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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
26-00315649
Service Request Number: 26-00315649 • Address: 2632 SARITA CT, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00315649
Address
2632 SARITA CT, DALLAS, TX, 75211
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-07-20T23:59:00.000
Status
Closed
Created Date
2026-07-17T19:14:33.000
Update Date
2026-07-20T09:00:23.000
Closed Date
2026-07-18T08:59:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs000023PtL8AAK
Lat Location
(32.71579315712572400,-96.91132842739339000)
22-00337580
Service Request Number: 22-00337580 • Address: 6022 NORWAY RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
22-00337580
Address
6022 NORWAY RD, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-08-11T23:59:00.000
Status
Closed
Created Date
2022-08-08T20:37:21.000
Update Date
2023-06-08T03:12:55.000
Closed Date
2022-08-09T14:56:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003CQvOAAW
Lat Location
(32.88842882950408600,-96.80334785826010000)
21-00267080
Service Request Number: 21-00267080 • Address: 5815 TRIO LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00267080
Address
5815 TRIO LN, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation District Billing Dispute - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:59:29.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-05-12T18:50:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jChmVAAS
Lat Location
(32.67720481229198000,-96.79614724628246000)
22-00292234
Service Request Number: 22-00292234 • Address: 2723 FAIRMOUNT ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
22-00292234
Address
2723 FAIRMOUNT ST, DALLAS, TX, 75201
City Council District
14
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-07-25T23:59:00.000
Status
Closed
Created Date
2022-07-11T12:36:58.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-12T15:26:32.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000002qdwdAAA
Lat Location
(32.79656842627206000,-96.80415130951010000)
21-00628874
Service Request Number: 21-00628874 • Address: 3431 SOFTCLOUD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00628874
Address
3431 SOFTCLOUD DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-07-07T17:58:44.000
Update Date
2023-06-12T01:12:22.000
Closed Date
2022-01-19T17:25:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000o0CjYAAU
Lat Location
(32.66426480718134000,-96.76555646377810000)
24-00552634
Service Request Number: 24-00552634 • Address: 4204 BRIARBEND RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
24-00552634
Address
4204 BRIARBEND RD, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-11-19T18:59:00.000
Status
Closed
Created Date
2024-11-15T14:39:47.000
Update Date
2024-11-16T12:20:41.000
Closed Date
2024-11-16T12:20:22.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00000J5jspAAB
Lat Location
(33.00560516612744000,-96.83904954928722000)
25-00074202
Service Request Number: 25-00074202 • Address: 1444 GILLETTE ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00074202
Address
1444 GILLETTE ST, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-02-20T14:34:48.000
Update Date
2025-03-07T12:55:12.000
Closed Date
2025-03-07T12:55:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000VPmXSAA1
Lat Location
(32.73751719835632000,-96.70694677805669000)
25-00440105
Service Request Number: 25-00440105 • Address: 3430 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00440105
Address
3430 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2025-09-25T23:59:00.000
Status
Closed
Created Date
2025-09-10T20:45:08.000
Update Date
2025-09-11T10:32:46.000
Closed Date
2025-09-11T10:32:46.000
Outcome
Final Results
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000010dWm3AAE
Lat Location
(32.70206409414933000,-96.81205586047962000)
21-00916999
Service Request Number: 21-00916999 • Address: 9304 PINEHAVEN DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00916999
Address
9304 PINEHAVEN DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2021-10-22T22:05:33.000
Status
Closed
Created Date
2021-10-21T22:05:34.000
Update Date
2023-06-09T00:15:35.000
Closed Date
2021-10-21T22:05:34.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000son8WAAQ
Lat Location
(32.77089542094467000,-96.66321377167802000)
26-00093285
Service Request Number: 26-00093285 • Address: 2724 ALCO AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00093285
Address
2724 ALCO AVE, DALLAS, TX, 75211
City Council District
1
Department
Planning & Development Department
Service Request Type
Building Permits Violation - PDD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-20T23:59:00.000
Status
Closed
Created Date
2026-03-08T15:06:15.000
Update Date
2026-03-09T16:10:24.000
Closed Date
2026-03-09T16:10:04.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aSAATAA4
Lat Location
(32.74601632128124000,-96.86294595446620000)
21-00289710
Service Request Number: 21-00289710 • Address: 3303 POINSETTIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00289710
Address
3303 POINSETTIA DR, DALLAS, TX, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-04-05T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-04-01T06:39:42.000
Update Date
2023-06-09T01:52:33.000
Closed Date
2021-04-01T12:04:46.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000jEgjhAAC
Lat Location
(32.72454562853684500,-96.87444798870953000)
25-00064278
Service Request Number: 25-00064278 • Address: 18950 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
25-00064278
Address
18950 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-02-16T00:59:00.000
Status
Closed
Created Date
2025-02-13T11:04:15.000
Update Date
2025-02-13T11:59:19.000
Closed Date
2025-02-13T11:59:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000USn1KAAT
Lat Location
(33.00975575276470400,-96.85704840933195000)
23-00270172
Service Request Number: 23-00270172 • Address: 1700 TABASCO PLZ, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00270172
Address
1700 TABASCO PLZ, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-06-16T23:59:00.000
Status
Closed
Created Date
2023-06-14T18:17:52.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-06-15T22:35:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005lNw1AAE
Lat Location
(32.71712114711111500,-96.90145542101890000)
25-00541632
Service Request Number: 25-00541632 • Address: 1511 WHITAKER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00541632
Address
1511 WHITAKER AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-11-15T00:59:00.000
Status
Closed
Created Date
2025-11-11T17:06:56.000
Update Date
2025-11-12T14:59:00.000
Closed Date
2025-11-12T14:59:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001D480bAAB
Lat Location
(32.72935335804459000,-96.80796847445384000)
25-00074208
Service Request Number: 25-00074208 • Address: 5429 W MOCKINGBIRD LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
25-00074208
Address
5429 W MOCKINGBIRD LN, DALLAS, TX, 75209
City Council District
13
Department
Office of Budget
Service Request Type
Utility Complaint/Information - BMS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-04-03T23:59:00.000
Status
Closed
Created Date
2025-02-20T14:37:59.000
Update Date
2025-04-04T10:25:48.000
Closed Date
2025-04-04T10:25:33.000
Outcome
Repair completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000VPZLiAAP
Lat Location
(32.83680116588312000,-96.81821407160213000)
25-00214419
Service Request Number: 25-00214419 • Address: CROMWELL DR & AINSWORTH DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
25-00214419
Address
CROMWELL DR & AINSWORTH DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TPW
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-05-16T18:59:00.000
Status
Closed
Created Date
2025-05-09T09:46:39.000
Update Date
2025-05-09T13:23:38.000
Closed Date
2025-05-09T13:23:20.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000gkRg9AAE
Lat Location
(32.89148496609749400,-96.86237624514189000)
25-00245637
Service Request Number: 25-00245637 • Address: 2011 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00245637
Address
2011 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2025-04-23T22:25:37.000
Update Date
2025-05-27T07:48:06.000
Closed Date
2025-05-27T07:48:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000j9RFBAA2
Lat Location
(32.71935016398009000,-96.79015898675625000)
26-00152012
Service Request Number: 26-00152012 • Address: 8411 RAYVILLE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00152012
Address
8411 RAYVILLE DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-04-13T23:59:00.000
Status
Closed
Created Date
2026-04-12T18:12:40.000
Update Date
2026-04-14T11:49:18.000
Closed Date
2026-04-14T11:48:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001hWdBTAA0
Lat Location
(32.72277920851338000,-96.67525513267731000)
26-00093672
Service Request Number: 26-00093672 • Address: 1605 N GARRETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
26-00093672
Address
1605 N GARRETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T03:11:30.000
Update Date
2026-03-09T13:50:16.000
Closed Date
2026-03-09T13:50:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aUml9AAC
Lat Location
(32.80717825835854000,-96.77311697915590000)
26-00208486
