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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
25-00547951
Service Request Number: 25-00547951 • Address: 12234 BELLAFONTE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00547951
Address
12234 BELLAFONTE DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-01-30T00:59:00.000
Status
Closed
Created Date
2025-11-15T15:54:52.000
Update Date
2026-03-09T12:38:17.000
Closed Date
2026-03-09T12:38:06.000
Priority
Emergency
Method Received Description
API
Unique Key
500cs00001E5ZhLAAV
Lat Location
(32.91503995459557000,-96.76018572463810000)
23-00549061
Service Request Number: 23-00549061 • Address: 10544 STONE CANYON RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
23-00549061
Address
10544 STONE CANYON RD, DALLAS, TX, 75230
City Council District
11
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-12-14T00:59:00.000
Status
Closed (Duplicate)
Created Date
2023-12-04T11:23:07.000
Update Date
2023-12-05T13:42:07.000
Closed Date
2023-12-05T13:42:04.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006mlnyAAA
Lat Location
(32.88990882878435000,-96.77493639363661000)
25-00323476
Service Request Number: 25-00323476 • Address: 3740 KIESTCREST DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
25-00323476
Address
3740 KIESTCREST DR, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-07-14T18:59:00.000
Status
Closed
Created Date
2025-07-07T10:58:44.000
Update Date
2025-07-14T17:52:50.000
Closed Date
2025-07-14T17:52:22.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000pGONcAAO
Lat Location
(32.70229935785642000,-96.88155405819546000)
22-00291266
Service Request Number: 22-00291266 • Address: 2107 N HENDERSON AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
22-00291266
Address
2107 N HENDERSON AVE, DALLAS, TX, 75206
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-10T23:36:18.000
Update Date
2023-06-08T03:11:53.000
Closed Date
2022-07-10T23:39:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002qHeEAAU
Lat Location
(32.81269942873403500,-96.77625801568301000)
21-00883685
Service Request Number: 21-00883685 • Address: 6415 ETHEL DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00883685
Address
6415 ETHEL DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-10-06T23:59:00.000
Status
Closed
Created Date
2021-09-29T09:45:00.000
Update Date
2023-06-09T00:07:01.000
Closed Date
2021-10-05T16:45:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000rkuINAAY
Lat Location
(32.76536024774632000,-96.71100413509494000)
26-00152732
Service Request Number: 26-00152732 • Address: 6034 BRYAN PKWY, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00152732
Address
6034 BRYAN PKWY, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-13T10:24:37.000
Update Date
2026-04-14T15:14:58.000
Closed Date
2026-04-14T15:14:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001hdKnCAAU
Lat Location
(32.80864198690899000,-96.76383036849000000)
25-00050912
Service Request Number: 25-00050912 • Address: 4218 TACOMA ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00050912
Address
4218 TACOMA ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-02-05T10:53:24.000
Update Date
2025-02-06T16:03:16.000
Closed Date
2025-02-06T16:03:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000TKg0oAAD
Lat Location
(32.70666782057218600,-96.77631040228941000)
25-00027641
Service Request Number: 25-00027641 • Address: 2505 SAN MARCUS AVE, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
25-00027641
Address
2505 SAN MARCUS AVE, DALLAS, TX, 75228
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-01-22T18:59:00.000
Status
Closed
Created Date
2025-01-21T18:37:48.000
Update Date
2025-01-30T11:30:05.000
Closed Date
2025-01-30T11:30:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000RIzQUAA1
Lat Location
(32.83134732514099000,-96.67237059598497000)
25-00435542
Service Request Number: 25-00435542 • Address: 4315 CROZIER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00435542
Address
4315 CROZIER ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-09-11T23:59:00.000
Status
Closed
Created Date
2025-09-08T20:41:22.000
Update Date
2025-09-09T18:21:21.000
Closed Date
2025-09-09T18:21:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000010BR2rAAG
Lat Location
(32.75511569447492000,-96.76065302349745000)
21-00807289
Service Request Number: 21-00807289 • Address: 10040 GAYWOOD RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00807289
Address
10040 GAYWOOD RD, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-09-01T10:06:46.000
Update Date
2023-06-09T00:28:24.000
Closed Date
2021-09-03T09:53:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000qXE9iAAG
Lat Location
(32.88106847392598000,-96.81921331657970000)
26-00055414
Service Request Number: 26-00055414 • Address: 5254 VANDERBILT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00055414
Address
5254 VANDERBILT AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-11T18:21:52.000
Update Date
2026-02-27T16:57:30.000
Closed Date
2026-02-27T16:57:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001VU5UaAAL
Lat Location
(32.82436226330110000,-96.78102547389604000)
26-00093026
Service Request Number: 26-00093026 • Address: 5048 BRYAN ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
26-00093026
Address
5048 BRYAN ST, DALLAS, TX, 75206
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2026-03-23T23:59:00.000
Status
Closed
Created Date
2026-03-08T11:08:23.000
Update Date
2026-03-09T09:44:17.000
Closed Date
2026-03-09T09:43:58.000
Outcome
Final Results
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aQjViAAK
Lat Location
(32.80515755551766000,-96.77172806997862000)
23-00547915
Service Request Number: 23-00547915 • Address: 6612 GLADE ST, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
23-00547915
Address
6612 GLADE ST, DALLAS, TX, 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Overall Service Request Due Date
2023-12-05T00:59:00.000
Status
Closed
Created Date
2023-12-03T00:24:41.000
Update Date
2023-12-03T00:24:44.000
Closed Date
2023-12-03T00:24:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006mRGXAA2
Lat Location
(32.66744555970495000,-96.83356447388417000)
26-00200327
Service Request Number: 26-00200327 • Address: 4200 LEMMON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00200327
Address
4200 LEMMON AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-05-18T23:59:00.000
Status
Closed
Created Date
2026-05-11T09:15:07.000
Update Date
2026-05-11T11:55:29.000
Closed Date
2026-05-11T11:55:17.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00001o7H27AAE
Lat Location
(32.81590360518443000,-96.80991680755757000)
26-00093084
Service Request Number: 26-00093084 • Address: 6163 VICKERY BLVD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00093084
Address
6163 VICKERY BLVD, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Sidewalk Replacement Program - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-20T23:59:00.000
Status
Closed
Created Date
2026-03-08T11:58:33.000
Update Date
2026-03-09T13:49:44.000
Closed Date
2026-03-09T13:49:44.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aR9pyAAC
Lat Location
(32.82323227017271000,-96.75885649817370000)
26-00094721
Service Request Number: 26-00094721 • Address: 617 N DWIGHT AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
26-00094721
Address
617 N DWIGHT AVE, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T13:51:24.000
Update Date
2026-03-09T13:54:43.000
Closed Date
2026-03-09T13:54:42.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001acdeFAAQ
Lat Location
(32.74982255910199000,-96.90771290792958000)
25-00261758
Service Request Number: 25-00261758 • Address: 3971 MERRELL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
25-00261758
Address
3971 MERRELL RD, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-06-03T16:28:05.000
Update Date
2025-06-05T12:03:19.000
Closed Date
2025-06-05T11:17:10.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000kM22HAAS
Lat Location
(32.88785942626214600,-96.84590555662719000)
22-00275371
Service Request Number: 22-00275371 • Address: 923 SYLVANIA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
22-00275371
Address
923 SYLVANIA DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2022-07-14T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:37:36.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-07-03T09:41:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002jpQjAAI
Lat Location
(32.84597252836215400,-96.69907189944989000)
22-00148431
Service Request Number: 22-00148431 • Address: 2511 CLEARVIEW CIR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
22-00148431
Address
2511 CLEARVIEW CIR, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-04-16T15:51:58.000
Update Date
2023-06-08T23:04:57.000
Closed Date
2022-04-28T17:05:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000001qhkxAAA
Lat Location
(32.71780353324502000,-96.85978399402376000)
20-01158879
Service Request Number: 20-01158879 • Address: 1414 BELLEVIEW ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-01158879
Address
1414 BELLEVIEW ST, DALLAS, TX, 75215
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-11-27T12:53:04.000
Update Date
2023-06-09T03:12:50.000
Closed Date
2021-03-17T10:51:18.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000cZTOWAA4
Lat Location
(32.77098693610123000,-96.79224532041150000)
26-00126701
Service Request Number: 26-00126701 • Address: 2739 KAVASAR DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00126701
Address
2739 KAVASAR DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-27T15:35:54.000
Update Date
2026-03-30T12:48:41.000
Closed Date
2026-03-30T12:48:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001eW78TAAS
Lat Location
(32.66661885028309000,-96.77779726717621000)
21-00937626
Service Request Number: 21-00937626 • Address: 3756 SEGUIN DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00937626
Address
3756 SEGUIN DR, DALLAS, TX, 75220
City Council District
6
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-11-23T00:59:00.000
Status
Closed
Created Date
2021-11-05T11:07:22.000
Update Date
2023-06-08T23:54:52.000
Closed Date
2021-11-22T22:01:14.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000tPIJrAAO
Lat Location
(32.87839786735247000,-96.85381163375689000)
22-00356761
Service Request Number: 22-00356761 • Address: 735 E KIRNWOOD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00356761
Address
735 E KIRNWOOD DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-08-24T23:59:00.000
Status
Closed
Created Date
2022-08-19T12:38:41.000
Update Date
2023-06-08T03:07:21.000
Closed Date
2022-08-22T10:16:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003Jcg9AAC
Lat Location
(32.65314116099824600,-96.81270065845425000)
22-00556925
Service Request Number: 22-00556925 • Address: 1214 GRANT ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00556925
Address
1214 GRANT ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-24T10:17:06.000
Update Date
2023-06-08T02:12:06.000
Closed Date
2022-12-24T10:31:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000004Z5BaAAK
Lat Location
(32.74096978283997000,-96.80670122186501000)
25-00048895
Service Request Number: 25-00048895 • Address: 5003 BOTHAM JEAN BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00048895
Address
5003 BOTHAM JEAN BLVD, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-02-04T11:13:33.000
Update Date
2025-02-13T16:02:12.000
Closed Date
2025-02-13T16:02:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000TBPonAAH
Lat Location
(32.74591894082800000,-96.76211364436259000)
26-00419542
Service Request Number: 26-00419542 • Address: 4030 CALCULUS DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
26-00419542
Address
4030 CALCULUS DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works
Service Request Type
Traffic - Speed Control - TPW
Ert Estimated Response Time
120 Business Days
Overall Service Request Due Date
2027-03-15T23:59:00.000
Status
In Progress
Created Date
2026-09-21T14:28:49.000
Update Date
2026-09-21T17:09:25.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002IvRZZAA3
Lat Location
(32.91769978224207400,-96.84573125143078000)
24-00542253
Service Request Number: 24-00542253 • Address: 5520 MARGARITA DR, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
24-00542253
Address
5520 MARGARITA DR, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-09T08:30:52.000
Update Date
2024-11-12T16:04:57.000
Closed Date
2024-11-12T16:04:56.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000IBuvlAAD
Lat Location
(32.67850712472749600,-96.82446040454847000)
26-00156314
Service Request Number: 26-00156314 • Address: 3750 THROCKMORTON ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00156314
Address
3750 THROCKMORTON ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-14T19:07:37.000
Update Date
2026-04-14T20:44:40.000
Closed Date
2026-04-14T20:44:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001i4822AAA
Lat Location
(32.81560736879975000,-96.80528093835717000)
21-00267044
Service Request Number: 21-00267044 • Address: 2902 FRAZIER ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00267044
Address
2902 FRAZIER ST, DALLAS, TX, 75210
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:53:22.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-03-29T07:59:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000jChayAAC
Lat Location
(32.77298063310721000,-96.74340155321558000)
25-00407290
Service Request Number: 25-00407290 • Address: ELM ST & N ERVAY ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
25-00407290
Address
ELM ST & N ERVAY ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-08-28T23:59:00.000
Status
Closed
Created Date
2025-08-22T13:07:34.000
Update Date
2025-08-25T13:06:59.000
Closed Date
2025-08-25T13:06:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000xWp3vAAC
Lat Location
(32.78184631098273600,-96.79734045807635000)
21-00863049
Service Request Number: 21-00863049 • Address: 3530 BERTRAND AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00863049
Address
3530 BERTRAND AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-09-20T13:51:33.000
Update Date
2023-06-09T00:01:59.000
Closed Date
2021-12-27T11:08:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000rLnXuAAK
Lat Location
(32.76393275078655000,-96.74735606342227000)
26-00127106
Service Request Number: 26-00127106 • Address: BURMA RD & CARBONDALE ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
26-00127106
Address
BURMA RD & CARBONDALE ST, DALLAS, TX, 75216
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-30T23:59:00.000
Status
Closed
Created Date
2026-03-27T20:09:41.000
Update Date
2026-03-27T23:34:48.000
Closed Date
2026-03-27T23:34:34.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001eYKJOAA4
Lat Location
(32.71290968350302000,-96.74879750394736000)
25-00052343
Service Request Number: 25-00052343 • Address: 2923 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00052343
Address
2923 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-02-05T19:07:47.000
Update Date
2025-02-06T16:09:18.000
Closed Date
2025-02-06T15:23:12.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000TRSh6AAH
Lat Location
(32.71096549037352500,-96.81479934565532000)
20-01074839
Service Request Number: 20-01074839 • Address: 7202 COLGATE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01074839
Address
7202 COLGATE AVE, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2020-10-30T09:03:52.000
Status
Closed
Created Date
2020-10-29T09:03:52.000
Update Date
2023-06-09T03:26:41.000
Closed Date
2020-10-29T09:03:52.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000bjQiqAAE
Lat Location
(32.86032690118068400,-96.78293625357375000)
25-00153176
Service Request Number: 25-00153176 • Address: 6165 RIDGE CENTER DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
25-00153176
Address
6165 RIDGE CENTER DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-04-09T23:59:00.000
Status
Closed
Created Date
2025-04-07T06:18:01.000
Update Date
2025-04-07T19:24:45.000
Closed Date
2025-04-07T19:24:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000bvDMcAAM
Lat Location
(32.66658157025223000,-96.92721462115688000)
21-00473855
Service Request Number: 21-00473855 • Address: 10861 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00473855
Address
10861 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-26T07:49:55.000
Update Date
2023-06-09T00:55:15.000
Closed Date
2021-06-03T15:00:28.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000mOwLNAA0
Lat Location
(32.84400356144695400,-96.66321414759426000)
22-00453160
Service Request Number: 22-00453160 • Address: 9910 BLUFFCREEK DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
22-00453160
Address
9910 BLUFFCREEK DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-10-19T23:59:00.000
Status
Closed
Created Date
2022-10-16T21:15:32.000
Update Date
2023-06-08T02:38:11.000
Closed Date
2022-10-18T15:39:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000003quTVAAY
Lat Location
(32.75183738262115400,-96.65109589458443000)
23-00122357
Service Request Number: 23-00122357 • Address: 1515 S VERNON AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
23-00122357
Address
1515 S VERNON AVE, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-03-24T23:59:00.000
Status
Closed
Created Date
2023-03-17T15:06:14.000
Update Date
2023-06-07T01:27:57.000
Closed Date
2023-03-21T15:47:43.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005JuHqAAK
Lat Location
(32.73033133701447600,-96.83708408425949000)
21-00983659
Service Request Number: 21-00983659 • Address: 2822 KING COLE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00983659
Address
2822 KING COLE DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2022-01-12T00:59:00.000
Status
Closed
Created Date
2021-12-12T21:15:00.000
Update Date
2023-06-08T23:46:24.000
Closed Date
2021-12-14T00:00:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000uFLtXAAW
Lat Location
(32.72028803636670000,-96.77642056338864000)
21-00775938
Service Request Number: 21-00775938 • Address: 3211 SEEVERS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00775938
Address
3211 SEEVERS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-21T18:36:52.000
Update Date
2023-06-09T00:18:29.000
Closed Date
2021-08-24T12:25:34.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000pykrnAAA
Lat Location
(32.70569255306977400,-96.82198387989735000)
26-00077346
Service Request Number: 26-00077346 • Address: 3638 BICKERS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00077346
Address
3638 BICKERS ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-26T10:49:16.000
Update Date
2026-02-27T11:09:36.000
Closed Date
2026-02-27T11:09:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YRVbXAAX
Lat Location
(32.78531311471518000,-96.87933918107292000)
24-00519751
Service Request Number: 24-00519751 • Address: 7620 HILLARD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00519751
Address
7620 HILLARD DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-10-30T23:59:00.000
Status
Closed
Created Date
2024-10-26T09:57:34.000
Update Date
2024-10-28T14:20:46.000
Closed Date
2024-10-28T14:20:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Fs4HJAAZ
Lat Location
(32.73805535474876000,-96.69126316753581000)
24-00015794
Service Request Number: 24-00015794 • Address: 3040 EL TOVAR AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
24-00015794
Address
3040 EL TOVAR AVE, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-01-13T00:59:00.000
Status
Closed
Created Date
2024-01-11T12:59:17.000
Update Date
2024-01-11T14:22:49.000
Closed Date
2024-01-11T14:22:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000072GaqAAE
Lat Location
(32.70947752048545000,-96.87827700952325000)
23-00137493
Service Request Number: 23-00137493 • Address: 1910 SILVERADO DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
23-00137493
Address
1910 SILVERADO DR, DALLAS, TX, 75253
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-03-28T23:59:00.000
Status
Closed
Created Date
2023-03-27T15:37:47.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2023-03-27T18:01:19.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005MewRAAS
Lat Location
(32.68602044927103000,-96.61892628819247000)
26-00243792
Service Request Number: 26-00243792 • Address: 8555 SAN PEDRO PKWY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00243792
Address
8555 SAN PEDRO PKWY, DALLAS, TX, 75218
City Council District
9
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - PDD
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-06-22T23:59:00.000
Status
Closed
Created Date
2026-06-05T10:43:30.000
Update Date
2026-06-18T10:28:17.000
Closed Date
2026-06-18T10:21:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001tWe71AAC
Lat Location
(32.81786532283888000,-96.71022381228327000)
22-00275369
Service Request Number: 22-00275369 • Address: 1614 GEORGIA AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00275369
Address
1614 GEORGIA AVE, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-07-05T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:36:55.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-07-05T17:13:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002jpOOAAY
Lat Location
(32.72455552651033600,-96.80068163390449000)
23-00491230
Service Request Number: 23-00491230 • Address: 3133 SAN MARCUS AVE, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
23-00491230
Address
3133 SAN MARCUS AVE, DALLAS, TX, 75228
City Council District
2
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-10-25T23:59:00.000
Status
Closed
Created Date
2023-10-24T20:46:03.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2023-10-25T11:43:03.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000006XIZ7AAO
Lat Location
(32.83054986364473000,-96.66322869087647000)
26-00090974
Service Request Number: 26-00090974 • Address: 2500 WEDGLEA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00090974
Address
2500 WEDGLEA DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-06T13:02:00.000
Update Date
2026-03-09T11:04:13.000
Closed Date
2026-03-09T11:04:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aAQGxAAO
Lat Location
(32.75544779791459000,-96.86061689939373000)
26-00303574
Service Request Number: 26-00303574 • Address: 3112 SUNDIAL DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
26-00303574
Address
3112 SUNDIAL DR, DALLAS, TX, 75229
City Council District
6
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-07-13T23:59:00.000
Status
Closed
Created Date
2026-07-10T10:34:07.000
Update Date
2026-07-16T15:36:00.000
Closed Date
2026-07-10T10:56:10.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000021hhBNAAY
Lat Location
(32.90114838229234000,-96.87500476765398000)
23-00005097
Service Request Number: 23-00005097 • Address: 2844 GLADSTONE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00005097
Address
2844 GLADSTONE DR, DALLAS, TX, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-01-20T00:59:00.000
Status
Closed
Created Date
2023-01-04T13:26:42.000
Update Date
2023-06-07T01:54:21.000
Closed Date
2023-01-20T14:15:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004g4tTAAQ
Lat Location
(32.74008202123844000,-96.86740052976876000)
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