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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
26-00093980
Service Request Number: 26-00093980 • Address: 3118 GARRISON ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00093980
Address
3118 GARRISON ST, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T09:45:51.000
Update Date
2026-03-09T10:41:20.000
Closed Date
2026-03-09T10:41:12.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001aWKeJAAW
Lat Location
(32.71268509563241600,-96.79258566201560000)
26-00293803
Service Request Number: 26-00293803 • Address: W CAMP WISDOM RD & S POLK ST, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
26-00293803
Address
W CAMP WISDOM RD & S POLK ST, DALLAS, TX, 75232
City Council District
3
Department
Police Department
Service Request Type
Fireworks - DPD
Overall Service Request Due Date
2026-07-08T23:59:00.000
Status
Closed
Created Date
2026-07-04T21:46:20.000
Update Date
2026-07-04T21:46:24.000
Closed Date
2026-07-04T21:46:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000020MHijAAG
Lat Location
(32.66212004428860000,-96.84004500822755000)
23-00417868
Service Request Number: 23-00417868 • Address: 4315 FIREBRICK LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
23-00417868
Address
4315 FIREBRICK LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-09-14T23:59:00.000
Status
Closed
Created Date
2023-09-07T16:04:24.000
Update Date
2023-09-14T17:26:48.000
Closed Date
2023-09-14T17:26:48.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006Fa4oAAC
Lat Location
(32.99904369531785000,-96.83642547978766000)
20-01178789
Service Request Number: 20-01178789 • Address: 4224 MARSHALL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-01178789
Address
4224 MARSHALL ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-01-21T00:59:00.000
Status
Closed
Created Date
2020-12-04T15:56:22.000
Update Date
2023-06-09T03:19:19.000
Closed Date
2021-10-14T14:58:20.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000bM00jAAC
Lat Location
(32.77053308210243000,-96.74360837437727000)
22-00523207
Service Request Number: 22-00523207 • Address: 1308 S PACIFIC AVE, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
22-00523207
Address
1308 S PACIFIC AVE, DALLAS, TX, 75223
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-05T13:48:54.000
Update Date
2023-06-08T02:05:45.000
Closed Date
2023-02-08T18:09:25.000
Outcome
Investigation Complete
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000004LLmJAAW
Lat Location
(32.78183356607532000,-96.75648342458580000)
21-01000549
Service Request Number: 21-01000549 • Address: 2722 GAY ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-01000549
Address
2722 GAY ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-12-28T11:52:35.000
Update Date
2023-06-08T23:50:54.000
Closed Date
2022-01-10T15:23:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000vIZ0MAAW
Lat Location
(32.77381213310017000,-96.74488859884646000)
22-00523220
Service Request Number: 22-00523220 • Address: 2430 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
22-00523220
Address
2430 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-05T13:54:31.000
Update Date
2023-06-08T02:05:45.000
Closed Date
2022-12-06T11:38:58.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000004LMCOAA4
Lat Location
(32.67749087502477000,-96.62068910105404000)
26-00093739
Service Request Number: 26-00093739 • Address: 7710 EL SANTO LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
26-00093739
Address
7710 EL SANTO LN, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T07:41:03.000
Update Date
2026-03-09T13:21:17.000
Closed Date
2026-03-09T12:34:56.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aW0inAAC
Lat Location
(32.96127898935831000,-96.77495200452770000)
26-00089414
Service Request Number: 26-00089414 • Address: 3203 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00089414
Address
3203 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-05T15:14:00.000
Update Date
2026-03-09T13:10:26.000
Closed Date
2026-03-09T13:10:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZzCQzAAN
Lat Location
(32.71274450584904000,-96.76991305719011000)
26-00110860
Service Request Number: 26-00110860 • Address: 5610 PRESTON FAIRWAYS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00110860
Address
5610 PRESTON FAIRWAYS DR, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-01T23:59:00.000
Status
Closed
Created Date
2026-03-18T16:17:40.000
Update Date
2026-04-01T10:19:20.000
Closed Date
2026-04-01T10:19:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001cbf5rAAA
Lat Location
(32.98971983690968000,-96.80837898739975000)
22-00346501