Service Request Number: 26-00208486 • Address: 4510 MONARCH ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
26-00208486
Address
4510 MONARCH ST, DALLAS, TX, 75204
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-15T07:15:51.000
Update Date
2026-05-15T11:16:32.000
Closed Date
2026-05-15T10:58:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001p82l8AAA
Lat Location
(32.80559161138689500,-96.78172053537267000)
26-00326904
Service Request Number: 26-00326904 • Address: 2727 N STEMMONS FWY SB, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
26-00326904
Address
2727 N STEMMONS FWY SB, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-24T11:51:23.000
Update Date
2026-08-08T11:24:51.000
Closed Date
2026-08-08T11:24:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000024qgW7AAI
Lat Location
(32.80840014517061600,-96.84463056620318000)
26-00080985
Service Request Number: 26-00080985 • Address: 8639 EUSTIS AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00080985
Address
8639 EUSTIS AVE, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-28T14:26:22.000
Update Date
2026-03-09T10:21:10.000
Closed Date
2026-03-09T09:35:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001YtouYAAR
Lat Location
(32.81622596943961400,-96.70446712130519000)
21-00933322
Service Request Number: 21-00933322 • Address: 2430 HILLSBORO AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00933322
Address
2430 HILLSBORO AVE, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-11-05T23:59:00.000
Status
Closed
Created Date
2021-11-02T15:23:02.000
Update Date
2023-06-08T23:54:03.000
Closed Date
2021-11-04T10:52:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000tOkcjAAC
Lat Location
(32.81587709435661500,-96.67427143911497000)
22-00275245
Service Request Number: 22-00275245 • Address: 933 FAIRWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
22-00275245
Address
933 FAIRWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2022-07-11T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:01:16.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-06-29T15:01:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002jn0DAAQ
Lat Location
(32.65830696361697000,-96.83804003778299000)
21-00917013
Service Request Number: 21-00917013 • Address: 8531 SANTA CLARA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00917013
Address
8531 SANTA CLARA DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-10-21T22:28:28.000
Update Date
2023-06-09T00:15:35.000
Closed Date
2021-10-26T13:51:35.000
Priority
Priority
Method Received Description
API
Unique Key
500t000000sonK8AAI
Lat Location
(32.81830437815100000,-96.71181524249789000)
22-00292266
Service Request Number: 22-00292266 • Address: 19210 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
22-00292266
Address
19210 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-11T12:50:01.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-11T12:52:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002qf0sAAA
Lat Location
(33.00948932523137000,-96.79522132226333000)
20-01199646
Service Request Number: 20-01199646 • Address: 9002 LINDARO LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01199646
Address
9002 LINDARO LN, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-12-14T00:59:00.000
Status
Closed
Created Date
2020-12-12T22:41:29.000
Update Date
2023-06-09T03:22:31.000
Closed Date
2020-12-13T12:55:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000dFEpbAAG
Lat Location
(32.81563547328784000,-96.67964508460598000)
26-00150664
Service Request Number: 26-00150664 • Address: 1818 1ST AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00150664
Address
1818 1ST AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-11T09:59:12.000
Update Date
2026-04-14T11:37:38.000
Closed Date
2026-04-14T11:37:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hOwXrAAK
Lat Location
(32.77458407234231400,-96.75758796939051000)
24-00529697
Service Request Number: 24-00529697 • Address: 6500 E NORTHWEST HWY, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
24-00529697
Address
6500 E NORTHWEST HWY, DALLAS, TX, 75231
City Council District
9
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-12-05T18:59:00.000
Status
Closed (Transferred)
Created Date
2024-11-01T09:35:25.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-11-01T10:02:17.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000GrdGaAAJ
Lat Location
(32.85660242615081500,-96.74961464453682000)
25-00543168
Service Request Number: 25-00543168 • Address: 1308 MORAN DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00543168
Address
1308 MORAN DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-11-15T00:59:00.000
