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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
25-00032496
Service Request Number: 25-00032496 • Address: 2426 WILDOAK DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
25-00032496
Address
2426 WILDOAK DR, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-01-27T00:59:00.000
Status
Closed
Created Date
2025-01-24T16:04:33.000
Update Date
2025-01-31T19:22:28.000
Closed Date
2025-01-30T16:45:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Rl5zEAAR
Lat Location
(32.80136342985070000,-96.70973320548579000)
22-00546404
Service Request Number: 22-00546404 • Address: 5100 YOUNGBLOOD RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00546404
Address
5100 YOUNGBLOOD RD, DALLAS, TX, 75241
City Council District
8
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-01-04T00:59:00.000
Status
Closed
Created Date
2022-12-17T12:39:41.000
Update Date
2023-06-08T02:02:46.000
Closed Date
2022-12-22T13:18:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004UYTkAAO
Lat Location
(32.67688085582578000,-96.73237568988702000)
21-00790804
Service Request Number: 21-00790804 • Address: 7100 LINDSLEY AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00790804
Address
7100 LINDSLEY AVE, DALLAS, TX, 75223
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-08-26T14:04:01.000
Update Date
2023-06-09T00:19:18.000
Closed Date
2021-08-26T14:15:05.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000qUjlxAAC
Lat Location
(32.80752877484265000,-96.73860764355670000)
26-00153523
Service Request Number: 26-00153523 • Address: 1823 CADIZ ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
26-00153523
Address
1823 CADIZ ST, DALLAS, TX, 75201
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-13T15:01:37.000
Update Date
2026-04-14T13:13:20.000
Closed Date
2026-04-14T13:13:03.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hlAibAAE
Lat Location
(32.77654779565431000,-96.79308272581937000)
26-00075801
Service Request Number: 26-00075801 • Address: 12520 N CENTRAL EXPY NB, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00075801
Address
12520 N CENTRAL EXPY NB, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-25T12:54:47.000
Update Date
2026-03-09T17:56:22.000
Closed Date
2026-03-09T17:56:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YFiPdAAL
Lat Location
(32.91854932490839000,-96.76606019357030000)
23-00496098
Service Request Number: 23-00496098 • Address: 2350 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
23-00496098
Address
2350 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Utility Cut/Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-10-28T23:59:00.000
Status
Closed
Created Date
2023-10-27T11:37:32.000
Update Date
2026-08-07T14:37:56.000
Closed Date
2023-10-27T13:59:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006YPx0AAG
Lat Location
(32.89551036601236000,-96.90022582591824000)
24-00362198
Service Request Number: 24-00362198 • Address: 3385 NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
24-00362198
Address
3385 NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-07-31T18:59:00.000
Status
Closed
Created Date
2024-07-26T11:48:48.000
Update Date
2024-07-26T16:00:04.000
Closed Date
2024-07-26T16:00:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000002DuxjAAC
Lat Location
(32.90200770195035000,-96.86424373801720000)
23-00324217
Service Request Number: 23-00324217 • Address: N FITZHUGH AVE & SWISS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
23-00324217
Address
N FITZHUGH AVE & SWISS AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2023-07-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2023-07-04T09:13:57.000
Update Date
2024-10-01T00:08:46.000
Closed Date
2023-07-15T09:25:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005vbUAAAY
Lat Location
(32.80131260593752500,-96.77067868816788000)
23-00199796
Service Request Number: 23-00199796 • Address: 2439 INADALE AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
23-00199796
Address
2439 INADALE AVE, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-02T13:38:39.000
Update Date
2023-06-07T00:58:54.000
Closed Date
2023-05-16T12:42:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005YE4qAAG
Lat Location
(32.81704368074942000,-96.67436848048760000)
25-00584117
Service Request Number: 25-00584117 • Address: 2711 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00584117
Address
2711 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-12-30T00:59:00.000
Status
Closed
Created Date
2025-12-13T11:08:59.000
Update Date
2025-12-19T12:14:20.000
Closed Date
2025-12-19T12:14:06.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001JeK4fAAF
Lat Location
(32.69251771481907000,-96.77669957297255000)
23-00072044
Service Request Number: 23-00072044 • Address: 5704 SWISS AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
23-00072044
Address
5704 SWISS AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-02-17T00:59:00.000
Status
Closed (Transferred)
Created Date
2023-02-15T12:58:49.000
Update Date
2023-06-07T01:58:15.000
Closed Date
2023-02-15T14:42:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005AZNzAAO
Lat Location
(32.80872117837135000,-96.76152693788632000)
26-00118253
Service Request Number: 26-00118253 • Address: 3431 KIESTHILL DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
26-00118253
Address
3431 KIESTHILL DR, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2026-03-24T23:59:00.000
Status
Closed
Created Date
2026-03-23T16:12:52.000
Update Date
2026-03-23T16:13:09.000
Closed Date
2026-03-23T16:12:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001dUlIhAAK
Lat Location
(32.70240257058636000,-96.87969068260371000)
22-00292221
Service Request Number: 22-00292221 • Address: 7022 CASA LOMA AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
22-00292221
Address
7022 CASA LOMA AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-11T12:32:28.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-20T18:05:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002qdynAAA
Lat Location
(32.81255249232929000,-96.73757144096015000)
26-00325513
Service Request Number: 26-00325513 • Address: 3926 PALACIOS AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00325513
Address
3926 PALACIOS AVE, DALLAS, TX, 75212
City Council District
6
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-08-12T23:59:00.000
Status
Closed
Created Date
2026-07-23T16:12:16.000
Update Date
2026-07-24T09:26:55.000
Closed Date
2026-07-24T09:26:55.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000024gunGAAQ
Lat Location
(32.78914709952475400,-96.90229225327028000)
22-00047414
Service Request Number: 22-00047414 • Address: 4612 WEDGECREST DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
22-00047414
Address
4612 WEDGECREST DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-02-07T19:34:09.000
Update Date
2023-06-08T23:31:06.000
Closed Date
2022-02-08T10:51:57.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000001LZLnAAO
Lat Location
(32.68704273371168500,-96.84558192589843000)
25-00099858
Service Request Number: 25-00099858 • Address: ABRAMS RD & FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
25-00099858
Address
ABRAMS RD & FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Head Turn (Conflicting) - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-03-12T23:59:00.000
Status
Closed
Created Date
2025-03-06T19:22:59.000
Update Date
2025-03-09T16:19:27.000
Closed Date
2025-03-09T16:19:27.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000XZKgpAAH
Lat Location
(32.88609858021825000,-96.74159143540034000)
24-00425143
Service Request Number: 24-00425143 • Address: 9518 RIVERTON RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
24-00425143
Address
9518 RIVERTON RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-01T16:21:12.000
Update Date
2024-10-02T16:03:54.000
Closed Date
2024-10-02T16:03:53.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000006txOzAAI
Lat Location
(32.84282653496793000,-96.70808184670490000)
26-00148827
Service Request Number: 26-00148827 • Address: 4132 HOCKADAY DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00148827
Address
4132 HOCKADAY DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-10T09:22:59.000
Update Date
2026-04-14T09:14:02.000
Closed Date
2026-04-14T09:13:40.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hCFOcAAO
Lat Location
(32.90674242513566000,-96.84003144601690000)
25-00105472
Service Request Number: 25-00105472 • Address: 11328 KLINE DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
25-00105472
Address
11328 KLINE DR, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-03-12T18:59:00.000
Status
Closed
Created Date
2025-03-10T16:42:47.000
Update Date
2025-03-11T22:03:43.000
Closed Date
2025-03-11T22:03:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Y3mz2AAB
Lat Location
(32.89320345519833000,-96.91094231017030000)
22-00523225
Service Request Number: 22-00523225 • Address: 2894 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
22-00523225
Address
2894 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-12-13T00:59:00.000
Status
Closed
Created Date
2022-12-05T13:56:43.000
Update Date
2023-06-08T02:05:45.000
Closed Date
2022-12-11T12:50:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004LMRaAAO
Lat Location
(32.64736048317864500,-96.86637357430979000)
25-00563393
Service Request Number: 25-00563393 • Address: 613 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00563393
Address
613 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-12-13T00:59:00.000
Status
Closed
Created Date
2025-11-26T14:08:35.000
Update Date
2026-05-15T13:12:27.000
Closed Date
2026-05-15T13:11:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001GZ4YWAA1
Lat Location
(32.77873184655686000,-96.83374688449655000)
26-00092109
Service Request Number: 26-00092109 • Address: 4366 WILLOW LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
26-00092109
Address
4366 WILLOW LN, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-07T09:07:30.000
Update Date
2026-03-09T11:05:13.000
Closed Date
2026-03-09T10:19:13.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00001aKjJwAAK
Lat Location
(32.91384507063262000,-96.83537675090376000)
25-00604817
Service Request Number: 25-00604817 • Address: 7220 BRAMLETT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00604817
Address
7220 BRAMLETT DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-12-30T17:32:38.000
Update Date
2026-01-06T16:52:19.000
Closed Date
2026-01-06T16:52:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001MXmAQAA1
Lat Location
(32.72902529504890600,-96.69787150834954000)
22-00562016
Service Request Number: 22-00562016 • Address: 7100 RADCLIFF DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
22-00562016
Address
7100 RADCLIFF DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2022-12-31T00:59:00.000
Status
Closed
Created Date
2022-12-28T16:12:10.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2022-12-29T01:57:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004b7pdAAA
Lat Location
(32.78225537030521500,-96.69859586281437000)
20-01070480
Service Request Number: 20-01070480 • Address: 2735 MAGNA VISTA DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01070480
Address
2735 MAGNA VISTA DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-10-27T15:47:11.000
Update Date
2023-06-09T03:44:00.000
Closed Date
2020-11-10T13:12:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000aVba6AAC
Lat Location
(32.72147250584310000,-96.77900321765070000)
21-00442871
Service Request Number: 21-00442871 • Address: 12800 ABRAMS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00442871
Address
12800 ABRAMS RD, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-05-18T23:59:00.000
Status
Closed
Created Date
2021-05-17T14:59:25.000
Update Date
2023-06-09T00:56:47.000
Closed Date
2021-05-17T21:44:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000mA6ZaAAK
Lat Location
(32.92086315864095000,-96.73517187006924000)
25-00500881
Service Request Number: 25-00500881 • Address: 7415 RIDGEWICK DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00500881
Address
7415 RIDGEWICK DR, DALLAS, TX, 75217
City Council District
8
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-10-30T23:59:00.000
Status
Closed
Created Date
2025-10-16T08:15:57.000
Update Date
2026-05-15T13:17:34.000
Closed Date
2026-05-15T13:17:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000016h3zbAAA
Lat Location
(32.71016099678680400,-96.69497940318116000)
26-00151159
Service Request Number: 26-00151159 • Address: 6477 FISHER RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00151159
Address
6477 FISHER RD, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-11T18:59:06.000
Update Date
2026-04-14T17:08:20.000
Closed Date
2026-04-14T16:22:12.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00001hRiuyAAC
Lat Location
(32.85324679939516600,-96.74938406051692000)
25-00272452
Service Request Number: 25-00272452 • Address: 518 ELWAYNE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00272452
Address
518 ELWAYNE AVE, DALLAS, TX, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-06-24T23:59:00.000
Status
Closed
Created Date
2025-06-09T11:19:51.000
Update Date
2026-05-15T13:33:27.000
Closed Date
2026-05-15T13:33:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000l7B73AAE
Lat Location
(32.72019165209357500,-96.70771048445211000)
25-00328948
Service Request Number: 25-00328948 • Address: SKILLMAN ST & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
25-00328948
Address
SKILLMAN ST & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Traffic - Construction Signs - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-07-16T23:59:00.000
Status
Closed
Created Date
2025-07-09T14:02:40.000
Update Date
2025-07-18T16:13:10.000
Closed Date
2025-07-18T16:12:46.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000pk2cXAAQ
Lat Location
(32.87870058386070000,-96.73505029553222000)
25-00224197
