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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
25-00363110
Service Request Number: 25-00363110 • Address: 2210 CUSTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00363110
Address
2210 CUSTER DR, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-07-30T18:59:00.000
Status
Closed
Created Date
2025-07-28T14:11:13.000
Update Date
2025-07-30T09:00:50.000
Closed Date
2025-07-30T08:47:09.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000tIbRFAA0
Lat Location
(32.70069130859603500,-96.78794114151860000)
24-00501317
Service Request Number: 24-00501317 • Address: W CAMP WISDOM RD & MARVIN D LOVE FWY SB, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
24-00501317
Address
W CAMP WISDOM RD & MARVIN D LOVE FWY SB, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-10-22T23:59:00.000
Status
Closed
Created Date
2024-10-16T06:13:43.000
Update Date
2024-10-17T09:13:55.000
Closed Date
2024-10-17T09:13:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000E1YdyAAF
Lat Location
(32.66205429774090000,-96.87018745291738000)
23-00582249
Service Request Number: 23-00582249 • Address: 2627 JEFFRIES ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00582249
Address
2627 JEFFRIES ST, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-01-09T01:59:00.000
Status
Closed
Created Date
2023-12-29T12:31:23.000
Update Date
2024-01-05T16:32:37.000
Closed Date
2024-01-05T16:32:37.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006wq0lAAA
Lat Location
(32.77361065516543000,-96.77135288376141000)
24-00300990
Service Request Number: 24-00300990 • Address: 2934 PEAVY RD, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
24-00300990
Address
2934 PEAVY RD, DALLAS, TX, 75228
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-06-21T10:54:50.000
Update Date
2024-07-02T00:10:30.000
Closed Date
2024-07-02T00:10:29.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000087PMFAA2
Lat Location
(32.81051108958458000,-96.68370540686074000)
22-00529443
Service Request Number: 22-00529443 • Address: 7903 AMHERST AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
22-00529443
Address
7903 AMHERST AVE, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-12-16T00:59:00.000
Status
Closed
Created Date
2022-12-08T13:03:19.000
Update Date
2023-06-08T02:13:31.000
Closed Date
2022-12-14T18:09:37.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004O1pZAAS
Lat Location
(32.85218453096454000,-96.77250965179086000)
25-00041526
Service Request Number: 25-00041526 • Address: 3404 LA VERN AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
25-00041526
Address
3404 LA VERN AVE, DALLAS, TX, 75227
City Council District
7
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-02-14T00:59:00.000
Status
Closed
Created Date
2025-01-30T12:47:33.000
Update Date
2025-03-06T14:42:20.000
Closed Date
2025-03-06T14:42:20.000
Outcome
Referred to Responsible Department
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000SUnb7AAD
Lat Location
(32.77042803885619000,-96.71957129245726000)
22-00152612
Service Request Number: 22-00152612 • Address: 4343 CONGRESS AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
22-00152612
Address
4343 CONGRESS AVE, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-04-19T14:31:28.000
Update Date
2023-06-08T23:05:32.000
Closed Date
2022-09-16T10:47:29.000
Priority
Emergency
Method Received Description
Proactive
Unique Key
5008z000001sfbzAAA
Lat Location
(32.81093143478298000,-96.81658055528713000)
21-00951726
Service Request Number: 21-00951726 • Address: 2430 HILLSBORO AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00951726
Address
2430 HILLSBORO AVE, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-11-20T00:59:00.000
Status
Closed
Created Date
2021-11-16T17:26:50.000
Update Date
2023-06-08T23:49:33.000
Closed Date
2021-11-17T17:59:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000tR3aPAAS
Lat Location
(32.81587709435661500,-96.67427143911497000)
21-00347233
Service Request Number: 21-00347233 • Address: 2728 HOLMES ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00347233
Address
2728 HOLMES ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-04-19T13:36:27.000
Update Date
2023-06-09T01:53:41.000
Closed Date
2021-10-07T11:54:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000kgFmbAAE
Lat Location
(32.76324821850709000,-96.78094789523213000)
26-00094396
Service Request Number: 26-00094396 • Address: 2349 KINGS RD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
26-00094396
Address
2349 KINGS RD, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T11:54:46.000
Update Date
2026-03-09T13:34:16.000
Closed Date
2026-03-09T13:34:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aa4zAAAQ
