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311 Service Requests for Fiscal Year (FY) 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Services 311 Dataset e3q4-qgt2 23 fields
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Showing 50 real records
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-10-24T13:09:07.000 • City Council District: 2
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-10-24T13:09:07.000
City Council District
2
Closed Date
2017-10-26T08:40:26.000
Address
7006 ROBIN RD, DALLAS, TX 75209
Y Coordinate
6993598.14072594
Lat Long Location
7006 ROBIN RD, DALLAS, TX 75209
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2483514.37894427
Priority
Standard
Status
Closed
Unique Key
1300405650
Update Date
2017-10-26T08:40:26.000
Service Request Number
17-00525428
Overall Service Request Due Date
2017-11-02T13:09:07.000
Method Received Description
Phone
Ambulance - Transportation Complaint - AVI
Service Request Type: Ambulance - Transportation Complaint - AVI • Created Date: 2017-10-26T07:46:43.000 • City Council District: 2
Service Request Type
Ambulance - Transportation Complaint - AVI
Created Date
2017-10-26T07:46:43.000
City Council District
2
Closed Date
2017-10-26T07:47:16.000
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Outcome
Resolved - Information Provided
Ert Estimated Response Time
10
Department
Aviation
X Coordinate
2495080.4302718
Priority
Standard
Status
Closed
Unique Key
1300648413
Update Date
2017-10-26T07:47:16.000
Service Request Number
17-00528255
Overall Service Request Due Date
2017-11-15T07:46:43.000
Method Received Description
Proactive
Water/Wastewater Line Locate - SCS
Service Request Type: Water/Wastewater Line Locate - SCS • Created Date: 2017-10-26T14:24:40.000 • City Council District: 6
Service Request Type
Water/Wastewater Line Locate - SCS
Created Date
2017-10-26T14:24:40.000
City Council District
6
Closed Date
2017-10-26T14:48:56.000
Address
1341 AMOS ST, DALLAS, TX 75212
Y Coordinate
6968654.72949251
Lat Long Location
1341 AMOS ST, DALLAS, TX 75212
Outcome
Closed - Close SR
Ert Estimated Response Time
1
Department
Management Services
X Coordinate
2477868.58780264
Priority
Standard
Status
Closed
Unique Key
1300736130
Update Date
2017-10-26T14:48:56.000
Service Request Number
17-00529374
Overall Service Request Due Date
2017-10-30T14:24:40.000
Method Received Description
Web
High Weeds - CCS
Service Request Type: High Weeds - CCS • Created Date: 2017-10-17T13:44:11.000 • City Council District: 7
Service Request Type
High Weeds - CCS
Created Date
2017-10-17T13:44:11.000
City Council District
7
Closed Date
2017-10-25T16:14:28.000
Address
5250 CLOVER HAVEN, DALLAS, 75227
Y Coordinate
6974968.62409664
Lat Long Location
5250 CLOVER HAVEN, DALLAS, 75227
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2524610.98256437
Priority
Standard
Status
Closed
Unique Key
1299471811
Update Date
2017-10-25T16:14:28.000
Service Request Number
17-00514605
Overall Service Request Due Date
2017-11-14T13:44:11.000
Method Received Description
Mobile Apps
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-03-23T23:39:03.000 • City Council District: 4
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-03-23T23:39:03.000
City Council District
4
Closed Date
2018-03-24T16:27:31.000
Address
2025 S BECKLEY AVE, DALLAS, TX 75224
Y Coordinate
6949999.56939964
Lat Long Location
2025 S BECKLEY AVE, DALLAS, TX 75224
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2484227.04482368
Priority
Standard
Status
Closed
Unique Key
1317878765
Update Date
2018-03-24T16:27:31.000
Service Request Number
18-00132565
Overall Service Request Due Date
2018-03-25T23:39:03.000
Method Received Description
Web
Bulky Trash Violations - CCS
Service Request Type: Bulky Trash Violations - CCS • Created Date: 2017-10-19T15:18:25.000 • City Council District: 8
Service Request Type
Bulky Trash Violations - CCS
Created Date
2017-10-19T15:18:25.000
City Council District
8
Closed Date
2017-10-26T14:55:37.000
Address
12925 SILVER BROOK RD, DALLAS, TX
Y Coordinate
6933655.72945066
Lat Long Location
12925 SILVER BROOK RD, DALLAS, TX
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2548434.40839248
Priority
Standard
Status
Closed
Unique Key
1299806727
Update Date
2017-10-26T14:55:37.000
Service Request Number
17-00518680
Overall Service Request Due Date
