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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
22-00094207
Service Request Number: 22-00094207 • Address: 5204 MARYLAND AVE, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
22-00094207
Address
5204 MARYLAND AVE, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-03-18T23:59:00.000
Status
Closed
Created Date
2022-03-12T15:42:00.000
Update Date
2023-06-08T23:32:12.000
Closed Date
2022-03-15T11:28:52.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001XQTwAAO
Lat Location
(32.68197843551824600,-96.81312089371270000)
26-00354124
Service Request Number: 26-00354124 • Address: 5100 BRYAN ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
26-00354124
Address
5100 BRYAN ST, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-17T23:59:00.000
Status
Closed
Created Date
2026-08-10T19:03:39.000
Update Date
2026-08-11T14:19:54.000
Closed Date
2026-08-11T14:19:54.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs000028lFvdAAE
Lat Location
(32.80568654720068000,-96.77109822282692000)
21-00423687
Service Request Number: 21-00423687 • Address: N HALL ST & LAFAYETTE PL, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00423687
Address
N HALL ST & LAFAYETTE PL, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-12T06:46:17.000
Update Date
2023-06-09T01:38:17.000
Closed Date
2021-05-13T11:18:14.000
Priority
Priority
Method Received Description
API
Unique Key
500t000000leXA0AAM
Lat Location
(32.79817674703730000,-96.79231552840753000)
26-00083001
Service Request Number: 26-00083001 • Address: 11612 DRUMMOND DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00083001
Address
11612 DRUMMOND DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-02T12:44:30.000
Update Date
2026-03-09T15:17:11.000
Closed Date
2026-03-09T14:31:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Z8pQUAAZ
Lat Location
(32.85210284579502400,-96.64960494025034000)
26-00085208
Service Request Number: 26-00085208 • Address: COLLINS AVE & LE CLERC AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00085208
Address
COLLINS AVE & LE CLERC AVE, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-17T23:59:00.000
Status
Closed
Created Date
2026-03-03T14:27:13.000
Update Date
2026-03-09T08:45:43.000
Closed Date
2026-03-09T08:45:43.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZSLhZAAX
Lat Location
(32.77512860298026000,-96.74364389839859000)
25-00548452
Service Request Number: 25-00548452 • Address: 8636 MCNABB LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00548452
Address
8636 MCNABB LN, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-11-18T00:59:00.000
Status
Closed
Created Date
2025-11-16T12:51:25.000
Update Date
2025-11-16T17:36:38.000
Closed Date
2025-11-16T17:36:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001E9b1eAAB
Lat Location
(32.69521115028405000,-96.67126523899180000)
25-00078851
Service Request Number: 25-00078851 • Address: 10104 GROVE OAKS BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00078851
Address
10104 GROVE OAKS BLVD, DALLAS, TX, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-03-10T23:59:00.000
Status
Closed
Created Date
2025-02-24T12:05:04.000
Update Date
2026-05-15T13:08:28.000
Closed Date
2026-05-15T13:08:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000VpimkAAB
Lat Location
(32.71342904391552500,-96.64959493099762000)
25-00516311
Service Request Number: 25-00516311 • Address: 2250 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
25-00516311
Address
2250 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-10-28T13:29:00.000
Status
Closed
Created Date
2025-10-26T10:03:18.000
Update Date
2025-10-26T13:16:08.000
Closed Date
2025-10-26T13:15:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs0000191vGIAAY
Lat Location
(32.77911979111413400,-96.78735108480136000)
26-00260975
Service Request Number: 26-00260975 • Address: 9517 JENNIE LEE LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00260975
Address
9517 JENNIE LEE LN, DALLAS, TX, 75227
City Council District
7
Department
Office of Emergency Management and Crisis Response
Service Request Type
Social Services Request - EMCR
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-16T23:59:00.000
Status
Closed
Created Date
2026-06-15T14:34:46.000
Update Date
2026-06-18T08:38:17.000
Closed Date
2026-06-16T08:37:00.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001vgXsiAAE
Lat Location
(32.75646352881986400,-96.65921368698568000)
26-00105597
Service Request Number: 26-00105597 • Address: 6234 LAKESHORE DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00105597
Address
6234 LAKESHORE DR, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-23T23:59:00.000
Status
Closed
Created Date
2026-03-16T06:41:26.000
Update Date
2026-03-18T08:44:45.000
Closed Date
2026-03-18T08:44:29.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001buyA9AAI
Lat Location
(32.81899236729040600,-96.75776259882230000)
24-00482931
Service Request Number: 24-00482931 • Address: 2291 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
24-00482931
Address
2291 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-11-20T00:59:00.000
Status
Closed
Created Date
2024-10-04T13:43:30.000
Update Date
2024-10-11T09:21:33.000
Closed Date
2024-10-11T09:21:32.000
Priority
Standard
Method Received Description
Internal
Unique Key
500cs00000BouiEAAR
Lat Location
(32.86179086837372400,-96.89122352933802000)
25-00502919
Service Request Number: 25-00502919 • Address: 1622 WHITEDOVE DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
25-00502919
Address
1622 WHITEDOVE DR, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-10-22T23:59:00.000
Status
Closed
Created Date
2025-10-17T08:18:38.000
Update Date
2025-10-21T17:28:32.000
Closed Date
2025-10-21T17:28:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000016z0DhAAI
Lat Location
(32.69248360009961400,-96.84790256438764000)
24-00492152
Service Request Number: 24-00492152 • Address: 5811 BIRCHBROOK DR, DALLAS, TX, 75206 • City Council District: 9
Service Request Number
24-00492152
Address
5811 BIRCHBROOK DR, DALLAS, TX, 75206
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2024-10-25T18:59:00.000
Status
Closed
Created Date
2024-10-10T08:27:15.000
Update Date
2024-11-08T17:25:04.000
Closed Date
2024-11-08T17:24:46.000
Outcome
Final Results
Priority
Standard
Method Received Description
API
Unique Key
500cs00000CwiJWAAZ
Lat Location
(32.84752140390867000,-96.76751013356801000)
25-00543113
Service Request Number: 25-00543113 • Address: 2836 PENNSYLVANIA AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00543113
Address
2836 PENNSYLVANIA AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-11-12T15:37:46.000
Update Date
2025-11-18T16:26:21.000
Closed Date
2025-11-18T15:39:46.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001DLcVJAA1
Lat Location
(32.76796044258220000,-96.76615875454897000)
26-00091312
Service Request Number: 26-00091312 • Address: 3435 HACIENDA DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
26-00091312
Address
3435 HACIENDA DR, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-06T15:35:19.000
Update Date
2026-03-09T16:09:31.000
Closed Date
2026-03-09T16:09:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aEYhNAAW
Lat Location
(32.70299642637316000,-96.88839146073232000)
24-00447825
Service Request Number: 24-00447825 • Address: 2236 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00447825
Address
2236 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-15T12:13:16.000
Update Date
2024-09-18T07:18:24.000
Closed Date
2024-09-18T07:18:24.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000008p06DAAQ
Lat Location
(32.71705840634342600,-96.78609905606449000)
23-00432471
Service Request Number: 23-00432471 • Address: 2512 CEDAR SPRINGS RD, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
23-00432471
Address
2512 CEDAR SPRINGS RD, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street/Road Blockage - TRN
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-09-19T02:17:20.000
Status
Closed
Created Date
2023-09-18T02:17:20.000
Update Date
2023-09-18T02:56:38.000
Closed Date
2023-09-18T02:56:38.000
Outcome
Street blockage cleared/addressed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006JGgRAAW
Lat Location
(32.79836017921514500,-96.80523965148114000)
22-00136734
Service Request Number: 22-00136734 • Address: MARSH LN & WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
22-00136734
Address
MARSH LN & WALNUT HILL LN, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-04-09T17:06:44.000
Update Date
2023-06-08T23:10:36.000
Closed Date
2022-04-09T17:09:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000001mhRZAAY
Lat Location
(32.88062718774287400,-96.85629292855221000)
20-01191225
Service Request Number: 20-01191225 • Address: 1069 S BUCKNER BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01191225
Address
1069 S BUCKNER BLVD, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-12-17T00:59:00.000
Status
Closed
Created Date
2020-12-09T15:47:29.000
Update Date
2023-06-09T03:18:05.000
Closed Date
2020-12-16T09:48:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000bNNiwAAG
Lat Location
(32.73029456029052000,-96.68306516038777000)
25-00105473
Service Request Number: 25-00105473 • Address: 1815 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00105473
