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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
23-00364125
Service Request Number: 23-00364125 • Address: 1925 YUCCA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00364125
Address
1925 YUCCA DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-08-14T23:59:00.000
Status
Closed
Created Date
2023-08-07T11:10:42.000
Update Date
2023-08-11T11:13:25.000
Closed Date
2023-08-11T11:13:24.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000063r1hAAA
Lat Location
(32.74509240692893000,-96.69646267276248000)
23-00565301
Service Request Number: 23-00565301 • Address: 9813 COUNTY CORK DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
23-00565301
Address
9813 COUNTY CORK DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-12-21T00:59:00.000
Status
Closed
Created Date
2023-12-15T08:19:44.000
Update Date
2023-12-15T14:24:12.000
Closed Date
2023-12-15T14:24:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006rcTqAAI
Lat Location
(32.84142587080079000,-96.70177448892832000)
21-00060554
Service Request Number: 21-00060554 • Address: 7117 AL PATTERSON DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00060554
Address
7117 AL PATTERSON DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-01-20T13:49:38.000
Update Date
2023-06-09T02:24:17.000
Closed Date
2021-03-02T11:12:34.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000fasrwAAA
Lat Location
(32.66184151134522000,-96.81293103304995000)
25-00085012
Service Request Number: 25-00085012 • Address: 5351 CATRON DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
25-00085012
Address
5351 CATRON DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-04T00:59:00.000
Status
Closed
Created Date
2025-02-27T09:27:48.000
Update Date
2025-02-27T09:49:50.000
Closed Date
2025-02-27T09:49:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000WNtJ8AAL
Lat Location
(32.78926671726942000,-96.67487605715763000)
24-00259458
Service Request Number: 24-00259458 • Address: 1523 COVER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
24-00259458
Address
1523 COVER DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-05-31T15:34:40.000
Update Date
2024-06-24T15:50:50.000
Closed Date
2024-06-24T15:50:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000007ygb7AAA
Lat Location
(32.66565883684426600,-96.79569314781669000)
23-00311990
Service Request Number: 23-00311990 • Address: 7537 GAYGLEN DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
23-00311990
Address
7537 GAYGLEN DR, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-07-18T23:59:00.000
Status
Closed
Created Date
2023-07-08T11:41:20.000
Update Date
2023-07-13T09:29:23.000
Closed Date
2023-07-13T09:29:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005t6aIAAQ
Lat Location
(32.70979667684751000,-96.69249221714968000)
23-00166331
Service Request Number: 23-00166331 • Address: 4138 SOUTH BETTER DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
23-00166331
Address
4138 SOUTH BETTER DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-04-19T23:59:00.000
Status
Closed
Created Date
2023-04-12T23:30:23.000
Update Date
2023-06-07T01:33:49.000
Closed Date
2023-04-14T14:17:35.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005Rn8MAAS
Lat Location
(32.88435432545519000,-96.84025570534115000)
24-00077241
Service Request Number: 24-00077241 • Address: 3114 NEBRASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00077241
Address
3114 NEBRASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-02-17T11:19:29.000
Update Date
2024-03-01T11:58:47.000
Closed Date
2024-03-01T11:58:46.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007HgboAAC
Lat Location
(32.70730882211538000,-96.80809037894197000)
22-00146139
Service Request Number: 22-00146139 • Address: 9950 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00146139
Address
9950 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-04-15T07:55:40.000
Update Date
2023-06-08T23:04:37.000
Closed Date
2022-04-15T07:56:37.000
Priority
Emergency
Method Received Description
Proactive
Unique Key
5008z000001pzrLAAQ
Lat Location
(32.90891258618568600,-96.71376301775356000)
25-00301588
Service Request Number: 25-00301588 • Address: 2951 CARRIZO LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
25-00301588
Address
2951 CARRIZO LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-06-24T20:32:45.000
Update Date
2025-06-30T14:48:42.000
Closed Date
2025-06-30T14:48:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000nU3U5AAK
Lat Location
(32.88797824474777000,-96.87970479099549000)
25-00125433
Service Request Number: 25-00125433 • Address: 7610 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
25-00125433
Address
