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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
26-00016160
Service Request Number: 26-00016160 • Address: 3552 RIO GRANDE CIR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
26-00016160
Address
3552 RIO GRANDE CIR, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-01-12T16:13:56.000
Update Date
2026-01-14T19:05:52.000
Closed Date
2026-01-14T19:05:51.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001P1CLBAA3
Lat Location
(32.70035900248307600,-96.88140387197350000)
25-00004060
Service Request Number: 25-00004060 • Address: 8444 BELLINGHAM DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
25-00004060
Address
8444 BELLINGHAM DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-01-03T21:02:50.000
Update Date
2025-01-08T13:23:27.000
Closed Date
2025-01-08T13:23:27.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000P1MRVAA3
Lat Location
(32.79898658546206000,-96.69424847102059000)
21-00060592
Service Request Number: 21-00060592 • Address: 8811 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00060592
Address
8811 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-01-23T00:59:00.000
Status
Closed
Created Date
2021-01-20T13:56:24.000
Update Date
2023-06-09T02:24:17.000
Closed Date
2021-01-20T16:19:58.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000fatA0AAI
Lat Location
(32.71973733533856400,-96.66886127376850000)
21-00477002
Service Request Number: 21-00477002 • Address: 4151 HAMMERLY DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00477002
Address
4151 HAMMERLY DR, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-26T15:51:42.000
Update Date
2023-06-09T01:00:55.000
Closed Date
2021-08-03T11:48:19.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000mPIcSAAW
Lat Location
(32.79293808612176000,-96.89833383652987000)
20-01110768
Service Request Number: 20-01110768 • Address: 3900 CAMBRIA BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01110768
Address
3900 CAMBRIA BLVD, DALLAS, TX, 75214
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-11-13T00:59:00.000
Status
Closed
Created Date
2020-11-11T00:08:41.000
Update Date
2023-06-09T03:24:17.000
Closed Date
2020-11-11T02:05:11.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000blkk2AAA
Lat Location
(32.83330524742618000,-96.74673583758793000)
26-00408523
Service Request Number: 26-00408523 • Address: 4227 BONNIE VIEW RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00408523
Address
4227 BONNIE VIEW RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Traffic Markings - Maintenance - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-09-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-09-14T13:54:43.000
Update Date
2026-09-14T13:54:45.000
Closed Date
2026-09-14T13:54:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002HG0CXAA1
Lat Location
(32.70775856335928000,-96.77465566809570000)
21-00442993
Service Request Number: 21-00442993 • Address: 4911 SHADYWOOD LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00442993
Address
4911 SHADYWOOD LN, DALLAS, TX, 75209
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-05-17T15:13:06.000
Update Date
2023-06-09T00:56:47.000
Closed Date
2021-05-17T16:16:43.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000mA7OQAA0
Lat Location
(32.85927519657071000,-96.82698461646767000)
26-00091124
Service Request Number: 26-00091124 • Address: 3726 KIEST KNOLL DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
26-00091124
Address
3726 KIEST KNOLL DR, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-06T14:15:40.000
Update Date
2026-03-09T15:59:05.000
Closed Date
2026-03-09T15:59:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aDQViAAO
Lat Location
(32.70747159270851000,-96.88274411403181000)
20-01199726
Service Request Number: 20-01199726 • Address: 1508 N CARROLL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01199726
Address
1508 N CARROLL AVE, DALLAS, TX, 75204
City Council District
2
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-12-13T04:56:24.000
Update Date
2023-06-09T03:22:33.000
Closed Date
2021-01-02T22:08:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000dFFSOAA4
Lat Location
(32.80144186328213600,-96.77884288357000000)
23-00418101
Service Request Number: 23-00418101 • Address: MALDEN LN & NEPTUNE RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00418101
Address
MALDEN LN & NEPTUNE RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-09-10T23:59:00.000
Status
Closed
Created Date
2023-09-07T18:21:39.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2023-09-07T22:02:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006FfsVAAS
Lat Location
