311 Service Requests for Fiscal Year (FY) 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Services 311 Dataset e3q4-qgt2 23 fields
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Showing 50 real records
Illegal Garbage/Placement - CCS
Service Request Type: Illegal Garbage/Placement - CCS • Created Date: 2017-10-09T07:16:35.000 • City Council District: 8
Service Request Type
Illegal Garbage/Placement - CCS
Created Date
2017-10-09T07:16:35.000
City Council District
8
Closed Date
2017-10-26T12:29:11.000
Address
5134 WATSON DR, DALLAS, TX 75241
Y Coordinate
6937475.2284003
Lat Long Location
5134 WATSON DR, DALLAS, TX 75241
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2499284.47778423
Priority
Standard
Status
Closed
Unique Key
1298323474
Update Date
2017-10-26T12:29:11.000
Service Request Number
17-00501134
Overall Service Request Due Date
2017-11-06T07:16:35.000
Method Received Description
Phone
Recycling - Roll Cart - SAN
Service Request Type: Recycling - Roll Cart - SAN • Created Date: 2017-10-24T11:50:28.000 • City Council District: 13
Service Request Type
Recycling - Roll Cart - SAN
Created Date
2017-10-24T11:50:28.000
City Council District
13
Closed Date
2017-10-26T09:27:49.000
Address
5333 N DENTWOOD DR, DALLAS, TX 75220
Y Coordinate
7003236.26844158
Lat Long Location
5333 N DENTWOOD DR, DALLAS, TX 75220
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2485313.01384012
Priority
Standard
Status
Closed
Unique Key
1300390397
Update Date
2017-10-26T09:27:49.000
Service Request Number
17-00525214
Overall Service Request Due Date
2017-11-02T11:50:28.000
Method Received Description
Phone
Junk Motor Vehicle - CCS
Service Request Type: Junk Motor Vehicle - CCS • Created Date: 2017-10-10T13:08:35.000 • City Council District: 3
Service Request Type
Junk Motor Vehicle - CCS
Created Date
2017-10-10T13:08:35.000
City Council District
3
Closed Date
2017-10-26T08:31:50.000
Address
3424 KIESTHILL DR, DALLAS, TX 75233
Y Coordinate
6942334.1156861
Lat Long Location
3424 KIESTHILL DR, DALLAS, TX 75233
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2466968.58688806
Priority
Standard
Status
Closed
Unique Key
1298558505
Update Date
2017-10-26T08:31:50.000
Service Request Number
17-00504159
Overall Service Request Due Date
2018-02-21T13:08:35.000
Method Received Description
Proactive
Brush Busters - SAN
Service Request Type: Brush Busters - SAN • Created Date: 2018-03-22T09:08:51.000 • City Council District: 6
Service Request Type
Brush Busters - SAN
Created Date
2018-03-22T09:08:51.000
City Council District
6
Closed Date
2018-03-24T12:14:26.000
Address
3746 SEGUIN DR, DALLAS, TX 75220
Y Coordinate
7006491.90627933
Lat Long Location
3746 SEGUIN DR, DALLAS, TX 75220
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Department of Sanitation Services
X Coordinate
2473727.40147355
Priority
Standard
Status
Closed
Unique Key
1317587489
Update Date
2018-03-24T12:14:26.000
Service Request Number
18-00128335
Overall Service Request Due Date
2018-03-29T09:08:51.000
Method Received Description
Phone
Pot hole Repair Routine - PBW
Service Request Type: Pot hole Repair Routine - PBW • Created Date: 2018-04-18T14:34:08.000 • City Council District: 4
Service Request Type
Pot hole Repair Routine - PBW
Created Date
2018-04-18T14:34:08.000
City Council District
4
Closed Date
2018-04-23T07:06:42.000
Address
3000 GARAPAN DR, DALLAS, TX 75224
Y Coordinate
6946440.09985264
Lat Long Location
3000 GARAPAN DR, DALLAS, TX 75224
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
3
Department
Public Works Department
X Coordinate
2479826.56373627
Priority
Standard
Status
Closed
Unique Key
1321562702
Update Date
2018-04-23T07:06:42.000
Service Request Number
18-00180269
Overall Service Request Due Date
2018-04-25T14:34:08.000
Method Received Description
Phone
Graffiti Abatement Request - CCS
Service Request Type: Graffiti Abatement Request - CCS • Created Date: 2017-10-25T16:22:33.000 • City Council District: 6
Service Request Type
Graffiti Abatement Request - CCS
Created Date
2017-10-25T16:22:33.000
City Council District
6
Closed Date
2017-10-26T13:44:02.000
Address
2170 W NORTHWEST HWY, DALLAS, TX 75220
Y Coordinate
7001320.0241456
Lat Long Location
2170 W NORTHWEST HWY, DALLAS, TX 75220
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Code Compliance District Group
X Coordinate
2459297.75585632
Priority
Standard
Status
Closed
Unique Key
1300606070
Update Date
2017-10-26T13:44:02.000
Service Request Number
17-00527875
Overall Service Request Due Date