2017-10-30T15:18:25.000
Method Received Description
Web
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2018-03-24T08:08:38.000 • City Council District: 8
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2018-03-24T08:08:38.000
City Council District
8
Closed Date
2018-03-24T20:47:47.000
Address
C F HAWN FWY & S BELT LINE RD, DALLAS, TX
Y Coordinate
6934209.41527683
Lat Long Location
C F HAWN FWY & S BELT LINE RD, DALLAS, TX
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2552304.33786034
Priority
Emergency
Status
Closed
Unique Key
1317889116
Update Date
2018-03-24T20:48:12.000
Service Request Number
18-00132624
Overall Service Request Due Date
2018-03-25T08:08:38.000
Method Received Description
Phone
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-03-23T20:16:21.000 • City Council District: 1
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-03-23T20:16:21.000
City Council District
1
Closed Date
2018-03-24T16:30:34.000
Address
1100 WESTMOUNT AVE, DALLAS, TX 75211
Y Coordinate
6961501.92755557
Lat Long Location
1100 WESTMOUNT AVE, DALLAS, TX 75211
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2470399.93877914
Priority
Standard
Status
Closed
Unique Key
1317870450
Update Date
2018-03-24T16:30:34.000
Service Request Number
18-00132474
Overall Service Request Due Date
2018-03-25T20:16:21.000
Method Received Description
Phone
Traffic Signal - Timing - TRN
Service Request Type: Traffic Signal - Timing - TRN • Created Date: 2017-10-25T15:03:49.000 • City Council District: 8
Service Request Type
Traffic Signal - Timing - TRN
Created Date
2017-10-25T15:03:49.000
City Council District
8
Closed Date
2017-10-25T15:08:15.000
Address
MARVIN D LOVE SERV E & W WHEATLAND RD, DALLAS, TX
Y Coordinate
6922334.65209168
Lat Long Location
MARVIN D LOVE SERV E & W WHEATLAND RD, DALLAS, TX
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2465870.24164747
Priority
Emergency
Status
Closed
Unique Key
1300588115
Update Date
2017-10-25T15:08:15.000
Service Request Number
17-00527651
Overall Service Request Due Date
2017-10-29T15:03:49.000
Method Received Description
Phone
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2018-03-23T11:02:28.000 • City Council District: 4
Service Request Type
Animal - Stray Dog - DAS
Created Date
2018-03-23T11:02:28.000
City Council District
4
Closed Date
2018-03-24T11:18:19.000
Address
1447 ALASKA AVE, DALLAS, TX 75216
Y Coordinate
6952838.23070306
Lat Long Location
1447 ALASKA AVE, DALLAS, TX 75216
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2486393.76379348
Priority
Standard
Status
Closed
Unique Key
1317773038
Update Date
2018-03-24T11:18:19.000
Service Request Number
18-00130983
Overall Service Request Due Date
2018-03-28T11:02:28.000
Method Received Description
Phone
Narcotics/Vice Complaints - DPD
Service Request Type: Narcotics/Vice Complaints - DPD • Created Date: 2018-03-24T22:49:45.000 • City Council District: 14
Service Request Type
Narcotics/Vice Complaints - DPD
Created Date
2018-03-24T22:49:45.000
City Council District
14
Closed Date
2018-04-23T06:01:29.000
Address
1404 MAIN ST, DALLAS, TX 75202
Y Coordinate
6971076.88478771
Lat Long Location
1404 MAIN ST, DALLAS, TX 75202
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Police Department
X Coordinate
2490876.18877912
Priority
Standard
Status
Closed
Unique Key
1317942691
Update Date
2018-04-23T06:01:29.000
Service Request Number
18-00133267
Overall Service Request Due Date
2018-04-23T22:49:45.000
Method Received Description
Phone
High Weeds - CCS
Service Request Type: High Weeds - CCS • Created Date: 2017-10-06T09:05:13.000 • City Council District: 4
Service Request Type
High Weeds - CCS
Created Date
2017-10-06T09:05:13.000
City Council District
4
Closed Date
2017-10-26T11:06:56.000
Address
1248 CEDAR HAVEN AVE, DALLAS, TX 75216
Y Coordinate
6954183.2059907
Lat Long Location
1248 CEDAR HAVEN AVE, DALLAS, TX 75216
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2489054.57675423
Priority
Standard
Status
Closed
Unique Key
1298041259
Update Date
2017-10-26T11:06:56.000
Service Request Number
17-00498259
Overall Service Request Due Date
2017-11-03T09:05:13.000
Method Received Description
Proactive
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2018-03-24T10:38:07.000 • City Council District: 2
Service Request Type
Animal - Stray Dog - DAS
Created Date
2018-03-24T10:38:07.000
