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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
21-00442729
Service Request Number: 21-00442729 • Address: 11136 QUAIL RUN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00442729
Address
11136 QUAIL RUN, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-05-24T23:59:00.000
Status
Closed
Created Date
2021-05-17T14:40:09.000
Update Date
2023-06-09T00:56:45.000
Closed Date
2021-05-20T17:25:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000mA5qTAAS
Lat Location
(32.86931533842285000,-96.69007725329150000)
26-00344889
Service Request Number: 26-00344889 • Address: BRENT DR & PAMELA DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00344889
Address
BRENT DR & PAMELA DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-08-06T23:59:00.000
Status
Closed
Created Date
2026-08-04T18:36:03.000
Update Date
2026-08-08T19:50:50.000
Closed Date
2026-08-08T19:50:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000027O7bBAAS
Lat Location
(32.99474071939249000,-96.86204293689862000)
21-00906601
Service Request Number: 21-00906601 • Address: 3510 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00906601
Address
3510 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-10-19T23:59:00.000
Status
Closed
Created Date
2021-10-14T16:26:00.000
Update Date
2023-06-09T00:13:14.000
Closed Date
2021-10-17T22:55:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000sU2YOAA0
Lat Location
(32.74070684841619500,-96.87733682646419000)
23-00062146
Service Request Number: 23-00062146 • Address: 9651 QUEENSWOOD LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
23-00062146
Address
9651 QUEENSWOOD LN, DALLAS, TX, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-02-14T00:59:00.000
Status
Closed
Created Date
2023-02-09T12:47:39.000
Update Date
2023-06-07T01:56:42.000
Closed Date
2023-02-09T15:49:16.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z0000057qzQAAQ
Lat Location
(32.87846662931410000,-96.71509845111551000)
23-00547531
Service Request Number: 23-00547531 • Address: 7576 BENEDICT DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
23-00547531
Address
7576 BENEDICT DR, DALLAS, TX, 75214
City Council District
9
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-01-18T00:59:00.000
Status
Closed
Created Date
2023-12-02T14:15:40.000
Update Date
2023-12-06T21:59:20.000
Closed Date
2023-12-06T21:59:20.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000006mLWPAA2
Lat Location
(32.84901191034169400,-96.73137697310995000)
24-00568490
Service Request Number: 24-00568490 • Address: 504 YOUNGSTOWN ST, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
24-00568490
Address
504 YOUNGSTOWN ST, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-26T12:45:41.000
Update Date
2024-12-23T12:31:54.000
Closed Date
2024-12-23T12:31:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000Kf7YHAAZ
Lat Location
(32.68839681551575000,-96.57368332627996000)
21-00008080
Service Request Number: 21-00008080 • Address: 1407 MENTOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00008080
Address
1407 MENTOR AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-01-09T00:59:00.000
Status
Closed
Created Date
2021-01-04T20:19:08.000
Update Date
2023-06-09T02:58:35.000
Closed Date
2021-01-06T14:25:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000e0zIeAAI
Lat Location
(32.68967442149536000,-96.80464925949410000)
22-00562794
Service Request Number: 22-00562794 • Address: 7906 FALLMEADOW LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
22-00562794
Address
7906 FALLMEADOW LN, DALLAS, TX, 75248
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2023-02-01T00:59:00.000
Status
Closed
Created Date
2022-12-29T06:40:13.000
Update Date
2023-06-08T01:52:19.000
Closed Date
2022-12-29T16:54:01.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000004beaMAAQ
Lat Location
(32.95775238158425000,-96.77282080390977000)
24-00158184
Service Request Number: 24-00158184 • Address: 17900 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
24-00158184
Address
17900 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-04-08T23:59:00.000
Status
Closed
Created Date
2024-04-07T18:36:29.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-04-08T10:47:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007d3DxAAI
Lat Location
(32.99382545425870500,-96.78438812333846000)
23-00333319
Service Request Number: 23-00333319 • Address: 4833 WILLOW LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
23-00333319
Address
4833 WILLOW LN, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-07-25T23:59:00.000
Status
Closed
Created Date
2023-07-20T13:21:30.000
Update Date
2023-07-20T13:35:59.000
Closed Date