2017-12-08T16:22:33.000
Method Received Description
Proactive
Illegal Fence - CCS
Service Request Type: Illegal Fence - CCS • Created Date: 2017-09-29T10:09:17.000 • City Council District: 7
Service Request Type
Illegal Fence - CCS
Created Date
2017-09-29T10:09:17.000
City Council District
7
Closed Date
2017-10-25T14:39:11.000
Address
6135 MENGER AVE, DALLAS, TX 75227
Y Coordinate
6967367.53121426
Lat Long Location
6135 MENGER AVE, DALLAS, TX 75227
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2516681.09977673
Priority
Standard
Status
Closed
Unique Key
1296964198
Update Date
2017-10-25T14:39:10.000
Service Request Number
17-00487600
Overall Service Request Due Date
2018-03-26T10:09:17.000
Method Received Description
Proactive
Parking - Report of Violation - TRN
Service Request Type: Parking - Report of Violation - TRN • Created Date: 2017-10-25T17:21:15.000 • City Council District: 14
Service Request Type
Parking - Report of Violation - TRN
Created Date
2017-10-25T17:21:15.000
City Council District
14
Closed Date
2017-10-26T17:33:41.000
Address
4300 AVONDALE AVE, DALLAS, TX 75219
Y Coordinate
6984508.41483166
Lat Long Location
4300 AVONDALE AVE, DALLAS, TX 75219
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2490018.24498014
Priority
Standard
Status
Closed
Unique Key
1300615939
Update Date
2017-10-26T17:33:41.000
Service Request Number
17-00527994
Overall Service Request Due Date
2017-10-27T17:21:15.000
Method Received Description
Phone
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2018-03-19T11:47:01.000 • City Council District: 6
Service Request Type
Street Repair - Routine - PBW
Created Date
2018-03-19T11:47:01.000
City Council District
6
Closed Date
2018-03-24T05:49:28.000
Address
3200 PARK LN, DALLAS, TX
Y Coordinate
7005407.92021659
Lat Long Location
3200 PARK LN, DALLAS, TX
Ert Estimated Response Time
10
Department
Public Works Department
X Coordinate
2468642.51676666
Priority
Standard
Status
Duplicate (closed)
Unique Key
1317114842
Update Date
2018-03-24T05:49:27.000
Service Request Number
18-00121685
Overall Service Request Due Date
2018-07-25T11:47:01.000
Method Received Description
Web
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-11-11T07:18:10.000 • City Council District: 4
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-11-11T07:18:10.000
City Council District
4
Closed Date
2017-11-11T09:09:35.000
Address
2754 WILHURT AVE, DALLAS, TX 75216
Y Coordinate
6944278.0334653
Lat Long Location
2754 WILHURT AVE, DALLAS, TX 75216
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2498060.82232076
Priority
Emergency
Status
Closed
Unique Key
1302650574
Update Date
2017-11-11T09:09:35.000
Service Request Number
17-00552392
Overall Service Request Due Date
2017-11-12T07:18:10.000
Method Received Description
Phone
Water/Wastewater Line Locate - SCS
Service Request Type: Water/Wastewater Line Locate - SCS • Created Date: 2017-10-26T13:35:46.000 • City Council District: 12
Service Request Type
Water/Wastewater Line Locate - SCS
Created Date
2017-10-26T13:35:46.000
City Council District
12
Closed Date
2017-10-26T14:12:51.000
Address
2606 HARBINGER LN, DALLAS, TX 75287
Y Coordinate
7048090.15725912
Lat Long Location
2606 HARBINGER LN, DALLAS, TX 75287
Outcome
Closed - Close SR
Ert Estimated Response Time
1
Department
Management Services
X Coordinate
2468705.75418808
Priority
Standard
Status
Closed
Unique Key
1300726367
Update Date
2017-10-26T14:12:51.000
Service Request Number
17-00529242
Overall Service Request Due Date
2017-10-30T13:35:46.000
Method Received Description
Web
Extra Police Patrol - DPD
Service Request Type: Extra Police Patrol - DPD • Created Date: 2017-10-19T14:10:27.000 • City Council District: 6
Service Request Type
Extra Police Patrol - DPD
Created Date
2017-10-19T14:10:27.000
City Council District
6
Closed Date
2017-10-26T12:07:39.000
Address
3100 VALLEY MEADOW DR, DALLAS, TX 75220
Y Coordinate
7004937.35763357
Lat Long Location
3100 VALLEY MEADOW DR, DALLAS, TX 75220
Outcome
Resolved - Information Provided
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2468294.91189597
Priority
Standard
Status
Closed
Unique Key
1299791518
Update Date
2017-10-26T12:07:39.000
Service Request Number
17-00518474
Overall Service Request Due Date
2017-11-02T14:10:27.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2018-02-12T09:40:09.000 • City Council District: 7
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2018-02-12T09:40:09.000
City Council District
7
Closed Date
2018-03-24T15:49:59.000
Address
5618 CHURCHILL AVE, DALLAS, TX 75227
Y Coordinate
6972766.1431159
Lat Long Location
5618 CHURCHILL AVE, DALLAS, TX 75227
Outcome
Unresolved - Reinspection Required
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2515222.48215076
Priority
Standard
Status
Closed
Unique Key
1312472350
Update Date
2018-03-24T15:49:59.000
Service Request Number
18-00060392
Overall Service Request Due Date
2018-03-27T09:40:09.000
Method Received Description
Proactive
Street Spillage/Debris in Right of Way-Hazardous - PBW
Service Request Type: Street Spillage/Debris in Right of Way-Hazardous - PBW • Created Date: 2018-03-24T18:04:39.000 • City Council District: 4
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Created Date
2018-03-24T18:04:39.000
City Council District
4
Closed Date
2018-03-24T22:03:12.000
Address
4509 TACOMA ST, DALLAS, TX 75216
Y Coordinate
6943200.92301996
Lat Long Location
4509 TACOMA ST, DALLAS, TX 75216
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2499505.18370957
Priority
Emergency
Status
Closed
Unique Key
1317929725
Update Date
2018-03-24T22:03:12.000
Service Request Number
18-00133134
Overall Service Request Due Date
2018-03-25T18:04:39.000
Method Received Description
Phone
Recycling - Roll Cart - SAN
Service Request Type: Recycling - Roll Cart - SAN • Created Date: 2017-10-24T09:11:53.000 • City Council District: 10
Service Request Type
Recycling - Roll Cart - SAN
Created Date
2017-10-24T09:11:53.000
City Council District
10
Closed Date
2017-10-26T10:09:40.000
Address
9623 ATHERTON DR, DALLAS, TX 75243
Y Coordinate
7016071.32247089
Lat Long Location
9623 ATHERTON DR, DALLAS, TX 75243
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2511374.81672979
Priority
Standard
Status
Closed
Unique Key
1300351114
Update Date
2017-10-26T10:09:40.000
Service Request Number
17-00524675
Overall Service Request Due Date
2017-11-02T09:11:53.000
Method Received Description
Web
Storm Sewer Line Locate -TWM
Service Request Type: Storm Sewer Line Locate -TWM • Created Date: 2018-04-19T10:35:42.000 • City Council District: 13
Service Request Type
Storm Sewer Line Locate -TWM
Created Date
2018-04-19T10:35:42.000
City Council District
13
Closed Date
2018-04-23T06:56:01.000
Address
HEMLOCK AVE & RIDGECREST RD, DALLAS, TX
Y Coordinate
7003968.77666601
Lat Long Location
HEMLOCK AVE & RIDGECREST RD, DALLAS, TX
Outcome
Resolved - Information Provided
Ert Estimated Response Time
7
Department
Trinity Watershed Management
X Coordinate
2502935.80561888
Priority
Standard
Status
Closed
Unique Key
1321735651
Update Date
2018-04-23T06:56:01.000
Service Request Number
18-00181703
Overall Service Request Due Date
2018-05-09T10:35:42.000
Method Received Description
Web
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-10-23T22:02:35.000 • City Council District: 1
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-10-23T22:02:35.000
City Council District
1
Closed Date
2017-10-26T08:48:19.000
Address
1815 MOUNTAIN LAKE RD, DALLAS, TX 75224
Y Coordinate
6949380.32017297
Lat Long Location
1815 MOUNTAIN LAKE RD, DALLAS, TX 75224
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2475914.12524369
Priority
Standard
Status
Closed
Unique Key
1300308779
Update Date
2017-10-26T08:48:19.000
Service Request Number
17-00524257
Overall Service Request Due Date
2017-11-01T22:02:35.000
Method Received Description
Phone
Animal - Neglect - DAS
Service Request Type: Animal - Neglect - DAS • Created Date: 2018-03-24T17:19:53.000 • City Council District: 1
Service Request Type
Animal - Neglect - DAS
Created Date
2018-03-24T17:19:53.000
City Council District
1
Closed Date
2018-03-24T21:06:54.000
Address
3103 WILTON AVE, DALLAS, TX 75211
Y Coordinate
6951981.25664559
Lat Long Location
3103 WILTON AVE, DALLAS, TX 75211
Outcome
Unresolved - Reinspection Required
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2469075.05268317
Priority
Emergency
Status
Closed
Unique Key
1317927352
Update Date
2018-03-24T21:06:54.000
Service Request Number
18-00133102
Overall Service Request Due Date
2018-03-25T17:19:53.000
Method Received Description
Phone
Animal - Aggressive Activity - DAS
Service Request Type: Animal - Aggressive Activity - DAS • Created Date: 2018-03-24T13:48:15.000 • City Council District: 9
Service Request Type
Animal - Aggressive Activity - DAS
Created Date
2018-03-24T13:48:15.000
City Council District
9
Closed Date
2018-03-24T15:04:46.000
Address
2634 MARBELLA LN, DALLAS, TX 75228
Y Coordinate
6987013.7499227
Lat Long Location
2634 MARBELLA LN, DALLAS, TX 75228
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2530749.844259
Priority
Emergency
Status
Closed
Unique Key
1317914225
Update Date
2018-03-24T15:04:46.000
Service Request Number
18-00132950
Overall Service Request Due Date
2018-03-25T13:48:15.000
Method Received Description
Phone
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2017-10-18T11:29:11.000 • City Council District: 2
Service Request Type
Litter - CCS
Created Date
2017-10-18T11:29:11.000
City Council District
2
Closed Date
2017-10-25T15:03:26.000
Address
2009 S HARWOOD ST, DALLAS, TX 75215
Y Coordinate
6967968.17782332
Lat Long Location
2009 S HARWOOD ST, DALLAS, TX 75215
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2496172.39766358
Priority
Standard
Status
Closed
Unique Key
1299606509
Update Date
2017-10-25T15:03:26.000
Service Request Number
17-00516288
Overall Service Request Due Date
2017-11-15T11:29:11.000
Method Received Description
Phone
Graffiti Abatement Request - CCS
Service Request Type: Graffiti Abatement Request - CCS • Created Date: 2017-10-26T09:12:27.000 • City Council District: 1
Service Request Type
Graffiti Abatement Request - CCS
Created Date
2017-10-26T09:12:27.000
City Council District
1
Closed Date
2017-10-26T09:29:47.000
Address
900 DALE ST, DALLAS, TX 75203
Y Coordinate
6960679.24393882
Lat Long Location
900 DALE ST, DALLAS, TX 75203
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Code Compliance District Group
X Coordinate
2487650.93299167
Priority
Standard
Status
Closed
Unique Key
1300664905
Update Date
2017-10-26T09:29:47.000
Service Request Number
17-00528465
Overall Service Request Due Date
2017-12-11T09:12:27.000
Method Received Description
Proactive
Substandard Structure - CCS
Service Request Type: Substandard Structure - CCS • Created Date: 2017-06-06T12:00:27.000 • City Council District: 4
Service Request Type
Substandard Structure - CCS
Created Date
2017-06-06T12:00:27.000
City Council District
4
Closed Date
2017-10-26T09:52:52.000
Address
1442 HENDRICKS AVE, DALLAS, TX 75216
Y Coordinate
6955713.54889403
Lat Long Location
1442 HENDRICKS AVE, DALLAS, TX 75216
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2490674.45089864
Priority
Standard
Status
Closed
Unique Key
1275917051
Update Date
2017-10-26T09:52:52.000
Service Request Number
17-00267785
Overall Service Request Due Date
2017-11-27T12:00:27.000
Method Received Description
Proactive
Obstruction Alley/Sidewalk/Street - CCS
Service Request Type: Obstruction Alley/Sidewalk/Street - CCS • Created Date: 2017-10-12T09:22:09.000 • City Council District: 5
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Created Date
2017-10-12T09:22:09.000
City Council District
5
Closed Date
2017-10-25T16:05:05.000
Address
6408 ETHEL DR, DALLAS, TX 75227
Y Coordinate
6965988.80727443
Lat Long Location
6408 ETHEL DR, DALLAS, TX 75227
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2518394.34280438
Priority
Standard
Status
Closed
Unique Key
1298822325
Update Date
2017-10-25T16:05:05.000
Service Request Number
17-00507132
Overall Service Request Due Date
2017-12-18T09:22:09.000
Method Received Description
Proactive
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-03-23T20:08:56.000 • City Council District: 1
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-03-23T20:08:56.000
City Council District
1
Closed Date
2018-03-24T10:34:11.000
Address
W CLARENDON DR & HOLLYWOOD AVE, DALLAS, TX
Y Coordinate
6954174.04011758
Lat Long Location
W CLARENDON DR & HOLLYWOOD AVE, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2474140.00039662
Priority
Emergency
Status
Closed
Unique Key
1317870107
Update Date
2018-03-24T10:34:11.000
Service Request Number
18-00132469
Overall Service Request Due Date
2018-03-24T20:08:56.000
Method Received Description
Phone
Traffic Sign - Maintenance (Other) - TRN
Service Request Type: Traffic Sign - Maintenance (Other) - TRN • Created Date: 2017-10-19T18:05:15.000 • City Council District: 6
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Created Date
2017-10-19T18:05:15.000
City Council District
6
Closed Date
2017-10-26T13:35:24.000
Address
VALLEY RIDGE RD & MARSH LN, DALLAS, TX
Y Coordinate
7006186.27912506
Lat Long Location
VALLEY RIDGE RD & MARSH LN, DALLAS, TX
Ert Estimated Response Time
3
Department
Street Services
X Coordinate
2473085.67830125
Priority
Standard
Status
Duplicate (closed)
Unique Key
1299839843
Update Date
2017-10-26T13:35:24.000
Service Request Number
17-00519098
Overall Service Request Due Date
2017-11-02T18:05:15.000
Method Received Description
Phone
Life Hazard - CCS
Service Request Type: Life Hazard - CCS • Created Date: 2018-04-16T23:30:07.000 • City Council District: 5
Service Request Type
Life Hazard - CCS
Created Date
2018-04-16T23:30:07.000
City Council District
5
Closed Date
2018-04-23T07:32:21.000
Address
2323 LOLITA DR, DALLAS, TX 75227
Y Coordinate
6961673.68539748
Lat Long Location
2323 LOLITA DR, DALLAS, TX 75227
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
1
Department
Code Compliance District Group
X Coordinate
2527942.45868293
Priority
Standard
Status
Closed
Unique Key
1321094571
Update Date
2018-04-23T07:32:21.000
Service Request Number
18-00176050
Overall Service Request Due Date
2018-04-23T23:30:07.000
Method Received Description
Phone
Fire Inspection - DFD
Service Request Type: Fire Inspection - DFD • Created Date: 2017-09-25T15:28:23.000 • City Council District: 8
Service Request Type
Fire Inspection - DFD
Created Date
2017-09-25T15:28:23.000
City Council District
8
Closed Date
2017-10-26T08:55:45.000
Address
7845 GREAT TRINITY FOREST WAY, DALLAS, TX 75217
Y Coordinate
6946917.36062248
Lat Long Location
7845 GREAT TRINITY FOREST WAY, DALLAS, TX 75217
Ert Estimated Response Time
10
Department
Fire-Rescue Department
X Coordinate
2525833.09319769
Priority
Standard
Status
Closed
Unique Key
1296391057
Update Date
2017-10-26T08:55:45.000
Service Request Number
17-00480793
Overall Service Request Due Date
2017-11-13T15:28:23.000
Method Received Description
Phone
Ambulance - Transportation Complaint - AVI
Service Request Type: Ambulance - Transportation Complaint - AVI • Created Date: 2017-10-26T06:49:17.000 • City Council District: 2
Service Request Type
Ambulance - Transportation Complaint - AVI
Created Date
2017-10-26T06:49:17.000
City Council District
2
Closed Date
2017-10-26T06:50:09.000
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Outcome
Resolved - Information Provided
Ert Estimated Response Time
10
Department
Aviation
X Coordinate
2495080.4302718
Priority
Standard
Status
Closed
Unique Key
1300644551
Update Date
2017-10-26T06:50:09.000
Service Request Number
17-00528212
Overall Service Request Due Date
2017-11-15T06:49:17.000
Method Received Description
Proactive
Narcotics/Vice Complaints - DPD
Service Request Type: Narcotics/Vice Complaints - DPD • Created Date: 2018-03-26T13:01:30.000 • City Council District: 2
Service Request Type
Narcotics/Vice Complaints - DPD
Created Date
2018-03-26T13:01:30.000
City Council District
2
Closed Date
2018-04-23T06:07:12.000
Address
6628 LOCKHEED AVE, DALLAS, 75209
Y Coordinate
6992148.16002864
Lat Long Location
6628 LOCKHEED AVE, DALLAS, 75209
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Police Department
X Coordinate
2481533.89821086
Priority
Standard
Status
Closed
Unique Key
1318106292
Update Date
2018-04-23T06:07:12.000
Service Request Number
18-00135420
Overall Service Request Due Date
2018-04-25T13:01:30.000
Method Received Description
Phone
Parking in Fire Lane/ Fire Hydrants - DFD
Service Request Type: Parking in Fire Lane/ Fire Hydrants - DFD • Created Date: 2017-10-22T12:36:34.000 • City Council District: 14
Service Request Type
Parking in Fire Lane/ Fire Hydrants - DFD
Created Date
2017-10-22T12:36:34.000
City Council District
14
Closed Date
2017-10-26T13:15:15.000
Address
5850 E LOVERS LN, DALLAS, TX 75206
Y Coordinate
6996893.6093696
Lat Long Location
5850 E LOVERS LN, DALLAS, TX 75206
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
3
Department
Fire-Rescue Department
X Coordinate
2500703.70682019
Priority
Standard
Status
Closed
Unique Key
1300115340
Update Date
2017-10-26T13:15:14.000
Service Request Number
17-00521950
Overall Service Request Due Date
2017-11-01T12:36:34.000
Method Received Description
Phone
Animal - Aggressive Activity - DAS
Service Request Type: Animal - Aggressive Activity - DAS • Created Date: 2018-03-24T11:55:36.000 • City Council District: 7
Service Request Type
Animal - Aggressive Activity - DAS
Created Date
2018-03-24T11:55:36.000
City Council District
7
Closed Date
2018-03-24T15:04:43.000
Address
2207 N MASTERS DR, DALLAS, TX 75227
Y Coordinate
6960937.1466724
Lat Long Location
2207 N MASTERS DR, DALLAS, TX 75227
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2537735.62799455
Priority
Emergency
Status
Closed
Unique Key
1317907070
Update Date
2018-03-24T15:04:43.000
Service Request Number
18-00132862
Overall Service Request Due Date
2018-03-25T11:55:36.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-03-24T08:53:38.000 • City Council District: 1
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-03-24T08:53:38.000
City Council District
1
Closed Date
2018-03-24T12:07:52.000
Address
2730 BURLINGTON BLVD, DALLAS, TX 75211
Y Coordinate
6955128.04855776
Lat Long Location
2730 BURLINGTON BLVD, DALLAS, TX 75211
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2471360.86551349
Priority
Emergency
Status
Closed
Unique Key
1317891680
Update Date
2018-03-24T12:07:52.000
Service Request Number
18-00132654
Overall Service Request Due Date
2018-03-25T08:53:38.000
Method Received Description
Web
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2017-12-30T16:41:22.000 • City Council District: 9
Service Request Type
Street Repair - Routine - PBW
Created Date
2017-12-30T16:41:22.000
City Council District
9
Closed Date
2018-03-24T06:44:07.000
Address
6935 REDSTART LN, DALLAS, TX 75214
Y Coordinate
6992270.30423876
Lat Long Location
6935 REDSTART LN, DALLAS, TX 75214
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
10
Department
Public Works Department
X Coordinate
2509546.81627947
Priority
Standard
Status
Closed
Unique Key
1307700004
Update Date
2018-03-24T06:44:07.000
Service Request Number
17-00614917
Overall Service Request Due Date
2018-04-02T16:41:22.000
Method Received Description
Mobile Apps
Sidewalk Violations Hazardous - CCS
Service Request Type: Sidewalk Violations Hazardous - CCS • Created Date: 2018-03-23T13:58:47.000 • City Council District: 14
Service Request Type
Sidewalk Violations Hazardous - CCS
Created Date
2018-03-23T13:58:47.000
City Council District
14
Closed Date
2018-03-24T12:03:04.000
Address
6939 LINDSLEY AVE, DALLAS, TX 75223
Y Coordinate
6980740.60883385
Lat Long Location
6939 LINDSLEY AVE, DALLAS, TX 75223
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2509145.57197252
Priority
Standard
Status
Closed
Unique Key
1317812315
Update Date
2018-03-24T12:03:04.000
Service Request Number
18-00131627
Overall Service Request Due Date
2018-04-30T13:58:47.000
Method Received Description
Proactive
Recycle - Missed - SAN
Service Request Type: Recycle - Missed - SAN • Created Date: 2017-10-23T07:53:12.000 • City Council District: 9
Service Request Type
Recycle - Missed - SAN
Created Date
2017-10-23T07:53:12.000
City Council District
9
Closed Date
2017-10-25T16:57:12.000
Address
9835 DONEGAL DR, DALLAS, TX 75218
Y Coordinate
6993431.32331098
Lat Long Location
9835 DONEGAL DR, DALLAS, TX 75218
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2520901.63721636
Priority
Standard
Status
Closed
Unique Key
1300168116
Update Date
2017-10-25T16:57:12.000
Service Request Number
17-00522338
Overall Service Request Due Date
2017-10-26T07:53:12.000
Method Received Description
Phone
Objects Dropped in Inlet-Hazardous - PBW (DISPATCH)
Service Request Type: Objects Dropped in Inlet-Hazardous - PBW (DISPATCH) • Created Date: 2017-10-26T17:28:38.000 • City Council District: 10
Service Request Type
Objects Dropped in Inlet-Hazardous - PBW (DISPATCH)
Created Date
2017-10-26T17:28:38.000
City Council District
10
Closed Date
2017-10-26T17:36:02.000
Address
9727 WHITEHURST DR, DALLAS, TX 75243
Y Coordinate
7015414.93815062
Lat Long Location
9727 WHITEHURST DR, DALLAS, TX 75243
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2512709.71145973
Priority
Emergency
Status
Closed
Unique Key
1300778947
Update Date
2017-10-26T17:36:02.000
Service Request Number
17-00529896
Overall Service Request Due Date
2017-10-27T17:28:38.000
Method Received Description
Phone
Garbage - Missed - SAN
Service Request Type: Garbage - Missed - SAN • Created Date: 2018-03-22T12:10:08.000 • City Council District: 12
Service Request Type
Garbage - Missed - SAN
Created Date
2018-03-22T12:10:08.000
City Council District
12
Closed Date
2018-03-24T11:22:01.000
Address
5847 COOLWATER CV, DALLAS, TX 75252
Y Coordinate
7046651.59692959
Lat Long Location
5847 COOLWATER CV, DALLAS, TX 75252
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2487495.94779733
Priority
Standard
Status
Closed
Unique Key
1317630628
Update Date
2018-03-24T11:22:01.000
Service Request Number
18-00129010
Overall Service Request Due Date
2018-03-27T12:10:08.000
Method Received Description
Phone
Animal - Critical Medical - DAS
Service Request Type: Animal - Critical Medical - DAS • Created Date: 2018-03-24T09:19:46.000 • City Council District: 6
Service Request Type
Animal - Critical Medical - DAS
Created Date
2018-03-24T09:19:46.000
City Council District
6
Closed Date
2018-03-24T10:28:08.000
Address
N STEMMONS FWY & ROYAL LN, DALLAS, TX
Y Coordinate
7012662.42090238
Lat Long Location
N STEMMONS FWY & ROYAL LN, DALLAS, TX
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2460131.64492719
Priority
Emergency
Status
Closed
Unique Key
1317893337
Update Date
2018-03-24T10:28:08.000
Service Request Number
18-00132675
Overall Service Request Due Date
2018-03-25T09:19:46.000
Method Received Description
Phone
Criminal Activities - DPD
Service Request Type: Criminal Activities - DPD • Created Date: 2018-04-21T03:55:35.000 • City Council District: 6
Service Request Type
Criminal Activities - DPD
Created Date
2018-04-21T03:55:35.000
City Council District
6
Closed Date
2018-04-23T07:27:41.000
Address
3240 PUGET ST, DALLAS, TX 75212
Y Coordinate
6971123.42067716
Lat Long Location
3240 PUGET ST, DALLAS, TX 75212
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2474528.05187389
Priority
Standard
Status
Closed
Unique Key
1322135625
Update Date
2018-04-23T07:27:40.000
Service Request Number
18-00184861
Overall Service Request Due Date
2018-05-05T03:55:35.000
Method Received Description
Web
Graffiti Abatement Request - CCS
Service Request Type: Graffiti Abatement Request - CCS • Created Date: 2017-10-25T11:17:25.000 • City Council District: 14
Service Request Type
Graffiti Abatement Request - CCS
Created Date
2017-10-25T11:17:25.000
City Council District
14
Closed Date
2017-10-26T09:28:57.000
Address
2636 SWISS AVE, DALLAS, TX 75204
Y Coordinate
6973391.67762306
Lat Long Location
2636 SWISS AVE, DALLAS, TX 75204
Ert Estimated Response Time
0
Department
Code Compliance District Group
X Coordinate
2494450.3877868
Priority
Standard
Status
Duplicate (closed)
Unique Key
1300547147
Update Date
2017-10-26T09:28:57.000
Service Request Number
17-00527056
Overall Service Request Due Date
2017-12-08T11:17:25.000
Method Received Description
Proactive
Graffiti Abatement Request - CCS
Service Request Type: Graffiti Abatement Request - CCS • Created Date: 2017-10-25T16:12:41.000 • City Council District: 6
Service Request Type
Graffiti Abatement Request - CCS
Created Date
2017-10-25T16:12:41.000
City Council District
6
Closed Date
2017-10-26T14:13:33.000
Address
2720 ROYAL LN, DALLAS, TX 75229
Y Coordinate
7012377.20962853
Lat Long Location
2720 ROYAL LN, DALLAS, TX 75229
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Code Compliance District Group
X Coordinate
2463601.07154703
Priority
Standard
Status
Closed
Unique Key
1300602549
Update Date
2017-10-26T14:13:33.000
Service Request Number
17-00527838
Overall Service Request Due Date
2017-12-08T16:12:41.000
Method Received Description
Proactive
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-10-24T15:26:59.000 • City Council District: 6
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-10-24T15:26:59.000
City Council District
6
Closed Date
2017-10-25T15:24:52.000
Address
CANADA DR & WAKE ST, DALLAS, TX
Y Coordinate
6971681.04822693
Lat Long Location
CANADA DR & WAKE ST, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2481927.33973863
Priority
Emergency
Status
Closed
Unique Key
1300435295
Update Date
2017-10-25T15:24:52.000
Service Request Number
17-00525882
Overall Service Request Due Date
2017-10-25T15:26:59.000
Method Received Description
Phone
Obstruction Alley/Sidewalk/Street - CCS
Service Request Type: Obstruction Alley/Sidewalk/Street - CCS • Created Date: 2017-09-13T14:03:40.000 • City Council District: 1
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Created Date
2017-09-13T14:03:40.000
City Council District
1
Closed Date
2017-10-25T14:52:19.000
Address
1803 WILBUR ST, DALLAS, TX 75224
Y Coordinate
6949729.1107189
Lat Long Location
1803 WILBUR ST, DALLAS, TX 75224
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2475958.35226192
Priority
Standard
Status
Closed
Unique Key
1294746338
Update Date
2017-10-25T14:52:19.000
Service Request Number
17-00461271
Overall Service Request Due Date
2017-11-15T14:03:40.000
Method Received Description
Phone
Obstruction Alley/Sidewalk/Street - CCS
Service Request Type: Obstruction Alley/Sidewalk/Street - CCS • Created Date: 2017-09-27T15:04:12.000 • City Council District: 2
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Created Date
2017-09-27T15:04:12.000
City Council District
2
Closed Date
2017-10-26T12:01:19.000
Address
508 S FITZHUGH AVE, DALLAS, TX 75223
Y Coordinate
6975686.75296988
Lat Long Location
508 S FITZHUGH AVE, DALLAS, TX 75223
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2502997.02275379
Priority
Standard
Status
Closed
Unique Key
1296731921
Update Date
2017-10-26T12:01:19.000
Service Request Number
17-00484870
Overall Service Request Due Date
2017-12-01T15:04:12.000
Method Received Description
Proactive
Sidewalk Repair - Hazardous - PBW
Service Request Type: Sidewalk Repair - Hazardous - PBW • Created Date: 2017-10-25T14:40:57.000 • City Council District: 4
Service Request Type
Sidewalk Repair - Hazardous - PBW
Created Date
2017-10-25T14:40:57.000
City Council District
4
Closed Date
2017-10-25T19:53:09.000
Address
1405 CAPE COD DR, DALLAS, TX 75216
Y Coordinate
6946433.53060303
Lat Long Location
1405 CAPE COD DR, DALLAS, TX 75216
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2490238.84519149
Priority
Emergency
Status
Closed
Unique Key
1300583760
Update Date
2017-10-25T19:53:09.000
Service Request Number
17-00527590
Overall Service Request Due Date
2017-10-26T14:40:57.000
Method Received Description
Phone
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-03-23T17:50:04.000 • City Council District: 10
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-03-23T17:50:04.000
City Council District
10
Closed Date
2018-03-24T16:18:13.000
Address
FERNDALE RD & CHESTERTON DR, DALLAS, TX
Y Coordinate
7008228.03459504
Lat Long Location
FERNDALE RD & CHESTERTON DR, DALLAS, TX
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2518214.42937235
Priority
Standard
Status
Closed
Unique Key
1317860922
Update Date
2018-03-24T16:18:13.000
Service Request Number
18-00132334
Overall Service Request Due Date
2018-03-25T17:50:04.000
Method Received Description
Phone
Ambulance - Transportation Complaint - AVI
Service Request Type: Ambulance - Transportation Complaint - AVI • Created Date: 2017-10-26T07:32:06.000 • City Council District: 2
Service Request Type
Ambulance - Transportation Complaint - AVI
Created Date
2017-10-26T07:32:06.000
City Council District
2
Closed Date
2017-10-26T07:32:41.000
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Outcome
Resolved - Information Provided
Ert Estimated Response Time
10
Department
Aviation
X Coordinate
2495080.43037992
Priority
Standard
Status
Closed
Unique Key
1300646938
Update Date
2017-10-26T07:32:41.000
Service Request Number
17-00528232
Overall Service Request Due Date
2017-11-15T07:32:06.000
Method Received Description
Proactive
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-03-24T07:47:15.000 • City Council District: 6
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-03-24T07:47:15.000
City Council District
6
Closed Date
2018-03-24T10:12:55.000
Address
211 N BAGLEY ST, DALLAS, TX 75211
Y Coordinate
6958352.17847957
Lat Long Location
211 N BAGLEY ST, DALLAS, TX 75211
Outcome
Unresolved - Reinspection Required
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2456455.13093064
Priority
Emergency
Status
Closed
Unique Key
1317888308
Update Date
2018-03-24T10:12:55.000
Service Request Number
18-00132615
Overall Service Request Due Date
2018-03-27T07:47:15.000
Method Received Description
Proactive
Water/Wastewater Line Locate - SCS
Service Request Type: Water/Wastewater Line Locate - SCS • Created Date: 2017-10-26T13:51:59.000 • City Council District: 8
Service Request Type
Water/Wastewater Line Locate - SCS
Created Date
2017-10-26T13:51:59.000
City Council District
8
Closed Date
2017-10-26T14:04:24.000
Address
6181 BONNIE VIEW RD, DALLAS, TX 75216
Y Coordinate
6931506.7053155
Lat Long Location
6181 BONNIE VIEW RD, DALLAS, TX 75216
Outcome
Closed - Close SR
Ert Estimated Response Time
1
Department
Management Services
X Coordinate
2503283.35204709
Priority
Standard
Status
Closed
Unique Key
1300729948
Update Date
2017-10-26T14:04:24.000
Service Request Number
17-00529298
Overall Service Request Due Date
2017-10-30T13:51:59.000
Method Received Description
Web
Animal - Aggressive Activity - DAS
Service Request Type: Animal - Aggressive Activity - DAS • Created Date: 2018-03-24T17:49:09.000 • City Council District: 3
Service Request Type
Animal - Aggressive Activity - DAS
Created Date
2018-03-24T17:49:09.000
City Council District
3
Closed Date
2018-03-24T18:51:05.000
Address
2400 FIVE MILE CIR, DALLAS, TX 75233
Y Coordinate
6943179.05023686
Lat Long Location
2400 FIVE MILE CIR, DALLAS, TX 75233
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2473323.81797353
Priority
Emergency
Status
Closed
Unique Key
1317928744
Update Date
2018-03-24T18:51:05.000
Service Request Number
18-00133121
Overall Service Request Due Date
2018-03-25T17:49:09.000
Method Received Description
Phone