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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
23-00566620
Service Request Number: 23-00566620 • Address: 5917 SHERRY LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
23-00566620
Address
5917 SHERRY LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-12-20T00:59:00.000
Status
Closed
Created Date
2023-12-16T08:15:15.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-12-16T18:00:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006s5n2AAA
Lat Location
(32.86246126618400000,-96.81113463756265000)
22-00310985
Service Request Number: 22-00310985 • Address: 1108 S CORINTH ST RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00310985
Address
1108 S CORINTH ST RD, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-22T07:51:28.000
Update Date
2023-06-08T03:06:26.000
Closed Date
2022-07-28T07:40:47.000
Priority
Emergency
Method Received Description
Phone
Unique Key
5008z000002yRx5AAE
Lat Location
(32.73534369850652600,-96.79926845046835000)
22-00136727
Service Request Number: 22-00136727 • Address: 611 S HENDERSON AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
22-00136727
Address
611 S HENDERSON AVE, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-04-13T23:59:00.000
Status
Closed
Created Date
2022-04-09T16:56:40.000
Update Date
2023-06-08T23:10:36.000
Closed Date
2022-04-12T08:53:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001mhLRAAY
Lat Location
(32.79476250188691000,-96.75557953538460000)
23-00361387
Service Request Number: 23-00361387 • Address: 1602 COVER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
23-00361387
Address
1602 COVER DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2023-08-05T23:59:00.000
Status
Closed
Created Date
2023-08-04T17:32:35.000
Update Date
2023-08-24T15:15:33.000
Closed Date
2023-08-24T15:15:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000063FKKAA2
Lat Location
(32.66556792306973000,-96.79406080432966000)
23-00223815
Service Request Number: 23-00223815 • Address: 3205 PALO ALTO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
23-00223815
Address
3205 PALO ALTO DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2023-05-22T23:59:00.000
Status
Closed
Created Date
2023-05-21T10:54:09.000
Update Date
2023-06-07T00:59:49.000
Closed Date
2023-05-21T18:22:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000005eBnjAAE
Lat Location
(32.65747992961642000,-96.77020063791687000)
20-01163750
Service Request Number: 20-01163750 • Address: 1911 ALABAMA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01163750
Address
1911 ALABAMA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-11-30T13:55:26.000
Update Date
2023-06-09T03:13:41.000
Closed Date
2021-01-08T13:59:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000cZyDGAA0
Lat Location
(32.72496190492188400,-96.81932468858328000)
26-00220863
Service Request Number: 26-00220863 • Address: 4606 LINDSLEY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00220863
Address
4606 LINDSLEY AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-22T11:11:37.000
Update Date
2026-06-03T16:12:39.000
Closed Date
2026-06-03T16:12:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001qgipPAAQ
Lat Location
(32.78812259204359000,-96.76065431206806000)
22-00463808
Service Request Number: 22-00463808 • Address: 3042 KENDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
22-00463808
Address
3042 KENDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-11-01T23:59:00.000
Status
Closed
Created Date
2022-10-23T19:59:09.000
Update Date
2023-06-08T02:49:50.000
Closed Date
2022-10-27T13:35:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003uoK0AAI
Lat Location
(32.86138901325178000,-96.87223227069576000)
26-00148029
Service Request Number: 26-00148029 • Address: 3004 MILLMAR DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
26-00148029
Address
3004 MILLMAR DR, DALLAS, TX, 75228
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-09T16:13:13.000
Update Date
2026-04-14T16:19:51.000
Closed Date
2026-04-14T16:19:50.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001h6JTJAA2
Lat Location
(32.82670183545408000,-96.66350558300456000)
23-00193830
Service Request Number: 23-00193830 • Address: 4238 NASHWOOD LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
23-00193830
Address
4238 NASHWOOD LN, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-04-28T13:04:32.000
Update Date
2023-06-07T00:57:00.000
Closed Date
2023-05-02T17:56:21.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000005WzUgAAK
Lat Location
(32.91186641071714500,-96.83739324703313000)
22-00546326