(32.69133726849744000,-96.80793685777799000)
23-00180078
Service Request Number: 23-00180078 • Address: 15120 MAJORCA ST, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
23-00180078
Address
15120 MAJORCA ST, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-04-27T23:59:00.000
Status
Closed
Created Date
2023-04-20T15:13:31.000
Update Date
2023-06-07T00:56:02.000
Closed Date
2023-04-24T17:22:35.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005UDPJAA4
Lat Location
(32.95635239161915000,-96.81492025862686000)
23-00407370
Service Request Number: 23-00407370 • Address: 2205 BOLL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
23-00407370
Address
2205 BOLL ST, DALLAS, TX, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-09-08T23:59:00.000
Status
Closed
Created Date
2023-08-31T14:02:44.000
Update Date
2023-09-07T15:56:17.000
Closed Date
2023-09-07T15:56:17.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
API
Unique Key
5008z000006D1hEAAS
Lat Location
(32.79481040770204500,-96.79783675608341000)
26-00344696
Service Request Number: 26-00344696 • Address: 6757 PRESTONSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
26-00344696
Address
6757 PRESTONSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-06T23:59:00.000
Status
Closed
Created Date
2026-08-04T16:29:24.000
Update Date
2026-08-08T11:48:09.000
Closed Date
2026-08-06T11:47:28.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000027KnnbAAC
Lat Location
(32.87586516611736000,-96.78965363581851000)
21-00347170
Service Request Number: 21-00347170 • Address: 639 BROOKS AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00347170
Address
639 BROOKS AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-19T13:23:24.000
Update Date
2023-06-09T01:53:41.000
Closed Date
2021-04-19T15:59:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000kgFaUAAU
Lat Location
(32.73641304561074000,-96.83301822795872000)
21-00916917
Service Request Number: 21-00916917 • Address: 2221 UTICA DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00916917
Address
2221 UTICA DR, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-10-21T20:31:25.000
Update Date
2023-06-09T00:15:35.000
Closed Date
2021-10-22T11:43:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000som5pAAA
Lat Location
(32.75107775271082000,-96.68578982218754000)
24-00607534
Service Request Number: 24-00607534 • Address: 1334 GRANT ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
24-00607534
Address
1334 GRANT ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-12-26T12:57:35.000
Update Date
2024-12-28T08:50:05.000
Closed Date
2024-12-28T08:50:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000O5axxAAB
Lat Location
(32.74112278572919600,-96.80457239007696000)
24-00609730
Service Request Number: 24-00609730 • Address: 4625 VIRGINIA AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
24-00609730
Address
4625 VIRGINIA AVE, DALLAS, TX, 75204
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-12-29T00:59:00.000
Status
Closed
Created Date
2024-12-27T17:32:30.000
Update Date
2024-12-28T09:34:28.000
Closed Date
2024-12-28T09:34:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000OFWctAAH
Lat Location
(32.80294681377329000,-96.77653482584344000)
24-00242835
Service Request Number: 24-00242835 • Address: 2303 PRICHARD LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
24-00242835
Address
2303 PRICHARD LN, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-05-31T23:59:00.000
Status
Closed
Created Date
2024-05-23T13:40:18.000
Update Date
2024-05-29T15:13:03.000
Closed Date
2024-05-29T15:13:03.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007vd7SAAQ
Lat Location
(32.75241666391382000,-96.68676612717397000)
25-00107318
Service Request Number: 25-00107318 • Address: 11527 FLAMINGO LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00107318
Address
11527 FLAMINGO LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-06-03T23:59:00.000
Status
Closed
Created Date
2025-03-11T15:37:24.000
Update Date
2025-03-12T08:04:24.000
Closed Date
2025-03-12T08:04:24.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000YDhtHAAT
Lat Location
(32.85417170272778000,-96.68094985257036000)
25-00001243
Service Request Number: 25-00001243 • Address: 6438 ELLSWORTH AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
25-00001243
Address
6438 ELLSWORTH AVE, DALLAS, TX, 75214
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-01-05T18:59:00.000
Status
Closed
Created Date
2025-01-02T12:45:21.000
Update Date
2025-01-02T13:26:43.000
Closed Date
2025-01-02T13:26:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000OnYcDAAV
Lat Location
(32.83356790762217000,-96.75180288463653000)