Lat Location
(32.81179252796430000,-96.82736975249924000)
25-00056093
Service Request Number: 25-00056093 • Address: 2730 SAMUELL BLVD, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
25-00056093
Address
2730 SAMUELL BLVD, DALLAS, TX, 75223
City Council District
2
Department
Office of Budget
Service Request Type
Utility Complaint/Information - BMS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-03-21T23:59:00.000
Status
Closed
Created Date
2025-02-07T16:30:41.000
Update Date
2025-02-12T23:22:25.000
Closed Date
2025-02-12T23:22:24.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000TjqcsAAB
Lat Location
(32.79286866097163500,-96.74761657605788000)
26-00191799
Service Request Number: 26-00191799 • Address: 5731 RICHMOND AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00191799
Address
5731 RICHMOND AVE, DALLAS, TX, 75206
City Council District
14
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - PDD
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-05T15:55:56.000
Update Date
2026-05-15T08:19:26.000
Closed Date
2026-05-15T08:19:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001n6ZZRAA2
Lat Location
(32.81617920298532500,-96.76875714315372000)
25-00105465
Service Request Number: 25-00105465 • Address: 10321 CHECOTA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00105465
Address
10321 CHECOTA DR, DALLAS, TX, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-03-24T23:59:00.000
Status
Closed
Created Date
2025-03-10T16:40:41.000
Update Date
2025-03-11T17:15:47.000
Closed Date
2025-03-11T17:15:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Y43F3AAJ
Lat Location
(32.74007745913605000,-96.64696703112554000)
25-00105516
Service Request Number: 25-00105516 • Address: PUTTING GREEN DR & GOLDEN TROPHY DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
25-00105516
Address
PUTTING GREEN DR & GOLDEN TROPHY DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-03-11T23:59:00.000
Status
Closed
Created Date
2025-03-10T17:00:25.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2025-03-10T17:56:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Y4FcnAAF
Lat Location
(32.66551550803484400,-96.84347681120775000)
26-00210103
Service Request Number: 26-00210103 • Address: BROOKGREEN DR & COIT RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
26-00210103
Address
BROOKGREEN DR & COIT RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-05-16T23:59:00.000
Status
Closed
Created Date
2026-05-15T20:01:09.000
Update Date
2026-05-15T20:05:03.000
Closed Date
2026-05-15T20:05:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001pKnSXAA0
Lat Location
(32.93287230954526000,-96.76905706971687000)
26-00076088
Service Request Number: 26-00076088 • Address: 1204 ADELAIDE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00076088
Address
1204 ADELAIDE DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-25T15:12:14.000
Update Date
2026-03-09T22:31:01.000
Closed Date
2026-03-09T22:31:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YHamEAAT
Lat Location
(32.68617225655345000,-96.80647237827874000)
21-00822950
Service Request Number: 21-00822950 • Address: 306 N MURDEAUX LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00822950
Address
306 N MURDEAUX LN, DALLAS, TX, 75217
City Council District
8
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-07T11:38:06.000
Update Date
2023-06-09T00:26:13.000
Closed Date
2021-09-22T12:09:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000quU1mAAE
Lat Location
(32.71612099169821000,-96.69283231278263000)
26-00093272
Service Request Number: 26-00093272 • Address: 4217 2ND AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00093272
Address
4217 2ND AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-08T14:53:37.000
Update Date
2026-03-09T13:12:10.000
Closed Date
2026-03-09T12:26:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aRzQOAA0
Lat Location
(32.76535553253723000,-96.74983249341027000)
25-00604842
Service Request Number: 25-00604842 • Address: 2100 BONNIE VIEW RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00604842
Address
2100 BONNIE VIEW RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-01-01T00:59:00.000
Status
Closed
Created Date
2025-12-30T17:45:35.000
Update Date
2025-12-31T05:18:57.000
Closed Date
2025-12-31T05:18:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001MYGEuAAP
Lat Location
(32.72594526990753400,-96.78817177610026000)
23-00470603
Service Request Number: 23-00470603 • Address: 2108 S BECKLEY AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
23-00470603
Address
2108 S BECKLEY AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-10-11T10:20:39.000
Update Date
2023-10-12T09:55:26.000
