311 Service Requests for Fiscal Year (FY) 2016

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Services 311 Dataset e3q4-qgt2 23 fields
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Showing 50 real records
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2018-03-11T16:45:09.000 • City Council District: 13
Service Request Type
Street Repair - Routine - PBW
Created Date
2018-03-11T16:45:09.000
City Council District
13
Closed Date
2018-03-11T16:45:09.000
Address
4761 ROYAL LN, DALLAS, 75229
Y Coordinate
7012648.24037482
Lat Long Location
4761 ROYAL LN, DALLAS, 75229
Ert Estimated Response Time
10
Department
Public Works Department
X Coordinate
2482023.37599506
Priority
Standard
Status
Duplicate (open)
Unique Key
1316108894
Update Date
2018-03-11T16:45:09.000
Service Request Number
18-00107990
Overall Service Request Due Date
2018-07-18T16:45:09.000
Method Received Description
Mobile Apps
Recycling - Roll Cart - SAN
Service Request Type: Recycling - Roll Cart - SAN • Created Date: 2017-10-25T10:22:42.000 • City Council District: 6
Service Request Type
Recycling - Roll Cart - SAN
Created Date
2017-10-25T10:22:42.000
City Council District
6
Closed Date
2017-10-26T15:36:12.000
Address
4010 HIGHGROVE DR, DALLAS, TX 75220
Y Coordinate
7003050.6484596
Lat Long Location
4010 HIGHGROVE DR, DALLAS, TX 75220
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2476703.95103848
Priority
Standard
Status
Closed
Unique Key
1300536036
Update Date
2017-10-26T15:36:12.000
Service Request Number
17-00526898
Overall Service Request Due Date
2017-11-03T10:22:42.000
Method Received Description
Web
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-03-11T08:45:05.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-03-11T08:45:05.000
City Council District
2
Closed Date
2018-03-11T08:45:33.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1316077528
Update Date
2018-03-11T08:45:33.000
Service Request Number
18-00107581
Overall Service Request Due Date
2018-03-30T08:45:05.000
Method Received Description
Proactive
Garage Sale - CCS
Service Request Type: Garage Sale - CCS • Created Date: 2018-03-24T13:19:35.000 • City Council District: 14
Service Request Type
Garage Sale - CCS
Created Date
2018-03-24T13:19:35.000
City Council District
14
Closed Date
2018-03-24T13:20:38.000
Address
802 CAMERON AVE, DALLAS, TX 75223
Y Coordinate
6979275.75481031
Lat Long Location
802 CAMERON AVE, DALLAS, TX 75223
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
1
Department
Code Compliance District Group
X Coordinate
2507839.63617032
Priority
Standard
Status
Closed
Unique Key
1317912888
Update Date
2018-03-24T13:20:38.000
Service Request Number
18-00132935
Overall Service Request Due Date
2018-04-02T13:19:35.000
Method Received Description
Proactive
Animal - Bite - DAS
Service Request Type: Animal - Bite - DAS • Created Date: 2018-02-28T14:43:50.000 • City Council District: 13
Service Request Type
Animal - Bite - DAS
Created Date
2018-02-28T14:43:50.000
City Council District
13
Closed Date
2018-03-10T13:10:00.000
Address
11909 PRESTON RD, DALLAS, TX 75230
Y Coordinate
7018700.81507151
Lat Long Location
11909 PRESTON RD, DALLAS, TX 75230
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2488942.51533302
Priority
Emergency
Status
Closed
Unique Key
1314680395
Update Date
2018-03-10T13:10:01.000
Service Request Number
18-00088790
Overall Service Request Due Date
2018-03-02T14:43:50.000
Method Received Description
Phone
Street Spillage/Debris in Right of Way-Hazardous - PBW
Service Request Type: Street Spillage/Debris in Right of Way-Hazardous - PBW • Created Date: 2017-10-25T14:34:13.000 • City Council District: 6
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Created Date
2017-10-25T14:34:13.000
City Council District
6
Closed Date
2017-10-25T16:42:09.000
Address
1200 N RIVERFRONT BLVD, DALLAS, TX 75207
Y Coordinate
6973801.00793167
Lat Long Location
1200 N RIVERFRONT BLVD, DALLAS, TX 75207
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2485139.58461895
Priority
Emergency
Status
Closed
Unique Key
1300582439
Update Date
2017-10-25T16:42:09.000
Service Request Number
17-00527569