Service Request Number: 25-00224197 • Address: 3807 E KIEST BLVD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
25-00224197
Address
3807 E KIEST BLVD, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-06-27T12:37:37.000
Status
Closed
Created Date
2025-05-14T12:37:37.000
Update Date
2025-06-11T14:29:28.000
Closed Date
2025-06-11T14:29:28.000
Priority
Standard
Method Received Description
Internal
Unique Key
500cs00000hQqK0AAK
Lat Location
(32.73828763449069600,-96.78829207703565000)
26-00402896
Service Request Number: 26-00402896 • Address: 6066 AZALEA LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
26-00402896
Address
6066 AZALEA LN, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-09-10T13:42:16.000
Update Date
2026-09-12T15:37:12.000
Priority
Standard
Method Received Description
Email
Unique Key
500cs00002GVWnlAAH
Lat Location
(32.89794314086492500,-96.80125198994249000)
26-00400174
Service Request Number: 26-00400174 • Address: 2357 APPLETON DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00400174
Address
2357 APPLETON DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Boarding Home Complaint - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-11-17T00:59:00.000
Status
Closed
Created Date
2026-09-09T09:01:10.000
Update Date
2026-09-21T05:57:52.000
Closed Date
2026-09-17T14:51:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002G6QTpAAN
Lat Location
(32.68989737590957000,-96.78435353141356000)
23-00529261
Service Request Number: 23-00529261 • Address: 6014 GOODWIN AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
23-00529261
Address
6014 GOODWIN AVE, DALLAS, TX, 75206
City Council District
14
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-12-06T00:59:00.000
Status
Closed
Created Date
2023-11-17T16:43:43.000
Update Date
2023-12-11T07:35:02.000
Closed Date
2023-12-11T07:35:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006gnjuAAA
Lat Location
(32.82371126733383000,-96.76335766682436000)
25-00570773
Service Request Number: 25-00570773 • Address: 1962 GALLAGHER ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00570773
Address
1962 GALLAGHER ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-12-10T00:59:00.000
Status
Closed
Created Date
2025-12-04T01:39:05.000
Update Date
2025-12-08T15:36:33.000
Closed Date
2025-12-08T15:36:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Hjwf3AAB
Lat Location
(32.78466032479201400,-96.85225888504611000)
22-00028631
Service Request Number: 22-00028631 • Address: 1660 WATERVALIET DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
22-00028631
Address
1660 WATERVALIET DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-01-23T19:00:04.000
Update Date
2023-06-08T23:42:59.000
Closed Date
2022-02-07T18:42:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000wSDmiAAG
Lat Location
(32.70504327274452500,-96.84737590275883000)
23-00005102
Service Request Number: 23-00005102 • Address: 6032 STATELY CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
23-00005102
Address
6032 STATELY CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-01-12T00:59:00.000
Status
Closed
Created Date
2023-01-04T13:29:29.000
Update Date
2023-06-07T01:54:21.000
Closed Date
2023-01-10T10:24:00.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004g57GAAQ
Lat Location
(33.00911072265050400,-96.80048314792042000)
23-00418102
Service Request Number: 23-00418102 • Address: 4173 COBBLERS LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
23-00418102
Address
4173 COBBLERS LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-09-08T23:59:00.000
Status
Closed
Created Date
2023-09-07T18:24:14.000
Update Date
2023-09-12T13:52:23.000
Closed Date
2023-09-12T13:52:22.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000006FfOjAAK
Lat Location
(32.98925061286806000,-96.83996538248431000)
25-00257230
Service Request Number: 25-00257230 • Address: 3 WOODED GATE DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
25-00257230
Address
3 WOODED GATE DR, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-06-01T20:36:28.000
Update Date
2025-06-21T13:06:07.000
Closed Date
2025-06-21T12:19:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000k055FAAQ
Lat Location
(32.90988263358977400,-96.79529013093646000)
20-01130802
Service Request Number: 20-01130802 • Address: 1539 ADELAIDE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01130802
Address
1539 ADELAIDE DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-11-17T16:16:22.000
Update Date
2023-06-09T03:09:54.000
Closed Date
2020-12-15T17:09:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000bnBZ0AAM
Lat Location
(32.68781551001925600,-96.80019476018848000)
22-00196938
Service Request Number: 22-00196938 • Address: 12863 HILLCREST RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
22-00196938
Address
12863 HILLCREST RD, DALLAS, TX, 75230
City Council District
11
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-06-07T23:59:00.000
Status
Closed
Created Date
2022-05-13T21:33:20.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2022-06-17T17:31:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000029ddhAAA
Lat Location
(32.92367097589123000,-96.78648705329740000)
26-00091548
Service Request Number: 26-00091548 • Address: 4126 DAWES DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00091548
Address
4126 DAWES DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-06T16:48:54.000
Update Date
2026-03-09T09:34:19.000
Closed Date
2026-03-09T09:34:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aFXT9AAO
Lat Location
(32.72727345706271000,-96.88723382415976000)
24-00492160
Service Request Number: 24-00492160 • Address: 12941 PARK CENTRAL DR, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
24-00492160
Address
12941 PARK CENTRAL DR, DALLAS, TX, 75251
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2024-10-12T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:31:03.000
Update Date
2024-10-11T19:02:36.000
Closed Date
2024-10-11T19:02:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000CxAXWAA3
Lat Location
(32.92265664641378500,-96.78025042639380000)
26-00153499
Service Request Number: 26-00153499 • Address: 907 N CENTRAL SERV SB, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
26-00153499
Address
907 N CENTRAL SERV SB, DALLAS, TX, 75201
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-13T14:52:41.000
Update Date
2026-04-14T13:31:31.000
Closed Date
2026-04-14T13:31:14.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hktzVAAQ
Lat Location
(32.79033940207741000,-96.79287897326496000)
22-00526391
Service Request Number: 22-00526391 • Address: 912 S OAK CLIFF BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00526391
Address
912 S OAK CLIFF BLVD, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2022-12-09T00:59:00.000
Status
Closed
Created Date
2022-12-07T09:11:20.000
Update Date
2023-06-08T02:12:47.000
Closed Date
2022-12-07T19:45:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004MuPHAA0
Lat Location
(32.73699932510218000,-96.85276872510721000)
25-00455730
Service Request Number: 25-00455730 • Address: 800 GLEN ARBOR DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
25-00455730
Address
800 GLEN ARBOR DR, DALLAS, TX, 75241
City Council District
3
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-10-03T23:59:00.000
Status
Closed
Created Date
2025-09-19T09:09:11.000
Update Date
2026-05-15T13:21:38.000
Closed Date
2026-05-15T13:21:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs0000120Gr8AAE
Lat Location
(32.68300743401065500,-96.81325817500384000)
26-00256409
Service Request Number: 26-00256409 • Address: 6401 SOUTHPOINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00256409
Address
6401 SOUTHPOINT DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-22T23:59:00.000
Status
Closed
Created Date
2026-06-12T11:02:43.000
Update Date
2026-06-18T11:33:14.000
Closed Date
2026-06-16T11:32:18.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001v91wQAAQ
Lat Location
(32.97839093773754000,-96.79788208471368000)
25-00396155
Service Request Number: 25-00396155 • Address: 9835 WALNUT ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00396155
Address
9835 WALNUT ST, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-08-17T23:59:00.000
Status
Closed
Created Date
2025-08-16T10:15:35.000
Update Date
2025-08-18T19:32:35.000
Closed Date
2025-08-18T19:32:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000wWalMAAS
Lat Location
(32.92235210776982500,-96.71616722808645000)
26-00311009
Service Request Number: 26-00311009 • Address: 3440 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00311009
Address
3440 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-07-17T23:59:00.000
Status
Closed
Created Date
2026-07-15T14:06:08.000
Update Date
2026-07-18T08:36:12.000
Closed Date
2026-07-16T08:35:01.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000022oM81AAE
Lat Location
(33.00067160133643500,-96.86158505791270000)
21-00937628
Service Request Number: 21-00937628 • Address: 1127 ELMHURST PL, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00937628
Address
1127 ELMHURST PL, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-11-05T11:07:42.000
Update Date
2023-06-08T23:54:52.000
Closed Date
2021-11-24T11:38:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000tPIKBAA4
Lat Location
(32.72920313577162000,-96.84056902334505000)
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