Service Request Number: 22-00346501 • Address: 3225 UTAH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00346501
Address
3225 UTAH AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-08-16T23:59:00.000
Status
Closed
Created Date
2022-08-13T16:30:55.000
Update Date
2023-06-08T03:14:23.000
Closed Date
2022-08-13T20:05:19.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003FjC2AAK
Lat Location
(32.70554303488694000,-96.80968448701378000)
26-00350102
Service Request Number: 26-00350102 • Address: 12660 JUPITER RD, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
26-00350102
Address
12660 JUPITER RD, DALLAS, TX, 75238
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-07T14:33:01.000
Update Date
2026-08-11T16:30:02.000
Closed Date
2026-08-11T16:29:46.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs000028A2RAAA0
Lat Location
(32.86791504040040000,-96.68288448325683000)
25-00458728
Service Request Number: 25-00458728 • Address: 7137 NICOLE PL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
25-00458728
Address
7137 NICOLE PL, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-23T23:59:00.000
Status
Closed
Created Date
2025-09-21T10:34:19.000
Update Date
2025-09-22T14:12:00.000
Closed Date
2025-09-22T14:11:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000012FNAkAAO
Lat Location
(32.98859192120266000,-96.77958388833478000)
21-00020599
Service Request Number: 21-00020599 • Address: FOREST LN & GREENVILLE AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00020599
Address
FOREST LN & GREENVILLE AVE, DALLAS, TX, 75243
City Council District
10
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-02-07T00:59:00.000
Status
Closed
Created Date
2021-01-07T18:57:47.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2021-01-15T09:51:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ee3lwAAA
Lat Location
(32.90907254783693000,-96.74703496195562000)
23-00265454
Service Request Number: 23-00265454 • Address: 623 N JESTER AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00265454
Address
623 N JESTER AVE, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2023-06-13T23:59:00.000
Status
Closed
Created Date
2023-06-12T22:52:54.000
Update Date
2023-06-13T08:26:25.000
Closed Date
2023-06-13T08:26:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005kgVlAAI
Lat Location
(32.74979198016338000,-96.87280252840648000)
24-00492144
Service Request Number: 24-00492144 • Address: 4223 TEXAS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
24-00492144
Address
4223 TEXAS DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-10-11T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:23:48.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-10-10T10:18:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000CxK2DAAV
Lat Location
(32.72352570196162000,-96.88868710163077000)
26-00141055
Service Request Number: 26-00141055 • Address: 5719 PROSPECT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00141055
Address
5719 PROSPECT AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-06T12:09:31.000
Update Date
2026-04-28T13:10:16.000
Closed Date
2026-04-28T12:24:06.000
Priority
MCC
Method Received Description
Phone
Unique Key
500cs00001gGIbNAAW
Lat Location
(32.81495168792865500,-96.76937232895752000)
20-01106716
Service Request Number: 20-01106716 • Address: 8615 SIKORSKI LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01106716
Address
8615 SIKORSKI LN, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-11-09T20:15:56.000
Update Date
2023-06-09T03:23:41.000
Closed Date
2020-12-03T08:41:32.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000blTCjAAM
Lat Location
(32.80655535284033000,-96.69333395486893000)
25-00407195
Service Request Number: 25-00407195 • Address: 7015 CORONADO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
25-00407195
Address
7015 CORONADO AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-08-22T12:22:57.000
Update Date
2025-09-11T15:18:05.000
Closed Date
2025-09-11T14:32:18.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000xWuMwAAK
Lat Location
(32.81190530728101000,-96.73798684378610000)
26-00075114
Service Request Number: 26-00075114 • Address: LA JOLLA LN & LA PALOMA DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
26-00075114
Address
LA JOLLA LN & LA PALOMA DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-02-25T08:11:14.000
Update Date
2026-02-26T12:50:01.000
Closed Date
2026-02-26T12:50:00.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001YALFBAA5
Lat Location
(32.68479478703506000,-96.91321655208111000)
26-00085674
Service Request Number: 26-00085674 • Address: 5813 LA VISTA CT, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00085674
Address
5813 LA VISTA CT, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-03T17:05:50.000
Update Date
2026-03-09T16:50:25.000
Closed Date
2026-03-09T16:50:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZVIteAAH
Lat Location
(32.81314109145352000,-96.76753476568700000)
26-00347024
Service Request Number: 26-00347024 • Address: 2314 WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
26-00347024
Address
2314 WYCLIFF AVE, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-05T22:32:11.000
Update Date
2026-08-08T16:26:14.000
Closed Date
2026-08-06T15:39:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000027iy6fAAA
Lat Location
(32.80685100118342000,-96.82320187260310000)
26-00149943
Service Request Number: 26-00149943 • Address: 6315 LAVENDALE AVE, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
26-00149943
Address
6315 LAVENDALE AVE, DALLAS, TX, 75230
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-04-12T23:59:00.000
Status
Closed
Created Date
2026-04-10T17:31:59.000
Update Date
2026-04-14T09:27:22.000
Closed Date
2026-04-14T09:27:22.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001hKMeIAAW
Lat Location
(32.89605507927064000,-96.79789883011973000)
24-00496801
Service Request Number: 24-00496801 • Address: 1900 REMOND DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00496801
Address
1900 REMOND DR, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-11-26T18:59:00.000
Status
Closed
Created Date
2024-10-12T19:42:54.000
Update Date
2024-10-17T07:57:09.000
Closed Date
2024-10-17T07:57:09.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000DSE72AAH
Lat Location
(32.76394559342574000,-96.85256353363111000)
25-00003315
Service Request Number: 25-00003315 • Address: 7211 BRIERFIELD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
25-00003315
Address
7211 BRIERFIELD DR, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-01-11T00:59:00.000
Status
Closed
Created Date
2025-01-03T14:27:05.000
Update Date
2025-01-08T18:09:58.000
Closed Date
2025-01-08T18:09:57.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Oy79TAAR
Lat Location
(32.66039671260244000,-96.82689909547055000)
22-00381876
Service Request Number: 22-00381876 • Address: 7110 SPRING VALLEY RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
22-00381876
Address
7110 SPRING VALLEY RD, DALLAS, TX, 75254
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2022-09-14T23:59:00.000
Status
Closed
Created Date
2022-09-02T15:03:38.000
Update Date
2023-06-08T02:45:33.000
Closed Date
2022-09-02T15:03:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003SkaGAAS
Lat Location
(32.94067034430987000,-96.78188405482810000)
22-00405454
Service Request Number: 22-00405454 • Address: 3427 JUNE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
22-00405454
Address
3427 JUNE DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-09-16T09:20:28.000
Update Date
2023-06-08T02:32:54.000
Closed Date
2022-09-19T14:44:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000003aWkzAAE
Lat Location
(32.72320326330332600,-96.87646862491592000)
26-00062786
Service Request Number: 26-00062786 • Address: 2824 MORGAN DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00062786
Address
2824 MORGAN DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-17T14:16:35.000
Update Date
2026-03-09T12:05:28.000
Closed Date
2026-03-09T11:56:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001WY9M8AAL
Lat Location
(32.65260592980793000,-96.77594318622694000)
24-00129622
Service Request Number: 24-00129622 • Address: 9027 MIDWAY RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
24-00129622
Address
9027 MIDWAY RD, DALLAS, TX, 75209
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-03-28T18:59:00.000
Status
Closed
Created Date
2024-03-21T12:46:15.000
Update Date
2024-03-28T13:24:07.000
Closed Date
2024-03-28T13:24:07.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
5008z000007W8YXAA0
Lat Location
(32.86192214281192000,-96.83629988249793000)
23-00198583
Service Request Number: 23-00198583 • Address: 410 AVENUE H, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
23-00198583
Address
410 AVENUE H, DALLAS, TX, 75203
City Council District
4
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-05-16T23:59:00.000
Status
Closed
Created Date
2023-05-02T07:28:41.000
Update Date
2023-06-07T00:58:34.000
Closed Date
2023-05-02T09:40:42.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005Y34wAAC
Lat Location
(32.74469854310378000,-96.79182810132808000)
23-00493308
Service Request Number: 23-00493308 • Address: 5523 VANDERBILT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
23-00493308
Address
5523 VANDERBILT AVE, DALLAS, TX, 75206
City Council District
14
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-11-10T00:59:00.000
Status
Closed
Created Date
2023-10-26T06:07:49.000
Update Date
2023-11-09T15:22:56.000
Closed Date
2023-11-09T15:22:56.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000006XnofAAC
Lat Location
(32.82465177455280500,-96.77417876048752000)
26-00208557
Service Request Number: 26-00208557 • Address: 2306 LONGHORN ST, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00208557
Address
2306 LONGHORN ST, DALLAS, TX, 75228
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-05-18T23:59:00.000
Status
Closed
Created Date
2026-05-15T08:03:17.000
Update Date
2026-05-15T13:10:06.000
Closed Date
2026-05-15T13:09:54.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001p9QFAAA2
Lat Location
(32.80080975370597000,-96.71465938573161000)
26-00095534
Service Request Number: 26-00095534 • Address: 1443 STARDALE LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00095534
Address
1443 STARDALE LN, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T21:47:25.000
Update Date
2026-03-09T23:01:45.000
Closed Date
2026-03-09T23:01:32.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001ajOAeAAM
Lat Location
(32.73730630476066000,-96.70288915243924000)
24-00077989
Service Request Number: 24-00077989 • Address: 2209 EMPIRE CENTRAL, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
24-00077989
Address
2209 EMPIRE CENTRAL, DALLAS, TX, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-02-20T00:59:00.000
Status
Closed
Created Date
2024-02-18T12:26:08.000
Update Date
2024-02-18T20:04:11.000
Closed Date
2024-02-18T20:04:10.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007HtkqAAC
Lat Location
(32.82931704967431600,-96.85115114883368000)
26-00154809
Service Request Number: 26-00154809 • Address: 4500 ELSBY AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00154809
Address
4500 ELSBY AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-14T09:59:33.000
Update Date
2026-04-14T11:22:24.000
Closed Date
2026-04-14T11:22:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001htZyRAAU
Lat Location
(32.85133270946505000,-96.83370791167974000)
23-00548281
Service Request Number: 23-00548281 • Address: 3333 EDGEWOOD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00548281
Address
3333 EDGEWOOD ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-12-05T00:59:00.000
Status
Closed
Created Date
2023-12-03T15:25:37.000
Update Date
2023-12-04T11:15:42.000
Closed Date
2023-12-04T11:15:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006mYCiAAM
Lat Location
(32.76277180865556000,-96.77048842505661000)
26-00404016
Service Request Number: 26-00404016 • Address: 8638 TORREON ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00404016
Address
8638 TORREON ST, DALLAS, TX, 75217
City Council District
5
Department
Dallas Water Utilities
Service Request Type
Water Main Leak/Break - DWU
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-09-25T23:59:00.000
Status
Closed
Created Date
2026-09-11T09:15:20.000
Update Date
2026-09-12T07:40:10.000
Closed Date
2026-09-12T07:40:10.000
Outcome
Duplicate Request
Priority
Standard
Method Received Description
API
Unique Key
500cs00002GfelgAAB
Lat Location
(32.72950172915956600,-96.67165128239603000)
21-00442602
Service Request Number: 21-00442602 • Address: 3173 CATAMORE LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00442602
Address
3173 CATAMORE LN, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-17T14:22:37.000
Update Date
2023-06-09T00:56:43.000
Closed Date
2021-07-07T15:56:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA52YAAS
Lat Location
(32.89329684633520000,-96.87407443985869000)
26-00394927
Service Request Number: 26-00394927 • Address: 6207 REIGER AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00394927
Address
6207 REIGER AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-09T23:59:00.000
Status
Closed
Created Date
2026-09-04T10:11:14.000
Update Date
2026-09-04T10:42:51.000
Closed Date
2026-09-04T10:42:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002F14kgAAB
Lat Location
(32.80812486134682600,-96.74958198914999000)
24-00548670
Service Request Number: 24-00548670 • Address: 7109 WOFFORD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
24-00548670
Address
7109 WOFFORD DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-11-16T00:59:00.000
Status
Closed
Created Date
2024-11-13T16:20:01.000
Update Date
2024-11-13T21:17:41.000
Closed Date
2024-11-13T21:17:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000IlxLdAAJ
Lat Location
(32.76859049756673400,-96.69724592251761000)
23-00303849
Service Request Number: 23-00303849 • Address: 2579 WENTWORTH ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00303849
