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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
26-00283107
Service Request Number: 26-00283107 • Address: MARKET CENTER BLVD & N STEMMONS FWY NB, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
26-00283107
Address
MARKET CENTER BLVD & N STEMMONS FWY NB, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Knockdown - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-07-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-06-28T08:16:18.000
Update Date
2026-06-28T08:20:25.000
Closed Date
2026-06-28T08:20:23.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001ytLlXAAU
Lat Location
(32.80185784892076000,-96.82737066295968000)
25-00480255
Service Request Number: 25-00480255 • Address: 4960 ALTON AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
25-00480255
Address
4960 ALTON AVE, DALLAS, TX, 75214
City Council District
2
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-11-04T00:59:00.000
Status
Closed
Created Date
2025-10-02T17:24:08.000
Update Date
2025-10-05T10:48:58.000
Closed Date
2025-10-05T10:48:38.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000014Ev6rAAC
Lat Location
(32.79437858154900500,-96.76082450650463000)
25-00541632
Service Request Number: 25-00541632 • Address: 1511 WHITAKER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00541632
Address
1511 WHITAKER AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-11-15T00:59:00.000
Status
Closed
Created Date
2025-11-11T17:06:56.000
Update Date
2025-11-12T14:59:00.000
Closed Date
2025-11-12T14:59:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001D480bAAB
Lat Location
(32.72935335804459000,-96.80796847445384000)
25-00185167
Service Request Number: 25-00185167 • Address: 8606 ASHCROFT AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00185167
Address
8606 ASHCROFT AVE, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-23T21:52:09.000
Update Date
2025-04-29T15:05:08.000
Closed Date
2025-04-29T15:05:07.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000eRewnAAC
Lat Location
(32.89598169203699000,-96.75655781071632000)
26-00326904
Service Request Number: 26-00326904 • Address: 2727 N STEMMONS FWY SB, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
26-00326904
Address
2727 N STEMMONS FWY SB, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-24T11:51:23.000
Update Date
2026-08-08T11:24:51.000
Closed Date
2026-08-08T11:24:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000024qgW7AAI
Lat Location
(32.80840014517061600,-96.84463056620318000)
26-00092262
Service Request Number: 26-00092262 • Address: 7733 TOPHILL LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
26-00092262
Address
7733 TOPHILL LN, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-07T11:55:50.000
Update Date
2026-03-09T16:37:27.000
Closed Date
2026-03-09T16:37:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aLYPeAAO
Lat Location
(32.95236217224514000,-96.77449922358394000)
21-00933322
Service Request Number: 21-00933322 • Address: 2430 HILLSBORO AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00933322
Address
2430 HILLSBORO AVE, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-11-05T23:59:00.000
Status
Closed
Created Date
2021-11-02T15:23:02.000
Update Date
2023-06-08T23:54:03.000
Closed Date
2021-11-04T10:52:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000tOkcjAAC
Lat Location
(32.81587709435661500,-96.67427143911497000)
23-00210448
Service Request Number: 23-00210448 • Address: 14121 MEANDERING WAY, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
23-00210448
Address
14121 MEANDERING WAY, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-05-19T23:59:00.000
Status
Closed
Created Date
2023-05-14T10:37:44.000
Update Date
2023-06-07T01:11:37.000
Closed Date
2023-05-18T09:17:31.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000005c20hAAA
Lat Location
(32.94066606568120000,-96.77826925441047000)
23-00321737
Service Request Number: 23-00321737 • Address: 1415 PADGITT AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
23-00321737
Address
1415 PADGITT AVE, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation District Billing Dispute - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-08-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2023-07-12T15:43:04.000
Update Date
2023-07-13T17:41:00.000
Closed Date
2023-07-13T17:40:57.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005v4ZtAAI
Lat Location
(32.74114643557583500,-96.80135237106390000)
26-00208486
Service Request Number: 26-00208486 • Address: 4510 MONARCH ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
26-00208486
Address
4510 MONARCH ST, DALLAS, TX, 75204
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-15T07:15:51.000
