Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
21-00641087
Service Request Number: 21-00641087 • Address: 2761 ALMEDA DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00641087
Address
2761 ALMEDA DR, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-07-12T10:02:48.000
Update Date
2023-06-09T00:47:09.000
Closed Date
2021-07-13T00:58:43.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000o1yyYAAQ
Lat Location
(32.71441554393877000,-96.79410251462406000)
26-00087619
Service Request Number: 26-00087619 • Address: 4124 VALLEY RIDGE RD, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
26-00087619
Address
4124 VALLEY RIDGE RD, DALLAS, TX, 75220
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed (Duplicate)
Created Date
2026-03-04T16:43:17.000
Update Date
2026-03-09T10:16:38.000
Closed Date
2026-03-09T10:16:31.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZkyUNAAZ
Lat Location
(32.87693390579150000,-96.84168157718747000)
26-00411467
Service Request Number: 26-00411467 • Address: 2402 LOVING AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00411467
Address
2402 LOVING AVE, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-09-23T23:59:00.000
Status
Closed
Created Date
2026-09-16T08:55:38.000
Update Date
2026-09-21T16:25:50.000
Closed Date
2026-09-18T07:28:30.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002HkDNfAAN
Lat Location
(32.81496844053183500,-96.73383732502533000)
21-00242838
Service Request Number: 21-00242838 • Address: 1923 LANARK AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00242838
Address
1923 LANARK AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-03-18T12:51:57.000
Update Date
2023-06-09T02:08:44.000
Closed Date
2021-12-17T11:56:08.000
Priority
Priority
Method Received Description
API
Unique Key
500t000000icuXAAAY
Lat Location
(32.72592855970054000,-96.79530195788647000)
25-00107318
Service Request Number: 25-00107318 • Address: 11527 FLAMINGO LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00107318
Address
11527 FLAMINGO LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-06-03T23:59:00.000
Status
Closed
Created Date
2025-03-11T15:37:24.000
Update Date
2025-03-12T08:04:24.000
Closed Date
2025-03-12T08:04:24.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000YDhtHAAT
Lat Location
(32.85417170272778000,-96.68094985257036000)
25-00276029
Service Request Number: 25-00276029 • Address: 2830 LACOMPTE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
25-00276029
Address
2830 LACOMPTE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-06-13T18:59:00.000
Status
Closed (Duplicate)
Created Date
2025-06-10T16:59:57.000
Update Date
2025-06-13T15:04:10.000
Closed Date
2025-06-13T14:21:47.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00000lNd45AAC
Lat Location
(32.78796470339784000,-96.71430313571420000)
23-00482070
Service Request Number: 23-00482070 • Address: CADIZ ST & GRIFFIN ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
23-00482070
Address
CADIZ ST & GRIFFIN ST, DALLAS, TX, 75215
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-10-20T23:59:00.000
Status
Closed
Created Date
2023-10-18T15:08:04.000
Update Date
2023-10-20T09:34:15.000
Closed Date
2023-10-20T09:34:15.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000006UwcfAAC
Lat Location
(32.77228386882022400,-96.79808529881757000)
26-00347005
Service Request Number: 26-00347005 • Address: 3203 MALLORY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00347005
Address
3203 MALLORY DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-06T23:59:00.000
Status
Closed
Created Date
2026-08-05T22:07:25.000
Update Date
2026-08-08T08:15:08.000
Closed Date
2026-08-06T08:14:37.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000027ioldAAA
Lat Location
(32.70690371621412000,-96.76321917429868000)
26-00208081
Service Request Number: 26-00208081 • Address: 3329 SEEVERS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00208081
Address
3329 SEEVERS AVE, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-05-29T23:59:00.000
Status
Closed
Created Date
2026-05-14T17:53:58.000
Update Date
2026-05-15T11:27:11.000
Closed Date
2026-05-15T11:26:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001p4wVmAAI
Lat Location
(32.70392358793376500,-96.82197891013259000)
21-00266949
Service Request Number: 21-00266949 • Address: 13304 AUDELIA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00266949
Address
13304 AUDELIA RD, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:32:44.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-04-13T11:54:32.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jCgxXAAS