Status
Closed
Created Date
2025-11-12T15:52:26.000
Update Date
2025-11-12T17:46:23.000
Closed Date
2025-11-12T17:46:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001DLlbsAAD
Lat Location
(32.83985375184294000,-96.69083792548693000)
26-00082191
Service Request Number: 26-00082191 • Address: 14423 LASATER RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
26-00082191
Address
14423 LASATER RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-05-22T23:59:00.000
Status
In Progress
Created Date
2026-03-02T00:21:53.000
Update Date
2026-03-09T09:46:24.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Z2R13AAF
Lat Location
(32.69709406183964000,-96.56783870686260000)
24-00097043
Service Request Number: 24-00097043 • Address: 3615 MEYERS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00097043
Address
3615 MEYERS ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-03-05T00:59:00.000
Status
Closed
Created Date
2024-03-01T12:13:07.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-03-01T14:58:37.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007Nq8MAAS
Lat Location
(32.76673038775998000,-96.76098863124066000)
26-00188845
Service Request Number: 26-00188845 • Address: 12115 DANDRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00188845
Address
12115 DANDRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-04T11:49:03.000
Update Date
2026-05-15T11:10:36.000
Closed Date
2026-05-15T11:10:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001mkIU3AAM
Lat Location
(32.91253002283619400,-96.75957971727172000)
24-00519628
Service Request Number: 24-00519628 • Address: 6304 BARABOO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
24-00519628
Address
6304 BARABOO DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-10-30T23:59:00.000
Status
Closed
Created Date
2024-10-26T07:24:23.000
Update Date
2024-10-26T08:34:58.000
Closed Date
2024-10-26T08:34:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000FrMRZAA3
Lat Location
(32.66972340597316000,-96.75531530261648000)
21-00442543
Service Request Number: 21-00442543 • Address: 13307 PINE VALLEY DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00442543
Address
13307 PINE VALLEY DR, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-17T14:14:56.000
Update Date
2023-06-09T00:56:43.000
Closed Date
2021-05-17T16:02:10.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000mA4eWAAS
Lat Location
(32.66884048814081600,-96.61544900483010000)
25-00326709
Service Request Number: 25-00326709 • Address: 7927 WOODSHIRE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
25-00326709
Address
7927 WOODSHIRE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Visibility Obstruction - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-07-15T18:59:00.000
Status
Closed
Created Date
2025-07-08T15:22:29.000
Update Date
2025-07-09T14:52:49.000
Closed Date
2025-07-09T14:52:35.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00000pY8qcAAC
Lat Location
(32.65109573216181400,-96.83954463480770000)
25-00290790
Service Request Number: 25-00290790 • Address: 7203 SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00290790
Address
7203 SECO BLVD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-06-19T23:59:00.000
Status
Closed
Created Date
2025-06-18T12:49:52.000
Update Date
2025-06-18T14:39:18.000
Closed Date
2025-06-18T14:39:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000mYf1xAAC
Lat Location
(32.73836731636839000,-96.69876593908879000)
26-00070216
Service Request Number: 26-00070216 • Address: 510 S WINNETKA AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00070216
Address
510 S WINNETKA AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-21T19:40:10.000
Update Date
2026-03-09T08:20:38.000
Closed Date
2026-03-09T08:20:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001XXY7TAAX
Lat Location
(32.74122250166557000,-96.84155946850622000)
22-00299876
Service Request Number: 22-00299876 • Address: 2211 N BECKLEY AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
22-00299876
Address
2211 N BECKLEY AVE, DALLAS, TX, 75208
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-18T23:59:00.000
Status
Closed
Created Date
2022-07-15T10:40:23.000
Update Date
2023-06-08T03:15:05.000
Closed Date
2022-07-15T10:46:44.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000002tzj3AAA
Lat Location
(32.77014029350550600,-96.82302491225335000)
21-00775959
Service Request Number: 21-00775959 • Address: 8506 BAUMGARTEN DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00775959
Address
8506 BAUMGARTEN DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-21T18:49:53.000
Update Date
2023-06-09T00:18:29.000
Closed Date
