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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
26-00093933
Service Request Number: 26-00093933 • Address: 4222 ROSELAND AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
26-00093933
Address
4222 ROSELAND AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T09:27:06.000
Update Date
2026-03-09T13:31:52.000
Closed Date
2026-03-09T13:31:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aXiufAAC
Lat Location
(32.80122930939078400,-96.78387801091708000)
25-00143747
Service Request Number: 25-00143747 • Address: 2385 VAGAS ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
25-00143747
Address
2385 VAGAS ST, DALLAS, TX, 75219
City Council District
2
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-04-11T18:59:00.000
Status
Closed (Transferred)
Created Date
2025-03-13T17:32:54.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2025-04-01T11:27:23.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000b9b9XAAQ
Lat Location
(32.80728686119809400,-96.82146747165132000)
22-00545535
Service Request Number: 22-00545535 • Address: 11760 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00545535
Address
11760 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-12-20T00:59:00.000
Status
Closed
Created Date
2022-12-16T17:24:31.000
Update Date
2023-06-08T02:02:31.000
Closed Date
2022-12-16T17:44:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004UF4GAAW
Lat Location
(32.85501610683439000,-96.64950632328677000)
22-00292232
Service Request Number: 22-00292232 • Address: E 8TH ST & S R L THORNTON FWY SB, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
22-00292232
Address
E 8TH ST & S R L THORNTON FWY SB, DALLAS, TX, 75203
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-07-12T23:59:00.000
Status
Closed
Created Date
2022-07-11T12:36:29.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-07-11T12:57:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002qeD1AAI
Lat Location
(32.75123843480066000,-96.80970017854779000)
26-00239605
Service Request Number: 26-00239605 • Address: 3901 BRYAN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00239605
Address
3901 BRYAN ST, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-03T10:26:10.000
Update Date
2026-06-03T13:58:15.000
Closed Date
2026-06-03T13:58:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001sy7NDAAY
Lat Location
(32.79641961196091400,-96.78269775194680000)
26-00155999
Service Request Number: 26-00155999 • Address: INWOOD RD & ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00155999
Address
INWOOD RD & ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-14T16:02:53.000
Update Date
2026-04-14T19:58:07.000
Closed Date
2026-04-14T19:58:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001i2W5CAAU
Lat Location
(32.89494921604686000,-96.81990522095322000)
22-00374785
Service Request Number: 22-00374785 • Address: 4252 DALLAS FT WORTH TPKE EB, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
22-00374785
Address
4252 DALLAS FT WORTH TPKE EB, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-08-30T11:58:37.000
Update Date
2023-06-08T04:23:45.000
Closed Date
2022-09-19T10:22:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000003Q7NPAA0
Lat Location
(32.76652353570936000,-96.89415685106219000)
26-00090792
Service Request Number: 26-00090792 • Address: 1700 S EDGEFIELD AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
26-00090792
Address
1700 S EDGEFIELD AVE, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-06T11:54:41.000
Update Date
2026-03-09T13:49:50.000
Closed Date
2026-03-09T13:49:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001a9p69AAA
Lat Location
(32.72921544612343000,-96.84429379318466000)
22-00422900
Service Request Number: 22-00422900 • Address: 2850 COOMBS CREEK DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
22-00422900
Address
2850 COOMBS CREEK DR, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-09-29T23:59:00.000
Status
Closed
Created Date
2022-09-26T22:10:19.000
Update Date
2023-06-08T02:35:03.000
Closed Date
2022-09-26T23:22:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003g4CFAAY
Lat Location
(32.71622316235651000,-96.88093178564505000)
24-00529625
Service Request Number: 24-00529625 • Address: 8651 ELDON DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00529625
Address
8651 ELDON DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-11-09T00:59:00.000
Status
Closed
Created Date
2024-11-01T09:39:59.000
Update Date
2024-11-04T16:38:30.000
Closed Date
2024-11-04T16:38:29.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Gr2qUAAR
Lat Location
