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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
25-00582754
Service Request Number: 25-00582754 • Address: 6316 HOLLIS AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00582754
Address
6316 HOLLIS AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-17T00:59:00.000
Status
Closed
Created Date
2025-12-12T11:20:18.000
Update Date
2025-12-12T11:56:29.000
Closed Date
2025-12-12T11:56:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001JS2DBAA1
Lat Location
(32.76690689556731000,-96.71328086797838000)
23-00411466
Service Request Number: 23-00411466 • Address: 7301 MOUNTAIN CREEK PKWY, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
23-00411466
Address
7301 MOUNTAIN CREEK PKWY, DALLAS, TX, 75249
City Council District
3
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-09-05T23:59:00.000
Status
Closed
Created Date
2023-09-04T09:19:49.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2023-09-04T11:35:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006EBbbAAG
Lat Location
(32.63616563897259000,-96.95212445525495000)
25-00011001
Service Request Number: 25-00011001 • Address: 11249 JAMESTOWN RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
25-00011001
Address
11249 JAMESTOWN RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-03-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2025-01-03T21:30:52.000
Update Date
2025-01-08T16:01:16.000
Closed Date
2025-01-08T16:01:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000PdmCvAAJ
Lat Location
(32.90144362352824000,-96.80763888271991000)
24-00609759
Service Request Number: 24-00609759 • Address: 6702 HOLLIS AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
24-00609759
Address
6702 HOLLIS AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-12-27T17:45:08.000
Update Date
2024-12-28T12:36:50.000
Closed Date
2024-12-28T12:36:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000OFgqkAAD
Lat Location
(32.76709658990560600,-96.70545820731635000)
24-00515554
Service Request Number: 24-00515554 • Address: 6627 KENWOOD AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00515554
Address
6627 KENWOOD AVE, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-10-29T18:59:00.000
Status
Closed
Created Date
2024-10-24T06:40:44.000
Update Date
2024-10-24T16:31:40.000
Closed Date
2024-10-24T16:31:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000FTyJVAA1
Lat Location
(32.83244391282527000,-96.74653569014097000)
24-00508563
Service Request Number: 24-00508563 • Address: 8418 CAMPANELLA DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
24-00508563
Address
8418 CAMPANELLA DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-20T12:44:31.000
Update Date
2024-10-23T10:36:39.000
Closed Date
2024-10-23T10:36:38.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000EmUWoAAN
Lat Location
(32.91823691069266000,-96.75677773402008000)
25-00298316
Service Request Number: 25-00298316 • Address: 1534 WINDCHIME DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
25-00298316
Address
1534 WINDCHIME DR, DALLAS, TX, 75224
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-06-25T18:59:00.000
Status
Closed
Created Date
2025-06-23T13:13:59.000
Update Date
2025-06-23T16:32:38.000
Closed Date
2025-06-23T16:07:43.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000nCTy5AAG
Lat Location
(32.69337919155567000,-96.84711837975982000)
26-00293332
Service Request Number: 26-00293332 • Address: 8317 HIGH BRUSH DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
26-00293332
Address
8317 HIGH BRUSH DR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-07-07T23:59:00.000
Status
Closed
Created Date
2026-07-04T09:55:05.000
Update Date
2026-07-04T17:49:25.000
Closed Date
2026-07-04T17:49:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000020ItMvAAK
Lat Location
(32.65009090737806000,-96.96801270826131000)
26-00035041
Service Request Number: 26-00035041 • Address: DEL NORTE LN & EDGEMERE RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
26-00035041
Address
DEL NORTE LN & EDGEMERE RD, DALLAS, TX, 75225
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-01-31T00:59:00.000
Status
Closed
Created Date
2026-01-28T11:36:40.000
Update Date
2026-01-28T12:59:58.000
Closed Date
2026-01-28T12:59:42.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001SK9BPAA1
Lat Location
(32.86846403350011000,-96.79548645991683000)
21-00926909
Service Request Number: 21-00926909 • Address: 4233 CARDINAL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00926909
Address
4233 CARDINAL DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-10-28T15:10:33.000
Update Date
2023-06-09T00:09:14.000
Closed Date
