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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
22-00139408
Service Request Number: 22-00139408 • Address: 619 EDGEDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
22-00139408
Address
619 EDGEDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-04-11T16:34:28.000
Update Date
2023-06-08T22:44:28.000
Closed Date
2022-04-21T13:49:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000001nZt0AAE
Lat Location
(32.65022719704041500,-96.83216451295125000)
24-00454684
Service Request Number: 24-00454684 • Address: 2431 SHARON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
24-00454684
Address
2431 SHARON ST, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-19T01:54:39.000
Update Date
2024-09-22T13:47:18.000
Closed Date
2024-09-22T13:47:17.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000009P2hkAAC
Lat Location
(32.73031432182169000,-96.85774726437388000)
21-00653033
Service Request Number: 21-00653033 • Address: 7928 HULL AVE, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00653033
Address
7928 HULL AVE, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-07-15T05:54:37.000
Update Date
2023-06-09T00:39:23.000
Closed Date
2022-02-18T17:52:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000oKVkwAAG
Lat Location
(32.71449441590516500,-96.74728294724757000)
26-00091376
Service Request Number: 26-00091376 • Address: 4114 DAWES DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00091376
Address
4114 DAWES DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-06T15:56:02.000
Update Date
2026-03-09T10:55:01.000
Closed Date
2026-03-09T10:55:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aDMnBAAW
Lat Location
(32.72727210186279000,-96.88705511668608000)
20-01199757
Service Request Number: 20-01199757 • Address: 6947 TRUTH DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-01199757
Address
6947 TRUTH DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-12-13T08:51:40.000
Update Date
2023-06-09T03:22:33.000
Closed Date
2020-12-13T12:35:02.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000dFGHAAA4
Lat Location
(32.70048249625712000,-96.94510659764413000)
24-00492122
Service Request Number: 24-00492122 • Address: 4256 MARVIN D LOVE SERV NB, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00492122
Address
4256 MARVIN D LOVE SERV NB, DALLAS, TX, 75224
City Council District
4
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-10-31T18:59:00.000
Status
Closed
Created Date
2024-10-10T08:15:31.000
Update Date
2024-10-17T10:05:10.000
Closed Date
2024-10-17T10:05:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000CwkmlAAB
Lat Location
(32.69229207723808600,-96.84430818018596000)
21-00479043
Service Request Number: 21-00479043 • Address: 5211 WESTGROVE PL, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00479043
Address
5211 WESTGROVE PL, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-06-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T14:52:49.000
Update Date
2023-06-09T00:56:45.000
Closed Date
2021-05-27T09:49:28.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mPYExAAO
Lat Location
(32.97880128479374000,-96.81960806752546000)
25-00542792
Service Request Number: 25-00542792 • Address: 623 E WOODIN BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00542792
Address
623 E WOODIN BLVD, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-11-27T00:59:00.000
Status
Closed
Created Date
2025-11-12T13:46:20.000
Update Date
2026-05-15T13:13:05.000
Closed Date
2026-05-15T13:12:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001DHWwNAAX
Lat Location
(32.72291487452080400,-96.81545251745375000)
26-00092429
Service Request Number: 26-00092429 • Address: FOREST LN & TI BLVD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00092429
Address
FOREST LN & TI BLVD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-07T14:45:41.000
Update Date
2026-03-09T09:15:16.000
Closed Date
2026-03-09T09:15:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aMgoAAAS
Lat Location
(32.90928892190134000,-96.75865244984477000)
24-00519731
Service Request Number: 24-00519731 • Address: 5286 KEENELAND PKWY, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
24-00519731
Address
5286 KEENELAND PKWY, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2024-10-28T23:59:00.000
Status
Closed
Created Date
2024-10-26T09:35:54.000
Update Date
2024-10-26T14:56:25.000
Closed Date
2024-10-26T14:56:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000FrxfdAAB
Lat Location
(32.73487452460217600,-96.91489117202784000)
26-00053471
Service Request Number: 26-00053471 • Address: 10740 SHADY TRL, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00053471
Address
10740 SHADY TRL, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-10T18:55:34.000
Update Date
2026-03-09T17:26:29.000
Closed Date
2026-03-09T17:26:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001VEijaAAD
Lat Location
(32.87328244237601600,-96.89038156676200000)
26-00350835
Service Request Number: 26-00350835 • Address: 414 AVENUE G, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00350835
Address
414 AVENUE G, DALLAS, TX, 75203
City Council District
4
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-08-21T23:59:00.000
Status
Closed
Created Date
2026-08-08T07:06:17.000
Update Date
2026-08-08T07:27:45.000
Closed Date
2026-08-08T07:27:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000028IpuTAAS
Lat Location
(32.74450482902262000,-96.79265718610998000)
26-00209324
Service Request Number: 26-00209324 • Address: 3520 CARL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00209324
Address
3520 CARL ST, DALLAS, TX, 75210
City Council District
7
Department
Planning & Development Department
Service Request Type
Landscaping Violation (Arborist) - PDD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-06-30T23:59:00.000
Status
Closed
Created Date
2026-05-15T13:15:08.000
Update Date
2026-05-15T15:21:27.000
Closed Date
2026-05-15T15:21:07.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001pED63AAG
Lat Location
(32.77157619686736500,-96.75587092838059000)
25-00414388
Service Request Number: 25-00414388 • Address: 2405 MACON ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00414388
Address
2405 MACON ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-08-26T22:40:37.000
Update Date
2025-09-02T10:27:53.000
Closed Date
2025-09-02T10:27:53.000
Priority
Emergency
Method Received Description
API
Unique Key
500cs00000yB3srAAC
Lat Location
(32.74926793899808000,-96.75527977690668000)
22-00292271
Service Request Number: 22-00292271 • Address: 1254 N BAGLEY ST, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
22-00292271
Address
1254 N BAGLEY ST, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-11T12:51:35.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-29T15:47:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002qfDGAAY
Lat Location
(32.75733391979454000,-96.91260275709466000)
26-00092107
Service Request Number: 26-00092107 • Address: W CAMP WISDOM RD & FM 1382 HWY, DALLAS, TX, 75052 • City Council District: 3
Service Request Number
26-00092107
Address
W CAMP WISDOM RD & FM 1382 HWY, DALLAS, TX, 75052
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - All Out - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-07T09:05:24.000
Update Date
2026-03-09T10:23:16.000
Closed Date
2026-03-09T10:23:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aKthRAAS
Lat Location
(32.65621867307453000,-96.97985560418533000)
23-00261030
Service Request Number: 23-00261030 • Address: 5831 ALPHA RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
23-00261030
Address
5831 ALPHA RD, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-06-10T10:18:09.000
Update Date
2023-06-11T11:17:55.000
Closed Date
2023-06-11T11:17:54.000
Priority
Emergency
Method Received Description
API
Unique Key
5008z000005k2shAAA
Lat Location
(32.93290818658302000,-96.80686929898398000)
25-00306319
Service Request Number: 25-00306319 • Address: 3028 MAIN ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
25-00306319
Address
3028 MAIN ST, DALLAS, TX, 75226
City Council District
2
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-14T23:59:00.000
Status
Closed
Created Date
2025-06-26T20:22:03.000
Update Date
2026-05-15T13:31:50.000
Closed Date
2026-05-15T13:31:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000ns5jHAAQ
Lat Location
(32.78446571945272600,-96.78006514524007000)
26-00093822
Service Request Number: 26-00093822 • Address: 8300 TRITON LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00093822
Address
8300 TRITON LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T08:35:46.000
Update Date
2026-03-09T11:28:41.000
Closed Date
2026-03-09T11:28:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aWeukAAC
Lat Location
(32.75366184635801000,-96.67722900911741000)
26-00094989
Service Request Number: 26-00094989 • Address: 2858 GRAFTON AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00094989
Address
2858 GRAFTON AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Shopping Carts - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T15:30:32.000
Update Date
2026-03-09T20:42:53.000
Closed Date
2026-03-09T20:42:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001adEkGAAU
Lat Location
(32.73077707455971000,-96.86779181506513000)
26-00351136
Service Request Number: 26-00351136 • Address: 5000 THUNDER RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
26-00351136
Address
5000 THUNDER RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-08-11T23:59:00.000
Status
Closed
Created Date
2026-08-08T12:18:37.000
Update Date
2026-08-08T21:19:34.000
Closed Date
2026-08-08T21:19:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000028KNdyAAG
Lat Location
(32.92363761068800000,-96.82134898192491000)
25-00150822
Service Request Number: 25-00150822 • Address: 13599 MEANDERING WAY, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
25-00150822
Address
13599 MEANDERING WAY, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-04T14:56:10.000
Update Date
2025-04-10T13:29:05.000
Closed Date
2025-04-10T12:43:47.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000bjBmoAAE
Lat Location
(32.93398668128604000,-96.77748061823318000)
21-00914337
Service Request Number: 21-00914337 • Address: 3314 KNOX ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00914337
Address
3314 KNOX ST, DALLAS, TX, 75205
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-10-21T23:59:00.000
Status
Closed
Created Date
2021-10-20T14:02:46.000
Update Date
2023-06-09T00:15:11.000
Closed Date
2021-10-20T15:31:54.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000so2wMAAQ
Lat Location
(32.82406099547964000,-96.79081428488260000)
25-00226759
Service Request Number: 25-00226759 • Address: 2719 SANTA CRUZ DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00226759
Address
2719 SANTA CRUZ DR, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-05-15T14:12:47.000
Update Date
2025-05-16T16:49:21.000
Closed Date
2025-05-16T16:02:48.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000hdaxLAAQ
Lat Location
(32.75935275475726600,-96.69965718773065000)
21-00569904
Service Request Number: 21-00569904 • Address: 2463 TAYLOR ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00569904
Address
2463 TAYLOR ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-06-21T17:17:23.000
Update Date
2023-06-12T01:05:45.000
Closed Date
2021-06-21T23:37:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000nOcqwAAC
Lat Location
(32.78001363656041000,-96.78573353790722000)
22-00013610
Service Request Number: 22-00013610 • Address: 8411 INWOOD RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
22-00013610
Address
8411 INWOOD RD, DALLAS, TX, 75209
City Council District
13
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-01-13T00:59:00.000
Status
Closed
Created Date
2022-01-11T16:02:39.000
Update Date
2023-06-08T23:28:42.000
Closed Date
2022-01-11T16:28:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000vKu84AAC
Lat Location
(32.85658694452819600,-96.82141194446649000)
26-00089814
Service Request Number: 26-00089814 • Address: 1519 COVER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00089814
Address
1519 COVER DR, DALLAS, TX, 75241
City Council District
8
Department
Water Utilities
Service Request Type
Water Utilities Payment Plan Request - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-05T17:33:06.000
Update Date
2026-03-09T13:50:33.000
Closed Date
2026-03-09T13:50:10.000
Outcome
See Internal Comments
Priority
Standard
Method Received Description
API
Unique Key
500cs00001a1flRAAQ
Lat Location
(32.66562367320128000,-96.79576842082905000)
22-00020990
Service Request Number: 22-00020990 • Address: 7929 MILLSTONE DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
22-00020990
Address
7929 MILLSTONE DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-01-17T20:10:02.000
Update Date
2023-06-08T23:41:40.000
Closed Date
2022-01-19T09:12:02.000
Priority
Priority
Method Received Description
Phone
Unique Key
500t000000vM067AAC
Lat Location
(32.79721463496775000,-96.71104217654342000)
26-00087338
Service Request Number: 26-00087338 • Address: 7008 NICKI ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00087338
Address
7008 NICKI ST, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T15:14:44.000
Update Date
2026-03-09T10:53:20.000
Closed Date
2026-03-09T10:52:53.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZiVElAAN
Lat Location
(32.99488568342404400,-96.78361560625835000)
26-00110909
Service Request Number: 26-00110909 • Address: 9563 MARSH LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00110909
Address
9563 MARSH LN, DALLAS, TX, 75220
City Council District
6
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-19T23:59:00.000
Status
Closed
Created Date
2026-03-18T16:37:04.000
Update Date
2026-03-19T10:28:44.000
Closed Date
2026-03-19T10:28:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001cbZwVAAU
Lat Location
(32.86642106152418000,-96.85639071919270000)
24-00087896
Service Request Number: 24-00087896 • Address: 5308 BENT TREE FOREST DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
24-00087896
Address
5308 BENT TREE FOREST DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-02-27T18:59:00.000
Status
Closed (Transferred)
Created Date
2024-02-25T01:20:56.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2024-02-25T02:01:18.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007KXQmAAO
Lat Location
(32.96495555997775000,-96.81722447805286000)
22-00235964
Service Request Number: 22-00235964 • Address: 4835 DOLPHIN RD, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
22-00235964
Address
4835 DOLPHIN RD, DALLAS, TX, 75223
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-06T14:17:08.000
Update Date
2023-06-08T23:16:38.000
Closed Date
2022-06-07T10:42:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002Ng0RAAS
Lat Location
(32.78264732550413600,-96.73778020928506000)
23-00551699
Service Request Number: 23-00551699 • Address: 3454 TIOGA ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
23-00551699
Address
3454 TIOGA ST, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-12-07T00:59:00.000
Status
Closed
Created Date
2023-12-05T17:31:10.000
Update Date
2023-12-05T21:13:52.000
Closed Date
2023-12-05T21:13:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006nYLtAAM
Lat Location
(32.65989879582320000,-96.76437427773970000)
23-00099853
Service Request Number: 23-00099853 • Address: 6502 LA GRANGE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
23-00099853
Address
6502 LA GRANGE DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-03-08T00:59:00.000
Status
Closed
Created Date
2023-03-04T13:57:50.000
Update Date
2023-06-07T01:35:09.000
Closed Date
2023-03-12T10:05:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005FruKAAS
Lat Location
(32.66390158502543500,-96.75771466012287000)
24-00501338
Service Request Number: 24-00501338 • Address: E ILLINOIS AVE & E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00501338
Address
E ILLINOIS AVE & E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-10-30T23:59:00.000
Status
Closed
Created Date
2024-10-16T06:57:05.000
Update Date
2024-10-17T08:29:08.000
Closed Date
2024-10-17T08:29:08.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000E2q0rAAB
Lat Location
(32.71733561658048000,-96.78614713808050000)
24-00322869
Service Request Number: 24-00322869 • Address: 402 AVENUE H, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
24-00322869
Address
402 AVENUE H, DALLAS, TX, 75203
City Council District
4
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-07-17T18:59:00.000
Status
Closed (Transferred)
Created Date
2024-07-02T16:52:21.000
Update Date
2024-07-03T11:45:01.000
Closed Date
2024-07-03T11:44:59.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
5008z000008CREOAA4
Lat Location
(32.74479290945639000,-96.79185666004302000)
26-00426636
Service Request Number: 26-00426636 • Address: 6952 CLEARHAVEN DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
26-00426636
Address
6952 CLEARHAVEN DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-12-25T00:59:00.000
Status
In Progress
Created Date
2026-09-25T11:03:35.000
Update Date
2026-10-02T15:03:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002K5sJNAAZ
Lat Location
(32.96682971809141000,-96.78862394653856000)
26-00341001
Service Request Number: 26-00341001 • Address: 1094 E PENTAGON PKWY, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00341001
Address
1094 E PENTAGON PKWY, DALLAS, TX, 75216
City Council District
4
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-08-24T23:59:00.000
Status
Closed
Created Date
2026-08-03T06:28:08.000
Update Date
2026-08-08T07:11:06.000
Closed Date
2026-08-06T07:10:09.000
Outcome
Investigation Complete
Priority
MCC
Method Received Description
Phone
Unique Key
500cs000026ponvAAA
Lat Location
(32.68634706824238400,-96.80973455126046000)
23-00428508
Service Request Number: 23-00428508 • Address: 400 GRAHAM AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
23-00428508
Address
400 GRAHAM AVE, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2023-09-15T12:47:42.000
Status
Closed
Created Date
2023-09-14T12:47:42.000
Update Date
2023-09-14T12:47:47.000
Closed Date
2023-09-14T12:47:42.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006I6TBAA0
Lat Location
(32.79880097305818000,-96.75456422763449000)
21-00347256
Service Request Number: 21-00347256 • Address: 10001 MEADOWBROOK DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00347256
Address
10001 MEADOWBROOK DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-04-19T13:41:32.000
Update Date
2023-06-09T01:53:43.000
Closed Date
2021-05-03T16:53:11.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000kgGXWAA2
Lat Location
(32.88020730431884400,-96.81701481829242000)
26-00093426