Overall Service Request Due Date
2017-10-26T14:34:13.000
Method Received Description
Phone
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-03-09T12:39:50.000 • City Council District: 1
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-03-09T12:39:50.000
City Council District
1
Closed Date
2018-03-10T10:55:35.000
Address
1210 BURNS AVE, DALLAS, TX 75211
Y Coordinate
6953418.50948233
Lat Long Location
1210 BURNS AVE, DALLAS, TX 75211
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2465198.13289286
Priority
Standard
Status
Duplicate (closed)
Unique Key
1315921004
Update Date
2018-03-10T10:55:35.000
Service Request Number
18-00105602
Overall Service Request Due Date
2018-03-11T12:39:50.000
Method Received Description
Phone
Animal - Confined Stray - DAS
Service Request Type: Animal - Confined Stray - DAS • Created Date: 2018-03-08T11:17:54.000 • City Council District: 5
Service Request Type
Animal - Confined Stray - DAS
Created Date
2018-03-08T11:17:54.000
City Council District
5
Closed Date
2018-03-10T08:06:42.000
Address
6605 DAY ST, DALLAS, TX 75227
Y Coordinate
6967167.11635896
Lat Long Location
6605 DAY ST, DALLAS, TX 75227
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2519711.26405612
Priority
Emergency
Status
Closed
Unique Key
1315746515
Update Date
2018-03-10T08:06:42.000
Service Request Number
18-00103105
Overall Service Request Due Date
2018-03-10T11:17:54.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2018-03-11T10:07:11.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2018-03-11T10:07:11.000
City Council District
5
Closed Date
2018-03-11T10:57:59.000
Address
6342 MILITARY PKWY, DALLAS, TX 75227
Y Coordinate
6969267.64081018
Lat Long Location
6342 MILITARY PKWY, DALLAS, TX 75227
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2519048.73252755
Priority
Standard
Status
Closed
Unique Key
1316082240
Update Date
2018-03-11T10:57:59.000
Service Request Number
18-00107645
Overall Service Request Due Date
2018-04-23T10:07:11.000
Method Received Description
Proactive
Obstruction Alley/Sidewalk/Street - CCS
Service Request Type: Obstruction Alley/Sidewalk/Street - CCS • Created Date: 2017-09-28T09:01:18.000 • City Council District: 7
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Created Date
2017-09-28T09:01:18.000
City Council District
7
Closed Date
2017-10-25T16:01:49.000
Address
6128 WOFFORD DR, DALLAS, TX 75227
Y Coordinate
6967692.96096951
Lat Long Location
6128 WOFFORD DR, DALLAS, TX 75227
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2516738.38252363
Priority
Standard
Status
Closed
Unique Key
1296803149
Update Date
2017-10-25T16:01:49.000
Service Request Number
17-00485539
Overall Service Request Due Date
2017-12-04T09:01:18.000
Method Received Description
Proactive
Chronic Noise Complaint - DPD
Service Request Type: Chronic Noise Complaint - DPD • Created Date: 2018-03-23T09:31:19.000 • City Council District: 6
Service Request Type
Chronic Noise Complaint - DPD
Created Date
2018-03-23T09:31:19.000
City Council District
6
Closed Date
2018-03-24T13:53:22.000
Address
3440 RUTZ ST, DALLAS, TX 75212
Y Coordinate
6972130.42629713
Lat Long Location
3440 RUTZ ST, DALLAS, TX 75212
Outcome
Resolved - Information Provided
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2477128.07023126
Priority
Standard
Status
Closed
Unique Key
1317749493
Update Date
2018-03-24T13:53:22.000
Service Request Number
18-00130619
Overall Service Request Due Date
2018-04-06T09:31:19.000
Method Received Description
Web
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-03-11T08:31:23.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-03-11T08:31:23.000
City Council District
2
Closed Date
2018-03-11T08:31:57.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1316076802
Update Date
2018-03-11T08:31:57.000
Service Request Number
18-00107570
Overall Service Request Due Date
2018-03-30T08:31:23.000
Method Received Description
Proactive
High Weeds - CCS
Service Request Type: High Weeds - CCS • Created Date: 2017-09-28T07:24:28.000 • City Council District: 8
Service Request Type
High Weeds - CCS
Created Date
2017-09-28T07:24:28.000
City Council District
8