7610 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-04-11T23:59:00.000
Status
Closed
Created Date
2025-03-21T14:39:36.000
Update Date
2025-03-28T09:10:04.000
Closed Date
2025-03-28T09:10:04.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000ZlTLqAAN
Lat Location
(32.88499492846530400,-96.75831418695275000)
20-01113528
Service Request Number: 20-01113528 • Address: 1342 CLAUDE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-01113528
Address
1342 CLAUDE ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-11-11T16:25:29.000
Update Date
2023-06-09T03:24:42.000
Closed Date
2020-11-23T17:10:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000blsRPAAY
Lat Location
(32.74008153760943000,-96.80367936539800000)
21-00412360
Service Request Number: 21-00412360 • Address: 5656 S R L THORNTON FWY NB, DALLAS, TX, 75241 • City Council District: 4
Service Request Number
21-00412360
Address
5656 S R L THORNTON FWY NB, DALLAS, TX, 75241
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-07T22:47:36.000
Update Date
2023-06-09T01:40:11.000
Closed Date
2021-06-12T14:59:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000ld710AAA
Lat Location
(32.67767974600979400,-96.82233512547917000)
26-00092178
Service Request Number: 26-00092178 • Address: 6400 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00092178
Address
6400 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-07T10:47:47.000
Update Date
2026-03-09T16:31:47.000
Closed Date
2026-03-09T16:31:47.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aLW7hAAG
Lat Location
(32.83627749827629600,-96.75283171168886000)
26-00090933
Service Request Number: 26-00090933 • Address: 1643 HOMEWOOD PL, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
26-00090933
Address
1643 HOMEWOOD PL, DALLAS, TX, 75224
City Council District
1
Department
Planning & Development Department
Service Request Type
Building Permits Violation - PDD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-20T23:59:00.000
Status
Closed
Created Date
2026-03-06T12:44:25.000
Update Date
2026-03-09T15:55:08.000
Closed Date
2026-03-09T15:54:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aAFYSAA4
Lat Location
(32.72920964777683000,-96.84640394885777000)
21-00775984
Service Request Number: 21-00775984 • Address: 5310 HARVEST HILL RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00775984
Address
5310 HARVEST HILL RD, DALLAS, TX, 75230
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose Cat - DAS
Overall Service Request Due Date
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-08-21T19:20:55.000
Update Date
2023-06-09T00:18:29.000
Closed Date
2021-08-21T19:20:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000pyl8oAAA
Lat Location
(32.92141667713444000,-96.81810202160372000)
25-00396156
Service Request Number: 25-00396156 • Address: 724 PENGUIN DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
25-00396156
Address
724 PENGUIN DR, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-19T23:59:00.000
Status
Closed
Created Date
2025-08-16T10:18:51.000
Update Date
2025-08-16T11:39:11.000
Closed Date
2025-08-16T11:39:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000wWdEYAA0
Lat Location
(32.67939047912460600,-96.81388765769042000)
26-00087984
Service Request Number: 26-00087984 • Address: 3700 HOLLAND AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00087984
Address
3700 HOLLAND AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Utility Cut/Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-04T20:40:25.000
Update Date
2026-03-09T15:59:43.000
Closed Date
2026-03-09T15:59:42.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZnW0ZAAV
Lat Location
(32.81206651391680400,-96.80279679669765000)
21-00260194
Service Request Number: 21-00260194 • Address: 5074 CAPITOL AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
21-00260194
Address
5074 CAPITOL AVE, DALLAS, TX, 75206
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2021-04-22T23:59:00.000
Status
Closed
Created Date
2021-03-23T21:09:51.000
Update Date
2023-06-09T01:49:22.000
Closed Date
2021-03-24T23:00:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000jC4daAAC
Lat Location
(32.81289455642717000,-96.78035349560031000)
26-00095177
Service Request Number: 26-00095177 • Address: 5871 GOODWIN AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00095177
Address
5871 GOODWIN AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T16:31:43.000
Update Date
2026-03-09T17:59:57.000
Closed Date
2026-03-09T17:59:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001agO3uAAE
Lat Location
(32.82399740613325000,-96.76643685050986000)
24-00197486
Service Request Number: 24-00197486 • Address: 4002 MCNEIL ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
24-00197486
Address
4002 MCNEIL ST, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-05-06T23:59:00.000
Status
Closed
Created Date
2024-04-29T12:52:53.000
Update Date
2024-05-02T09:18:58.000
Closed Date
2024-05-02T09:18:57.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007ljztAAA
Lat Location
(32.77186454400781000,-96.68965441948723000)
20-01113473
Service Request Number: 20-01113473 • Address: 2036 ECHO LAKE DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-01113473
Address
2036 ECHO LAKE DR, DALLAS, TX, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-11-13T00:59:00.000
Status
Closed
Created Date
2020-11-11T16:15:50.000
Update Date
2023-06-09T03:24:42.000
Closed Date
2020-11-11T17:22:12.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000blsH4AAI
Lat Location
(32.67976682127556000,-96.61270559460858000)
22-00510002
Service Request Number: 22-00510002 • Address: 6209 TEAGUE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00510002
Address
6209 TEAGUE DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-11-28T00:59:00.000
Status
Closed
Created Date
2022-11-24T18:00:04.000
Update Date
2023-06-08T02:08:36.000
Closed Date
2022-11-24T18:08:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004F5GeAAK
Lat Location
(32.67060198539666000,-96.77939587412361000)
21-00299617
Service Request Number: 21-00299617 • Address: 4217 2ND AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00299617
Address
4217 2ND AVE, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-04-13T23:59:00.000
Status
Closed
Created Date
2021-04-04T19:43:20.000
Update Date
2023-06-09T01:56:13.000
Closed Date
2021-04-13T23:31:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000jvRjpAAE
Lat Location
(32.76541314811724000,-96.74976267158108000)
21-00992287
Service Request Number: 21-00992287 • Address: 4148 CLOVER LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00992287
Address
4148 CLOVER LN, DALLAS, TX, 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2022-02-04T00:59:00.000
Status
Closed
Created Date
2021-12-20T10:27:36.000
Update Date
2023-06-08T23:57:20.000
Closed Date
2021-12-20T10:27:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000uGZXFAA4
Lat Location
(32.87082679143578000,-96.84018561852308000)
22-00196939
Service Request Number: 22-00196939 • Address: 2278 W 10TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00196939
Address
2278 W 10TH ST, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-05-20T23:59:00.000
Status
Closed
Created Date
2022-05-13T21:34:44.000
Update Date
2023-06-08T22:59:35.000
Closed Date
2022-05-16T07:50:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000029deLAAQ
Lat Location
(32.74514144497020000,-96.85505370501572000)
21-00346244
Service Request Number: 21-00346244 • Address: 829 S R L THORNTON FWY SB, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00346244
Address
829 S R L THORNTON FWY SB, DALLAS, TX, 75203
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-19T10:57:32.000
Update Date
2023-06-09T01:53:31.000
Closed Date
2021-04-19T17:37:03.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000kg77lAAA
Lat Location
(32.74190895549195000,-96.81979416020039000)
21-00732689
Service Request Number: 21-00732689 • Address: 8039 EMERALD ROCK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00732689
Address
8039 EMERALD ROCK DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-08-09T09:26:22.000
Update Date
2023-06-09T00:48:53.000
Closed Date
2021-08-10T09:03:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000pCIeQAAW
Lat Location
(32.80410334483797000,-96.71558536943283000)
21-00459136
Service Request Number: 21-00459136 • Address: 14144 LASATER RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00459136
Address
14144 LASATER RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-21T09:44:44.000
Update Date
2026-08-07T13:49:25.000
Closed Date
2021-05-21T09:56:51.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000mCPWkAAO
Lat Location
(32.69905066122590000,-96.57054124821590000)
25-00422956
Service Request Number: 25-00422956 • Address: 2900 HICKORY ST, DALLAS, TX, 75226 • City Council District: 7
Service Request Number
25-00422956
Address
2900 HICKORY ST, DALLAS, TX, 75226
City Council District
7
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-16T23:59:00.000
Status
Closed
Created Date
2025-09-02T08:01:14.000
Update Date
2025-10-02T16:02:00.000
Closed Date
2025-10-02T16:01:47.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Internal
Unique Key
500cs00000yytIQAAY
Lat Location
(32.77821285067915000,-96.77593541874420000)
23-00254577
Service Request Number: 23-00254577 • Address: 6172 KENWOOD AVE, DALLAS, TX, 75214 • Department: Sanitation
Service Request Number
23-00254577
Address
6172 KENWOOD AVE, DALLAS, TX, 75214
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-06-14T23:59:00.000
Status
Closed
Created Date
2023-06-07T11:09:13.000
Update Date
2023-06-09T13:56:42.000
Closed Date
2023-06-09T13:56:41.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005j4WsAAI
Lat Location
(32.83324886376359000,-96.75913742521092000)
22-00060342
Service Request Number: 22-00060342 • Address: 2270 BRYAN ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
22-00060342
Address
2270 BRYAN ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2022-05-12T23:59:00.000
Status
Closed
Created Date
2022-02-16T11:22:23.000
Update Date
2026-08-07T14:02:37.000
Closed Date
2022-03-28T16:34:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001OgObAAK
Lat Location
(32.78642424530037000,-96.79420691219840000)
22-00275535
Service Request Number: 22-00275535 • Address: HILLCREST RD & L B J FWY WB, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
22-00275535
Address
HILLCREST RD & L B J FWY WB, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-02T23:59:00.000
Status
Closed
Created Date
2022-06-29T16:25:30.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2022-06-29T20:00:39.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002jsXTAAY
Lat Location
(32.92500783529277400,-96.78632003756718000)
25-00085029
Service Request Number: 25-00085029 • Address: 3303 TRINITY MILLS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
25-00085029
Address
3303 TRINITY MILLS RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Water Utilities
Service Request Type
Water Main Leak/Break - DWU
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-03-13T18:59:00.000
Status
Closed
Created Date
2025-02-27T09:33:01.000
Update Date
2025-02-27T13:15:38.000
Closed Date
2025-02-27T13:15:38.000
Outcome
Request Referred
Priority
Standard
Method Received Description
API
Unique Key
500cs00000WO92vAAD
Lat Location
(32.98725078212869000,-96.85466403359617000)
26-00119313
Service Request Number: 26-00119313 • Address: 1903 S TYLER ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
26-00119313
Address
1903 S TYLER ST, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-24T10:26:47.000
Update Date
2026-04-14T08:01:25.000
Closed Date
2026-04-14T08:01:24.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001dfbxVAAQ
Lat Location
(32.72702015861974400,-96.83808846614885000)
22-00556905
Service Request Number: 22-00556905 • Address: 9423 ALVA CT, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
22-00556905
Address
9423 ALVA CT, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-24T10:01:02.000
Update Date
2023-06-08T02:12:06.000
Closed Date
2022-12-30T09:01:35.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000004Z4vWAAS
Lat Location
(32.87131064496143000,-96.81597886056440000)
26-00093741
Service Request Number: 26-00093741 • Address: 13610 SKYFROST DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
26-00093741
Address
13610 SKYFROST DR, DALLAS, TX, 75253
City Council District
8
Department
Water Utilities
Service Request Type
Storm Drainage/Flooding Complaint - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-06T13:02:07.000
Update Date
2026-03-09T07:41:43.000
Closed Date
2026-03-09T07:41:42.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aVhpPAAS
Lat Location
(32.69190866926881000,-96.58034277483873000)
26-00155905
Service Request Number: 26-00155905 • Address: 2211 PECAN GROVE CT, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
26-00155905
Address
2211 PECAN GROVE CT, DALLAS, TX, 75228
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-14T15:40:43.000
Update Date
2026-04-14T15:40:48.000
Closed Date
2026-04-14T15:40:43.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001i2J1VAAU
Lat Location
(32.81202514152399600,-96.70397120423678000)
26-00090050
Service Request Number: 26-00090050 • Address: 3033 PLAYA VISTA DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
26-00090050
Address
3033 PLAYA VISTA DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TPW
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-05T20:23:25.000
Update Date
2026-03-09T10:15:54.000
Closed Date
2026-03-09T10:15:35.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001a3gn3AAA
Lat Location
(32.70796314557017600,-96.89716185102122000)
26-00350938
Service Request Number: 26-00350938 • Address: 4527 HEDGDON DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00350938
Address
4527 HEDGDON DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-08T09:20:25.000
Update Date
2026-08-08T11:02:52.000
Closed Date
2026-08-08T11:02:52.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000028JR0UAAW
Lat Location
(32.70633810028800000,-96.76160512623558000)
25-00063214
