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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
24-00287028
Service Request Number: 24-00287028 • Address: 821 GOLDWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
24-00287028
Address
821 GOLDWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-06-16T23:59:00.000
Status
Closed
Created Date
2024-06-13T15:09:10.000
Update Date
2024-06-13T22:58:26.000
Closed Date
2024-06-13T22:58:26.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000084N75AAE
Lat Location
(32.65744943329410000,-96.83585752490436000)
26-00344053
Service Request Number: 26-00344053 • Address: 5131 MERCANTILE ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
26-00344053
Address
5131 MERCANTILE ROW, DALLAS, TX, 75247
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-06T23:59:00.000
Status
Closed
Created Date
2026-08-04T12:50:25.000
Update Date
2026-08-08T09:49:09.000
Closed Date
2026-08-06T09:48:46.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000027HB6tAAG
Lat Location
(32.81018934930864000,-96.88030237082833000)
26-00176039
Service Request Number: 26-00176039 • Address: 110 W LAURELAND RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
26-00176039
Address
110 W LAURELAND RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-26T22:09:13.000
Update Date
2026-05-15T09:37:07.000
Closed Date
2026-05-15T08:51:11.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001knOKkAAM
Lat Location
(32.67459997965829000,-96.82346743956992000)
24-00496757
Service Request Number: 24-00496757 • Address: 8450 TOBIAN ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
24-00496757
Address
8450 TOBIAN ST, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-10-16T18:59:00.000
Status
Closed
Created Date
2024-10-12T18:37:49.000
Update Date
2024-10-12T20:39:05.000
Closed Date
2024-10-12T20:39:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000DSBDxAAP
Lat Location
(32.91334123599973000,-96.75800093406820000)
22-00299096
Service Request Number: 22-00299096 • Address: 4115 PLUM LEAF CT, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00299096
Address
4115 PLUM LEAF CT, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-14T17:12:50.000
Update Date
2023-06-08T03:14:57.000
Closed Date
2022-07-19T12:18:38.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000002tbBIAAY
Lat Location
(32.79143576099009000,-96.86126269758815000)
25-00074241
Service Request Number: 25-00074241 • Address: 9226 ROYALPINE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
25-00074241
Address
9226 ROYALPINE DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-02-21T18:59:00.000
Status
Closed
Created Date
2025-02-20T14:51:00.000
Update Date
2025-02-20T16:08:15.000
Closed Date
2025-02-20T16:08:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000VP7hHAAT
Lat Location
(32.86990173170385500,-96.72716860601365000)
26-00088349
Service Request Number: 26-00088349 • Address: J J LEMMON RD & CEDARDALE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00088349
Address
J J LEMMON RD & CEDARDALE DR, DALLAS, TX, 75241
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-05T09:37:40.000
Update Date
2026-03-09T10:02:20.000
Closed Date
2026-03-09T10:02:00.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZqbuuAAB
Lat Location
(32.66394482861533000,-96.74185722786650000)
22-00024420
Service Request Number: 22-00024420 • Address: 713 S WILLOMET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00024420
Address
713 S WILLOMET AVE, DALLAS, TX, 75208
City Council District
1
Department
Planning & Development Department
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-03-04T00:59:00.000
Status
Closed
Created Date
2022-01-19T22:43:04.000
Update Date
2023-06-08T23:42:14.000
Closed Date
2022-01-27T16:53:19.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000wRd64AAC
Lat Location
(32.73913414540784600,-96.84067645366967000)
25-00181996
Service Request Number: 25-00181996 • Address: HUMPHREY DR & JESSIE BELL ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00181996
Address
HUMPHREY DR & JESSIE BELL ST, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-04-24T23:59:00.000
Status
Closed
Created Date
2025-04-22T14:23:02.000
Update Date
2025-04-22T14:36:16.000
Closed Date
2025-04-22T14:36:15.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000eBNjrAAG
Lat Location
(32.70572388346921000,-96.76282679070118000)
25-00278096
Service Request Number: 25-00278096 • Address: 1318 COMPTON ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
25-00278096
Address
1318 COMPTON ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-06-11T16:33:03.000
