311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
21-00615431
Service Request Number: 21-00615431 • Address: 6964 TRUTH DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00615431
Address
6964 TRUTH DR, DALLAS, TX, 75236
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2021-07-10T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-07-03T06:40:38.000
Update Date
2023-06-12T01:16:05.000
Closed Date
2021-07-06T08:03:28.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000lbjArAAI
Lat Location
(32.70004970126590000,-96.94573165685928000)
20-01197009
Service Request Number: 20-01197009 • Address: 1047 BLUEBERRY BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01197009
Address
1047 BLUEBERRY BLVD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-12-11T14:27:44.000
Update Date
2023-06-09T03:18:59.000
Closed Date
2020-12-11T15:01:24.000
Priority
Priority
Method Received Description
Proactive
Unique Key
500t000000bO330AAC
Lat Location
(32.73050371523231000,-96.66827495632583000)
25-00150736
Service Request Number: 25-00150736 • Address: 11311 HARRY HINES BLVD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
25-00150736
Address
11311 HARRY HINES BLVD, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-05-16T14:28:09.000
Status
Closed
Created Date
2025-04-04T14:28:09.000
Update Date
2025-04-04T14:34:35.000
Closed Date
2025-04-04T14:34:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000bi6xPAAQ
Lat Location
(32.89375012789975000,-96.89101935942544000)
23-00391735
Service Request Number: 23-00391735 • Address: 5400 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
23-00391735
Address
5400 LIVE OAK ST, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-22T19:14:32.000
Update Date
2023-09-06T09:10:39.000
Closed Date
2023-09-06T09:10:38.000
Priority
Emergency
Method Received Description
Phone
Unique Key
5008z0000069e36AAA
Lat Location
(32.80666847131777000,-96.76740461181417000)
26-00093014
Service Request Number: 26-00093014 • Address: 5828 MCCOMMAS BLUFF RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00093014
Address
5828 MCCOMMAS BLUFF RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Sidewalk Replacement Program - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-20T23:59:00.000
Status
Closed
Created Date
2026-03-08T10:53:47.000
Update Date
2026-03-09T12:42:51.000
Closed Date
2026-03-09T12:42:50.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aQuNvAAK
Lat Location
(32.68170013746420000,-96.72844579536537000)
25-00207124
Service Request Number: 25-00207124 • Address: 10930 LISTI DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
25-00207124
Address
10930 LISTI DR, DALLAS, TX, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-05-20T23:59:00.000
Status
Closed
Created Date
2025-05-06T07:47:39.000
Update Date
2026-05-15T13:36:54.000
Closed Date
2026-05-15T13:36:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000gAWHmAAO
Lat Location
(32.87194077021273000,-96.69570339501598000)
20-01199739
Service Request Number: 20-01199739 • Address: 7053 TOLAND ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01199739
Address
7053 TOLAND ST, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-12-13T07:42:15.000
Update Date
2023-06-09T03:22:33.000
Closed Date
2021-01-28T17:22:41.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000dFFkNAAW
Lat Location
(32.77471844641789000,-96.69834900428975000)
21-00503796
Service Request Number: 21-00503796 • Address: 2879 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00503796
Address
2879 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-06-03T15:27:31.000
Update Date
2026-08-07T14:02:37.000
Closed Date
2021-06-08T13:01:08.000
Outcome
Work Order Issued
Priority
MCC
Method Received Description
Email
Unique Key
500t000000mj6IWAAY
Lat Location
(32.74537585982205500,-96.86776052310235000)
26-00087518
Service Request Number: 26-00087518 • Address: 408 CLARK RD, DUNCANVILLE, TX, 75116 • Department: Transportation and Public Works Department
Service Request Number
26-00087518
Address
408 CLARK RD, DUNCANVILLE, TX, 75116
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TPW
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-04T16:08:49.000
Update Date
2026-03-09T09:58:54.000
Closed Date
2026-03-09T09:58:53.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZiEkBAAV
Lat Location
(32.65634864354660000,-96.94281591393323000)
26-00089237
Service Request Number: 26-00089237 • Address: 2310 MADERA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00089237
Address
2310 MADERA ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-05T14:13:09.000
Update Date
2026-03-05T17:17:42.000
Closed Date
2026-03-05T17:17:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZxfLqAAJ
Lat Location
(32.81547688323128400,-96.77740710475413000)
23-00576093
Service Request Number: 23-00576093 • Address: 2178 ASPEN ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
23-00576093
Address
2178 ASPEN ST, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-01-03T00:59:00.000
Status
Closed
Created Date
2023-12-23T14:43:35.000
Update Date
2023-12-27T17:06:12.000
Closed Date
2023-12-27T17:06:11.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006uuLhAAI
Lat Location
(32.75003665784173000,-96.66061245039182000)
22-00455227
Service Request Number: 22-00455227 • Address: 1842 NAYLOR ST, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00455227
Address
1842 NAYLOR ST, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-10-20T23:59:00.000
Status
Closed
Created Date
2022-10-17T23:20:07.000
Update Date
2023-06-08T02:38:51.000
Closed Date
2022-10-20T09:51:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003rbWJAAY
Lat Location
(32.83165481400904000,-96.68691320699322000)
24-00532393
Service Request Number: 24-00532393 • Address: 4107 BOWSER AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
24-00532393
Address
4107 BOWSER AVE, DALLAS, TX, 75219
City Council District
14
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-11-09T00:59:00.000
Status
Closed
Created Date
2024-11-03T17:11:56.000
Update Date
2024-11-14T13:06:03.000
Closed Date
2024-11-14T13:06:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000HA5xVAAT
Lat Location
(32.81572743741145000,-96.80840484508006000)
26-00258364
Service Request Number: 26-00258364 • Address: 2343 HOMEWAY CIR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
26-00258364
Address
2343 HOMEWAY CIR, DALLAS, TX, 75228
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-13T15:29:43.000
Update Date
2026-06-18T10:51:33.000
Closed Date
2026-06-18T10:51:33.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001vOAUmAAO
Lat Location
(32.80755213996822000,-96.67400204657932000)
26-00202683
Service Request Number: 26-00202683 • Address: 2075 S BUCKNER BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00202683
Address
2075 S BUCKNER BLVD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-06-25T23:59:00.000
Status
Closed
Created Date
2026-05-12T10:29:10.000
Update Date
2026-05-15T14:21:22.000
Closed Date
2026-05-15T14:21:22.000
Priority
Standard
Method Received Description
Internal
Unique Key
500cs00001oRb9RAAS
Lat Location
(32.74826318416664000,-96.68312287357001000)
23-00303900
Service Request Number: 23-00303900 • Address: 6024 VICTOR ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
23-00303900
Address
6024 VICTOR ST, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-03T20:53:56.000
Update Date
2023-07-07T16:03:03.000
Closed Date
2023-07-07T16:03:01.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005rXZUAA2
Lat Location
(32.80729720442759000,-96.75222743298838000)
26-00062967
Service Request Number: 26-00062967 • Address: 3402 PEBBLESHORES DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00062967
Address
3402 PEBBLESHORES DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-17T15:29:08.000
Update Date
2026-03-09T15:13:48.000
Closed Date
2026-03-09T15:13:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001WafMgAAJ
Lat Location
(32.66164762195002400,-96.76608330779078000)
26-00324798
Service Request Number: 26-00324798 • Address: 7900 CHURCHILL WAY, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
26-00324798
Address
7900 CHURCHILL WAY, DALLAS, TX, 75251
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-07-23T12:32:41.000
Update Date
2026-08-03T21:38:10.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000024acjRAAQ
Lat Location
(32.91840582401042000,-96.77179027401316000)
25-00029219
Service Request Number: 25-00029219 • Address: 7937 JACOBIE BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00029219
Address
7937 JACOBIE BLVD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-01-25T18:59:00.000
Status
Closed
Created Date
2025-01-22T17:14:45.000
Update Date
2025-01-22T17:44:02.000
Closed Date
2025-01-22T17:41:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000RRVEjAAP
Lat Location
(32.72384389148141500,-96.68567455897536000)
22-00128324
Service Request Number: 22-00128324 • Address: 939 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
22-00128324
Address
939 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-04-19T23:59:00.000
Status
Closed
Created Date
2022-04-05T08:02:02.000
Update Date
2023-06-08T23:09:34.000
Closed Date
2022-04-26T15:00:06.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000001jUwJAAU
Lat Location
(32.84225109730133000,-96.70894468463283000)
23-00135126
Service Request Number: 23-00135126 • Address: 2444 SAN MARCUS AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
23-00135126
Address
2444 SAN MARCUS AVE, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-03-28T23:59:00.000
Status
Closed
Created Date
2023-03-26T05:26:48.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-03-26T05:30:07.000
Outcome
Duplicate Request
Priority
Standard
Method Received Description
API
Unique Key
5008z000005MJ5JAAW
Lat Location
(32.83108125369538000,-96.67380600577631000)
24-00290524
Service Request Number: 24-00290524 • Address: 817 BUCKALEW ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00290524
Address
817 BUCKALEW ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-06-15T16:29:23.000
Update Date
2024-06-24T09:43:15.000
Closed Date
2024-06-24T09:43:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z00000857MhAAI
Lat Location
(32.73828283671911500,-96.83901038608923000)
23-00336842
Service Request Number: 23-00336842 • Address: 4343 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
23-00336842
Address
4343 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-07-24T23:59:00.000
Status
Closed
Created Date
2023-07-22T12:34:40.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2023-07-22T13:53:12.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005yFvzAAE
Lat Location
(32.66219465682867000,-96.89009464682928000)
21-00214369
Service Request Number: 21-00214369 • Address: 4910 LAKAWANA ST, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00214369
Address
4910 LAKAWANA ST, DALLAS, TX, 75247
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-03-10T11:57:13.000
Update Date
2023-06-09T02:19:02.000
Closed Date
2021-03-11T00:08:45.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000ia7OeAAI
Lat Location
(32.80597394614482500,-96.86313075416487000)
26-00077502
Service Request Number: 26-00077502 • Address: 3126 CLIFF CREEK CROSSING DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
26-00077502
Address
3126 CLIFF CREEK CROSSING DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-06T00:59:00.000
Status
Closed
Created Date
2026-02-26T11:29:16.000
Update Date
2026-03-09T13:29:38.000
Closed Date
2026-03-09T13:29:37.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YRKHwAAP
Lat Location
(32.65333597085632500,-96.87159186298092000)
20-01199594
Service Request Number: 20-01199594 • Address: 3232 SUMTER DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-01199594
Address
3232 SUMTER DR, DALLAS, TX, 75220
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-12-14T00:59:00.000
Status
Closed
Created Date
2020-12-12T20:07:29.000
Update Date
2023-06-09T03:22:31.000
Closed Date
2020-12-13T00:10:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000dFEF7AAO
Lat Location
(32.86121442757557500,-96.86664332224981000)
20-01031647
Service Request Number: 20-01031647 • Address: 2911 MCGOWAN ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-01031647
Address
2911 MCGOWAN ST, DALLAS, TX, 75203
City Council District
4
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-10-28T23:59:00.000
Status
Closed
Created Date
2020-10-14T15:01:15.000
Update Date
2023-06-09T03:32:09.000
Closed Date
2020-10-27T14:47:17.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000aTEQbAAO
Lat Location
(32.73856987295722000,-96.78461355534968000)
23-00333817
Service Request Number: 23-00333817 • Address: 3771 SHADY HILL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
23-00333817
Address
3771 SHADY HILL DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-07-27T23:59:00.000
Status
Closed
Created Date
2023-07-20T16:02:58.000
Update Date
2023-07-26T15:50:47.000
Closed Date
2023-07-26T15:50:46.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005xUWMAA2
Lat Location
(32.90656553064056000,-96.85318955973133000)
24-00228305
Service Request Number: 24-00228305 • Address: 2754 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00228305
Address
2754 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-05-20T23:59:00.000
Status
Closed
Created Date
2024-05-15T12:22:27.000
Update Date
2024-05-16T16:41:49.000
Closed Date
2024-05-16T16:41:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007sIACAA2
Lat Location
(32.71251202284087600,-96.78159032587736000)
24-00392670
Service Request Number: 24-00392670 • Address: 10600 STEPPINGTON DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
24-00392670
Address
10600 STEPPINGTON DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-08-14T23:59:00.000
Status
Closed
Created Date
2024-08-13T12:57:19.000
Update Date
2024-08-14T11:01:49.000
Closed Date
2024-08-14T11:01:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000004QeFdAAK
Lat Location
(32.89195659589328000,-96.77134435368099000)
22-00463765
Service Request Number: 22-00463765 • Address: 6903 ROPER ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
22-00463765
Address
6903 ROPER ST, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-10-23T18:31:39.000
Update Date
2023-06-08T02:49:50.000
Closed Date
2022-10-25T11:58:10.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000003unCMAAY
Lat Location
(32.84220663025887000,-96.83033658192508000)
22-00292225
Service Request Number: 22-00292225 • Address: 2427 GLENDA LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
22-00292225
Address
2427 GLENDA LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-11T12:34:00.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-13T14:47:02.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000002qe4bAAA
Lat Location
(32.88986056942267000,-96.89645039719319000)
25-00323453
Service Request Number: 25-00323453 • Address: 1335 TEMPLECLIFF DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00323453
Address
1335 TEMPLECLIFF DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-07T10:53:29.000
Update Date
2025-07-22T16:26:29.000
Closed Date
2025-07-22T16:26:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000pFqycAAC
Lat Location
(32.73520475611143600,-96.70475253054467000)
23-00210416
Service Request Number: 23-00210416 • Address: 18501 GIBBONS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
23-00210416
Address
18501 GIBBONS DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-05-15T23:59:00.000
Status
Closed
Created Date
2023-05-14T09:45:59.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2023-05-15T01:35:43.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000005c1D2AAI
Lat Location
(33.00078211988767400,-96.83311785921605000)
26-00177557
Service Request Number: 26-00177557 • Address: 4007 RAWLINS ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00177557
Address
4007 RAWLINS ST, DALLAS, TX, 75219
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-04-29T23:59:00.000
Status
Closed
Created Date
2026-04-27T15:29:58.000
Update Date
2026-05-02T17:15:57.000
Closed Date
2026-05-02T17:15:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001kzUSoAAM
Lat Location
(32.81302060111638000,-96.80927604111123000)
26-00044039
Service Request Number: 26-00044039 • Address: 4721 BERRIDGE LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00044039
Address
4721 BERRIDGE LN, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-04T15:30:28.000
Update Date
2026-03-09T15:22:21.000
Closed Date
2026-03-09T15:22:21.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00001TxBkcAAF
Lat Location
(32.77853595006216000,-96.69551626701649000)
26-00101802
Service Request Number: 26-00101802 • Address: 622 N MONTCLAIR AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00101802
Address
622 N MONTCLAIR AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Sidewalk Replacement Program - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-26T23:59:00.000
Status
Closed
Created Date
2026-03-12T21:18:19.000
Update Date
2026-04-14T12:21:20.000
Closed Date
2026-04-14T12:21:04.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001bTp9PAAS
Lat Location
(32.74984844382289000,-96.84633601583181000)
25-00010745
Service Request Number: 25-00010745 • Address: 9305 FORESTRIDGE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
25-00010745
Address
9305 FORESTRIDGE DR, DALLAS, TX, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2025-01-23T18:59:00.000
Status
Closed
Created Date
2025-01-08T14:37:04.000
Update Date
2025-01-16T09:25:17.000
Closed Date
2025-01-16T09:25:16.000
Outcome
Final Results
Priority
Standard
Method Received Description
API
Unique Key
500cs00000PcVqsAAF
Lat Location
(32.87330856513597000,-96.72310819844664000)
26-00264909
Service Request Number: 26-00264909 • Address: 7927 ALPHA RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
26-00264909
Address
7927 ALPHA RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-06-18T23:59:00.000
Status
Closed
Created Date
2026-06-17T14:09:53.000
Update Date
2026-06-18T04:01:41.000
Closed Date
2026-06-18T04:01:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001wEk4IAAS
Lat Location
(32.92733423939546000,-96.76978539853882000)
25-00074234
Service Request Number: 25-00074234 • Address: 3519 EDGEWATER ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
25-00074234
Address
3519 EDGEWATER ST, DALLAS, TX, 75205
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-02-27T18:59:00.000
Status
Closed
Created Date
2025-02-20T14:48:35.000
Update Date
2025-02-27T10:02:45.000
Closed Date
2025-02-27T10:02:45.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000VPEh6AAH
Lat Location
(32.81984059037868000,-96.79470161794879000)
23-00087631