2021-10-31T09:00:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000t8RLWAA2
Lat Location
(32.70299286517034000,-96.78202391927184000)
21-00403764
Service Request Number: 21-00403764 • Address: 2600 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00403764
Address
2600 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-05-05T18:43:18.000
Update Date
2026-08-07T13:32:04.000
Closed Date
2021-05-05T21:50:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000lc7sOAAQ
Lat Location
(32.77450572603232400,-96.87360825377530000)
20-01204006
Service Request Number: 20-01204006 • Address: 404 E 9TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-01204006
Address
404 E 9TH ST, DALLAS, TX, 75203
City Council District
1
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-01-10T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-10T14:30:38.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2020-12-14T18:21:26.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000dFkHBAA0
Lat Location
(32.74818549178528600,-96.81936871292330000)
23-00197533
Service Request Number: 23-00197533 • Address: SILVERHILL DR & PALM ISLAND ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
23-00197533
Address
SILVERHILL DR & PALM ISLAND ST, DALLAS, TX, 75241
City Council District
8
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-05-15T23:59:00.000
Status
Closed
Created Date
2023-05-01T14:05:28.000
Update Date
2023-06-07T00:58:11.000
Closed Date
2023-05-10T16:03:18.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000005XnlNAAS
Lat Location
(32.66910480208241600,-96.75340759722525000)
26-00091565
Service Request Number: 26-00091565 • Address: 3981 ROSELAND AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00091565
Address
3981 ROSELAND AVE, DALLAS, TX, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation District Billing Dispute - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-03-06T16:51:40.000
Update Date
2026-03-09T15:26:40.000
Closed Date
2026-03-09T10:41:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aGFyjAAG
Lat Location
(32.80016169553328000,-96.78562219365976000)
22-00089957
Service Request Number: 22-00089957 • Address: 3701 VILBIG RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00089957
Address
3701 VILBIG RD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-03-09T16:58:30.000
Update Date
2023-06-08T23:35:53.000
Closed Date
2022-03-21T16:14:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000001WPOWAA4
Lat Location
(32.78782703817632000,-96.84807638842948000)
21-00822868
Service Request Number: 21-00822868 • Address: 9656 BRYSON DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00822868
Address
9656 BRYSON DR, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2021-10-19T23:59:00.000
Status
Closed
Created Date
2021-09-07T11:28:53.000
Update Date
2023-06-09T00:26:11.000
Closed Date
2021-09-08T21:26:52.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000quTgNAAU
Lat Location
(32.87792988433092000,-96.69793888237558000)
21-00671090
Service Request Number: 21-00671090 • Address: 6839 CORONADO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00671090
Address
6839 CORONADO AVE, DALLAS, TX, 75214
City Council District
14
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-07-20T22:22:11.000
Update Date
2023-06-09T00:45:28.000
Closed Date
2021-08-04T13:31:40.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000oNLigAAG
Lat Location
(32.81272689940537000,-96.74273667197346000)
26-00327572
Service Request Number: 26-00327572 • Address: 5200 CAPITOL AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00327572
Address
5200 CAPITOL AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-07-25T23:59:00.000
Status
Closed
Created Date
2026-07-24T16:04:10.000
Update Date
2026-07-24T18:50:18.000
Closed Date
2026-07-24T18:50:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000024v5m3AAA
Lat Location
(32.81390930013666000,-96.77922884797437000)
24-00441021
Service Request Number: 24-00441021 • Address: 2618 WILTON AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
24-00441021
Address
2618 WILTON AVE, DALLAS, TX, 75211
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-09-20T18:59:00.000
Status
Closed
Created Date
2024-09-11T10:50:17.000
Update Date
2024-09-16T14:10:46.000
Closed Date
2024-09-16T14:10:45.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500cs000008FctIAAS
Lat Location
(32.72910652387070000,-96.86192534751535000)
26-00092561
Service Request Number: 26-00092561 • Address: 6 RUE DU LAC, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
26-00092561
Address
6 RUE DU LAC, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed
Created Date
2026-03-07T16:53:11.000
