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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
20-01106693
Service Request Number: 20-01106693 • Address: 8502 BAUMGARTEN DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01106693
Address
8502 BAUMGARTEN DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-11-09T20:04:26.000
Update Date
2023-06-09T03:23:41.000
Closed Date
2020-12-10T16:30:35.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000blT8SAAU
Lat Location
(32.80232025449386400,-96.69594380521033000)
24-00261635
Service Request Number: 24-00261635 • Address: 409 N ZANG BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00261635
Address
409 N ZANG BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-09-06T23:59:00.000
Status
Closed
Created Date
2024-06-01T18:43:26.000
Update Date
2026-08-07T13:49:25.000
Closed Date
2024-09-19T07:38:55.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007z1u9AAA
Lat Location
(32.74850763379016000,-96.82476941064526000)
22-00346476
Service Request Number: 22-00346476 • Address: 5602 PRESTON FAIRWAYS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
22-00346476
Address
5602 PRESTON FAIRWAYS DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-08-17T23:59:00.000
Status
Closed
Created Date
2022-08-13T15:55:03.000
Update Date
2023-06-08T03:14:23.000
Closed Date
2022-08-17T14:12:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003Fib5AAC
Lat Location
(32.99002806570102000,-96.80833964795606000)
26-00094667
Service Request Number: 26-00094667 • Address: 11033 MCCREE RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00094667
Address
11033 MCCREE RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Sidewalk Replacement Program - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-23T23:59:00.000
Status
Closed
Created Date
2026-03-09T13:26:52.000
Update Date
2026-03-09T15:18:19.000
Closed Date
2026-03-09T15:18:18.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001abrszAAA
Lat Location
(32.87475762172919000,-96.69211948944562000)
25-00366090
Service Request Number: 25-00366090 • Address: 2418 FENWICK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
25-00366090
Address
2418 FENWICK DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-30T08:05:31.000
Update Date
2025-08-12T15:59:13.000
Closed Date
2025-08-12T15:59:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000tcaXTAAY
Lat Location
(32.84181866217901600,-96.67172980385926000)
26-00087677
Service Request Number: 26-00087677 • Address: 6033 E NORTHWEST HWY, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
26-00087677
Address
6033 E NORTHWEST HWY, DALLAS, TX, 75231
City Council District
13
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2026-05-28T23:59:00.000
Status
Closed
Created Date
2026-03-04T17:00:43.000
Update Date
2026-03-09T07:13:39.000
Closed Date
2026-03-09T07:13:38.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZlhODAAZ
Lat Location
(32.86435149710198000,-96.75974924015642000)
22-00087761
Service Request Number: 22-00087761 • Address: 12065 GALVA DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00087761
Address
12065 GALVA DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-03-08T13:55:29.000
Update Date
2023-06-08T23:35:31.000
Closed Date
2022-03-20T13:18:42.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000001Vp8zAAC
Lat Location
(32.91306609080401000,-96.76384167787158000)
26-00095435
Service Request Number: 26-00095435 • Address: 6612 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00095435
Address
6612 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed (Duplicate)
Created Date
2026-03-09T19:53:33.000
Update Date
2026-03-09T19:57:54.000
Closed Date
2026-03-09T19:57:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aipcgAAA
Lat Location
(32.77470429805769000,-96.70558454400688000)
26-00091862
Service Request Number: 26-00091862 • Address: 4339 NORTHCREST RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00091862
Address
4339 NORTHCREST RD, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-06T21:08:24.000
Update Date
2026-03-09T15:25:40.000
Closed Date
2026-03-09T15:25:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aIgjVAAS
Lat Location
(32.88257345314977000,-96.83571660726338000)
26-00389712
Service Request Number: 26-00389712 • Address: 5128 CEDAR SPRINGS RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
26-00389712
Address
5128 CEDAR SPRINGS RD, DALLAS, TX, 75235
City Council District
2
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-09-17T23:59:00.000
Status
Closed
Created Date
