749817736947000,-96.75265416214133000)
24-00258208
Service Request Number: 24-00258208 • Address: 9615 ROBIN MEADOW DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
24-00258208
Address
9615 ROBIN MEADOW DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-06-07T18:59:00.000
Status
Closed
Created Date
2024-05-31T10:16:42.000
Update Date
2024-06-06T09:16:47.000
Closed Date
2024-06-06T09:16:47.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007yTImAAM
Lat Location
(32.89973251897211000,-96.73089024281003000)
23-00417868
Service Request Number: 23-00417868 • Address: 4315 FIREBRICK LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
23-00417868
Address
4315 FIREBRICK LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-09-14T23:59:00.000
Status
Closed
Created Date
2023-09-07T16:04:24.000
Update Date
2023-09-14T17:26:48.000
Closed Date
2023-09-14T17:26:48.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006Fa4oAAC
Lat Location
(32.99904369531785000,-96.83642547978766000)
22-00545498
Service Request Number: 22-00545498 • Address: 9308 LIVENSHIRE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
22-00545498
Address
9308 LIVENSHIRE DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-22T00:59:00.000
Status
Closed
Created Date
2022-12-16T17:07:27.000
Update Date
2023-06-08T02:02:31.000
Closed Date
2022-12-19T13:15:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004UE0HAAW
Lat Location
(32.87433433719026000,-96.70409611364677000)
22-00556891
Service Request Number: 22-00556891 • Address: 10433 N CENTRAL EXPY SB, DALLAS, TX, 75231 • City Council District: 11
Service Request Number
22-00556891
Address
10433 N CENTRAL EXPY SB, DALLAS, TX, 75231
City Council District
11
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-02-09T00:59:00.000
Status
Closed
Created Date
2022-12-24T09:40:20.000
Update Date
2023-06-08T02:12:06.000
Closed Date
2023-01-18T19:00:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004Z4htAAC
Lat Location
(32.88865293796520500,-96.77002570918465000)
24-00348999
Service Request Number: 24-00348999 • Address: 10902 CASTOLON DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
24-00348999
Address
10902 CASTOLON DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-10-15T18:59:00.000
Status
Closed
Created Date
2024-07-18T20:58:37.000
Update Date
2026-08-07T13:49:25.000
Closed Date
2024-07-23T14:29:45.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs000001df7vAAA
Lat Location
(32.84521944498542000,-96.68053444011540000)
26-00064199
Service Request Number: 26-00064199 • Address: OAK LAWN AVE & SCOTTISH RITE WAY, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
26-00064199
Address
OAK LAWN AVE & SCOTTISH RITE WAY, DALLAS, TX, 75219
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-02-21T00:59:00.000
Status
Closed
Created Date
2026-02-18T10:50:51.000
Update Date
2026-02-20T14:14:14.000
Closed Date
2026-02-20T14:14:03.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001WlStzAAF
Lat Location
(32.80324031364444000,-96.81558086284832000)
24-00100713
Service Request Number: 24-00100713 • Address: 1303 CLAUDE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
24-00100713
Address
1303 CLAUDE ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-03-04T14:55:04.000
Update Date
2024-03-18T09:04:52.000
Closed Date
2024-03-18T09:04:51.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007OnhEAAS
Lat Location
(32.74026848630717000,-96.80534609589026000)
21-00459923
Service Request Number: 21-00459923 • Address: 4505 CROWN KNOLL CIR, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
21-00459923
Address
4505 CROWN KNOLL CIR, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-21T11:40:56.000
Update Date
2023-06-09T00:57:55.000
Closed Date
2021-06-07T11:09:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mCUG5AAO
Lat Location
(32.68909991055957000,-96.83271439270250000)
23-00547530
Service Request Number: 23-00547530 • Address: 1754 E RED BIRD LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
23-00547530
Address
1754 E RED BIRD LN, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-12-02T14:13:59.000
Update Date
2023-12-02T15:38:42.000
Closed Date
2023-12-02T15:38:42.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006mL53AAE
Lat Location
(32.67570604283791600,-96.79440291462483000)
23-00470542
Service Request Number: 23-00470542 • Address: 8325 RYOAK DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
23-00470542
