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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
22-00168521
Service Request Number: 22-00168521 • Address: 7414 CLAYMONT DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
22-00168521
Address
7414 CLAYMONT DR, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-04-29T23:59:00.000
Status
Closed
Created Date
2022-04-28T12:12:24.000
Update Date
2023-06-08T23:02:32.000
Closed Date
2022-04-30T16:12:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001zdmCAAQ
Lat Location
(32.75658638497063000,-96.69529556585428000)
24-00435817
Service Request Number: 24-00435817 • Address: 816 HARTER RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
24-00435817
Address
816 HARTER RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Illegal Dumping Sign - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-09-28T18:59:00.000
Status
Closed
Created Date
2024-09-08T11:35:45.000
Update Date
2025-01-28T14:22:37.000
Closed Date
2025-01-28T14:22:36.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs000007npetAAA
Lat Location
(32.84557874639200000,-96.70916507627119000)
24-00043890
Service Request Number: 24-00043890 • Address: 2460 W ILLINOIS AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
24-00043890
Address
2460 W ILLINOIS AVE, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-03-12T16:44:28.000
Status
Closed
Created Date
2024-01-29T16:44:29.000
Update Date
2024-04-10T14:55:16.000
Closed Date
2024-04-10T14:55:16.000
Priority
Standard
Method Received Description
Internal
Unique Key
5008z0000079TYBAA2
Lat Location
(32.72010917859430000,-96.85878986663400000)
24-00343930
Service Request Number: 24-00343930 • Address: 7424 BRENTFIELD DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
24-00343930
Address
7424 BRENTFIELD DR, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-07-19T18:59:00.000
Status
Closed
Created Date
2024-07-16T12:45:19.000
Update Date
2024-07-18T13:51:17.000
Closed Date
2024-07-18T13:51:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000001OewcAAC
Lat Location
(32.97475345395139400,-96.77910238399440000)
26-00152774
Service Request Number: 26-00152774 • Address: 6402 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00152774
Address
6402 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed
Created Date
2026-04-13T10:40:47.000
Update Date
2026-04-14T17:02:33.000
Closed Date
2026-04-14T17:02:33.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hdP0UAAU
Lat Location
(32.77527714993737000,-96.70818764888901000)
22-00292223
Service Request Number: 22-00292223 • Address: 15756 REGAL HILL CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
22-00292223
Address
15756 REGAL HILL CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-07-18T23:59:00.000
Status
Closed
Created Date
2022-07-11T12:33:07.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-19T10:11:03.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
API
Unique Key
5008z000002qe1IAAQ
Lat Location
(32.96273012374645400,-96.78374481445961000)
24-00228315
Service Request Number: 24-00228315 • Address: 631 DELAWARE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00228315
Address
631 DELAWARE AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-05-15T12:27:29.000
Update Date
2024-05-25T11:59:50.000
Closed Date
2024-05-25T11:59:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000007sJThAAM
Lat Location
(32.73741176403538000,-96.83268347822150000)
26-00084744
Service Request Number: 26-00084744 • Address: 1853 W MOCKINGBIRD LN, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
26-00084744
Address
1853 W MOCKINGBIRD LN, DALLAS, TX, 75235
City Council District
2
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-17T23:59:00.000
Status
Closed
Created Date
2026-03-03T11:31:02.000
Update Date
2026-03-09T09:55:17.000
Closed Date
2026-03-09T09:55:16.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZNPM2AAP
Lat Location
(32.82238012610498000,-96.85379696688872000)
23-00442685
Service Request Number: 23-00442685 • Address: 1411 ENGLE AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
23-00442685
Address
1411 ENGLE AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-09-23T12:57:37.000
Update Date
2023-09-25T09:24:43.000
Closed Date
2023-09-25T09:24:41.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006LaqnAAC
Lat Location
(32.71964991519297400,-96.84465825081990000)
22-00496555
Service Request Number: 22-00496555 • Address: 2800 LUCAS DR, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
22-00496555
Address
2800 LUCAS DR, DALLAS, TX, 75219
City Council District
2
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-12-23T00:59:00.000
Status
Closed
Created Date