2023-07-20T13:35:59.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000005xQ3KAAU
Lat Location
(32.91440521795138000,-96.82529613885906000)
24-00461865
Service Request Number: 24-00461865 • Address: 2068 KELLY AVE, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
24-00461865
Address
2068 KELLY AVE, DALLAS, TX, 75215
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-23T21:39:22.000
Update Date
2024-10-01T12:41:01.000
Closed Date
2024-10-01T12:41:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000A5C9FAAV
Lat Location
(32.77053046327620000,-96.78107504852413000)
26-00059836
Service Request Number: 26-00059836 • Address: 1035 STRICKLAND ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00059836
Address
1035 STRICKLAND ST, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-02-24T00:59:00.000
Status
Closed
Created Date
2026-02-14T18:47:55.000
Update Date
2026-02-18T11:41:18.000
Closed Date
2026-02-18T11:41:11.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001W4Tq7AAF
Lat Location
(32.73741631269014400,-96.80860966112680000)
21-00193044
Service Request Number: 21-00193044 • Address: 8330 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00193044
Address
8330 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-03-03T21:59:13.000
Update Date
2023-06-09T02:10:33.000
Closed Date
2021-03-20T12:05:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000hnwJtAAI
Lat Location
(32.87117153606586600,-96.76184107753232000)
25-00121300
Service Request Number: 25-00121300 • Address: 1651 WAVERLY AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
25-00121300
Address
1651 WAVERLY AVE, DALLAS, TX, 75224
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-03-21T18:59:00.000
Status
Closed
Created Date
2025-03-19T14:15:40.000
Update Date
2025-03-20T09:46:44.000
Closed Date
2025-03-20T09:11:01.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000ZRQFBAA5
Lat Location
(32.72861343510840000,-96.84956610848884000)
26-00270912
Service Request Number: 26-00270912 • Address: 12819 PARK CENTRAL DR, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
26-00270912
Address
12819 PARK CENTRAL DR, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-23T23:59:00.000
Status
Closed
Created Date
2026-06-21T18:33:57.000
Update Date
2026-06-21T19:20:58.000
Closed Date
2026-06-21T19:20:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001wvT50AAE
Lat Location
(32.92170226552249000,-96.77814331530730000)
26-00332958
Service Request Number: 26-00332958 • Address: 101 S WINNETKA AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00332958
Address
101 S WINNETKA AVE, DALLAS, TX, 75208
City Council District
1
Department
Dallas Water Utilities
Service Request Type
Water Main Leak/Break - DWU
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-11T23:59:00.000
Status
Closed
Created Date
2026-07-28T15:09:14.000
Update Date
2026-07-30T16:33:24.000
Closed Date
2026-07-28T16:32:35.000
Outcome
Request Referred
Priority
Standard
Method Received Description
API
Unique Key
500cs000025fPcuAAE
Lat Location
(32.74512537264623500,-96.84181748173881000)
21-00858714
Service Request Number: 21-00858714 • Address: GREENVILLE AVE & ORAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00858714
Address
GREENVILLE AVE & ORAM ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-17T20:00:33.000
Update Date
2023-06-09T00:01:11.000
Closed Date
2021-09-17T22:46:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000rKlxAAAS
Lat Location
(32.81387973717815000,-96.77019918313931000)
26-00353810
Service Request Number: 26-00353810 • Address: N FRANCES ST & W 8TH ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00353810
Address
N FRANCES ST & W 8TH ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Knockdown - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-14T23:59:00.000
Status
Closed
Created Date
2026-08-10T15:16:34.000
Update Date
2026-08-11T06:54:02.000
Closed Date
2026-08-11T06:54:02.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000028ew9NAAQ
Lat Location
(32.74805028756380000,-96.87691080967718000)
25-00582658
Service Request Number: 25-00582658 • Address: 2905 WEBB CHAPEL EXT, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
25-00582658
Address
2905 WEBB CHAPEL EXT, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-12-12T10:41:58.000
Update Date
2025-12-15T14:48:09.000
Closed Date
2025-12-15T14:02:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001JRlfOAAT
Lat Location
(32.85713010949177000,-96.87064454659350000)
26-00348069
Service Request Number: 26-00348069 • Address: 104 S BECKLEY AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
26-00348069
Address
104 S BECKLEY AVE, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-08-07T23:59:00.000
Status
Closed
Created Date
