Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
26-00061191
Service Request Number: 26-00061191 • Address: 8750 THACKERY ST, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
26-00061191
Address
8750 THACKERY ST, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-02-20T00:59:00.000
Status
Closed
Created Date
2026-02-16T13:21:46.000
Update Date
2026-03-09T08:18:10.000
Closed Date
2026-03-09T08:17:48.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001WI893AAD
Lat Location
(32.86965313268268000,-96.79137135709553000)
22-00439180
Service Request Number: 22-00439180 • Address: 2707 SUNSET AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
22-00439180
Address
2707 SUNSET AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-10-06T11:03:09.000
Update Date
2023-06-08T02:42:42.000
Closed Date
2022-12-15T10:53:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000003lkkfAAA
Lat Location
(32.74414077144154000,-96.86339684803755000)
21-00591116
Service Request Number: 21-00591116 • Address: 2321 E PENTAGON PKWY, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00591116
Address
2321 E PENTAGON PKWY, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2021-06-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-26T17:56:37.000
Update Date
2023-06-12T01:09:27.000
Closed Date
2021-06-26T22:57:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000lYkAyAAK
Lat Location
(32.68214386438871000,-96.78161557309134000)
26-00246579
Service Request Number: 26-00246579 • Address: 5500 ANITA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00246579
Address
5500 ANITA ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-09T23:59:00.000
Status
Closed
Created Date
2026-06-07T14:41:17.000
Update Date
2026-06-08T17:22:43.000
Closed Date
2026-06-08T17:22:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001trJigAAE
Lat Location
(32.83451976832750000,-96.77381882998148000)
22-00439213
Service Request Number: 22-00439213 • Address: 8553 ARTURO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00439213
Address
8553 ARTURO DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-10-06T11:15:16.000
Update Date
2023-06-08T02:42:42.000
Closed Date
2022-10-08T13:53:18.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000003llLAAAY
Lat Location
(32.81372709244182000,-96.70533350116776000)
21-00949927
Service Request Number: 21-00949927 • Address: 2418 KAHN ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00949927
Address
2418 KAHN ST, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-11-23T00:59:00.000
Status
Closed
Created Date
2021-11-15T17:55:55.000
Update Date
2023-06-08T23:49:15.000
Closed Date
2021-11-18T17:38:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000tQpp2AAC
Lat Location
(32.66956292027966000,-96.78160327671739000)
23-00477356
Service Request Number: 23-00477356 • Address: 5802 WINSLOW AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
23-00477356
Address
5802 WINSLOW AVE, DALLAS, TX, 75223
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-10-18T23:59:00.000
Status
Closed
Created Date
2023-10-16T10:14:57.000
Update Date
2023-10-17T15:47:33.000
Closed Date
2023-10-17T15:47:32.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000006TmEIAA0
Lat Location
(32.79311374686280000,-96.74629378147772000)
21-00885915
Service Request Number: 21-00885915 • Address: 6500 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
21-00885915
Address
6500 SKILLMAN ST, DALLAS, TX, 75231
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-09-30T10:55:49.000
Update Date
2023-06-09T00:07:23.000
Closed Date
2021-09-30T10:57:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000rlSkmAAE
Lat Location
(32.86497799306073400,-96.74344123027075000)
24-00519697
Service Request Number: 24-00519697 • Address: 13303 CLOVERBROOK LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
24-00519697
Address
13303 CLOVERBROOK LN, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-26T08:57:52.000
Update Date
2024-11-19T12:38:54.000
Closed Date
2024-11-19T12:38:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000FrK4oAAF
Lat Location
(32.68393379349528000,-96.59892830782191000)
26-00091082
Service Request Number: 26-00091082 • Address: 7416 LA COSA DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
26-00091082
Address
7416 LA COSA DR, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-06T13:49:40.000
Update Date
2026-03-08T09:57:00.000
Closed Date
2026-03-08T09:56:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aCUQ6AAO
Lat Location
(32.95944084406227000,-96.77988460822506000)
26-00238738