Service Request Number: 23-00087631 • Address: 6023 MIMOSA LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
23-00087631
Address
6023 MIMOSA LN, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-03-02T00:59:00.000
Status
Closed
Created Date
2023-02-25T13:38:11.000
Update Date
2023-06-07T01:48:51.000
Closed Date
2023-02-28T09:02:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005DYeaAAG
Lat Location
(32.88343715298038500,-96.80337925732680000)
22-00090233
Service Request Number: 22-00090233 • Address: 8239 NUNLEY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
22-00090233
Address
8239 NUNLEY LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-03-16T23:59:00.000
Status
Closed
Created Date
2022-03-09T20:14:27.000
Update Date
2023-06-08T23:35:55.000
Closed Date
2022-03-16T08:30:40.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000001WTDBAA4
Lat Location
(32.89050183908888400,-96.76259001327700000)
23-00323976
Service Request Number: 23-00323976 • Address: 630 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
23-00323976
Address
630 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-07-25T23:59:00.000
Status
Closed (Duplicate)
Created Date
2023-07-14T23:08:44.000
Update Date
2023-07-25T15:56:53.000
Closed Date
2023-07-25T15:56:51.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005vWotAAE
Lat Location
(32.77618411488676000,-96.79799019227583000)
26-00190928
Service Request Number: 26-00190928 • Address: 10415 PLUMMER DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00190928
Address
10415 PLUMMER DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-05T11:00:20.000
Update Date
2026-05-15T11:14:21.000
Closed Date
2026-05-15T11:14:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001mzTowAAE
Lat Location
(32.84099806170534000,-96.65865470710276000)
23-00210412
Service Request Number: 23-00210412 • Address: 3111 S LLEWELLYN AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
23-00210412
Address
3111 S LLEWELLYN AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-14T09:42:42.000
Update Date
2023-06-07T01:11:33.000
Closed Date
2023-05-22T10:54:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005c1fAAAQ
Lat Location
(32.70820119083214000,-96.83180251174679000)
24-00242783
Service Request Number: 24-00242783 • Address: 10664 RUTH ANN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
24-00242783
Address
10664 RUTH ANN DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-05-26T23:59:00.000
Status
Closed
Created Date
2024-05-23T13:17:21.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2024-05-23T14:54:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007vbLJAAY
Lat Location
(32.83560702304298000,-96.66392328136989000)
21-00822935
Service Request Number: 21-00822935 • Address: 3312 NOOR ST, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00822935
Address
3312 NOOR ST, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-09-07T11:36:22.000
Update Date
2023-06-09T00:26:13.000
Closed Date
2021-09-09T15:01:26.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000quU5mAAE
Lat Location
(32.70427189466525400,-96.88192766382515000)
26-00137118
Service Request Number: 26-00137118 • Address: 9534 BRENTGATE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00137118
Address
9534 BRENTGATE DR, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Mosquito - Do Not Spray - CCS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-09T23:59:00.000
Status
Closed
Created Date
2026-04-02T21:53:25.000
Update Date
2026-04-14T11:47:40.000
Closed Date
2026-04-14T11:47:39.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500cs00001fl8bVAAQ
Lat Location
(32.88020396853154000,-96.72496677058646000)
24-00365007
Service Request Number: 24-00365007 • Address: 5401 BELT LINE RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
24-00365007
Address
5401 BELT LINE RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street/Road Blockage - TRN
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-07-29T23:59:00.000
Status
Closed
Created Date
2024-07-28T17:26:47.000
Update Date
2024-07-28T17:47:09.000
Closed Date
2024-07-28T17:47:09.000
Outcome
No street or road blockage found at location
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000002Nm3pAAC
Lat Location
(32.95425685226881000,-96.81363692091028000)
25-00042449
Service Request Number: 25-00042449 • Address: 1022 WINTERS ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00042449
Address
1022 WINTERS ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-01-30T17:35:57.000
Update Date
2025-02-10T14:22:09.000
Closed Date
2025-02-10T13:36:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000SYL0IAAX
Lat Location
(32.73304984278660600,-96.80812557661600000)