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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
24-00058184
Service Request Number: 24-00058184 • Address: 11903 COIT RD, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
24-00058184
Address
11903 COIT RD, DALLAS, TX, 75251
City Council District
11
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-03-13T23:59:00.000
Status
Closed
Created Date
2024-02-06T16:22:36.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-02-07T11:23:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007D4cAAAS
Lat Location
(32.91114249349642000,-96.76953159777660000)
26-00073604
Service Request Number: 26-00073604 • Address: E CLARENDON DR & S EWING AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00073604
Address
E CLARENDON DR & S EWING AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Traffic Markings - Maintenance - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-02-24T11:39:35.000
Update Date
2026-03-09T09:04:33.000
Closed Date
2026-03-09T09:04:33.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001XxpW4AAJ
Lat Location
(32.74175431373415000,-96.81272513420389000)
26-00235843
Service Request Number: 26-00235843 • Address: 5019 LINDSLEY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00235843
Address
5019 LINDSLEY AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-03T23:59:00.000
Status
Closed
Created Date
2026-06-01T13:36:30.000
Update Date
2026-06-03T21:05:36.000
Closed Date
2026-06-03T20:58:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001sUuErAAK
Lat Location
(32.79184804526173000,-96.75662728314566000)
23-00397234
Service Request Number: 23-00397234 • Address: 6506 ORCHID LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
23-00397234
Address
6506 ORCHID LN, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-08-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2023-08-21T15:07:50.000
Update Date
2023-08-25T15:41:18.000
Closed Date
2023-08-25T15:41:14.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006AqF6AAK
Lat Location
(32.89245836054091400,-96.79298282443331000)
25-00064351
Service Request Number: 25-00064351 • Address: 10421 WOOD DALE DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
25-00064351
Address
10421 WOOD DALE DR, DALLAS, TX, 75228
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-02-13T11:23:24.000
Update Date
2025-02-24T11:20:16.000
Closed Date
2025-02-24T11:20:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000USUwRAAX
Lat Location
(32.83732795212009000,-96.68753789772695000)
23-00161821
Service Request Number: 23-00161821 • Address: 2525 TURTLE CREEK BLVD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
23-00161821
Address
2525 TURTLE CREEK BLVD, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-04-10T21:21:30.000
Update Date
2023-06-07T01:33:03.000
Closed Date
2023-04-12T14:34:27.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005R1hDAAS
Lat Location
(32.80187425302274600,-96.80965356025749000)
22-00556945
Service Request Number: 22-00556945 • Address: 10632 ALEDO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00556945
Address
10632 ALEDO DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-01-04T00:59:00.000
Status
Closed
Created Date
2022-12-24T10:38:37.000
Update Date
2023-06-08T02:12:09.000
Closed Date
2022-12-28T15:58:25.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004Z5TFAA0
Lat Location
(32.84016482892891000,-96.68332145625273000)
26-00350937
Service Request Number: 26-00350937 • Address: 2217 BERGSTROM DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00350937
Address
2217 BERGSTROM DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-08T09:20:19.000
Update Date
2026-08-08T09:58:41.000
Closed Date
2026-08-08T09:58:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000028JSW2AAO
Lat Location
(32.75112852773387000,-96.68877894005983000)
25-00226793
Service Request Number: 25-00226793 • Address: 7415 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
25-00226793
Address
7415 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-05-15T14:20:17.000
Update Date
2025-05-20T15:58:10.000
Closed Date
2025-05-20T15:58:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000hevrdAAA
Lat Location
(32.87781529971632500,-96.75645805252474000)
26-00057596
Service Request Number: 26-00057596 • Address: 3424 HIGH VISTA DR, DALLAS, TX, 75234 • City Council District: 13
Service Request Number
26-00057596
Address
3424 HIGH VISTA DR, DALLAS, TX, 75234
City Council District
13
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-03T00:59:00.000
Status
Closed
Created Date
2026-02-13T09:15:59.000
Update Date
2026-03-09T10:59:39.000
Closed Date
2026-03-09T10:59:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001VpYuvAAF
Lat Location
(32.91221119993902000,-96.86298405541682000)
