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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
21-01001650
Service Request Number: 21-01001650 • Address: 1903 W 10TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-01001650
Address
1903 W 10TH ST, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-01-04T00:59:00.000
Status
Closed
Created Date
2021-12-28T21:11:14.000
Update Date
2023-06-08T23:51:05.000
Closed Date
2022-01-05T17:43:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000vIfMmAAK
Lat Location
(32.74549767057001000,-96.85032806951983000)
21-00313307
Service Request Number: 21-00313307 • Address: HOKE SMITH DR & S BRISTOL DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00313307
Address
HOKE SMITH DR & S BRISTOL DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-04-08T10:25:02.000
Update Date
2023-06-09T01:58:21.000
Closed Date
2021-04-09T13:17:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jwmGHAAY
Lat Location
(32.71285563045496000,-96.83128712751689000)
26-00326850
Service Request Number: 26-00326850 • Address: 4398 WOODHOLLOW DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
26-00326850
Address
4398 WOODHOLLOW DR, DALLAS, TX, 75237
City Council District
3
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-07-27T23:59:00.000
Status
Closed
Created Date
2026-07-24T11:33:38.000
Update Date
2026-07-24T13:14:26.000
Closed Date
2026-07-24T13:14:25.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000024qsU3AAI
Lat Location
(32.69026215960564500,-96.86195788996304000)
26-00400375
Service Request Number: 26-00400375 • Address: 1915 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
26-00400375
Address
1915 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-09T10:10:58.000
Update Date
2026-09-14T15:22:20.000
Closed Date
2026-09-14T15:22:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002G80qDAAR
Lat Location
(32.78827556837413000,-96.80109732154410000)
26-00087452
Service Request Number: 26-00087452 • Address: 1930 MAYFLOWER DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00087452
Address
1930 MAYFLOWER DR, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-04T15:46:44.000
Update Date
2026-03-09T13:20:07.000
Closed Date
2026-03-09T12:34:17.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZkIuvAAF
Lat Location
(32.75832424510565500,-96.85299657428054000)
26-00093463
Service Request Number: 26-00093463 • Address: 308 S FLEMING AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00093463
Address
308 S FLEMING AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-08T17:55:36.000
Update Date
2026-03-09T16:00:39.000
Closed Date
2026-03-09T16:00:39.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aSv1JAAS
Lat Location
(32.74651307338637000,-96.80961071695123000)
21-00454484
Service Request Number: 21-00454484 • Address: 1919 STEVENS FOREST DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00454484
Address
1919 STEVENS FOREST DR, DALLAS, TX, 75208
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-05-20T09:28:26.000
Update Date
2023-06-09T01:08:41.000
Closed Date
2021-05-20T10:38:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000mBqLQAA0
Lat Location
(32.75198632898527000,-96.85033168503291000)
26-00153537
Service Request Number: 26-00153537 • Address: 3006 HOLMES ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00153537
Address
3006 HOLMES ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-13T15:05:36.000
Update Date
2026-04-14T16:40:06.000
Closed Date
2026-04-14T16:40:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hjvLrAAI
Lat Location
(32.76076086376104000,-96.77800019558396000)
25-00280592
Service Request Number: 25-00280592 • Address: 4600 HARTFORD ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
25-00280592
Address
4600 HARTFORD ST, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-06-16T18:59:00.000
Status
Closed (Duplicate)
Created Date
2025-06-12T18:29:35.000
Update Date
2025-06-12T18:46:27.000
Closed Date
2025-06-12T18:43:42.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000lkQu6AAE
Lat Location
(32.81596896238908000,-96.82023815535668000)
25-00328937
Service Request Number: 25-00328937 • Address: 902 S PEAK ST, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
25-00328937
Address
902 S PEAK ST, DALLAS, TX, 75223
City Council District
7
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-08-20T13:58:57.000
Status
Closed
Created Date
2025-07-09T13:58:57.000
Update Date
2025-07-16T14:29:29.000
Closed Date
2025-07-16T14:29:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000pjz0LAAQ
Lat Location
(32.78508353222531000,-96.76324799016011000)
25-00105520