Update Date
2026-05-15T11:16:32.000
Closed Date
2026-05-15T10:58:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001p82l8AAA
Lat Location
(32.80559161138689500,-96.78172053537267000)
24-00529697
Service Request Number: 24-00529697 • Address: 6500 E NORTHWEST HWY, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
24-00529697
Address
6500 E NORTHWEST HWY, DALLAS, TX, 75231
City Council District
9
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-12-05T18:59:00.000
Status
Closed (Transferred)
Created Date
2024-11-01T09:35:25.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-11-01T10:02:17.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000GrdGaAAJ
Lat Location
(32.85660242615081500,-96.74961464453682000)
24-00593520
Service Request Number: 24-00593520 • Address: 18078 KELLY CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
24-00593520
Address
18078 KELLY CIR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Overall Service Request Due Date
2024-12-16T18:59:00.000
Status
Closed
Created Date
2024-12-15T11:45:39.000
Update Date
2024-12-15T11:45:57.000
Closed Date
2024-12-15T11:45:39.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000MtuMfAAJ
Lat Location
(32.99934471944787600,-96.86334931283285000)
24-00097043
Service Request Number: 24-00097043 • Address: 3615 MEYERS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00097043
Address
3615 MEYERS ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-03-05T00:59:00.000
Status
Closed
Created Date
2024-03-01T12:13:07.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-03-01T14:58:37.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007Nq8MAAS
Lat Location
(32.76673038775998000,-96.76098863124066000)
26-00094455
Service Request Number: 26-00094455 • Address: 523 N MARSALIS AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
26-00094455
Address
523 N MARSALIS AVE, DALLAS, TX, 75203
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T12:15:37.000
Update Date
2026-03-09T12:20:19.000
Closed Date
2026-03-09T12:20:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aZvJDAA0
Lat Location
(32.75404740752539000,-96.81582031785842000)
25-00090924
Service Request Number: 25-00090924 • Address: 1705 SHADY GLEN LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
25-00090924
Address
1705 SHADY GLEN LN, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-03-03T09:40:00.000
Update Date
2025-03-04T13:59:28.000
Closed Date
2025-03-04T13:13:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Wsg9dAAB
Lat Location
(32.67570382311399000,-96.84917244465414000)
22-00434971
Service Request Number: 22-00434971 • Address: 8874 MILVERTON DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00434971
Address
8874 MILVERTON DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2022-10-06T23:59:00.000
Status
Closed
Created Date
2022-10-04T09:17:10.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2022-10-04T15:12:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000003kFm3AAE
Lat Location
(32.74497358742924000,-96.67028449315622000)
21-00917013
Service Request Number: 21-00917013 • Address: 8531 SANTA CLARA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00917013
Address
8531 SANTA CLARA DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-10-21T22:28:28.000
Update Date
2023-06-09T00:15:35.000
Closed Date
2021-10-26T13:51:35.000
Priority
Priority
Method Received Description
API
Unique Key
500t000000sonK8AAI
Lat Location
(32.81830437815100000,-96.71181524249789000)
24-00611686
Service Request Number: 24-00611686 • Address: 2327 PINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00611686
Address
2327 PINE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-12-30T08:56:41.000
Update Date
2025-01-13T09:21:05.000
Closed Date
2025-01-13T09:21:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000OQAM6AAP
Lat Location
(32.75509997013413000,-96.76250894109447000)
26-00188845
Service Request Number: 26-00188845 • Address: 12115 DANDRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00188845
Address
12115 DANDRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-04T11:49:03.000
Update Date
2026-05-15T11:10:36.000
Closed Date
2026-05-15T11:10:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001mkIU3AAM
Lat Location
(32.91253002283619400,-96.75957971727172000)
20-01106701
Service Request Number: 20-01106701 • Address: 3812 SHORECREST DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-01106701
Address
3812 SHORECREST DR, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-11-17T00:59:00.000
Status
Closed
Created Date
2020-11-09T20:08:10.000
Update Date
2023-06-09T03:23:41.000
Closed Date
2020-11-24T12:04:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000blTA9AAM
Lat Location
(32.85883895442286500,-96.84808810859789000)
24-00519628
Service Request Number: 24-00519628 • Address: 6304 BARABOO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
24-00519628
Address
6304 BARABOO DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-10-30T23:59:00.000
Status
Closed
Created Date
2024-10-26T07:24:23.000
Update Date
2024-10-26T08:34:58.000
Closed Date
2024-10-26T08:34:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000FrMRZAA3
Lat Location
(32.66972340597316000,-96.75531530261648000)
21-00550673
Service Request Number: 21-00550673 • Address: SAMUELL BLVD & TENISON PKWY, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00550673
Address
SAMUELL BLVD & TENISON PKWY, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-06-22T23:59:00.000
Status
Closed
Created Date
2021-06-16T11:19:12.000
Update Date
2026-08-07T14:29:26.000
Closed Date
2021-06-16T11:57:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000n1edAAAQ
Lat Location
(32.79296598643150400,-96.74086214262347000)
25-00290790
Service Request Number: 25-00290790 • Address: 7203 SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00290790
Address
7203 SECO BLVD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-06-19T23:59:00.000
Status
Closed
Created Date
2025-06-18T12:49:52.000
Update Date
2025-06-18T14:39:18.000
Closed Date
2025-06-18T14:39:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000mYf1xAAC
Lat Location
(32.73836731636839000,-96.69876593908879000)
22-00470102
Service Request Number: 22-00470102 • Address: 1722 HOMELAND ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00470102
Address
1722 HOMELAND ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-10-27T11:27:40.000
Update Date
2023-06-08T02:50:56.000
Closed Date
2022-11-07T11:35:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000003xERIAA2
Lat Location
(32.78759191815214500,-96.84719802482027000)
22-00044557
Service Request Number: 22-00044557 • Address: 4515 WYOMING ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
22-00044557
Address
4515 WYOMING ST, DALLAS, TX, 75211
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-02-09T00:59:00.000
Status
Closed
Created Date
2022-02-04T14:01:19.000
Update Date
2023-06-08T23:30:35.000
Closed Date
2022-02-04T16:02:27.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000001KiG1AAK
Lat Location
(32.71449881699521000,-96.89328077166620000)
21-00911831
Service Request Number: 21-00911831 • Address: 2019 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00911831
Address
2019 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-11-14T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-10-14T16:27:59.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2021-10-19T09:55:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000snHxWAAU
Lat Location
(32.77877889911520000,-96.85402887322944000)
22-00020159
Service Request Number: 22-00020159 • Address: 835 CARBONA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00020159
Address
835 CARBONA DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-01-20T00:59:00.000
Status
Closed
Created Date
2022-01-16T18:41:30.000
Update Date
2023-06-08T23:41:30.000
Closed Date
2022-01-18T20:01:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000vLqrlAAC
Lat Location
(32.72585663570983000,-96.69201888814452000)
26-00395243
Service Request Number: 26-00395243 • Address: 14114 DALLAS PKWY, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
26-00395243
Address
14114 DALLAS PKWY, DALLAS, TX, 75254
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-09-06T23:59:00.000
Status
Closed
Created Date
2026-09-04T13:32:07.000
Update Date
2026-09-04T14:46:53.000
Closed Date
2026-09-04T14:46:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00002F3bz5AAB
Lat Location
(32.93997454381029400,-96.82160683471255000)
25-00483827
Service Request Number: 25-00483827 • Address: 9403 OVERLAKE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
25-00483827
Address
9403 OVERLAKE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-10-07T23:59:00.000
Status
Closed
Created Date
2025-10-05T17:16:51.000
Update Date
2025-10-07T13:27:48.000
Closed Date
2025-10-07T13:27:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000014aZz0AAE
Lat Location
(32.85768502601995000,-96.86635505833164000)
23-00178425
Service Request Number: 23-00178425 • Address: 2819 TISINGER AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
23-00178425
Address
2819 TISINGER AVE, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-04-27T23:59:00.000
Status
Closed
Created Date
2023-04-20T07:34:32.000
Update Date
2023-06-07T00:55:34.000
Closed Date
2023-04-21T12:21:25.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005U0WkAAK
Lat Location
(32.84917270889676600,-96.66678359821910000)
25-00090831
Service Request Number: 25-00090831 • Address: 6331 SONGWOOD DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
25-00090831
Address
6331 SONGWOOD DR, DALLAS, TX, 75241
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-03-05T18:59:00.000
Status
Closed
Created Date
2025-03-03T08:44:35.000
Update Date
2025-03-04T16:16:42.000
Closed Date
2025-03-04T16:16:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000WsAROAA3
Lat Location
(32.67152835349223500,-96.79759639192834000)
25-00161192
Service Request Number: 25-00161192 • Address: 6935 ARBOREAL DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
25-00161192
Address
6935 ARBOREAL DR, DALLAS, TX, 75231
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-04-17T23:59:00.000
Status
Closed
Created Date
2025-04-10T14:46:42.000
Update Date
2025-04-11T17:29:51.000
Closed Date
2025-04-11T17:29:50.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000cXxl1AAC
Lat Location
(32.85725569361956000,-96.73942093179411000)
23-00180055
Service Request Number: 23-00180055 • Address: 2810 ASTER ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00180055
Address
2810 ASTER ST, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-04-20T15:06:00.000
Update Date
2023-06-07T00:56:02.000
Closed Date
2023-05-20T16:24:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005UDDOAA4
Lat Location
(32.73536119417647000,-96.86679996020429000)
24-00364323
Service Request Number: 24-00364323 • Address: 2824 KLONDIKE DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
24-00364323
Address
2824 KLONDIKE DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-27T21:09:28.000
Update Date
2024-07-30T14:58:51.000
Closed Date
2024-07-30T14:58:51.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000002Kx2nAAC
Lat Location
(32.81871089557046000,-96.66655543694931000)
26-00039143
Service Request Number: 26-00039143 • Address: 1705 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00039143
Address
1705 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-02-14T00:59:00.000
Status
Closed
Created Date
2026-02-01T12:58:33.000
Update Date
2026-02-02T17:33:54.000
Closed Date
2026-02-02T17:33:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001TAVvnAAH
Lat Location
(32.78273394294832000,-96.84648356368162000)
24-00360619
Service Request Number: 24-00360619 • Address: 3736 VAN NESS LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
24-00360619
Address
3736 VAN NESS LN, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-25T15:00:54.000
Update Date
2024-07-27T17:03:24.000
Closed Date
2024-07-27T17:03:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000002992zAAA
Lat Location
(32.87287045525285000,-96.85473849413805000)
24-00547220
Service Request Number: 24-00547220 • Address: 3531 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00547220
Address
3531 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - PDD
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2024-11-28T00:59:00.000
Status
Closed
Created Date
2024-11-13T09:06:07.000
Update Date
2024-11-26T10:29:30.000
Closed Date
2024-11-26T10:29:30.000
Outcome
No Work Needed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000IfSFhAAN
Lat Location
(32.78469953234801000,-96.87404785400831000)
26-00094888
Service Request Number: 26-00094888 • Address: 100 N RANDOLPH DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00094888
Address
100 N RANDOLPH DR, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T14:53:05.000
Update Date
2026-03-09T18:31:29.000
Closed Date
2026-03-09T18:31:29.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aeuCjAAI
Lat Location
(32.74522061231048000,-96.89020178014772000)
24-00129839
Service Request Number: 24-00129839 • Address: 844 CLEARDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
24-00129839
Address
844 CLEARDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-03-21T14:06:04.000
Update Date
2024-03-22T14:31:10.000
Closed Date
2024-03-22T14:31:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000007WClpAAG
Lat Location
(32.65068597763824000,-96.83747072468255000)
24-00360634
Service Request Number: 24-00360634 • Address: 1231 S MARLBOROUGH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00360634
Address
1231 S MARLBOROUGH AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-08-01T23:59:00.000
Status
Closed
Created Date
2024-07-25T15:04:51.000
Update Date
2024-07-30T09:22:23.000
Closed Date
2024-07-30T09:22:22.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000002A2llAAC
Lat Location
(32.73275419446914000,-96.85185766631592000)
24-00532483
Service Request Number: 24-00532483 • Address: 2050 WOODALL RODGERS FWY EB, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
24-00532483
Address
2050 WOODALL RODGERS FWY EB, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TPW
Ert Estimated Response Time
110 Business Days
Overall Service Request Due Date
2025-04-29T23:59:00.000
Status
Closed
Created Date
2024-11-03T18:57:51.000
Update Date
2025-04-21T16:33:05.000
Closed Date
2025-04-21T16:14:36.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000HAOs6AAH
Lat Location
(32.78927870269695400,-96.80138117283744000)
23-00166173
Service Request Number: 23-00166173 • Address: 3207 PLUMSTEAD DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
23-00166173
Address
3207 PLUMSTEAD DR, DALLAS, TX, 75228
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-04-21T23:59:00.000
Status
Closed
Created Date
2023-04-12T19:47:23.000
Update Date
2023-06-07T01:33:47.000
Closed Date
2023-05-26T10:06:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005RlT2AAK
Lat Location
(32.80658845348243000,-96.67885727507381000)
26-00088899
Service Request Number: 26-00088899 • Address: 19009 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00088899
Address
19009 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-03-05T12:15:49.000
Update Date
2026-03-09T16:45:27.000
Closed Date
2026-03-09T16:45:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZvDVKAA3
Lat Location
(33.00720250157738000,-96.79575390368474000)
26-00110842
Service Request Number: 26-00110842 • Address: BUENA VISTA ST & ARMSTRONG AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
26-00110842
Address
BUENA VISTA ST & ARMSTRONG AVE, DALLAS, TX, 75205
City Council District
14
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-01T23:59:00.000
Status
Closed
Created Date
2026-03-18T16:06:16.000
Update Date
2026-03-19T15:55:47.000
Closed Date
2026-03-19T15:55:30.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001caebeAAA
Lat Location
(32.82246171857582000,-96.79220395599695000)
23-00005092
Service Request Number: 23-00005092 • Address: 8366 LULLWATER DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
23-00005092
Address
8366 LULLWATER DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-01-12T00:59:00.000
Status
Closed
Created Date
2023-01-04T13:24:57.000
Update Date
2023-06-07T01:54:21.000
Closed Date
2023-01-10T18:33:19.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004g4c6AAA
Lat Location
(32.86215035511477000,-96.70396273046800000)
26-00060726
Service Request Number: 26-00060726 • Address: 16401 AMBERWOOD RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00060726
Address
16401 AMBERWOOD RD, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-02-18T00:59:00.000
Status
Closed
Created Date
2026-02-15T23:03:11.000
Update Date
2026-02-16T01:25:44.000
Closed Date
2026-02-16T01:25:44.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001WAqk0AAD
Lat Location
(32.97448221948890500,-96.79746827129193000)
26-00402190
Service Request Number: 26-00402190 • Address: 3308 JUNE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00402190
Address
3308 JUNE DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-10T09:18:45.000
Update Date
2026-09-16T16:06:57.000
Closed Date
2026-09-16T16:06:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002GOMhxAAH
Lat Location
(32.72270722679414000,-96.87455852329295000)
22-00074888
Service Request Number: 22-00074888 • Address: 3816 HAPPY CANYON DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00074888
Address
3816 HAPPY CANYON DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-03-02T00:59:00.000
Status
Closed
Created Date
2022-02-28T14:06:51.000
Update Date
2023-06-08T23:36:48.000
Closed Date
2022-03-01T09:02:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001SlJbAAK
Lat Location
(32.67284513457379000,-96.75695850999950000)
26-00202203
Service Request Number: 26-00202203 • Address: 3535 MUNGER AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00202203
Address
3535 MUNGER AVE, DALLAS, TX, 75204
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-05-14T23:59:00.000
Status
Closed
Created Date
2026-05-12T07:22:41.000
Update Date
2026-05-15T19:10:55.000
Closed Date
2026-05-15T19:10:44.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001oO5SfAAK
Lat Location
(32.79793923423284000,-96.78984702253551000)
24-00492204
Service Request Number: 24-00492204 • Address: 1600 WYCLIFF AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
24-00492204
Address
1600 WYCLIFF AVE, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-10-18T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:44:40.000
Update Date
2024-10-10T09:00:39.000
Closed Date
2024-10-10T09:00:39.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000CxmRVAAZ
Lat Location
(32.80100656886354000,-96.83247898581670000)
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