Service Request Number: 25-00063214 • Address: 2059 N BECKLEY AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00063214
Address
2059 N BECKLEY AVE, DALLAS, TX, 75208
City Council District
1
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-03-13T23:59:00.000
Status
Closed
Created Date
2025-02-12T16:17:55.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2025-02-14T13:51:06.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000UMSqsAAH
Lat Location
(32.76886790889282000,-96.82309306037989000)
26-00351426
Service Request Number: 26-00351426 • Address: 2825 COMMERCE ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
26-00351426
Address
2825 COMMERCE ST, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-08T17:11:46.000
Update Date
2026-08-08T17:21:41.000
Closed Date
2026-08-08T17:21:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000028MDYrAAO
Lat Location
(32.78341574848888000,-96.78293977761271000)
25-00530822
Service Request Number: 25-00530822 • Address: 2753 EL TIVOLI DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
25-00530822
Address
2753 EL TIVOLI DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-11-04T12:42:47.000
Update Date
2025-11-04T15:17:49.000
Closed Date
2025-11-04T15:17:48.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001BIULlAAP
Lat Location
(32.75231128212884400,-96.86494848772384000)
25-00473458
Service Request Number: 25-00473458 • Address: ABRAMS RD & BOB O LINK DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
25-00473458
Address
ABRAMS RD & BOB O LINK DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street/Road Blockage - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-09-30T23:59:00.000
Status
Closed
Created Date
2025-09-29T16:23:39.000
Update Date
2025-09-29T17:41:24.000
Closed Date
2025-09-29T17:41:24.000
Outcome
No street or road blockage found at location
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000013ahqdAAA
Lat Location
(32.83189443335163600,-96.75292501062134000)
26-00342359
Service Request Number: 26-00342359 • Address: 3966 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00342359
Address
3966 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-08-04T23:59:00.000
Status
Closed
Created Date
2026-08-03T16:00:14.000
Update Date
2026-08-03T19:07:18.000
Closed Date
2026-08-03T19:07:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs0000270wwcAAA
Lat Location
(32.81096264820844500,-96.79358577020193000)
22-00019236
Service Request Number: 22-00019236 • Address: 12803 INWOOD RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
22-00019236
Address
12803 INWOOD RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2022-02-02T00:59:00.000
Status
Closed
Created Date
2022-01-15T09:55:31.000
Update Date
2024-10-01T00:08:46.000
Closed Date
2022-01-18T15:08:01.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000vLif2AAC
Lat Location
(32.92152967979342000,-96.81934905458077000)
22-00365649
Service Request Number: 22-00365649 • Address: 4118 ELK HORN TRL, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00365649
Address
4118 ELK HORN TRL, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-08-24T17:32:41.000
Update Date
2023-06-08T03:08:57.000
Closed Date
2022-09-30T15:12:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003MsMwAAK
Lat Location
(32.69439890620726000,-96.82009755580835000)
22-00546384
Service Request Number: 22-00546384 • Address: 3134 LANTANA LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00546384
Address
3134 LANTANA LN, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-12-19T00:59:00.000
Status
Closed
Created Date
2022-12-17T12:23:59.000
Update Date
2023-06-08T02:02:46.000
Closed Date
2022-12-17T15:13:01.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004UYCUAA4
Lat Location
(32.69593090081835000,-96.76291592455082000)
26-00155573
Service Request Number: 26-00155573 • Address: 5700 PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
26-00155573
Address
5700 PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-14T13:44:14.000
Update Date
2026-04-14T14:26:48.000
Closed Date
2026-04-14T14:26:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001hztMUAAY
Lat Location
(32.87963145201189000,-96.75974363786855000)
24-00004326
Service Request Number: 24-00004326 • Address: 942 HARLANDALE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00004326
Address
942 HARLANDALE AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-04-01T18:59:00.000
Status
Closed
Created Date
2024-01-04T10:41:46.000
Update Date
2024-01-05T08:12:34.000
Closed Date
2024-01-05T08:12:34.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000006z8WrAAI
Lat Location
(32.73836285803234600,-96.81015757556331000)
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