Address
1815 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-03-17T23:59:00.000
Status
Closed
Created Date
2025-03-10T16:43:11.000
Update Date
2025-03-13T16:02:38.000
Closed Date
2025-03-13T16:02:38.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Y453xAAB
Lat Location
(32.72605991243946000,-96.81097913754948000)
25-00584121
Service Request Number: 25-00584121 • Address: 2713 ANZIO DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
25-00584121
Address
2713 ANZIO DR, DALLAS, TX, 75224
City Council District
4
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-12-16T00:59:00.000
Status
Closed
Created Date
2025-12-13T11:12:05.000
Update Date
2025-12-13T15:07:53.000
Closed Date
2025-12-13T15:07:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001JdnVHAAZ
Lat Location
(32.71546410424758000,-96.83544493361953000)
26-00266856
Service Request Number: 26-00266856 • Address: 2800 KLONDIKE DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00266856
Address
2800 KLONDIKE DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-23T23:59:00.000
Status
Closed
Created Date
2026-06-18T13:37:21.000
Update Date
2026-06-18T20:01:32.000
Closed Date
2026-06-18T20:01:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001wSzwKAAS
Lat Location
(32.81871032023446600,-96.66690453562056000)
20-01217510
Service Request Number: 20-01217510 • Address: 1342 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01217510
Address
1342 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-12-19T12:27:20.000
Update Date
2023-06-09T02:47:01.000
Closed Date
2021-01-14T16:22:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000dHDMQAA4
Lat Location
(32.73234899021704000,-96.81674116377387000)
24-00313241
Service Request Number: 24-00313241 • Address: 3867 NOBLE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
24-00313241
Address
3867 NOBLE AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-06-29T18:59:00.000
Status
Closed
Created Date
2024-06-27T21:24:31.000
Update Date
2024-06-27T21:27:33.000
Closed Date
2024-06-27T21:27:32.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000008AGgUAAW
Lat Location
(32.80927962164403000,-96.79425559825480000)
26-00094288
Service Request Number: 26-00094288 • Address: 7000 SPRING VALLEY RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
26-00094288
Address
7000 SPRING VALLEY RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T11:22:27.000
Update Date
2026-03-09T17:57:22.000
Closed Date
2026-03-09T17:57:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aZo80AAC
Lat Location
(32.93983269526288600,-96.78469729788014000)
26-00095364
Service Request Number: 26-00095364 • Address: 2800 HOWELL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00095364
Address
2800 HOWELL ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T18:34:15.000
Update Date
2026-03-09T21:25:52.000
Closed Date
2026-03-09T21:25:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ahfFaAAI
Lat Location
(32.79898596885016000,-96.80233666549540000)
22-00044693
Service Request Number: 22-00044693 • Address: 5331 BEXAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
22-00044693
Address
5331 BEXAR ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-02-08T00:59:00.000
Status
Closed
Created Date
2022-02-04T16:28:21.000
Update Date
2023-06-08T23:30:35.000
Closed Date
2022-02-04T16:47:44.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000001KmDAAA0
Lat Location
(32.74918101389157000,-96.75356182749698000)
21-00442915
Service Request Number: 21-00442915 • Address: 13030 AUDELIA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00442915
Address
13030 AUDELIA RD, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Overall Service Request Due Date
2021-05-18T23:59:00.000
Status
Closed
Created Date
2021-05-17T15:04:22.000
Update Date
2023-06-09T00:56:47.000
Closed Date
2021-05-17T15:04:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA6yxAAC
Lat Location
(32.92465820105538000,-96.71784128107578000)
26-00343882
Service Request Number: 26-00343882 • Address: 1510 N WASHINGTON AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00343882
Address
1510 N WASHINGTON AVE, DALLAS, TX, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-11T23:59:00.000
Status
Closed
Created Date
2026-08-04T12:05:02.000
Update Date
2026-08-08T13:11:10.000
Closed Date
2026-08-06T13:10:12.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000027EZPCAA4
Lat Location
(32.79691030455266000,-96.78479008248871000)
23-00433924
Service Request Number: 23-00433924 • Address: 16110 DALLAS PKWY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
23-00433924
Address
16110 DALLAS PKWY, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-09-20T23:59:00.000
Status
Closed
Created Date
2023-09-18T16:09:52.000
Update Date
2023-09-20T13:59:20.000
Closed Date
2023-09-20T13:59:20.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000006JXYvAAO
Lat Location
(32.96877345007162000,-96.82107420404967000)
21-00615452
Service Request Number: 21-00615452 • Address: 7337 CHAUCER PL, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00615452
Address
7337 CHAUCER PL, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-07-03T07:27:09.000
Update Date
2023-06-12T01:16:05.000
Closed Date
2021-07-07T10:55:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000lbjTPAAY
Lat Location
(32.65883620261821000,-96.86731011366008000)
22-00349221
Service Request Number: 22-00349221 • Address: 2505 LOCKHART AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
22-00349221
Address
2505 LOCKHART AVE, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-08-15T21:31:08.000
Update Date
2023-06-08T03:24:33.000
Closed Date
2022-08-18T11:31:01.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000003GphVAAS
Lat Location
(32.81983087042198000,-96.67312149477785000)
24-00313317
Service Request Number: 24-00313317 • Address: 6909 SEDGWICK DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
24-00313317
Address
6909 SEDGWICK DR, DALLAS, TX, 75231
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-06-28T04:47:52.000
Update Date
2024-07-12T07:30:59.000
Closed Date
2024-07-12T07:30:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000008ANhMAAW
Lat Location
(32.87562742325239000,-96.73764961890393000)
25-00327789
Service Request Number: 25-00327789 • Address: N CENTRAL EXPY SB & N HALL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
25-00327789
Address
N CENTRAL EXPY SB & N HALL ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-07-15T23:59:00.000
Status
Closed
Created Date
2025-07-09T08:25:51.000
Update Date
2025-07-09T10:53:24.000
Closed Date
2025-07-09T10:53:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000pe0TmAAI
Lat Location
(32.79893542792312600,-96.79319558941584000)
21-00588648
Service Request Number: 21-00588648 • Address: 2642 W BROOKLYN AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00588648
Address
2642 W BROOKLYN AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-06-25T15:58:23.000
Update Date
2023-06-12T01:09:04.000
Closed Date
2021-07-16T11:37:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000nQnaVAAS
Lat Location
(32.73905504610553000,-96.86222754581586000)
26-00388647
Service Request Number: 26-00388647 • Address: 3263 WHITEHALL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00388647
Address
3263 WHITEHALL DR, DALLAS, TX, 75229
City Council District
13
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-09-16T23:59:00.000
Status
Closed
Created Date
2026-08-31T20:57:49.000
Update Date
2026-09-12T06:13:15.000
Closed Date
2026-09-10T06:11:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002E0p6yAAB
Lat Location
(32.90091914466646000,-96.86681961403241000)
26-00138085
Service Request Number: 26-00138085 • Address: 5008 MILAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00138085
Address
5008 MILAM ST, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-03T13:30:25.000
Update Date
2026-04-14T09:16:35.000
Closed Date
2026-04-14T09:16:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ftQjKAAU
Lat Location
(32.81674124016985400,-96.78639349609660000)
22-00246452
Service Request Number: 22-00246452 • Address: 6347 NORWAY RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
22-00246452
Address
6347 NORWAY RD, DALLAS, TX, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-11T12:43:50.000
Update Date
2023-06-08T23:18:17.000
Closed Date
2022-06-16T15:00:47.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000002QyGqAAK
Lat Location
(32.88855775314940000,-96.79755869746927000)
22-00368248
Service Request Number: 22-00368248 • Address: 654 NEOMI AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00368248
Address
654 NEOMI AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2022-10-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-08-22T11:54:43.000
Update Date
2026-08-07T13:49:25.000
Closed Date
2022-08-26T07:01:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003NpQzAAK
Lat Location
(32.72341996763968600,-96.71643889721346000)
25-00394723
Service Request Number: 25-00394723 • Address: 1706 S BECKLEY AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
25-00394723
Address
1706 S BECKLEY AVE, DALLAS, TX, 75224
City Council District
4
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-08-18T23:59:00.000
Status
Closed
Created Date
2025-08-15T11:10:32.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2025-08-15T13:28:12.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000wNj4kAAC
Lat Location
(32.72761643330450000,-96.82263055759022000)
22-00292201
Service Request Number: 22-00292201 • Address: 1259 N BAGLEY ST, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
22-00292201
Address
1259 N BAGLEY ST, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-11T12:27:15.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-29T16:12:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002qdbqAAA
Lat Location
(32.75741586444283000,-96.91292842519988000)
23-00232220
Service Request Number: 23-00232220 • Address: 117 W 8TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
23-00232220
Address
117 W 8TH ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-25T10:10:32.000
Update Date
2023-06-07T01:16:11.000
Closed Date
2023-05-26T17:45:47.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000005fRbeAAE
Lat Location
(32.74810050596589000,-96.82315875538228000)
25-00105519
Service Request Number: 25-00105519 • Address: 3410 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00105519
Address
3410 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-03-10T17:01:44.000
Update Date
2025-03-11T16:30:23.000
Closed Date
2025-03-11T16:30:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Y3UdvAAF
Lat Location
(32.71408428619277000,-96.76645717079928000)
26-00279165
Service Request Number: 26-00279165 • Address: 514 SHADYWAY DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00279165
Address
514 SHADYWAY DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-25T15:52:58.000
Update Date
2026-07-02T10:00:45.000
Closed Date
2026-07-02T10:00:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001yQbX8AAK
Lat Location
(32.65166952803386400,-96.83017282249867000)
25-00187507
Service Request Number: 25-00187507 • Address: 3000 FERNWOOD AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00187507
Address
3000 FERNWOOD AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-04-29T23:59:00.000
Status
Closed
Created Date
2025-04-25T08:39:31.000
Update Date
2025-04-25T15:16:43.000
Closed Date
2025-04-25T15:16:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000eeM1EAAU
Lat Location
(32.70986679758654000,-96.80692418458123000)
26-00272610
Service Request Number: 26-00272610 • Address: 1410 GLEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00272610
Address
1410 GLEN AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-09-01T23:59:00.000
Status
Closed
Created Date
2026-06-22T15:35:43.000
Update Date
2026-07-09T08:25:40.000
Closed Date
2026-07-09T08:25:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001x9g0kAAA
Lat Location
(32.72847288023162000,-96.80371690222292000)
26-00287397
Service Request Number: 26-00287397 • Address: 14501 MONTFORT DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
26-00287397
Address
14501 MONTFORT DR, DALLAS, TX, 75254
City Council District
11
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-07-15T23:59:00.000
Status
Closed
Created Date
2026-06-30T14:26:54.000
Update Date
2026-07-04T15:21:13.000
Closed Date
2026-07-02T15:20:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001zRuaLAAS
Lat Location
(32.94524986171809000,-96.81534165130996000)
25-00053762
Service Request Number: 25-00053762 • Address: 4200 LELAND COLLEGE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00053762
Address
4200 LELAND COLLEGE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-02-11T00:59:00.000
Status
Closed
Created Date
2025-02-06T14:21:13.000
Update Date
2025-02-07T19:12:49.000
Closed Date
2025-02-07T19:12:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000TYtFtAAL
Lat Location
(32.66916991226226000,-96.74888305373360000)
26-00330201
Service Request Number: 26-00330201 • Address: 3002 SOUTHLAND ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00330201
Address
3002 SOUTHLAND ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-08-05T23:59:00.000
Status
Closed
Created Date
2026-07-27T10:38:19.000
Update Date
2026-08-08T08:18:08.000
Closed Date
2026-08-06T08:17:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000025FoNDAA0
Lat Location
(32.75849290904960000,-96.75114716168561000)
20-01106714
Service Request Number: 20-01106714 • Address: 8592 SWEETWATER DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01106714
Address
8592 SWEETWATER DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-11-09T20:14:45.000
Update Date
2023-06-09T03:23:41.000
Closed Date
2020-12-09T13:39:23.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000blTC0AAM
Lat Location
(32.80786693740960000,-96.69883699425196000)
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