Update Date
2025-06-20T18:03:11.000
Closed Date
2025-06-20T17:17:24.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000lYEIQAA4
Lat Location
(32.74298043671100000,-96.80482793994351000)
23-00056848
Service Request Number: 23-00056848 • Address: 2711 RICKENBACKER DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
23-00056848
Address
2711 RICKENBACKER DR, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-02-10T00:59:00.000
Status
Closed
Created Date
2023-02-06T21:17:28.000
Update Date
2023-06-07T01:47:15.000
Closed Date
2023-02-09T17:15:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000055UvaAAE
Lat Location
(32.80463147137803000,-96.69595206912113000)
21-00550850
Service Request Number: 21-00550850 • Address: 9955 CAPRIDGE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00550850
Address
9955 CAPRIDGE DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-06-16T11:37:43.000
Update Date
2023-06-12T01:22:14.000
Closed Date
2021-06-17T12:38:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000n1fnqAAA
Lat Location
(32.87137146254020000,-96.71508098573712000)
21-00289774
Service Request Number: 21-00289774 • Address: 3602 MT RANIER ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00289774
Address
3602 MT RANIER ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-04-01T07:30:48.000
Update Date
2023-06-09T01:52:35.000
Closed Date
2021-04-07T14:13:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jEhU5AAK
Lat Location
(32.74688403521801000,-96.87845250986234000)
22-00033021
Service Request Number: 22-00033021 • Address: 1210 S MONTREAL AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00033021
Address
1210 S MONTREAL AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-02-03T00:59:00.000
Status
Closed
Created Date
2022-01-26T14:55:34.000
Update Date
2023-06-08T23:43:44.000
Closed Date
2022-02-08T09:39:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000wSpqgAAC
Lat Location
(32.73311170949622000,-96.85413398195520000)
21-00920194
Service Request Number: 21-00920194 • Address: 2743 MARJORIE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00920194
Address
2743 MARJORIE AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-10-28T23:59:00.000
Status
Closed
Created Date
2021-10-25T08:54:45.000
Update Date
2023-06-09T00:08:06.000
Closed Date
2021-10-28T17:07:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000spkvtAAA
Lat Location
(32.69733646399664000,-96.77921315616985000)
22-00106917
Service Request Number: 22-00106917 • Address: 2215 N BECKLEY AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
22-00106917
Address
2215 N BECKLEY AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-03-22T09:35:13.000
Update Date
2023-06-08T22:55:36.000
Closed Date
2022-04-03T11:17:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000001b5xbAAA
Lat Location
(32.77017536057280000,-96.82302510960189000)
26-00230813
Service Request Number: 26-00230813 • Address: 3900 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00230813
Address
3900 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-07-10T23:59:00.000
Status
Closed
Created Date
2026-05-28T21:04:42.000
Update Date
2026-06-08T12:55:14.000
Closed Date
2026-06-08T12:55:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001rt7hlAAA
Lat Location
(32.81022030294482000,-96.80996931572948000)
22-00153085
Service Request Number: 22-00153085 • Address: 13435 HUGHES LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
22-00153085
Address
13435 HUGHES LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-04-22T23:59:00.000
Status
Closed
Created Date
2022-04-19T17:00:08.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2022-04-19T19:46:08.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001soREAAY
Lat Location
(32.93134345206252000,-96.79766966594073000)
25-00185155
Service Request Number: 25-00185155 • Address: 4707 MANETT ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
25-00185155
Address
4707 MANETT ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-22T18:59:00.000
Status
Closed
Created Date
2025-04-23T21:33:47.000
Update Date
2025-04-24T07:17:57.000
Closed Date
2025-04-24T07:17:40.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00000eRbE9AAK
Lat Location
(32.81125949446602000,-96.78579204172931000)
22-00013689
Service Request Number: 22-00013689 • Address: 507 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00013689
Address
507 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-01-27T00:59:00.000
Status
Closed
Created Date
2022-01-11T16:23:34.000
Update Date
2023-06-08T23:28:42.000
Closed Date
2022-01-26T17:37:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000vKuwFAAS
Lat Location
(32.74961037482649000,-96.83062234119782000)
26-00113862
Service Request Number: 26-00113862 • Address: 7821 LA SOBRINA DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
26-00113862
Address
7821 LA SOBRINA DR, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-27T23:59:00.000
Status
Closed
Created Date
2026-03-20T11:03:45.000
Update Date
2026-03-24T10:19:35.000
Closed Date
2026-03-24T10:18:59.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001czV3iAAE
Lat Location
(32.96880034041489400,-96.77160974237741000)
23-00311692
Service Request Number: 23-00311692 • Address: 9647 HILLDALE DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
23-00311692
Address
9647 HILLDALE DR, DALLAS, TX, 75231
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-07-12T23:59:00.000
Status
Closed
Created Date
2023-07-08T06:13:26.000
Update Date
2023-07-10T08:41:25.000
Closed Date
2023-07-10T08:41:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005t3mLAAQ
Lat Location
(32.88967498680168000,-96.73463236062420000)
21-00442665
Service Request Number: 21-00442665 • Address: 4704 BERRIDGE LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00442665
Address
4704 BERRIDGE LN, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-17T14:30:36.000
Update Date
2023-06-09T00:56:43.000
Closed Date
2021-06-25T09:15:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA5P8AAK
Lat Location
(32.77822763003830000,-96.69520734502568000)
23-00543774
Service Request Number: 23-00543774 • Address: 5323 MONMOUTH LN, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
23-00543774
Address
5323 MONMOUTH LN, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-12-01T19:41:35.000
Status
Closed
Created Date
2023-11-29T19:41:35.000
Update Date
2023-11-29T22:52:18.000
Closed Date
2023-11-29T22:52:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000006l9QZAAY
Lat Location
(32.74172641607210000,-96.91327029545769000)
23-00495497
Service Request Number: 23-00495497 • Address: 11405 GLEN CROSS DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
23-00495497
Address
11405 GLEN CROSS DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-10-27T08:07:06.000
Update Date
2023-11-01T09:27:42.000
Closed Date
2023-11-01T09:27:41.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000006YJs4AAG
Lat Location
(32.84927691664865000,-96.65297376127185000)
26-00142573
Service Request Number: 26-00142573 • Address: N PEARL ST & ROSS AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
26-00142573
Address
N PEARL ST & ROSS AVE, DALLAS, TX, 75201
City Council District
14
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-14T23:59:00.000
Status
Closed
Created Date
2026-04-07T10:01:40.000
Update Date
2026-04-14T12:50:59.000
Closed Date
2026-04-14T12:50:58.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001gTMhCAAW
Lat Location
(32.78810965230370000,-96.79784762278970000)
20-01096544
Service Request Number: 20-01096544 • Address: 2655 BONNYWOOD LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-01096544
Address
2655 BONNYWOOD LN, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-11-05T17:28:06.000
Update Date
2023-06-09T03:25:13.000
Closed Date
2020-12-11T17:32:57.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000bkolHAAQ
Lat Location
(32.70212526196653000,-96.86296150902473000)
25-00582622
Service Request Number: 25-00582622 • Address: 3930 SIDNEY ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
25-00582622
Address
3930 SIDNEY ST, DALLAS, TX, 75210
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-12-17T00:59:00.000
Status
Closed
Created Date
2025-12-12T10:22:40.000
Update Date
2025-12-15T14:00:34.000
Closed Date
2025-12-15T14:00:19.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001JRkZbAAL
Lat Location
(32.76480720448075000,-96.74102581498467000)
23-00404032
Service Request Number: 23-00404032 • Address: 3077 SHADOW WOOD DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
23-00404032
Address
3077 SHADOW WOOD DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-09-01T23:59:00.000
Status
Closed
Created Date
2023-08-30T06:56:44.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-09-01T14:39:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006CQYZAA4
Lat Location
(32.70974122516203000,-96.83925215921121000)
25-00473459
Service Request Number: 25-00473459 • Address: 10604 OAK GATE LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00473459
Address
10604 OAK GATE LN, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-09-29T16:23:55.000
Update Date
2025-10-02T15:03:12.000
Closed Date
2025-10-02T15:03:11.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000013aUtPAAU
Lat Location
(32.74239297809355500,-96.64181395822507000)
26-00093273
Service Request Number: 26-00093273 • Address: 4211 WOODCLIFF DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00093273
Address
4211 WOODCLIFF DR, DALLAS, TX, 75224
City Council District
4
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-08T14:54:14.000
Update Date
2026-03-09T09:01:12.000
Closed Date
2026-03-09T09:00:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aS6TRAA0
Lat Location
(32.69303236895298400,-96.83519697328268000)
24-00045882
Service Request Number: 24-00045882 • Address: 4037 ROSWELL ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
24-00045882
Address
4037 ROSWELL ST, DALLAS, TX, 75219
City Council District
14
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-02-08T18:59:00.000
Status
Closed (Duplicate)
Created Date
2024-01-30T15:48:06.000
Update Date
2024-02-06T14:02:56.000
Closed Date
2024-02-06T14:02:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007A140AAC
Lat Location
(32.81169745186777000,-96.81121637599935000)
21-00532593
Service Request Number: 21-00532593 • Address: 6916 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00532593
Address
6916 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-06-11T09:35:04.000
Update Date
2023-06-09T01:03:30.000
Closed Date
2021-06-22T12:11:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mzeR0AAI
Lat Location
(32.73414057235411000,-96.70268014694040000)
26-00093943
Service Request Number: 26-00093943 • Address: 8520 BRETSHIRE DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00093943
Address
8520 BRETSHIRE DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T09:30:34.000
Update Date
2026-03-09T15:19:00.000
Closed Date
2026-03-09T15:18:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aXc1HAAS
Lat Location
(32.80982977477797000,-96.69999504531769000)
22-00567714
Service Request Number: 22-00567714 • Address: 6149 ORAM ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
22-00567714
Address
6149 ORAM ST, DALLAS, TX, 75214
City Council District
14
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-01-04T00:59:00.000
Status
Closed (Duplicate)
Created Date
2022-12-31T12:27:46.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-12-31T13:31:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000004dgaOAAQ
Lat Location
(32.81400631744719500,-96.75971900176364000)
23-00352832
Service Request Number: 23-00352832 • Address: 17579 DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
23-00352832
Address
17579 DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-08-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2023-07-31T12:23:30.000
Update Date
2023-08-01T07:23:36.000
Closed Date
2023-08-01T07:23:32.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
5008z0000061ZEeAAM
Lat Location
(32.98974357593720400,-96.82923574194203000)
26-00093587
Service Request Number: 26-00093587 • Address: 399 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00093587
Address
399 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-08T21:41:23.000
Update Date
2026-03-09T13:59:44.000
Closed Date
2026-03-09T13:59:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aTJy7AAG
Lat Location
(32.78329189861296600,-96.83000517152838000)
22-00358648
Service Request Number: 22-00358648 • Address: 8819 DAYTONIA AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
22-00358648
Address
8819 DAYTONIA AVE, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-08-21T08:38:18.000
Update Date
2023-06-08T03:07:41.000
Closed Date
2022-08-24T10:58:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003KNmPAAW
Lat Location
(32.82062679377888500,-96.70621645795586000)
26-00176032
Service Request Number: 26-00176032 • Address: 550 GLEN OAKS BLVD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
26-00176032
Address
550 GLEN OAKS BLVD, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-26T22:00:33.000
Update Date
2026-05-15T17:36:13.000
Closed Date
2026-05-15T16:50:02.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001knMxFAAU
Lat Location
(32.67809463362933000,-96.83368265515891000)
25-00604838
Service Request Number: 25-00604838 • Address: 2530 WHITEWOOD DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
25-00604838
Address
2530 WHITEWOOD DR, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-12-30T17:43:22.000
Update Date
2026-01-09T17:27:37.000
Closed Date
2026-01-09T17:27:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001MZDoQAAX
Lat Location
(32.70276765463795000,-96.86074688363895000)
24-00587194
Service Request Number: 24-00587194 • Address: 1692 CEDAR SPRINGS RD, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
24-00587194
Address
1692 CEDAR SPRINGS RD, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-12-13T18:59:00.000
Status
Closed (Duplicate)
Created Date
2024-12-10T21:26:22.000
Update Date
2024-12-11T10:04:11.000
Closed Date
2024-12-11T10:04:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000MMjY5AAL
Lat Location
(32.78864829780236000,-96.80568791477262000)
24-00196168
Service Request Number: 24-00196168 • Address: 7326 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
24-00196168
Address
7326 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-05-03T18:59:00.000
Status
Closed
Created Date
2024-04-28T17:03:22.000
Update Date
2024-04-30T16:02:52.000
Closed Date
2024-04-30T16:02:52.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007lQFOAA2
Lat Location
(32.97806057934932500,-96.77600668625111000)
24-00481461
Service Request Number: 24-00481461 • Address: 7131 LONG CANYON TRL, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
24-00481461
Address
7131 LONG CANYON TRL, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-10-10T18:59:00.000
Status
Closed
Created Date
2024-10-03T18:40:08.000
Update Date
2024-10-08T09:54:32.000
Closed Date
2024-10-08T09:54:32.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000BgkeRAAR
Lat Location
(32.64140103828431000,-96.94864192038179000)
21-00630216
Service Request Number: 21-00630216 • Address: 4846 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00630216
Address
4846 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-07-08T10:20:10.000
Update Date
2023-06-12T01:12:36.000
Closed Date
2021-07-12T16:45:58.000
Priority
Priority
Method Received Description
Phone
Unique Key
500t000000o0R1IAAU
Lat Location
(32.78212161690890000,-96.90038398354663000)
21-00347233
Service Request Number: 21-00347233 • Address: 2728 HOLMES ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00347233
Address
2728 HOLMES ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-04-19T13:36:27.000
Update Date
2023-06-09T01:53:41.000
Closed Date
2021-10-07T11:54:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000kgFmbAAE
Lat Location
(32.76324821850709000,-96.78094789523213000)
25-00584127
Service Request Number: 25-00584127 • Address: 2711 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00584127
Address
2711 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Helping Hands - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-01-13T00:59:00.000
Status
Closed
Created Date
2025-12-13T11:16:02.000
Update Date
2026-02-04T13:14:58.000
Closed Date
2026-02-04T13:14:46.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001JeDpXAAV
Lat Location
(32.69251771481907000,-96.77669957297255000)
26-00209793
Service Request Number: 26-00209793 • Address: 405 ALBRIGHT ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00209793
Address
405 ALBRIGHT ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-15T16:05:49.000
Update Date
2026-05-15T16:24:08.000
Closed Date
2026-05-15T16:24:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001pHHuhAAG
Lat Location
(32.75093439666573400,-96.80017982402522000)
25-00493445
Service Request Number: 25-00493445 • Address: 2521 BLANTON ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00493445
Address
2521 BLANTON ST, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-10-10T15:17:20.000
Update Date
2025-10-10T15:22:51.000
Closed Date
2025-10-10T15:22:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000015fN3kAAE
Lat Location
(32.75460926062236000,-96.66749351400003000)
21-00913612
Service Request Number: 21-00913612 • Address: 2600 WEBB CHAPEL EXT, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00913612
Address
2600 WEBB CHAPEL EXT, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-10-21T23:59:00.000
Status
Closed
Created Date
2021-10-20T09:47:00.000
Update Date
2023-06-09T00:15:05.000
Closed Date
2021-10-20T11:33:37.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000snpQHAAY
Lat Location
(32.85371164042281600,-96.87411921161595000)
24-00492149
Service Request Number: 24-00492149 • Address: 2240 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
24-00492149
Address
2240 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-11-25T18:59:00.000
Status
Closed
Created Date
2024-10-10T08:26:01.000
Update Date
2024-10-11T09:04:06.000
Closed Date
2024-10-11T09:04:05.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000CwrwLAAR
Lat Location
(32.89537566313210000,-96.90326357725624000)
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