Lat Location
(32.92955307998397000,-96.71790980261090000)
26-00408810
Service Request Number: 26-00408810 • Address: 3331 TUMALO TRL, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00408810
Address
3331 TUMALO TRL, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-09-21T23:59:00.000
Status
Closed
Created Date
2026-09-14T15:30:54.000
Update Date
2026-09-16T07:57:21.000
Closed Date
2026-09-16T07:57:20.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002HHFxWAAX
Lat Location
(32.78260923954371000,-96.90590882869161000)
23-00442637
Service Request Number: 23-00442637 • Address: 9852 SAN LEA DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
23-00442637
Address
9852 SAN LEA DR, DALLAS, TX, 75228
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-09-24T23:59:00.000
Status
Closed
Created Date
2023-09-23T12:07:06.000
Update Date
2023-09-24T11:36:23.000
Closed Date
2023-09-24T11:36:22.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006LaFmAAK
Lat Location
(32.82343015611310500,-96.66190852444760000)
26-00150799
Service Request Number: 26-00150799 • Address: 7319 BUCKNELL DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00150799
Address
7319 BUCKNELL DR, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-11T12:04:43.000
Update Date
2026-04-14T16:42:58.000
Closed Date
2026-04-14T16:42:47.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hPt6TAAS
Lat Location
(32.84824611201742000,-96.74055409916213000)
22-00556911
Service Request Number: 22-00556911 • Address: 5939 PROSPECT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
22-00556911
Address
5939 PROSPECT AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-24T10:04:48.000
Update Date
2023-06-08T02:12:06.000
Closed Date
2022-12-27T11:35:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004Z50bAAC
Lat Location
(32.81493801425133000,-96.76502533775196000)
26-00199396
Service Request Number: 26-00199396 • Address: 2753 52ND ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00199396
Address
2753 52ND ST, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-05-11T23:59:00.000
Status
Closed
Created Date
2026-05-10T02:15:14.000
Update Date
2026-05-10T03:26:52.000
Closed Date
2026-05-10T03:26:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001o1DSXAA2
Lat Location
(32.69617016654140000,-96.77623603598160000)
26-00126703
Service Request Number: 26-00126703 • Address: 2323 HONDO AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
26-00126703
Address
2323 HONDO AVE, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-27T15:36:34.000
Update Date
2026-04-09T16:03:31.000
Closed Date
2026-04-09T16:03:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001eW7hxAAC
Lat Location
(32.80786150349192000,-96.82414991896802000)
21-00730323
Service Request Number: 21-00730323 • Address: 6031 ORCHID LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00730323
Address
6031 ORCHID LN, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-08-07T14:23:20.000
Update Date
2023-06-09T00:48:28.000
Closed Date
2021-08-12T09:59:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000pBu9JAAS
Lat Location
(32.89257091723444400,-96.80321494941802000)
24-00256303
Service Request Number: 24-00256303 • Address: 1026 BITTER CREEK DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00256303
Address
1026 BITTER CREEK DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-06-02T18:59:00.000
Status
Closed
Created Date
2024-05-30T13:31:30.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2024-06-01T16:29:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000007y7kZAAQ
Lat Location
(32.72970498075209000,-96.64148085051484000)
23-00382943
Service Request Number: 23-00382943 • Address: 5160 CARDIFF ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
23-00382943
Address
5160 CARDIFF ST, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-17T12:19:33.000
Update Date
2023-08-24T16:57:22.000
Closed Date
2023-08-24T16:57:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000067k1CAAQ
Lat Location
(32.68836192890978500,-96.77179921026247000)
22-00279751
Service Request Number: 22-00279751 • Address: 2607 CUSTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00279751
Address
2607 CUSTER DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-01T19:14:37.000
Update Date
2023-06-08T03:18:50.000
Closed Date
2022-07-07T14:13:03.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000002lfBoAAI
Lat Location
(32.70384294469208000,-96.78205374088992000)
24-00272359
Service Request Number: 24-00272359 • Address: 1836 BAYSIDE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00272359