26-00094053
Service Request Number: 26-00094053 • Address: 3103 COMMUNITY DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00094053
Address
3103 COMMUNITY DR, DALLAS, TX, 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T10:13:19.000
Update Date
2026-03-09T10:13:25.000
Closed Date
2026-03-09T10:13:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aYa8gAAC
Lat Location
(32.86113416770437000,-96.87008953790989000)
21-01001650
Service Request Number: 21-01001650 • Address: 1903 W 10TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-01001650
Address
1903 W 10TH ST, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-01-04T00:59:00.000
Status
Closed
Created Date
2021-12-28T21:11:14.000
Update Date
2023-06-08T23:51:05.000
Closed Date
2022-01-05T17:43:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000vIfMmAAK
Lat Location
(32.74549767057001000,-96.85032806951983000)
21-00313307
Service Request Number: 21-00313307 • Address: HOKE SMITH DR & S BRISTOL DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00313307
Address
HOKE SMITH DR & S BRISTOL DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-04-08T10:25:02.000
Update Date
2023-06-09T01:58:21.000
Closed Date
2021-04-09T13:17:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jwmGHAAY
Lat Location
(32.71285563045496000,-96.83128712751689000)
26-00326850
Service Request Number: 26-00326850 • Address: 4398 WOODHOLLOW DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
26-00326850
Address
4398 WOODHOLLOW DR, DALLAS, TX, 75237
City Council District
3
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-07-27T23:59:00.000
Status
Closed
Created Date
2026-07-24T11:33:38.000
Update Date
2026-07-24T13:14:26.000
Closed Date
2026-07-24T13:14:25.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000024qsU3AAI
Lat Location
(32.69026215960564500,-96.86195788996304000)
26-00400375
Service Request Number: 26-00400375 • Address: 1915 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
26-00400375
Address
1915 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-09T10:10:58.000
Update Date
2026-09-14T15:22:20.000
Closed Date
2026-09-14T15:22:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002G80qDAAR
Lat Location
(32.78827556837413000,-96.80109732154410000)
26-00087452
Service Request Number: 26-00087452 • Address: 1930 MAYFLOWER DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00087452
Address
1930 MAYFLOWER DR, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-04T15:46:44.000
Update Date
2026-03-09T13:20:07.000
Closed Date
2026-03-09T12:34:17.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZkIuvAAF
Lat Location
(32.75832424510565500,-96.85299657428054000)
26-00093463
Service Request Number: 26-00093463 • Address: 308 S FLEMING AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00093463
Address
308 S FLEMING AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-08T17:55:36.000
Update Date
2026-03-09T16:00:39.000
Closed Date
2026-03-09T16:00:39.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aSv1JAAS
Lat Location
(32.74651307338637000,-96.80961071695123000)
21-00066355
Service Request Number: 21-00066355 • Address: 17719 CEDAR CREEK CANYON DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00066355
Address
17719 CEDAR CREEK CANYON DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-01-29T00:59:00.000
Status
Closed
Created Date
2021-01-21T22:27:30.000
Update Date
2023-06-09T02:25:16.000
Closed Date
2021-01-25T17:19:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000fbZIpAAM
Lat Location
(32.99281827187977000,-96.81135914372207000)
21-00454484
Service Request Number: 21-00454484 • Address: 1919 STEVENS FOREST DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00454484
Address
1919 STEVENS FOREST DR, DALLAS, TX, 75208
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-05-20T09:28:26.000
Update Date
2023-06-09T01:08:41.000
Closed Date
2021-05-20T10:38:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000mBqLQAA0
Lat Location
(32.75198632898527000,-96.85033168503291000)
26-00153537
Service Request Number: 26-00153537 • Address: 3006 HOLMES ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00153537
Address
3006 HOLMES ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-13T15:05:36.000
Update Date
2026-04-14T16:40:06.000
Closed Date
2026-04-14T16:40:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hjvLrAAI
Lat Location
(32.76076086376104000,-96.77800019558396000)
25-00280592
Service Request Number: 25-00280592 • Address: 4600 HARTFORD ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
25-00280592
Address
4600 HARTFORD ST, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-06-16T18:59:00.000
Status
Closed (Duplicate)
Created Date
2025-06-12T18:29:35.000
Update Date
2025-06-12T18:46:27.000
Closed Date
2025-06-12T18:43:42.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000lkQu6AAE
Lat Location
(32.81596896238908000,-96.82023815535668000)
25-00328937
Service Request Number: 25-00328937 • Address: 902 S PEAK ST, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
25-00328937
Address
902 S PEAK ST, DALLAS, TX, 75223
City Council District
7
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-08-20T13:58:57.000
Status
Closed
Created Date
2025-07-09T13:58:57.000
Update Date
2025-07-16T14:29:29.000
Closed Date
2025-07-16T14:29:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000pjz0LAAQ
Lat Location
(32.78508353222531000,-96.76324799016011000)
25-00105520
Service Request Number: 25-00105520 • Address: GOLDEN TROPHY DR & GOLF HILL DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
25-00105520
Address
GOLDEN TROPHY DR & GOLF HILL DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2025-03-11T23:59:00.000
Status
Closed
Created Date
2025-03-10T17:01:53.000
Update Date
2025-03-11T12:45:17.000
Closed Date
2025-03-11T12:45:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Y3e8eAAB
Lat Location
(32.66556775919866600,-96.84101938510910000)
24-00611465
Service Request Number: 24-00611465 • Address: 3200 IRWINDELL BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
24-00611465
Address
3200 IRWINDELL BLVD, DALLAS, TX, 75211
City Council District
1
Department
Dallas Water Utilities
Service Request Type
Water Main Leak/Break - DWU
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-01-14T18:59:00.000
Status
Closed
Created Date
2024-12-29T21:01:56.000
Update Date
2024-12-31T11:37:12.000
Closed Date
2024-12-31T11:37:11.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00000OO9HjAAL
Lat Location
(32.74010608041121600,-96.87286360010384000)
26-00432631
Service Request Number: 26-00432631 • Address: 8514 EUSTIS AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00432631
Address
8514 EUSTIS AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
Closed
Created Date
2026-09-30T08:29:40.000
Update Date
2026-10-02T12:21:10.000
Closed Date
2026-09-30T12:20:00.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00002LAxuaAAD
Lat Location
(32.81407145463113000,-96.70759170435527000)
26-00094864
Service Request Number: 26-00094864 • Address: 2755 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00094864
Address
2755 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T14:40:49.000
Update Date
2026-03-09T14:41:11.000
Closed Date
2026-03-09T14:40:49.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001adYr2AAE
Lat Location
(32.69312792812516000,-96.77545513707288000)
26-00436490
Service Request Number: 26-00436490 • Address: 514 S RAVINIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00436490
Address
514 S RAVINIA DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-10-02T10:58:57.000
Update Date
2026-10-02T16:13:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00002LpyOUAAZ
Lat Location
(32.74106837399823000,-96.86942617954192000)
22-00275368
Service Request Number: 22-00275368 • Address: 10804 EDEN ROC DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
22-00275368
Address
10804 EDEN ROC DR, DALLAS, TX, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-01T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:36:32.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-06-30T11:15:26.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000002jpGfAAI
Lat Location
(32.86941113161792000,-96.69711487037175000)
26-00204637
Service Request Number: 26-00204637 • Address: 1710 CADIZ ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
26-00204637
Address
1710 CADIZ ST, DALLAS, TX, 75201
City Council District
2
Department
Code Compliance
Service Request Type
Unsheltered Feeding - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-05-20T23:59:00.000
Status
Closed
Created Date
2026-05-13T09:24:14.000
Update Date
2026-05-15T16:00:22.000
Closed Date
2026-05-15T16:00:22.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ogDEuAAM
Lat Location
(32.77538911064164000,-96.79401065908547000)
23-00235637
Service Request Number: 23-00235637 • Address: 630 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
23-00235637
Address
630 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-06-05T23:59:00.000
Status
Closed
Created Date
2023-05-26T16:55:38.000
Update Date
2023-06-07T01:03:23.000
Closed Date
2023-06-01T17:32:42.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000005fxA5AAI
Lat Location
(32.77616346743146000,-96.79808469451828000)
