Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
24-00244352
Service Request Number: 24-00244352 • Address: 3516 CARL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
24-00244352
Address
3516 CARL ST, DALLAS, TX, 75210
City Council District
7
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-07-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2024-05-23T13:22:49.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-05-24T09:59:10.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007vwjTAAQ
Lat Location
(32.77156215921561000,-96.75588639268756000)
26-00148827
Service Request Number: 26-00148827 • Address: 4132 HOCKADAY DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00148827
Address
4132 HOCKADAY DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-10T09:22:59.000
Update Date
2026-04-14T09:14:02.000
Closed Date
2026-04-14T09:13:40.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hCFOcAAO
Lat Location
(32.90674242513566000,-96.84003144601690000)
24-00519633
Service Request Number: 24-00519633 • Address: 6233 MCCOMMAS BLVD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
24-00519633
Address
6233 MCCOMMAS BLVD, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-26T07:37:20.000
Update Date
2024-10-31T15:28:30.000
Closed Date
2024-10-31T15:28:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000FqzYHAAZ
Lat Location
(32.82942445042840000,-96.75876043197266000)
26-00094004
Service Request Number: 26-00094004 • Address: 11850 COLD HARBOR LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
26-00094004
Address
11850 COLD HARBOR LN, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-02-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2026-02-19T10:18:47.000
Update Date
2026-03-09T09:55:36.000
Closed Date
2026-03-09T09:55:34.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aYJB3AAO
Lat Location
(32.91062613593578600,-96.84866944688594000)
24-00100729
Service Request Number: 24-00100729 • Address: 2911 COLE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
24-00100729
Address
2911 COLE AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-03-07T18:59:00.000
Status
Closed
Created Date
2024-03-04T14:59:15.000
Update Date
2026-08-07T13:34:44.000
Closed Date
2024-03-05T17:16:40.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000007OpwXAAS
Lat Location
(32.80198741208978000,-96.80252659640952000)
26-00093115
Service Request Number: 26-00093115 • Address: 5123 STANFORD AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00093115
Address
5123 STANFORD AVE, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-08T12:29:44.000
Update Date
2026-03-09T15:24:54.000
Closed Date
2026-03-09T15:24:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aRNxmAAG
Lat Location
(32.85334427344006500,-96.82375326722638000)
25-00213591
Service Request Number: 25-00213591 • Address: FOREST LN & GREENVILLE AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00213591
Address
FOREST LN & GREENVILLE AVE, DALLAS, TX, 75243
City Council District
10
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-06-09T18:59:00.000
Status
Closed
Created Date
2025-05-08T18:48:10.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2025-05-09T07:17:15.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000ggenGAAQ
Lat Location
(32.90907254630706500,-96.74703496198589000)
25-00604817
Service Request Number: 25-00604817 • Address: 7220 BRAMLETT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00604817
Address
7220 BRAMLETT DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-12-30T17:32:38.000
Update Date
2026-01-06T16:52:19.000
Closed Date
2026-01-06T16:52:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001MXmAQAA1
Lat Location
(32.72902529504890600,-96.69787150834954000)
23-00341395
Service Request Number: 23-00341395 • Address: 6306 LINDEN LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
23-00341395
Address
6306 LINDEN LN, DALLAS, TX, 75230
City Council District
11
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-08-08T23:59:00.000
Status
Closed
Created Date
2023-07-25T12:39:47.000
Update Date
2023-07-27T13:22:22.000
Closed Date
2023-07-27T13:22:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005zA5CAAU
Lat Location
(32.92240079191872000,-96.79714269934522000)
24-00287028
Service Request Number: 24-00287028 • Address: 821 GOLDWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
24-00287028
Address
821 GOLDWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-06-16T23:59:00.000
Status
Closed
Created Date
2024-06-13T15:09:10.000
Update Date
2024-06-13T22:58:26.000
Closed Date
2024-06-13T22:58:26.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000084N75AAE
Lat Location
(32.65744943329410000,-96.83585752490436000)
24-00256370
Service Request Number: 24-00256370 • Address: 302 N BOND AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
24-00256370
Address
302 N BOND AVE, DALLAS, TX, 75211
City Council District
3
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-05-31T23:59:00.000
Status
Closed
Created Date
2024-05-30T13:58:44.000
Update Date
2024-06-02T22:38:24.000
Closed Date
2024-06-02T22:38:23.000
Outcome
Investigation Complete
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007y8npAAA
Lat Location
(32.74754604943967000,-96.90867734025417000)
26-00151159
Service Request Number: 26-00151159 • Address: 6477 FISHER RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00151159
Address
6477 FISHER RD, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-11T18:59:06.000
Update Date
2026-04-14T17:08:20.000
Closed Date
2026-04-14T16:22:12.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00001hRiuyAAC
Lat Location
(32.85324679939516600,-96.74938406051692000)
26-00176039
Service Request Number: 26-00176039 • Address: 110 W LAURELAND RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
26-00176039
Address
110 W LAURELAND RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-26T22:09:13.000
Update Date
2026-05-15T09:37:07.000
Closed Date
2026-05-15T08:51:11.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001knOKkAAM
Lat Location
(32.67459997965829000,-96.82346743956992000)
22-00299096
Service Request Number: 22-00299096 • Address: 4115 PLUM LEAF CT, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00299096
Address
4115 PLUM LEAF CT, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-14T17:12:50.000
Update Date
2023-06-08T03:14:57.000
Closed Date
2022-07-19T12:18:38.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000002tbBIAAY
Lat Location
(32.79143576099009000,-96.86126269758815000)
26-00142464
Service Request Number: 26-00142464 • Address: 1600 N BECKLEY AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
26-00142464
Address
1600 N BECKLEY AVE, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti Traffic Signal - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-04-04T19:40:51.000
Update Date
2026-04-07T09:27:23.000
Closed Date
2026-04-07T09:27:21.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001gSNPCAA4
Lat Location
(32.76402712658900600,-96.82266667557997000)
24-00310311
Service Request Number: 24-00310311 • Address: 18809 LINA ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
24-00310311
Address
18809 LINA ST, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2024-06-27T18:59:00.000
Status
Closed
Created Date
2024-06-26T15:36:53.000
Update Date
2024-06-26T15:36:57.000
Closed Date
2024-06-26T15:36:53.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000089YZTAA2
Lat Location
(33.00759819480342000,-96.84814025716295000)
23-00407781
Service Request Number: 23-00407781 • Address: 11141 CACTUS LN, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
23-00407781
Address
11141 CACTUS LN, DALLAS, TX, 75238
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-09-08T23:59:00.000
Status
Closed
Created Date
2023-08-31T16:26:44.000
Update Date
2023-09-07T14:32:43.000
Closed Date
2023-09-07T14:32:43.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006DAovAAG
Lat Location
(32.86873561322962000,-96.69038843353236000)
26-00393840
Service Request Number: 26-00393840 • Address: 3827 SADDLEBACK DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00393840
Address
3827 SADDLEBACK DR, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-09-03T13:58:38.000
Update Date
2026-09-14T15:35:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002Eo4U0AAJ
Lat Location
(32.77015189758998000,-96.67383597444723000)
26-00093572
Service Request Number: 26-00093572 • Address: 11419 HARRY HINES BLVD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
26-00093572
Address
11419 HARRY HINES BLVD, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TPW
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed
Created Date
2026-03-08T21:21:15.000
Update Date
2026-03-09T11:27:11.000
Closed Date
2026-03-09T11:27:00.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aTiusAAC
Lat Location
(32.89681232326251000,-96.89197960030816000)
21-00682932
Service Request Number: 21-00682932 • Address: 1837 E 8TH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00682932
Address
1837 E 8TH ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-07-23T17:00:02.000
Update Date
2023-06-09T00:35:53.000
Closed Date
2021-07-23T20:55:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000ooDMgAAM
Lat Location
(32.74804036073688000,-96.79616716042860000)
22-00075584
Service Request Number: 22-00075584 • Address: 4012 WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
22-00075584
Address
4012 WYCLIFF AVE, DALLAS, TX, 75219
City Council District
14
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-03-08T00:59:00.000
Status
Closed
Created Date
2022-02-28T19:46:48.000
Update Date
2023-06-08T23:36:56.000
Closed Date
2022-03-07T13:47:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001SwqSAAS
Lat Location
(32.81955130567255000,-96.80774951892735000)
26-00434035
Service Request Number: 26-00434035 • Address: 2909 W COLORADO BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00434035
Address
2909 W COLORADO BLVD, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
Closed
Created Date
2026-09-30T16:51:38.000
Update Date
2026-10-02T12:59:34.000
Closed Date
2026-10-02T12:59:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002LLcGVAA1
Lat Location
(32.75988404473578400,-96.86898089059580000)
25-00106223
Service Request Number: 25-00106223 • Address: 15799 PRESTON RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
25-00106223
Address
15799 PRESTON RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TPW
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-03-17T18:59:00.000
Status
Closed (Transferred)
Created Date
2025-03-10T17:05:17.000
Update Date
2025-03-11T09:13:49.000
Closed Date
2025-03-11T09:13:47.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Y9HHOAA3
Lat Location
(32.96220463591076600,-96.80474760234587000)
21-00615350
Service Request Number: 21-00615350 • Address: 9927 GALWAY DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00615350
Address
9927 GALWAY DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-07-02T23:55:37.000
Update Date
2023-06-12T01:16:03.000
Closed Date
2021-08-04T13:50:34.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000lbiILAAY
Lat Location
(32.83846520082638000,-96.69872982898339000)
26-00153499
Service Request Number: 26-00153499 • Address: 907 N CENTRAL SERV SB, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
26-00153499
Address
907 N CENTRAL SERV SB, DALLAS, TX, 75201
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-13T14:52:41.000
Update Date
2026-04-14T13:31:31.000
Closed Date
2026-04-14T13:31:14.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hktzVAAQ
Lat Location
(32.79033940207741000,-96.79287897326496000)
26-00092446
Service Request Number: 26-00092446 • Address: N AKARD ST & ELM ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
26-00092446
Address
N AKARD ST & ELM ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Knockdown - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-07T14:59:40.000
Update Date
2026-03-09T09:09:56.000
Closed Date
2026-03-09T09:09:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aMqh3AAC
Lat Location
(32.78133326480073000,-96.79975727829495000)
21-00937046
Service Request Number: 21-00937046 • Address: 626 KESSLER SPRINGS DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00937046
Address
626 KESSLER SPRINGS DR, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-11-10T00:59:00.000
Status
Closed
Created Date
2021-11-04T21:14:15.000
Update Date
2023-06-08T23:54:45.000
Closed Date
2021-11-11T12:50:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000tPDHkAAO
Lat Location
(32.75638439455366000,-96.83181794614205000)
22-00553625
Service Request Number: 22-00553625 • Address: 7211 LAVENDALE CIR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
22-00553625
Address
7211 LAVENDALE CIR, DALLAS, TX, 75230
City Council District
11
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-12-24T00:59:00.000
Status
Closed
Created Date
2022-12-22T09:44:59.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-12-22T12:12:19.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004Xmm4AAC
Lat Location
(32.89679632168683600,-96.78207036824617000)
26-00235192
Service Request Number: 26-00235192 • Address: 524 NOMAS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00235192
Address
524 NOMAS ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-03T23:59:00.000
Status
Closed
Created Date
2026-06-01T09:40:39.000
Update Date
2026-06-03T10:36:08.000
Closed Date
2026-06-01T10:35:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001sPDNRAA4
Lat Location
(32.78132651597209000,-96.83303500805474000)
26-00150066
Service Request Number: 26-00150066 • Address: 3302 COMMUNITY DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00150066
Address
3302 COMMUNITY DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-04-14T23:59:00.000
Status
Closed
Created Date
2026-04-10T19:51:39.000
Update Date
2026-04-10T22:44:58.000
Closed Date
2026-04-10T22:44:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hM9bFAAS
Lat Location
(32.86344878616577600,-96.86650664211825000)
26-00094311
Service Request Number: 26-00094311 • Address: 8120 S COCKRELL HILL RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
26-00094311
Address
8120 S COCKRELL HILL RD, DALLAS, TX, 75237
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T11:28:08.000
Update Date
2026-03-09T11:58:21.000
Closed Date
2026-03-09T11:58:21.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aZJc3AAG
Lat Location
(32.64845408873577000,-96.89110551942814000)
26-00176032
Service Request Number: 26-00176032 • Address: 550 GLEN OAKS BLVD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
26-00176032
Address
550 GLEN OAKS BLVD, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-26T22:00:33.000
Update Date
2026-05-15T17:36:13.000
Closed Date
2026-05-15T16:50:02.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001knMxFAAU
Lat Location
(32.67809463362933000,-96.83368265515891000)
25-00178968
Service Request Number: 25-00178968 • Address: 12710 EXECUTIVE DR, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
25-00178968
Address
12710 EXECUTIVE DR, DALLAS, TX, 75238
City Council District
9
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-05-20T18:59:00.000
Status
Closed (Transferred)
Created Date
2025-04-21T10:41:11.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2025-04-21T10:58:15.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500cs00000dwqcaAAA
Lat Location
(32.86809331262950500,-96.67824351761574000)
24-00077057
Service Request Number: 24-00077057 • Address: NEWCASTLE DR & DALE CREST DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
24-00077057
Address
NEWCASTLE DR & DALE CREST DR, DALLAS, TX, 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-02-20T00:59:00.000
Status
Closed
Created Date
2024-02-16T23:56:20.000
Update Date
2024-02-17T00:33:22.000
Closed Date
2024-02-17T00:33:22.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007Hb4gAAC
Lat Location
(32.87996826311896000,-96.87179031900578000)
23-00041418
Service Request Number: 23-00041418 • Address: 10300 SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
23-00041418
Address
10300 SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
ICR Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2023-03-09T12:51:28.000
Status
Closed
Created Date
2023-01-25T12:51:28.000
Update Date
2023-06-07T01:42:37.000
Closed Date
2023-01-25T12:54:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000004vPr0AAE
Lat Location
(32.76214336012957000,-96.64652027835186000)
26-00431853
Service Request Number: 26-00431853 • Address: 3605 OAK CREEK CIR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00431853
Address
3605 OAK CREEK CIR, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-09-29T15:12:17.000
Update Date
2026-10-02T12:33:45.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002L2vptAAB
Lat Location
(32.76947311158733000,-96.69449962733009000)
20-01199602
Service Request Number: 20-01199602 • Address: 1391 CY BLACKBURN CIR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01199602
Address
1391 CY BLACKBURN CIR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-12-12T20:15:32.000
Update Date
2023-06-09T03:22:31.000
Closed Date
2020-12-18T13:20:39.000
Priority
Priority
Method Received Description
API
Unique Key
500t000000dFEKbAAO
Lat Location
(32.73696390888386000,-96.66103480565795000)
23-00056848
Service Request Number: 23-00056848 • Address: 2711 RICKENBACKER DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
23-00056848
Address
2711 RICKENBACKER DR, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-02-10T00:59:00.000
Status
Closed
Created Date
2023-02-06T21:17:28.000
Update Date
2023-06-07T01:47:15.000
Closed Date
2023-02-09T17:15:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000055UvaAAE
Lat Location
(32.80463147137803000,-96.69595206912113000)
26-00335951
Service Request Number: 26-00335951 • Address: 2643 GIBBS WILLIAMS RD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
26-00335951
Address
2643 GIBBS WILLIAMS RD, DALLAS, TX, 75233
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-03T23:59:00.000
Status
Closed
Created Date
2026-07-30T10:26:49.000
Update Date
2026-08-02T09:35:09.000
Closed Date
2026-07-31T09:33:53.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00002685hGAAQ
Lat Location
(32.69835527109708600,-96.86315336406906000)
26-00092193
Service Request Number: 26-00092193 • Address: 6923 CHEVY CHASE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
26-00092193
Address
6923 CHEVY CHASE AVE, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-07T11:04:00.000
Update Date
2026-03-09T11:54:12.000
Closed Date
2026-03-09T11:08:07.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aLYvuAAG
Lat Location
(32.87180070221485000,-96.78629886998160000)
24-00529604
Service Request Number: 24-00529604 • Address: 1633 HANGING CLIFF DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00529604
Address
1633 HANGING CLIFF DR, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-11-07T00:59:00.000
Status
Closed
Created Date
2024-11-01T09:33:18.000
Update Date
2024-11-04T12:47:02.000
Closed Date
2024-11-04T12:37:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000GrdWhAAJ
Lat Location
(32.69618858069636000,-96.84800192362175000)
24-00222799
Service Request Number: 24-00222799 • Address: 1379 S AUSTIN ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
24-00222799
Address
1379 S AUSTIN ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-05-15T19:59:00.000
Status
Closed
Created Date
2024-05-13T09:03:18.000
Update Date
2026-08-07T14:28:42.000
Closed Date
2024-05-13T10:25:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007rBURAA2
Lat Location
(32.76713985635216600,-96.79686464578744000)
20-01169699
Service Request Number: 20-01169699 • Address: 3134 REED LN, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01169699
Address
3134 REED LN, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-12-02T09:58:32.000
Update Date
2023-06-09T03:16:14.000
Closed Date
2021-02-10T11:10:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000cadU1AAI
Lat Location
(32.76256791716913600,-96.75231521921782000)
25-00074203
Service Request Number: 25-00074203 • Address: 7808 CLODUS FIELDS DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
25-00074203
Address
7808 CLODUS FIELDS DR, DALLAS, TX, 75230
City Council District
11
Department
Office of Emergency Management and Crisis Response
Service Request Type
Inclement Weather Shelter Transportation - OHS
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-02-23T14:35:03.000
Status
Closed
Created Date
2025-02-20T14:35:03.000
Update Date
2025-02-20T15:27:05.000
Closed Date
2025-02-20T15:27:04.000
Outcome
Individual Not at the Location
Priority
High
Method Received Description
Phone
Unique Key
500cs00000VPpBxAAL
Lat Location
(32.91345735708219000,-96.77254655738527000)
26-00089197
Service Request Number: 26-00089197 • Address: 7412 NEUHOFF DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
26-00089197
Address
7412 NEUHOFF DR, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-05T13:55:32.000
Update Date
2026-03-09T06:23:59.000
Closed Date
2026-03-09T06:23:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZxJwSAAV
Lat Location
(32.70833796135455000,-96.69387205395746000)
26-00209793
Service Request Number: 26-00209793 • Address: 405 ALBRIGHT ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00209793
Address
405 ALBRIGHT ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-15T16:05:49.000
Update Date
2026-05-15T16:24:08.000
Closed Date
2026-05-15T16:24:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001pHHuhAAG
Lat Location
(32.75093439666573400,-96.80017982402522000)
25-00493445
Service Request Number: 25-00493445 • Address: 2521 BLANTON ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00493445
Address
2521 BLANTON ST, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-10-10T15:17:20.000
Update Date
2025-10-10T15:22:51.000
Closed Date
2025-10-10T15:22:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000015fN3kAAE
Lat Location
(32.75460926062236000,-96.66749351400003000)
26-00147425
Service Request Number: 26-00147425 • Address: 11309 PARK CENTRAL PL, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
26-00147425
Address
11309 PARK CENTRAL PL, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-09T13:07:34.000
Update Date
2026-04-14T13:44:08.000
Closed Date
2026-04-14T12:58:27.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001h2gxyAAA
Lat Location
(32.90333939258011500,-96.77134309886534000)
22-00136702
Service Request Number: 22-00136702 • Address: 3530 THOMAS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
22-00136702
Address
3530 THOMAS AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-04-09T16:33:33.000
Update Date
2023-06-08T23:10:36.000
Closed Date
2022-04-10T20:06:34.000
Priority
Emergency
Method Received Description
Proactive
Unique Key
5008z000001mh4XAAQ
Lat Location
(32.79994322591795000,-96.79249738593028000)
22-00546404
Service Request Number: 22-00546404 • Address: 5100 YOUNGBLOOD RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00546404
Address
5100 YOUNGBLOOD RD, DALLAS, TX, 75241
City Council District
8
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-01-04T00:59:00.000
Status
Closed
Created Date
2022-12-17T12:39:41.000
Update Date
2023-06-08T02:02:46.000
Closed Date
2022-12-22T13:18:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004UYTkAAO
Lat Location
(32.67688085582578000,-96.73237568988702000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface