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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
20-01050875
Service Request Number: 20-01050875 • Address: 6905 BRENTFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01050875
Address
6905 BRENTFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-10-21T09:00:06.000
Update Date
2023-06-09T03:41:30.000
Closed Date
2020-11-22T13:02:27.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000aUQ34AAG
Lat Location
(32.97488385094404000,-96.78879564393722000)
21-00807485
Service Request Number: 21-00807485 • Address: 14516 OVERVIEW DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00807485
Address
14516 OVERVIEW DR, DALLAS, TX, 75254
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-09-01T10:37:17.000
Update Date
2023-06-09T00:28:26.000
Closed Date
2021-09-22T16:29:53.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000qXFkWAAW
Lat Location
(32.94650050877188000,-96.77191463911264000)
26-00093939
Service Request Number: 26-00093939 • Address: 7106 LA VISTA DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00093939
Address
7106 LA VISTA DR, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T09:28:55.000
Update Date
2026-03-09T12:42:17.000
Closed Date
2026-03-09T11:56:40.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aWejUAAS
Lat Location
(32.81027142220306600,-96.73595329025845000)
26-00437564
Service Request Number: 26-00437564 • Address: 2400 S COCKRELL HILL RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
26-00437564
Address
2400 S COCKRELL HILL RD, DALLAS, TX, 75211
City Council District
3
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-14T23:59:00.000
Status
New
Created Date
2026-10-02T21:36:02.000
Update Date
2026-10-02T21:36:16.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002M1mkrAAB
Lat Location
(32.72031936013645000,-96.89124668467060000)
26-00095202
Service Request Number: 26-00095202 • Address: 2222 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00095202
Address
2222 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T16:42:02.000
Update Date
2026-03-09T16:50:31.000
Closed Date
2026-03-09T16:50:30.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001agLvjAAE
Lat Location
(32.70322825134146400,-96.78894475356155000)
24-00515491
Service Request Number: 24-00515491 • Address: 19059 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
24-00515491
Address
19059 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-24T00:15:13.000
Update Date
2024-11-12T09:43:24.000
Closed Date
2024-11-12T09:43:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000FSwlBAAT
Lat Location
(33.01113262729915000,-96.85753801792882000)
21-00473858
Service Request Number: 21-00473858 • Address: 2374 HASTY ST, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00473858
Address
2374 HASTY ST, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-26T07:51:07.000
Update Date
2023-06-09T00:55:15.000
Closed Date
2021-05-26T10:35:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mOwEyAAK
Lat Location
(32.79806355363087500,-96.71445746223843000)
25-00558012
Service Request Number: 25-00558012 • Address: 2115 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
25-00558012
Address
2115 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-12-05T00:59:00.000
Status
Closed
Created Date
2025-11-22T03:13:10.000
Update Date
2025-12-04T09:00:47.000
Closed Date
2025-12-04T09:00:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001FrVb1AAF
Lat Location
(32.80978494654373600,-96.78066231834893000)
23-00303232
Service Request Number: 23-00303232 • Address: 830 BROOKHURST DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
23-00303232
Address
830 BROOKHURST DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-07-11T23:59:00.000
Status
Closed
Created Date
2023-07-03T13:32:11.000
Update Date
2023-07-10T15:49:50.000
Closed Date
2023-07-10T15:49:50.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000005rO6sAAE
Lat Location
(32.84841698684887500,-96.70518198983126000)
25-00499681
Service Request Number: 25-00499681 • Address: 13116 FALL MANOR DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00499681
Address
13116 FALL MANOR DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-12-31T00:59:00.000
Status
Closed
Created Date
2025-10-15T12:21:55.000
Update Date
2025-10-19T11:59:01.000
Closed Date
2025-10-19T11:59:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000016VKphAAG
Lat Location
(32.92710030671796000,-96.71305696417690000)
25-00263451
Service Request Number: 25-00263451 • Address: 6673 SANTA ANITA DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
25-00263451
Address
6673 SANTA ANITA DR, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-06-04T13:06:22.000
Update Date
2025-06-25T16:50:30.000
Closed Date
2025-06-25T16:50:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000kTxjnAAC
Lat Location
(32.84835037430091000,-96.74503394470182000)
22-00556940
Service Request Number: 22-00556940 • Address: 9744 FAIRCLOUD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00556940
Address
9744 FAIRCLOUD DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-24T10:32:43.000
Update Date
2023-06-08T02:12:09.000
Closed Date
2023-01-03T01:12:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004Z5P4AAK
Lat Location
(32.74071546864857000,-96.65498187031581000)
26-00067194
Service Request Number: 26-00067194 • Address: 4933 ALTON AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
26-00067194
Address
4933 ALTON AVE, DALLAS, TX, 75214
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-19T16:15:35.000
Update Date
2026-03-11T17:17:03.000
Closed Date
2026-03-11T17:17:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001X9zQaAAJ
Lat Location
(32.79433336937371000,-96.76134808060307000)
25-00382026
Service Request Number: 25-00382026 • Address: 9015 MARKVILLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00382026
Address
9015 MARKVILLE DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-08-08T07:32:10.000
Update Date
2025-08-13T11:44:12.000
Closed Date
2025-08-13T10:58:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000vDxsfAAC
Lat Location
(32.91551907278394400,-96.74968762029941000)
20-01042757
Service Request Number: 20-01042757 • Address: 9400 CHISWELL RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-01042757
Address
9400 CHISWELL RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-10-19T08:11:57.000
Update Date
2026-08-07T14:35:07.000
Closed Date
2020-10-20T06:51:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000aTsSSAA0
Lat Location
(32.87118532510209000,-96.72211261573617000)
23-00514429
Service Request Number: 23-00514429 • Address: 1804 JEFFRIES ST, DALLAS, TX, 75226 • City Council District: 7
Service Request Number
23-00514429
Address
1804 JEFFRIES ST, DALLAS, TX, 75226
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-11-14T00:59:00.000
Status
Closed
Created Date
2023-11-08T12:35:21.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-11-08T16:52:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006d1cFAAQ
Lat Location
(32.77834164693897600,-96.77591445550394000)
25-00499691
Service Request Number: 25-00499691 • Address: 2130 LOVEDALE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
25-00499691
Address
2130 LOVEDALE AVE, DALLAS, TX, 75235
City Council District
2
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-10-16T23:59:00.000
Status
Closed
Created Date
2025-10-15T12:24:03.000
Update Date
2025-10-17T09:48:02.000
Closed Date
2025-10-17T09:47:51.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs000016VPJ7AAO
Lat Location
(32.82876799450930000,-96.85557004108950000)
26-00091663
Service Request Number: 26-00091663 • Address: 2320 ELDEROAKS LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
26-00091663
Address
2320 ELDEROAKS LN, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-06T17:30:21.000
Update Date
2026-03-09T16:22:04.000
Closed Date
2026-03-09T16:22:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aGONkAAO
Lat Location
(32.66300346968652000,-96.85595998641635000)
22-00556955
Service Request Number: 22-00556955 • Address: 1222 GRANT ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
22-00556955
Address
1222 GRANT ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-24T10:48:25.000
Update Date
2023-06-08T02:12:09.000
Closed Date
2022-12-31T00:39:56.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000004Z5bPAAS
Lat Location
(32.74096953399803000,-96.80658910913071000)
26-00427410
Service Request Number: 26-00427410 • Address: 9500 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00427410
Address
9500 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - TPW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-10-19T23:59:00.000
Status
Closed
Created Date
2026-09-25T16:12:04.000
Update Date
2026-10-02T08:30:06.000
Closed Date
2026-09-30T08:28:48.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KBqoLAAT
Lat Location
(32.90890424410821000,-96.73092292026324000)
26-00086053
Service Request Number: 26-00086053 • Address: 3546 WOODLEIGH DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00086053
Address
3546 WOODLEIGH DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-03T23:45:41.000
Update Date
2026-03-09T16:02:16.000
Closed Date
2026-03-09T15:16:17.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZZ5xqAAD
Lat Location
(32.88360970026164000,-96.85970599395574000)
26-00151481
Service Request Number: 26-00151481 • Address: 6025 BRYAN PKWY, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00151481
Address
6025 BRYAN PKWY, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-11T23:38:40.000
Update Date
2026-04-14T16:06:11.000
Closed Date
2026-04-14T15:20:50.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hSfzqAAC
Lat Location
(32.80870034223933400,-96.76422523958087000)
21-00267105
Service Request Number: 21-00267105 • Address: 6219 RED BIRD CT, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00267105
Address
6219 RED BIRD CT, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-03-25T13:04:01.000
Update Date
2023-06-09T02:03:03.000
Closed Date
2021-04-02T10:16:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000jChpvAAC
Lat Location
(32.67245992869718000,-96.85642580245000000)
22-00053340
Service Request Number: 22-00053340 • Address: 2702 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
22-00053340
Address
2702 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-02-15T00:59:00.000
Status
Closed
Created Date
2022-02-11T09:44:46.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-02-11T14:19:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000001N7EiAAK
Lat Location
(32.75478083123208000,-96.75432896021141000)
26-00317032
Service Request Number: 26-00317032 • Address: 11806 GARDEN TERRACE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00317032
Address
11806 GARDEN TERRACE DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-19T11:46:10.000
Update Date
2026-07-24T18:33:12.000
Closed Date
2026-07-22T17:46:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000023ZvwjAAC
Lat Location
(32.90930347301549000,-96.71060141359861000)
22-00246421
Service Request Number: 22-00246421 • Address: 6015 TIMBER CREEK LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
22-00246421
Address
6015 TIMBER CREEK LN, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-11T12:18:13.000
Update Date
2023-06-08T23:18:17.000
Closed Date
2022-06-14T14:21:32.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000002QxwgAAC
Lat Location
(32.98025006316584000,-96.80214704727905000)
23-00462523
Service Request Number: 23-00462523 • Address: 11631 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
23-00462523
Address
11631 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-10-05T12:41:13.000
Update Date
2023-12-08T17:04:03.000
Closed Date
2023-12-08T17:04:01.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006Q5x9AAC
Lat Location
(32.85363871143604000,-96.65181310034554000)
23-00071886
Service Request Number: 23-00071886 • Address: 8418 FOXWOOD LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00071886
Address
8418 FOXWOOD LN, DALLAS, TX, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-02-18T00:59:00.000
Status
Closed
Created Date
2023-02-15T13:42:20.000
Update Date
2023-06-07T01:58:17.000
Closed Date
2023-02-15T14:29:05.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000005AW0PAAW
Lat Location
(32.74408502450765000,-96.67526627614468000)
24-00425146
Service Request Number: 24-00425146 • Address: 1702 FAROLA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
24-00425146
Address
1702 FAROLA DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-01T16:25:28.000
Update Date
2024-09-04T15:04:45.000
Closed Date
2024-09-04T15:04:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000006tycnAAA
Lat Location
(32.84388280531229000,-96.68210024836048000)
26-00184403
Service Request Number: 26-00184403 • Address: 6946 AZALEA LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
26-00184403
Address
6946 AZALEA LN, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-01T05:28:54.000
Update Date
2026-05-15T06:57:14.000
Closed Date
2026-05-15T06:57:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001m64KwAAI
Lat Location
(32.89723938833269000,-96.78696732943352000)
23-00547489
Service Request Number: 23-00547489 • Address: 6716 WHITERIDGE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00547489
Address
6716 WHITERIDGE DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-12-04T00:59:00.000
Status
Closed
Created Date
2023-12-02T13:27:16.000
Update Date
2023-12-02T20:01:23.000
Closed Date
2023-12-02T20:01:23.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006mKbgAAE
Lat Location
(32.74235995140945500,-96.70555524556978000)
26-00090315
Service Request Number: 26-00090315 • Address: S GOOD LATIMER EXPY & HICKORY ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
26-00090315
Address
S GOOD LATIMER EXPY & HICKORY ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Other Dispatch - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-06T08:58:40.000
Update Date
2026-03-09T11:29:22.000
Closed Date
2026-03-09T11:29:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001a623XAAQ
Lat Location
(32.77461935564317500,-96.78076218168583000)
24-00523143
Service Request Number: 24-00523143 • Address: 6628 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00523143
Address
6628 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-11-05T18:59:00.000
Status
Closed
Created Date
2024-10-28T22:05:34.000
Update Date
2024-10-29T13:25:37.000
Closed Date
2024-10-29T13:25:36.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000GFBl7AAH
Lat Location
(32.83756554855115000,-96.74692327756600000)
23-00303910
Service Request Number: 23-00303910 • Address: 4628 LIZZY DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00303910
Address
4628 LIZZY DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-07-07T23:59:00.000
Status
Closed
Created Date
2023-07-03T21:09:01.000
Update Date
2023-07-07T17:10:23.000
Closed Date
2023-07-07T17:10:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005rXthAAE
Lat Location
(32.72723198910415000,-96.89698571863251000)
25-00182888
Service Request Number: 25-00182888 • Address: 2320 TAYLOR ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
25-00182888
Address
2320 TAYLOR ST, DALLAS, TX, 75201
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2025-05-07T23:59:00.000
Status
Closed
Created Date
2025-04-22T22:39:19.000
Update Date
2025-04-25T08:40:58.000
Closed Date
2025-04-25T08:40:58.000
Outcome
Final Results
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000eGXloAAG
Lat Location
(32.77921076502229000,-96.78650489280506000)
24-00492106
Service Request Number: 24-00492106 • Address: 10439 CHELMSFORD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00492106
Address
10439 CHELMSFORD DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2024-10-13T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:08:19.000
Update Date
2024-10-10T09:08:58.000
Closed Date
2024-10-10T09:08:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Cx1SbAAJ
Lat Location
(32.74521001784712000,-96.64463627078685000)
25-00105478
Service Request Number: 25-00105478 • Address: 8410 BOCOWOOD DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
25-00105478
Address
8410 BOCOWOOD DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-03-10T16:45:30.000
Update Date
2025-04-11T15:38:40.000
Closed Date
2025-04-11T15:38:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Y3rygAAB
Lat Location
(32.80233509015181400,-96.69892851136000000)
26-00347436
Service Request Number: 26-00347436 • Address: 13402 BAYARD CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00347436
Address
13402 BAYARD CIR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-06T09:28:53.000
Update Date
2026-08-08T15:08:47.000
Closed Date
2026-08-06T13:13:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000027nn5mAAA
Lat Location
(32.93011473697354000,-96.70998390392160000)
26-00148982
Service Request Number: 26-00148982 • Address: 2014 CLARKSDALE PL, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
26-00148982
Address
2014 CLARKSDALE PL, DALLAS, TX, 75228
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-10T10:48:02.000
Update Date
2026-04-14T14:44:43.000
Closed Date
2026-04-14T14:44:42.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hEPmsAAG
Lat Location
(32.82534976407483600,-96.68094059834945000)
26-00093823
Service Request Number: 26-00093823 • Address: 4100 HAPPY CANYON DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00093823
Address
4100 HAPPY CANYON DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-16T23:59:00.000
Status
Closed
Created Date
2026-03-09T08:36:02.000
Update Date
2026-03-09T08:40:34.000
Closed Date
2026-03-09T08:40:33.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aWx7lAAC
Lat Location
(32.67705238841957500,-96.75242290168279000)
26-00148380
Service Request Number: 26-00148380 • Address: 6450 LONTOS DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00148380
Address
6450 LONTOS DR, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-09T19:53:00.000
Update Date
2026-04-14T17:12:05.000
Closed Date
2026-04-14T17:12:05.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001h7cVYAAY
Lat Location
(32.85431958998360000,-96.74951897704610000)
26-00095344
Service Request Number: 26-00095344 • Address: 8100 CAVALIER CIR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00095344
Address
8100 CAVALIER CIR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T18:21:10.000
Update Date
2026-03-09T18:44:48.000
Closed Date
2026-03-09T18:44:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ai3Y1AAI
Lat Location
(32.75696719268927000,-96.68136799858293000)
25-00277758
Service Request Number: 25-00277758 • Address: 9463 CRIMNSON CT, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00277758
Address
9463 CRIMNSON CT, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2025-06-12T23:59:00.000
Status
Closed
Created Date
2025-06-11T14:38:08.000
Update Date
2025-06-12T09:27:19.000
Closed Date
2025-06-12T09:27:19.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000lWE0qAAG
Lat Location
(32.66933960345597400,-96.66200717693934000)
25-00213584
Service Request Number: 25-00213584 • Address: 4014 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
25-00213584
Address
4014 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-05-09T23:59:00.000
Status
Closed
Created Date
2025-05-08T18:43:55.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2025-05-09T12:55:21.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000ggcjpAAA
Lat Location
(32.73486565193689000,-96.88637606184999000)
26-00327004
Service Request Number: 26-00327004 • Address: 4724 WATAUGA RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00327004
Address
4724 WATAUGA RD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-07-28T23:59:00.000
Status
Closed
Created Date
2026-07-24T12:35:46.000
Update Date
2026-07-24T16:43:10.000
Closed Date
2026-07-24T16:43:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000024re43AAA
Lat Location
(32.86046689796721400,-96.83293496184942000)
26-00094837
Service Request Number: 26-00094837 • Address: 9348 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00094837
Address
9348 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-04T15:30:44.000
Update Date
2026-03-09T14:31:37.000
Closed Date
2026-03-09T14:31:35.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500cs00001adXBpAAM
Lat Location
(32.73392323782872000,-96.66010578780596000)
26-00154446
Service Request Number: 26-00154446 • Address: 4414 BUENA VISTA ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
26-00154446
Address
4414 BUENA VISTA ST, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-14T08:18:38.000
Update Date
2026-04-14T09:08:10.000
Closed Date
2026-04-14T09:07:49.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hrC3OAAU
Lat Location
(32.82102518542498000,-96.79278251914441000)
25-00407217
Service Request Number: 25-00407217 • Address: 7760 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
25-00407217
Address
7760 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-08-22T12:33:42.000
Update Date
2025-10-07T15:35:15.000
Closed Date
2025-10-07T14:49:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000xWf1HAAS
Lat Location
(32.98773282090916000,-96.77204541298396000)
23-00442785
Service Request Number: 23-00442785 • Address: 2610 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00442785
Address
2610 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-09-23T14:38:03.000
Update Date
2023-10-06T15:55:57.000
Closed Date
2023-10-06T15:55:55.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006LbzZAAS
Lat Location
(32.70589939996812500,-96.78339718080879000)
26-00139742
Service Request Number: 26-00139742 • Address: 1310 LUCCHESE LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
26-00139742
Address
1310 LUCCHESE LN, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street/Road/Driveway Blockage - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-04-06T23:59:00.000
Status
Closed
Created Date
2026-04-05T07:23:35.000
Update Date
2026-04-05T08:27:47.000
Closed Date
2026-04-05T08:27:46.000
Outcome
Street blockage cleared/addressed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001g4whSAAQ
Lat Location
(32.67472338124912000,-96.58414300671012000)
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