Update Date
2026-03-09T16:53:30.000
Closed Date
2026-03-09T16:53:12.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aMrekAAC
Lat Location
(32.90959111096908000,-96.79869139910457000)
22-00257783
Service Request Number: 22-00257783 • Address: 3535 WEBB CHAPEL EXT, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
22-00257783
Address
3535 WEBB CHAPEL EXT, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-17T23:48:28.000
Update Date
2023-06-08T23:14:30.000
Closed Date
2022-06-22T17:17:00.000
Priority
Emergency
Method Received Description
API
Unique Key
5008z000002cks8AAA
Lat Location
(32.86543466700640400,-96.86514149920663000)
24-00277922
Service Request Number: 24-00277922 • Address: 7937 CLAREMONT DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
24-00277922
Address
7937 CLAREMONT DR, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2024-06-25T18:59:00.000
Status
Closed
Created Date
2024-06-09T20:19:30.000
Update Date
2024-07-08T14:59:04.000
Closed Date
2024-07-08T14:59:04.000
Outcome
Final Results
Priority
Standard
Method Received Description
API
Unique Key
5008z0000082O5wAAE
Lat Location
(32.79814463765523000,-96.71143704947144000)
26-00341637
Service Request Number: 26-00341637 • Address: 6718 SAINT ANNE ST, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00341637
Address
6718 SAINT ANNE ST, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-03T11:16:05.000
Update Date
2026-08-08T09:19:06.000
Closed Date
2026-08-06T09:18:24.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000026vcX7AAI
Lat Location
(32.97685974903851000,-96.79188645627050000)
26-00351553
Service Request Number: 26-00351553 • Address: 3314 ROSS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00351553
Address
3314 ROSS AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-08T20:40:09.000
Update Date
2026-08-08T20:53:57.000
Closed Date
2026-08-08T20:53:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000028NFYbAAO
Lat Location
(32.79539161719334600,-96.78892393847856000)
21-00267115
Service Request Number: 21-00267115 • Address: 10912 GABLE DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00267115
Address
10912 GABLE DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-03-25T13:05:20.000
Update Date
2023-06-09T02:03:03.000
Closed Date
2021-06-09T10:52:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jCfGAAA0
Lat Location
(32.89712745292977000,-96.87418207319037000)
26-00237638
Service Request Number: 26-00237638 • Address: 3603 MARYLAND AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00237638
Address
3603 MARYLAND AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-09T23:59:00.000
Status
Closed
Created Date
2026-06-02T11:28:02.000
Update Date
2026-06-03T16:32:17.000
Closed Date
2026-06-03T16:32:16.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001siClrAAE
Lat Location
(32.70059630363483000,-96.81358522953820000)
25-00178522
Service Request Number: 25-00178522 • Address: 439 BISSONET AVE, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00178522
Address
439 BISSONET AVE, DALLAS, TX, 75217
City Council District
8
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-05-05T23:59:00.000
Status
Closed
Created Date
2025-04-21T08:45:43.000
Update Date
2026-05-15T13:37:47.000
Closed Date
2026-05-15T13:37:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000dvJpBAAU
Lat Location
(32.71852851323984000,-96.70188469301426000)
23-00233078
Service Request Number: 23-00233078 • Address: 2823 FREEDOM CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
23-00233078
Address
2823 FREEDOM CIR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-25T14:26:18.000
Update Date
2023-06-07T01:02:29.000
Closed Date
2023-05-26T12:11:20.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000005fZ71AAE
Lat Location
(33.00232119524006400,-96.86171354444443000)
22-00322212
Service Request Number: 22-00322212 • Address: 620 HOKE SMITH DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
22-00322212
Address
620 HOKE SMITH DR, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-08-01T23:59:00.000
Status
Closed
Created Date
2022-07-29T11:19:50.000
Update Date
2023-06-08T03:17:21.000
Closed Date
2022-07-29T11:32:12.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z00000365VIAAY
Lat Location
(32.71128927127056000,-96.83289560368966000)
26-00386777
Service Request Number: 26-00386777 • Address: 9206 CLEARHURST DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00386777
Address
9206 CLEARHURST DR, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-31T05:22:56.000
Update Date
2026-09-14T04:27:48.000
Closed Date
2026-09-14T04:27:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00002DkibpAAB
Lat Location