2022-11-14T23:47:58.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2022-11-15T15:02:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000048sG3AAI
Lat Location
(32.81361673825345000,-96.82013932903001000)
26-00126474
Service Request Number: 26-00126474 • Address: 5313 ASH LN, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00126474
Address
5313 ASH LN, DALLAS, TX, 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-03-29T23:59:00.000
Status
Closed
Created Date
2026-03-27T14:10:25.000
Update Date
2026-03-27T15:14:42.000
Closed Date
2026-03-27T15:14:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001eT9bVAAS
Lat Location
(32.79536808811598000,-96.75571259860904000)
25-00343445
Service Request Number: 25-00343445 • Address: 7300 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
25-00343445
Address
7300 SKILLMAN ST, DALLAS, TX, 75231
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-17T07:56:16.000
Update Date
2025-07-22T16:43:42.000
Closed Date
2025-07-22T16:43:42.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000r0TZlAAM
Lat Location
(32.88089448986119000,-96.73458088489764000)
26-00094775
Service Request Number: 26-00094775 • Address: 3442 DOUG DR, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
26-00094775
Address
3442 DOUG DR, DALLAS, TX, 75247
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T14:16:58.000
Update Date
2026-03-09T14:28:16.000
Closed Date
2026-03-09T14:28:16.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001acmmOAAQ
Lat Location
(32.80313293300471000,-96.87713049824448000)
25-00261913
Service Request Number: 25-00261913 • Address: 3906 IVY RIDGE ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00261913
Address
3906 IVY RIDGE ST, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-06-10T23:59:00.000
Status
Closed
Created Date
2025-06-03T18:01:26.000
Update Date
2025-06-09T17:24:29.000
Closed Date
2025-06-09T17:24:28.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000kN20DAAS
Lat Location
(32.66499831323394000,-96.75741726597790000)
23-00005094
Service Request Number: 23-00005094 • Address: S MALCOLM X BLVD & ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00005094
Address
S MALCOLM X BLVD & ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-01-06T00:59:00.000
Status
Closed
Created Date
2023-01-04T13:25:21.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2023-01-04T16:39:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004g3xEAAQ
Lat Location
(32.75610881508430000,-96.75307230470970000)
26-00036093
Service Request Number: 26-00036093 • Address: 4020 ROSWELL ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00036093
Address
4020 ROSWELL ST, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-04-10T23:59:00.000
Status
Closed
Created Date
2026-01-29T12:06:04.000
Update Date
2026-03-09T11:33:13.000
Closed Date
2026-03-09T11:33:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ScxknAAB
Lat Location
(32.81172895540966000,-96.81078634792719000)
25-00554874
Service Request Number: 25-00554874 • Address: 10028 ROYAL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
25-00554874
Address
10028 ROYAL LN, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-11-20T09:54:34.000
Update Date
2025-12-02T13:04:07.000
Closed Date
2025-12-02T13:04:07.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001FGs3KAAT
Lat Location
(32.89433083361474000,-96.71602284598455000)
21-00563175
Service Request Number: 21-00563175 • Address: 3230 THROCKMORTON ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00563175
Address
3230 THROCKMORTON ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2021-06-22T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-06-18T21:45:06.000
Update Date
2023-06-12T01:08:06.000
Closed Date
2021-06-19T20:48:23.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000nNu2BAAS
Lat Location
(32.81150317579684000,-96.81026759252339000)
24-00410900
Service Request Number: 24-00410900 • Address: 1420 SUMMERTIME LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
24-00410900
Address
1420 SUMMERTIME LN, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Helping Hands - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-09-03T15:55:52.000
Status
Closed (Transferred)
Created Date
2024-08-05T15:55:53.000
Update Date
2024-08-23T12:04:23.000
Closed Date
2024-08-23T12:04:20.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000005hyu7AAA
Lat Location
(32.67943475012765500,-96.80086667399377000)
26-00046937
Service Request Number: 26-00046937 • Address: W NORTHWEST HWY & HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00046937
Address
W NORTHWEST HWY & HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - PDD
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-02-24T00:59:00.000
Status
Closed
Created Date
2026-02-06T10:27:05.000
Update Date
2026-02-17T16:20:19.000
Closed Date
2026-02-17T16:20:19.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001UNu2vAAD
Lat Location
(32.85849452373085500,-96.88099569129193000)
23-00239970
Service Request Number: 23-00239970 • Address: 7432 WELLCREST DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
23-00239970
Address
7432 WELLCREST DR, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-30T15:02:12.000
Update Date
2023-06-16T12:07:16.000
Closed Date
2023-06-16T12:07:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005gdNxAAI
Lat Location
(32.88862395418653500,-96.77808430906602000)
21-00590827
Service Request Number: 21-00590827 • Address: 9302 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00590827
Address
9302 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-06-26T16:26:40.000
Update Date
2023-06-12T01:09:27.000
Closed Date
2021-09-16T10:22:17.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000lYh2OAAS
Lat Location
(32.90894572116735000,-96.73877248157937000)
24-00310424
Service Request Number: 24-00310424 • Address: 1415 MAIN ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
24-00310424
Address
1415 MAIN ST, DALLAS, TX, 75202
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-06-26T16:11:09.000
Update Date
2024-07-08T14:57:57.000
Closed Date
2024-07-08T14:57:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000089ZBtAAM
Lat Location
(32.78059576429578000,-96.80016681481020000)
26-00066787
Service Request Number: 26-00066787 • Address: 7847 MIRAGE VALLEY DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00066787
Address
7847 MIRAGE VALLEY DR, DALLAS, TX, 75232
City Council District
8
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-06T00:59:00.000
Status
Closed
Created Date
2026-02-19T14:17:55.000
Update Date
2026-03-09T07:40:15.000
Closed Date
2026-03-09T07:40:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001X79mGAAR
Lat Location
(32.65333894369641000,-96.84088893340996000)
26-00095322
Service Request Number: 26-00095322 • Address: 4614 PHILIP AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00095322
Address
4614 PHILIP AVE, DALLAS, TX, 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T17:58:36.000
Update Date
2026-03-09T18:26:47.000
Closed Date
2026-03-09T18:26:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001ahQBkAAM
Lat Location
(32.78601482568095000,-96.75812093212963000)
23-00124872
Service Request Number: 23-00124872 • Address: 3938 COOLIDGE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00124872
Address
3938 COOLIDGE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-03-20T10:40:10.000
Update Date
2024-02-09T15:20:32.000
Closed Date
2023-04-03T11:56:46.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005KP8XAAW
Lat Location
(32.76634459527633000,-96.75474611025763000)
26-00338972
Service Request Number: 26-00338972 • Address: 6612 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00338972
Address
6612 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2026-07-31T18:21:55.000
Update Date
2026-08-08T14:49:15.000
Closed Date
2026-08-06T14:02:41.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000026VtqEAAS
Lat Location
(32.77470429805769000,-96.70558454400688000)
26-00105755
Service Request Number: 26-00105755 • Address: 4925 SUGAR MILL RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
26-00105755
Address
4925 SUGAR MILL RD, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-23T23:59:00.000
Status
Closed
Created Date
2026-03-16T08:42:06.000
Update Date
2026-03-19T18:03:44.000
Closed Date
2026-03-19T18:03:36.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001bwONYAA2
Lat Location
(32.91889581482439000,-96.82335837686206000)
20-01064548
Service Request Number: 20-01064548 • Address: 2141 NORLOCK LN, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-01064548
Address
2141 NORLOCK LN, DALLAS, TX, 75201
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-11-03T00:59:00.000
Status
Closed
Created Date
2020-10-26T09:02:19.000
Update Date
2023-06-09T03:38:32.000
Closed Date
2020-11-05T15:41:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000aVDjkAAG
Lat Location
(32.77870484046826500,-96.78950954641874000)
24-00087295
Service Request Number: 24-00087295 • Address: 1644 W 12TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00087295
Address
1644 W 12TH ST, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-03-14T18:59:00.000
Status
Closed
Created Date
2024-02-24T11:51:00.000
Update Date
2024-03-14T15:42:57.000
Closed Date
2024-03-14T15:42:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007KPD9AAO
Lat Location
(32.74115916226640600,-96.84752831024143000)
25-00410758
Service Request Number: 25-00410758 • Address: 7737 EL PADRE LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
25-00410758
Address
7737 EL PADRE LN, DALLAS, TX, 75248