Service Request Number: 25-00105520 • Address: GOLDEN TROPHY DR & GOLF HILL DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
25-00105520
Address
GOLDEN TROPHY DR & GOLF HILL DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2025-03-11T23:59:00.000
Status
Closed
Created Date
2025-03-10T17:01:53.000
Update Date
2025-03-11T12:45:17.000
Closed Date
2025-03-11T12:45:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Y3e8eAAB
Lat Location
(32.66556775919866600,-96.84101938510910000)
24-00611465
Service Request Number: 24-00611465 • Address: 3200 IRWINDELL BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
24-00611465
Address
3200 IRWINDELL BLVD, DALLAS, TX, 75211
City Council District
1
Department
Dallas Water Utilities
Service Request Type
Water Main Leak/Break - DWU
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-01-14T18:59:00.000
Status
Closed
Created Date
2024-12-29T21:01:56.000
Update Date
2024-12-31T11:37:12.000
Closed Date
2024-12-31T11:37:11.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00000OO9HjAAL
Lat Location
(32.74010608041121600,-96.87286360010384000)
26-00094864
Service Request Number: 26-00094864 • Address: 2755 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00094864
Address
2755 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T14:40:49.000
Update Date
2026-03-09T14:41:11.000
Closed Date
2026-03-09T14:40:49.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001adYr2AAE
Lat Location
(32.69312792812516000,-96.77545513707288000)
22-00275368
Service Request Number: 22-00275368 • Address: 10804 EDEN ROC DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
22-00275368
Address
10804 EDEN ROC DR, DALLAS, TX, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-01T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:36:32.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-06-30T11:15:26.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000002jpGfAAI
Lat Location
(32.86941113161792000,-96.69711487037175000)
26-00204637
Service Request Number: 26-00204637 • Address: 1710 CADIZ ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
26-00204637
Address
1710 CADIZ ST, DALLAS, TX, 75201
City Council District
2
Department
Code Compliance
Service Request Type
Unsheltered Feeding - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-05-20T23:59:00.000
Status
Closed
Created Date
2026-05-13T09:24:14.000
Update Date
2026-05-15T16:00:22.000
Closed Date
2026-05-15T16:00:22.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ogDEuAAM
Lat Location
(32.77538911064164000,-96.79401065908547000)
23-00235637
Service Request Number: 23-00235637 • Address: 630 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
23-00235637
Address
630 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-06-05T23:59:00.000
Status
Closed
Created Date
2023-05-26T16:55:38.000
Update Date
2023-06-07T01:03:23.000
Closed Date
2023-06-01T17:32:42.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000005fxA5AAI
Lat Location
(32.77616346743146000,-96.79808469451828000)
24-00478178
Service Request Number: 24-00478178 • Address: 3232 SYLVAN AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00478178
Address
3232 SYLVAN AVE, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-11-15T11:42:13.000
Status
Closed
Created Date
2024-10-02T11:42:13.000
Update Date
2024-10-02T13:31:12.000
Closed Date
2024-10-02T13:31:12.000
Priority
Standard
Method Received Description
Internal
Unique Key
500cs00000BNoyjAAD
Lat Location
(32.78080446221091000,-96.83557353850625000)
21-00331339
Service Request Number: 21-00331339 • Address: 3509 DUTTON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00331339
Address
3509 DUTTON DR, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-05-26T23:59:00.000
Status
Closed
Created Date
2021-04-14T08:10:27.000
Update Date
2023-06-09T01:54:51.000
Closed Date
2021-04-15T13:33:26.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jyUWSAA2
Lat Location
(32.72568531852059000,-96.87775537097308000)
26-00015898
Service Request Number: 26-00015898 • Address: 13135 COIT RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
26-00015898
Address
13135 COIT RD, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-01-12T14:52:06.000
Update Date
2026-02-17T14:35:24.000
Closed Date
2026-02-17T14:35:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001OyYDSAA3
Lat Location
(32.92814841716080600,-96.76927098364479000)
21-00791957
Service Request Number: 21-00791957 • Address: 7319 GAYGLEN DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00791957
Address
7319 GAYGLEN DR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-08-29T23:59:00.000
Status
Closed
Created Date
2021-08-26T18:13:21.000
Update Date
2023-06-09T00:19:27.000
Closed Date