Service Request Number: 26-00093426 • Address: 11210 FLAMINGO LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00093426
Address
11210 FLAMINGO LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-08T17:04:11.000
Update Date
2026-03-09T17:57:46.000
Closed Date
2026-03-09T17:57:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aSgdOAAS
Lat Location
(32.85348099744197000,-96.68726562571194000)
23-00124779
Service Request Number: 23-00124779 • Address: 2383 GREENLAND DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
23-00124779
Address
2383 GREENLAND DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-03-20T10:17:19.000
Update Date
2023-06-07T01:28:46.000
Closed Date
2023-03-21T09:41:50.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000005KNuSAAW
Lat Location
(32.80306805833404000,-96.70803147305668000)
26-00041010
Service Request Number: 26-00041010 • Address: 9978 CHIRENO ST, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00041010
Address
9978 CHIRENO ST, DALLAS, TX, 75220
City Council District
6
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-02-12T00:59:00.000
Status
Closed
Created Date
2026-02-02T18:43:17.000
Update Date
2026-02-05T16:57:33.000
Closed Date
2026-02-05T16:57:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001TSeULAA1
Lat Location
(32.87974984236707600,-96.85960204907545000)
21-00020687
Service Request Number: 21-00020687 • Address: 334 STONEPORT DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00020687
Address
334 STONEPORT DR, DALLAS, TX, 75217
City Council District
8
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-01-29T00:59:00.000
Status
Closed
Created Date
2021-01-07T19:51:56.000
Update Date
2023-06-09T02:53:54.000
Closed Date
2021-01-11T17:46:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000ee4aGAAQ
Lat Location
(32.71757052220243600,-96.71505056499237000)
25-00407367
Service Request Number: 25-00407367 • Address: 12000 GALVA DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00407367
Address
12000 GALVA DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-26T23:59:00.000
Status
Closed
Created Date
2025-08-22T13:40:09.000
Update Date
2025-08-22T19:20:18.000
Closed Date
2025-08-22T19:19:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000xXdAJAA0
Lat Location
(32.91207778359387000,-96.76279792071885000)
21-00615431
Service Request Number: 21-00615431 • Address: 6964 TRUTH DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00615431
Address
6964 TRUTH DR, DALLAS, TX, 75236
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2021-07-10T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-07-03T06:40:38.000
Update Date
2023-06-12T01:16:05.000
Closed Date
2021-07-06T08:03:28.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000lbjArAAI
Lat Location
(32.70004970126590000,-96.94573165685928000)
21-00503796
Service Request Number: 21-00503796 • Address: 2879 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00503796
Address
2879 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-06-03T15:27:31.000
Update Date
2026-08-07T14:02:37.000
Closed Date
2021-06-08T13:01:08.000
Outcome
Work Order Issued
Priority
MCC
Method Received Description
Email
Unique Key
500t000000mj6IWAAY
Lat Location
(32.74537585982205500,-96.86776052310235000)
24-00360641
Service Request Number: 24-00360641 • Address: 1551 ANNEX AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
24-00360641
Address
1551 ANNEX AVE, DALLAS, TX, 75204
City Council District
2
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-08-05T18:59:00.000
Status
Closed
Created Date
2024-07-25T15:05:57.000
Update Date
2024-08-05T07:29:45.000
Closed Date
2024-08-05T07:29:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs0000029wreAAA
Lat Location
(32.80291994273019000,-96.77810908337696000)
26-00082364
Service Request Number: 26-00082364 • Address: 10000 BOWMAN BLVD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00082364
Address
10000 BOWMAN BLVD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-05T00:59:00.000
Status
Closed
Created Date
2026-03-02T09:10:23.000
Update Date
2026-03-09T13:23:32.000
Closed Date
2026-03-09T13:23:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Z4oETAAZ
Lat Location
(32.88082201252255000,-96.86033060002167000)
25-00029219
Service Request Number: 25-00029219 • Address: 7937 JACOBIE BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00029219
Address
7937 JACOBIE BLVD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-01-25T18:59:00.000
Status
Closed
Created Date
2025-01-22T17:14:45.000
Update Date
2025-01-22T17:44:02.000
Closed Date
2025-01-22T17:41:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000RRVEjAAP
Lat Location
(32.72384389148141500,-96.68567455897536000)
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