Address
1836 BAYSIDE ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-06-09T23:59:00.000
Status
Closed
Created Date
2024-06-06T13:13:55.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2024-06-06T22:41:33.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000081F65AAE
Lat Location
(32.78852849974478000,-96.84880031022813000)
24-00355522
Service Request Number: 24-00355522 • Address: 6800 MARLA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
24-00355522
Address
6800 MARLA DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-23T10:03:55.000
Update Date
2024-07-29T11:27:23.000
Closed Date
2024-07-29T11:27:19.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000001uydfAAA
Lat Location
(32.71424789339174000,-96.70494440959123000)
21-00716311
Service Request Number: 21-00716311 • Address: LEMMON AVE & LOMO ALTO DR, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00716311
Address
LEMMON AVE & LOMO ALTO DR, DALLAS, TX, 75219
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-08-03T16:09:21.000
Update Date
2023-06-09T00:36:25.000
Closed Date
2021-08-05T00:26:46.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000p9rWNAAY
Lat Location
(32.82051220505582000,-96.81556261524263000)
22-00248792
Service Request Number: 22-00248792 • Address: 630 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
22-00248792
Address
630 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-07-08T23:59:00.000
Status
Closed (Duplicate)
Created Date
2022-06-13T13:32:02.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2022-06-29T08:53:20.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000002RhdKAAS
Lat Location
(32.77618411360639000,-96.79799019278495000)
20-01106706
Service Request Number: 20-01106706 • Address: 8422 BANQUO DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01106706
Address
8422 BANQUO DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-11-09T20:11:25.000
Update Date
2023-06-09T03:23:41.000
Closed Date
2020-12-03T10:19:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000blTAxAAM
Lat Location
(32.80592083115316000,-96.70462227181105000)
26-00094028
Service Request Number: 26-00094028 • Address: 10217 BETTY JANE LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00094028
Address
10217 BETTY JANE LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T10:03:15.000
Update Date
2026-03-09T10:03:20.000
Closed Date
2026-03-09T10:03:15.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aY03aAAC
Lat Location
(32.88556390375621400,-96.85456017928118000)
23-00232199
Service Request Number: 23-00232199 • Address: 4131 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
23-00232199
Address
4131 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-25T10:05:51.000
Update Date
2023-06-07T01:16:11.000
Closed Date
2023-06-06T11:22:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005fR6MAAU
Lat Location
(32.79173034980552600,-96.87391361032007000)
22-00013727
Service Request Number: 22-00013727 • Address: 5705 GLEN FOREST LN, DALLAS, TX, 75241 • City Council District: 4
Service Request Number
22-00013727
Address
5705 GLEN FOREST LN, DALLAS, TX, 75241
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-01-11T16:33:03.000
Update Date
2023-06-08T23:28:43.000
Closed Date
2022-02-17T10:30:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000vKv67AAC
Lat Location
(32.67739681995145400,-96.82058518761350000)
26-00346802
Service Request Number: 26-00346802 • Address: 2328 OLDBRIDGE DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00346802
Address
2328 OLDBRIDGE DR, DALLAS, TX, 75228
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-06T23:59:00.000
Status
Closed
Created Date
2026-08-05T17:43:46.000
Update Date
2026-08-08T10:17:10.000
Closed Date
2026-08-06T10:16:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs000027eiF4AAI
Lat Location
(32.80956261471009000,-96.70256574316728000)
25-00226743
Service Request Number: 25-00226743 • Address: 4115 TRAVIS ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
25-00226743
Address
4115 TRAVIS ST, DALLAS, TX, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-05-22T23:59:00.000
Status
Closed
Created Date
2025-05-15T14:07:07.000
Update Date
2025-05-20T10:27:25.000
Closed Date
2025-05-20T10:27:06.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000hejTuAAI
Lat Location
(32.81558385002757000,-96.79471318950078000)
25-00164207
Service Request Number: 25-00164207 • Address: 9704 N CENTRAL EXPY NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
25-00164207
Address
9704 N CENTRAL EXPY NB, DALLAS, TX, 75231
City Council District
13