2026-08-06T13:19:06.000
Update Date
2026-08-08T18:09:12.000
Closed Date
2026-08-06T18:08:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000027sHlDAAU
Lat Location
(32.74476500783298000,-96.82269196242812000)
23-00480731
Service Request Number: 23-00480731 • Address: W KIEST BLVD & S POLK ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
23-00480731
Address
W KIEST BLVD & S POLK ST, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Traffic Markings - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-01-18T00:59:00.000
Status
Closed
Created Date
2023-10-17T21:19:18.000
Update Date
2026-08-07T14:00:19.000
Closed Date
2024-07-16T10:19:59.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000006UcR4AAK
Lat Location
(32.70590987246233500,-96.84018324896306000)
25-00374312
Service Request Number: 25-00374312 • Address: 6465 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
25-00374312
Address
6465 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-08-04T12:33:00.000
Update Date
2025-08-06T18:23:23.000
Closed Date
2025-08-06T18:23:22.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00000uQjZLAA0
Lat Location
(32.83672265866818000,-96.75092045240329000)
25-00226706
Service Request Number: 25-00226706 • Address: 3015 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00226706
Address
3015 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-05-15T13:49:21.000
Update Date
2025-05-27T09:34:50.000
Closed Date
2025-05-27T09:34:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000hdiwUAAQ
Lat Location
(32.69627193879729500,-96.76883847878796000)
25-00471456
Service Request Number: 25-00471456 • Address: 4710 GARLAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
25-00471456
Address
4710 GARLAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-09-28T14:55:39.000
Update Date
2025-10-17T10:37:50.000
Closed Date
2025-10-17T10:37:50.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000013PGDrAAO
Lat Location
(32.78939083310052600,-96.76081337724650000)
21-00235412
Service Request Number: 21-00235412 • Address: 3206 PINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00235412
Address
3206 PINE ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-03-16T16:13:59.000
Update Date
2023-06-09T02:07:32.000
Closed Date
2021-03-22T11:14:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ic6TaAAI
Lat Location
(32.76323459183354500,-96.75311183077984000)
23-00547497
Service Request Number: 23-00547497 • Address: 11311 VISALIA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
23-00547497
Address
11311 VISALIA DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-12-07T00:59:00.000
Status
Closed
Created Date
2023-12-02T13:38:01.000
Update Date
2023-12-05T11:42:04.000
Closed Date
2023-12-05T11:42:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006mK2mAAE
Lat Location
(32.84963310915612000,-96.66718953447068000)
21-01000389
Service Request Number: 21-01000389 • Address: 152 CREEK COVE DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-01000389
Address
152 CREEK COVE DR, DALLAS, TX, 75217
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2022-01-05T00:59:00.000
Status
Closed
Created Date
2021-12-28T10:59:49.000
Update Date
2023-06-08T23:58:52.000
Closed Date
2022-01-03T16:34:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000vIYDgAAO
Lat Location
(32.71436712328940000,-96.71075015186970000)
22-00298560
Service Request Number: 22-00298560 • Address: 10355 SHAYNA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00298560
Address
10355 SHAYNA DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-07-21T23:59:00.000
Status
Closed
Created Date
2022-07-14T13:53:48.000
Update Date
2023-06-08T03:14:53.000
Closed Date
2022-07-23T08:37:13.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002tPhuAAE
Lat Location
(32.74412945288193000,-96.64484449052767000)
24-00504728
Service Request Number: 24-00504728 • Address: 8850 MILVERTON DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00504728
Address
8850 MILVERTON DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-10-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2024-10-12T17:23:48.000
Update Date
2024-10-17T14:47:06.000
Closed Date
2024-10-17T14:47:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000EOn18AAD
Lat Location
(32.74519714684877400,-96.67052543307709000)
25-00261764
Service Request Number: 25-00261764 • Address: 3148 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00261764
Address
3148 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-06-05T23:59:00.000
Status
Closed
Created Date
2025-06-03T16:31:27.000
Update Date
2025-06-04T11:25:46.000
Closed Date
2025-06-04T11:25:22.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000kM4AXAA0
Lat Location