Closed Date
2023-10-12T09:55:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006S4lfAAC
Lat Location
(32.72235814994503000,-96.82268947021002000)
21-00633043
Service Request Number: 21-00633043 • Address: 1521 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00633043
Address
1521 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2021-07-09T23:59:00.000
Status
Closed
Created Date
2021-07-08T19:11:45.000
Update Date
2023-06-09T00:45:51.000
Closed Date
2021-07-08T21:22:52.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000o0nfYAAQ
Lat Location
(32.78264129427410000,-96.84408301772501000)
21-00894318
Service Request Number: 21-00894318 • Address: 7310 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00894318
Address
7310 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-10-12T23:59:00.000
Status
Closed
Created Date
2021-10-06T11:42:37.000
Update Date
2023-06-09T00:05:29.000
Closed Date
2021-10-08T10:15:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000s96KKAAY
Lat Location
(32.73412060536245000,-96.69604991440036000)
25-00328948
Service Request Number: 25-00328948 • Address: SKILLMAN ST & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
25-00328948
Address
SKILLMAN ST & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Traffic - Construction Signs - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-07-16T23:59:00.000
Status
Closed
Created Date
2025-07-09T14:02:40.000
Update Date
2025-07-18T16:13:10.000
Closed Date
2025-07-18T16:12:46.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000pk2cXAAQ
Lat Location
(32.87870058386070000,-96.73505029553222000)
22-00055142
Service Request Number: 22-00055142 • Address: 1301 LOTUS ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00055142
Address
1301 LOTUS ST, DALLAS, TX, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-02-14T00:59:00.000
Status
Closed
Created Date
2022-02-12T11:06:28.000
Update Date
2023-06-08T23:33:26.000
Closed Date
2022-02-12T11:22:56.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000001NW5xAAG
Lat Location
(32.74647421153027000,-96.80458411984304000)
22-00070922
Service Request Number: 22-00070922 • Address: 5018 GARLAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
22-00070922
Address
5018 GARLAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2022-03-04T00:59:00.000
Status
Closed
Created Date
2022-02-24T17:03:34.000
Update Date
2023-06-08T23:36:04.000
Closed Date
2022-03-23T09:04:19.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000001RbkjAAC
Lat Location
(32.79237064545433400,-96.75722789151430000)
22-00188496
Service Request Number: 22-00188496 • Address: 3318 TOPEKA AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00188496
Address
3318 TOPEKA AVE, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-10T09:57:48.000
Update Date
2023-06-08T23:06:21.000
Closed Date
2022-05-10T12:22:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z00000274ILAAY
Lat Location
(32.78276634432655400,-96.83460883011902000)
26-00091587
Service Request Number: 26-00091587 • Address: 300 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00091587
Address
300 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-23T23:59:00.000
Status
Closed
Created Date
2026-03-06T17:01:12.000
Update Date
2026-03-09T14:31:38.000
Closed Date
2026-03-09T14:31:16.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aGKQYAA4
Lat Location
(32.78119265867183000,-96.82782064929084000)
26-00435248
Service Request Number: 26-00435248 • Address: 2118 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00435248
Address
2118 ABRAMS RD, DALLAS, TX, 75214
City Council District
14
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-16T23:59:00.000
Status
Closed
Created Date
2026-10-01T13:56:00.000
Update Date
2026-10-02T13:52:20.000
Closed Date
2026-10-02T13:51:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002Lc0ZmAAJ
Lat Location
(32.81534483277630400,-96.75268387231823000)
22-00557274
Service Request Number: 22-00557274 • Address: 9527 ASH CREEK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00557274
Address
9527 ASH CREEK DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-24T16:29:28.000
Update Date
2023-06-08T02:12:13.000
Closed Date
2022-12-30T13:42:10.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000004ZAGaAAO
Lat Location
(32.82242239138908000,-96.69279058821272000)
26-00035000
Service Request Number: 26-00035000 • Address: 8704 MOSSWOOD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00035000
Address
8704 MOSSWOOD DR, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-01-31T00:59:00.000
Status
Closed
Created Date
2026-01-28T10:52:36.000
Update Date
2026-01-28T12:11:22.000
Closed Date
