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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
25-00528961
Service Request Number: 25-00528961 • Address: 10832 CHANNEL DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
25-00528961
Address
10832 CHANNEL DR, DALLAS, TX, 75229
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-11-11T00:59:00.000
Status
Closed
Created Date
2025-11-03T13:43:46.000
Update Date
2025-11-04T16:35:38.000
Closed Date
2025-11-04T16:35:38.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001AyV7VAAV
Lat Location
(32.89634034263754000,-96.87532176476086000)
24-00077245
Service Request Number: 24-00077245 • Address: 1727 HOUGHTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00077245
Address
1727 HOUGHTON RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-02-21T00:59:00.000
Status
Closed
Created Date
2024-02-17T11:21:03.000
Update Date
2024-02-17T11:40:06.000
Closed Date
2024-02-17T11:40:06.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007HgAFAA0
Lat Location
(32.74195634050510500,-96.69431189713326000)
23-00180065
Service Request Number: 23-00180065 • Address: 9902 GOODING DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
23-00180065
Address
9902 GOODING DR, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-04-25T23:59:00.000
Status
Closed
Created Date
2023-04-20T15:09:24.000
Update Date
2023-06-07T00:56:02.000
Closed Date
2023-04-20T15:16:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005UDfLAAW
Lat Location
(32.87808204555166000,-96.84362960750000000)
26-00094423
Service Request Number: 26-00094423 • Address: 5016 W MOCKINGBIRD LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00094423
Address
5016 W MOCKINGBIRD LN, DALLAS, TX, 75209
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2026-03-24T23:59:00.000
Status
Closed
Created Date
2026-03-09T12:04:31.000
Update Date
2026-03-09T15:39:49.000
Closed Date
2026-03-09T15:07:47.000
Outcome
Final Results
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aaAQNAA2
Lat Location
(32.83652207991586000,-96.82538006138724000)
25-00506252
Service Request Number: 25-00506252 • Address: 2934 56TH ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00506252
Address
2934 56TH ST, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Transferred)
Created Date
2025-10-17T13:31:40.000
Update Date
2025-10-20T08:55:57.000
Closed Date
2025-10-20T08:55:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000017PG6gAAG
Lat Location
(32.68997794327067000,-96.77187109207428000)
24-00494056
Service Request Number: 24-00494056 • Address: 1500 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
24-00494056
Address
1500 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Planning & Development Department
Service Request Type
TEST CRM
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2024-12-20T00:16:20.000
Status
Closed
Created Date
2024-10-11T00:16:20.000
Update Date
2026-03-09T15:48:17.000
Closed Date
2024-10-11T00:21:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000D9KJQAA3
Lat Location
(32.77625816445175400,-96.79813052805436000)
26-00199393
Service Request Number: 26-00199393 • Address: 8788 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
26-00199393
Address
8788 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-10T02:10:04.000
Update Date
2026-05-14T08:19:53.000
Closed Date
2026-05-14T08:19:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001o0nebAAA
Lat Location
(32.86900303754832000,-96.74875258366936000)
23-00418099
Service Request Number: 23-00418099 • Address: 7575 CHAUCER PL, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
23-00418099
Address
7575 CHAUCER PL, DALLAS, TX, 75237
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-09-10T23:59:00.000
Status
Closed
Created Date
2023-09-07T18:19:16.000
Update Date
2023-09-13T12:10:05.000
Closed Date
2023-09-13T12:10:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006FflyAAC
Lat Location
(32.65515871736161000,-96.86704914847500000)
22-00546410
Service Request Number: 22-00546410 • Address: 2105 BLAKE AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00546410
Address
2105 BLAKE AVE, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-22T00:59:00.000
Status
Closed
Created Date
2022-12-17T12:41:53.000
Update Date
2023-06-08T02:02:46.000
Closed Date
2022-12-21T17:46:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004UYUoAAO
Lat Location
(32.82931958544585000,-96.68308377072746000)
26-00024270
Service Request Number: 26-00024270 • Address: 5415 MELROSE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00024270
Address
5415 MELROSE AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-01-22T00:59:00.000