Service Request Number: 26-00238738 • Address: ROBERT B CULLUM BLVD & 2ND AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00238738
Address
ROBERT B CULLUM BLVD & 2ND AVE, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-06-08T23:59:00.000
Status
Closed
Created Date
2026-06-02T17:57:40.000
Update Date
2026-06-03T08:34:20.000
Closed Date
2026-06-03T08:34:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001srAxhAAE
Lat Location
(32.78045434753596000,-96.76719875517934000)
24-00519708
Service Request Number: 24-00519708 • Address: 3600 HOLMES ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00519708
Address
3600 HOLMES ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-26T09:06:28.000
Update Date
2024-11-04T12:19:42.000
Closed Date
2024-11-04T12:19:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000FrLtiAAF
Lat Location
(32.75650240580762000,-96.77307341045514000)
22-00172983
Service Request Number: 22-00172983 • Address: 10114 MAPLERIDGE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
22-00172983
Address
10114 MAPLERIDGE DR, DALLAS, TX, 75238
City Council District
10
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2022-06-13T23:59:00.000
Status
Closed
Created Date
2022-05-01T22:07:47.000
Update Date
2023-06-08T23:03:30.000
Closed Date
2022-05-02T23:58:40.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z00000226YZAAY
Lat Location
(32.88201184511278500,-96.71138854693886000)
21-00641168
Service Request Number: 21-00641168 • Address: 1123 S WAVERLY DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00641168
Address
1123 S WAVERLY DR, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2021-07-12T10:15:20.000
Update Date
2023-06-09T00:47:09.000
Closed Date
2021-07-13T16:17:23.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000o1zZwAAI
Lat Location
(32.73435016159815000,-96.84939668065984000)
24-00025788
Service Request Number: 24-00025788 • Address: 6818 LEDYARD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
24-00025788
Address
6818 LEDYARD DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-01-20T00:59:00.000
Status
Closed
Created Date
2024-01-18T13:56:45.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-01-18T14:54:29.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z00000756TrAAI
Lat Location
(32.97773862665036000,-96.79033358870957000)
21-00008071
Service Request Number: 21-00008071 • Address: 6826 COLFAX DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00008071
Address
6826 COLFAX DR, DALLAS, TX, 75231
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-01-12T00:59:00.000
Status
Closed
Created Date
2021-01-04T20:14:18.000
Update Date
2023-06-09T02:58:35.000
Closed Date
2021-01-20T10:10:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000e0zEDAAY
Lat Location
(32.87257080875808400,-96.73894662377955000)
21-00278042
Service Request Number: 21-00278042 • Address: 7321 BUFORD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00278042
Address
7321 BUFORD DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-03-29T12:18:24.000
Update Date
2023-06-09T01:59:09.000
Closed Date
2021-03-30T15:18:25.000
Priority
Priority
Method Received Description
API
Unique Key
500t000000jDeb0AAC
Lat Location
(32.65967029455367000,-96.81236241787310000)
22-00535691
Service Request Number: 22-00535691 • Address: LAPSLEY ST & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00535691
Address
LAPSLEY ST & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-12-15T00:59:00.000
Status
Closed (Duplicate)
Created Date
2022-12-12T13:02:56.000
Update Date
2023-06-08T01:59:43.000
Closed Date
2022-12-12T19:17:54.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000004QGbdAAG
Lat Location
(32.77850389560175000,-96.91201254867411000)
25-00318471
Service Request Number: 25-00318471 • Address: 1920 MCKINNEY AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
25-00318471
Address
1920 MCKINNEY AVE, DALLAS, TX, 75201
City Council District
14
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-18T23:59:00.000
Status
Closed
Created Date
2025-07-03T10:11:14.000
Update Date
2026-05-15T13:30:40.000
Closed Date
2026-05-15T13:30:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000osAwvAAE
Lat Location
(32.78959987126679000,-96.80376134416028000)
25-00415671
Service Request Number: 25-00415671 • Address: 6611 BELMEAD DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
25-00415671
Address
6611 BELMEAD DR, DALLAS, TX, 75230
City Council District
11
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-11T23:59:00.000
Status
Closed
Created Date
2025-08-27T13:15:01.000