2026-01-28T12:11:22.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001SKeALAA1
Lat Location
(32.75601125129859000,-96.67147011109400000)
22-00397471
Service Request Number: 22-00397471 • Address: 3526 KIESTCREST DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
22-00397471
Address
3526 KIESTCREST DR, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2022-10-25T23:59:00.000
Status
Closed
Created Date
2022-09-12T13:47:13.000
Update Date
2023-06-08T02:48:33.000
Closed Date
2022-09-13T15:50:50.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000003XqZyAAK
Lat Location
(32.70158594650613000,-96.87909565727139000)
23-00362258
Service Request Number: 23-00362258 • Address: 4250 EASTER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00362258
Address
4250 EASTER AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-05T14:01:12.000
Update Date
2024-02-22T16:47:14.000
Closed Date
2024-02-22T16:47:14.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000063Qq1AAE
Lat Location
(32.69887941063942000,-96.78931207596082000)
26-00355176
Service Request Number: 26-00355176 • Address: 9755 SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00355176
Address
9755 SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-11T13:17:00.000
Update Date
2026-08-17T14:13:02.000
Closed Date
2026-08-17T14:13:02.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs000028wF99AAE
Lat Location
(32.76253941117282400,-96.65401566069856000)
26-00221924
Service Request Number: 26-00221924 • Address: 3435 S POLK ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00221924
Address
3435 S POLK ST, DALLAS, TX, 75224
City Council District
4
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-03T23:59:00.000
Status
Closed
Created Date
2026-05-22T23:18:03.000
Update Date
2026-06-03T11:25:46.000
Closed Date
2026-06-03T11:25:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001qp4mHAAQ
Lat Location
(32.70140925639805000,-96.84032379382606000)
26-00092907
Service Request Number: 26-00092907 • Address: 5050 CROZIER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00092907
Address
5050 CROZIER ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-08T09:25:40.000
Update Date
2026-03-09T14:59:58.000
Closed Date
2026-03-09T14:59:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aQXBCAA4
Lat Location
(32.75099443608784000,-96.75414937217231000)
26-00310874
Service Request Number: 26-00310874 • Address: 3500 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
26-00310874
Address
3500 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Dallas Fire Rescue
Service Request Type
Educational Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-07-24T23:59:00.000
Status
Closed
Created Date
2026-07-15T13:11:24.000
Update Date
2026-09-14T16:20:54.000
Closed Date
2026-09-14T16:20:54.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000022n6q5AAA
Lat Location
(32.64733684499850000,-96.87633689905968000)
21-00473848
Service Request Number: 21-00473848 • Address: 630 W PAGE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00473848
Address
630 W PAGE AVE, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-05-29T23:59:00.000
Status
Closed
Created Date
2021-05-26T07:47:17.000
Update Date
2023-06-09T00:55:15.000
Closed Date
2021-05-26T11:52:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000mOvJ5AAK
Lat Location
(32.74005121464178000,-96.83273270785730000)
26-00207353
Service Request Number: 26-00207353 • Address: 2931 HEALEY DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
26-00207353
Address
2931 HEALEY DR, DALLAS, TX, 75228
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-05-21T23:59:00.000
Status
Closed
Created Date
2026-05-14T13:26:25.000
Update Date
2026-05-15T15:58:36.000
Closed Date
2026-05-15T15:58:24.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001p0BbxAAE
Lat Location
(32.82523114323046000,-96.66501161590175000)
26-00073041
Service Request Number: 26-00073041 • Address: 4115 BIGLOW ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00073041
Address
4115 BIGLOW ST, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-02-27T00:59:00.000
Status
Closed
Created Date
2026-02-24T02:46:19.000
Update Date
2026-02-26T17:50:43.000
Closed Date
2026-02-26T17:50:19.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001XtJSfAAN
Lat Location
(32.70076445499066000,-96.79340497896354000)
26-00185310
Service Request Number: 26-00185310 • Address: 3434 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
26-00185310
Address
3434 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-05-04T23:59:00.000
Status
Closed
Created Date
2026-05-01T13:00:34.000
Update Date
2026-05-01T14:26:11.000
Closed Date
2026-05-01T14:26:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001mGHOvAAO