Service Request Number: 22-00546326 • Address: 1001 HILLBURN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00546326
Address
1001 HILLBURN DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-22T00:59:00.000
Status
Closed
Created Date
2022-12-17T11:52:08.000
Update Date
2023-06-08T02:02:46.000
Closed Date
2022-12-21T13:49:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004UXcNAAW
Lat Location
(32.72892575795296500,-96.68862496275482000)
26-00238255
Service Request Number: 26-00238255 • Address: 1256 WHISPERING TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
26-00238255
Address
1256 WHISPERING TRL, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-06-03T23:59:00.000
Status
Closed
Created Date
2026-06-02T14:47:03.000
Update Date
2026-06-03T07:35:33.000
Closed Date
2026-06-03T07:35:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001snNgdAAE
Lat Location
(32.67854754885608000,-96.80380684987990000)
26-00095367
Service Request Number: 26-00095367 • Address: 1400 N GARRETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
26-00095367
Address
1400 N GARRETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-09T17:27:55.000
Update Date
2026-03-09T18:37:00.000
Closed Date
2026-03-09T18:36:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aiGYTAA2
Lat Location
(32.80588121325078000,-96.77114206367865000)
26-00193749
Service Request Number: 26-00193749 • Address: 3127 GULDEN LN, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00193749
Address
3127 GULDEN LN, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-06T15:38:45.000
Update Date
2026-05-15T17:52:14.000
Closed Date
2026-05-15T17:05:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001nN2KXAA0
Lat Location
(32.78039897730594000,-96.82788194401130000)
24-00529010
Service Request Number: 24-00529010 • Address: 5065 AMESBURY DR, DALLAS, TX, 75206 • City Council District: 9
Service Request Number
24-00529010
Address
5065 AMESBURY DR, DALLAS, TX, 75206
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-31T17:45:45.000
Update Date
2024-11-15T17:56:53.000
Closed Date
2024-11-15T17:56:52.000
Priority
Emergency
Method Received Description
Proactive
Unique Key
500cs00000GmIzGAAV
Lat Location
(32.84870592845655000,-96.76464001457380000)
25-00566932
Service Request Number: 25-00566932 • Address: 11680 FOREST CENTRAL DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00566932
Address
11680 FOREST CENTRAL DR, DALLAS, TX, 75243
City Council District
10
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-01-01T00:59:00.000
Status
Closed
Created Date
2025-12-01T13:49:19.000
Update Date
2026-01-14T17:08:32.000
Closed Date
2026-01-14T17:08:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001H5DqQAAV
Lat Location
(32.90784478726435000,-96.76687108323132000)
26-00241196
Service Request Number: 26-00241196 • Address: 11232 INDIAN TRL, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
26-00241196
Address
11232 INDIAN TRL, DALLAS, TX, 75229
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2026-06-04T23:59:00.000
Status
Closed
Created Date
2026-06-03T23:55:19.000
Update Date
2026-06-03T23:55:34.000
Closed Date
2026-06-03T23:55:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001tANnxAAG
Lat Location
(32.90149453391351000,-96.88346782559015000)
26-00056497
Service Request Number: 26-00056497 • Address: CHAUCER PL & W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
26-00056497
Address
CHAUCER PL & W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-02-12T13:56:17.000
Update Date
2026-03-09T10:40:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001VfL9QAAV
Lat Location
(32.66219756437721000,-96.86789789803927000)
25-00004069
Service Request Number: 25-00004069 • Address: 8311 ANGIER WAY, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
25-00004069
Address
8311 ANGIER WAY, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-01-03T21:08:53.000
Update Date
2025-01-08T15:46:39.000
Closed Date
2025-01-08T15:46:38.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000P1ADSAA3
Lat Location
(32.80700553989995000,-96.70687003593285000)
22-00426149
Service Request Number: 22-00426149 • Address: 2911 BARDWELL AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00426149
Address
2911 BARDWELL AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-10-05T23:59:00.000
Status
Closed
Created Date
2022-09-28T11:51:33.000
Update Date
2023-06-08T02:35:58.000
Closed Date
2022-10-03T07:05:11.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003h4nbAAA
Lat Location
(32.71447158173281600,-96.78038132705734000)
22-00292259
Service Request Number: 22-00292259 • Address: 3015 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00292259