2026-09-01T12:19:36.000
Update Date
2026-10-02T17:02:15.000
Closed Date
2026-10-02T17:01:49.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002EADR8AAP
Lat Location
(32.82152220247344000,-96.82452646374732000)
26-00087257
Service Request Number: 26-00087257 • Address: 8357 SAN CRISTOBAL DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00087257
Address
8357 SAN CRISTOBAL DR, DALLAS, TX, 75218
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T14:54:31.000
Update Date
2026-03-09T09:03:50.000
Closed Date
2026-03-09T08:32:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZiBhTAAV
Lat Location
(32.81199172674153000,-96.71128259836047000)
24-00492158
Service Request Number: 24-00492158 • Address: 2523 CLUB TERRACE DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
24-00492158
Address
2523 CLUB TERRACE DR, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-01-11T00:59:00.000
Status
Closed
Created Date
2024-10-10T08:30:51.000
Update Date
2024-11-07T18:33:13.000
Closed Date
2024-11-05T17:01:19.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000CxU6PAAV
Lat Location
(32.66921013368486000,-96.86041937830892000)
23-00213004
Service Request Number: 23-00213004 • Address: 8603 VINEWOOD DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
23-00213004
Address
8603 VINEWOOD DR, DALLAS, TX, 75228
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-15T18:20:21.000
Update Date
2023-06-07T01:12:19.000
Closed Date
2023-06-05T12:24:48.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005cRV2AAM
Lat Location
(32.81476332547346000,-96.70379390293641000)
25-00041573
Service Request Number: 25-00041573 • Address: 1317 CEDAR HAVEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00041573
Address
1317 CEDAR HAVEN AVE, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-02-14T00:59:00.000
Status
Closed
Created Date
2025-01-30T13:00:05.000
Update Date
2025-02-03T12:03:33.000
Closed Date
2025-02-03T12:03:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000SUiTOAA1
Lat Location
(32.73293664610532000,-96.80696752302840000)
26-00150235
Service Request Number: 26-00150235 • Address: 6215 PALO PINTO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00150235
Address
6215 PALO PINTO AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-10T22:25:48.000
Update Date
2026-04-12T00:30:49.000
Closed Date
2026-04-12T00:30:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hM6QgAAK
Lat Location
(32.82023337531574000,-96.75830064309350000)
22-00136699
Service Request Number: 22-00136699 • Address: 2226 LAWRENCE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
22-00136699
Address
2226 LAWRENCE ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-04-11T23:59:00.000
Status
Closed
Created Date
2022-04-09T16:28:51.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-04-10T09:37:03.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001mh2aAAA
Lat Location
(32.74926242470845500,-96.75953223559243000)
26-00153297
Service Request Number: 26-00153297 • Address: 9039 ANGORA ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00153297
Address
9039 ANGORA ST, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed
Created Date
2026-04-13T13:45:35.000
Update Date
2026-04-14T16:26:00.000
Closed Date
2026-04-14T16:25:48.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hifqzAAA
Lat Location
(32.82702176020856000,-96.70870718380850000)
23-00341342
Service Request Number: 23-00341342 • Address: 5900 BONNIE VIEW RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
23-00341342
Address
5900 BONNIE VIEW RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-25T12:19:19.000
Update Date
2023-08-29T14:58:35.000
Closed Date
2023-08-29T14:58:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005z9YaAAI
Lat Location
(32.67595639740508000,-96.76361578605372000)
25-00480900
Service Request Number: 25-00480900 • Address: 5335 BENT TREE FOREST DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
25-00480900
Address
5335 BENT TREE FOREST DR, DALLAS, TX, 75248
City Council District
11
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-10-20T23:59:00.000
Status
Closed
Created Date
2025-10-03T09:32:20.000
Update Date
2026-05-15T13:18:47.000
Closed Date
2026-05-15T13:18:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000014K3tjAAC
Lat Location
(32.96535269457818600,-96.81621357805606000)
22-00257790
Service Request Number: 22-00257790 • Address: 3440 TERRELL ST, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
22-00257790
Address
3440 TERRELL ST, DALLAS, TX, 75223
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-06-21T23:59:00.000
Status
Closed
Created Date
2022-06-18T00:33:12.000
Update Date
2023-06-08T23:14:30.000
Closed Date
2022-06-18T17:23:30.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000002cl60AAA
Lat Location
(32.78128787277168000,-96.73684593779916000)
21-00331314
Service Request Number: 21-00331314 • Address: 2634 ALDEN AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00331314
Address
2634 ALDEN AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-04-19T23:59:00.000
Status
Closed
Created Date
2021-04-14T08:05:11.000
Update Date
2023-06-09T01:54:51.000
Closed Date
2021-04-16T16:33:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jyUOsAAM
Lat Location
(32.74208915494076400,-96.86203645909228000)
21-00403717
Service Request Number: 21-00403717 • Address: 6740 WILLOW LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00403717
Address
6740 WILLOW LN, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-05-05T18:14:49.000
Update Date
2023-06-09T01:33:24.000
Closed Date
2021-05-10T08:29:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000lc7N6AAI
Lat Location
(32.91334030028434000,-96.78887278217486000)
26-00092269
Service Request Number: 26-00092269 • Address: DUNCANVILLE RD & S WALTON WALKER BLVD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
26-00092269
Address
DUNCANVILLE RD & S WALTON WALKER BLVD, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Head Turn (Conflicting) - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-07T11:59:46.000
Update Date
2026-03-09T09:56:15.000
Closed Date
2026-03-09T09:56:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aLt2gAAC
Lat Location
(32.71159172728608000,-96.90873253983497000)
25-00597520
Service Request Number: 25-00597520 • Address: 3719 KIMBALL RIDGE CT, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
25-00597520
Address
3719 KIMBALL RIDGE CT, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-12-23T18:01:57.000
Update Date
2026-03-09T16:23:40.000
Closed Date
2026-03-09T16:23:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001LYoNdAAL
Lat Location
(32.69807193492234000,-96.88217355740092000)
26-00086084
Service Request Number: 26-00086084 • Address: 2103 W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
26-00086084
Address
2103 W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-05-28T23:59:00.000
Status
Closed
Created Date
2026-03-04T01:12:36.000
Update Date
2026-03-09T15:56:58.000
Closed Date
2026-03-09T15:56:58.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZZY8bAAH
Lat Location
(32.72048917057234000,-96.85379376202467000)
22-00185588
Service Request Number: 22-00185588 • Address: 4432 BOWSER AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
22-00185588
Address
4432 BOWSER AVE, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-08T21:57:11.000
Update Date
2023-06-08T22:59:24.000
Closed Date
2022-05-08T22:05:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z00000269XQAAY
Lat Location
(32.81962081582356000,-96.81245185480722000)
21-00476987
Service Request Number: 21-00476987 • Address: 7952 HARMONY CREEK RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00476987
Address
7952 HARMONY CREEK RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-26T15:50:34.000
Update Date
2023-06-09T01:00:55.000
Closed Date
2021-06-15T10:03:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000mPIYuAAO
Lat Location
(32.65249388961933600,-96.86209015972754000)
26-00340628
Service Request Number: 26-00340628 • Address: 11210 ULLOA LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00340628
Address
11210 ULLOA LN, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-08-05T00:59:00.000
Status
Closed
Created Date
2026-08-02T17:28:42.000
Update Date
2026-08-02T21:13:50.000
Closed Date
2026-08-02T21:13:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000026m7u0AAA
Lat Location
(32.84813897172189500,-96.66863662683005000)
25-00388246
Service Request Number: 25-00388246 • Address: 8147 BARCLAY ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00388246
Address
8147 BARCLAY ST, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-08-12T10:43:45.000
Update Date
2026-03-09T16:41:13.000
Closed Date
2026-03-09T15:55:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000vn2RFAAY
Lat Location
(32.75019575372585500,-96.68129498055842000)
21-00442729
Service Request Number: 21-00442729 • Address: 11136 QUAIL RUN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00442729
Address
11136 QUAIL RUN, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-05-24T23:59:00.000
Status
Closed
Created Date