Closed Date
2017-10-26T13:25:55.000
Address
3857 JORDAN VALLEY RD, DALLAS, TX 75253
Y Coordinate
6927497.85113981
Lat Long Location
3857 JORDAN VALLEY RD, DALLAS, TX 75253
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2539655.88915985
Priority
Standard
Status
Closed
Unique Key
1296787083
Update Date
2017-10-26T13:25:55.000
Service Request Number
17-00485359
Overall Service Request Due Date
2017-10-26T07:24:28.000
Method Received Description
Phone
Animal - Confined Stray - DAS
Service Request Type: Animal - Confined Stray - DAS • Created Date: 2018-03-24T04:29:08.000 • City Council District: 6
Service Request Type
Animal - Confined Stray - DAS
Created Date
2018-03-24T04:29:08.000
City Council District
6
Closed Date
2018-03-24T07:52:05.000
Address
9990 MARSH LN, DALLAS, 75220
Y Coordinate
7007005.82371176
Lat Long Location
9990 MARSH LN, DALLAS, 75220
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2473144.98445136
Priority
Emergency
Status
Closed
Unique Key
1317884092
Update Date
2018-03-24T07:52:05.000
Service Request Number
18-00132589
Overall Service Request Due Date
2018-03-26T04:29:08.000
Method Received Description
Police/Fire Dispatch
Miscellaneous Service Request - CTY
Service Request Type: Miscellaneous Service Request - CTY • Created Date: 2018-03-24T15:39:56.000 • City Council District: 14
Service Request Type
Miscellaneous Service Request - CTY
Created Date
2018-03-24T15:39:56.000
City Council District
14
Closed Date
2018-03-24T18:46:30.000
Address
5507 SWISS AVE, DALLAS, 75214
Y Coordinate
6980861.6771895
Lat Long Location
5507 SWISS AVE, DALLAS, 75214
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Management Services
X Coordinate
2501693.30813391
Priority
Standard
Status
Closed
Unique Key
1317921203
Update Date
2018-03-24T18:46:30.000
Service Request Number
18-00133036
Overall Service Request Due Date
2018-04-09T15:39:56.000
Method Received Description
Mobile Apps
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2018-03-10T07:33:07.000 • City Council District: 13
Service Request Type
Street Repair - Routine - PBW
Created Date
2018-03-10T07:33:07.000
City Council District
13
Closed Date
2018-03-10T07:33:07.000
Address
7398 E GREENWAY BLVD, DALLAS, 75209
Y Coordinate
6995011.83526015
Lat Long Location
7398 E GREENWAY BLVD, DALLAS, 75209
Ert Estimated Response Time
10
Department
Public Works Department
X Coordinate
2485487.03667921
Priority
Standard
Status
Duplicate (open)
Unique Key
1316010675
Update Date
2018-03-10T07:33:07.000
Service Request Number
18-00106811
Overall Service Request Due Date
2018-07-18T07:33:07.000
Method Received Description
Mobile Apps
High Weeds - CCS
Service Request Type: High Weeds - CCS • Created Date: 2017-10-19T21:12:34.000 • City Council District: 8
Service Request Type
High Weeds - CCS
Created Date
2017-10-19T21:12:34.000
City Council District
8
Closed Date
2017-10-26T08:10:05.000
Address
3209 PALO ALTO DR, DALLAS, TX 75241
Y Coordinate
6926544.36392074
Lat Long Location
3209 PALO ALTO DR, DALLAS, TX 75241
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2500870.18868235
Priority
Standard
Status
Closed
Unique Key
1299849413
Update Date
2017-10-26T08:10:05.000
Service Request Number
17-00519187
Overall Service Request Due Date
2017-11-16T21:12:34.000
Method Received Description
Proactive
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2017-10-10T19:21:46.000 • City Council District: 11
Service Request Type
Litter - CCS
Created Date
2017-10-10T19:21:46.000
City Council District
11
Closed Date
2017-10-25T14:51:54.000
Address
14305 HAYMEADOW CIR, DALLAS, 75254
Y Coordinate
7030612.99536906
Lat Long Location
14305 HAYMEADOW CIR, DALLAS, 75254
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2498830.11442303
Priority
Standard
Status
Closed
Unique Key
1298624914
Update Date
2017-10-25T14:51:54.000
Service Request Number
17-00504930
Overall Service Request Due Date
2017-11-07T19:21:46.000
Method Received Description
Mobile Apps
Sanitation Compliment/Complaint - SAN
Service Request Type: Sanitation Compliment/Complaint - SAN • Created Date: 2017-10-23T08:47:49.000 • City Council District: 3
Service Request Type