Address
3015 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-11T12:46:49.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-12T09:46:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002qeGaAAI
Lat Location
(32.69627193879729500,-96.76883847878796000)
22-00120985
Service Request Number: 22-00120985 • Address: 4607 LEMMON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
22-00120985
Address
4607 LEMMON AVE, DALLAS, TX, 75219
City Council District
14
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-04-30T23:59:00.000
Status
Closed
Created Date
2022-03-31T06:08:03.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2022-04-05T11:41:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000001gg3zAAA
Lat Location
(32.81969702349791000,-96.81495940429818000)
26-00092404
Service Request Number: 26-00092404 • Address: FAIRMOUNT ST & MCKINNEY AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
26-00092404
Address
FAIRMOUNT ST & MCKINNEY AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-07T14:14:02.000
Update Date
2026-03-09T09:39:18.000
Closed Date
2026-03-09T09:39:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aMKkRAAW
Lat Location
(32.79507222060621000,-96.80214364127815000)
25-00407246
Service Request Number: 25-00407246 • Address: 2800 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00407246
Address
2800 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-02-11T00:59:00.000
Status
Closed
Created Date
2025-08-22T12:47:27.000
Update Date
2026-01-27T11:08:14.000
Closed Date
2026-01-27T11:08:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000xWzWHAA0
Lat Location
(32.71321099600999000,-96.78013031294196000)
26-00095378
Service Request Number: 26-00095378 • Address: 3418 SANTA GERTRUDIS DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00095378
Address
3418 SANTA GERTRUDIS DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T18:41:22.000
Update Date
2026-03-09T20:08:16.000
Closed Date
2026-03-09T20:08:16.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aiOcTAAU
Lat Location
(32.65760144882990000,-96.76368841206414000)
24-00458719
Service Request Number: 24-00458719 • Address: 7610 MULLRANY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
24-00458719
Address
7610 MULLRANY DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-21T13:02:30.000
Update Date
2024-10-11T14:15:59.000
Closed Date
2024-10-11T14:15:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000009lFBLAA2
Lat Location
(32.98437559118940500,-96.77769507824243000)
21-00022780
Service Request Number: 21-00022780 • Address: 406 S ROSEMONT AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00022780
Address
406 S ROSEMONT AVE, DALLAS, TX, 75208
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-01-21T00:59:00.000
Status
Closed
Created Date
2021-01-08T13:41:21.000
Update Date
2023-06-09T02:43:30.000
Closed Date
2021-01-08T13:43:50.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000eeJeiAAE
Lat Location
(32.74179038073814000,-96.84782276484616000)
26-00076092
Service Request Number: 26-00076092 • Address: 5818 BERNAL DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00076092
Address
5818 BERNAL DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TPW
Ert Estimated Response Time
110 Business Days
Overall Service Request Due Date
2026-08-14T23:59:00.000
Status
Closed
Created Date
2026-02-25T15:14:35.000
Update Date
2026-03-09T11:17:27.000
Closed Date
2026-03-09T11:17:26.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001YIhnBAAT
Lat Location
(32.77188853678091000,-96.91389570687309000)
23-00323617
Service Request Number: 23-00323617 • Address: 907 ELSBETH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
23-00323617
Address
907 ELSBETH AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-14T16:44:24.000
Update Date
2023-08-03T15:27:15.000
Closed Date
2023-08-03T15:27:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005vS1tAAE
Lat Location
(32.75385303983874500,-96.82551478921174000)
23-00284684
Service Request Number: 23-00284684 • Address: 8247 FOREST HILLS BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
23-00284684
Address
8247 FOREST HILLS BLVD, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2023-06-23T15:29:55.000
Status
Closed
Created Date
2023-06-22T15:29:55.000
Update Date
2023-06-22T15:29:59.000
Closed Date
2023-06-22T15:29:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005nk6RAAQ
Lat Location
(32.81350057974541600,-96.71840936868827000)
25-00320000
Service Request Number: 25-00320000 • Address: 550 GLEN OAKS BLVD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
25-00320000
Address
550 GLEN OAKS BLVD, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-03T22:07:31.000
Update Date
2025-07-09T15:54:05.000
Closed Date
2025-07-09T15:07:58.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000ozeIKAAY
Lat Location
(32.67809463362933000,-96.83368265515891000)
23-00303210
Service Request Number: 23-00303210 • Address: 2424 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00303210
Address
2424 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-07-07T23:59:00.000
Status
Closed
Created Date
2023-07-03T13:17:19.000
Update Date
2023-07-05T15:41:49.000
Closed Date
2023-07-05T15:41:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005rNs2AAE
Lat Location
(32.71880250322046000,-96.81690967425641000)
25-00363116
Service Request Number: 25-00363116 • Address: 1139 BETTERTON CIR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
25-00363116
Address
1139 BETTERTON CIR, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-28T14:13:08.000
Update Date
2025-07-31T14:05:55.000
Closed Date
2025-07-31T14:05:55.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000tIcYcAAK
Lat Location
(32.74743868554922000,-96.80694032512784000)
22-00558285
Service Request Number: 22-00558285 • Address: 1215 SKYFROST DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
22-00558285
Address
1215 SKYFROST DR, DALLAS, TX, 75253
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-12-28T00:59:00.000
Status
Closed
Created Date
2022-12-26T14:18:28.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-12-26T18:25:06.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004ZaTEAA0
Lat Location
(32.68236680471101600,-96.57319394887215000)
22-00257779
Service Request Number: 22-00257779 • Address: 8449 FREEPORT DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
22-00257779
Address
8449 FREEPORT DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2022-06-17T23:35:23.000
Update Date
2023-06-08T23:14:30.000
Closed Date
2022-06-18T09:50:53.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000002ckldAAA
Lat Location
(32.80928561568716600,-96.67836595508001000)
26-00307991
Service Request Number: 26-00307991 • Address: 2324 KIRBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
26-00307991
Address
2324 KIRBY ST, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-13T20:57:07.000
Update Date
2026-07-24T10:39:11.000
Closed Date
2026-07-22T09:52:11.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000022KrAvAAK
Lat Location
(32.80896812264363000,-96.78283657360005000)
22-00556963
Service Request Number: 22-00556963 • Address: 1514 NEWPORT AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
22-00556963
Address
1514 NEWPORT AVE, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-24T10:55:39.000
Update Date
2023-06-08T02:12:09.000
Closed Date
2022-12-30T18:02:53.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004Z5gxAAC
Lat Location
(32.72520026523643000,-96.84604609484087000)
22-00323757
Service Request Number: 22-00323757 • Address: 4940 DUPONT DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
22-00323757
Address
4940 DUPONT DR, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-30T11:57:53.000
Update Date
2023-06-08T03:17:38.000
Closed Date
2022-08-04T10:52:44.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000036hzOAAQ
Lat Location
(32.68990013777633000,-96.78731771509176000)
23-00310850
Service Request Number: 23-00310850 • Address: 5940 SUGARLEAF LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
23-00310850
Address
5940 SUGARLEAF LN, DALLAS, TX, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2023-08-06T23:59:00.000
Status
Closed
Created Date
2023-07-07T14:28:14.000
Update Date
2023-07-07T14:29:01.000
Closed Date
2023-07-07T14:29:00.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005srnaAAA
Lat Location
(32.65010161448525000,-96.97314353739685000)
22-00136725
Service Request Number: 22-00136725 • Address: 3940 STOCKTON LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
22-00136725
Address
3940 STOCKTON LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-04-13T23:59:00.000
Status
Closed
Created Date
2022-04-09T16:55:35.000
Update Date
2023-06-08T23:10:36.000
Closed Date
2022-04-12T17:07:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001mhKOAAY
Lat Location
(32.99932892252666500,-96.84545623313255000)
26-00092247
Service Request Number: 26-00092247 • Address: 9406 ARBOR PARK DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00092247
Address
9406 ARBOR PARK DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Shopping Cart Routine Pickup - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed
Created Date
2026-03-07T11:39:04.000
Update Date