(32.73976016651616000,-96.67281646752830000)
26-00088173
Service Request Number: 26-00088173 • Address: HILLCREST RD & PARK LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
26-00088173
Address
HILLCREST RD & PARK LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - All Out - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-05T07:57:57.000
Update Date
2026-03-09T11:47:22.000
Closed Date
2026-03-09T11:47:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001Zqa5xAAB
Lat Location
(32.87346935405684400,-96.78689114020547000)
25-00041553
Service Request Number: 25-00041553 • Address: 7557 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00041553
Address
7557 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-01-30T12:54:18.000
Update Date
2025-03-06T10:34:24.000
Closed Date
2025-03-06T10:34:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000SUHTCAA5
Lat Location
(32.65435158798227000,-96.78312089703279000)
23-00387298
Service Request Number: 23-00387298 • Address: 2227 JORDAN ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00387298
Address
2227 JORDAN ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-08-22T23:59:00.000
Status
Closed
Created Date
2023-08-20T15:09:45.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-08-24T00:46:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000068h9RAAQ
Lat Location
(32.75808887187507000,-96.76761966197381000)
25-00512291
Service Request Number: 25-00512291 • Address: 3214 HERBERT ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00512291
Address
3214 HERBERT ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-10-23T10:56:35.000
Update Date
2025-12-04T17:11:51.000
Closed Date
2025-12-04T17:11:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000018TlknAAC
Lat Location
(32.78068299305732000,-96.83003967213719000)
26-00208607
Service Request Number: 26-00208607 • Address: FULLERTON DR & REMOND DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00208607
Address
FULLERTON DR & REMOND DR, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-05-18T23:59:00.000
Status
Closed
Created Date
2026-05-15T08:27:47.000
Update Date
2026-05-15T10:57:18.000
Closed Date
2026-05-15T10:57:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001p9u1uAAA
Lat Location
(32.76407738663953500,-96.86414617477847000)
21-00338722
Service Request Number: 21-00338722 • Address: 4601 JUNIUS ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
21-00338722
Address
4601 JUNIUS ST, DALLAS, TX, 75246
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-04-19T00:59:00.000
Status
Closed
Created Date
2021-04-15T21:03:32.000
Update Date
2023-06-09T02:50:41.000
Closed Date
2021-04-15T22:22:10.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000jzFBMAA2
Lat Location
(32.79661378238092000,-96.77176534432712000)
24-00286947
Service Request Number: 24-00286947 • Address: 5506 BOTHAM JEAN BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00286947
Address
5506 BOTHAM JEAN BLVD, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-07-29T23:59:00.000
Status
Closed
Created Date
2024-06-13T14:49:41.000
Update Date
2024-06-19T11:10:52.000
Closed Date
2024-06-19T11:10:52.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000084MDnAAM
Lat Location
(32.73856213554926000,-96.75813904582276000)
23-00442650
Service Request Number: 23-00442650 • Address: 7760 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
23-00442650
Address
7760 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-09-23T12:23:54.000
Update Date
2023-09-26T07:59:32.000
Closed Date
2023-09-26T07:59:30.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006LadJAAS
Lat Location
(32.98773282090916000,-96.77204541298396000)
26-00093399
Service Request Number: 26-00093399 • Address: 18619 CROWNOVER CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00093399
Address
18619 CROWNOVER CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-08T16:37:48.000
Update Date
2026-03-09T10:58:57.000
Closed Date
2026-03-09T10:58:34.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001aSW4YAAW
Lat Location
(33.00409079420962400,-96.79517837423067000)
26-00087367
Service Request Number: 26-00087367 • Address: 7711 QUEENSFERRY LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00087367
Address
7711 QUEENSFERRY LN, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T15:20:42.000
Update Date
2026-03-09T10:50:36.000
Closed Date
2026-03-09T10:50:26.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Ziz82AAB
Lat Location
(32.98056054686312000,-96.77256912673172000)
23-00312323
Service Request Number: 23-00312323 • Address: 7575 S WESTMORELAND RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