Status
Closed
Created Date
2026-01-18T08:42:05.000
Update Date
2026-01-18T11:48:00.000
Closed Date
2026-01-18T11:47:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001QJsq1AAD
Lat Location
(32.81549004261662400,-96.77680159287834000)
20-01207991
Service Request Number: 20-01207991 • Address: 402 VALENCIA ST, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
20-01207991
Address
402 VALENCIA ST, DALLAS, TX, 75223
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2021-01-16T00:59:00.000
Status
Closed
Created Date
2020-12-16T09:40:45.000
Update Date
2023-06-09T03:08:15.000
Closed Date
2020-12-18T00:00:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000dGEbcAAG
Lat Location
(32.80552277816218500,-96.74694970465877000)
26-00188607
Service Request Number: 26-00188607 • Address: 4232 LEMMON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00188607
Address
4232 LEMMON AVE, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-04T10:39:12.000
Update Date
2026-05-15T14:53:31.000
Closed Date
2026-05-15T14:53:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001mib4ZAAQ
Lat Location
(32.81624507621112000,-96.81031292838796000)
23-00072055
Service Request Number: 23-00072055 • Address: 550 GLEN OAKS BLVD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
23-00072055
Address
550 GLEN OAKS BLVD, DALLAS, TX, 75232
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-02-17T00:59:00.000
Status
Closed (Transferred)
Created Date
2023-02-15T13:45:13.000
Update Date
2023-06-07T01:58:17.000
Closed Date
2023-02-15T14:47:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005AZDBAA4
Lat Location
(32.67809463362933000,-96.83368265515891000)
24-00272417
Service Request Number: 24-00272417 • Address: 1245 SERENADE LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
24-00272417
Address
1245 SERENADE LN, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-06-07T23:59:00.000
Status
Closed
Created Date
2024-06-06T13:31:08.000
Update Date
2026-08-07T13:32:04.000
Closed Date
2024-06-06T19:07:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000081G7dAAE
Lat Location
(32.67708406613219600,-96.80355250770153000)
22-00381972
Service Request Number: 22-00381972 • Address: 10366 N CENTRAL SERV NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
22-00381972
Address
10366 N CENTRAL SERV NB, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-09-02T15:36:13.000
Update Date
2023-06-08T02:45:33.000
Closed Date
2022-09-06T17:49:23.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000003SmE3AAK
Lat Location
(32.88714213681383000,-96.76942692490005000)
26-00090223
Service Request Number: 26-00090223 • Address: W LEDBETTER DR & S R L THORNTON FWY SB, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00090223
Address
W LEDBETTER DR & S R L THORNTON FWY SB, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-06T07:20:29.000
Update Date
2026-03-09T11:37:15.000
Closed Date
2026-03-09T11:37:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Internal
Unique Key
500cs00001a6BoLAAU
Lat Location
(32.68716974223447400,-96.82312777710203000)
22-00346469
Service Request Number: 22-00346469 • Address: 903 W CLARENDON DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00346469
Address
903 W CLARENDON DR, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-08-13T15:48:03.000
Update Date
2023-06-08T03:14:23.000
Closed Date
2022-08-17T10:13:49.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000003FiUiAAK
Lat Location
(32.73545928779915000,-96.83771258719949000)
25-00426392
Service Request Number: 25-00426392 • Address: GREENVILLE AVE & GOODWIN AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
25-00426392
Address
GREENVILLE AVE & GOODWIN AVE, DALLAS, TX, 75206
City Council District
14
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-17T23:59:00.000
Status
Closed
Created Date
2025-09-03T14:11:15.000
Update Date
2026-05-15T13:22:57.000
Closed Date
2026-05-15T13:22:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000zK4MBAA0
Lat Location
(32.82387062560732000,-96.77016344786243000)
25-00226786
Service Request Number: 25-00226786 • Address: DESDEMONA DR & TOLOSA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
25-00226786
Address
DESDEMONA DR & TOLOSA DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-05-19T23:59:00.000
Status
Closed
Created Date
2025-05-15T14:18:17.000
Update Date
2025-05-19T21:50:26.000
Closed Date
2025-05-19T21:50:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000heLbGAAU
Lat Location
(32.85159129522813000,-96.67668174859791000)
21-00266996
Service Request Number: 21-00266996 • Address: WOODCREST LN & CONCHO ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00266996
Address
WOODCREST LN & CONCHO ST, DALLAS, TX, 75206
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-03-29T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:41:23.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-03-25T13:41:59.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000jChDCAA0
Lat Location
(32.84011308875479000,-96.76447243681046000)
26-00218002
Service Request Number: 26-00218002 • Address: 7935 GREENSPAN AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00218002
Address
7935 GREENSPAN AVE, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-20T18:50:54.000
Update Date
2026-05-28T14:37:09.000
Closed Date
2026-05-26T13:50:19.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001qK4LxAAK
Lat Location
(32.65021455140135000,-96.83137663511873000)
26-00091879
Service Request Number: 26-00091879 • Address: 9726 GLENGREEN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00091879
Address
9726 GLENGREEN DR, DALLAS, TX, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-20T23:59:00.000
Status
Closed
Created Date
2026-03-06T21:23:26.000
Update Date
2026-03-09T08:31:38.000
Closed Date
2026-03-09T08:31:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aIkryAAC
Lat Location
(32.74363488633644000,-96.65379697618737000)
26-00277623
Service Request Number: 26-00277623 • Address: 3935 ROCHELLE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00277623
Address
3935 ROCHELLE DR, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-07-01T23:59:00.000
Status
Closed
Created Date
2026-06-24T23:08:39.000
Update Date
2026-06-28T17:23:08.000
Closed Date
2026-06-26T17:22:33.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001yDzCHAA0
Lat Location
(32.87455031157658000,-96.84959131512952000)
26-00086023
Service Request Number: 26-00086023 • Address: 12685 PARK CENTRAL DR, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
26-00086023
Address
12685 PARK CENTRAL DR, DALLAS, TX, 75251
City Council District
11
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-03-24T23:59:00.000
Status
Closed
Created Date
2026-03-03T22:11:43.000
Update Date
2026-03-09T10:12:00.000
Closed Date
2026-03-09T10:12:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZYlr3AAD
Lat Location
(32.91964285441997000,-96.77735199014592000)
26-00394748
Service Request Number: 26-00394748 • Address: 9590 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00394748
Address
9590 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-04T08:27:30.000
Update Date
2026-09-12T16:56:16.000
Closed Date
2026-09-10T16:09:08.000
Priority
Emergency
Method Received Description
API
Unique Key
500cs00002Eyta3AAB
Lat Location
(32.90924165320830500,-96.72676950339903000)
26-00015706
Service Request Number: 26-00015706 • Address: 2827 WASKOM ST, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00015706
Address
2827 WASKOM ST, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-01-12T13:48:29.000
Update Date
2026-03-09T15:33:34.000
Closed Date
2026-02-03T11:29:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001OxmWvAAJ
Lat Location
(32.84654550115606500,-96.66711485530033000)
26-00160460
Service Request Number: 26-00160460 • Address: 839 N CLINTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00160460
Address
839 N CLINTON AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-16T20:23:56.000
Update Date
2026-04-29T17:30:19.000
Closed Date
2026-04-29T16:44:20.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ibbDGAAY
Lat Location
(32.75318431660896000,-96.84169969730382000)
26-00083695
Service Request Number: 26-00083695 • Address: 2722 GOULD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00083695
Address
2722 GOULD ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-02T16:36:02.000
Update Date
2026-03-09T16:04:34.000
Closed Date
2026-03-09T16:04:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZEYRlAAP
Lat Location
(32.76203635074280400,-96.78252096379411000)
25-00308608
Service Request Number: 25-00308608 • Address: 7023 CORONADO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
25-00308608
Address
7023 CORONADO AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-06-27T21:15:15.000
Update Date
2025-07-11T16:25:13.000
Closed Date
2025-07-11T15:39:09.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000o3PEnAAM
Lat Location
(32.81186795669627500,-96.73777185634296000)
24-00045783
Service Request Number: 24-00045783 • Address: 4514 WOODSTOCK DR, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
24-00045783
Address
4514 WOODSTOCK DR, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2024-01-30T15:16:47.000
Update Date
2024-02-08T12:43:42.000
Closed Date
2024-02-08T12:42:58.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000079zfpAAA
Lat Location
(32.68884273020303000,-96.83912514822220000)
25-00185199
Service Request Number: 25-00185199 • Address: 4028 O B CROWE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
25-00185199
Address
4028 O B CROWE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-04-28T18:59:00.000
Status
Closed
Created Date
2025-04-23T22:40:03.000
Update Date
2025-04-28T11:41:18.000
Closed Date
2025-04-28T11:41:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000eRntdAAC
Lat Location
(32.77488024048762000,-96.66032833204152000)
23-00350100
Service Request Number: 23-00350100 • Address: 542 E JEFFERSON BLVD, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
23-00350100
Address
542 E JEFFERSON BLVD, DALLAS, TX, 75203
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-08-02T23:59:00.000
Status
Closed
Created Date
2023-07-30T13:50:16.000
Update Date
2023-07-30T23:34:46.000
Closed Date
2023-07-30T23:34:46.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000060we3AAA
Lat Location
(32.74666527870085000,-96.81635642972044000)
25-00105476
Service Request Number: 25-00105476 • Address: 2714 HONDO AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
25-00105476
Address
2714 HONDO AVE, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Illegal Dumping Sign - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-03-30T18:59:00.000
Status
Closed
Created Date
2025-03-10T16:44:38.000
Update Date
2025-04-01T09:33:01.000
Closed Date
2025-04-01T09:32:36.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Y3mz3AAB
Lat Location
(32.81172128921654000,-96.81914947621452000)
26-00401278
Service Request Number: 26-00401278 • Address: 4934 PARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00401278
Address
4934 PARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-11T23:59:00.000
Status
Closed
Created Date
2026-09-09T15:27:00.000
Update Date
2026-09-12T10:40:14.000
Closed Date
2026-09-10T10:39:44.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00002GFupFAAT
Lat Location
(32.78985586758102500,-96.75686118229231000)
26-00392146
Service Request Number: 26-00392146 • Address: 704 MANHATTAN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00392146
Address
704 MANHATTAN DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-09-11T23:59:00.000
Status
Closed
Created Date
2026-09-02T14:51:39.000
Update Date
2026-09-04T13:16:16.000
Closed Date
2026-09-04T13:16:16.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002EXLasAAH
Lat Location
(32.72439704752959000,-96.67642203419390000)
20-01106678
Service Request Number: 20-01106678 • Address: 10723 COTILLION DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01106678
Address
10723 COTILLION DR, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-11-13T00:59:00.000
Status
Closed
Created Date
2020-11-09T19:52:41.000
Update Date
2023-06-09T03:23:41.000
Closed Date
2020-11-09T20:04:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000blT3mAAE
Lat Location
(32.83760112334442000,-96.66295235267003000)
23-00476874
Service Request Number: 23-00476874 • Address: 5923 LINDENSHIRE LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
23-00476874
Address
5923 LINDENSHIRE LN, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2023-10-16T22:10:16.000
Status
Closed
Created Date
2023-10-15T22:10:16.000
Update Date
2023-10-15T22:10:19.000
Closed Date
2023-10-15T22:10:16.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006Tda5AAC
Lat Location
(32.91248962921597000,-96.80652870924501000)
20-01081689
Service Request Number: 20-01081689 • Address: 5961 FOX HILL LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-01081689
Address
5961 FOX HILL LN, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-10-31T12:11:12.000
Update Date
2023-06-09T03:27:43.000
Closed Date
2020-11-13T10:14:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000bjoSRAAY
Lat Location
(32.67370282795579000,-96.83900335477658000)
20-00994333
Service Request Number: 20-00994333 • Address: 6205 BEXAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00994333
Address
6205 BEXAR ST, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-10-03T17:09:53.000
Update Date
2023-06-09T04:01:18.000
Closed Date
2020-10-13T08:32:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000ZlHqCAAV
Lat Location
(32.74099174139007000,-96.75349686545229000)
26-00095433
Service Request Number: 26-00095433 • Address: 6612 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00095433
Address
6612 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T19:52:17.000
Update Date
2026-03-09T19:57:54.000
Closed Date
2026-03-09T19:57:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aigUcAAI
Lat Location
(32.77470429805769000,-96.70558454400688000)
23-00582494
Service Request Number: 23-00582494 • Address: 1103 MIRAGE CANYON DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
23-00582494
Address
1103 MIRAGE CANYON DR, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-01-09T00:59:00.000
Status
Closed
Created Date
2023-12-29T13:01:45.000
Update Date
2024-01-02T18:04:47.000
Closed Date
2024-01-02T18:04:47.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006wtIzAAI
Lat Location
(32.65457628322679500,-96.84087936004944000)
22-00292237
Service Request Number: 22-00292237 • Address: 4919 BARTLETT AVE, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
22-00292237
Address
4919 BARTLETT AVE, DALLAS, TX, 75216
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2022-07-18T23:59:00.000
Status
Closed
Created Date
2022-07-11T12:38:07.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-12T08:49:39.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002qeJ4AAI
Lat Location
(32.68789769251447600,-96.79305052380295000)
26-00087312
Service Request Number: 26-00087312 • Address: 4204 COBBLERS LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00087312
Address
4204 COBBLERS LN, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T15:09:08.000
Update Date
2026-03-09T09:05:11.000
Closed Date
2026-03-09T09:04:57.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZjXmLAAV
Lat Location
(32.98908354686873000,-96.83835384623700000)
24-00498313
Service Request Number: 24-00498313 • Address: 2017 HEATHER GLEN DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
24-00498313
Address
2017 HEATHER GLEN DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-01-14T00:59:00.000
Status
Closed
Created Date
2024-10-14T12:51:04.000
Update Date
2024-10-17T07:25:40.000
Closed Date
2024-10-17T07:25:40.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000DdEbYAAV
Lat Location
(32.67638813456731000,-96.85227197859189000)
23-00323229
Service Request Number: 23-00323229 • Address: 2406 WILTON AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00323229
Address
2406 WILTON AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-14T14:30:05.000
Update Date
2023-08-15T09:47:18.000
Closed Date
2023-08-15T09:47:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005vOa9AAE
Lat Location
(32.72920844046799000,-96.85724535493577000)
24-00458675
Service Request Number: 24-00458675 • Address: 7250 ELAM RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
24-00458675
Address
7250 ELAM RD, DALLAS, TX, 75217
City Council District
8
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-10-01T23:59:00.000
Status
Closed
Created Date
2024-09-21T12:14:35.000
Update Date
2024-09-30T09:42:18.000
Closed Date
2024-09-30T09:42:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000009l75kAAA
Lat Location
(32.71962982759512000,-96.69760981262800000)
26-00402040
Service Request Number: 26-00402040 • Address: 5505 NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00402040
Address
5505 NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-11T23:59:00.000
Status
Closed
Created Date
2026-09-10T08:29:38.000
Update Date
2026-09-12T10:03:13.000
Closed Date
2026-09-10T10:02:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00002GNd4sAAD
Lat Location
(32.90236893829937000,-96.81415177275929000)
24-00425134
Service Request Number: 24-00425134 • Address: 701 N EDGEFIELD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00425134
Address
701 N EDGEFIELD AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-01T16:10:11.000
Update Date
2024-09-04T16:49:02.000
Closed Date
2024-09-04T16:49:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000006tuR8AAI
Lat Location
(32.75092443138516500,-96.84420363202669000)
26-00350588
Service Request Number: 26-00350588 • Address: 1100 BECKLEYMEADE AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00350588
Address
1100 BECKLEYMEADE AVE, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-07T19:07:23.000
Update Date
2026-08-08T12:20:02.000
Closed Date
2026-08-08T12:20:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000028Fo8YAAS
Lat Location
(32.64022579743219000,-96.84024760321518000)
26-00151462
Service Request Number: 26-00151462 • Address: 1818 1ST AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00151462
Address
1818 1ST AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-11T23:04:18.000
Update Date
2026-04-14T11:34:12.000
Closed Date
2026-04-14T11:34:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hSnMIAA0
Lat Location
(32.77458407234231400,-96.75758796939051000)
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