2021-08-26T18:21:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000qUtaHAAS
Lat Location
(32.70887206718910000,-96.69595091419540000)
26-00232740
Service Request Number: 26-00232740 • Address: 7242 BRAMLETT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00232740
Address
7242 BRAMLETT DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-29T20:41:00.000
Update Date
2026-06-03T16:20:01.000
Closed Date
2026-06-03T16:20:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001s7oTVAAY
Lat Location
(32.72902328312384400,-96.69749011471384000)
25-00166833
Service Request Number: 25-00166833 • Address: 3131 PEABODY AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00166833
Address
3131 PEABODY AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-14T13:05:24.000
Update Date
2025-04-25T14:59:25.000
Closed Date
2025-04-25T14:59:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000d0oO9AAI
Lat Location
(32.77185909390492000,-96.76369129976774000)
25-00105528
Service Request Number: 25-00105528 • Address: 9971 CHIRENO ST, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
25-00105528
Address
9971 CHIRENO ST, DALLAS, TX, 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-03-11T23:59:00.000
Status
Closed
Created Date
2025-03-10T17:07:32.000
Update Date
2025-03-11T08:36:05.000
Closed Date
2025-03-11T08:36:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Y44vuAAB
Lat Location
(32.87969275215823000,-96.86012576544243000)
21-00913604
Service Request Number: 21-00913604 • Address: 3208 BILL HARROD ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00913604
Address
3208 BILL HARROD ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-10-23T23:59:00.000
Status
Closed
Created Date
2021-10-20T09:44:43.000
Update Date
2023-06-09T00:15:05.000
Closed Date
2021-10-20T10:00:30.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000snpMOAAY
Lat Location
(32.78137360797040000,-96.91025054803981000)
26-00135913
Service Request Number: 26-00135913 • Address: 2223 VAN CLEAVE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00135913
Address
2223 VAN CLEAVE DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Boarding Home Complaint - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-06-05T23:59:00.000
Status
Closed
Created Date
2026-04-02T11:38:56.000
Update Date
2026-04-14T13:36:18.000
Closed Date
2026-04-14T13:36:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001fcnFhAAI
Lat Location
(32.72274899815305000,-96.78674128438907000)
26-00081851
Service Request Number: 26-00081851 • Address: 3737 DUNHAVEN RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00081851
Address
3737 DUNHAVEN RD, DALLAS, TX, 75220
City Council District
6
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - PDD
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed
Created Date
2026-03-01T15:53:15.000
Update Date
2026-03-09T15:57:37.000
Closed Date
2026-03-09T15:57:37.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Z04S9AAJ
Lat Location
(32.87158428681062000,-96.85441528551613000)
24-00425132
Service Request Number: 24-00425132 • Address: 8515 FREEPORT DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
24-00425132
Address
8515 FREEPORT DR, DALLAS, TX, 75228
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-09-04T18:59:00.000
Status
Closed
Created Date
2024-09-01T16:08:23.000
Update Date
2024-09-01T16:17:01.000
Closed Date
2024-09-01T16:17:00.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs000006tekYAAQ
Lat Location
(32.81002175052192000,-96.67831578803788000)
24-00316970
Service Request Number: 24-00316970 • Address: 424 CAMERON AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
24-00316970
Address
424 CAMERON AVE, DALLAS, TX, 75223
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-06-30T18:16:10.000
Update Date
2024-07-02T16:05:50.000
Closed Date
2024-07-02T16:05:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000008B9qbAAC
Lat Location
(32.80477436240900600,-96.74741297318658000)
26-00093977
Service Request Number: 26-00093977 • Address: 3428 BONNIE VIEW RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00093977
Address
3428 BONNIE VIEW RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T09:44:45.000
Update Date
2026-03-09T16:02:18.000
Closed Date
2026-03-09T16:02:17.000
Priority
Standard
Method Received Description
Internal
Unique Key
500cs00001aY4qLAAS
Lat Location
(32.71746369499564400,-96.77728051667337000)
26-00239502
Service Request Number: 26-00239502 • Address: 2927 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00239502
Address
2927 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-03T09:58:15.000
Update Date
2026-06-03T15:20:36.000
Closed Date
2026-06-03T15:20:35.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001syKyjAAE
Lat Location
(32.71089082197867000,-96.82077504768435000)
24-00568490
Service Request Number: 24-00568490 • Address: 504 YOUNGSTOWN ST, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
24-00568490
Address
504 YOUNGSTOWN ST, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-26T12:45:41.000
Update Date
2024-12-23T12:31:54.000
Closed Date
2024-12-23T12:31:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000Kf7YHAAZ
Lat Location
(32.68839681551575000,-96.57368332627996000)
26-00087619
Service Request Number: 26-00087619 • Address: 4124 VALLEY RIDGE RD, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
26-00087619
Address
4124 VALLEY RIDGE RD, DALLAS, TX, 75220
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed (Duplicate)
Created Date
2026-03-04T16:43:17.000
Update Date
2026-03-09T10:16:38.000
Closed Date
2026-03-09T10:16:31.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZkyUNAAZ
Lat Location
(32.87693390579150000,-96.84168157718747000)
21-00242838
Service Request Number: 21-00242838 • Address: 1923 LANARK AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00242838
Address
1923 LANARK AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-03-18T12:51:57.000
Update Date
2023-06-09T02:08:44.000
Closed Date
2021-12-17T11:56:08.000
Priority
Priority
Method Received Description
API
Unique Key
500t000000icuXAAAY
Lat Location
(32.72592855970054000,-96.79530195788647000)
24-00515757
Service Request Number: 24-00515757 • Address: 6631 FIREFLAME DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
24-00515757
Address
6631 FIREFLAME DR, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-24T08:41:45.000
Update Date
2024-10-29T16:15:50.000
Closed Date
2024-10-29T16:15:49.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000FUzv4AAD
Lat Location
(32.96058805909141000,-96.79340284420866000)
23-00482070
Service Request Number: 23-00482070 • Address: CADIZ ST & GRIFFIN ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
23-00482070
Address
CADIZ ST & GRIFFIN ST, DALLAS, TX, 75215
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-10-20T23:59:00.000
Status
Closed
Created Date
2023-10-18T15:08:04.000
Update Date
2023-10-20T09:34:15.000
Closed Date
2023-10-20T09:34:15.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000006UwcfAAC
Lat Location
(32.77228386882022400,-96.79808529881757000)
23-00576088
Service Request Number: 23-00576088 • Address: 3323 PINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00576088
Address
3323 PINE ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-12-27T00:59:00.000
Status
Closed
Created Date
2023-12-23T14:35:23.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2023-12-23T15:20:23.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006uuUwAAI
Lat Location
(32.76462256506303600,-96.75182703792730000)
26-00283475
Service Request Number: 26-00283475 • Address: 9676 AMBERTON PKWY, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00283475
Address
9676 AMBERTON PKWY, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-30T23:59:00.000
Status
Closed
Created Date
2026-06-28T15:20:50.000
Update Date
2026-06-28T18:03:12.000
Closed Date
2026-06-28T17:53:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001yvVnCAAU
Lat Location
(32.91983063821033500,-96.73860017910594000)
21-00266949
Service Request Number: 21-00266949 • Address: 13304 AUDELIA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00266949
Address
13304 AUDELIA RD, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:32:44.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-04-13T11:54:32.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jCgxXAAS
Lat Location
(32.92955307998397000,-96.71790980261090000)
23-00407785
Service Request Number: 23-00407785 • Address: 5552 MILLER AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
23-00407785
Address
5552 MILLER AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-31T16:27:39.000
Update Date
2023-09-20T15:18:04.000
Closed Date
2023-09-20T15:18:03.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006DBfeAAG
Lat Location
(32.82116638059626000,-96.77344566183200000)
26-00233591
Service Request Number: 26-00233591 • Address: 960 PORTNOMA LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
26-00233591
Address
960 PORTNOMA LN, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-06-01T23:59:00.000
Status
Closed
Created Date
2026-05-30T17:14:11.000
Update Date
2026-06-03T14:14:11.000
Closed Date
2026-06-01T14:13:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001sDWfBAAW
Lat Location
(32.69735772404068500,-96.66135035587173000)
23-00002041
Service Request Number: 23-00002041 • Address: 2479 HIGHLAND RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
23-00002041
Address
2479 HIGHLAND RD, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-01-07T00:59:00.000
Status
Closed (Duplicate)
Created Date
2023-01-03T09:28:07.000
Update Date
2023-06-07T01:53:51.000
Closed Date
2023-01-05T18:23:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004eia3AAA
Lat Location
(32.79789803057395400,-96.70918693011369000)
22-00556911
Service Request Number: 22-00556911 • Address: 5939 PROSPECT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
22-00556911
Address
5939 PROSPECT AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-24T10:04:48.000
Update Date
2023-06-08T02:12:06.000
Closed Date
2022-12-27T11:35:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004Z50bAAC
Lat Location
(32.81493801425133000,-96.76502533775196000)
24-00123492
Service Request Number: 24-00123492 • Address: 1223 HENDRICKS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00123492
Address
1223 HENDRICKS AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Commercial Services - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-03-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2024-03-11T16:24:58.000
Update Date
2024-03-18T15:10:03.000
Closed Date
2024-03-18T15:10:01.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007UjtxAAC
Lat Location
(32.73835909340856000,-96.80651331663125000)
22-00439343
Service Request Number: 22-00439343 • Address: 2706 GOLDMAN ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00439343
Address
2706 GOLDMAN ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-10-06T11:56:18.000
Update Date
2023-06-08T02:42:44.000
Closed Date
2022-10-20T09:17:37.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000003lnd3AAA
Lat Location
(32.77559804795444600,-96.85823483456868000)
25-00323511
Service Request Number: 25-00323511 • Address: 137 S MONTCLAIR AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00323511
Address
137 S MONTCLAIR AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-07T11:07:25.000
Update Date
2025-07-12T16:10:10.000
Closed Date
2025-07-12T15:24:23.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000pGb1SAAS
Lat Location
(32.74457622613192600,-96.84676873167150000)
21-00006136
Service Request Number: 21-00006136 • Address: N MUNGER BLVD & JUNIUS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00006136
Address
N MUNGER BLVD & JUNIUS ST, DALLAS, TX, 75214
City Council District
14
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-01-07T00:59:00.000
Status
Closed
Created Date
2021-01-04T14:29:12.000
Update Date
2023-06-09T02:58:03.000
Closed Date
2021-01-05T09:05:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000e0p4EAAQ
Lat Location
(32.80203486473520000,-96.76497132012338000)
21-00310560
Service Request Number: 21-00310560 • Address: 7100 SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00310560
Address
7100 SECO BLVD, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-04-16T23:59:00.000
Status
Closed
Created Date
2021-04-07T13:39:14.000
Update Date
2023-06-09T01:57:56.000
Closed Date
2021-04-07T15:34:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000jwUlzAAE
Lat Location
(32.73817188961409400,-96.70006165267002000)
22-00190904
Service Request Number: 22-00190904 • Address: 6011 OLD OX RD, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
22-00190904
Address
6011 OLD OX RD, DALLAS, TX, 75241
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2022-05-12T23:59:00.000
Status
Closed
Created Date
2022-05-11T10:16:50.000
Update Date
2023-06-08T23:06:50.000
Closed Date
2022-05-11T10:29:21.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000027pBlAAI
Lat Location
(32.67514883220854000,-96.79741845018950000)
26-00110898
Service Request Number: 26-00110898 • Address: 4667 SILVERSPRINGS DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
26-00110898
Address
4667 SILVERSPRINGS DR, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-18T16:34:13.000
Update Date
2026-03-28T11:41:15.000
Closed Date
2026-03-28T11:41:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001cc4YrAAI
Lat Location
(32.71581043540168000,-96.89882095729232000)
20-01081569
Service Request Number: 20-01081569 • Address: 2958 CARMEL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-01081569
Address
2958 CARMEL ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-11-04T00:59:00.000
Status
Closed
Created Date
2020-10-31T10:53:42.000
Update Date
2023-06-09T03:27:41.000
Closed Date
2020-10-31T13:17:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000bjo5mAAA
Lat Location
(32.79107984805697000,-96.78749208332067000)
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