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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
24-00343935
Service Request Number: 24-00343935 • Address: 1009 CLAUDE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
24-00343935
Address
1009 CLAUDE ST, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-07-19T18:59:00.000
Status
Closed
Created Date
2024-07-16T12:49:12.000
Update Date
2024-07-18T16:48:30.000
Closed Date
2024-07-18T16:48:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000001P2inAAC
Lat Location
(32.74010505675232000,-96.80914149681770000)
21-00266909
Service Request Number: 21-00266909 • Address: 5858 FOREST HAVEN TRL, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
21-00266909
Address
5858 FOREST HAVEN TRL, DALLAS, TX, 75232
City Council District
4
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:26:49.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-03-25T17:26:27.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000jCgmPAAS
Lat Location
(32.67620987256057000,-96.83258155919205000)
26-00093518
Service Request Number: 26-00093518 • Address: 11232 CINDERELLA LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00093518
Address
11232 CINDERELLA LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-08T19:08:18.000
Update Date
2026-03-09T14:13:22.000
Closed Date
2026-03-09T14:13:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001aTBfaAAG
Lat Location
(32.90144075542471000,-96.83945376615566000)
26-00355519
Service Request Number: 26-00355519 • Address: 7946 OLUSTA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
26-00355519
Address
7946 OLUSTA DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-11T15:06:10.000
Update Date
2026-08-11T15:31:17.000
Closed Date
2026-08-11T15:31:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000028zdoQAAQ
Lat Location
(32.71046472270757000,-96.68578892245444000)
26-00080477
Service Request Number: 26-00080477 • Address: 2403 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
26-00080477
Address
2403 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-27T21:30:18.000
Update Date
2026-03-09T12:55:12.000
Closed Date
2026-03-09T12:09:40.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Ypo6pAAB
Lat Location
(32.81120008131297500,-96.78230818451591000)
26-00335411
Service Request Number: 26-00335411 • Address: 6585 LAZY RIVER DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
26-00335411
Address
6585 LAZY RIVER DR, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-29T23:17:58.000
Update Date
2026-08-08T17:40:07.000
Closed Date
2026-08-06T16:52:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs0000262kpWAAQ
Lat Location
(32.66885015496368500,-96.80502602636860000)
21-00641137
Service Request Number: 21-00641137 • Address: 918 W SANER AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00641137
Address
918 W SANER AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-07-12T10:10:23.000
Update Date
2023-06-09T00:47:09.000
Closed Date
2021-07-21T09:24:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000o1zLNAAY
Lat Location
(32.71304141714378000,-96.83798726888227000)
26-00208700
Service Request Number: 26-00208700 • Address: 2700 MOFFATT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00208700
Address
2700 MOFFATT AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-15T09:09:05.000
Update Date
2026-05-15T14:12:23.000
Closed Date
2026-05-15T14:12:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001pB8FhAAK
Lat Location
(32.70239682805211000,-96.77778584319839000)
26-00312832
Service Request Number: 26-00312832 • Address: 10000 BRIERWOOD LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
26-00312832
Address
10000 BRIERWOOD LN, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-16T12:29:59.000
Update Date
2026-07-16T15:10:59.000
Closed Date
2026-07-16T15:10:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00002334drAAA
Lat Location
(32.68558791338338000,-96.65080837620592000)
26-00083319
Service Request Number: 26-00083319 • Address: 4208 LEMMON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00083319
Address
4208 LEMMON AVE, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-02T14:21:51.000
Update Date
2026-03-09T16:14:46.000
Closed Date
2026-03-09T16:14:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZBWMUAA5
Lat Location
(32.81598897306031000,-96.81001583747927000)
26-00164192
Service Request Number: 26-00164192 • Address: 9351 L B J FWY WB, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00164192
Address
9351 L B J FWY WB, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-04-23T23:59:00.000
Status
Closed
Created Date
2026-04-20T08:26:56.000
Update Date
2026-04-21T23:06:21.000
Closed Date
2026-04-21T23:06:21.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001j5yItAAI
Lat Location
(32.91208298154115400,-96.73600656001244000)
24-00242795
Service Request Number: 24-00242795 • Address: 4404 HOLLOW OAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
24-00242795
Address
4404 HOLLOW OAK DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-05-31T23:59:00.000
Status
Closed
Created Date
2024-05-23T13:20:56.000
Update Date
2024-05-30T10:41:16.000
Closed Date
2024-05-30T10:41:15.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007vaWbAAI
Lat Location
(32.99677517261190500,-96.83466423899107000)
20-01182331
Service Request Number: 20-01182331 • Address: 12604 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01182331
Address
12604 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-12-19T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-04T15:56:47.000
Update Date
2023-06-09T03:19:19.000
Closed Date
2020-12-07T09:30:39.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000bMOG5AAO
Lat Location
(32.91920877713338500,-96.70900558933882000)
21-00007979
Service Request Number: 21-00007979 • Address: 2214 MORRELL AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00007979
Address
2214 MORRELL AVE, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-01-09T00:59:00.000
Status
Closed
Created Date
2021-01-04T19:12:51.000
Update Date
2023-06-09T02:58:32.000
Closed Date
2021-01-06T16:14:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000e0yIIAAY
Lat Location
(32.74153068804631000,-96.79096607683894000)
25-00396149
Service Request Number: 25-00396149 • Address: 4641 PRODUCTION DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
25-00396149
Address
4641 PRODUCTION DR, DALLAS, TX, 75235
City Council District
2
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - ECR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-16T18:59:00.000
Status
Closed
Created Date
2025-08-16T10:11:34.000
Update Date
2025-08-19T10:14:09.000
Closed Date
2025-08-19T10:13:57.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000wWqIEAA0
Lat Location
(32.80885850047696600,-96.82951615876559000)
21-00549970
Service Request Number: 21-00549970 • Address: 626 WINSTON ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00549970
Address
626 WINSTON ST, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-06-16T10:04:13.000
Update Date
2023-06-12T01:22:06.000
Closed Date
2021-06-24T11:31:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000n1aPwAAI
Lat Location
(32.75118180081965000,-96.83213654597063000)
25-00090762
Service Request Number: 25-00090762 • Address: BAYSIDE ST & VILBIG RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00090762
Address
BAYSIDE ST & VILBIG RD, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-03-05T00:59:00.000
Status
Closed
Created Date
2025-03-03T07:10:45.000
Update Date
2025-03-03T08:05:10.000
Closed Date
2025-03-03T08:05:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000WrXReAAN
Lat Location
(32.78868086303841500,-96.84790351283115000)
26-00261998
Service Request Number: 26-00261998 • Address: 3304 CHAPEL CREEK DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00261998
Address
3304 CHAPEL CREEK DR, DALLAS, TX, 75220
City Council District
6
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-07-17T23:59:00.000
Status
Closed
Created Date
2026-06-16T08:57:36.000
Update Date
2026-06-18T12:41:16.000
Closed Date
2026-06-16T12:40:38.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001vr6IsAAI
Lat Location
(32.87148021560138000,-96.86571355437313000)
25-00400795
Service Request Number: 25-00400795 • Address: 1201 LENWAY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00400795
Address
1201 LENWAY ST, DALLAS, TX, 75215
City Council District
7
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-03T23:59:00.000
Status
Closed
Created Date
2025-08-19T13:29:04.000
Update Date
2026-05-15T13:25:20.000
Closed Date
2026-05-15T13:25:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000wwy2QAAQ
Lat Location
(32.75531463745987000,-96.77780000134990000)
23-00565314
Service Request Number: 23-00565314 • Address: 9928 LANSDOWNE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00565314
Address
9928 LANSDOWNE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-12-19T00:59:00.000
Status
Closed
Created Date
2023-12-15T08:42:31.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2023-12-15T11:29:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006rcheAAA
Lat Location
(32.71690598213070400,-96.65224245833687000)
21-00942196
Service Request Number: 21-00942196 • Address: IRVING BLVD & MEDICAL DISTRICT DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00942196
Address
IRVING BLVD & MEDICAL DISTRICT DR, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-11-20T00:59:00.000
Status
Closed
Created Date
2021-11-09T12:49:49.000
Update Date
2026-08-07T14:19:15.000
Closed Date
2021-11-09T14:20:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000tPqw8AAC
Lat Location
(32.80305050510500000,-96.84373800649966000)
23-00018211
Service Request Number: 23-00018211 • Address: 1129 BETTERTON CIR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
23-00018211
Address
1129 BETTERTON CIR, DALLAS, TX, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-01-15T00:59:00.000
Status
Closed
Created Date
2023-01-11T12:46:14.000
Update Date
2023-06-07T01:56:22.000
Closed Date
2023-01-11T13:01:03.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Proactive
Unique Key
5008z000004lKSMAA2
Lat Location
(32.74761982176684000,-96.80715457196530000)
26-00402866
Service Request Number: 26-00402866 • Address: 10312 GARWOOD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00402866
Address
10312 GARWOOD DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-09-11T23:59:00.000
Status
Closed
Created Date
2026-09-10T13:23:01.000
Update Date
2026-09-12T19:10:13.000
Closed Date
2026-09-10T19:08:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002GT9goAAD
Lat Location
(32.88998156658545500,-96.71071497484053000)
26-00055279
Service Request Number: 26-00055279 • Address: 12337 PLANO RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00055279
Address
12337 PLANO RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-11T17:16:43.000
Update Date
2026-02-17T16:20:05.000
Closed Date
2026-02-17T15:34:33.000
Priority
Emergency
Method Received Description
API
Unique Key
500cs00001VT4idAAD
Lat Location
(32.91487270956608000,-96.70059343629161000)
24-00453581
Service Request Number: 24-00453581 • Address: 1919 EBBTIDE LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00453581
Address
1919 EBBTIDE LN, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-18T12:54:01.000
Update Date
2024-09-22T15:28:52.000
Closed Date
2024-09-22T15:28:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000009JoVNAA0
Lat Location
(32.69943940263922000,-96.85088176767239000)
21-00697669
Service Request Number: 21-00697669 • Address: 9629 COVEMEADOW DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00697669
Address
9629 COVEMEADOW DR, DALLAS, TX, 75238
City Council District
10
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-07-28T16:12:03.000
Update Date
2023-06-09T00:42:00.000
Closed Date
2021-08-04T18:04:24.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000oqKXTAA2
Lat Location
(32.88197991794359600,-96.72343659612801000)
26-00095417
Service Request Number: 26-00095417 • Address: 6137 FLAGSTAFF DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00095417
Address
6137 FLAGSTAFF DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T19:30:08.000
Update Date
2026-03-09T20:08:55.000
Closed Date
2026-03-09T20:08:46.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001aiysrAAA
Lat Location
(32.67295821181017000,-96.75530239694038000)
25-00396142
Service Request Number: 25-00396142 • Address: 3204 BASIL CT, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
25-00396142
Address
3204 BASIL CT, DALLAS, TX, 75204
City Council District
14
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-08-29T23:59:00.000
Status
Closed
Created Date
2025-08-16T10:03:09.000
Update Date
2026-05-15T13:25:05.000
Closed Date
2026-05-15T13:25:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000wWlC6AAK
Lat Location
(32.79354294981569500,-96.78827483594793000)
25-00532900
Service Request Number: 25-00532900 • Address: 4320 HOLLAND AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
25-00532900
Address
4320 HOLLAND AVE, DALLAS, TX, 75219
City Council District
14
Department
Dallas Water Utilities
Service Request Type
Water Main Leak/Break - DWU
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-11-21T00:59:00.000
Status
Closed
Created Date
2025-11-05T13:39:05.000
Update Date
2025-11-05T16:24:52.000
Closed Date
2025-11-05T16:24:39.000
Outcome
No Work Needed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001BgGXlAAN
Lat Location
(32.81900340187563000,-96.80992063454835000)
24-00424091
Service Request Number: 24-00424091 • Address: 4544 SWISS AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
24-00424091
Address
4544 SWISS AVE, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-08-31T10:18:33.000
Update Date
2024-08-31T14:46:32.000
Closed Date
2024-08-31T14:46:31.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000006oHQQAA2
Lat Location
(32.79807238948436000,-96.77435045099733000)
24-00304501
Service Request Number: 24-00304501 • Address: 714 S TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00304501
Address
714 S TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-06-24T08:46:22.000
Update Date
2024-07-01T15:35:18.000
Closed Date
2024-07-01T15:35:18.000
Priority
Standard
Method Received Description
API
Unique Key
5008z0000088DxwAAE
Lat Location
(32.73901458570991000,-96.83756324929627000)
24-00180518
Service Request Number: 24-00180518 • Address: 3004 INDIANA ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
24-00180518
Address
3004 INDIANA ST, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-04-19T10:22:35.000
Update Date
2024-04-19T10:34:59.000
Closed Date
2024-04-19T10:34:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000007i0u1AAA
Lat Location
(32.78548165940057000,-96.78082647687043000)
25-00339814
Service Request Number: 25-00339814 • Address: 10335 BROCKTON DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00339814
Address
10335 BROCKTON DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2025-07-16T18:59:00.000
Status
Closed
Created Date
2025-07-15T13:21:16.000
Update Date
2025-07-15T13:21:35.000
Closed Date
2025-07-15T13:21:16.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000qfhmFAAQ
Lat Location
(32.74549503994075000,-96.64664209378233000)
26-00093391
Service Request Number: 26-00093391 • Address: 4033 HOCKADAY DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00093391
Address
4033 HOCKADAY DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-08T16:30:02.000
Update Date
2026-03-09T10:06:54.000
Closed Date
2026-03-09T10:06:54.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aSAAVAA4
Lat Location
(32.90702444809196000,-96.84257382482502000)
24-00552608
Service Request Number: 24-00552608 • Address: 5831 TREMONT ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
24-00552608
Address
5831 TREMONT ST, DALLAS, TX, 75214
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-11-19T18:59:00.000
Status
Closed
Created Date
2024-11-15T14:27:52.000
Update Date
2024-11-16T12:13:00.000
Closed Date
2024-11-16T12:12:48.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000J5nYDAAZ
Lat Location
(32.80599219869777000,-96.75611788806107000)
21-00468295
Service Request Number: 21-00468295 • Address: 13710 CREEK CROSSING DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00468295
Address
13710 CREEK CROSSING DR, DALLAS, TX, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-05-25T23:59:00.000
Status
Closed
Created Date
2021-05-24T16:22:21.000
Update Date
2023-06-09T00:54:26.000
Closed Date
2021-05-24T21:08:54.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000mNDbEAAW
Lat Location
(32.67257129093698000,-96.60335420939852000)
26-00144794
Service Request Number: 26-00144794 • Address: 4931 WEDGEWOOD LN, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
26-00144794
Address
4931 WEDGEWOOD LN, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-08T10:29:40.000
Update Date
2026-04-14T09:23:25.000
Closed Date
2026-04-14T09:23:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001git1kAAA
Lat Location
(32.87368803228801500,-96.82542480598732000)
23-00303844
Service Request Number: 23-00303844 • Address: 8500 L B J FWY EB, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
23-00303844
Address
8500 L B J FWY EB, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-03T19:59:14.000
Update Date
2023-07-11T17:41:55.000
Closed Date
2023-07-11T17:41:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005rXFzAAM
Lat Location
(32.92298557139210400,-96.75608602984916000)
25-00032499
Service Request Number: 25-00032499 • Address: 2846 KILBURN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00032499
Address
2846 KILBURN AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-01-24T16:05:37.000
Update Date
2025-02-04T17:05:16.000
Closed Date
2025-02-04T17:05:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000RlFk2AAF
Lat Location
(32.70155047155413500,-96.77521679933515000)
26-00299364
Service Request Number: 26-00299364 • Address: 2829 LOCKHART AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00299364
Address
2829 LOCKHART AVE, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Construction Right of Way/Status - TPW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-07-23T23:59:00.000
Status
Closed
Created Date
2026-07-08T08:07:45.000
Update Date
2026-07-18T13:45:06.000
Closed Date
2026-07-16T13:43:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs0000216YOpAAM
Lat Location
(32.81985769719962000,-96.66649714564576000)
22-00545458
Service Request Number: 22-00545458 • Address: 965 WOLF CREEK TRL, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
22-00545458
Address
965 WOLF CREEK TRL, DALLAS, TX, 75232
City Council District
3
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-01-04T00:59:00.000
Status
Closed
Created Date
2022-12-16T16:54:22.000
Update Date
2023-06-08T02:02:31.000
Closed Date
2023-01-04T16:25:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004UDBaAAO
Lat Location
(32.66952050184930000,-96.83884017527372000)
21-00495176
Service Request Number: 21-00495176 • Address: 3208 KIESTHILL DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00495176
Address
3208 KIESTHILL DR, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-06-01T17:04:10.000
Update Date
2023-06-09T00:52:19.000
Closed Date
2021-07-11T15:57:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000mi4G6AAI
Lat Location
(32.70558486386739400,-96.88069023283413000)
24-00564968
Service Request Number: 24-00564968 • Address: 3110 CEDAR LAKE DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
24-00564968
Address
3110 CEDAR LAKE DR, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-11-26T18:59:00.000
Status
Closed
Created Date
2024-11-23T15:09:43.000
Update Date
2024-11-23T15:58:34.000
Closed Date
2024-11-23T15:58:19.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000KJW3uAAH
Lat Location
(32.76408873751702000,-96.68928924467829000)
23-00071861
Service Request Number: 23-00071861 • Address: 624 N EWING AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
23-00071861
Address
624 N EWING AVE, DALLAS, TX, 75203
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-02-17T00:59:00.000
Status
Closed
Created Date
2023-02-15T13:26:40.000
Update Date
2023-06-07T01:58:17.000
Closed Date
2023-02-16T20:10:44.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005AXC5AAO
Lat Location
(32.75514765515854500,-96.81255378495918000)
22-00275338
Service Request Number: 22-00275338 • Address: 7414 ARBOR OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
22-00275338
Address
7414 ARBOR OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-29T15:27:53.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-07-12T16:09:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002joZfAAI
Lat Location
(32.97558453423095000,-96.77961954076693000)
23-00284736
Service Request Number: 23-00284736 • Address: 2904 GATECOVE DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
23-00284736
Address
2904 GATECOVE DR, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-06-22T15:41:02.000
Update Date
2023-06-22T15:48:58.000
Closed Date
2023-06-22T15:48:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005nlEqAAI
Lat Location
(32.76184148838659400,-96.66916986640352000)
22-00074889
Service Request Number: 22-00074889 • Address: 8220 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
22-00074889
Address
8220 ABRAMS RD, DALLAS, TX, 75231
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-02-28T14:07:03.000
Update Date
2023-06-08T23:36:48.000
Closed Date
2022-02-28T14:48:06.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000001SlK5AAK
Lat Location
(32.89210677275987400,-96.74105524821931000)
26-00077361
Service Request Number: 26-00077361 • Address: AUDELIA RD & WALNUT HILL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00077361
Address
AUDELIA RD & WALNUT HILL LN, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Other Dispatch - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-05T00:59:00.000
Status
Closed
Created Date
2026-02-26T10:52:33.000
Update Date
2026-03-04T11:43:01.000
Closed Date
2026-03-04T11:43:00.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YRrnLAAT
Lat Location
(32.87898660507906400,-96.71798332579735000)
25-00074216
Service Request Number: 25-00074216 • Address: 4525 WEDGECREST DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
25-00074216
Address
4525 WEDGECREST DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-02-28T00:59:00.000
Status
Closed
Created Date
2025-02-20T14:40:54.000
Update Date
2025-02-24T17:26:45.000
Closed Date
2025-02-24T17:26:45.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000VPHYVAA5
Lat Location
(32.68813553726988000,-96.84534912675485000)
25-00418094
Service Request Number: 25-00418094 • Address: 9359 MARCO ISLAND CT, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00418094
Address
9359 MARCO ISLAND CT, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-08-28T15:37:09.000
Update Date
2025-09-02T15:46:44.000
Closed Date
2025-09-02T15:46:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000yWRYnAAO
Lat Location
(32.68664612286448000,-96.66333512656097000)
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