City Council District
11
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-09T23:59:00.000
Status
Closed
Created Date
2025-08-25T11:04:22.000
Update Date
2026-05-15T13:24:24.000
Closed Date
2026-05-15T13:24:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000xoq1UAAQ
Lat Location
(32.96062947019291000,-96.77448919419969000)
21-00933332
Service Request Number: 21-00933332 • Address: 437 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00933332
Address
437 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-11-03T23:59:00.000
Status
Closed
Created Date
2021-11-02T15:28:44.000
Update Date
2023-06-08T23:54:03.000
Closed Date
2021-11-03T08:44:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000tOktdAAC
Lat Location
(32.77873204507590500,-96.83142874017875000)
25-00041568
Service Request Number: 25-00041568 • Address: 12032 EXCELSIOR WAY, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
25-00041568
Address
12032 EXCELSIOR WAY, DALLAS, TX, 75230
City Council District
11
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-02-14T00:59:00.000
Status
Closed
Created Date
2025-01-30T12:58:15.000
Update Date
2025-02-18T16:01:29.000
Closed Date
2025-02-18T16:01:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000SVIwcAAH
Lat Location
(32.91293848745905000,-96.79690619686106000)
21-00008059
Service Request Number: 21-00008059 • Address: 1903 W 10TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00008059
Address
1903 W 10TH ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-01-04T20:02:48.000
Update Date
2023-06-09T02:58:35.000
Closed Date
2021-01-05T11:46:43.000
Priority
Priority
Method Received Description
Phone
Unique Key
500t000000e0z4CAAQ
Lat Location
(32.74541520719629000,-96.85032792426694000)
24-00441001
Service Request Number: 24-00441001 • Address: 900 E 9TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
24-00441001
Address
900 E 9TH ST, DALLAS, TX, 75203
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Commercial Services - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-09-25T23:59:00.000
Status
Closed
Created Date
2024-09-11T10:43:41.000
Update Date
2024-09-27T16:03:30.000
Closed Date
2024-09-27T16:03:29.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000008G5X0AAK
Lat Location
(32.74953150101373000,-96.81117659457809000)
22-00292285
Service Request Number: 22-00292285 • Address: 10940 WALNUT HILL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
22-00292285
Address
10940 WALNUT HILL LN, DALLAS, TX, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-14T23:59:00.000
Status
Closed
Created Date
2022-07-11T12:56:55.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-11T15:16:30.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002qfcGAAQ
Lat Location
(32.87856610356095600,-96.69370852448431000)
22-00136712
Service Request Number: 22-00136712 • Address: 1917 CHEYENNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00136712
Address
1917 CHEYENNE RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-04-12T23:59:00.000
Status
Closed
Created Date
2022-04-09T16:42:29.000
Update Date
2023-06-08T23:10:36.000
Closed Date
2022-04-09T17:13:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001mhC5AAI
Lat Location
(32.74580972541635000,-96.64001043001208000)
26-00227543
Service Request Number: 26-00227543 • Address: 2428 KRISTEN DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00227543
Address
2428 KRISTEN DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-27T12:30:42.000
Update Date
2026-06-03T16:40:12.000
Closed Date
2026-06-03T16:40:11.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001rTiY6AAK
Lat Location
(32.69273698053466000,-96.78033361365071000)
26-00346688
Service Request Number: 26-00346688 • Address: 9986 LANSHIRE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00346688
Address
9986 LANSHIRE DR, DALLAS, TX, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-07T23:59:00.000
Status
Closed
Created Date
2026-08-05T16:32:19.000
Update Date
2026-08-08T13:58:17.000
Closed Date
2026-08-06T13:56:59.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000027ed41AAA
Lat Location
(32.86880810979806000,-96.71372073468402000)
21-00340060
Service Request Number: 21-00340060 • Address: 9113 SOVEREIGN ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00340060
Address
9113 SOVEREIGN ROW, DALLAS, TX, 75247
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2021-04-19T23:59:00.000
Status
Closed
Created Date
2021-04-16T10:43:48.000
Update Date
2023-06-09T01:50:55.000
Closed Date
2021-04-16T10:43:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000kfPkeAAE
Lat Location
(32.82147835644164000,-96.88865174022943000)
22-00275374
Service Request Number: 22-00275374 • Address: 1907 HOMELAND ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00275374