Lat Location
(32.72017204132086000,-96.87678311929214000)
23-00284721
Service Request Number: 23-00284721 • Address: 3291 REYNOLDS AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
23-00284721
Address
3291 REYNOLDS AVE, DALLAS, TX, 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-06-23T23:59:00.000
Status
Closed
Created Date
2023-06-22T15:37:58.000
Update Date
2023-06-23T16:01:44.000
Closed Date
2023-06-23T16:01:44.000
Outcome
Final Results
Priority
MCC
Method Received Description
Internal
Unique Key
5008z000005ni7LAAQ
Lat Location
(32.78648748757970600,-96.73895756443129000)
26-00140484
Service Request Number: 26-00140484 • Address: 1550 EMPIRE CENTRAL, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
26-00140484
Address
1550 EMPIRE CENTRAL, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-06T08:23:46.000
Update Date
2026-04-14T15:18:09.000
Closed Date
2026-04-14T15:18:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001gBfojAAC
Lat Location
(32.82642666184372000,-96.86487260543140000)
23-00418112
Service Request Number: 23-00418112 • Address: 4602 STEEL ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
23-00418112
Address
4602 STEEL ST, DALLAS, TX, 75219
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-09-12T23:59:00.000
Status
Closed
Created Date
2023-09-07T18:32:26.000
Update Date
2023-09-13T08:21:40.000
Closed Date
2023-09-13T08:21:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006Ff5EAAS
Lat Location
(32.81320449539055000,-96.82331023973221000)
26-00203091
Service Request Number: 26-00203091 • Address: 3631 DELFORD CIR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00203091
Address
3631 DELFORD CIR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-12T12:36:07.000
Update Date
2026-06-04T13:05:28.000
Closed Date
2026-06-04T13:05:27.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001oU4P4AAK
Lat Location
(32.84342288005811400,-96.65749415898414000)
26-00355175
Service Request Number: 26-00355175 • Address: 6109 SHADYCLIFF DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
26-00355175
Address
6109 SHADYCLIFF DR, DALLAS, TX, 75240
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-13T23:59:00.000
Status
Closed
Created Date
2026-08-11T13:16:33.000
Update Date
2026-08-14T16:18:12.000
Closed Date
2026-08-12T16:17:07.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000028xPuQAAU
Lat Location
(32.93123255607789400,-96.80143591304294000)
25-00088757
Service Request Number: 25-00088757 • Address: 6134 SONGWOOD DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
25-00088757
Address
6134 SONGWOOD DR, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-03-06T00:59:00.000
Status
Closed
Created Date
2025-02-28T18:32:31.000
Update Date
2025-03-01T08:11:02.000
Closed Date
2025-03-01T08:11:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000WfzI1AAJ
Lat Location
(32.67349308609650000,-96.79999614924567000)
26-00079817
Service Request Number: 26-00079817 • Address: 3711 CARPENTER AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00079817
Address
3711 CARPENTER AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-27T14:22:50.000
Update Date
2026-03-09T10:39:14.000
Closed Date
2026-03-05T12:32:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YjkVgAAJ
Lat Location
(32.76705517000571000,-96.74638571116425000)
21-00278156
Service Request Number: 21-00278156 • Address: 2231 ROOK DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00278156
Address
2231 ROOK DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-03-29T12:34:16.000
Update Date
2023-06-09T01:59:11.000
Closed Date
2021-04-05T15:19:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000jDf7CAAS
Lat Location
(32.76128482298916000,-96.85939723158549000)
25-00570773
Service Request Number: 25-00570773 • Address: 1962 GALLAGHER ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00570773
Address
1962 GALLAGHER ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-12-10T00:59:00.000
Status
Closed
Created Date
2025-12-04T01:39:05.000
Update Date
2025-12-08T15:36:33.000
Closed Date
2025-12-08T15:36:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Hjwf3AAB
Lat Location
(32.78466032479201400,-96.85225888504611000)
26-00209772
Service Request Number: 26-00209772 • Address: 2743 MODREE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00209772
Address
2743 MODREE AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2026-05-18T23:59:00.000
Status
Closed
Created Date
2026-05-15T15:58:01.000
Update Date
2026-05-15T15:58:14.000
Closed Date
2026-05-15T15:58:01.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001pHtQUAA0
Lat Location
(32.69955064332097500,-96.77701686422813000)
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