Update Date
2026-05-15T13:24:16.000
Closed Date
2026-05-15T13:23:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000yGnDWAA0
Lat Location
(32.90360808296983000,-96.79294915191315000)
20-01042828
Service Request Number: 20-01042828 • Address: 2503 TEALFORD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01042828
Address
2503 TEALFORD DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-10-19T08:26:50.000
Update Date
2023-06-09T03:35:20.000
Closed Date
2020-11-19T09:58:38.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000aTsn6AAC
Lat Location
(32.84026458304904000,-96.67071085385105000)
26-00083639
Service Request Number: 26-00083639 • Address: 2831 MEDILL ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00083639
Address
2831 MEDILL ST, DALLAS, TX, 75215
City Council District
7
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-16T23:59:00.000
Status
Closed
Created Date
2026-03-02T16:20:41.000
Update Date
2026-03-09T12:38:40.000
Closed Date
2026-03-09T12:38:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZDucQAAT
Lat Location
(32.77423217818276000,-96.76632229273326000)
26-00208816
Service Request Number: 26-00208816 • Address: 2600 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00208816
Address
2600 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-05-14T08:23:41.000
Update Date
2026-05-15T09:58:20.000
Closed Date
2026-05-15T09:58:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001pC4oLAAS
Lat Location
(32.71671050596535000,-96.81196196605998000)
24-00609712
Service Request Number: 24-00609712 • Address: 935 S TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00609712
Address
935 S TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-01-02T18:59:00.000
Status
Closed
Created Date
2024-12-27T17:25:42.000
Update Date
2024-12-30T16:07:34.000
Closed Date
2024-12-30T16:07:35.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00000OFC4hAAH
Lat Location
(32.73609405522592000,-96.83782586007811000)
26-00209026
Service Request Number: 26-00209026 • Address: 3240 SALE ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00209026
Address
3240 SALE ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-15T11:18:52.000
Update Date
2026-05-15T12:24:23.000
Closed Date
2026-05-15T12:24:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001pDhXVAA0
Lat Location
(32.80747043875494000,-96.80466381438231000)
21-00916916
Service Request Number: 21-00916916 • Address: 7403 WILCOX DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00916916
Address
7403 WILCOX DR, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-10-21T20:29:52.000
Update Date
2023-06-09T00:15:35.000
Closed Date
2021-10-22T14:50:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000som3yAAA
Lat Location
(32.65978098742531000,-96.82441366208580000)
22-00556907
Service Request Number: 22-00556907 • Address: 11760 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00556907
Address
11760 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-24T10:02:43.000
Update Date
2023-06-08T02:12:06.000
Closed Date
2022-12-28T18:44:10.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004Z4yfAAC
Lat Location
(32.85501610683439000,-96.64950632328677000)
24-00404575
Service Request Number: 24-00404575 • Address: 6466 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
24-00404575
Address
6466 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-08-21T18:59:00.000
Status
Closed
Created Date
2024-08-20T12:09:44.000
Update Date
2024-08-20T12:40:58.000
Closed Date
2024-08-20T12:40:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs000005FTZuAAO
Lat Location
(32.86620783223127000,-96.75207005111679000)
26-00394311
Service Request Number: 26-00394311 • Address: 1630 NAVARO ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
26-00394311
Address
1630 NAVARO ST, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-09-03T17:00:46.000
Update Date
2026-09-14T10:43:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002EqsXzAAJ
Lat Location
(32.76612205727403000,-96.84680802167883000)
26-00173364
Service Request Number: 26-00173364 • Address: 3121 WOODALL RODGERS FWY SB, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00173364
Address
3121 WOODALL RODGERS FWY SB, DALLAS, TX, 75204
City Council District
14
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-05-26T23:59:00.000
Status
Closed (Duplicate)
Created Date
2026-04-24T14:32:17.000
Update Date
2026-05-15T10:12:39.000
Closed Date
2026-05-15T10:12:30.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001kG88IAAS
Lat Location
(32.79659362105131500,-96.79351359701172000)
23-00581977
Service Request Number: 23-00581977 • Address: 520 BROOKHURST DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
23-00581977
Address
520 BROOKHURST DR, DALLAS, TX, 75218
City Council District
9
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-01-17T00:59:00.000
Status
Closed
Created Date
2023-12-29T09:42:12.000
Update Date
2023-12-29T10:53:42.000
Closed Date
2023-12-29T10:53:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006wnDqAAI
Lat Location
(32.85294496862671000,-96.71172624996830000)
24-00043899
Service Request Number: 24-00043899 • Address: 6787 INVERNESS LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00043899
Address
6787 INVERNESS LN, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-02-06T00:59:00.000
Status
Closed
Created Date
2024-01-29T16:46:53.000
Update Date
2024-01-31T15:34:44.000
Closed Date
2024-01-31T15:34:44.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000079RniAAE
Lat Location
(32.84051275975340000,-96.74245820300354000)
26-00093481
Service Request Number: 26-00093481 • Address: 6325 RAVENDALE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00093481
Address
6325 RAVENDALE LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-08T18:15:43.000
Update Date
2026-03-09T16:46:34.000
Closed Date
2026-03-09T16:46:34.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aT1rVAAS
Lat Location
(32.83845032875423400,-96.75461377061586000)
26-00253526
Service Request Number: 26-00253526 • Address: 2821 ROUTH ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
26-00253526
Address
2821 ROUTH ST, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-10T21:44:20.000
Update Date
2026-07-24T12:13:17.000
Closed Date
2026-07-22T11:26:25.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ungrlAAA
Lat Location
(32.79811369696072600,-96.80401621476423000)
23-00323594
Service Request Number: 23-00323594 • Address: 4435 BONNIE VIEW RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00323594
Address
4435 BONNIE VIEW RD, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-07-15T23:59:00.000
Status
Closed
Created Date
2023-07-14T16:37:16.000
Update Date
2023-07-15T04:39:11.000
Closed Date
2023-07-15T04:39:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000005vRglAAE
Lat Location
(32.70486910254146000,-96.77268540145805000)
26-00075560
Service Request Number: 26-00075560 • Address: 906 N RAVINIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00075560
Address
906 N RAVINIA DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-25T11:34:32.000
Update Date
2026-03-09T11:34:16.000
Closed Date
2026-03-09T11:34:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YCC6EAAX
Lat Location
(32.75243664089142000,-96.86992924603217000)
26-00208197
Service Request Number: 26-00208197 • Address: 2706 BENNETT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00208197
Address
2706 BENNETT AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-05-15T23:59:00.000
Status
Closed
Created Date
2026-05-14T19:45:27.000
Update Date
2026-05-15T05:42:11.000
Closed Date
2026-05-15T05:41:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001p6hFhAAI
Lat Location
(32.81495035342451400,-96.78465799552822000)
26-00091806
Service Request Number: 26-00091806 • Address: 7507 MORTON ST, DALLAS, TX, 75209 • City Council District: 6
Service Request Number
26-00091806
Address
7507 MORTON ST, DALLAS, TX, 75209
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-17T23:59:00.000
Status
Closed
Created Date
2026-03-06T19:41:56.000
Update Date
2026-03-09T19:19:42.000
Closed Date
2026-03-09T19:19:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aI6ZbAAK
Lat Location
(32.84730353719592000,-96.82387669682232000)
21-00641204
Service Request Number: 21-00641204 • Address: 616 N BEACON ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00641204
Address
616 N BEACON ST, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-07-15T23:59:00.000
Status
Closed
Created Date
2021-07-12T10:21:02.000
Update Date
2023-06-09T00:47:09.000
Closed Date
2021-07-16T09:51:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000o1zvDAAQ
Lat Location
(32.80473867764232000,-96.76022750303630000)
26-00090921
Service Request Number: 26-00090921 • Address: 3815 VANCOUVER CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00090921
Address
3815 VANCOUVER CIR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed
Created Date
2026-03-06T12:37:01.000
Update Date
2026-03-09T16:41:29.000
Closed Date
2026-03-09T16:41:11.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aAPHgAAO
Lat Location
(32.89666175283165000,-96.85133786513003000)