2021-05-17T14:40:09.000
Update Date
2023-06-09T00:56:45.000
Closed Date
2021-05-20T17:25:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000mA5qTAAS
Lat Location
(32.86931533842285000,-96.69007725329150000)
26-00342198
Service Request Number: 26-00342198 • Address: 5615 OAK FALLS CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00342198
Address
5615 OAK FALLS CIR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-03T15:01:40.000
Update Date
2026-08-08T10:20:08.000
Closed Date
2026-08-06T10:19:49.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs0000270WShAAM
Lat Location
(32.99053402208995000,-96.81760385962639000)
25-00191762
Service Request Number: 25-00191762 • Address: 11324 EARLYWOOD DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00191762
Address
11324 EARLYWOOD DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-28T09:23:52.000
Update Date
2025-04-30T16:59:00.000
Closed Date
2025-04-30T16:59:00.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000exPGHAA2
Lat Location
(32.85938232425089500,-96.68607571848062000)
21-00906601
Service Request Number: 21-00906601 • Address: 3510 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00906601
Address
3510 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-10-19T23:59:00.000
Status
Closed
Created Date
2021-10-14T16:26:00.000
Update Date
2023-06-09T00:13:14.000
Closed Date
2021-10-17T22:55:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000sU2YOAA0
Lat Location
(32.74070684841619500,-96.87733682646419000)
26-00095411
Service Request Number: 26-00095411 • Address: 3435 COMMERCE ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
26-00095411
Address
3435 COMMERCE ST, DALLAS, TX, 75226
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T19:12:22.000
Update Date
2026-03-09T20:08:57.000
Closed Date
2026-03-09T20:08:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aiKPFAA2
Lat Location
(32.78501554426925000,-96.77491399996174000)
26-00086338
Service Request Number: 26-00086338 • Address: 4143 WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00086338
Address
4143 WYCLIFF AVE, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-03-04T09:55:25.000
Update Date
2026-03-09T16:09:38.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Zcc7dAAB
Lat Location
(32.81984339656672500,-96.80594563072107000)
21-00466729
Service Request Number: 21-00466729 • Address: 1116 CLAUDE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00466729
Address
1116 CLAUDE ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-24T12:22:33.000
Update Date
2023-06-09T00:54:11.000
Closed Date
2021-07-19T10:18:57.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000mMqEOAA0
Lat Location
(32.73999067757230000,-96.80771121659926000)
21-00442825
Service Request Number: 21-00442825 • Address: 3110 PALO ALTO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00442825
Address
3110 PALO ALTO DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-17T14:53:58.000
Update Date
2023-06-09T00:56:45.000
Closed Date
2021-05-17T15:42:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000mA6WUAA0
Lat Location
(32.65618505520737000,-96.77226449913933000)
22-00192539
Service Request Number: 22-00192539 • Address: 3299 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
22-00192539
Address
3299 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-11T21:45:36.000
Update Date
2023-06-08T23:07:08.000
Closed Date
2022-05-18T17:14:53.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000028KBUAA2
Lat Location
(32.64774573361846000,-96.87423620917920000)
26-00094383
Service Request Number: 26-00094383 • Address: 7500 BRENTFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00094383
Address
7500 BRENTFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-06T15:34:16.000
Update Date
2026-03-09T11:49:00.000
Closed Date
2026-03-09T11:48:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aaHtAAAU
Lat Location
(32.97476576158669600,-96.77842354252988000)
26-00432066
Service Request Number: 26-00432066 • Address: 917 S WINNETKA AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00432066
Address
917 S WINNETKA AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-06T23:59:00.000
Status
Closed
Created Date
2026-09-29T16:45:00.000
Update Date
2026-10-02T14:35:27.000
Closed Date
2026-10-02T14:35:27.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002L4OO4AAN
Lat Location
(32.73645372052110500,-96.84195816591067000)
23-00161773
Service Request Number: 23-00161773 • Address: ELAM RD & N PRAIRIE CREEK RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00161773
Address
ELAM RD & N PRAIRIE CREEK RD, DALLAS, TX, 75217
City Council District
5
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-05-15T23:59:00.000
Status
Closed
Created Date
2023-04-10T19:59:44.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2023-04-11T12:02:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005R0KkAAK
Lat Location
(32.71954094438989000,-96.66561939521597000)
24-00158184
Service Request Number: 24-00158184 • Address: 17900 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
24-00158184
Address
17900 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-04-08T23:59:00.000
Status
Closed
Created Date
2024-04-07T18:36:29.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-04-08T10:47:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007d3DxAAI
Lat Location
(32.99382545425870500,-96.78438812333846000)
23-00333319
Service Request Number: 23-00333319 • Address: 4833 WILLOW LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
23-00333319
Address
4833 WILLOW LN, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-07-25T23:59:00.000
Status
Closed
Created Date
2023-07-20T13:21:30.000
Update Date
2023-07-20T13:35:59.000
Closed Date
2023-07-20T13:35:59.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000005xQ3KAAU
Lat Location
(32.91440521795138000,-96.82529613885906000)
26-00093817
Service Request Number: 26-00093817 • Address: 800 E MCVEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00093817
Address
800 E MCVEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T08:34:11.000
Update Date
2026-03-09T08:39:18.000
Closed Date
2026-03-09T08:39:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aWujNAAS
Lat Location
(32.70945558112998000,-96.81331909053252000)
26-00085722
Service Request Number: 26-00085722 • Address: 814 S GLASGOW DR, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00085722
Address
814 S GLASGOW DR, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-03T17:32:31.000
Update Date
2026-03-09T10:03:22.000
Closed Date
2026-03-09T10:03:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZV7v1AAD
Lat Location
(32.80083871460105000,-96.74580840624549000)
26-00156098
Service Request Number: 26-00156098 • Address: 1610 W COMMERCE ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
26-00156098
Address
1610 W COMMERCE ST, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-14T16:35:41.000
Update Date
2026-04-28T15:20:44.000
Closed Date
2026-04-28T15:20:44.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001i2cqaAAA
Lat Location
(32.77252336286681000,-96.84607926497027000)
21-00989961
Service Request Number: 21-00989961 • Address: GARLAND RD & PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00989961
Address
GARLAND RD & PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-01-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-10-13T08:17:06.000
Update Date
2026-08-07T14:06:29.000
Closed Date
2021-12-17T09:46:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000uGGXOAA4
Lat Location
(32.83841267209164000,-96.69659029710950000)
21-00760701
Service Request Number: 21-00760701 • Address: SHADY BROOK LN & SOUTHWESTERN BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00760701
Address
SHADY BROOK LN & SOUTHWESTERN BLVD, DALLAS, TX, 75206
City Council District
14
Department
Planning & Development Department
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-08-17T14:04:57.000
Update Date
2023-06-09T00:21:07.000
Closed Date
2021-08-23T14:35:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000pwWyRAAU
Lat Location
(32.86146905154082000,-96.76365246613696000)
26-00344889
Service Request Number: 26-00344889 • Address: BRENT DR & PAMELA DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00344889
Address
BRENT DR & PAMELA DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-08-06T23:59:00.000
Status
Closed
Created Date
2026-08-04T18:36:03.000
Update Date
2026-08-08T19:50:50.000
Closed Date
2026-08-08T19:50:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000027O7bBAAS
Lat Location
(32.99474071939249000,-96.86204293689862000)
21-00008080
Service Request Number: 21-00008080 • Address: 1407 MENTOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00008080
Address
1407 MENTOR AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-01-09T00:59:00.000
Status
Closed
Created Date
2021-01-04T20:19:08.000
Update Date
2023-06-09T02:58:35.000
Closed Date
2021-01-06T14:25:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000e0zIeAAI
Lat Location
(32.68967442149536000,-96.80464925949410000)
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