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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
24-00064178
Service Request Number: 24-00064178 • Address: 12211 HOLT DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
24-00064178
Address
12211 HOLT DR, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-02-12T18:59:00.000
Status
Closed
Created Date
2024-02-09T09:06:34.000
Update Date
2024-02-09T09:12:55.000
Closed Date
2024-02-09T09:12:55.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000007EKw4AAG
Lat Location
(32.86088318799076000,-96.67509020715781000)
24-00242826
Service Request Number: 24-00242826 • Address: 15214 KING OF SPAIN CT, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
24-00242826
Address
15214 KING OF SPAIN CT, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-05-31T23:59:00.000
Status
Closed
Created Date
2024-05-23T13:35:48.000
Update Date
2024-05-30T10:27:29.000
Closed Date
2024-05-30T10:27:28.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007vZm8AAE
Lat Location
(32.95894510603580600,-96.81448179419993000)
26-00084400
Service Request Number: 26-00084400 • Address: 7900 BROOKRIVER DR, DALLAS, TX, 75247 • City Council District: 2
Service Request Number
26-00084400
Address
7900 BROOKRIVER DR, DALLAS, TX, 75247
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-06T00:59:00.000
Status
Closed
Created Date
2026-03-03T09:39:10.000
Update Date
2026-03-09T13:24:22.000
Closed Date
2026-03-09T13:24:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZKQo8AAH
Lat Location
(32.81862047905675400,-96.86469630344135000)
24-00496349
Service Request Number: 24-00496349 • Address: INEZ ST & BRIGHAM LN, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00496349
Address
INEZ ST & BRIGHAM LN, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-10-28T23:59:00.000
Status
Closed
Created Date
2024-10-12T11:31:45.000
Update Date
2024-10-21T10:29:03.000
Closed Date
2024-10-21T10:29:02.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000DPyCnAAL
Lat Location
(32.75120770284133000,-96.75268220946319000)
24-00335085
Service Request Number: 24-00335085 • Address: 2003 NANTUCKET VILLAGE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00335085
Address
2003 NANTUCKET VILLAGE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-07-12T18:59:00.000
Status
Closed (Duplicate)
Created Date
2024-07-10T16:29:30.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2024-07-10T18:35:13.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000008ExX2AAK
Lat Location
(32.74816166499823600,-96.64637799085604000)
24-00572395
Service Request Number: 24-00572395 • Address: 6510 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
24-00572395
Address
6510 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-12-04T18:59:00.000
Status
Closed
Created Date
2024-11-30T22:19:21.000
Update Date
2024-11-30T22:51:45.000
Closed Date
2024-11-30T22:51:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000L5BZpAAN
Lat Location
(32.71250618392425500,-96.70860275869005000)
22-00136695
Service Request Number: 22-00136695 • Address: 6732 VELASCO AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
22-00136695
Address
6732 VELASCO AVE, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-04-15T23:59:00.000
Status
Closed
Created Date
2022-04-09T16:17:29.000
Update Date
2023-06-08T23:10:36.000
Closed Date
2022-04-20T17:18:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000001mgsbAAA
Lat Location
(32.82121252496812500,-96.74599348993020000)
24-00286958
Service Request Number: 24-00286958 • Address: 5111 EAST SIDE AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
24-00286958
Address
5111 EAST SIDE AVE, DALLAS, TX, 75214
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-06-13T14:53:55.000
Update Date
2024-06-20T11:03:40.000
Closed Date
2024-06-20T11:03:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000084MZWAA2
Lat Location
(32.79623102747673000,-96.76045968125486000)
24-00376666
Service Request Number: 24-00376666 • Address: 1136 HAYMARKET RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
24-00376666
Address
1136 HAYMARKET RD, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-08-03T19:21:10.000
Update Date
2024-08-22T14:52:46.000
Closed Date
2024-08-22T14:52:46.000
Priority
Emergency
Method Received Description
API
Unique Key
500cs000003EffuAAC
Lat Location
(32.69236096920708000,-96.63808137781203000)
25-00226811
Service Request Number: 25-00226811 • Address: 11350 HILLGUARD RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00226811
Address
11350 HILLGUARD RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-05-15T14:27:24.000
Update Date
2025-05-22T11:51:17.000
Closed Date
2025-05-22T11:04:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000hdnL6AAI
Lat Location
(32.90151237190051600,-96.70485113712277000)
26-00355382
Service Request Number: 26-00355382 • Address: 1489 N STEMMONS FWY SB, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
26-00355382
Address
1489 N STEMMONS FWY SB, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-08-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-08-11T12:34:37.000
Update Date
2026-08-11T14:31:45.000
Closed Date
2026-08-11T14:31:43.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000028zBAdAAM
Lat Location
(32.79450700010569600,-96.81504105842180000)
23-00387356
Service Request Number: 23-00387356 • Address: 634 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
23-00387356
Address
634 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-08-22T23:59:00.000
Status
Closed
Created Date
2023-08-20T16:21:55.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-08-20T20:03:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000068hsYAAQ
Lat Location
(32.77615683032216500,-96.79798183941627000)
21-00641137
Service Request Number: 21-00641137 • Address: 918 W SANER AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00641137
Address
918 W SANER AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-07-12T10:10:23.000
Update Date
2023-06-09T00:47:09.000
Closed Date
2021-07-21T09:24:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000o1zLNAAY
Lat Location
(32.71304141714378000,-96.83798726888227000)
21-00006110
Service Request Number: 21-00006110 • Address: 1840 YUCCA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00006110
Address
1840 YUCCA DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-01-07T00:59:00.000
Status
Closed (Duplicate)
Created Date
2021-01-04T14:25:16.000
Update Date
2023-06-09T02:58:03.000
Closed Date
2021-01-05T11:12:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000e0otvAAA
Lat Location
(32.74361560282187600,-96.69623542287138000)
21-00442813
Service Request Number: 21-00442813 • Address: 3677 ROCKDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00442813
Address
3677 ROCKDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-17T14:52:33.000
Update Date
2023-06-09T00:56:45.000
Closed Date
2023-05-09T08:59:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000mA6RyAAK
Lat Location
(32.87693781380533400,-96.85692179786723000)
25-00185198
Service Request Number: 25-00185198 • Address: 5004 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
25-00185198
Address
5004 LIVE OAK ST, DALLAS, TX, 75206
City Council District
2
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-05-01T18:59:00.000
Status
Closed (Duplicate)
Created Date
2025-04-23T22:40:02.000
Update Date
2025-05-01T07:52:37.000
Closed Date
2025-05-01T07:52:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000eRns1AAC
Lat Location
(32.80438101156451600,-96.77014256642340000)
26-00221851
Service Request Number: 26-00221851 • Address: 819 N TATUM AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
26-00221851
Address
819 N TATUM AVE, DALLAS, TX, 75211
City Council District
6
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-03T23:59:00.000
Status
Closed
Created Date
2026-05-22T20:53:14.000
Update Date
2026-06-03T11:20:44.000
Closed Date
2026-06-03T11:20:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001qo8bsAAA
Lat Location
(32.75130275995742000,-96.91552089757616000)
20-01106718
Service Request Number: 20-01106718 • Address: EAST GRAND AVE & LA VISTA DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01106718
Address
EAST GRAND AVE & LA VISTA DR, DALLAS, TX, 75214
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-11-12T00:59:00.000
Status
Closed (Duplicate)
Created Date
2020-11-09T20:20:21.000
Update Date
2023-06-09T03:23:41.000
Closed Date
2020-11-10T02:01:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000blTEGAA2
Lat Location
(32.80795046916945500,-96.73240145139229000)
24-00535660
Service Request Number: 24-00535660 • Address: 3216 CASINO DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00535660
Address
3216 CASINO DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-05T12:59:36.000
Update Date
2024-11-06T17:40:37.000
Closed Date
2024-11-06T17:40:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000HWOILAA5
Lat Location
(32.71124122793446000,-96.84274938402326000)
26-00094363
Service Request Number: 26-00094363 • Address: 415 N BOND AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
26-00094363
Address
415 N BOND AVE, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T11:41:16.000
Update Date
2026-03-09T11:53:38.000
Closed Date
2026-03-09T11:53:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Proactive
Unique Key
500cs00001aaeePAAQ
Lat Location
(32.74824128244130000,-96.90899829621651000)
21-00550911
Service Request Number: 21-00550911 • Address: 6120 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00550911
Address
6120 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-06-16T11:45:28.000
Update Date
2023-06-12T01:22:15.000
Closed Date
2021-06-16T13:29:32.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000n1g9dAAA
Lat Location
(32.83634222775286600,-96.76021945640136000)
26-00240045
Service Request Number: 26-00240045 • Address: 2846 BRIDAL WREATH LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
26-00240045
Address
2846 BRIDAL WREATH LN, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-05-29T20:01:06.000
Update Date
2026-06-03T13:05:14.000
Closed Date
2026-06-03T13:05:12.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500cs00001t25Y6AAI
Lat Location
(32.69561337390161500,-96.86690505062234000)
26-00094746
Service Request Number: 26-00094746 • Address: 7611 QUEENSFERRY LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00094746
Address
7611 QUEENSFERRY LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed (Duplicate)
Created Date
2026-03-09T14:05:07.000
Update Date
2026-03-09T14:05:13.000
Closed Date
2026-03-09T14:05:07.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001adewSAAQ
Lat Location
(32.98045201000370000,-96.77616743246189000)
26-00093753
Service Request Number: 26-00093753 • Address: PEAVY RD & GROSS RD, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
26-00093753
Address
PEAVY RD & GROSS RD, DALLAS, TX, 75228
City Council District
2
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T07:52:24.000
Update Date
2026-03-09T10:41:41.000
Closed Date
2026-03-09T10:41:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aVNBDAA4
Lat Location
(32.81501131560332000,-96.68442342915397000)
26-00141225
Service Request Number: 26-00141225 • Address: 3716 MAPLE AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00141225
Address
3716 MAPLE AVE, DALLAS, TX, 75219
City Council District
14
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-04-05T03:19:34.000
Update Date
2026-04-06T13:22:43.000
Closed Date
2026-04-06T13:22:41.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500cs00001gHOutAAG
Lat Location
(32.80373826360260400,-96.81362456159141000)
26-00239297
Service Request Number: 26-00239297 • Address: 9728 STONEWOOD DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00239297
Address
9728 STONEWOOD DR, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2026-06-04T23:59:00.000
Status
Closed
Created Date
2026-06-03T08:40:50.000
Update Date
2026-06-03T08:41:00.000
Closed Date
2026-06-03T08:40:50.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001svTIeAAM
Lat Location
(32.76628041168753000,-96.65427746619916000)
25-00185197
Service Request Number: 25-00185197 • Address: 5004 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
25-00185197
Address
5004 LIVE OAK ST, DALLAS, TX, 75206
City Council District
2
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-05-01T18:59:00.000
Status
Closed (Duplicate)
Created Date
2025-04-23T22:39:57.000
Update Date
2025-05-01T07:52:37.000
Closed Date
2025-05-01T07:52:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000eRgycAAC
Lat Location
(32.80438101156451600,-96.77014256642340000)
22-00074879
Service Request Number: 22-00074879 • Address: 14121 SCARLET DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
22-00074879
Address
14121 SCARLET DR, DALLAS, TX, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-03-04T00:59:00.000
Status
Closed
Created Date
2022-02-28T14:03:32.000
Update Date
2023-06-08T23:36:48.000
Closed Date
2022-02-28T14:15:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000001SlBUAA0
Lat Location
(32.69029727911648600,-96.57057103361407000)
26-00087162
Service Request Number: 26-00087162 • Address: 3299 S POLK ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00087162
Address
3299 S POLK ST, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-04T14:23:36.000
Update Date
2026-03-09T08:55:09.000
Closed Date
2026-03-09T08:55:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZiZS1AAN
Lat Location
(32.70385537310847500,-96.84033163820742000)
26-00093567
Service Request Number: 26-00093567 • Address: 4618 REIGER AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
26-00093567
Address
4618 REIGER AVE, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-08T20:57:28.000
Update Date
2026-03-09T13:54:32.000
Closed Date
2026-03-09T13:54:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aTgzVAAS
Lat Location
(32.79376335718654000,-96.76763798741110000)
26-00437164
Service Request Number: 26-00437164 • Address: 5822 KNIGHTSBRIDGE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00437164
Address
5822 KNIGHTSBRIDGE DR, DALLAS, TX, 75252
City Council District
12
Department
Dallas Water Utilities
Service Request Type
Water Main Leak/Break - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-10-23T23:59:00.000
Status
New
Created Date
2026-10-02T15:33:42.000
Update Date
2026-10-02T15:33:44.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002LwaHLAAZ
Lat Location
(33.00037053360678400,-96.80808889834600000)
22-00275247
Service Request Number: 22-00275247 • Address: 409 E 9TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
22-00275247
Address
409 E 9TH ST, DALLAS, TX, 75203
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-06-30T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:01:44.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-07-03T17:13:37.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000002jnHRAAY
Lat Location
(32.74837562569246000,-96.81943674249789000)
26-00208442
Service Request Number: 26-00208442 • Address: 2506 GLENFIELD AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
26-00208442
Address
2506 GLENFIELD AVE, DALLAS, TX, 75233
City Council District
3
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-05-18T23:59:00.000
Status
Closed
Created Date
2026-05-15T06:25:15.000
Update Date
2026-05-15T10:35:05.000
Closed Date
2026-05-15T10:35:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001p927yAAA
Lat Location
(32.71667781014333000,-96.85990742331788000)
24-00492183
Service Request Number: 24-00492183 • Address: 11221 LOCHWOOD BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
24-00492183
Address
11221 LOCHWOOD BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TPW
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-10-18T18:59:00.000
Status
Closed
Created Date
2024-10-10T08:38:52.000
Update Date
2024-10-10T14:14:02.000
Closed Date
2024-10-10T14:14:02.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000CxWxqAAF
Lat Location
(32.84830972739866000,-96.68752511194836000)
22-00285615
Service Request Number: 22-00285615 • Address: 6305 PINEVIEW RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
22-00285615
Address
6305 PINEVIEW RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-07-13T23:59:00.000
Status
Closed
Created Date
2022-07-06T16:08:23.000
Update Date
2023-06-08T03:19:48.000
Closed Date
2022-07-15T09:14:58.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002nvY2AAI
Lat Location
(32.96612945348427000,-96.79656700801242000)
25-00157493
Service Request Number: 25-00157493 • Address: LASCA ST & SCYENE RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00157493
Address
LASCA ST & SCYENE RD, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Knockdown - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-04-15T23:59:00.000
Status
Closed
Created Date
2025-04-09T02:16:40.000
Update Date
2025-04-09T10:01:48.000
Closed Date
2025-04-09T10:01:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000cGVRlAAO
Lat Location
(32.76554196754415000,-96.71622373070552000)
22-00292277
Service Request Number: 22-00292277 • Address: 3130 STAG RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00292277
Address
3130 STAG RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-11T12:55:01.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-18T14:56:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002qfT4AAI
Lat Location
(32.69427221830651000,-96.76409915799417000)
23-00127840
Service Request Number: 23-00127840 • Address: 2524 DAYBREAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
23-00127840
Address
2524 DAYBREAK DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-03-24T23:59:00.000
Status
Closed
Created Date
2023-03-21T16:07:30.000
Update Date
2023-06-07T01:29:37.000
Closed Date
2023-03-22T14:34:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005Kw9JAAS
Lat Location
(32.99134209008493000,-96.86999613034860000)
26-00317743
Service Request Number: 26-00317743 • Address: 7148 HUNTERS RIDGE DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
26-00317743
Address
7148 HUNTERS RIDGE DR, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-20T07:55:21.000
Update Date
2026-07-24T15:57:21.000
Closed Date
2026-07-24T15:57:20.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000023fkSLAAY
Lat Location
(32.95608964996876000,-96.78547494668600000)
25-00040320
Service Request Number: 25-00040320 • Address: 6025 STILL FOREST DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
25-00040320
Address
6025 STILL FOREST DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-02-06T00:59:00.000
Status
Closed
Created Date
2025-01-29T18:21:03.000
Update Date
2025-02-05T15:14:43.000
Closed Date
2025-02-04T09:33:07.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000SOILTAA5
Lat Location
(32.99256833502876000,-96.80450456459012000)
22-00292217
Service Request Number: 22-00292217 • Address: 4128 HIGH SUMMIT DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
22-00292217
Address
4128 HIGH SUMMIT DR, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-07-18T23:59:00.000
Status
Closed
Created Date
2022-07-11T12:30:48.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-15T17:08:29.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002qdt4AAA
Lat Location
(32.91877852519828000,-96.84297883835306000)
23-00005089
Service Request Number: 23-00005089 • Address: 702 BETHPAGE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00005089
Address
702 BETHPAGE AVE, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-01-10T00:59:00.000
Status
Closed (Duplicate)
Created Date
2023-01-04T13:24:29.000
Update Date
2023-06-07T01:54:21.000
Closed Date
2023-01-06T17:47:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004g3rkAAA
Lat Location
(32.72453468458377000,-96.71073776332817000)
26-00073115
Service Request Number: 26-00073115 • Address: 4700 SYLVESTER ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
26-00073115
Address
4700 SYLVESTER ST, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Guardrail - New - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-04-28T23:59:00.000
Status
Closed
Created Date
2026-02-24T08:37:20.000
Update Date
2026-03-09T12:03:45.000
Closed Date
2026-03-09T11:51:39.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001XuO7RAAV
Lat Location
(32.81225083177569000,-96.82664553953181000)
24-00424091
Service Request Number: 24-00424091 • Address: 4544 SWISS AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
24-00424091
Address
4544 SWISS AVE, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-08-31T10:18:33.000
Update Date
2024-08-31T14:46:32.000
Closed Date
2024-08-31T14:46:31.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000006oHQQAA2
Lat Location
(32.79807238948436000,-96.77435045099733000)
25-00585868
Service Request Number: 25-00585868 • Address: 4933 RAMONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00585868
Address
4933 RAMONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-12-15T12:53:55.000
Update Date
2026-03-09T15:26:06.000
Closed Date
2026-03-09T15:26:05.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001JstorAAB
Lat Location
(32.68623051160576400,-96.79783440940967000)
25-00252338
Service Request Number: 25-00252338 • Address: 906 WAYNE ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
25-00252338
Address
906 WAYNE ST, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-05-29T15:16:39.000
Update Date
2025-06-13T12:02:21.000
Closed Date
2025-06-13T12:02:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000jcWrQAAU
Lat Location
(32.79670580502426000,-96.74897804395968000)
24-00060950
Service Request Number: 24-00060950 • Address: 600 COMAL ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
24-00060950
Address
600 COMAL ST, DALLAS, TX, 75203
City Council District
1
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-02-22T00:59:00.000
Status
Closed
Created Date
2024-02-07T19:41:01.000
Update Date
2024-02-21T09:35:43.000
Closed Date
2024-02-21T09:35:42.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007DhIxAAK
Lat Location
(32.75714141247990000,-96.81562970069557000)
25-00105524
Service Request Number: 25-00105524 • Address: 9333 LEMMON SERV W, DALLAS, TX, 75209 • City Council District: 6
Service Request Number
25-00105524
Address
9333 LEMMON SERV W, DALLAS, TX, 75209
City Council District
6
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-04-08T18:59:00.000
Status
Closed
Created Date
2025-03-10T17:03:14.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2025-03-14T15:09:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Y45iNAAR
Lat Location
(32.86009099858360000,-96.85489612319822000)
21-00983708
Service Request Number: 21-00983708 • Address: 13331 LAND DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00983708
Address
13331 LAND DR, DALLAS, TX, 75253
City Council District
8
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-12-18T00:59:00.000
Status
Closed
Created Date
2021-12-12T22:38:10.000
Update Date
2023-06-08T23:46:24.000
Closed Date
2021-12-17T15:44:17.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000uFML0AAO
Lat Location
(32.65771128972235000,-96.62393691393902000)
24-00587196
Service Request Number: 24-00587196 • Address: 5611 TWINEING ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
24-00587196
Address
5611 TWINEING ST, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-12-14T00:59:00.000
Status
Closed
Created Date
2024-12-10T21:34:28.000
Update Date
2024-12-11T17:43:36.000
Closed Date
2024-12-11T17:43:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000MMlBhAAL
Lat Location
(32.78713558164917400,-96.70531304562847000)
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