23-00312323
Address
7575 S WESTMORELAND RD, DALLAS, TX, 75237
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2023-07-09T23:59:00.000
Status
Closed
Created Date
2023-07-08T17:13:26.000
Update Date
2023-07-09T11:51:57.000
Closed Date
2023-07-09T11:51:56.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005tAFOAA2
Lat Location
(32.65387659036048000,-96.88641242532799000)
26-00095407
Service Request Number: 26-00095407 • Address: 5426 MELROSE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00095407
Address
5426 MELROSE AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T19:06:22.000
Update Date
2026-03-09T21:38:16.000
Closed Date
2026-03-09T21:38:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ainCfAAI
Lat Location
(32.81520684238278000,-96.77626459527728000)
26-00154195
Service Request Number: 26-00154195 • Address: 4104 WESTERN ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00154195
Address
4104 WESTERN ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-13T21:55:16.000
Update Date
2026-04-14T16:19:13.000
Closed Date
2026-04-14T16:19:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hpLnYAAU
Lat Location
(32.72981368869471000,-96.88687661771166000)
25-00015816
Service Request Number: 25-00015816 • Address: 2907 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00015816
Address
2907 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-01-22T00:59:00.000
Status
Closed
Created Date
2025-01-13T16:53:42.000
Update Date
2025-01-16T09:39:12.000
Closed Date
2025-01-16T09:39:12.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000QG3FtAAL
Lat Location
(32.71124496815591000,-96.81098167803958000)
23-00171239
Service Request Number: 23-00171239 • Address: 2656 COMMUNITY DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
23-00171239
Address
2656 COMMUNITY DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2023-05-26T23:59:00.000
Status
Closed
Created Date
2023-04-15T16:30:11.000
Update Date
2023-06-07T00:53:10.000
Closed Date
2023-04-24T15:22:36.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005ScujAAC
Lat Location
(32.85659183400233000,-96.87524697839628000)
22-00074887
Service Request Number: 22-00074887 • Address: 220 W 10TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00074887
Address
220 W 10TH ST, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Commercial Services - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-03-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-02-28T14:04:23.000
Update Date
2023-06-08T23:36:48.000
Closed Date
2022-02-28T14:06:34.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001SlJ2AAK
Lat Location
(32.74494526417680600,-96.82506234316739000)
22-00020154
Service Request Number: 22-00020154 • Address: 4102 FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
22-00020154
Address
4102 FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-01-18T00:59:00.000
Status
Closed
Created Date
2022-01-16T18:34:33.000
Update Date
2023-06-08T23:41:30.000
Closed Date
2022-01-16T18:50:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000vLqqiAAC
Lat Location
(32.72633586917747600,-96.88695977794737000)
21-00310568
Service Request Number: 21-00310568 • Address: 3094 N STEMMONS FWY NB, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00310568
Address
3094 N STEMMONS FWY NB, DALLAS, TX, 75247
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-04-07T13:40:14.000
Update Date
2023-06-09T01:57:56.000
Closed Date
2021-04-07T13:42:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000jwV0jAAE
Lat Location
(32.81215102234314000,-96.86098499872213000)
26-00206602
Service Request Number: 26-00206602 • Address: 3912 HOLLAND AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00206602
Address
3912 HOLLAND AVE, DALLAS, TX, 75219
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-05-21T23:59:00.000
Status
Closed
Created Date
2026-05-14T09:05:49.000
Update Date
2026-05-15T14:53:16.000
Closed Date
2026-05-15T14:53:16.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ovArmAAE
Lat Location
(32.81483434440343000,-96.80509596092313000)
24-00100789
Service Request Number: 24-00100789 • Address: 4426 HAMILTON AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
24-00100789
Address
4426 HAMILTON AVE, DALLAS, TX, 75210
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-03-06T18:59:00.000
Status
Closed
Created Date
2024-03-04T15:18:31.000
Update Date
2024-03-05T16:45:48.000
Closed Date
2024-03-05T16:45:47.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000007OqV9AAK
Lat Location
(32.77786093253390000,-96.74753577519020000)
22-00136724
Service Request Number: 22-00136724 • Address: 6815 NORTHPORT DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
22-00136724
Address
6815 NORTHPORT DR, DALLAS, TX, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-04-09T16:54:52.000
Update Date
2023-06-08T23:10:36.000
Closed Date
2022-04-09T16:59:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000001mhJkAAI
Lat Location
(32.89053046032773000,-96.78804672957475000)
22-00291266
Service Request Number: 22-00291266 • Address: 2107 N HENDERSON AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
22-00291266
Address
2107 N HENDERSON AVE, DALLAS, TX, 75206
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-10T23:36:18.000
Update Date
2023-06-08T03:11:53.000
Closed Date
2022-07-10T23:39:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002qHeEAAU
Lat Location
(32.81269942873403500,-96.77625801568301000)
26-00306981
Service Request Number: 26-00306981 • Address: 3410 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00306981
Address
3410 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-07-14T23:59:00.000
Status
Closed
Created Date
2026-07-13T12:18:42.000
Update Date
2026-07-16T13:04:14.000
Closed Date
2026-07-14T13:03:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs000022Ca3xAAC
Lat Location
(32.71408428619277000,-96.76645717079928000)
24-00321076
Service Request Number: 24-00321076 • Address: 4111 CARPENTER AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
24-00321076
Address
4111 CARPENTER AVE, DALLAS, TX, 75210
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-07-11T00:59:00.000
Status
Closed
Created Date
2024-07-02T15:48:13.000
Update Date
2024-07-09T10:14:04.000
Closed Date
2024-07-09T10:14:03.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000008C3GvAAK
Lat Location
(32.76875152953610400,-96.74419303350915000)
23-00394897
Service Request Number: 23-00394897 • Address: 4727 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
23-00394897
Address
4727 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-08-28T23:59:00.000
Status
Closed
Created Date
2023-08-24T13:03:25.000
Update Date
2023-08-24T22:02:02.000
Closed Date
2023-08-24T22:02:02.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000006AMGrAAO
Lat Location
(32.77870866200827000,-96.89768042940810000)
22-00265419
Service Request Number: 22-00265419 • Address: 11022 FERNDALE RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
22-00265419
Address
11022 FERNDALE RD, DALLAS, TX, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-06-26T23:59:00.000
Status
Closed
Created Date
2022-06-23T12:48:09.000
Update Date
2023-06-08T23:15:45.000
Closed Date
2022-06-26T14:08:43.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002frBgAAI
Lat Location
(32.89266646184372400,-96.71704181213931000)
26-00209597
Service Request Number: 26-00209597 • Address: 3315 LAWNVIEW AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00209597
Address
3315 LAWNVIEW AVE, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-15T14:58:43.000
Update Date
2026-05-15T15:03:31.000
Closed Date
2026-05-15T15:03:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001pHyczAAC
Lat Location
(32.76934163580023000,-96.71901781473886000)
26-00095408
Service Request Number: 26-00095408 • Address: 3099 RIVER BIRCH DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
26-00095408
Address
3099 RIVER BIRCH DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T19:08:27.000
Update Date
2026-03-09T21:30:25.000
Closed Date
2026-03-09T21:30:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aiSL8AAM
Lat Location
(32.65785591166265000,-96.65450824899919000)
23-00547524
Service Request Number: 23-00547524 • Address: 4685 BRIDLE WOOD DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
23-00547524
Address
4685 BRIDLE WOOD DR, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-12-06T00:59:00.000
Status
Closed
Created Date
2023-12-02T14:07:00.000
Update Date
2023-12-02T17:28:12.000
Closed Date
2023-12-02T17:28:12.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006mKecAAE
Lat Location
(32.71832701863062500,-96.89950984536060000)
22-00432323
Service Request Number: 22-00432323 • Address: 11601 AUDELIA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00432323
Address
11601 AUDELIA RD, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Overall Service Request Due Date
2022-10-03T23:59:00.000
Status
Closed
Created Date
2022-10-02T17:07:54.000
Update Date
2023-06-08T02:41:12.000
Closed Date
2022-10-02T17:07:54.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000003jKWyAAM
Lat Location
(32.90589338257502000,-96.71800290175872000)
22-00246429
Service Request Number: 22-00246429 • Address: 11400 WOODMEADOW PKWY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00246429
Address
11400 WOODMEADOW PKWY, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-06-14T23:59:00.000
Status
Closed
Created Date
2022-06-11T12:23:54.000
Update Date
2023-06-08T23:18:17.000
Closed Date
2022-06-20T12:02:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000002Qy25AAC
Lat Location
(32.85322984075742000,-96.64884885289014000)
22-00546755
Service Request Number: 22-00546755 • Address: 2017 SWEETBAY CT, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
22-00546755
Address
2017 SWEETBAY CT, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-12-24T00:59:00.000
Status
Closed
Created Date
2022-12-17T17:15:43.000
Update Date
2023-06-08T02:09:24.000
Closed Date
2022-12-22T16:55:05.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004UdRuAAK
Lat Location
(32.67416457636185400,-96.60597717547788000)
23-00336517
Service Request Number: 23-00336517 • Address: 3223 TOWNSEND DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
23-00336517
Address
3223 TOWNSEND DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2023-07-24T08:41:56.000
Status
Closed
Created Date
2023-07-22T08:41:56.000
Update Date
2023-07-22T08:42:00.000
Closed Date
2023-07-22T08:41:56.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005yDT9AAM
Lat Location
(32.89889425579137000,-96.87023875501244000)
26-00090674
Service Request Number: 26-00090674 • Address: 4947 REIGER AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00090674
Address
4947 REIGER AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-06T11:10:03.000
Update Date
2026-03-09T13:18:23.000
Closed Date
2026-03-09T13:18:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001a8wpdAAA
Lat Location
(32.79740860811790500,-96.76366253612280000)
25-00538037
Service Request Number: 25-00538037 • Address: 1009 E 11TH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
25-00538037
Address
1009 E 11TH ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-11-08T10:51:51.000
Update Date
2025-11-13T09:58:18.000
Closed Date
2025-11-13T09:11:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001CRUnRAAX
Lat Location
(32.74689253905191000,-96.80938118367335000)
26-00151986
Service Request Number: 26-00151986 • Address: 7099 S R L THORNTON FWY SB, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00151986
Address
7099 S R L THORNTON FWY SB, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-07-07T23:59:00.000
Status
Closed
Created Date
2026-04-12T17:37:42.000
Update Date
2026-04-14T16:39:00.000
Closed Date
2026-04-14T16:38:59.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hWqtRAAS
Lat Location
(32.66230985568975000,-96.82326455035343000)
25-00191734
Service Request Number: 25-00191734 • Address: 3826 TUMBLE RIDGE CT, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00191734
Address
3826 TUMBLE RIDGE CT, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street/Road Blockage - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-04-29T23:59:00.000
Status
Closed
Created Date
2025-04-28T09:15:21.000
Update Date
2025-04-28T10:32:10.000
Closed Date
2025-04-28T10:32:10.000
Outcome
Street blockage cleared/addressed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000exCB0AAM
Lat Location
(32.77020235924336000,-96.67173330729163000)
21-00042967
Service Request Number: 21-00042967 • Address: 808 SUNSET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00042967
Address
808 SUNSET AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-01-14T18:24:31.000
Update Date
2023-06-09T03:02:44.000
Closed Date
2021-01-15T10:05:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000egWiFAAU
Lat Location
(32.74413463089721400,-96.83617460824138000)
25-00150777
Service Request Number: 25-00150777 • Address: 5201 AMESBURY DR, DALLAS, TX, 75206 • City Council District: 9
Service Request Number
25-00150777
Address
5201 AMESBURY DR, DALLAS, TX, 75206
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-04T14:40:54.000
Update Date
2025-04-09T15:54:23.000
Closed Date
2025-04-09T15:54:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000bj3vhAAA
Lat Location
(32.85006378014449000,-96.76463515330560000)
21-00442920
Service Request Number: 21-00442920 • Address: 4729 FALLON PL, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00442920
Address
4729 FALLON PL, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-17T15:04:50.000
Update Date
2023-06-09T00:56:47.000
Closed Date
2021-06-16T15:34:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA70eAAC
Lat Location
(32.78236659060297600,-96.71144691524935000)
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