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-05-12T18:59:00.000
Status
Closed
Created Date
2025-04-12T10:56:07.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2025-04-16T13:59:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000cok3NAAQ
Lat Location
(32.88017987722653000,-96.76987925978199000)
22-00377915
Service Request Number: 22-00377915 • Address: 8167 MARY CURRAN CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
22-00377915
Address
8167 MARY CURRAN CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-09-08T23:59:00.000
Status
Closed
Created Date
2022-08-31T14:45:39.000
Update Date
2023-06-08T03:03:42.000
Closed Date
2022-09-07T15:49:49.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003RCL9AAO
Lat Location
(32.98477159990556400,-96.76354980748592000)
24-00123350
Service Request Number: 24-00123350 • Address: 1915 PUEBLO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00123350
Address
1915 PUEBLO ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-03-18T14:26:10.000
Update Date
2024-04-05T13:05:50.000
Closed Date
2024-04-05T13:05:49.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007UiATAA0
Lat Location
(32.78035581387426600,-96.85079395550508000)
26-00093746
Service Request Number: 26-00093746 • Address: 2334 MILLERMORE ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00093746
Address
2334 MILLERMORE ST, DALLAS, TX, 75216
City Council District
4
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T07:47:23.000
Update Date
2026-03-09T14:16:04.000
Closed Date
2026-03-09T14:16:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aVYrTAAW
Lat Location
(32.71910065731296400,-96.78484208885868000)
26-00144674
Service Request Number: 26-00144674 • Address: 7600 HUNNICUT RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00144674
Address
7600 HUNNICUT RD, DALLAS, TX, 75228
City Council District
7
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-05-07T23:59:00.000
Status
Closed
Created Date
2026-04-08T09:50:37.000
Update Date
2026-04-14T11:59:09.000
Closed Date
2026-04-14T11:59:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001giqtSAAQ
Lat Location
(32.79292411950088000,-96.71224495317799000)
25-00313614
Service Request Number: 25-00313614 • Address: 386 BEAUTYCREST CT, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00313614
Address
386 BEAUTYCREST CT, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-11T23:59:00.000
Status
Closed
Created Date
2025-07-01T09:51:10.000
Update Date
2025-07-08T09:15:36.000
Closed Date
2025-07-08T09:15:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000oSQVqAAO
Lat Location
(32.70644488035839000,-96.66088824307923000)
24-00538803
Service Request Number: 24-00538803 • Address: 2844 TOLUCA AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00538803
Address
2844 TOLUCA AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-07T09:50:46.000
Update Date
2024-11-07T17:55:18.000
Closed Date
2024-11-07T17:09:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000HrxRZAAZ
Lat Location
(32.71197456605101000,-96.82569949598756000)
26-00208181
Service Request Number: 26-00208181 • Address: 7011 CORNELIA LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00208181
Address
7011 CORNELIA LN, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-14T19:21:17.000
Update Date
2026-05-15T10:53:53.000
Closed Date
2026-05-15T10:53:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001p6VxhAAE
Lat Location
(32.82877437472845000,-96.73860343224908000)
23-00071863
Service Request Number: 23-00071863 • Address: 1311 BRANCHWOOD PL, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
23-00071863
Address
1311 BRANCHWOOD PL, DALLAS, TX, 75215
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-02-24T00:59:00.000
Status
Closed
Created Date
2023-02-15T13:27:42.000
Update Date
2023-06-07T01:58:17.000
Closed Date
2023-02-16T14:26:31.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
API
Unique Key
5008z000005AXKOAA4
Lat Location
(32.76915463605583000,-96.79600752486965000)
25-00246086
Service Request Number: 25-00246086 • Address: 5814 ROCKY RIDGE RD, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
25-00246086
Address
5814 ROCKY RIDGE RD, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-05-27T10:08:23.000
Update Date
2025-05-29T15:54:05.000
Closed Date
2025-05-29T15:08:04.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000jA6S4AAK
Lat Location
(32.67638262323189500,-96.81912562973530000)
22-00168521
Service Request Number: 22-00168521 • Address: 7414 CLAYMONT DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
22-00168521
Address