2021-08-24T07:59:42.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000pykv1AAA
Lat Location
(32.80231326486738000,-96.69581409688067000)
24-00424099
Service Request Number: 24-00424099 • Address: 4108 WILSHIRE BLVD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
24-00424099
Address
4108 WILSHIRE BLVD, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-09-05T23:59:00.000
Status
Closed
Created Date
2024-08-31T10:24:36.000
Update Date
2024-08-31T11:16:48.000
Closed Date
2024-08-31T11:16:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000006oTEfAAM
Lat Location
(32.66664939282248000,-96.74927330345204000)
26-00315645
Service Request Number: 26-00315645 • Address: 331 CLASSEN DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00315645
Address
331 CLASSEN DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-07-22T23:59:00.000
Status
Closed
Created Date
2026-07-17T19:07:29.000
Update Date
2026-07-24T09:14:15.000
Closed Date
2026-07-22T09:13:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000023PspAAAS
Lat Location
(32.85833064536948500,-96.70785290066439000)
22-00044557
Service Request Number: 22-00044557 • Address: 4515 WYOMING ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
22-00044557
Address
4515 WYOMING ST, DALLAS, TX, 75211
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-02-09T00:59:00.000
Status
Closed
Created Date
2022-02-04T14:01:19.000
Update Date
2023-06-08T23:30:35.000
Closed Date
2022-02-04T16:02:27.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000001KiG1AAK
Lat Location
(32.71449881699521000,-96.89328077166620000)
23-00180055
Service Request Number: 23-00180055 • Address: 2810 ASTER ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00180055
Address
2810 ASTER ST, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-04-20T15:06:00.000
Update Date
2023-06-07T00:56:02.000
Closed Date
2023-05-20T16:24:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005UDDOAA4
Lat Location
(32.73536119417647000,-96.86679996020429000)
26-00090324
Service Request Number: 26-00090324 • Address: CONWAY ST & W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00090324
Address
CONWAY ST & W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-06T09:02:31.000
Update Date
2026-03-09T11:28:40.000
Closed Date
2026-03-09T11:28:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001a6fEdAAI
Lat Location
(32.70516921694055400,-96.83009435390474000)
26-00090825
Service Request Number: 26-00090825 • Address: 5497 FM 1382 HWY, DALLAS, TX, 75052 • City Council District: 3
Service Request Number
26-00090825
Address
5497 FM 1382 HWY, DALLAS, TX, 75052
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-06T12:05:27.000
Update Date
2026-03-09T08:16:59.000
Closed Date
2026-03-09T08:16:58.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aABWQAA4
Lat Location
(32.65624289568084000,-96.98004131836498000)
23-00324017
Service Request Number: 23-00324017 • Address: 1367 BAR HARBOR DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
23-00324017
Address
1367 BAR HARBOR DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2023-07-17T01:06:25.000
Status
Closed
Created Date
2023-07-15T01:06:25.000
Update Date
2023-07-15T01:06:29.000
Closed Date
2023-07-15T01:06:25.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005vXiDAAU
Lat Location
(32.66993646959288000,-96.84268173234604000)
24-00611686
Service Request Number: 24-00611686 • Address: 2327 PINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00611686
Address
2327 PINE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-12-30T08:56:41.000
Update Date
2025-01-13T09:21:05.000
Closed Date
2025-01-13T09:21:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000OQAM6AAP
Lat Location
(32.75509997013413000,-96.76250894109447000)
26-00039143
Service Request Number: 26-00039143 • Address: 1705 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00039143
Address
1705 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-02-14T00:59:00.000
Status
Closed
Created Date
2026-02-01T12:58:33.000
Update Date
2026-02-02T17:33:54.000
Closed Date
2026-02-02T17:33:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001TAVvnAAH
Lat Location
(32.78273394294832000,-96.84648356368162000)
26-00077374
Service Request Number: 26-00077374 • Address: 10376 WHITE ROCK TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00077374
Address
10376 WHITE ROCK TRL, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-26T10:57:21.000
Update Date
2026-03-05T16:21:12.000
Closed Date
2026-03-05T16:20:30.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YSNDiAAP
Lat Location
(32.89074611756864600,-96.72588981537488000)
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