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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
24-00459546
Service Request Number: 24-00459546 • Address: 8350 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
24-00459546
Address
8350 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-09-25T23:59:00.000
Status
Closed
Created Date
2024-09-22T13:34:05.000
Update Date
2024-09-23T12:04:12.000
Closed Date
2024-09-23T12:04:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000009pnW9AAI
Lat Location
(32.87101332668558000,-96.76137130785330000)
21-00299635
Service Request Number: 21-00299635 • Address: 8924 SHILOH RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00299635
Address
8924 SHILOH RD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-04-04T20:08:14.000
Update Date
2023-06-09T01:56:13.000
Closed Date
2021-04-07T11:14:25.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000jvRrPAAU
Lat Location
(32.81471965219931500,-96.66838424311636000)
23-00466780
Service Request Number: 23-00466780 • Address: 1511 ELM ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
23-00466780
Address
1511 ELM ST, DALLAS, TX, 75201
City Council District
14
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-11-15T00:59:00.000
Status
Closed
Created Date
2023-10-08T22:56:12.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2023-10-12T12:09:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006R8SYAA0
Lat Location
(32.78149544831917000,-96.79965638754157000)
22-00562779
Service Request Number: 22-00562779 • Address: 13530 SEAGOVILLE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
22-00562779
Address
13530 SEAGOVILLE RD, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-01-05T00:59:00.000
Status
Closed
Created Date
2022-12-29T05:38:01.000
Update Date
2023-06-08T01:52:19.000
Closed Date
2023-01-05T12:25:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004bdsqAAA
Lat Location
(32.70028344413053400,-96.60340914696206000)
25-00443848
Service Request Number: 25-00443848 • Address: S HARWOOD ST & JACKSON ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
25-00443848
Address
S HARWOOD ST & JACKSON ST, DALLAS, TX, 75201
City Council District
14
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - PDD
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-09-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2025-09-12T12:11:24.000
Update Date
2025-09-12T14:51:41.000
Closed Date
2025-09-12T14:51:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000010xvJVAAY
Lat Location
(32.78024615922568000,-96.79383095437817000)
25-00543152
Service Request Number: 25-00543152 • Address: 8755 BOUNDBROOK AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00543152
Address
8755 BOUNDBROOK AVE, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-11-12T15:48:00.000
Update Date
2025-11-12T15:56:07.000
Closed Date
2025-11-12T15:56:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001DLoTGAA1
Lat Location
(32.89569496593601600,-96.75640273690710000)
26-00073828
Service Request Number: 26-00073828 • Address: 1850 ANGELINA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00073828
Address
1850 ANGELINA DR, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-24T12:52:16.000
Update Date
2026-03-09T14:53:17.000
Closed Date
2026-03-09T14:53:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001XySkKAAV
Lat Location
(32.79023165292270000,-96.84912885723313000)
23-00018144
Service Request Number: 23-00018144 • Address: 10014 SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
23-00018144
Address
10014 SHILOH RD, DALLAS, TX, 75228
City Council District
9
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-01-13T00:59:00.000
Status
Closed
Created Date
2023-01-11T12:24:40.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2023-01-12T11:33:30.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000004lIrmAAE
Lat Location
(32.82725603746203000,-96.66795065681080000)
23-00386079
Service Request Number: 23-00386079 • Address: 5931 GOLDEN GATE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
23-00386079
Address
5931 GOLDEN GATE DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2023-09-18T23:59:00.000
Status
Closed
Created Date
2023-08-19T05:50:18.000
Update Date
2023-09-19T12:44:12.000
Closed Date
2023-09-19T12:44:11.000
Outcome
Final Results
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000068Q6iAAE
Lat Location
(32.67771720001184000,-96.74993905359946000)
23-00391631
Service Request Number: 23-00391631 • Address: 4844 BALDWIN ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
23-00391631
Address
4844 BALDWIN ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2023-10-04T17:38:41.000