26-00208670
Service Request Number: 26-00208670 • Address: DALLAS FT WORTH TPKE WB & N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
26-00208670
Address
DALLAS FT WORTH TPKE WB & N HAMPTON RD, DALLAS, TX, 75208
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-05-18T23:59:00.000
Status
Closed
Created Date
2026-05-15T08:53:40.000
Update Date
2026-05-15T10:52:27.000
Closed Date
2026-05-15T10:52:26.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001p9uDDAAY
Lat Location
(32.76643507172849500,-96.85668708897758000)
26-00209602
Service Request Number: 26-00209602 • Address: 9640 PINEHURST LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00209602
Address
9640 PINEHURST LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street/Road/Driveway Blockage - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-05-16T23:59:00.000
Status
Closed
Created Date
2026-05-15T14:59:27.000
Update Date
2026-05-15T15:48:19.000
Closed Date
2026-05-15T15:48:18.000
Outcome
No street or road blockage found at location
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001pHzHJAA0
Lat Location
(32.76500992742156000,-96.65609729419715000)
23-00517900
Service Request Number: 23-00517900 • Address: 200 SHORT BLVD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
23-00517900
Address
200 SHORT BLVD, DALLAS, TX, 75232
City Council District
4
Department
Police Department
Service Request Type
Handicap Parking Violation - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-11-18T00:59:00.000
Status
Closed
Created Date
2023-11-10T14:15:30.000
Update Date
2023-11-14T07:42:29.000
Closed Date
2023-11-14T07:42:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006dxKbAAI
Lat Location
(32.68571217906168000,-96.82578026184865000)
25-00584118
Service Request Number: 25-00584118 • Address: 230 CLIFF HEIGHTS CIR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00584118
Address
230 CLIFF HEIGHTS CIR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-12-18T00:59:00.000
Status
Closed
Created Date
2025-12-13T11:09:34.000
Update Date
2025-12-16T18:40:15.000
Closed Date
2025-12-16T18:40:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001JeTUTAA3
Lat Location
(32.65479116232641000,-96.82003357315799000)
26-00093184
Service Request Number: 26-00093184 • Address: 7301 SORCEY RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
26-00093184
Address
7301 SORCEY RD, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-08T13:19:47.000
Update Date
2026-03-09T12:33:54.000
Closed Date
2026-03-09T12:33:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aRUw3AAG
Lat Location
(32.63278741502052000,-96.95070705713391000)
20-01047097
Service Request Number: 20-01047097 • Address: ALTOONA DR & W LEDBETTER DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-01047097
Address
ALTOONA DR & W LEDBETTER DR, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-01-16T00:59:00.000
Status
Closed
Created Date
2020-10-20T09:38:14.000
Update Date
2026-08-07T14:28:49.000
Closed Date
2023-05-16T15:22:28.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000aUAKWAA4
Lat Location
(32.69128696147841000,-96.88742449664608000)
25-00541232
Service Request Number: 25-00541232 • Address: 9800 INWOOD RD, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
25-00541232
Address
9800 INWOOD RD, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-02-07T00:59:00.000
Status
Closed
Created Date
2025-11-11T11:15:03.000
Update Date
2026-03-09T08:41:46.000
Closed Date
2026-03-09T08:41:29.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Czn2qAAB
Lat Location
(32.87691260292782400,-96.82093506622941000)
20-01044049
Service Request Number: 20-01044049 • Address: 8235 HUNNICUT RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01044049
Address
8235 HUNNICUT RD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-11-03T00:59:00.000
Status
Closed
Created Date
2020-10-19T11:28:58.000
Update Date
2023-06-09T03:35:40.000
Closed Date
2020-11-02T10:17:05.000
Priority
Standard
Method Received Description
311-App
Unique Key
500t000000aTxOsAAK
Lat Location
(32.80041044415361000,-96.70150894111985000)
25-00482927
Service Request Number: 25-00482927 • Address: 2200 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00482927
Address
2200 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken/Missing - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-10-05T23:59:00.000
Status
Closed
Created Date
2025-10-04T14:36:02.000
Update Date
2025-10-04T21:22:14.000
Closed Date
2025-10-04T21:22:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000014WBYbAAO
Lat Location
(32.72134386597605000,-96.80553247182615000)
26-00152599
Service Request Number: 26-00152599 • Address: 1908 WILLIAMS WAY, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
26-00152599
Address
1908 WILLIAMS WAY, DALLAS, TX, 75228
City Council District
2
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-27T23:59:00.000
Status
Closed
Created Date
2026-04-13T09:42:44.000
Update Date
2026-04-14T09:03:48.000
Closed Date
2026-04-14T08:34:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hcIDyAAM
Lat Location
(32.81308112172690000,-96.68187409408404000)
21-00423698
Service Request Number: 21-00423698 • Address: 3017 BRIDAL WREATH LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00423698
Address
3017 BRIDAL WREATH LN, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-12T07:00:16.000
Update Date
2023-06-09T01:38:17.000
Closed Date
2021-05-12T07:06:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000leXOvAAM
Lat Location
(32.69589324525736600,-96.86977300187391000)
26-00293495
Service Request Number: 26-00293495 • Address: 4326 CROZIER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00293495
Address
4326 CROZIER ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-07-07T23:59:00.000
Status
Closed
Created Date
2026-07-04T13:38:20.000
Update Date
2026-07-04T14:08:33.000
Closed Date
2026-07-04T14:08:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000020K5grAAC
Lat Location
(32.75520174373508600,-96.76029407226576000)
25-00105482
Service Request Number: 25-00105482 • Address: 2718 HONDO AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
25-00105482
Address
2718 HONDO AVE, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-03-10T16:46:29.000
Update Date
2025-03-25T10:24:10.000
Closed Date
2025-03-25T09:38:10.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Y3r11AAB
Lat Location
(32.81174544576301600,-96.81912066747657000)
25-00458723
Service Request Number: 25-00458723 • Address: 734 S VERNON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00458723
Address
734 S VERNON AVE, DALLAS, TX, 75208
City Council District
1
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-10-03T23:59:00.000
Status
Closed
Created Date
2025-09-21T10:28:40.000
Update Date
2025-09-22T14:51:05.000
Closed Date
2025-09-22T14:51:04.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000012FG64AAG
Lat Location
(32.73895413642947000,-96.83594385559789000)
26-00210241
Service Request Number: 26-00210241 • Address: 116 PALM OAK DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
26-00210241
Address
116 PALM OAK DR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-05-18T23:59:00.000
Status
Closed
Created Date
2026-05-15T23:07:10.000
Update Date
2026-05-15T23:21:51.000
Closed Date
2026-05-15T23:21:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001pM2A9AAK
Lat Location
(32.71225203311899000,-96.70378593628374000)
26-00120367
Service Request Number: 26-00120367 • Address: 13660 MONTFORT DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
26-00120367
Address
13660 MONTFORT DR, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-24T16:04:57.000
Update Date
2026-04-14T14:51:25.000
Closed Date
2026-04-14T14:51:24.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00001dmT8pAAE
Lat Location
(32.93407250700927600,-96.81318157456533000)
23-00251398
Service Request Number: 23-00251398 • Address: 6107 DESCO DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
23-00251398
Address
6107 DESCO DR, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-06-06T05:59:18.000
Update Date
2023-06-20T05:57:14.000
Closed Date
2023-06-20T05:57:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005ibPqAAI
Lat Location
(32.87467957345257000,-96.80167331377484000)
23-00551776
Service Request Number: 23-00551776 • Address: WESTERN PARK DR & W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00551776
Address
WESTERN PARK DR & W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-12-05T18:15:09.000
Update Date
2023-12-05T18:17:38.000
Closed Date
2023-12-05T18:17:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000006nZ49AAE
Lat Location
(32.72050118417592000,-96.89456507089822000)
21-00863057
Service Request Number: 21-00863057 • Address: 3014 ATWATER ALY, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00863057
Address
3014 ATWATER ALY, DALLAS, TX, 75205
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-09-22T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-09-20T13:53:31.000
Update Date
2023-06-09T00:01:59.000
Closed Date
2021-09-20T18:53:19.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000rLneCAAS
Lat Location
(32.82709789261908600,-96.78406809245547000)
24-00043896
Service Request Number: 24-00043896 • Address: 3552 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
24-00043896
Address
3552 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-02-05T18:59:00.000
Status
Closed
Created Date
2024-01-29T16:45:45.000
Update Date
2024-02-01T17:12:53.000
Closed Date
2024-02-01T17:12:52.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000079VGjAAM
Lat Location
(32.99291233849659000,-96.85782257426133000)
26-00094268
Service Request Number: 26-00094268 • Address: 3421 HACIENDA DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
26-00094268
Address
3421 HACIENDA DR, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation District Billing Dispute - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-02-04T11:46:47.000
Update Date
2026-03-09T11:18:39.000
Closed Date
2026-03-09T11:18:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aYrO7AAK
Lat Location
(32.70320806772994000,-96.88839194384708000)
24-00093276
Service Request Number: 24-00093276 • Address: 6907 MOHAWK DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
24-00093276
Address
6907 MOHAWK DR, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-02-28T12:12:33.000
Update Date
2025-03-05T11:10:02.000
Closed Date
2025-03-05T11:10:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000007M4JpAAK
Lat Location
(32.82962254880851600,-96.84939665561507000)
26-00093134
Service Request Number: 26-00093134 • Address: AUDELIA RD & TREVOR DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00093134
Address
AUDELIA RD & TREVOR DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-08T12:48:46.000
Update Date
2026-03-09T08:25:44.000
Closed Date
2026-03-09T08:25:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aRUnxAAG
Lat Location
(32.91987417673665600,-96.71778331726811000)
24-00360640
Service Request Number: 24-00360640 • Address: 4123 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
24-00360640
Address
4123 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-07-26T23:59:00.000
Status
Closed
Created Date
2024-07-25T15:05:56.000
Update Date
2024-07-25T18:19:04.000
Closed Date
2024-07-25T18:19:03.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs0000029kQjAAI
Lat Location
(32.81197792583195400,-96.81268940738173000)
26-00120828
Service Request Number: 26-00120828 • Address: 2609 HILLSBORO AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00120828
Address
2609 HILLSBORO AVE, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Sidewalk Replacement Program - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-07T23:59:00.000
Status
Closed
Created Date
2026-03-24T22:53:09.000
Update Date
2026-04-14T14:42:10.000
Closed Date
2026-04-14T14:42:09.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001dqqjVAAQ
Lat Location
(32.81613757423225000,-96.67061211529281000)
22-00203404
Service Request Number: 22-00203404 • Address: 2406 N HENDERSON AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
22-00203404
Address
2406 N HENDERSON AVE, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-05-27T23:59:00.000
Status
Closed
Created Date
2022-05-18T08:48:37.000
Update Date
2023-06-08T23:22:23.000
Closed Date
2022-05-21T08:20:16.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002ByryAAC
Lat Location
(32.81521247452165000,-96.77869651738555000)
26-00340873
Service Request Number: 26-00340873 • Address: 3530 N BUCKNER BLVD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00340873
Address
3530 N BUCKNER BLVD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-02T22:58:44.000
Update Date
2026-09-14T16:02:00.000
Closed Date
2026-09-14T16:02:00.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000026oOKQAA2
Lat Location
(32.80355565601965000,-96.68223544772780000)
26-00350923
Service Request Number: 26-00350923 • Address: 3738 HAGGAR WAY, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00350923
Address
3738 HAGGAR WAY, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken/Missing - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-08-09T23:59:00.000
Status
Closed
Created Date
2026-08-08T09:09:57.000
Update Date
2026-08-08T16:07:39.000
Closed Date
2026-08-08T16:07:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000028ItYIAA0
Lat Location
(32.83454265113742600,-96.82770834756035000)
25-00157499
Service Request Number: 25-00157499 • Address: 4130 BRIARBEND RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
25-00157499
Address
4130 BRIARBEND RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-07-07T23:59:00.000
Status
Closed
Created Date
2025-04-09T03:14:45.000
Update Date
2025-07-28T07:28:46.000
Closed Date
2025-07-28T07:28:33.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000cGY1TAAW
Lat Location
(33.00595096246847500,-96.83976532138279000)
26-00150160
Service Request Number: 26-00150160 • Address: 15150 WILDVINE DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
26-00150160
Address
15150 WILDVINE DR, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-10T21:32:21.000
Update Date
2026-05-06T15:43:48.000
Closed Date
2026-05-06T15:43:48.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hMaQ9AAK
Lat Location
(32.95623804174590500,-96.78189633963150000)