(32.72877950693009000,-96.78523614922180000)
26-00351003
Service Request Number: 26-00351003 • Address: 1716 KAREN LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
26-00351003
Address
1716 KAREN LN, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-08-09T23:59:00.000
Status
Closed
Created Date
2026-08-08T10:11:35.000
Update Date
2026-08-08T13:13:24.000
Closed Date
2026-08-08T13:13:23.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000028JoebAAC
Lat Location
(32.69157189674909000,-96.68016820262996000)
26-00150094
Service Request Number: 26-00150094 • Address: 7335 BLYTHDALE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00150094
Address
7335 BLYTHDALE DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-13T23:59:00.000
Status
Closed
Created Date
2026-04-10T20:30:09.000
Update Date
2026-04-11T08:09:59.000
Closed Date
2026-04-11T08:09:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001hMKJlAAO
Lat Location
(32.98180441785765000,-96.78067634573028000)
22-00253140
Service Request Number: 22-00253140 • Address: 7719 WORTHING ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
22-00253140
Address
7719 WORTHING ST, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-06-21T23:59:00.000
Status
Closed
Created Date
2022-06-15T12:37:54.000
Update Date
2023-06-08T23:19:15.000
Closed Date
2022-06-17T17:08:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002TAMsAAO
Lat Location
(32.99722400539033000,-96.77033567655056000)
21-00532598
Service Request Number: 21-00532598 • Address: 2016 CORVETTE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00532598
Address
2016 CORVETTE DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-06-11T09:35:35.000
Update Date
2023-06-09T01:03:30.000
Closed Date
2021-06-15T08:01:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mzeSNAAY
Lat Location
(32.74556501969488000,-96.65363842818176000)
21-00549999
Service Request Number: 21-00549999 • Address: 1512 SEEGAR ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00549999
Address
1512 SEEGAR ST, DALLAS, TX, 75215
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-06-16T10:06:51.000
Update Date
2023-06-12T01:22:06.000
Closed Date
2021-06-24T08:23:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000n1acHAAQ
Lat Location
(32.76801704695068000,-96.78744051987883000)
23-00045400
Service Request Number: 23-00045400 • Address: 1238 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00045400
Address
1238 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2023-01-29T00:59:00.000
Status
Closed
Created Date
2023-01-27T11:35:47.000
Update Date
2023-06-07T01:43:17.000
Closed Date
2023-02-07T12:44:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004xD1IAAU
Lat Location
(32.73423503031478000,-96.80532082836433000)
25-00435535
Service Request Number: 25-00435535 • Address: ANGORA ST & LAKELAND DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00435535
Address
ANGORA ST & LAKELAND DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-09-22T23:59:00.000
Status
Closed
Created Date
2025-09-08T20:35:03.000
Update Date
2025-09-09T06:25:57.000
Closed Date
2025-09-09T06:25:57.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000010BMCoAAO
Lat Location
(32.82241308260496000,-96.71397345672716000)
22-00384415
Service Request Number: 22-00384415 • Address: 7407 MALABAR LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
22-00384415
Address
7407 MALABAR LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-09-08T23:59:00.000
Status
Closed
Created Date
2022-09-05T08:20:00.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2022-09-10T11:31:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003TaeiAAC
Lat Location
(32.90691905133796000,-96.77726651170073000)
25-00407205
Service Request Number: 25-00407205 • Address: 1210 N COCKRELL HILL RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
25-00407205
Address
1210 N COCKRELL HILL RD, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-08-23T23:59:00.000
Status
Closed
Created Date
2025-08-22T12:29:19.000
Update Date
2025-08-22T14:27:18.000
Closed Date
2025-08-22T14:27:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000xWxuJAAS
Lat Location
(32.75392540151182000,-96.89256518379050000)
25-00226749
Service Request Number: 25-00226749 • Address: 4888 RIDGESIDE DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
25-00226749
Address
4888 RIDGESIDE DR, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-05-15T14:10:51.000
Update Date
2025-05-19T15:05:15.000
Closed Date
2025-05-19T14:19:39.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000heoJtAAI
Lat Location
(32.91503949694685400,-96.82395785959406000)
26-00094335
Service Request Number: 26-00094335 • Address: 2411 PINEBLUFF DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00094335
Address
2411 PINEBLUFF DR, DALLAS, TX, 75228
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T11:32:55.000
Update Date
2026-03-09T12:02:09.000
Closed Date
2026-03-09T12:02:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aaFD1AAM
Lat Location
(32.80511885034723500,-96.70542392412678000)
25-00064278
Service Request Number: 25-00064278 • Address: 18950 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
25-00064278
Address
18950 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-02-16T00:59:00.000
Status
Closed
Created Date
2025-02-13T11:04:15.000
Update Date
2025-02-13T11:59:19.000
Closed Date
2025-02-13T11:59:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000USn1KAAT
Lat Location
(33.00975575276470400,-96.85704840933195000)
24-00027562
Service Request Number: 24-00027562 • Address: 4031 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00027562
Address
4031 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-02-03T00:59:00.000
Status
Closed
Created Date
2024-01-19T12:12:05.000
Update Date
2024-01-24T09:37:10.000
Closed Date
2024-01-24T09:37:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000075WrQAAU
Lat Location
(32.69568938303776000,-96.81490130842245000)
26-00092527
Service Request Number: 26-00092527 • Address: 4819 NEWMORE AVE, DALLAS, TX, 75209 • City Council District: 6
Service Request Number
26-00092527
Address
4819 NEWMORE AVE, DALLAS, TX, 75209
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-17T23:59:00.000
Status
Closed
Created Date
2026-03-07T16:21:26.000
Update Date
2026-03-09T18:56:10.000
Closed Date
2026-03-09T18:56:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aNG3dAAG
Lat Location
(32.84956500206374000,-96.82804246486438000)
23-00442649
Service Request Number: 23-00442649 • Address: 7306 LIZSHIRE AVE, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
23-00442649
Address
7306 LIZSHIRE AVE, DALLAS, TX, 75231
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2023-09-25T12:23:18.000
Status
Closed
Created Date
2023-09-23T12:23:18.000
Update Date
2023-09-23T12:23:23.000
Closed Date
2023-09-23T12:23:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006LacpAAC
Lat Location
(32.87939699452581000,-96.74321418103152000)
24-00609775
Service Request Number: 24-00609775 • Address: 430 BONDSTONE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
24-00609775
Address
430 BONDSTONE DR, DALLAS, TX, 75218
City Council District
9
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-01-14T00:59:00.000
Status
Closed
Created Date
2024-12-27T17:54:03.000
Update Date
2025-01-04T08:57:20.000
Closed Date
2025-01-04T08:57:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000OFmRXAA1
Lat Location
(32.85637482770749000,-96.70861203787126000)
26-00062343
Service Request Number: 26-00062343 • Address: 701 N LANCASTER AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
26-00062343
Address
701 N LANCASTER AVE, DALLAS, TX, 75203
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-02-20T00:59:00.000
Status
Closed
Created Date
2026-02-17T11:50:52.000
Update Date
2026-02-19T11:31:40.000
Closed Date
2026-02-19T11:31:27.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001WUd5tAAD
Lat Location
(32.75608092641574000,-96.81433657327327000)
21-00790816
Service Request Number: 21-00790816 • Address: 1015 E WHEATLAND RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00790816
Address
1015 E WHEATLAND RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-26T14:06:09.000
Update Date
2023-06-09T00:19:18.000
Closed Date
2021-08-31T15:45:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000qUX40AAG
Lat Location
(32.64788658268937000,-96.80878781631728000)
21-00331292
Service Request Number: 21-00331292 • Address: 2310 HONDO AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00331292
Address
2310 HONDO AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2021-04-16T23:59:00.000
Status
Closed
Created Date
2021-04-14T07:55:58.000
Update Date
2023-06-09T01:54:51.000
Closed Date
2021-04-15T15:05:05.000
Outcome
Request Documented - Location being monitored
Priority
Standard
Method Received Description
API
Unique Key
500t000000jyUBGAA2
Lat Location
(32.80750491167659500,-96.82411072595782000)
22-00257755
Service Request Number: 22-00257755 • Address: 4545 KUSHLA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00257755
Address
4545 KUSHLA AVE, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-07-05T23:59:00.000
Status
Closed
Created Date
2022-06-17T22:37:33.000
Update Date
2023-06-08T23:14:27.000
Closed Date
2022-06-21T16:09:08.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000002ckQLAAY
Lat Location
(32.68796594803543000,-96.80840496817713000)
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