2026-03-09T11:43:09.000
Closed Date
2026-03-09T11:42:42.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aL8F5AAK
Lat Location
(32.90454881871719000,-96.72806132155560000)
22-00401163
Service Request Number: 22-00401163 • Address: 4017 TOLBERT ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
22-00401163
Address
4017 TOLBERT ST, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-09-17T23:59:00.000
Status
Closed
Created Date
2022-09-14T09:01:37.000
Update Date
2023-06-08T02:31:31.000
Closed Date
2022-09-14T11:15:22.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003Z5ztAAC
Lat Location
(32.77206396591484000,-96.69209564595127000)
22-00108436
Service Request Number: 22-00108436 • Address: 3047 BRITTON AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00108436
Address
3047 BRITTON AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Cost-Plus - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-03-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-03-19T12:50:15.000
Update Date
2023-06-08T22:55:04.000
Closed Date
2022-03-22T20:01:40.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001bfDiAAI
Lat Location
(32.70949274121322000,-96.80572769040153000)
22-00299274
Service Request Number: 22-00299274 • Address: 2827 AINWICK CT, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
22-00299274
Address
2827 AINWICK CT, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-07-19T23:59:00.000
Status
Closed
Created Date
2022-07-14T20:41:32.000
Update Date
2023-06-08T03:14:59.000
Closed Date
2022-07-18T11:22:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002thbPAAQ
Lat Location
(32.76198973652865000,-96.69972126258835000)
26-00140202
Service Request Number: 26-00140202 • Address: 322 HOLLYWOOD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00140202
Address
322 HOLLYWOOD AVE, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-14T23:59:00.000
Status
Closed
Created Date
2026-04-05T19:38:10.000
Update Date
2026-04-14T09:23:23.000
Closed Date
2026-04-14T09:23:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001g84P7AAI
Lat Location
(32.74291275995322000,-96.85519999030969000)
23-00303283
Service Request Number: 23-00303283 • Address: 18300 ROEHAMPTON DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
23-00303283
Address
18300 ROEHAMPTON DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-03T13:51:25.000
Update Date
2023-07-06T16:06:46.000
Closed Date
2023-07-06T16:06:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005rP48AAE
Lat Location
(32.99963130231920000,-96.80136239634093000)
26-00062938
Service Request Number: 26-00062938 • Address: BAR X ST & LONGHORN ST, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00062938
Address
BAR X ST & LONGHORN ST, DALLAS, TX, 75228
City Council District
7
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - PDD
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-03-04T00:59:00.000
Status
Closed
Created Date
2026-02-17T15:20:04.000
Update Date
2026-03-09T16:13:59.000
Closed Date
2026-03-09T16:13:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001WZTyjAAH
Lat Location
(32.79898457662348000,-96.71231180032463000)
21-01004811
Service Request Number: 21-01004811 • Address: 5646 CHURCHILL AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-01004811
Address
5646 CHURCHILL AVE, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2022-01-02T00:59:00.000
Status
Closed
Created Date
2021-12-31T11:13:43.000
Update Date
2023-06-08T23:51:36.000
Closed Date
2021-12-31T11:22:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000vJ4UuAAK
Lat Location
(32.78325238976632500,-96.72018400093332000)
24-00347853
Service Request Number: 24-00347853 • Address: 3541 PUEBLO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00347853
Address
3541 PUEBLO ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-07-19T23:59:00.000
Status
Closed
Created Date
2024-07-18T11:51:54.000
Update Date
2024-07-18T12:06:04.000
Closed Date
2024-07-18T12:06:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000001a4kWAAQ
Lat Location
(32.78087399519290000,-96.87797566273389000)
25-00547105
Service Request Number: 25-00547105 • Address: 7101 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
25-00547105
Address
7101 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
9
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-12-03T00:59:00.000
Status
Closed
Created Date
2025-11-14T16:54:54.000
Update Date
2026-05-15T13:13:07.000
Closed Date
2026-05-15T13:12:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Dzm1KAAR
Lat Location
(32.84567271283922500,-96.73788397153301000)
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