Address
8325 RYOAK DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-10-11T10:03:12.000
Update Date
2023-10-31T14:34:43.000
Closed Date
2023-10-31T14:34:42.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000006S4riAAC
Lat Location
(32.70680444612419000,-96.67675307005142000)
22-00557256
Service Request Number: 22-00557256 • Address: 6527 TREETOP LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00557256
Address
6527 TREETOP LN, DALLAS, TX, 75241
City Council District
8
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-01-11T00:59:00.000
Status
Closed
Created Date
2022-12-24T16:15:16.000
Update Date
2023-06-08T02:12:13.000
Closed Date
2023-01-05T17:10:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004ZA4ZAAW
Lat Location
(32.66121727705970000,-96.76508731414583000)
22-00257757
Service Request Number: 22-00257757 • Address: 9203 BLUECREST DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
22-00257757
Address
9203 BLUECREST DR, DALLAS, TX, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-06-20T23:59:00.000
Status
Closed
Created Date
2022-06-17T22:40:12.000
Update Date
2023-06-08T23:14:27.000
Closed Date
2022-06-18T17:32:46.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000002ckSyAAI
Lat Location
(32.63664378710661400,-96.82465299641787000)
21-00682727
Service Request Number: 21-00682727 • Address: 2218 ANNEX AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00682727
Address
2218 ANNEX AVE, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2021-07-26T23:59:00.000
Status
Closed
Created Date
2021-07-23T16:24:42.000
Update Date
2023-06-09T00:35:51.000
Closed Date
2021-07-23T16:24:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ooCA8AAM
Lat Location
(32.80734989830268000,-96.78274109125495000)
22-00089855
Service Request Number: 22-00089855 • Address: FAIR OAKS XING & ROYAL LN, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
22-00089855
Address
FAIR OAKS XING & ROYAL LN, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-03-23T23:59:00.000
Status
Closed
Created Date
2022-03-09T16:23:52.000
Update Date
2026-08-07T13:30:46.000
Closed Date
2022-03-21T09:14:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001WOAFAA4
Lat Location
(32.89443451181964000,-96.72851206714911000)
26-00313135
Service Request Number: 26-00313135 • Address: 4418 CINNABAR DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00313135
Address
4418 CINNABAR DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-07-17T23:59:00.000
Status
Closed
Created Date
2026-07-16T14:42:54.000
Update Date
2026-07-16T21:03:57.000
Closed Date
2026-07-16T21:03:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs0000234otAAAQ
Lat Location
(32.78796924220214500,-96.69639515707647000)
26-00095660
Service Request Number: 26-00095660 • Address: 2177 ECHO LAKE DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
26-00095660
Address
2177 ECHO LAKE DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Drainage Ditch Cleaning/Repairs - TPW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2026-05-12T23:59:00.000
Status
Closed
Created Date
2026-03-10T06:55:12.000
Update Date
2026-04-14T05:53:56.000
Closed Date
2026-04-14T05:53:46.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aleKwAAI
Lat Location
(32.67752933297265400,-96.61574252295878000)
24-00059439
Service Request Number: 24-00059439 • Address: 2718 BARNES BRIDGE RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
24-00059439
Address
2718 BARNES BRIDGE RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-02-07T11:26:29.000
Update Date
2024-02-22T17:22:34.000
Closed Date
2024-02-22T17:22:32.000
Priority
Priority
Method Received Description
Proactive
Unique Key
5008z000007DNhxAAG
Lat Location
(32.85051918980552400,-96.66837253881030000)
24-00090452
Service Request Number: 24-00090452 • Address: 7760 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
24-00090452
Address
7760 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-02-26T19:14:50.000
Update Date
2024-02-27T14:42:32.000
Closed Date
2024-02-27T14:42:31.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007LEU0AAO
Lat Location
(32.98773282090916000,-96.77204541298396000)
21-00826454
Service Request Number: 21-00826454 • Address: 2200 STOVALL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00826454
Address
2200 STOVALL DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-09-08T10:05:22.000
Update Date
2023-06-09T00:26:44.000
Closed Date
2021-10-04T09:18:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000qv0rjAAA
Lat Location
(32.70858020054214000,-96.79508019813834000)
21-01000549
Service Request Number: 21-01000549 • Address: 2722 GAY ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-01000549
Address
2722 GAY ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-12-28T11:52:35.000
Update Date
2023-06-08T23:50:54.000
Closed Date
2022-01-10T15:23:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000vIZ0MAAW
Lat Location
(32.77381213310017000,-96.74488859884646000)
22-00562803
Service Request Number: 22-00562803 • Address: 3148 PUGET ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00562803
Address
3148 PUGET ST, DALLAS, TX, 75212
City Council District
6
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-02-07T00:59:00.000
Status
Closed
Created Date
2022-12-29T07:16:35.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2022-12-30T14:41:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004bexJAAQ
Lat Location
(32.77981825411795000,-96.85328498715138000)
23-00216708
Service Request Number: 23-00216708 • Address: 2337 CODY DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
23-00216708
Address
2337 CODY DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Mosquito - Do Not Spray - CCS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-05-24T11:46:39.000
Status
Closed
Created Date
2023-05-17T11:46:39.000
Update Date
2023-06-07T01:13:27.000
Closed Date
2023-05-19T17:01:27.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
5008z000005cugKAAQ
Lat Location
(32.80642151817795000,-96.70507771060039000)
23-00336843
Service Request Number: 23-00336843 • Address: 4523 MAPLE AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
23-00336843
Address
4523 MAPLE AVE, DALLAS, TX, 75219
City Council District
2
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-07-28T23:59:00.000
Status
Closed
Created Date
2023-07-22T12:34:53.000
Update Date
2023-07-31T08:52:48.000
Closed Date
2023-07-31T08:52:47.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
5008z000005yFxRAAU
Lat Location
(32.81165161958634000,-96.82308946137738000)
22-00439247
Service Request Number: 22-00439247 • Address: 718 WINTERS ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00439247
Address
718 WINTERS ST, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2022-10-07T23:59:00.000
Status
Closed
Created Date
2022-10-06T11:25:28.000
Update Date
2023-06-08T02:42:44.000
Closed Date
2022-10-06T11:48:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000003llxiAAA
Lat Location
(32.73302114896681000,-96.81281836247557000)
24-00360622
Service Request Number: 24-00360622 • Address: 728 EVERGREEN HILL RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00360622
Address
728 EVERGREEN HILL RD, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-08-01T23:59:00.000
Status
Closed
Created Date
2024-07-25T15:01:26.000
Update Date
2024-07-30T09:13:13.000
Closed Date
2024-07-30T09:13:12.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs0000029wmoAAA
Lat Location
(32.76457677418986000,-96.83326370612133000)
22-00128323
Service Request Number: 22-00128323 • Address: 2225 LAWRENCE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
22-00128323
Address
2225 LAWRENCE ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2022-04-06T23:59:00.000
Status
Closed
Created Date
2022-04-05T08:00:52.000
Update Date
2023-06-08T23:09:34.000
Closed Date
2022-04-07T14:29:34.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001jUteAAE
Lat Location
(32.74916800723924000,-96.76010514357438000)
26-00148603
Service Request Number: 26-00148603 • Address: 639 HOLCOMB RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00148603
Address
639 HOLCOMB RD, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-10T07:22:01.000
Update Date
2026-04-14T06:45:35.000
Closed Date
2026-04-14T06:45:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hAznKAAS
Lat Location
(32.72252323886503000,-96.67443889535963000)
26-00110860
Service Request Number: 26-00110860 • Address: 5610 PRESTON FAIRWAYS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00110860
Address
5610 PRESTON FAIRWAYS DR, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-01T23:59:00.000
Status
Closed
Created Date
2026-03-18T16:17:40.000
Update Date
2026-04-01T10:19:20.000
Closed Date
2026-04-01T10:19:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001cbf5rAAA
Lat Location
(32.98971983690968000,-96.80837898739975000)
24-00540410
Service Request Number: 24-00540410 • Address: 2352 ANNEX AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
24-00540410
Address
2352 ANNEX AVE, DALLAS, TX, 75204
City Council District
2
Department
Water Utilities
Service Request Type
Water Utilities Payment Plan Request - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-11-13T18:59:00.000
Status
Closed
Created Date
2024-11-08T00:14:15.000
Update Date
2024-11-08T09:53:45.000
Closed Date
2024-11-08T09:53:22.000
Outcome
Completed Work Order
Priority
Standard
Method Received Description
API
Unique Key
500cs00000I0QWQAA3
Lat Location
(32.80823743765764000,-96.78375261371963000)
26-00077353
Service Request Number: 26-00077353 • Address: N AKARD ST & CEDAR SPRINGS RD, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
26-00077353
Address
N AKARD ST & CEDAR SPRINGS RD, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Head Turn (Conflicting) - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-05T00:59:00.000
Status
Closed
Created Date
2026-02-26T10:50:16.000
Update Date
2026-02-27T11:05:21.000
Closed Date
2026-02-27T11:05:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001YSLa5AAH
Lat Location
(32.78936300612983000,-96.80502380551400000)
26-00090185
Service Request Number: 26-00090185 • Address: 2817 N BECKLEY AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00090185
Address
2817 N BECKLEY AVE, DALLAS, TX, 75212
City Council District
6
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-06T23:59:00.000
Status
Closed
Created Date
2026-03-06T01:09:28.000
Update Date
2026-03-09T12:13:20.000
Closed Date
2026-03-09T11:39:10.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001a4lHhAAI
Lat Location
(32.77707693455320000,-96.82461583162181000)
26-00436326
Service Request Number: 26-00436326 • Address: 3900 IRVING BLVD, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
26-00436326
Address
3900 IRVING BLVD, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-10-03T23:59:00.000
Status
Closed
Created Date
2026-10-02T09:59:43.000
Update Date
2026-10-02T11:49:40.000
Closed Date
2026-10-02T11:49:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002LppoAAAR
Lat Location
(32.80788625007568000,-96.88312482592984000)
24-00365003
Service Request Number: 24-00365003 • Address: 841 HOLCOMB RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00365003
Address
841 HOLCOMB RD, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-07-31T18:59:00.000
Status
Closed
Created Date
2024-07-28T17:23:55.000
Update Date
2024-07-30T17:50:59.000
Closed Date
2024-07-30T17:50:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000002O2AoAAK
Lat Location
(32.72663546637058000,-96.67444457386296000)
21-00442814
Service Request Number: 21-00442814 • Address: 3106 PALO ALTO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00442814
Address
3106 PALO ALTO DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-17T14:52:39.000
Update Date
2023-06-09T00:56:45.000
Closed Date
2021-05-27T15:38:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000mA6SNAA0
Lat Location
(32.65607604010727000,-96.77242026655047000)
26-00184407
Service Request Number: 26-00184407 • Address: 4520 MELISSA LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00184407
Address
4520 MELISSA LN, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-01T05:57:19.000
Update Date
2026-05-15T05:41:27.000
Closed Date
2026-05-15T05:41:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001m6D01AAE
Lat Location
(32.89844884081866000,-96.83128418790233000)
20-01067217
Service Request Number: 20-01067217 • Address: 6227 POWER DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01067217
Address
6227 POWER DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-12-10T00:59:00.000
Status
Closed
Created Date
2020-10-26T16:37:11.000
Update Date
2023-06-09T03:43:09.000
Closed Date
2021-09-24T16:20:25.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000aVO5IAAW
Lat Location
(32.77407418202777000,-96.71209209290252000)
26-00093105
Service Request Number: 26-00093105 • Address: 3579 MISTY MEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00093105
Address
3579 MISTY MEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-08T12:18:31.000
Update Date
2026-03-09T11:00:43.000
Closed Date
2026-03-09T11:00:43.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aRM2PAAW
Lat Location
(32.99349541926416000,-96.85570128000907000)
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