City Council District
2
Closed Date
2018-03-24T11:28:27.000
Address
3333 HARRY HINES BLVD, DALLAS, TX 75201
Y Coordinate
6977280.9833559
Lat Long Location
3333 HARRY HINES BLVD, DALLAS, TX 75201
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2486611.72749822
Priority
Standard
Status
Closed
Unique Key
1317900510
Update Date
2018-03-24T11:28:27.000
Service Request Number
18-00132772
Overall Service Request Due Date
2018-03-29T10:38:07.000
Method Received Description
Phone
Recycle - Missed - SAN
Service Request Type: Recycle - Missed - SAN • Created Date: 2018-03-23T14:35:48.000 • City Council District: 9
Service Request Type
Recycle - Missed - SAN
Created Date
2018-03-23T14:35:48.000
City Council District
9
Closed Date
2018-03-24T15:47:25.000
Address
3825 WEST BAY CIR, DALLAS, TX 75214
Y Coordinate
6991403.08981604
Lat Long Location
3825 WEST BAY CIR, DALLAS, TX 75214
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2510936.67108698
Priority
Standard
Status
Closed
Unique Key
1317820818
Update Date
2018-03-24T15:47:25.000
Service Request Number
18-00131762
Overall Service Request Due Date
2018-03-28T14:35:48.000
Method Received Description
Phone
Junk Motor Vehicle - CCS
Service Request Type: Junk Motor Vehicle - CCS • Created Date: 2018-01-26T13:31:28.000 • City Council District: 4
Service Request Type
Junk Motor Vehicle - CCS
Created Date
2018-01-26T13:31:28.000
City Council District
4
Closed Date
2018-03-24T12:08:46.000
Address
343 APPIAN WAY, DALLAS, TX 75216
Y Coordinate
6953145.59191774
Lat Long Location
343 APPIAN WAY, DALLAS, TX 75216
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2485300.84886995
Priority
Standard
Status
Closed
Unique Key
1310629271
Update Date
2018-03-24T12:08:46.000
Service Request Number
18-00037027
Overall Service Request Due Date
2018-04-23T13:31:28.000
Method Received Description
Mobile Apps
Graffiti Traffic Signs - TRN
Service Request Type: Graffiti Traffic Signs - TRN • Created Date: 2017-10-23T13:01:18.000 • City Council District: 2
Service Request Type
Graffiti Traffic Signs - TRN
Created Date
2017-10-23T13:01:18.000
City Council District
2
Closed Date
2017-10-26T11:07:22.000
Address
5492 EAST GRAND AVE, DALLAS, 75223
Y Coordinate
6975922.83799749
Lat Long Location
5492 EAST GRAND AVE, DALLAS, 75223
Outcome
Resolved - Not City Jurisdiction
Ert Estimated Response Time
10
Department
Street Services
X Coordinate
2506801.94005422
Priority
Standard
Status
Closed
Unique Key
1300229659
Update Date
2017-10-26T11:07:22.000
Service Request Number
17-00523243
Overall Service Request Due Date
2017-11-06T13:01:18.000
Method Received Description
Mobile Apps
Garbage - Missed - SAN
Service Request Type: Garbage - Missed - SAN • Created Date: 2018-03-23T19:09:33.000 • City Council District: 6
Service Request Type
Garbage - Missed - SAN
Created Date
2018-03-23T19:09:33.000
City Council District
6
Closed Date
2018-03-24T13:49:14.000
Address
9910 WITHAM ST, DALLAS, TX 75220
Y Coordinate
7005542.31492594
Lat Long Location
9910 WITHAM ST, DALLAS, TX 75220
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2471579.67261944
Priority
Standard
Status
Closed
Unique Key
1317866325
Update Date
2018-03-24T13:49:14.000
Service Request Number
18-00132415
Overall Service Request Due Date
2018-03-28T19:09:33.000
Method Received Description
Phone
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-10-24T10:41:33.000 • City Council District: 8
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-10-24T10:41:33.000
City Council District
8
Closed Date
2017-10-26T08:47:09.000
Address
2026 CHEVELLA DR, DALLAS, TX 75232
Y Coordinate
6926350.62548249
Lat Long Location
2026 CHEVELLA DR, DALLAS, TX 75232
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2475772.31548905
Priority
Standard
Status
Closed
Unique Key
1300375060
Update Date
2017-10-26T08:47:09.000
Service Request Number
17-00525007
Overall Service Request Due Date
2017-11-02T10:41:33.000
Method Received Description
Phone
Garbage - Missed - SAN
Service Request Type: Garbage - Missed - SAN • Created Date: 2018-03-22T19:30:28.000 • City Council District: 2
Service Request Type
Garbage - Missed - SAN
Created Date
2018-03-22T19:30:28.000
City Council District
2
Closed Date
2018-03-24T14:20:42.000
Address
4814 HOPKINS AVE, DALLAS, TX 75209
Y Coordinate
6995396.05405871
Lat Long Location
4814 HOPKINS AVE, DALLAS, TX 75209