Address
2579 WENTWORTH ST, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-07-06T23:59:00.000
Status
Closed
Created Date
2023-07-03T20:04:14.000
Update Date
2023-07-03T20:19:27.000
Closed Date
2023-07-03T20:19:26.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005rXK3AAM
Lat Location
(32.74318722605469400,-96.86073910619258000)
24-00532927
Service Request Number: 24-00532927 • Address: 1615 JOHN WEST RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
24-00532927
Address
1615 JOHN WEST RD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-04T09:12:01.000
Update Date
2024-11-06T10:12:16.000
Closed Date
2024-11-06T10:12:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000HDlx1AAD
Lat Location
(32.80724852551049500,-96.68865421868728000)
24-00133530
Service Request Number: 24-00133530 • Address: 5406 LONGLEAF LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
24-00133530
Address
5406 LONGLEAF LN, DALLAS, TX, 75232
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-03-27T18:59:00.000
Status
Closed
Created Date
2024-03-24T07:38:21.000
Update Date
2024-03-24T07:50:07.000
Closed Date
2024-03-24T07:50:06.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000007XGlsAAG
Lat Location
(32.68016854967155000,-96.83458185509606000)
26-00140953
Service Request Number: 26-00140953 • Address: 2706 SOUTHLAND ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00140953
Address
2706 SOUTHLAND ST, DALLAS, TX, 75215
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-08T23:59:00.000
Status
Closed
Created Date
2026-04-06T11:25:40.000
Update Date
2026-04-06T17:19:41.000
Closed Date
2026-04-06T17:19:24.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001gEm2UAAS
Lat Location
(32.75549548007368400,-96.75506650011027000)
21-00951772
Service Request Number: 21-00951772 • Address: 819 S BARNETT AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00951772
Address
819 S BARNETT AVE, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose Cat - DAS
Overall Service Request Due Date
2021-11-18T00:59:00.000
Status
Closed
Created Date
2021-11-16T17:46:15.000
Update Date
2023-06-08T23:49:33.000
Closed Date
2021-11-16T17:46:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000tR3nGAAS
Lat Location
(32.73825178704425000,-96.87171574816428000)
20-01173729
Service Request Number: 20-01173729 • Address: 2940 BARDWELL AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01173729
Address
2940 BARDWELL AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-12-03T10:31:46.000
Update Date
2023-06-09T03:16:53.000
Closed Date
2020-12-03T10:37:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000cb2FyAAI
Lat Location
(32.71457910296227000,-96.77969682243770000)
23-00339779
Service Request Number: 23-00339779 • Address: 2631 COOMBS CREEK DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
23-00339779
Address
2631 COOMBS CREEK DR, DALLAS, TX, 75211
City Council District
3
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2023-08-15T23:59:00.000
Status
Closed
Created Date
2023-07-24T16:19:16.000
Update Date
2023-07-27T10:26:17.000
Closed Date
2023-07-27T10:26:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
311-App
Unique Key
5008z000005yr7uAAA
Lat Location
(32.71989055608472000,-96.87937714985318000)
21-00443011
Service Request Number: 21-00443011 • Address: 16326 SUNSET VALLEY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00443011
Address
16326 SUNSET VALLEY DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-17T15:14:19.000
Update Date
2023-06-09T00:56:47.000
Closed Date
2021-05-18T11:24:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000mA6TXAA0
Lat Location
(32.97307160226067400,-96.79803068050592000)
25-00523922
Service Request Number: 25-00523922 • Address: 3999 MOUNTAIN CREEK PKWY, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
25-00523922
Address
3999 MOUNTAIN CREEK PKWY, DALLAS, TX, 75236
City Council District
3
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-11-15T00:59:00.000
Status
Closed
Created Date
2025-10-30T13:20:58.000
Update Date
2026-05-15T13:15:27.000
Closed Date
2026-05-15T13:15:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001AEvmYAAT
Lat Location
(32.68977002701460000,-96.96338340093578000)
23-00303200
Service Request Number: 23-00303200 • Address: 13329 LENOSA LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
23-00303200
Address
13329 LENOSA LN, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-03T13:12:53.000
Update Date
2024-01-30T11:57:59.000
Closed Date
2023-11-28T17:18:26.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005rNoxAAE
Lat Location
(32.67007894740450000,-96.61343765865985000)
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