Address
1907 HOMELAND ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-29T15:37:54.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-07-12T09:58:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002jpOoAAI
Lat Location
(32.78794812688193000,-96.85045013072627000)
23-00062160
Service Request Number: 23-00062160 • Address: 5219 MERCEDES AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
23-00062160
Address
5219 MERCEDES AVE, DALLAS, TX, 75206
City Council District
14
Department
Planning & Development Department
Service Request Type
Conservation District Violation - PNV
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-04-14T12:50:27.000
Status
Closed
Created Date
2023-02-09T12:50:27.000
Update Date
2024-08-02T13:12:29.000
Closed Date
2023-05-10T15:56:58.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z0000057rE6AAI
Lat Location
(32.82834441791859000,-96.78154163007150000)
24-00492833
Service Request Number: 24-00492833 • Address: 4030 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
24-00492833
Address
4030 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-11-25T11:52:59.000
Status
Closed
Created Date
2024-10-10T11:52:59.000
Update Date
2024-10-30T11:25:13.000
Closed Date
2024-10-30T11:25:12.000
Priority
Standard
Method Received Description
Internal
Unique Key
500cs00000D1ef3AAB
Lat Location
(32.81172882439282000,-96.81189356055414000)
24-00112185
Service Request Number: 24-00112185 • Address: 18194 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
24-00112185
Address
18194 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75287
City Council District
12
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-04-15T18:59:00.000
Status
Closed
Created Date
2024-03-11T16:41:23.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-03-11T17:22:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007RwJWAA0
Lat Location
(32.99738999453857000,-96.82909981767516000)
26-00093842
Service Request Number: 26-00093842 • Address: 902 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00093842
Address
902 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Traffic - Construction Signs - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-06T20:15:32.000
Update Date
2026-03-09T08:48:11.000
Closed Date
2026-03-09T08:48:10.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aX3LGAA0
Lat Location
(32.78192644608261000,-96.83770334581432000)
26-00270912
Service Request Number: 26-00270912 • Address: 12819 PARK CENTRAL DR, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
26-00270912
Address
12819 PARK CENTRAL DR, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-23T23:59:00.000
Status
Closed
Created Date
2026-06-21T18:33:57.000
Update Date
2026-06-21T19:20:58.000
Closed Date
2026-06-21T19:20:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001wvT50AAE
Lat Location
(32.92170226552249000,-96.77814331530730000)
25-00563465
Service Request Number: 25-00563465 • Address: 17707 MEADOW GROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
25-00563465
Address
17707 MEADOW GROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2025-12-12T00:59:00.000
Status
Closed
Created Date
2025-11-26T14:43:49.000
Update Date
2025-12-19T12:50:41.000
Closed Date
2025-12-19T12:50:40.000
Outcome
Final Results
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001GadFdAAJ
Lat Location
(32.99146315839921000,-96.85675063308840000)
22-00546363
Service Request Number: 22-00546363 • Address: 2600 GLENCOE ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
22-00546363
Address
2600 GLENCOE ST, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-17T12:15:25.000
Update Date
2023-06-08T02:02:46.000
Closed Date
2022-12-17T12:17:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000004UY1bAAG
Lat Location
(32.82027291738644000,-96.77727235884795000)
22-00299027
Service Request Number: 22-00299027 • Address: 1308 E 10TH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00299027
Address
1308 E 10TH ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-14T16:34:51.000
Update Date
2023-06-08T03:14:57.000
Closed Date
2022-07-27T16:06:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002tZVHAA2
Lat Location
(32.74807228578500000,-96.80549833883477000)
26-00325911
Service Request Number: 26-00325911 • Address: 7120 WILCOX DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00325911
Address
7120 WILCOX DR, DALLAS, TX, 75232
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-07-24T23:59:00.000
Status
Closed
Created Date
2026-07-23T21:26:07.000
Update Date
2026-07-24T08:37:37.000
Closed Date
2026-07-24T08:37:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000024kIGNAA2
Lat Location
(32.66194814930627600,-96.82558491081052000)
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