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2481903.54892895
Priority
Standard
Status
Closed
Unique Key
1317706608
Update Date
2018-03-24T14:20:42.000
Service Request Number
18-00130119
Overall Service Request Due Date
2018-03-27T19:30:28.000
Method Received Description
Phone
Substandard Structure - CCS
Service Request Type: Substandard Structure - CCS • Created Date: 2017-12-17T16:54:11.000 • City Council District: 4
Service Request Type
Substandard Structure - CCS
Created Date
2017-12-17T16:54:11.000
City Council District
4
Closed Date
2018-03-24T08:18:39.000
Address
1706 ARIZONA AVE, DALLAS, TX 75216
Y Coordinate
6951777.96285721
Lat Long Location
1706 ARIZONA AVE, DALLAS, TX 75216
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2485715.38023243
Priority
Standard
Status
Closed
Unique Key
1306417767
Update Date
2018-03-24T08:18:39.000
Service Request Number
17-00598618
Overall Service Request Due Date
2018-06-11T16:54:11.000
Method Received Description
Phone
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2018-03-24T07:31:59.000 • City Council District: 13
Service Request Type
Street Repair - Routine - PBW
Created Date
2018-03-24T07:31:59.000
City Council District
13
Closed Date
2018-03-24T07:31:59.000
Address
7387 E GREENWAY BLVD, DALLAS, 75209
Y Coordinate
6994991.57917705
Lat Long Location
7387 E GREENWAY BLVD, DALLAS, 75209
Ert Estimated Response Time
10
Department
Public Works Department
X Coordinate
2485447.09202272
Priority
Standard
Status
Duplicate (open)
Unique Key
1317887660
Update Date
2018-03-24T07:31:59.000
Service Request Number
18-00132608
Overall Service Request Due Date
2018-08-01T07:31:59.000
Method Received Description
Mobile Apps
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-10-25T15:17:35.000 • City Council District: 11
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-10-25T15:17:35.000
City Council District
11
Closed Date
2017-10-26T13:35:19.000
Address
15311 LEAVALLEY DR, DALLAS, 75248
Y Coordinate
7035582.48847167
Lat Long Location
15311 LEAVALLEY DR, DALLAS, 75248
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2496173.67821422
Priority
Emergency
Status
Closed
Unique Key
1300590241
Update Date
2017-10-26T13:35:19.000
Service Request Number
17-00527679
Overall Service Request Due Date
2017-10-26T15:17:35.000
Method Received Description
Phone
Electrical Violation Apts - CCS
Service Request Type: Electrical Violation Apts - CCS • Created Date: 2017-10-13T16:38:17.000 • City Council District: 7
Service Request Type
Electrical Violation Apts - CCS
Created Date
2017-10-13T16:38:17.000
City Council District
7
Closed Date
2017-10-25T15:18:17.000
Address
9524 MILITARY PKWY, DALLAS, TX 75227
Y Coordinate
6967401.9183424
Lat Long Location
9524 MILITARY PKWY, DALLAS, TX 75227
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2534252.74666461
Priority
Standard
Status
Closed
Unique Key
1299085520
Update Date
2017-10-25T15:18:17.000
Service Request Number
17-00510476
Overall Service Request Due Date
2017-12-08T16:38:17.000
Method Received Description
Phone
Obstruction Alley/Sidewalk/Street - CCS
Service Request Type: Obstruction Alley/Sidewalk/Street - CCS • Created Date: 2016-10-10T15:04:34.000 • City Council District: 4
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Created Date
2016-10-10T15:04:34.000
City Council District
4
Closed Date
2017-10-26T17:39:34.000
Address
1200 E WOODIN BLVD, DALLAS, TX 75216
Y Coordinate
6950033.23233951
Lat Long Location
1200 E WOODIN BLVD, DALLAS, TX 75216
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2488859.08500951
Priority
Standard
Status
Closed
Unique Key
1231183830
Update Date
2017-10-26T17:39:34.000
Service Request Number
16-00519052
Overall Service Request Due Date
2016-12-14T15:04:34.000
Method Received Description
Phone
Garbage - Missed - SAN
Service Request Type: Garbage - Missed - SAN • Created Date: 2017-10-22T07:40:27.000 • City Council District: 10
Service Request Type
Garbage - Missed - SAN
Created Date
2017-10-22T07:40:27.000
City Council District
10
Closed Date
2017-10-25T15:51:08.000
Address
9537 FIELDCREST DR, DALLAS, 75238
Y Coordinate
7006172.99720249
Lat Long Location
9537 FIELDCREST DR, DALLAS, 75238
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2514512.41436716
Priority
Standard
Status
Closed
Unique Key
1300098608
Update Date
2017-10-25T15:51:08.000
Service Request Number
17-00521788
Overall Service Request Due Date
2017-10-26T07:40:27.000
Method Received Description
Mobile Apps
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-10-25T13:37:26.000 • City Council District: 4
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-10-25T13:37:26.000
City Council District
4
Closed Date
2017-10-26T16:15:07.000
Address
1534 CARSON ST, DALLAS, TX 75216
Y Coordinate
6952322.9196463
Lat Long Location
1534 CARSON ST, DALLAS, TX 75216
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2489210.71169568
Priority
Standard
Status
Closed
Unique Key
1300571335
Update Date
2017-10-26T16:15:07.000
Service Request Number
17-00527418
Overall Service Request Due Date
2017-11-03T13:37:26.000
Method Received Description
Phone
Smoke Detector Request - DFD
Service Request Type: Smoke Detector Request - DFD • Created Date: 2017-10-21T16:29:46.000 • City Council District: 4
Service Request Type
Smoke Detector Request - DFD
Created Date
2017-10-21T16:29:46.000
City Council District
4
Closed Date
2017-10-26T10:11:48.000
Address
3051 FRIO DR, DALLAS, TX 75216
Y Coordinate
6944841.66697586
Lat Long Location
3051 FRIO DR, DALLAS, TX 75216
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
2
Department
Fire-Rescue Department
X Coordinate
2488662.51027269
Priority
Standard
Status
Closed
Unique Key
1300057774
Update Date
2017-10-26T10:11:48.000
Service Request Number
17-00521551
Overall Service Request Due Date
2017-11-06T16:29:46.000
Method Received Description
Phone
Flooding/Drainage Complaint - TWM
Service Request Type: Flooding/Drainage Complaint - TWM • Created Date: 2018-04-06T10:36:09.000 • City Council District: 7
Service Request Type
Flooding/Drainage Complaint - TWM
Created Date
2018-04-06T10:36:09.000
City Council District
7
Closed Date
2018-04-23T07:31:44.000
Address
1800 ABSHIRE LN, DALLAS, TX 75228
Y Coordinate
6982575.39128561
Lat Long Location
1800 ABSHIRE LN, DALLAS, TX 75228
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Trinity Watershed Management
X Coordinate
2526443.95137502
Priority
Standard
Status
Closed
Unique Key
1319741821
Update Date
2018-04-23T07:31:44.000
Service Request Number
18-00157794
Overall Service Request Due Date
2018-04-26T10:36:09.000
Method Received Description
Phone
High Weeds - CCS
Service Request Type: High Weeds - CCS • Created Date: 2017-10-03T16:23:42.000 • City Council District: 7
Service Request Type
High Weeds - CCS
Created Date
2017-10-03T16:23:42.000
City Council District
7
Closed Date
2017-10-26T08:16:10.000
Address
3824 WALDRON AVE, DALLAS, TX 75215
Y Coordinate
6963227.35511208
Lat Long Location
3824 WALDRON AVE, DALLAS, TX 75215
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2501748.22054681
Priority
Standard
Status
Closed
Unique Key
1297655747
Update Date
2017-10-26T08:16:10.000
Service Request Number
17-00493802
Overall Service Request Due Date
2017-10-31T16:23:42.000
Method Received Description
Proactive
Animal - Aggressive Activity - DAS
Service Request Type: Animal - Aggressive Activity - DAS • Created Date: 2017-10-26T06:25:29.000 • City Council District: 4
Service Request Type
Animal - Aggressive Activity - DAS
Created Date
2017-10-26T06:25:29.000
City Council District
4
Closed Date
2017-10-26T07:50:31.000
Address
1445 COVE DR, DALLAS, TX 75216
Y Coordinate
6946107.92919424
Lat Long Location
1445 COVE DR, DALLAS, TX 75216
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2490608.99126537
Priority
Emergency
Status
Closed
Unique Key
1300643554
Update Date
2017-10-26T07:50:31.000
Service Request Number
17-00528204
Overall Service Request Due Date
2017-10-27T06:25:29.000
Method Received Description
Phone
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-10-24T16:55:44.000 • City Council District: 11
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-10-24T16:55:44.000
City Council District
11
Closed Date
2017-10-26T15:40:06.000
Address
7223 ROYAL LN, DALLAS, TX 75230
Y Coordinate
7012884.13147614
Lat Long Location
7223 ROYAL LN, DALLAS, TX 75230
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2496208.33421887
Priority
Standard
Status
Closed
Unique Key
1300459313
Update Date
2017-10-26T15:40:06.000
Service Request Number
17-00526134
Overall Service Request Due Date
2017-11-02T16:55:44.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-10-26T10:40:59.000 • City Council District: 8
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-10-26T10:40:59.000
City Council District
8
Closed Date
2017-10-26T13:43:38.000
Address
12215 CHINA LAKE DR, DALLAS, TX 75253
Y Coordinate
6943012.90197687
Lat Long Location
12215 CHINA LAKE DR, DALLAS, TX 75253
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2553879.69050838
Priority
Emergency
Status
Closed
Unique Key
1300682292
Update Date
2017-10-26T13:43:38.000
Service Request Number
17-00528696
Overall Service Request Due Date
2017-10-27T10:40:59.000
Method Received Description
Phone
Animal - Neglect - DAS
Service Request Type: Animal - Neglect - DAS • Created Date: 2017-10-25T10:51:43.000 • City Council District: 4
Service Request Type
Animal - Neglect - DAS
Created Date
2017-10-25T10:51:43.000
City Council District
4
Closed Date
2017-10-26T08:30:44.000
Address
3705 ALSBURY ST, DALLAS, TX 75216
Y Coordinate
6948995.61006942
Lat Long Location
3705 ALSBURY ST, DALLAS, TX 75216
Outcome
Unresolved - Reinspection Required
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2501704.52471554
Priority
Emergency
Status
Closed
Unique Key
1300542060
Update Date
2017-10-26T08:30:45.000
Service Request Number
17-00526982
Overall Service Request Due Date
2017-10-26T10:51:43.000
Method Received Description
Phone
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-03-24T11:16:49.000 • City Council District: 6
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-03-24T11:16:49.000
City Council District
6
Closed Date
2018-03-24T17:18:36.000
Address
3438 TUMALO TRL, DALLAS, TX 75212
Y Coordinate
6971940.91981235
Lat Long Location
3438 TUMALO TRL, DALLAS, TX 75212
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2458439.29220566
Priority
Standard
Status
Closed
Unique Key
1317904478
Update Date
2018-03-24T17:18:36.000
Service Request Number
18-00132829
Overall Service Request Due Date
2018-03-26T11:16:49.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-03-24T09:57:17.000 • City Council District: 6
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-03-24T09:57:17.000
City Council District
6
Closed Date
2018-03-24T15:30:20.000
Address
11651 EMERALD ST, DALLAS, TX 75229
Y Coordinate
7016116.30724716
Lat Long Location
11651 EMERALD ST, DALLAS, TX 75229
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2459610.74861668
Priority
Emergency
Status
Closed
Unique Key
1317897196
Update Date
2018-03-24T15:30:20.000
Service Request Number
18-00132729
Overall Service Request Due Date
2018-03-25T09:57:17.000
Method Received Description
Web
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2017-12-30T12:14:38.000 • City Council District: 14
Service Request Type
Street Repair - Routine - PBW
Created Date
2017-12-30T12:14:38.000
City Council District
14
Closed Date
2018-03-24T05:54:57.000
Address
4486 AVONDALE AVE, DALLAS, 75219
Y Coordinate
6984518.90294673
Lat Long Location
4486 AVONDALE AVE, DALLAS, 75219
Ert Estimated Response Time
10
Department
Public Works Department
X Coordinate
2490853.36439677
Priority
Standard
Status
Duplicate (closed)
Unique Key
1307677785
Update Date
2018-03-24T05:54:57.000
Service Request Number
17-00614628
Overall Service Request Due Date
2018-04-02T12:14:38.000
Method Received Description
Mobile Apps
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2017-06-20T09:30:19.000 • City Council District: 6
Service Request Type
Street Repair - Routine - PBW
Created Date
2017-06-20T09:30:19.000
City Council District
6
Closed Date
2017-06-22T12:08:34.000
Address
1617 N COCKRELL HILL RD, DALLAS, 75211
Y Coordinate
6964991.46021559
Lat Long Location
1617 N COCKRELL HILL RD, DALLAS, 75211
Outcome
Resolved - Not City Jurisdiction
Ert Estimated Response Time
10
Department
Street Services
X Coordinate
2461603.2053071
Priority
Standard
Status
Closed
Unique Key
1278130788
Update Date
2017-09-29T11:46:45.000
Service Request Number
17-00294360
Overall Service Request Due Date
2017-10-26T09:30:19.000
Method Received Description
Mobile Apps
Single Family Rental Needs Registration - CCS
Service Request Type: Single Family Rental Needs Registration - CCS • Created Date: 2017-06-19T17:29:51.000 • City Council District: 9
Service Request Type
Single Family Rental Needs Registration - CCS
Created Date
2017-06-19T17:29:51.000
City Council District
9
Closed Date
2017-10-26T08:05:48.000
Address
3117 ANDREA LN, DALLAS, TX 75228
Y Coordinate
6989059.9139261
Lat Long Location
3117 ANDREA LN, DALLAS, TX 75228
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2532899.97751859
Priority
Standard
Status
Closed
Unique Key
1278049082
Update Date
2017-10-26T08:05:48.000
Service Request Number
17-00293418
Overall Service Request Due Date
2017-08-01T17:29:51.000
Method Received Description
Proactive
Alley Repair - Routine - PBW
Service Request Type: Alley Repair - Routine - PBW • Created Date: 2017-10-11T14:29:53.000 • City Council District: 10
Service Request Type
Alley Repair - Routine - PBW
Created Date
2017-10-11T14:29:53.000
City Council District
10
Closed Date
2017-10-26T08:13:26.000
Address
9077 LONGMONT DR, DALLAS, TX 75238
Y Coordinate
7004445.97543315
Lat Long Location
9077 LONGMONT DR, DALLAS, TX 75238
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
10
Department
Public Works Department
X Coordinate
2518839.47373629
Priority
Standard
Status
Closed
Unique Key
1298735136
Update Date
2017-10-26T08:13:26.000
Service Request Number
17-00506174
Overall Service Request Due Date
2018-02-22T14:29:53.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-10-26T11:57:58.000 • City Council District: 9
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-10-26T11:57:58.000
City Council District
9
Closed Date
2017-10-26T14:27:45.000
Address
11634 RUPLEY LN, DALLAS, TX 75218
Y Coordinate
6998962.2087111
Lat Long Location
11634 RUPLEY LN, DALLAS, TX 75218
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2527466.75741439
Priority
Emergency
Status
Closed
Unique Key
1300702942
Update Date
2017-10-26T14:27:45.000
Service Request Number
17-00528977
Overall Service Request Due Date
2017-10-27T11:57:58.000
Method Received Description
Phone
High Weeds - CCS
Service Request Type: High Weeds - CCS • Created Date: 2017-10-02T09:16:57.000 • City Council District: 3
Service Request Type
High Weeds - CCS
Created Date
2017-10-02T09:16:57.000
City Council District
3
Closed Date
2017-10-26T11:34:37.000
Address
3401 LA PLAYA DR, DALLAS, 75233
Y Coordinate
6942190.61339886
Lat Long Location
3401 LA PLAYA DR, DALLAS, 75233
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2465662.44101455
Priority
Standard
Status
Closed
Unique Key
1297407911
Update Date
2017-10-26T11:34:37.000
Service Request Number
17-00490627
Overall Service Request Due Date
2017-10-30T09:16:57.000
Method Received Description
Phone
A/C Inoperable Apts - CCS
Service Request Type: A/C Inoperable Apts - CCS • Created Date: 2017-10-06T17:27:52.000 • City Council District: 4
Service Request Type
A/C Inoperable Apts - CCS
Created Date
2017-10-06T17:27:52.000
City Council District
4
Closed Date
2017-10-25T15:19:23.000
Address
3800 S TYLER ST, DALLAS, 75224
Y Coordinate
6941025.62219752
Lat Long Location
3800 S TYLER ST, DALLAS, 75224
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2480000.17255963
Priority
Urgent
Status
Closed
Unique Key
1298149963
Update Date
2017-10-25T15:19:23.000
Service Request Number
17-00499821
Overall Service Request Due Date
2017-10-13T17:27:52.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2017-10-25T08:25:48.000 • City Council District: 9
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2017-10-25T08:25:48.000
City Council District
9
Closed Date
2017-10-26T07:56:41.000
Address
2643 PEAVY RD, DALLAS, TX 75228
Y Coordinate
6986200.80245179
Lat Long Location
2643 PEAVY RD, DALLAS, TX 75228
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2526159.56699902
Priority
Emergency
Status
Closed
Unique Key
1300511126
Update Date
2017-10-26T07:56:41.000
Service Request Number
17-00526550
Overall Service Request Due Date
2017-10-28T08:25:48.000
Method Received Description
Phone
Garbage - Missed - SAN
Service Request Type: Garbage - Missed - SAN • Created Date: 2018-03-23T13:23:19.000 • City Council District: 9
Service Request Type
Garbage - Missed - SAN
Created Date
2018-03-23T13:23:19.000
City Council District
9
Closed Date
2018-03-24T16:10:12.000
Address
7115 WESTBROOK LN, DALLAS, TX 75214
Y Coordinate
6995335.81585262
Lat Long Location
7115 WESTBROOK LN, DALLAS, TX 75214
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2509433.82689914
Priority
Standard
Status
Closed
Unique Key
1317805511
Update Date
2018-03-24T16:10:12.000
Service Request Number
18-00131522
Overall Service Request Due Date
2018-03-28T13:23:19.000
Method Received Description
Phone
Recycling - Roll Cart - SAN
Service Request Type: Recycling - Roll Cart - SAN • Created Date: 2017-10-24T12:56:39.000 • City Council District: 3
Service Request Type
Recycling - Roll Cart - SAN
Created Date
2017-10-24T12:56:39.000
City Council District
3
Closed Date
2017-10-25T16:50:28.000
Address
3915 SHADY HOLLOW LN, DALLAS, TX 75233
Y Coordinate
6939501.79193421
Lat Long Location
3915 SHADY HOLLOW LN, DALLAS, TX 75233
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2465312.43674479
Priority
Standard
Status
Closed
Unique Key
1300403052
Update Date
2017-10-25T16:50:28.000
Service Request Number
17-00525389
Overall Service Request Due Date
2017-11-02T12:56:39.000
Method Received Description
Phone
Animal - Neglect - DAS
Service Request Type: Animal - Neglect - DAS • Created Date: 2018-03-24T14:11:07.000 • City Council District: 7
Service Request Type
Animal - Neglect - DAS
Created Date
2018-03-24T14:11:07.000
City Council District
7
Closed Date
2018-03-24T22:37:33.000
Address
2724 LAGOW ST, DALLAS, TX 75210
Y Coordinate
6968338.11395143
Lat Long Location
2724 LAGOW ST, DALLAS, TX 75210
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2507341.12362379
Priority
Emergency
Status
Closed
Unique Key
1317915937
Update Date
2018-03-24T22:37:33.000
Service Request Number
18-00132970
Overall Service Request Due Date
2018-03-25T14:11:07.000
Method Received Description
Phone
Animal - Prohibited Rooster - DAS
Service Request Type: Animal - Prohibited Rooster - DAS • Created Date: 2017-10-25T09:04:18.000 • City Council District: 5
Service Request Type
Animal - Prohibited Rooster - DAS
Created Date
2017-10-25T09:04:18.000
City Council District
5
Closed Date
2017-10-26T07:55:59.000
Address
10226 SHAYNA DR, DALLAS, TX 75217
Y Coordinate
6958438.29968435
Lat Long Location
10226 SHAYNA DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Dallas Animal Services
X Coordinate
2538083.99019994
Priority
Standard
Status
Closed
Unique Key
1300519068
Update Date
2017-10-26T07:55:59.000
Service Request Number
17-00526656
Overall Service Request Due Date
2017-12-08T09:04:18.000
Method Received Description
Phone
Bulky Trash Violations - CCS
Service Request Type: Bulky Trash Violations - CCS • Created Date: 2017-10-24T21:17:54.000 • City Council District: 12
Service Request Type
Bulky Trash Violations - CCS
Created Date
2017-10-24T21:17:54.000
City Council District
12
Closed Date
2017-10-26T09:10:39.000
Address
6038 BUFFRIDGE TRL, DALLAS, 75252
Y Coordinate
7053683.55681673
Lat Long Location
6038 BUFFRIDGE TRL, DALLAS, 75252
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2488877.49842645
Priority
Standard
Status
Closed
Unique Key
1300479702
Update Date
2017-10-26T09:10:39.000
Service Request Number
17-00526324
Overall Service Request Due Date
2017-11-02T21:17:54.000
Method Received Description
Mobile Apps
Substandard Structure - CCS
Service Request Type: Substandard Structure - CCS • Created Date: 2017-06-29T14:54:32.000 • City Council District: 7
Service Request Type
Substandard Structure - CCS
Created Date
2017-06-29T14:54:32.000
City Council District
7
Closed Date
2017-10-26T11:44:01.000
Address
4831 BRASHEAR ST, DALLAS, TX 75210
Y Coordinate
6970071.47941255
Lat Long Location
4831 BRASHEAR ST, DALLAS, TX 75210
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2509339.10539916
Priority
Standard
Status
Closed
Unique Key
1281490869
Update Date
2017-10-26T11:44:00.000
Service Request Number
17-00315333
Overall Service Request Due Date
2017-12-20T14:54:32.000
Method Received Description
Proactive
Obstruction Alley/Sidewalk/Street - CCS
Service Request Type: Obstruction Alley/Sidewalk/Street - CCS • Created Date: 2017-09-15T15:00:06.000 • City Council District: 11
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Created Date
2017-09-15T15:00:06.000
City Council District
11
Closed Date
2017-10-26T14:30:50.000
Address
7619 INDIAN SPRINGS RD, DALLAS, TX 75248
Y Coordinate
7033462.62001563
Lat Long Location
7619 INDIAN SPRINGS RD, DALLAS, TX 75248
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2496814.99491277
Priority
Standard
Status
Closed
Unique Key
1295094599
Update Date
2017-10-26T14:30:49.000
Service Request Number
17-00465317
Overall Service Request Due Date
2017-11-17T15:00:06.000
Method Received Description
Proactive
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