(32.87032138294025000,-96.72823000013210000)
24-00492088
Service Request Number: 24-00492088 • Address: 7104 BRAMLETT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00492088
Address
7104 BRAMLETT DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-10-18T23:59:00.000
Status
Closed
Created Date
2024-10-10T07:54:44.000
Update Date
2024-10-11T17:11:31.000
Closed Date
2024-10-11T17:11:30.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000CwnavAAB
Lat Location
(32.72903666238572400,-96.70002392894516000)
26-00062787
Service Request Number: 26-00062787 • Address: 7514 ROPER ST, DALLAS, TX, 75209 • City Council District: 6
Service Request Number
26-00062787
Address
7514 ROPER ST, DALLAS, TX, 75209
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-17T14:18:10.000
Update Date
2026-03-09T09:49:06.000
Closed Date
2026-03-02T12:33:11.000
Priority
Standard
Method Received Description
Email
Unique Key
500cs00001WZ4KLAA1
Lat Location
(32.84783684553593000,-96.82998037381297000)
26-00056662
Service Request Number: 26-00056662 • Address: 1105 BETTERTON CIR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00056662
Address
1105 BETTERTON CIR, DALLAS, TX, 75203
City Council District
4
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-02-11T16:14:14.000
Update Date
2026-02-12T15:06:43.000
Closed Date
2026-02-12T15:06:42.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001VfWg0AAF
Lat Location
(32.74806101284663000,-96.80814533368185000)
21-00716386
Service Request Number: 21-00716386 • Address: 1026 CEDAR HILL AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00716386
Address
1026 CEDAR HILL AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-03T16:19:31.000
Update Date
2023-06-09T00:36:27.000
Closed Date
2021-09-22T12:55:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000p9s4oAAA
Lat Location
(32.75503925493294600,-96.83128277656577000)
26-00341640
Service Request Number: 26-00341640 • Address: 12150 COIT RD, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
26-00341640
Address
12150 COIT RD, DALLAS, TX, 75251
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-03T11:17:21.000
Update Date
2026-08-08T16:54:15.000
Closed Date
2026-08-06T16:06:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000026tbkAAAQ
Lat Location
(32.91410912339030400,-96.76902172089781000)
26-00346974
Service Request Number: 26-00346974 • Address: 5833 ORAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00346974
Address
5833 ORAM ST, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-05T21:16:53.000
Update Date
2026-08-08T17:27:05.000
Closed Date
2026-08-06T17:26:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000027i8mQAAQ
Lat Location
(32.81400026026603500,-96.76670638843522000)
21-00656440
Service Request Number: 21-00656440 • Address: 3847 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00656440
Address
3847 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-07-18T23:59:00.000
Status
Closed
Created Date
2021-07-15T18:39:01.000
Update Date
2023-06-09T00:39:58.000
Closed Date
2021-07-15T18:58:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000oL16WAAS
Lat Location
(33.00492300618308000,-96.84726014359268000)
21-00920410
Service Request Number: 21-00920410 • Address: 1530 BONNIE VIEW RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00920410
Address
1530 BONNIE VIEW RD, DALLAS, TX, 75203
City Council District
4
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-10-25T10:16:15.000
Update Date
2023-06-09T00:08:08.000
Closed Date
2021-10-25T10:59:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000spocTAAQ
Lat Location
(32.73044151844112000,-96.79242230917093000)
24-00443321
Service Request Number: 24-00443321 • Address: 2700 FLOYD ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
24-00443321
Address
2700 FLOYD ST, DALLAS, TX, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-09-19T23:59:00.000
Status
Closed
Created Date
2024-09-12T11:46:19.000
Update Date
2024-09-17T08:58:21.000
Closed Date
2024-09-17T08:58:20.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000008SKKBAA4
Lat Location
(32.78650266261754000,-96.78695728915550000)
21-00760573
Service Request Number: 21-00760573 • Address: HILLBURN DR & LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00760573
Address
HILLBURN DR & LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-08-17T13:42:29.000
Update Date
2026-08-07T14:09:26.000
Closed Date
2021-08-17T15:26:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000pwVqEAAU
Lat Location
(32.73448613570004500,-96.68843996607120000)
26-00275901
Service Request Number: 26-00275901 • Address: 4466 W MOCKINGBIRD LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00275901
Address
4466 W MOCKINGBIRD LN, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-07-01T23:59:00.000
Status
Closed
Created Date
2026-06-24T09:38:19.000
Update Date
2026-06-28T13:55:48.000
Closed Date
2026-06-28T13:55:45.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001y0knlAAA
Lat Location
(32.83644322088858000,-96.83057237842979000)
26-00092511
Service Request Number: 26-00092511 • Address: ELAM RD & N PRAIRIE CREEK RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00092511
Address
ELAM RD & N PRAIRIE CREEK RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Knockdown - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-07T15:52:34.000
Update Date
2026-03-09T08:41:31.000
Closed Date
2026-03-09T08:41:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aMaXUAA0
Lat Location
(32.71954094438989000,-96.66561939521597000)
23-00295152
Service Request Number: 23-00295152 • Address: 1739 NOVELA WAY, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
23-00295152
Address
1739 NOVELA WAY, DALLAS, TX, 75215
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-07-06T23:59:00.000
Status
Closed
Created Date
2023-06-28T13:10:21.000
Update Date
2023-07-07T08:15:23.000
Closed Date
2023-07-07T08:15:22.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005plu9AAA
Lat Location
(32.76971348571086000,-96.78561236305352000)
25-00294995
Service Request Number: 25-00294995 • Address: 5300 HARRY HINES BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
25-00294995
Address
5300 HARRY HINES BLVD, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-06-20T18:06:11.000
Update Date
2025-06-21T18:03:24.000
Closed Date
2025-06-21T18:03:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000mvVeaAAE
Lat Location
(32.81289386846534000,-96.83816887044222000)
26-00087265
Service Request Number: 26-00087265 • Address: 9946 COPPEDGE LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00087265
Address
9946 COPPEDGE LN, DALLAS, TX, 75220
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T14:57:44.000
Update Date
2026-03-09T09:03:40.000
Closed Date
2026-03-09T08:51:25.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZjGLiAAN
Lat Location
(32.87870718104604600,-96.85044760982666000)
25-00499683
Service Request Number: 25-00499683 • Address: 2926 LARRY DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
25-00499683
Address
2926 LARRY DR, DALLAS, TX, 75228
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-10-15T12:22:25.000
Update Date
2025-11-13T18:04:13.000
Closed Date
2025-11-13T18:04:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000016VLlmAAG
Lat Location
(32.82407492263449500,-96.66509634836541000)
26-00207991
Service Request Number: 26-00207991 • Address: 1930 ANN ARBOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00207991
Address
1930 ANN ARBOR AVE, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-05-18T23:59:00.000
Status
Closed
Created Date
2026-05-14T17:00:42.000
Update Date
2026-05-15T09:16:13.000
Closed Date
2026-05-15T09:16:03.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001p4GjTAAU
Lat Location
(32.69698620194346000,-96.79307999211719000)
21-00682913
Service Request Number: 21-00682913 • Address: 2628 FRIESENHAHN LN, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00682913
Address
2628 FRIESENHAHN LN, DALLAS, TX, 75211
City Council District
1
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-07-23T16:56:45.000
Update Date
2023-06-09T00:35:51.000
Closed Date
2021-08-11T06:42:47.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000ooDClAAM
Lat Location
(32.75016374731221400,-96.86139199186506000)
26-00085456
Service Request Number: 26-00085456 • Address: 10393 PINECREST DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
26-00085456
Address
10393 PINECREST DR, DALLAS, TX, 75228
City Council District
2
Department
Water Utilities
Service Request Type
Water/Sanitary Sewer Construction Project - DWU
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-03-17T23:59:00.000
Status
Closed
Created Date
2026-03-03T15:48:17.000
Update Date
2026-03-09T12:34:00.000
Closed Date
2026-03-09T12:33:45.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZT5kRAAT
Lat Location
(32.83483721801566000,-96.68481534815905000)
26-00093866
Service Request Number: 26-00093866 • Address: 2600 INADALE AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00093866
Address
2600 INADALE AVE, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T08:58:17.000
Update Date
2026-03-09T12:00:53.000
Closed Date
2026-03-09T12:00:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aW6RgAAK
Lat Location
(32.81674920580308000,-96.67079759501213000)
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