7414 CLAYMONT DR, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-04-29T23:59:00.000
Status
Closed
Created Date
2022-04-28T12:12:24.000
Update Date
2023-06-08T23:02:32.000
Closed Date
2022-04-30T16:12:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001zdmCAAQ
Lat Location
(32.75658638497063000,-96.69529556585428000)
26-00242087
Service Request Number: 26-00242087 • Address: 2008 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00242087
Address
2008 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-04T12:07:27.000
Update Date
2026-06-18T08:38:18.000
Closed Date
2026-06-16T07:51:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001tIqw1AAC
Lat Location
(32.71464539432111000,-96.79119085733659000)
26-00155551
Service Request Number: 26-00155551 • Address: 2721 LOCKHART AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00155551
Address
2721 LOCKHART AVE, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-14T13:33:53.000
Update Date
2026-04-14T21:58:11.000
Closed Date
2026-04-14T19:48:29.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001hzeP3AAI
Lat Location
(32.81986337664469000,-96.66813311138354000)
25-00041526
Service Request Number: 25-00041526 • Address: 3404 LA VERN AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
25-00041526
Address
3404 LA VERN AVE, DALLAS, TX, 75227
City Council District
7
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-02-14T00:59:00.000
Status
Closed
Created Date
2025-01-30T12:47:33.000
Update Date
2025-03-06T14:42:20.000
Closed Date
2025-03-06T14:42:20.000
Outcome
Referred to Responsible Department
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000SUnb7AAD
Lat Location
(32.77042803885619000,-96.71957129245726000)
23-00433348
Service Request Number: 23-00433348 • Address: 2818 CLEVELAND ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00433348
Address
2818 CLEVELAND ST, DALLAS, TX, 75215
City Council District
7
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-10-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2023-09-17T19:36:28.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2023-09-18T12:31:17.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
5008z000006JRTUAA4
Lat Location
(32.76176697331100500,-96.78080105742113000)
22-00191051
Service Request Number: 22-00191051 • Address: 2514 MERLIN ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
22-00191051
Address
2514 MERLIN ST, DALLAS, TX, 75215
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-05-13T23:59:00.000
Status
Closed
Created Date
2022-05-11T10:58:51.000
Update Date
2023-06-08T23:06:51.000
Closed Date
2022-05-11T18:58:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z0000027razAAA
Lat Location
(32.77432897602461000,-96.77341077135466000)
21-00838223
Service Request Number: 21-00838223 • Address: 715 HARTSDALE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00838223
Address
715 HARTSDALE DR, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-12T01:02:47.000
Update Date
2023-06-09T00:10:05.000
Closed Date
2021-09-14T06:59:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000qwiOjAAI
Lat Location
(32.75067300639367000,-96.86907392445777000)
26-00094396
Service Request Number: 26-00094396 • Address: 2349 KINGS RD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
26-00094396
Address
2349 KINGS RD, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T11:54:46.000
Update Date
2026-03-09T13:34:16.000
Closed Date
2026-03-09T13:34:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aa4zAAAQ
Lat Location
(32.81179252796430000,-96.82736975249924000)
24-00222556
Service Request Number: 24-00222556 • Address: 5241 WHISPERING OAKS DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
24-00222556
Address
5241 WHISPERING OAKS DR, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-05-12T21:04:21.000
Update Date
2024-05-13T15:23:52.000
Closed Date
2024-05-13T15:23:52.000
Priority
Emergency
Method Received Description
Phone
Unique Key
5008z000007r791AAA
Lat Location
(32.68215207353006000,-96.92361435949884000)
25-00042516
Service Request Number: 25-00042516 • Address: 2842 DAWSON ST, DALLAS, TX, 75226 • City Council District: 7
Service Request Number
25-00042516
Address
2842 DAWSON ST, DALLAS, TX, 75226
City Council District
7
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-02-28T18:59:00.000
Status
Closed
Created Date
2025-01-30T17:57:34.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2025-01-30T23:28:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000SYDdrAAH
Lat Location
(32.77868798362236000,-96.77743133724850000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface