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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
23-00039542
Service Request Number: 23-00039542 • Address: 3144 ROYAL GABLE DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
23-00039542
Address
3144 ROYAL GABLE DR, DALLAS, TX, 75229
City Council District
13
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-02-03T00:59:00.000
Status
Closed
Created Date
2023-01-24T14:27:08.000
Update Date
2023-06-07T01:52:58.000
Closed Date
2023-02-07T10:42:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004uai5AAA
Lat Location
(32.89603853660070000,-96.87338930170804000)
25-00361144
Service Request Number: 25-00361144 • Address: 5962 MOUNTAIN VALLEY LN, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
25-00361144
Address
5962 MOUNTAIN VALLEY LN, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-07-29T23:59:00.000
Status
Closed
Created Date
2025-07-27T11:12:21.000
Update Date
2025-08-14T11:16:30.000
Closed Date
2025-08-14T11:16:29.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000t1ejkAAA
Lat Location
(32.73440811023086000,-96.92309210743272000)
23-00408811
Service Request Number: 23-00408811 • Address: 5600 S BUCKNER BLVD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
23-00408811
Address
5600 S BUCKNER BLVD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2023-09-18T23:59:00.000
Status
Closed
Created Date
2023-09-01T11:04:53.000
Update Date
2024-10-01T00:08:46.000
Closed Date
2023-09-01T12:45:25.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006DTjZAAW
Lat Location
(32.79360946030911000,-96.68462028731435000)
25-00005154
Service Request Number: 25-00005154 • Address: 2219 BOYD ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
25-00005154
Address
2219 BOYD ST, DALLAS, TX, 75224
City Council District
1
Department
Police Department
Service Request Type
Fireworks - DPD
Overall Service Request Due Date
2025-01-09T00:59:00.000
Status
Closed
Created Date
2025-01-05T00:40:01.000
Update Date
2025-01-05T00:40:07.000
Closed Date
2025-01-05T00:40:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000P6VtxAAF
Lat Location
(32.72435716287466000,-96.83914647087440000)
25-00191739
Service Request Number: 25-00191739 • Address: 10402 BLACK WALNUT DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00191739
Address
10402 BLACK WALNUT DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-04-29T23:59:00.000
Status
Closed
Created Date
2025-04-28T09:17:38.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2025-04-28T12:03:32.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000ewtLHAAY
Lat Location
(32.90974936822479400,-96.70548768268394000)
24-00425139
Service Request Number: 24-00425139 • Address: 9832 TAMALPAIS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00425139
Address
9832 TAMALPAIS DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-01T16:15:31.000
Update Date
2024-10-09T15:24:35.000
Closed Date
2024-10-09T15:24:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000006tvbiAAA
Lat Location
(32.72541237592840000,-96.65296170240318000)
25-00461718
Service Request Number: 25-00461718 • Address: ARAPAHO RD & PRESTON RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
25-00461718
Address
ARAPAHO RD & PRESTON RD, DALLAS, TX, 75248
City Council District
11
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-10-07T23:59:00.000
Status
Closed
Created Date
2025-09-23T08:30:11.000
Update Date
2026-05-15T13:20:33.000
Closed Date
2026-05-15T13:20:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000012XvFdAAK
Lat Location
(32.96237684743629000,-96.80458438753544000)
22-00346466
Service Request Number: 22-00346466 • Address: 1201 S TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00346466
Address
1201 S TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-08-13T15:44:21.000
Update Date
2023-06-08T03:14:23.000
Closed Date
2022-08-29T09:21:41.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000003FiS8AAK
Lat Location
(32.73415728359504000,-96.83794817520395000)
26-00148911
Service Request Number: 26-00148911 • Address: 3209 ST CROIX DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00148911
Address
3209 ST CROIX DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-10T10:03:55.000
Update Date
2026-04-14T11:22:04.000
Closed Date
2026-04-14T10:36:39.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hD3elAAC
Lat Location
(32.90497053507651000,-96.87010457290226000)
24-00367960
Service Request Number: 24-00367960 • Address: 1330 DELL OAK DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00367960
Address
1330 DELL OAK DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-30T10:16:22.000
Update Date
2024-08-10T12:46:33.000
Closed Date
2024-08-10T12:46:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000002cGNdAAM
Lat Location
(32.73561352892225000,-96.70744304844632000)
22-00288391
Service Request Number: 22-00288391 • Address: 1406 QUARTET DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00288391
Address
1406 QUARTET DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation District Billing Dispute - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-08-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-06-29T15:16:39.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-07-08T09:25:11.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002p6YqAAI
Lat Location
(32.66732479563244600,-96.80284197047347000)
21-00459759
Service Request Number: 21-00459759 • Address: 1917 SHADY GLEN LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00459759
Address
1917 SHADY GLEN LN, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-21T11:14:05.000
Update Date
2023-06-09T00:57:52.000
Closed Date
2021-05-21T13:08:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mCTPtAAO
Lat Location
(32.67881717261426000,-96.85203575603137000)
26-00079171
Service Request Number: 26-00079171 • Address: 2015 N PRAIRIE AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
26-00079171
Address
2015 N PRAIRIE AVE, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-27T09:52:08.000
Update Date
2026-03-09T16:29:16.000
Closed Date
2026-03-09T15:40:39.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YfqPzAAJ
Lat Location
(32.80787591252375000,-96.78008173047354000)
22-00178020
Service Request Number: 22-00178020 • Address: 2440 VOLGA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00178020
Address
2440 VOLGA AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Cost-Plus - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-05-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-04-28T12:03:32.000
Update Date
2023-06-08T23:02:32.000
Closed Date
2022-05-04T08:42:28.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000023sA9AAI
Lat Location
(32.70548793112859000,-96.78780300094502000)
25-00105495
Service Request Number: 25-00105495 • Address: 1211 BROOKMERE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00105495
Address
1211 BROOKMERE DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-03-13T18:59:00.000
Status
Closed
Created Date
2025-03-10T16:52:16.000
Update Date
2025-03-11T21:06:12.000
Closed Date
2025-03-11T21:06:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000Y3w8lAAB
Lat Location
(32.69423849754369400,-96.80863643127178000)
21-00442906
Service Request Number: 21-00442906 • Address: 5621 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00442906
Address
5621 W LOVERS LN, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-17T15:03:34.000
Update Date
2023-06-09T00:56:47.000
Closed Date
2021-05-21T08:36:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA6xfAAC
Lat Location
(32.85131734695725000,-96.81692697290201000)
20-01042601
Service Request Number: 20-01042601 • Address: N LAMAR ST & PACIFIC AVE, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-01042601
Address
N LAMAR ST & PACIFIC AVE, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-10-22T23:59:00.000
Status
Closed
Created Date
2020-10-18T23:48:10.000
Update Date
2026-08-07T14:27:03.000
Closed Date
2020-10-19T09:28:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000aTqCzAAK
Lat Location
(32.78107369620662000,-96.80469831400902000)
26-00095440
Service Request Number: 26-00095440 • Address: INWOOD RD & WALNUT HILL LN, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
26-00095440
Address
INWOOD RD & WALNUT HILL LN, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street/Road Blockage - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T19:56:45.000
Update Date
2026-03-09T22:36:59.000
Closed Date
2026-03-09T22:36:58.000
Outcome
No Futher Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aiuSiAAI
Lat Location
(32.88011071365649000,-96.82115130585817000)
24-00367981
Service Request Number: 24-00367981 • Address: 2672 KATHLEEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00367981
Address
2672 KATHLEEN AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation District Billing Dispute - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-09-11T23:59:00.000
Status
Closed
Created Date
2024-07-30T10:20:40.000
Update Date
2024-08-05T09:00:06.000
Closed Date
2024-08-05T09:00:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000002cZd7AAE
Lat Location
(32.70889873858373400,-96.78320391030236000)
26-00049595
Service Request Number: 26-00049595 • Address: ELSTON DR & GREENSPAN AVE, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
26-00049595
Address
ELSTON DR & GREENSPAN AVE, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Knockdown - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-02-13T00:59:00.000
Status
Closed
Created Date
2026-02-08T15:16:03.000
Update Date
2026-02-09T07:20:24.000
Closed Date
2026-02-09T07:20:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001UhqkkAAB
Lat Location
(32.67025343832538000,-96.82912221557655000)
26-00083560
Service Request Number: 26-00083560 • Address: 7324 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
26-00083560
Address
7324 SKILLMAN ST, DALLAS, TX, 75231
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-02T15:57:23.000
Update Date
2026-03-09T13:30:08.000
Closed Date
2026-03-09T13:30:07.000
Priority
Emergency
Method Received Description
Proactive
Unique Key
500cs00001ZCoPSAA1
Lat Location
(32.88127758799284000,-96.73452494979523000)
26-00146622
Service Request Number: 26-00146622 • Address: 922 MARTINIQUE AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00146622
Address
922 MARTINIQUE AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-09T08:55:37.000
Update Date
2026-04-14T11:45:13.000
Closed Date
2026-04-14T10:59:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001gxAPGAA2
Lat Location
(32.79940398364274000,-96.74574061042999000)
26-00206727
Service Request Number: 26-00206727 • Address: 5324 ALTON AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
26-00206727
Address
5324 ALTON AVE, DALLAS, TX, 75214
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-05-21T23:59:00.000
Status
Closed
Created Date
2026-05-14T09:45:16.000
Update Date
2026-05-15T16:02:36.000
Closed Date
2026-05-15T16:02:20.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ovwmmAAA
Lat Location
(32.79715431596104500,-96.75759900214742000)
24-00492137
Service Request Number: 24-00492137 • Address: 10335 CRESTOVER DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
24-00492137
Address
10335 CRESTOVER DR, DALLAS, TX, 75229
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-10-15T18:59:00.000
Status
Closed
Created Date
2024-10-10T08:22:31.000
Update Date
2024-10-10T19:32:34.000
Closed Date
2024-10-10T19:32:34.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000CxHkHAAV
Lat Location
(32.88687396897816500,-96.84991136826905000)
26-00092463
Service Request Number: 26-00092463 • Address: 4509 LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
26-00092463
Address
4509 LIVE OAK ST, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-07T15:14:01.000
Update Date
2026-03-09T12:08:31.000
Closed Date
2026-03-09T12:08:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aMSJmAAO
Lat Location
(32.79966696861945500,-96.77628502655529000)
26-00235251
Service Request Number: 26-00235251 • Address: 2711 WESTERN PARK DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
26-00235251
Address
2711 WESTERN PARK DR, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-06-03T23:59:00.000
Status
Closed
Created Date
2026-06-01T10:02:02.000
Update Date
2026-06-03T11:23:05.000
Closed Date
2026-06-01T11:22:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001sOsfaAAC
Lat Location
(32.71418234167137500,-96.89278711884239000)
25-00164378
Service Request Number: 25-00164378 • Address: 14360 HAYMEADOW CIR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
25-00164378
Address
14360 HAYMEADOW CIR, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-04-16T23:59:00.000
Status
Closed
Created Date
2025-04-12T13:23:47.000
Update Date
2025-04-14T16:10:54.000
Closed Date
2025-04-14T16:10:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000cpGODAA2
Lat Location
(32.94434958741071000,-96.76985550592103000)
22-00338559
Service Request Number: 22-00338559 • Address: 5102 W DAVIS ST, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
22-00338559
Address
5102 W DAVIS ST, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2022-09-14T23:59:00.000
Status
Closed
Created Date
2022-08-09T11:13:52.000
Update Date
2023-06-08T03:13:04.000
Closed Date
2022-09-12T10:42:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003CmIAAA0
Lat Location
(32.74943552889802600,-96.91020373930935000)
21-00267086
Service Request Number: 21-00267086 • Address: 7479 BRENTCOVE CIR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00267086
Address
7479 BRENTCOVE CIR, DALLAS, TX, 75214
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-03-29T23:59:00.000
Status
Closed
Created Date
2021-03-25T13:00:06.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-03-25T13:46:34.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000jChnnAAC
Lat Location
(32.85163410409603600,-96.73306854240492000)
23-00193824
Service Request Number: 23-00193824 • Address: 7336 FENTON DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
23-00193824
Address
7336 FENTON DR, DALLAS, TX, 75231
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-05-03T23:59:00.000
Status
Closed
Created Date
2023-04-28T13:02:52.000
Update Date
2023-06-07T00:57:00.000
Closed Date
2023-05-01T13:03:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005WyQrAAK
Lat Location
(32.85733366281165000,-96.73603782952671000)
21-00550694
Service Request Number: 21-00550694 • Address: 616 W NEELY ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00550694
Address
616 W NEELY ST, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-06-16T11:20:50.000
Update Date
2023-06-12T01:22:14.000
Closed Date
2021-06-24T11:31:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000n1etlAAA
Lat Location
(32.75020267354161000,-96.83198076992230000)
25-00040607
Service Request Number: 25-00040607 • Address: 232 N ACRES DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00040607
Address
232 N ACRES DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works
Service Request Type
Flooding - Emergency - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-02-03T00:59:00.000
Status
Closed
Created Date
2025-01-30T02:06:35.000
Update Date
2026-08-07T13:17:19.000
Closed Date
2025-01-30T02:57:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000SR3rKAAT
Lat Location
(32.71479535405454400,-96.63859605764891000)
23-00483995
Service Request Number: 23-00483995 • Address: 6163 FARNSWORTH DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
23-00483995
Address
6163 FARNSWORTH DR, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-10-19T15:10:56.000
Update Date
2023-10-21T15:39:20.000
Closed Date
2023-10-21T15:39:19.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000006VP6TAAW
Lat Location
(32.69200481130699000,-96.92828517833253000)
25-00187171
Service Request Number: 25-00187171 • Address: 3234 PINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00187171
Address
3234 PINE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-04-24T18:59:00.000
Status
Closed (Transferred)
Created Date
2025-04-22T14:26:08.000
Update Date
2025-04-24T21:57:57.000
Closed Date
2025-04-24T21:57:55.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000ecq50AAA
Lat Location
(32.76349365930402000,-96.75268814024870000)
23-00303205
Service Request Number: 23-00303205 • Address: 525 RAYENELL AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00303205
Address
525 RAYENELL AVE, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-07-11T23:59:00.000
Status
Closed
Created Date
2023-07-03T13:14:14.000
Update Date
2023-07-12T10:17:21.000
Closed Date
2023-07-12T10:17:21.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005rNOHAA2
Lat Location
(32.72035277311957000,-96.70618951486377000)
23-00514386
Service Request Number: 23-00514386 • Address: 2141 SANDY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
23-00514386
Address
2141 SANDY LN, DALLAS, TX, 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-11-10T00:59:00.000
Status
Closed
Created Date
2023-11-08T12:24:13.000
Update Date
2023-11-08T14:10:57.000
Closed Date
2023-11-08T14:10:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006czVwAAI
Lat Location
(32.86053546662649000,-96.90468491503690000)
25-00584116
Service Request Number: 25-00584116 • Address: 4551 PRODUCTION DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
25-00584116
Address
4551 PRODUCTION DR, DALLAS, TX, 75235
City Council District
2
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-01-14T00:59:00.000
Status
Closed
Created Date
2025-12-13T11:08:31.000
Update Date
2025-12-24T14:18:31.000
Closed Date
2025-12-24T14:18:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001JeT4fAAF
Lat Location
(32.80757939423336000,-96.82840809736899000)
25-00040624
Service Request Number: 25-00040624 • Address: 8150 N STEMMONS FWY NB, DALLAS, TX, 75247 • City Council District: 2
Service Request Number
25-00040624
Address
8150 N STEMMONS FWY NB, DALLAS, TX, 75247
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2025-01-31T18:59:00.000
Status
Closed
Created Date
2025-01-30T04:10:20.000
Update Date
2025-01-30T04:10:42.000
Closed Date
2025-01-30T04:10:20.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000SR4iYAAT
Lat Location
(32.82374943230576000,-96.87096397916252000)
24-00270446
Service Request Number: 24-00270446 • Address: 3200 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00270446
Address
3200 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-06-06T23:59:00.000
Status
Closed
Created Date
2024-06-05T16:11:23.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-06-05T18:12:30.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000080nofAAA
Lat Location
(32.70857600001352000,-96.80170737003724000)
20-01199739
Service Request Number: 20-01199739 • Address: 7053 TOLAND ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01199739
Address
7053 TOLAND ST, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-12-13T07:42:15.000
Update Date
2023-06-09T03:22:33.000
Closed Date
2021-01-28T17:22:41.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000dFFkNAAW
Lat Location
(32.77471844641789000,-96.69834900428975000)
26-00089237
Service Request Number: 26-00089237 • Address: 2310 MADERA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00089237
Address
2310 MADERA ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-05T14:13:09.000
Update Date
2026-03-05T17:17:42.000
Closed Date
2026-03-05T17:17:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZxfLqAAJ
Lat Location
(32.81547688323128400,-96.77740710475413000)
21-00930030
Service Request Number: 21-00930030 • Address: 3836 OAK ARBOR DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00930030
Address
3836 OAK ARBOR DR, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-10-31T08:41:39.000
Update Date
2023-06-08T23:53:25.000
Closed Date
2021-11-13T09:13:19.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000nR7egAAC
Lat Location
(32.69660376060461000,-96.88648395552126000)
25-00219828
Service Request Number: 25-00219828 • Address: 2102 SHEA RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
25-00219828
Address
2102 SHEA RD, DALLAS, TX, 75235
City Council District
2
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - PDD
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-05-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2025-05-09T09:28:03.000
Update Date
2025-05-12T15:59:19.000
Closed Date
2025-05-12T15:59:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000h6JjyAAE
Lat Location
(32.82854422793993600,-96.85419572003337000)
25-00164380
Service Request Number: 25-00164380 • Address: 1179 TARPLEY AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
25-00164380
Address
1179 TARPLEY AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-12T13:26:34.000
Update Date
2025-04-17T11:07:30.000
Closed Date
2025-04-17T11:07:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000cp8otAAA
Lat Location
(32.73348031998414000,-96.88058841437552000)
26-00323413
Service Request Number: 26-00323413 • Address: 9316 SEAGROVE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00323413
Address
9316 SEAGROVE DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-07-29T23:59:00.000
Status
Closed
Created Date
2026-07-22T17:19:04.000
Update Date
2026-07-24T15:46:11.000
Closed Date
2026-07-24T15:46:10.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
API
Unique Key
500cs000024PESiAAO
Lat Location
(32.89853403416269000,-96.74113685445003000)
22-00426141
Service Request Number: 22-00426141 • Address: 1019 VERMONT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00426141
Address
1019 VERMONT AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-09-28T11:50:28.000
Update Date
2023-06-08T02:35:58.000
Closed Date
2022-10-07T08:59:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000003h4jPAAQ
Lat Location
(32.72699753426823000,-96.81043286692334000)
26-00436777
Service Request Number: 26-00436777 • Address: 627 S LONGACRE LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
26-00436777
Address
627 S LONGACRE LN, DALLAS, TX, 75217
City Council District
8
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-10-26T23:59:00.000
Status
New
Created Date
2026-10-02T12:46:05.000
Update Date
2026-10-02T12:46:12.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002LtG5TAAV
Lat Location
(32.70710201910719000,-96.70848454647825000)
24-00130339
Service Request Number: 24-00130339 • Address: 656 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
24-00130339
Address
656 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-04-04T18:59:00.000
Status
Closed
Created Date
2024-03-21T17:30:09.000
Update Date
2024-03-22T09:37:02.000
Closed Date
2024-03-22T09:37:02.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000007WKoVAAW
Lat Location
(32.77601584312543500,-96.79793513121480000)
26-00139738
Service Request Number: 26-00139738 • Address: 13368 SOUTHVIEW LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
26-00139738
Address
13368 SOUTHVIEW LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-04-07T23:59:00.000
Status
Closed
Created Date
2026-04-05T07:04:04.000
Update Date
2026-04-05T09:54:37.000
Closed Date
2026-04-05T09:54:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001g4y4vAAA
Lat Location
(32.92937212310148000,-96.76709281144811000)
25-00105456
Service Request Number: 25-00105456 • Address: 4722 MEADOW ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00105456
Address
4722 MEADOW ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-03-10T16:38:32.000
Update Date
2025-03-18T14:16:55.000
Closed Date
2025-03-18T14:16:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Y41pxAAB
Lat Location
(32.75881326258785000,-96.74906533723976000)
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