Status
Closed
Created Date
2023-08-22T17:38:41.000
Update Date
2023-08-24T08:23:15.000
Closed Date
2023-08-24T08:23:14.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000069aeUAAQ
Lat Location
(32.77836185650270000,-96.74180329029704000)
26-00095340
Service Request Number: 26-00095340 • Address: 8219 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00095340
Address
8219 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T18:16:36.000
Update Date
2026-03-09T18:27:03.000
Closed Date
2026-03-09T18:26:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001ai0ByAAI
Lat Location
(32.71983159553264000,-96.68003489116349000)
24-00459564
Service Request Number: 24-00459564 • Address: 3303 JUNE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
24-00459564
Address
3303 JUNE DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-22T13:49:11.000
Update Date
2024-09-22T13:59:48.000
Closed Date
2024-09-22T13:59:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000009ps9FAAQ
Lat Location
(32.72298085111719000,-96.87445736725816000)
26-00095262
Service Request Number: 26-00095262 • Address: 9755 SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00095262
Address
9755 SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T17:13:34.000
Update Date
2026-03-09T17:16:57.000
Closed Date
2026-03-09T17:16:56.000
Priority
Emergency
Method Received Description
Proactive
Unique Key
500cs00001ageS5AAI
Lat Location
(32.76253941117282400,-96.65401566069856000)
26-00322747
Service Request Number: 26-00322747 • Address: 1883 RIVERWAY CIR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00322747
Address
1883 RIVERWAY CIR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2026-07-25T23:59:00.000
Status
Closed
Created Date
2026-07-22T13:59:18.000
Update Date
2026-07-24T16:11:02.000
Closed Date
2026-07-24T16:11:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000024JVmMAAW
Lat Location
(32.74382490387765000,-96.66387677293925000)
22-00556917
Service Request Number: 22-00556917 • Address: 5939 PROSPECT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
22-00556917
Address
5939 PROSPECT AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-24T10:08:38.000
Update Date
2023-06-08T02:12:06.000
Closed Date
2022-12-27T11:33:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004Z54hAAC
Lat Location
(32.81493801425133000,-96.76502533775196000)
24-00334631
Service Request Number: 24-00334631 • Address: 8330 HARRY HINES BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
24-00334631
Address
8330 HARRY HINES BLVD, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-10T13:58:34.000
Update Date
2024-07-23T18:01:51.000
Closed Date
2024-07-23T18:01:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000008EshRAAS
Lat Location
(32.83555816768892000,-96.86303401656659000)
26-00091767
Service Request Number: 26-00091767 • Address: 146 S GOOD LATIMER EXPY, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
26-00091767
Address
146 S GOOD LATIMER EXPY, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-06T18:54:43.000
Update Date
2026-03-09T16:29:42.000
Closed Date
2026-03-09T16:29:27.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aHjOTAA0
Lat Location
(32.78285559001412000,-96.78635806012285000)
23-00336503
Service Request Number: 23-00336503 • Address: 3115 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00336503
Address
3115 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-07-26T23:59:00.000
Status
Closed
Created Date
2023-07-22T08:28:31.000
Update Date
2023-07-25T11:53:26.000
Closed Date
2023-07-25T11:53:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005yDsdAAE
Lat Location
(32.69700726580685000,-96.76734723045927000)
26-00344050
Service Request Number: 26-00344050 • Address: 811 BONNIE VIEW RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00344050
Address
811 BONNIE VIEW RD, DALLAS, TX, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-08-05T13:29:00.000
Status
Closed
Created Date
2026-08-04T12:49:03.000
Update Date
2026-08-08T15:48:08.000
Closed Date
2026-08-06T15:47:08.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs000027HLJ7AAO
Lat Location
(32.73915398560631500,-96.79393235693502000)
21-00589675
Service Request Number: 21-00589675 • Address: 3915 COLE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00589675
Address
3915 COLE AVE, DALLAS, TX, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-06-25T21:27:13.000
Update Date
2023-06-12T01:09:15.000
Closed Date
2021-07-01T09:07:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000nQtYWAA0
Lat Location
(32.81108100935977500,-96.79552068309091000)
22-00455001
Service Request Number: 22-00455001 • Address: 2026 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
22-00455001
Address
2026 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-10-18T23:59:00.000
Status
Closed
Created Date
2022-10-17T17:30:32.000
Update Date
2023-06-08T02:38:45.000
Closed Date
2022-10-17T23:45:56.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003rUKeAAM
Lat Location
(32.68581025524985000,-96.79061467013803000)
26-00086823
Service Request Number: 26-00086823 • Address: 7041 TOWN NORTH DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
26-00086823
Address
7041 TOWN NORTH DR, DALLAS, TX, 75231
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-06T00:59:00.000
Status
Closed
Created Date
2026-03-04T12:23:34.000
Update Date
2026-03-04T13:47:19.000
Closed Date
2026-03-04T13:47:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001ZfvIcAAJ
Lat Location
(32.85998450858822000,-96.73770677173009000)
25-00467770
Service Request Number: 25-00467770 • Address: 3500 ALMAZAN DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
25-00467770
Address
3500 ALMAZAN DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-09-26T06:52:04.000
Update Date
2025-10-07T15:52:40.000
Closed Date
2025-10-07T15:52:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs0000139JqnAAE
Lat Location
(32.86309958332739000,-96.86024843119957000)
21-00423766
Service Request Number: 21-00423766 • Address: 608 N EDGEFIELD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00423766
Address
608 N EDGEFIELD AVE, DALLAS, TX, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-12T07:26:37.000
Update Date
2023-06-09T01:38:19.000
Closed Date
2021-05-13T15:23:19.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000leXZwAAM
Lat Location
(32.74965082543240400,-96.84389618010208000)
21-00797143
Service Request Number: 21-00797143 • Address: 9800 BROCKBANK DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00797143
Address
9800 BROCKBANK DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Traffic Markings - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-11-23T00:59:00.000
Status
Closed
Created Date
2021-08-28T21:36:39.000
Update Date
2026-08-07T14:00:19.000
Closed Date
2021-11-10T15:53:29.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000qVhtXAAS
Lat Location
(32.87065887610941000,-96.87518644556343000)
26-00405325
Service Request Number: 26-00405325 • Address: 649 BLAYLOCK DR, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
26-00405325
Address
649 BLAYLOCK DR, DALLAS, TX, 75203
City Council District
1
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
Closed
Created Date
2026-09-11T18:53:46.000
Update Date
2026-10-02T06:00:18.000
Closed Date
2026-09-30T05:59:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002GqI0GAAV
Lat Location
(32.75542314236604000,-96.81694222386852000)
25-00590683
Service Request Number: 25-00590683 • Address: COIT RD & SUGAR CANE WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
25-00590683
Address
COIT RD & SUGAR CANE WAY, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-01-03T00:59:00.000
Status
Closed
Created Date
2025-12-18T12:45:30.000
Update Date
2026-05-15T13:09:41.000
Closed Date
2026-05-15T13:09:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001KdcW1AAJ
Lat Location
(32.99121715716675000,-96.76797566419701000)
26-00185264
Service Request Number: 26-00185264 • Address: 1605 PHELPS DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
26-00185264
Address
1605 PHELPS DR, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-05-08T23:59:00.000
Status
Closed
Created Date
2026-05-01T12:35:46.000
Update Date
2026-05-05T08:32:34.000
Closed Date
2026-05-05T08:32:33.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001mFnkDAAS
Lat Location
(32.68499488287094000,-96.63239332289194000)
22-00458539
Service Request Number: 22-00458539 • Address: 2211 GARDEN DR, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
22-00458539
Address
2211 GARDEN DR, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-10-24T23:59:00.000
Status
Closed
Created Date
2022-10-19T15:02:09.000
Update Date
2023-06-08T02:39:53.000
Closed Date
2022-10-24T10:40:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003slhrAAA
Lat Location
(32.74845982298896000,-96.75983579088401000)
24-00276075
Service Request Number: 24-00276075 • Address: 9918 IRONHORSE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
24-00276075
Address
9918 IRONHORSE DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-06-08T07:44:28.000
Update Date
2024-06-12T15:23:51.000
Closed Date
2024-06-12T15:23:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z00000823kAAAQ
Lat Location
(32.76656122267946000,-96.65073100801625000)
26-00142111
Service Request Number: 26-00142111 • Address: 3523 MEADOW ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00142111
Address
3523 MEADOW ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-06T21:48:19.000
Update Date
2026-06-28T16:30:11.000
Closed Date
2026-06-26T15:43:27.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001gOVQBAA4
Lat Location
(32.76822038386401000,-96.76034322584663000)
24-00459558
Service Request Number: 24-00459558 • Address: LAWNVIEW AVE & SCYENE RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
24-00459558
Address
LAWNVIEW AVE & SCYENE RD, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-09-23T23:59:00.000
Status
Closed
Created Date
2024-09-22T13:44:00.000
Update Date
2024-09-22T14:15:43.000
Closed Date
2024-09-22T14:15:43.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000009pY7KAAU
Lat Location
(32.76575204270030000,-96.71942404262079000)
26-00093846
Service Request Number: 26-00093846 • Address: 9052 WOODSHORE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00093846
Address
9052 WOODSHORE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T08:50:08.000
Update Date
2026-03-09T13:45:20.000
Closed Date
2026-03-09T13:45:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aXAGHAA4
Lat Location
(32.90066552557378000,-96.75608255476031000)
26-00343594
Service Request Number: 26-00343594 • Address: 14222 EDGECREST DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
26-00343594
Address
14222 EDGECREST DR, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-11T23:59:00.000
Status
Closed
Created Date
2026-08-04T10:48:46.000
Update Date
2026-08-08T08:35:15.000
Closed Date
2026-08-06T08:34:09.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000027ELVlAAO
Lat Location
(32.94279414625652000,-96.77288996183358000)
25-00407244
Service Request Number: 25-00407244 • Address: 758 N PLYMOUTH RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
25-00407244
Address
758 N PLYMOUTH RD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-08-22T12:47:06.000
Update Date
2025-08-23T14:31:09.000
Closed Date
2025-08-23T13:45:08.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000xXKSfAAO
Lat Location
(32.75255176406473000,-96.86053580358582000)
22-00013706
Service Request Number: 22-00013706 • Address: 5826 ORAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
22-00013706
Address
5826 ORAM ST, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-01-11T16:27:46.000
Update Date
2023-06-08T23:28:42.000
Closed Date
2022-01-12T16:20:21.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500t000000vKuN7AAK
Lat Location
(32.81372757279089600,-96.76701511132082000)
26-00073477
Service Request Number: 26-00073477 • Address: 5299 LOCKSLEY AVE, DALLAS, TX, 75209 • City Council District: 6
Service Request Number
26-00073477
Address
5299 LOCKSLEY AVE, DALLAS, TX, 75209
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - New - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-02-24T10:56:19.000
Update Date
2026-05-24T17:56:16.000
Closed Date
2026-05-22T17:55:45.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Xwn87AAB
Lat Location
(32.84731570851297000,-96.82141773873295000)
25-00366312
Service Request Number: 25-00366312 • Address: 2814 VALENTINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00366312
Address
2814 VALENTINE ST, DALLAS, TX, 75215
City Council District
7
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-08-13T23:59:00.000
Status
Closed
Created Date
2025-07-30T09:31:20.000
Update Date
2026-05-15T13:27:01.000
Closed Date
2026-05-15T13:26:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000teE1NAAU
Lat Location
(32.74175149419383500,-96.75061640573247000)
26-00047947
Service Request Number: 26-00047947 • Address: 6800 WOFFORD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00047947
Address
6800 WOFFORD DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-02-11T00:59:00.000
Status
Closed
Created Date
2026-02-06T17:06:31.000
Update Date
2026-02-07T22:31:05.000
Closed Date
2026-02-07T22:31:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001UV1m6AAD
Lat Location
(32.76892535852453400,-96.70334287545772000)
23-00442642
Service Request Number: 23-00442642 • Address: 2843 56TH ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
23-00442642
Address
2843 56TH ST, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-09-23T12:12:06.000
Update Date
2023-09-23T12:15:10.000
Closed Date
2023-09-23T12:15:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000006LaLQAA0
Lat Location
(32.69030212213870400,-96.77453962661353000)
21-00289698
Service Request Number: 21-00289698 • Address: SHARON ST & S WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00289698
Address
SHARON ST & S WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-04-01T06:18:08.000
Update Date
2023-06-09T01:52:33.000
Closed Date
2021-04-01T11:37:10.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000jEgbiAAC
Lat Location
(32.72969734507919000,-96.87434777569271000)
22-00257789
Service Request Number: 22-00257789 • Address: 5047 CEDAR SPRINGS RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
22-00257789
Address
5047 CEDAR SPRINGS RD, DALLAS, TX, 75235
City Council District
2
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-08-02T23:59:00.000
Status
Closed
Created Date
2022-06-18T00:23:15.000
Update Date
2023-06-08T23:14:30.000
Closed Date
2022-08-05T15:21:57.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
5008z000002cl2DAAQ
Lat Location
(32.82094663087454000,-96.82332545800281000)
26-00093427
Service Request Number: 26-00093427 • Address: 513 E WOODIN BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00093427
Address
513 E WOODIN BLVD, DALLAS, TX, 75216
City Council District
4
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-08T17:08:12.000
Update Date
2026-03-09T09:03:26.000
Closed Date
2026-03-09T09:02:44.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aSeq6AAC
Lat Location
(32.72292814677277000,-96.81675142662662000)
26-00087773
Service Request Number: 26-00087773 • Address: 3423 BANNING ST, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
26-00087773
Address
3423 BANNING ST, DALLAS, TX, 75233
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T17:39:19.000
Update Date
2026-03-09T09:11:26.000
Closed Date
2026-03-09T09:11:04.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZlZnIAAV
Lat Location
(32.71706906331966000,-96.87718479867999000)
25-00279675
Service Request Number: 25-00279675 • Address: 4110 ODESSA ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00279675
Address
4110 ODESSA ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-06-15T18:59:00.000
Status
Closed
Created Date
2025-06-12T13:13:02.000
Update Date
2025-06-12T17:20:03.000
Closed Date
2025-06-12T17:20:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000lfybWAAQ
Lat Location
(32.79192847210275000,-96.90125348677098000)
22-00475955
Service Request Number: 22-00475955 • Address: 9949 STRAIT LN, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
22-00475955
Address
9949 STRAIT LN, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-11-04T23:59:00.000
Status
Closed
Created Date
2022-11-01T07:02:04.000
Update Date
2023-06-08T02:28:03.000
Closed Date
2022-11-01T08:00:36.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003zuCMAAY
Lat Location
(32.87972704822052000,-96.82563149514327000)
24-00519242
Service Request Number: 24-00519242 • Address: 3010 DORRIS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00519242
Address
3010 DORRIS ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-25T17:08:36.000
Update Date
2024-11-26T09:39:52.000
Closed Date
2024-11-26T09:39:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000FoBdxAAF
Lat Location
(32.74259042184403500,-96.74798343712304000)
24-00004190
Service Request Number: 24-00004190 • Address: 1800 LEATH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00004190
Address
1800 LEATH ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-01-06T00:59:00.000
Status
Closed
Created Date
2024-01-04T10:05:00.000
Update Date
2024-01-04T18:31:18.000
Closed Date
2024-01-04T18:31:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006z7TmAAI
Lat Location
(32.78933410743460500,-96.84792679305119000)
22-00535713
Service Request Number: 22-00535713 • Address: 9726 TWIN CREEK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00535713
Address
9726 TWIN CREEK DR, DALLAS, TX, 75228
City Council District
9
Department
Water Utilities
Service Request Type
Creek Bank Erosion - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-01-27T00:59:00.000
Status
Closed
Created Date
2022-12-12T13:10:50.000
Update Date
2023-06-08T01:59:43.000
Closed Date
2023-01-26T15:27:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004QHNnAAO
Lat Location
(32.82429467934671400,-96.68930949530174000)
23-00326920
Service Request Number: 23-00326920 • Address: 1810 N GARRETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
23-00326920
Address
1810 N GARRETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-07-26T23:59:00.000
Status
Closed
Created Date
2023-07-17T14:56:09.000
Update Date
2023-07-18T09:46:19.000
Closed Date
2023-07-18T09:46:18.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005wAdWAAU
Lat Location
(32.80897156754519000,-96.77524504704107000)
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