24-00478178
Service Request Number: 24-00478178 • Address: 3232 SYLVAN AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00478178
Address
3232 SYLVAN AVE, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-11-15T11:42:13.000
Status
Closed
Created Date
2024-10-02T11:42:13.000
Update Date
2024-10-02T13:31:12.000
Closed Date
2024-10-02T13:31:12.000
Priority
Standard
Method Received Description
Internal
Unique Key
500cs00000BNoyjAAD
Lat Location
(32.78080446221091000,-96.83557353850625000)
21-00331339
Service Request Number: 21-00331339 • Address: 3509 DUTTON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00331339
Address
3509 DUTTON DR, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-05-26T23:59:00.000
Status
Closed
Created Date
2021-04-14T08:10:27.000
Update Date
2023-06-09T01:54:51.000
Closed Date
2021-04-15T13:33:26.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jyUWSAA2
Lat Location
(32.72568531852059000,-96.87775537097308000)
26-00015898
Service Request Number: 26-00015898 • Address: 13135 COIT RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
26-00015898
Address
13135 COIT RD, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-01-12T14:52:06.000
Update Date
2026-02-17T14:35:24.000
Closed Date
2026-02-17T14:35:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001OyYDSAA3
Lat Location
(32.92814841716080600,-96.76927098364479000)
21-00791957
Service Request Number: 21-00791957 • Address: 7319 GAYGLEN DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00791957
Address
7319 GAYGLEN DR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-08-29T23:59:00.000
Status
Closed
Created Date
2021-08-26T18:13:21.000
Update Date
2023-06-09T00:19:27.000
Closed Date
2021-08-26T18:21:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000qUtaHAAS
Lat Location
(32.70887206718910000,-96.69595091419540000)
26-00232740
Service Request Number: 26-00232740 • Address: 7242 BRAMLETT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00232740
Address
7242 BRAMLETT DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-29T20:41:00.000
Update Date
2026-06-03T16:20:01.000
Closed Date
2026-06-03T16:20:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001s7oTVAAY
Lat Location
(32.72902328312384400,-96.69749011471384000)
21-00276575
Service Request Number: 21-00276575 • Address: 7616 CAILLET ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00276575
Address
7616 CAILLET ST, DALLAS, TX, 75209
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-03-29T09:18:26.000
Update Date
2023-06-09T01:58:56.000
Closed Date
2021-04-01T14:59:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jDXUbAAO
Lat Location
(32.84859545677418400,-96.82480080132028000)
25-00166833
Service Request Number: 25-00166833 • Address: 3131 PEABODY AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00166833
Address
3131 PEABODY AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-14T13:05:24.000
Update Date
2025-04-25T14:59:25.000
Closed Date
2025-04-25T14:59:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000d0oO9AAI
Lat Location
(32.77185909390492000,-96.76369129976774000)
25-00105528
Service Request Number: 25-00105528 • Address: 9971 CHIRENO ST, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
25-00105528
Address
9971 CHIRENO ST, DALLAS, TX, 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-03-11T23:59:00.000
Status
Closed
Created Date
2025-03-10T17:07:32.000
Update Date
2025-03-11T08:36:05.000
Closed Date
2025-03-11T08:36:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Y44vuAAB
Lat Location
(32.87969275215823000,-96.86012576544243000)
21-00913604
Service Request Number: 21-00913604 • Address: 3208 BILL HARROD ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00913604
Address
3208 BILL HARROD ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-10-23T23:59:00.000
Status
Closed
Created Date
2021-10-20T09:44:43.000
Update Date
2023-06-09T00:15:05.000
Closed Date
2021-10-20T10:00:30.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000snpMOAAY
Lat Location
(32.78137360797040000,-96.91025054803981000)
26-00135913
Service Request Number: 26-00135913 • Address: 2223 VAN CLEAVE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00135913
Address
2223 VAN CLEAVE DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Boarding Home Complaint - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-06-05T23:59:00.000
Status
Closed
Created Date
2026-04-02T11:38:56.000
Update Date
2026-04-14T13:36:18.000
Closed Date
2026-04-14T13:36:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001fcnFhAAI
Lat Location
(32.72274899815305000,-96.78674128438907000)
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