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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
22-00136734
Service Request Number: 22-00136734 • Address: MARSH LN & WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
22-00136734
Address
MARSH LN & WALNUT HILL LN, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-04-09T17:06:44.000
Update Date
2023-06-08T23:10:36.000
Closed Date
2022-04-09T17:09:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000001mhRZAAY
Lat Location
(32.88062718774287400,-96.85629292855221000)
21-00951738
Service Request Number: 21-00951738 • Address: 9307 LIPTON LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00951738
Address
9307 LIPTON LN, DALLAS, TX, 75217
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-11-19T00:59:00.000
Status
Closed
Created Date
2021-11-16T17:31:35.000
Update Date
2023-06-08T23:49:33.000
Closed Date
2021-11-16T17:38:03.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000tR37cAAC
Lat Location
(32.67441697123177000,-96.66547934264182000)
23-00131125
Service Request Number: 23-00131125 • Address: 803 S EDGEFIELD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
23-00131125
Address
803 S EDGEFIELD AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Resident Only Parking Permit - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-05-04T23:59:00.000
Status
Closed
Created Date
2023-03-23T11:18:08.000
Update Date
2026-08-07T13:37:48.000
Closed Date
2023-11-09T10:53:42.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000005LW6vAAG
Lat Location
(32.73859621255894600,-96.84439909629290000)
25-00105473
Service Request Number: 25-00105473 • Address: 1815 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00105473
Address
1815 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-03-17T23:59:00.000
Status
Closed
Created Date
2025-03-10T16:43:11.000
Update Date
2025-03-13T16:02:38.000
Closed Date
2025-03-13T16:02:38.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Y453xAAB
Lat Location
(32.72605991243946000,-96.81097913754948000)
23-00062099
Service Request Number: 23-00062099 • Address: 3715 TORONTO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
23-00062099
Address
3715 TORONTO ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-02-11T00:59:00.000
Status
Closed
Created Date
2023-02-09T12:33:51.000
Update Date
2023-06-07T01:56:42.000
Closed Date
2023-02-10T09:16:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000057poUAAQ
Lat Location
(32.77996196751311000,-96.88105978392359000)
26-00094288
Service Request Number: 26-00094288 • Address: 7000 SPRING VALLEY RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
26-00094288
Address
7000 SPRING VALLEY RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T11:22:27.000
Update Date
2026-03-09T17:57:22.000
Closed Date
2026-03-09T17:57:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aZo80AAC
Lat Location
(32.93983269526288600,-96.78469729788014000)
26-00095364
Service Request Number: 26-00095364 • Address: 2800 HOWELL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00095364
Address
2800 HOWELL ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T18:34:15.000
Update Date
2026-03-09T21:25:52.000
Closed Date
2026-03-09T21:25:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ahfFaAAI
Lat Location
(32.79898596885016000,-96.80233666549540000)
21-00442915
Service Request Number: 21-00442915 • Address: 13030 AUDELIA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00442915
Address
13030 AUDELIA RD, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Overall Service Request Due Date
2021-05-18T23:59:00.000
Status
Closed
Created Date
2021-05-17T15:04:22.000
Update Date
2023-06-09T00:56:47.000
Closed Date
2021-05-17T15:04:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA6yxAAC
Lat Location
(32.92465820105538000,-96.71784128107578000)
26-00322147
Service Request Number: 26-00322147 • Address: 3020 BICKERS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00322147
Address
3020 BICKERS ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-07-23T23:59:00.000
Status
Closed
Created Date
2026-07-22T10:01:58.000
Update Date
2026-07-24T12:53:14.000
Closed Date
2026-07-22T12:52:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000024HEhaAAG
Lat Location
(32.78616965170960600,-96.86965505703928000)
25-00407273
Service Request Number: 25-00407273 • Address: 2818 CLEVELAND ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00407273
Address
2818 CLEVELAND ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-08-25T23:59:00.000
Status
Closed
Created Date
2025-08-22T13:00:24.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2025-08-22T14:06:37.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000xXKNvAAO
Lat Location
(32.76176697331100500,-96.78080105742113000)
22-00013736
Service Request Number: 22-00013736 • Address: 6709 CLIFFBROOK DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
22-00013736
Address
6709 CLIFFBROOK DR, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-01-15T00:59:00.000
Status
Closed
Created Date
2022-01-11T16:38:31.000
Update Date
2023-06-08T23:28:43.000
Closed Date
2022-01-13T23:29:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000vKv72AAC
Lat Location
(32.94466319998020500,-96.78901103693347000)
24-00211093
Service Request Number: 24-00211093 • Address: 13559 FLAGSTONE LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
24-00211093
Address
13559 FLAGSTONE LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Shopping Cart Routine Pickup - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-05-13T18:59:00.000
Status
Closed
Created Date
2024-05-06T16:41:12.000
Update Date
2026-08-07T13:39:27.000
Closed Date
2024-05-07T11:31:01.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000007omm0AAA
Lat Location
(32.93206898419945000,-96.77023705192748000)
25-00246370
Service Request Number: 25-00246370 • Address: 3741 KIESTCREST DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
25-00246370
Address
3741 KIESTCREST DR, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-05-27T11:22:39.000
Update Date
2025-06-09T12:29:22.000
Closed Date
2025-06-09T12:29:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000jBEIkAAO
Lat Location
(32.70255899321026000,-96.88144731336313000)
23-00125905
Service Request Number: 23-00125905 • Address: 4100 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
23-00125905
Address
4100 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-03-21T23:59:00.000
Status
Closed
Created Date
2023-03-20T16:31:54.000
Update Date
2023-06-07T01:29:05.000
Closed Date
2023-03-20T16:50:37.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005KaAuAAK
Lat Location
(32.81211453518010000,-96.81238548689016000)
25-00435549
Service Request Number: 25-00435549 • Address: 2665 MARFA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00435549
Address
2665 MARFA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-09-08T20:49:57.000
Update Date
2025-09-29T16:13:14.000
Closed Date
2025-09-29T16:13:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000010C5jNAAS
Lat Location
(32.71043626915882600,-96.78473126372272000)
21-00858735
Service Request Number: 21-00858735 • Address: 1027 S GLASGOW DR, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00858735
Address
1027 S GLASGOW DR, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-09-17T20:14:30.000
Update Date
2023-06-09T00:01:11.000
Closed Date
2021-09-23T12:04:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000rKmDUAA0
Lat Location
(32.79918860874998600,-96.74435081965565000)
22-00292201
Service Request Number: 22-00292201 • Address: 1259 N BAGLEY ST, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
22-00292201
Address
1259 N BAGLEY ST, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-11T12:27:15.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-29T16:12:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002qdbqAAA
Lat Location
(32.75741586444283000,-96.91292842519988000)
26-00189273
Service Request Number: 26-00189273 • Address: 1435 HENDRICKS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00189273
Address
1435 HENDRICKS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-04T14:26:33.000
Update Date
2026-06-03T14:59:59.000
Closed Date
2026-06-03T14:59:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001moMUDAA2
Lat Location
(32.73837032292571000,-96.80181395976413000)
25-00105519
Service Request Number: 25-00105519 • Address: 3410 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00105519
Address
3410 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-03-10T17:01:44.000
Update Date
2025-03-11T16:30:23.000
Closed Date
2025-03-11T16:30:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Y3UdvAAF
Lat Location
(32.71408428619277000,-96.76645717079928000)
26-00267673
Service Request Number: 26-00267673 • Address: 1303 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00267673
Address
1303 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-06-24T23:59:00.000
Status
Closed
Created Date
2026-06-18T19:41:02.000
Update Date
2026-06-21T15:55:05.000
Closed Date
2026-06-19T15:54:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001wZ3HHAA0
Lat Location
(32.73305310071171400,-96.81455261235494000)
25-00017007
Service Request Number: 25-00017007 • Address: 2506 GLOBE AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
25-00017007
Address
2506 GLOBE AVE, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-01-18T00:59:00.000
Status
Closed
Created Date
2025-01-14T12:34:53.000
Update Date
2025-01-14T16:50:38.000
Closed Date
2025-01-14T16:50:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000QN70FAAT
Lat Location
(32.81498092246638000,-96.67308556248130000)
20-01001074
Service Request Number: 20-01001074 • Address: 4825 NUEVO LAREDO CT, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-01001074
Address
4825 NUEVO LAREDO CT, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-10-06T10:36:51.000
Update Date
2023-06-09T03:49:33.000
Closed Date
2020-11-04T12:53:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000aRg7CAAS
Lat Location
(32.68108019024490000,-96.90467591062630000)
22-00546393
Service Request Number: 22-00546393 • Address: 10405 CROMWELL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
22-00546393
Address
10405 CROMWELL DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-22T00:59:00.000
Status
Closed
Created Date
2022-12-17T12:31:07.000
Update Date
2023-06-08T02:02:46.000
Closed Date
2022-12-22T11:36:26.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000004UYKOAA4
Lat Location
(32.88768176552248000,-96.86264328675699000)
24-00501786
Service Request Number: 24-00501786 • Address: 7607 CURRIN DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
24-00501786
Address
7607 CURRIN DR, DALLAS, TX, 75230
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-10-17T23:59:00.000
Status
Closed
Created Date
2024-10-16T09:53:59.000
Update Date
2024-10-19T10:33:58.000
Closed Date
2024-10-19T10:33:58.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000E4ryZAAR
Lat Location
(32.90000696781936000,-96.77685905500200000)
21-01000530
Service Request Number: 21-01000530 • Address: 2217 FOREST OAKS DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-01000530
Address
2217 FOREST OAKS DR, DALLAS, TX, 75228
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2022-01-29T00:59:00.000
Status
Closed
Created Date
2021-12-28T11:44:28.000
Update Date
2023-06-08T23:50:54.000
Closed Date
2021-12-28T15:25:24.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000vIYp4AAG
Lat Location
(32.81046654146977000,-96.70509111468276000)
20-01106714
Service Request Number: 20-01106714 • Address: 8592 SWEETWATER DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01106714
Address
8592 SWEETWATER DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-11-09T20:14:45.000
Update Date
2023-06-09T03:23:41.000
Closed Date
2020-12-09T13:39:23.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000blTC0AAM
Lat Location
(32.80786693740960000,-96.69883699425196000)
21-00707206
Service Request Number: 21-00707206 • Address: 315 N EDGEFIELD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00707206
Address
315 N EDGEFIELD AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-07-31T13:09:04.000
Update Date
2023-06-09T00:49:41.000
Closed Date
2021-08-06T16:17:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000p8TH6AAM
Lat Location
(32.74755323371184000,-96.84425416258068000)
20-01064557
Service Request Number: 20-01064557 • Address: 120 TURTLE CREEK BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-01064557
Address
120 TURTLE CREEK BLVD, DALLAS, TX, 75207
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-11-05T00:59:00.000
Status
Closed
Created Date
2020-10-26T09:03:50.000
Update Date
2023-06-09T03:38:32.000
Closed Date
2020-10-29T08:38:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000aVDIVAA4
Lat Location
(32.79205175776775000,-96.82789319346195000)
25-00326692
Service Request Number: 25-00326692 • Address: 650 S WALTON WALKER BLVD NB, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
25-00326692
Address
650 S WALTON WALKER BLVD NB, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-08T15:18:04.000
Update Date
2025-07-14T11:01:09.000
Closed Date
2025-07-14T10:15:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000pXy1hAAC
Lat Location
(32.73949434158754500,-96.91903228219655000)
26-00093754
Service Request Number: 26-00093754 • Address: 4968 W LAWTHER DR, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
26-00093754
Address
4968 W LAWTHER DR, DALLAS, TX, 75238
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T07:52:55.000
Update Date
2026-03-09T11:34:37.000
Closed Date
2026-03-09T11:34:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aW0AxAAK
Lat Location
(32.85717830363735000,-96.73206364877400000)
25-00041560
Service Request Number: 25-00041560 • Address: 9403 FAIRHOPE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00041560
Address
9403 FAIRHOPE AVE, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-02-07T00:59:00.000
Status
Closed
Created Date
2025-01-30T12:56:15.000
Update Date
2025-02-03T16:55:27.000
Closed Date
2025-02-03T16:55:26.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000SUNqIAAX
Lat Location
(32.70847236875881000,-96.66154559378130000)
22-00055139
Service Request Number: 22-00055139 • Address: ROYAL LN & HARRY HINES BLVD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
22-00055139
Address
ROYAL LN & HARRY HINES BLVD, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-02-12T11:05:27.000
Update Date
2023-06-08T23:33:26.000
Closed Date
2022-02-12T11:07:08.000
Priority
Standard
Method Received Description
Internal
Unique Key
5008z000001NW4fAAG
Lat Location
(32.89578138103501500,-96.89149105665767000)
21-00775886
Service Request Number: 21-00775886 • Address: 10600 GREENGARDEN RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00775886
Address
10600 GREENGARDEN RD, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-08-25T23:59:00.000
Status
Closed
Created Date
2021-08-21T17:49:39.000
Update Date
2023-06-09T00:18:27.000
Closed Date
2021-08-25T09:08:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000pykU8AAI
Lat Location
(32.85468887050521000,-96.70174492625980000)
26-00408982
Service Request Number: 26-00408982 • Address: 6452 LONTOS DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00408982
Address
6452 LONTOS DR, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-11-28T00:59:00.000
Status
In Progress
Created Date
2026-09-14T16:58:40.000
Update Date
2026-09-14T17:20:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00002HJiAbAAL
Lat Location
(32.85427660792202400,-96.74946792723013000)
26-00077375
Service Request Number: 26-00077375 • Address: 3443 MINGO ST, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
26-00077375
Address
3443 MINGO ST, DALLAS, TX, 75223
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-26T10:58:49.000
Update Date
2026-02-26T11:12:44.000
Closed Date
2026-02-26T11:12:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001YSVKvAAP
Lat Location
(32.78053731496159000,-96.73705436404242000)
25-00387247
Service Request Number: 25-00387247 • Address: 9519 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00387247
Address
9519 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2025-08-14T18:59:00.000
Status
Closed
Created Date
2025-08-11T16:37:43.000
Update Date
2025-08-11T20:01:36.000
Closed Date
2025-08-11T20:01:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000vfq3RAAQ
Lat Location
(32.90936688847139600,-96.72995463327953000)
20-01226775
Service Request Number: 20-01226775 • Address: 1524 GAILBROOK LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01226775
Address
1524 GAILBROOK LN, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-12-23T08:52:59.000
Update Date
2023-06-09T03:00:26.000
Closed Date
2021-01-04T10:48:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000dy7JxAAI
Lat Location
(32.80907219050176600,-96.69000690321340000)
26-00209758
Service Request Number: 26-00209758 • Address: 6106 VICTOR ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00209758
Address
6106 VICTOR ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street/Road/Driveway Blockage - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-05-16T23:59:00.000
Status
Closed
Created Date
2026-05-15T15:54:12.000
Update Date
2026-05-15T16:59:47.000
Closed Date
2026-05-15T16:59:46.000
Outcome
No street or road blockage found at location
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001pIK42AAG
Lat Location
(32.80787142593258000,-96.75137570409098000)
24-00492186
Service Request Number: 24-00492186 • Address: 2300 LEA CREST DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00492186
Address
2300 LEA CREST DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-10-11T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:39:43.000
Update Date
2024-10-10T09:04:02.000
Closed Date
2024-10-10T09:04:01.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Cw4VpAAJ
Lat Location
(32.70874575379423000,-96.79239613572770000)
23-00086136
Service Request Number: 23-00086136 • Address: 3033 S COCKRELL HILL RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
23-00086136
Address
3033 S COCKRELL HILL RD, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-02-24T12:31:41.000
Update Date
2023-06-07T01:48:36.000
Closed Date
2023-02-27T16:32:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005DEl5AAG
Lat Location
(32.70845644590309000,-96.89167970062054000)
26-00152434
Service Request Number: 26-00152434 • Address: ANN ARBOR AVE & S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00152434
Address
ANN ARBOR AVE & S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-13T08:32:42.000
Update Date
2026-04-14T07:58:35.000
Closed Date
2026-04-14T07:58:25.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001haDoiAAE
Lat Location
(32.69132464792786400,-96.81477859206413000)
25-00458719
Service Request Number: 25-00458719 • Address: 2203 GUS THOMASSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
25-00458719
Address
2203 GUS THOMASSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-09-21T10:22:09.000
Update Date
2025-10-21T13:01:55.000
Closed Date
2025-10-21T13:01:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000012FEVeAAO
Lat Location
(32.83503807942723500,-96.67771566945207000)
24-00611688
Service Request Number: 24-00611688 • Address: 2825 L B J FWY WB, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
24-00611688
Address
2825 L B J FWY WB, DALLAS, TX, 75234
City Council District
6
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-01-30T18:59:00.000
Status
Closed
Created Date
2024-12-30T08:57:44.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-12-30T09:26:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000OPZcgAAH
Lat Location
(32.91081523322652000,-96.88417821915041000)
26-00346644
Service Request Number: 26-00346644 • Address: 8617 AUDELIA RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00346644
Address
8617 AUDELIA RD, DALLAS, TX, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-07T23:59:00.000
Status
Closed
Created Date
2026-08-05T16:14:47.000
Update Date
2026-08-08T13:29:07.000
Closed Date
2026-08-06T13:28:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000027eLWvAAM
Lat Location
(32.86538737002113000,-96.71816640536842000)
22-00458557
Service Request Number: 22-00458557 • Address: 3044 DORRIS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
22-00458557
Address
3044 DORRIS ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-10-24T23:59:00.000
Status
Closed
Created Date
2022-10-19T15:08:05.000
Update Date
2023-06-08T02:39:53.000
Closed Date
2022-10-24T10:41:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003sm5MAAQ
Lat Location
(32.74260129870441000,-96.74733161943900000)
26-00386830
Service Request Number: 26-00386830 • Address: 4619 BRIAR OAKS CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00386830
Address
4619 BRIAR OAKS CIR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-31T05:55:38.000
Update Date
2026-09-14T21:20:10.000
Closed Date
2026-09-14T21:20:10.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002DkprpAAB
Lat Location
(32.99664367161643000,-96.81984147693550000)
24-00409631
Service Request Number: 24-00409631 • Address: 857 CLEARWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
24-00409631
Address
857 CLEARWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-11-19T18:59:00.000
Status
Closed
Created Date
2024-08-22T16:40:12.000
Update Date
2026-08-07T13:49:25.000
Closed Date
2024-08-28T09:28:05.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs000005bofvAAA
Lat Location
(32.66091068283438400,-96.83601187990982000)
21-00299630
Service Request Number: 21-00299630 • Address: 8930 SHILOH RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00299630
Address
8930 SHILOH RD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-04-04T20:04:00.000
Update Date
2023-06-09T01:56:13.000
Closed Date
2021-04-07T11:13:01.000
Priority
Emergency
Method Received Description
API
Unique Key
500t000000jvRpTAAU
Lat Location
(32.81474885362117000,-96.66838395310653000)
26-00210065
Service Request Number: 26-00210065 • Address: 2409 PARK ROW AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00210065
Address
2409 PARK ROW AVE, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-05-16T23:59:00.000
Status
Closed
Created Date
2026-05-15T19:14:04.000
Update Date
2026-05-15T20:26:29.000
Closed Date
2026-05-15T20:26:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001pL11eAAC
Lat Location
(32.76717742872999000,-96.77509823089615000)
21-00172740
Service Request Number: 21-00172740 • Address: 4321 COLE AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00172740
Address
4321 COLE AVE, DALLAS, TX, 75205
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2021-02-27T00:59:00.000
Status
Closed
Created Date
2021-02-25T15:39:05.000
Update Date
2023-06-09T02:17:15.000
Closed Date
2021-02-25T15:39:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000hlfMZAAY
Lat Location
(32.81867345967730600,-96.79142950903706000)
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