21-00172877
Service Request Number: 21-00172877 • Address: 6707 PETAIN AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00172877
Address
6707 PETAIN AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-02-27T00:59:00.000
Status
Closed
Created Date
2021-02-25T15:57:45.000
Update Date
2023-06-09T02:17:17.000
Closed Date
2021-02-26T10:25:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000hlg9GAAQ
Lat Location
(32.77561059805544400,-96.70436792002448000)
24-00349064
Service Request Number: 24-00349064 • Address: 1705 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00349064
Address
1705 SYLVAN AVE, DALLAS, TX, 75208
City Council District
1
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2024-08-09T18:59:00.000
Status
Closed
Created Date
2024-07-18T21:54:26.000
Update Date
2024-07-26T07:15:26.000
Closed Date
2024-07-26T07:15:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000001dfOPAAY
Lat Location
(32.76678610445494000,-96.83588577259981000)
22-00188505
Service Request Number: 22-00188505 • Address: 13329 MEADOWSIDE DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
22-00188505
Address
13329 MEADOWSIDE DR, DALLAS, TX, 75240
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-05-13T23:59:00.000
Status
Closed
Created Date
2022-05-10T10:00:45.000
Update Date
2023-06-08T23:06:21.000
Closed Date
2022-05-10T10:23:36.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z00000274PKAAY
Lat Location
(32.92873521958994600,-96.78322637192800000)
26-00307051
Service Request Number: 26-00307051 • Address: 10001 IRONWOOD LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
26-00307051
Address
10001 IRONWOOD LN, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-13T12:50:17.000
Update Date
2026-07-16T13:40:35.000
Closed Date
2026-07-16T13:40:34.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000022DL65AAG
Lat Location
(32.62534440897728400,-96.94513896578559000)
24-00607521
Service Request Number: 24-00607521 • Address: 6940 CLAYTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
24-00607521
Address
6940 CLAYTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2024-12-28T18:59:00.000
Status
Closed
Created Date
2024-12-26T12:51:01.000
Update Date
2024-12-26T15:29:05.000
Closed Date
2024-12-26T15:29:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000O5kSbAAJ
Lat Location
(32.81389792512922000,-96.73940044672317000)
26-00233360
Service Request Number: 26-00233360 • Address: 3822 HAGGAR WAY, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00233360
Address
3822 HAGGAR WAY, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-02T23:59:00.000
Status
Closed
Created Date
2026-05-30T12:57:15.000
Update Date
2026-06-03T19:57:15.000
Closed Date
2026-06-01T19:56:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001sCFgPAAW
Lat Location
(32.83560497837369500,-96.82711468491163000)
22-00049682
Service Request Number: 22-00049682 • Address: 6055 L B J FWY WB, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
22-00049682
Address
6055 L B J FWY WB, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-02-09T10:07:11.000
Update Date
2023-06-08T23:31:31.000
Closed Date
2022-03-30T15:28:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000001MCkNAAW
Lat Location
(32.92554385043056400,-96.80212949111520000)
23-00303269
Service Request Number: 23-00303269 • Address: 2430 DOUGLAS AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
23-00303269
Address
2430 DOUGLAS AVE, DALLAS, TX, 75219
City Council District
2
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - DEV
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-07-18T23:59:00.000
Status
Closed
Created Date
2023-07-03T13:47:25.000
Update Date
2023-07-17T09:44:14.000
Closed Date
2023-07-17T09:44:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005rOL6AAM
Lat Location
(32.80746332841421000,-96.81927677918821000)
24-00090505
Service Request Number: 24-00090505 • Address: 3535 WEBB CHAPEL EXT, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
24-00090505
Address
3535 WEBB CHAPEL EXT, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-02-26T20:17:28.000
Update Date
2024-04-10T09:55:54.000
Closed Date
2024-04-10T09:55:54.000
Priority
Emergency
Method Received Description
Phone
Unique Key
5008z000007LGEVAA4
Lat Location
(32.86543466700640400,-96.86514149920663000)
23-00336507
Service Request Number: 23-00336507 • Address: 7009 WAKE FORREST DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
23-00336507
Address
7009 WAKE FORREST DR, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-22T08:30:01.000
Update Date
2023-07-26T16:22:15.000
Closed Date
2023-07-26T16:22:13.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005yDqPAAU
Lat Location
(32.85421564804594000,-96.73898105393380000)
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