24-00099637
Service Request Number: 24-00099637 • Address: 8403 GLEN REGAL DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
24-00099637
Address
8403 GLEN REGAL DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-03-04T02:50:36.000
Update Date
2024-03-05T17:51:46.000
Closed Date
2024-03-05T17:51:46.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007OYqWAAW
Lat Location
(32.92014430784285400,-96.75696391088759000)
23-00341479
Service Request Number: 23-00341479 • Address: 7822 JACOBIE BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00341479
Address
7822 JACOBIE BLVD, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-08-01T23:59:00.000
Status
Closed
Created Date
2023-07-25T13:12:38.000
Update Date
2023-07-27T12:35:53.000
Closed Date
2023-07-27T12:35:52.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005zBy8AAE
Lat Location
(32.72358878106974000,-96.68796155508822000)
24-00060938
Service Request Number: 24-00060938 • Address: 3503 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00060938
Address
3503 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-02-11T00:59:00.000
Status
Closed
Created Date
2024-02-07T19:26:37.000
Update Date
2024-02-08T00:30:27.000
Closed Date
2024-02-08T00:30:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007DgDVAA0
Lat Location
(32.70173611790379000,-96.81610707564903000)
25-00004120
Service Request Number: 25-00004120 • Address: 14675 DALLAS PKWY, ADDISON, TX, 75254 • Department: Transportation and Public Works Department
Service Request Number
25-00004120
Address
14675 DALLAS PKWY, ADDISON, TX, 75254
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-03-31T23:59:00.000
Status
Closed
Created Date
2025-01-03T22:05:00.000
Update Date
2025-01-30T08:18:40.000
Closed Date
2025-01-30T08:18:40.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000P19MIAAZ
Lat Location
(32.94588859577360000,-96.82375756251360000)
25-00150694
Service Request Number: 25-00150694 • Address: 2226 SHEA RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
25-00150694
Address
2226 SHEA RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-01T18:59:00.000
Status
Closed (Transferred)
Created Date
2025-04-04T09:36:33.000
Update Date
2025-04-04T14:14:33.000
Closed Date
2025-04-04T14:14:31.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000bi6PPAAY
Lat Location
(32.83029227296084000,-96.85211659634696000)
26-00154461
Service Request Number: 26-00154461 • Address: 220 W OVERTON RD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00154461
Address
220 W OVERTON RD, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-14T08:24:43.000
Update Date
2026-04-14T09:54:13.000
Closed Date
2026-04-14T09:53:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001hscJyAAI
Lat Location
(32.70076762136433500,-96.82569665511701000)
26-00040990
Service Request Number: 26-00040990 • Address: 9419 GONZALES DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00040990
Address
9419 GONZALES DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-02T18:27:26.000
Update Date
2026-03-31T14:58:02.000
Closed Date
2026-03-31T14:58:01.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001TRvc6AAD
Lat Location
(32.76635144877009500,-96.65988081634913000)
23-00483833
Service Request Number: 23-00483833 • Address: 1439 BRIAR CLIFF RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
23-00483833
Address
1439 BRIAR CLIFF RD, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-10-19T14:17:52.000
Update Date
2023-10-20T14:26:12.000
Closed Date
2023-10-20T14:26:11.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000006VMcrAAG
Lat Location
(32.81399852452416600,-96.85541367261882000)
26-00156211
Service Request Number: 26-00156211 • Address: 11129 E LAKE HIGHLANDS DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00156211
Address
11129 E LAKE HIGHLANDS DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-14T17:37:13.000
Update Date
2026-04-14T17:44:33.000
Closed Date
2026-04-14T17:44:33.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00001i3rqlAAA
Lat Location
(32.86126999844934500,-96.70187703744467000)
26-00112951
Service Request Number: 26-00112951 • Address: 2419 LAPSLEY ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00112951
Address
2419 LAPSLEY ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-19T16:19:05.000
Update Date
2026-04-14T16:49:37.000
Closed Date
2026-04-07T11:54:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001cqqydAAA
Lat Location
(32.77126053190302500,-96.90957702697767000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface