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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
25-00051682
Service Request Number: 25-00051682 • Address: 4791 W LEDBETTER DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
25-00051682
Address
4791 W LEDBETTER DR, DALLAS, TX, 75236
City Council District
3
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-03-04T18:59:00.000
Status
Closed (Transferred)
Created Date
2025-02-03T18:24:20.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2025-02-05T15:12:42.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500cs00000TPOfxAAH
Lat Location
(32.69139149220874000,-96.90341485987132000)
21-00641109
Service Request Number: 21-00641109 • Address: 3770 N PRAIRIE CREEK RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00641109
Address
3770 N PRAIRIE CREEK RD, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-07-12T10:05:45.000
Update Date
2023-06-09T00:47:09.000
Closed Date
2021-08-23T16:50:25.000
Priority
Standard
Method Received Description
Internal
Unique Key
500t000000o1z7VAAQ
Lat Location
(32.76916541079647000,-96.66527253203725000)
26-00394596
Service Request Number: 26-00394596 • Address: 2239 STOVALL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00394596
Address
2239 STOVALL DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-09-05T23:59:00.000
Status
Closed
Created Date
2026-09-04T00:37:28.000
Update Date
2026-09-04T06:59:02.000
Closed Date
2026-09-04T06:59:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00002EwQM2AAN
Lat Location
(32.70922949994512000,-96.79441609045143000)
21-00857477
Service Request Number: 21-00857477 • Address: 9423 TARLETON ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00857477
Address
9423 TARLETON ST, DALLAS, TX, 75218
City Council District
9
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-10-29T23:59:00.000
Status
Closed
Created Date
2021-09-17T14:03:25.000
Update Date
2023-06-09T00:00:57.000
Closed Date
2021-09-22T12:24:19.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000rKZ14AAG
Lat Location
(32.84358533401028000,-96.71240057158526000)
23-00142267
Service Request Number: 23-00142267 • Address: 9508 PARK HIGHLANDS DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
23-00142267
Address
9508 PARK HIGHLANDS DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-04-05T23:59:00.000
Status
Closed
Created Date
2023-03-29T22:43:29.000
Update Date
2023-06-07T01:36:57.000
Closed Date
2023-03-31T14:22:04.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005NYTxAAO
Lat Location
(32.87753786607483000,-96.70016060989070000)
22-00251458
Service Request Number: 22-00251458 • Address: 4063 ALTOONA DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
22-00251458
Address
4063 ALTOONA DR, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-06-15T23:59:00.000
Status
Closed
Created Date
2022-06-14T15:59:49.000
Update Date
2023-06-08T23:19:02.000
Closed Date
2022-06-14T16:25:16.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002Scz7AAC
Lat Location
(32.69540448651407000,-96.88797737475981000)
23-00161176
Service Request Number: 23-00161176 • Address: 4506 GLOSTER RD, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
23-00161176
Address
4506 GLOSTER RD, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-04-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2023-04-07T15:16:57.000
Update Date
2023-06-07T01:32:21.000
Closed Date
2023-04-10T15:02:04.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005QszVAAS
Lat Location
(32.86851244995065000,-96.83182484739845000)
22-00429809
Service Request Number: 22-00429809 • Address: 2817 ETTA DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
22-00429809
Address
2817 ETTA DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2022-12-09T00:59:00.000
Status
Closed
Created Date
2022-09-30T10:28:51.000
Update Date
2026-08-07T13:49:25.000
Closed Date
2022-12-07T08:22:23.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003iNPMAA2
Lat Location
(32.75975585670807500,-96.67074634172965000)
24-00587172
Service Request Number: 24-00587172 • Address: 1914 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00587172
Address
1914 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-12-10T20:49:14.000
Update Date
2024-12-12T15:14:21.000
Closed Date
2024-12-12T15:14:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000MMb2fAAD
Lat Location
(32.72434997738068000,-96.80543935692344000)
26-00206446
Service Request Number: 26-00206446 • Address: 4314 THUNDER RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
26-00206446
Address
4314 THUNDER RD, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-05-21T23:59:00.000
Status
Closed
Created Date
2026-05-14T07:47:03.000
Update Date
2026-05-15T14:41:24.000
Closed Date
2026-05-15T14:41:24.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ouLVtAAM
Lat Location
(32.92478750332626400,-96.83536431556549000)
21-00732584
Service Request Number: 21-00732584 • Address: 2201 S BELT LINE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00732584
Address
2201 S BELT LINE RD, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-08-09T09:11:25.000
Update Date
2023-06-09T00:48:51.000
Closed Date
2021-08-11T07:40:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000pCHwhAAG
Lat Location
(32.67265112869472000,-96.60702733359360000)
22-00065070
Service Request Number: 22-00065070 • Address: 12660 JUPITER RD, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
22-00065070
Address
12660 JUPITER RD, DALLAS, TX, 75238
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-02-20T00:59:00.000
Status
Closed
Created Date
2022-02-18T17:33:17.000
Update Date
2023-06-08T23:40:27.000
Closed Date
2022-02-19T15:06:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001PgaRAAS
Lat Location
(32.86791504317467600,-96.68288448319996000)
26-00225662
Service Request Number: 26-00225662 • Address: 2055 COMMERCE ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
26-00225662
Address
2055 COMMERCE ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-09T23:59:00.000
Status
Closed
Created Date
2026-05-26T14:02:42.000
Update Date
2026-06-02T10:04:18.000
Closed Date
2026-06-02T10:04:17.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001rEaRFAA0
Lat Location
(32.78130312800168000,-96.79307243348079000)
26-00003436
Service Request Number: 26-00003436 • Address: 7272 MARVIN D LOVE FWY NB, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
26-00003436
Address
7272 MARVIN D LOVE FWY NB, DALLAS, TX, 75237
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-01-06T00:59:00.000
Status
Closed
Created Date
2026-01-04T18:07:42.000
Update Date
2026-01-04T19:40:39.000
Closed Date
2026-01-04T19:40:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001NFmJYAA1
Lat Location
(32.65989150776229600,-96.87164445247525000)
24-00360620
Service Request Number: 24-00360620 • Address: 4605 SYCAMORE ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
24-00360620
Address
4605 SYCAMORE ST, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2024-07-25T15:01:02.000
Update Date
2024-08-21T09:37:52.000
Closed Date
2024-08-21T09:37:50.000
Priority
Standard
Method Received Description
API
Unique Key
500cs0000029itXAAQ
Lat Location
(32.79990453145513400,-96.77429460436473000)
26-00005802
Service Request Number: 26-00005802 • Address: 11555 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
26-00005802
Address
11555 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-01-06T10:28:16.000
Update Date
2026-03-09T15:11:29.000
Closed Date
2026-01-20T15:43:10.000
Priority
MCC
Method Received Description
Email
Unique Key
500cs00001Ncp71AAB
Lat Location
(32.85293476126424000,-96.65264903184354000)
21-00791957
Service Request Number: 21-00791957 • Address: 7319 GAYGLEN DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00791957
Address
7319 GAYGLEN DR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-08-29T23:59:00.000
Status
Closed
Created Date
2021-08-26T18:13:21.000
Update Date
2023-06-09T00:19:27.000
Closed Date
2021-08-26T18:21:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000qUtaHAAS
Lat Location
(32.70887206718910000,-96.69595091419540000)
22-00545486
Service Request Number: 22-00545486 • Address: 3636 WALDORF DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
22-00545486
Address
3636 WALDORF DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-22T00:59:00.000
Status
Closed
Created Date
2022-12-16T17:04:37.000
Update Date
2023-06-08T02:02:31.000
Closed Date
2022-12-22T11:42:22.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000004UDjCAAW
Lat Location
(32.89703473236008000,-96.85850176920039000)
21-00209728
Service Request Number: 21-00209728 • Address: MCMILLAN AVE & MELROSE AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
21-00209728
Address
MCMILLAN AVE & MELROSE AVE, DALLAS, TX, 75206
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-03-12T00:59:00.000
Status
Closed
Created Date
2021-03-09T10:41:10.000
Update Date
2023-06-09T02:18:22.000
Closed Date
2021-03-09T16:38:18.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000iZeOHAA0
Lat Location
(32.81531895323292500,-96.77475005629184000)
22-00553799
Service Request Number: 22-00553799 • Address: 6430 FM 1382 HWY, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
22-00553799
Address
6430 FM 1382 HWY, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2022-12-28T00:59:00.000
Status
Closed
Created Date
2022-12-22T10:37:43.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2022-12-24T15:31:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004XpB8AAK
Lat Location
(32.63809925353935000,-96.97186640568073000)
26-00242901
Service Request Number: 26-00242901 • Address: 3051 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00242901
Address
3051 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-04T16:57:59.000
Update Date
2026-06-18T14:44:27.000
Closed Date
2026-06-18T14:44:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001tNX3AAAW
Lat Location
(32.70854348276515000,-96.81723277223645000)
21-00125211
Service Request Number: 21-00125211 • Address: 6607 BRIARHAVEN DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00125211
Address
6607 BRIARHAVEN DR, DALLAS, TX, 75240
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-02-13T00:59:00.000
Status
Closed
Created Date
2021-02-09T16:57:07.000
Update Date
2023-06-09T02:23:27.000
Closed Date
2021-02-10T18:22:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000gOB29AAG
Lat Location
(32.92664582286172000,-96.79096549825931000)
24-00316970
Service Request Number: 24-00316970 • Address: 424 CAMERON AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
24-00316970
Address
424 CAMERON AVE, DALLAS, TX, 75223
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-06-30T18:16:10.000
Update Date
2024-07-02T16:05:50.000
Closed Date
2024-07-02T16:05:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000008B9qbAAC
Lat Location
(32.80477436240900600,-96.74741297318658000)
23-00371904
Service Request Number: 23-00371904 • Address: 4606 JAMAICA ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
23-00371904
Address
4606 JAMAICA ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-08-14T23:59:00.000
Status
Closed (Duplicate)
Created Date
2023-08-10T18:27:33.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-08-11T22:14:15.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000065Pd1AAE
Lat Location
(32.77761856771357000,-96.74423901146828000)
21-00943312
Service Request Number: 21-00943312 • Address: 6832 ROUNDROCK RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00943312
Address
6832 ROUNDROCK RD, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-11-18T00:59:00.000
Status
Closed
Created Date
2021-11-09T23:31:16.000
Update Date
2023-06-08T23:48:09.000
Closed Date
2021-11-15T15:01:01.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000tPyUfAAK
Lat Location
(32.95658558160606000,-96.79131733718394000)
23-00087640
Service Request Number: 23-00087640 • Address: BARNES BRIDGE RD & COTILLION DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
23-00087640
Address
BARNES BRIDGE RD & COTILLION DR, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-03-01T00:59:00.000
Status
Closed
Created Date
2023-02-25T13:45:47.000
Update Date
2023-06-07T01:48:51.000
Closed Date
2023-02-25T14:04:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005DZPXAA4
Lat Location
(32.84340754951992400,-96.65492920414815000)
26-00062339
Service Request Number: 26-00062339 • Address: 1823 S EDGEFIELD AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
26-00062339
Address
1823 S EDGEFIELD AVE, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-17T11:48:47.000
Update Date
2026-03-02T16:40:11.000
Closed Date
2026-03-02T15:54:26.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001WVIQjAAP
Lat Location
(32.72754815260661000,-96.84469140666789000)
21-00794830
Service Request Number: 21-00794830 • Address: 6848 SEDGWICK DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00794830
Address
6848 SEDGWICK DR, DALLAS, TX, 75231
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-09-03T23:59:00.000
Status
Closed
Created Date
2021-08-27T15:34:13.000
Update Date
2023-06-09T00:19:57.000
Closed Date
2021-09-08T10:09:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000qVLptAAG
Lat Location
(32.87518377511043000,-96.73894979225051000)
24-00534238
Service Request Number: 24-00534238 • Address: 2755 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00534238
Address
2755 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-04T16:03:22.000
Update Date
2024-11-06T12:49:22.000
Closed Date
2024-11-06T12:49:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000HLeQTAA1
Lat Location
(32.69312792812516000,-96.77545513707288000)
24-00520091
Service Request Number: 24-00520091 • Address: 1344 GRIFFIN ST W, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
24-00520091
Address
1344 GRIFFIN ST W, DALLAS, TX, 75215
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-26T15:41:06.000
Update Date
2024-10-28T10:08:56.000
Closed Date
2024-10-28T10:08:55.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000FtdMiAAJ
Lat Location
(32.77209130433407600,-96.79512644083533000)
26-00082362
Service Request Number: 26-00082362 • Address: 6930 WILDGROVE AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00082362
Address
6930 WILDGROVE AVE, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-02T09:09:31.000
Update Date
2026-03-09T21:37:18.000
Closed Date
2026-03-09T20:51:00.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Z4Hk3AAF
Lat Location
(32.81710015926421000,-96.73878245701250000)
21-00008101
Service Request Number: 21-00008101 • Address: 3802 VINEYARD DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00008101
Address
3802 VINEYARD DR, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-01-12T00:59:00.000
Status
Closed
Created Date
2021-01-04T20:34:55.000
Update Date
2023-06-09T02:58:35.000
Closed Date
2021-01-19T20:58:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000e0zDVAAY
Lat Location
(32.78795031752914500,-96.87603904748230000)
24-00513128
Service Request Number: 24-00513128 • Address: 3580 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
24-00513128
Address
3580 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-22T20:06:12.000
Update Date
2024-11-07T16:33:15.000
Closed Date
2024-11-07T15:47:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000FEwUwAAL
Lat Location
(32.99681831634849000,-96.85600728127513000)
21-00503843
Service Request Number: 21-00503843 • Address: 2217 SKYLARK DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00503843
Address
2217 SKYLARK DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-06-03T15:32:50.000
Update Date
2026-08-07T13:49:25.000
Closed Date
2021-08-05T16:25:33.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mj6UmAAI
Lat Location
(32.71515195607770000,-96.78872283812521000)
23-00210383
Service Request Number: 23-00210383 • Address: 4044 BOCA BAY DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
23-00210383
Address
4044 BOCA BAY DR, DALLAS, TX, 75244
City Council District
13
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-05-15T23:59:00.000
Status
Closed
Created Date
2023-05-14T08:38:56.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2023-05-15T15:34:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005c0aGAAQ
Lat Location
(32.91622271007384600,-96.84533966192316000)
25-00275028
Service Request Number: 25-00275028 • Address: 5707 STANFORD AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
25-00275028
Address
5707 STANFORD AVE, DALLAS, TX, 75209
City Council District
13
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-06-25T23:59:00.000
Status
Closed
Created Date
2025-06-10T11:34:31.000
Update Date
2026-05-15T13:33:27.000
Closed Date
2026-05-15T13:33:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000lIKBmAAO
Lat Location
(32.85332818787160000,-96.81518415068395000)
26-00342673
Service Request Number: 26-00342673 • Address: 1301 W WHEATLAND RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00342673
Address
1301 W WHEATLAND RD, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-03T20:02:24.000
Update Date
2026-08-08T14:29:14.000
Closed Date
2026-08-06T13:42:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs0000274lTCAAY
Lat Location
(32.64786238505530000,-96.84211697936223000)
21-00913609
Service Request Number: 21-00913609 • Address: 6110 SYMPHONY LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00913609
Address
6110 SYMPHONY LN, DALLAS, TX, 75227
City Council District
7
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-11-03T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-10-20T09:46:01.000
Update Date
2023-06-09T00:15:05.000
Closed Date
2021-10-21T13:40:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000snpPNAAY
Lat Location
(32.78605087524055500,-96.69719320042772000)
24-00459569
Service Request Number: 24-00459569 • Address: 7116 SANTA MONICA DR, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
24-00459569
Address
7116 SANTA MONICA DR, DALLAS, TX, 75223
City Council District
14
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2024-10-11T18:59:00.000
Status
Closed
Created Date
2024-09-22T13:55:46.000
Update Date
2024-09-26T08:31:15.000
Closed Date
2024-09-26T08:31:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000009ptenAAA
Lat Location
(32.80879600270052000,-96.73916359622395000)
21-00775951
Service Request Number: 21-00775951 • Address: 8518 SIKORSKI LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00775951
Address
8518 SIKORSKI LN, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-21T18:45:38.000
Update Date
2023-06-09T00:18:29.000
Closed Date
2021-08-24T08:20:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000pykv5AAA
Lat Location
(32.80609805532437000,-96.69466794625949000)
26-00087181
Service Request Number: 26-00087181 • Address: 9529 ELOISE ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00087181
Address
9529 ELOISE ST, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-04T14:31:57.000
Update Date
2026-03-09T13:01:13.000
Closed Date
2026-03-09T13:01:12.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZilJVAAZ
Lat Location
(32.73755517000636000,-96.65858511400003000)
26-00077391
Service Request Number: 26-00077391 • Address: 2557 GLENDA LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
26-00077391
Address
2557 GLENDA LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-03T00:59:00.000
Status
Closed
Created Date
2026-02-26T11:03:12.000
Update Date
2026-02-26T13:06:17.000
Closed Date
2026-02-26T13:06:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YSbDRAA1
Lat Location
(32.88990455311626000,-96.89202462417020000)
26-00114373
Service Request Number: 26-00114373 • Address: 6457 BROOKSHIRE DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
26-00114373
Address
6457 BROOKSHIRE DR, DALLAS, TX, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-20T14:29:50.000
Update Date
2026-04-14T11:12:18.000
Closed Date
2026-04-14T11:12:17.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001d3USPAA2
Lat Location
(32.88952517017358400,-96.79455722285190000)
23-00407785
Service Request Number: 23-00407785 • Address: 5552 MILLER AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
23-00407785
Address
5552 MILLER AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-31T16:27:39.000
Update Date
2023-09-20T15:18:04.000
Closed Date
2023-09-20T15:18:03.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006DBfeAAG
Lat Location
(32.82116638059626000,-96.77344566183200000)
24-00221741
Service Request Number: 24-00221741 • Address: 3068 FOREST LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
24-00221741
Address
3068 FOREST LN, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-05-11T19:19:40.000
Update Date
2024-05-14T09:28:58.000
Closed Date
2024-05-14T09:28:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007qvTuAAI
Lat Location
(32.90949362718618000,-96.87428032280883000)
24-00519633
Service Request Number: 24-00519633 • Address: 6233 MCCOMMAS BLVD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
24-00519633
Address
6233 MCCOMMAS BLVD, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-26T07:37:20.000
Update Date
2024-10-31T15:28:30.000
Closed Date
2024-10-31T15:28:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000FqzYHAAZ
Lat Location
(32.82942445042840000,-96.75876043197266000)
22-00556920
Service Request Number: 22-00556920 • Address: 9402 LOMA VISTA DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00556920
Address
9402 LOMA VISTA DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-24T10:11:01.000
Update Date
2023-06-08T02:12:06.000
Closed Date
2022-12-27T08:48:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004Z569AAC
Lat Location
(32.89674592637316000,-96.73894700460866000)
24-00029195
Service Request Number: 24-00029195 • Address: 11600 EAST END DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
24-00029195
Address
11600 EAST END DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-01-23T18:59:00.000
Status
Closed
Created Date
2024-01-20T14:09:41.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2024-01-20T19:35:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000075wSUAAY
Lat Location
(32.90680944775580000,-96.87862032248896000)
22-00232147
Service Request Number: 22-00232147 • Address: SLEEPY LN & WONDERLAND TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
22-00232147
Address
SLEEPY LN & WONDERLAND TRL, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-03T12:57:09.000
Update Date
2023-06-08T23:26:36.000
Closed Date
2022-06-04T17:18:09.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000002ML3gAAG
Lat Location
(32.89959875414147000,-96.84480254291877000)
23-00002041
Service Request Number: 23-00002041 • Address: 2479 HIGHLAND RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
23-00002041
Address
2479 HIGHLAND RD, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-01-07T00:59:00.000
Status
Closed (Duplicate)
Created Date
2023-01-03T09:28:07.000
Update Date
2023-06-07T01:53:51.000
Closed Date
2023-01-05T18:23:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004eia3AAA
Lat Location
(32.79789803057395400,-96.70918693011369000)
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