Sanitation Compliment/Complaint - SAN
Created Date
2017-10-23T08:47:49.000
City Council District
3
Closed Date
2017-10-26T10:01:18.000
Address
1329 FERN GLEN TRL, DALLAS, TX 75241
Y Coordinate
6933059.67897835
Lat Long Location
1329 FERN GLEN TRL, DALLAS, TX 75241
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Department of Sanitation Services
X Coordinate
2490620.4350183
Priority
Standard
Status
Closed
Unique Key
1300177388
Update Date
2017-10-26T10:01:18.000
Service Request Number
17-00522466
Overall Service Request Due Date
2017-11-06T08:47:49.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-03-11T10:00:49.000 • City Council District: 1
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-03-11T10:00:49.000
City Council District
1
Closed Date
2018-03-11T12:28:31.000
Address
700 W CANTY ST, DALLAS, TX 75208
Y Coordinate
6960696.65788938
Lat Long Location
700 W CANTY ST, DALLAS, TX 75208
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2480837.3177776
Priority
Standard
Status
Closed
Unique Key
1316081475
Update Date
2018-03-11T12:28:31.000
Service Request Number
18-00107631
Overall Service Request Due Date
2018-03-14T10:00:49.000
Method Received Description
Proactive
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-03-23T16:07:26.000 • City Council District: 7
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-03-23T16:07:26.000
City Council District
7
Closed Date
2018-03-24T12:02:16.000
Address
3428 POPLAR SPRINGS LN, DALLAS, TX 75227
Y Coordinate
6966580.96382883
Lat Long Location
3428 POPLAR SPRINGS LN, DALLAS, TX 75227
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2536189.10361333
Priority
Emergency
Status
Closed
Unique Key
1317842964
Update Date
2018-03-24T12:02:16.000
Service Request Number
18-00132111
Overall Service Request Due Date
2018-03-24T16:07:26.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-03-11T08:37:00.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-03-11T08:37:00.000
City Council District
2
Closed Date
2018-03-11T08:37:31.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1316077054
Update Date
2018-03-11T08:37:31.000
Service Request Number
18-00107574
Overall Service Request Due Date
2018-03-30T08:37:00.000
Method Received Description
Proactive
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2017-10-25T14:54:39.000 • City Council District: 7
Service Request Type
Litter - CCS
Created Date
2017-10-25T14:54:39.000
City Council District
7
Closed Date
2017-10-25T15:01:20.000
Address
3616 YORK ST, DALLAS, TX 75210
Y Coordinate
6965438.51363266
Lat Long Location
3616 YORK ST, DALLAS, TX 75210
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2507645.86215292
Priority
Standard
Status
Closed
Unique Key
1300585991
Update Date
2017-10-25T15:01:20.000
Service Request Number
17-00527620
Overall Service Request Due Date
2017-11-22T14:54:39.000
Method Received Description
Proactive
Criminal Activities - DPD
Service Request Type: Criminal Activities - DPD • Created Date: 2017-10-12T14:39:52.000 • City Council District: 2
Service Request Type
Criminal Activities - DPD
Created Date
2017-10-12T14:39:52.000
City Council District
2
Closed Date
2017-10-26T09:18:54.000
Address
417 S HASKELL AVE, DALLAS, TX 75226
Y Coordinate
6973658.56986803
Lat Long Location
417 S HASKELL AVE, DALLAS, TX 75226
Outcome
Resolved - Information Provided
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2500434.61754521
Priority
Standard
Status
Closed
Unique Key
1298889155
Update Date
2017-10-26T09:18:54.000
Service Request Number
17-00508063
Overall Service Request Due Date
2017-10-26T14:39:52.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-03-24T10:23:17.000 • City Council District: 4
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-03-24T10:23:17.000
City Council District
4
Closed Date
2018-03-24T12:53:56.000
Address
2901 ARIZONA AVE, DALLAS, TX 75216
Y Coordinate
6945862.63237586
Lat Long Location
2901 ARIZONA AVE, DALLAS, TX 75216
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2485712.13339843
Priority
Emergency
Status
Closed
Unique Key
1317899103
Update Date
2018-03-24T12:53:56.000
Service Request Number
18-00132751
Overall Service Request Due Date
2018-03-27T10:23:17.000
Method Received Description
Proactive
Animal - Owner Surrender - DAS
Service Request Type: Animal - Owner Surrender - DAS • Created Date: 2018-03-24T11:29:50.000 • City Council District: 3
Service Request Type
Animal - Owner Surrender - DAS
Created Date
2018-03-24T11:29:50.000
City Council District
3
Closed Date
2018-03-24T16:05:18.000
Address
5215 MONMOUTH LN, DALLAS, TX 75211
Y Coordinate
6956298.46858789
Lat Long Location
5215 MONMOUTH LN, DALLAS, TX 75211
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2456526.86170128
Priority
Emergency
Status
Closed
Unique Key
1317905315
Update Date
2018-03-24T16:05:18.000
Service Request Number
18-00132840
Overall Service Request Due Date
2018-03-27T11:29:50.000
Method Received Description
Phone
Animal - Safety Obstruction - DAS
Service Request Type: Animal - Safety Obstruction - DAS • Created Date: 2018-03-09T15:29:44.000 • City Council District: 5
Service Request Type
Animal - Safety Obstruction - DAS
Created Date
2018-03-09T15:29:44.000
City Council District
5
Closed Date
2018-03-11T07:52:22.000
Address
C F HAWN SERV N & LAKE JUNE RD, DALLAS, TX
Y Coordinate
6954663.14274407
Lat Long Location
C F HAWN SERV N & LAKE JUNE RD, DALLAS, TX
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2518051.12461088
Priority
Emergency
Status
Closed
Unique Key
1315960480
Update Date
2018-03-11T07:52:22.000
Service Request Number
18-00106244
Overall Service Request Due Date
2018-03-10T15:29:44.000
Method Received Description
Phone
Smoke Detector Request - DFD
Service Request Type: Smoke Detector Request - DFD • Created Date: 2017-10-22T23:25:08.000 • City Council District: 3
Service Request Type
Smoke Detector Request - DFD
Created Date
2017-10-22T23:25:08.000
City Council District
3
Closed Date
2017-10-25T15:03:45.000
Address
5305 RAVEN ROW, DALLAS, TX 75236
Y Coordinate
6934559.13395769
Lat Long Location
5305 RAVEN ROW, DALLAS, TX 75236
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
2
Department
Fire-Rescue Department
X Coordinate
2461864.34388716
Priority
Standard
Status
Closed
Unique Key
1300147912
Update Date
2017-10-25T15:03:45.000
Service Request Number
17-00522230
Overall Service Request Due Date
2017-11-06T23:25:08.000
Method Received Description
Web
Substandard Structure - CCS
Service Request Type: Substandard Structure - CCS • Created Date: 2017-06-05T19:02:50.000 • City Council District: 4
Service Request Type
Substandard Structure - CCS
Created Date
2017-06-05T19:02:50.000
City Council District
4
Closed Date
2017-10-26T08:30:33.000
Address
2166 VAN CLEAVE DR, DALLAS, TX 75216
Y Coordinate
6949915.92546401
Lat Long Location
2166 VAN CLEAVE DR, DALLAS, TX 75216
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2495015.36665883
Priority
Standard
Status
Closed
Unique Key
1275816721
Update Date
2017-10-26T08:30:33.000
Service Request Number
17-00266542
Overall Service Request Due Date
2017-11-22T19:02:50.000
Method Received Description
Phone
Ambulance - Transportation Complaint - AVI
Service Request Type: Ambulance - Transportation Complaint - AVI • Created Date: 2017-10-26T08:12:14.000 • City Council District: 2
Service Request Type
Ambulance - Transportation Complaint - AVI
Created Date
2017-10-26T08:12:14.000
City Council District
2
Closed Date
2017-10-26T08:13:05.000
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Outcome
Resolved - Information Provided
Ert Estimated Response Time
10
Department
Aviation
X Coordinate
2495080.43037992
Priority
Standard
Status
Closed
Unique Key
1300652378
Update Date
2017-10-26T08:13:05.000
Service Request Number
17-00528297
Overall Service Request Due Date
2017-11-15T08:12:14.000
Method Received Description
Proactive
Recycle - Missed - SAN
Service Request Type: Recycle - Missed - SAN • Created Date: 2017-10-25T20:11:26.000 • City Council District: 1
Service Request Type
Recycle - Missed - SAN
Created Date
2017-10-25T20:11:26.000
City Council District
1
Closed Date
2017-10-26T11:54:42.000
Address
1324 W CANTERBURY CT, DALLAS, TX 75208
Y Coordinate
6963715.64954449
Lat Long Location
1324 W CANTERBURY CT, DALLAS, TX 75208
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2478043.63717334
Priority
Standard
Status
Closed
Unique Key
1300628982
Update Date
2017-10-26T11:54:42.000
Service Request Number
17-00528138
Overall Service Request Due Date
2017-10-30T20:11:26.000
Method Received Description
Web
Narcotics/Vice Complaints - DPD
Service Request Type: Narcotics/Vice Complaints - DPD • Created Date: 2018-03-25T13:21:28.000 • City Council District: 4
Service Request Type
Narcotics/Vice Complaints - DPD
Created Date
2018-03-25T13:21:28.000
City Council District
4
Closed Date
2018-04-23T06:02:16.000
Address
S BECKLEY AVE & HALSEY ST, DALLAS, TX
Y Coordinate
6945538.95965173
Lat Long Location
S BECKLEY AVE & HALSEY ST, DALLAS, TX
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Police Department
X Coordinate
2484278.36994589
Priority
Standard
Status
Closed
Unique Key
1317971425
Update Date
2018-04-23T06:02:16.000
Service Request Number
18-00133568
Overall Service Request Due Date
2018-04-24T13:21:28.000
Method Received Description
Phone
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-03-09T12:18:58.000 • City Council District: 9
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-03-09T12:18:58.000
City Council District
9
Closed Date
2018-03-10T13:29:56.000
Address
2707 SAN MEDINA AVE, DALLAS, TX 75228
Y Coordinate
6990893.63902446
Lat Long Location
2707 SAN MEDINA AVE, DALLAS, TX 75228
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2531172.14530992
Priority
Standard
Status
Closed
Unique Key
1315915745
Update Date
2018-03-10T13:29:56.000
Service Request Number
18-00105510
Overall Service Request Due Date
2018-03-11T12:18:58.000
Method Received Description
Phone
Smoke Detector Request - DFD
Service Request Type: Smoke Detector Request - DFD • Created Date: 2017-10-22T14:17:08.000 • City Council District: 4
Service Request Type
Smoke Detector Request - DFD
Created Date
2017-10-22T14:17:08.000
City Council District
4
Closed Date
2017-10-25T15:02:18.000
Address
2639 EXETER AVE, DALLAS, 75216
Y Coordinate
6943972.12501542
Lat Long Location
2639 EXETER AVE, DALLAS, 75216
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
2
Department
Fire-Rescue Department
X Coordinate
2496847.77524847
Priority
Standard
Status
Closed
Unique Key
1300121071
Update Date
2017-10-25T15:02:18.000
Service Request Number
17-00522008
Overall Service Request Due Date
2017-11-06T14:17:08.000
Method Received Description
Phone
Recycling - Roll Cart - SAN
Service Request Type: Recycling - Roll Cart - SAN • Created Date: 2017-10-24T16:57:06.000 • City Council District: 13
Service Request Type
Recycling - Roll Cart - SAN
Created Date
2017-10-24T16:57:06.000
City Council District
13
Closed Date
2017-10-26T15:19:55.000
Address
6707 NORWAY RD, DALLAS, TX 75230
Y Coordinate
7010403.98247962
Lat Long Location
6707 NORWAY RD, DALLAS, TX 75230
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2493417.75414366
Priority
Standard
Status
Closed
Unique Key
1300459605
Update Date
2017-10-26T15:19:55.000
Service Request Number
17-00526138
Overall Service Request Due Date
2017-11-02T16:57:06.000
Method Received Description
Phone
Garbage - Missed - SAN
Service Request Type: Garbage - Missed - SAN • Created Date: 2017-10-23T08:14:33.000 • City Council District: 12
Service Request Type
Garbage - Missed - SAN
Created Date
2017-10-23T08:14:33.000
City Council District
12
Closed Date
2017-10-25T16:07:01.000
Address
16204 DALMALLEY LN, DALLAS, 75248
Y Coordinate
7041322.34628083
Lat Long Location
16204 DALMALLEY LN, DALLAS, 75248
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2496704.17276895
Priority
Standard
Status
Closed
Unique Key
1300171036
Update Date
2017-10-25T16:32:43.000
Service Request Number
17-00522367
Overall Service Request Due Date
2017-10-26T08:14:33.000
Method Received Description
Mobile Apps
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-03-11T08:42:09.000 • City Council District: 4
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-03-11T08:42:09.000
City Council District
4
Closed Date
2018-03-11T11:09:47.000
Address
HEDGDON DR & MALLORY DR, DALLAS, TX
Y Coordinate
6944584.31542861
Lat Long Location
HEDGDON DR & MALLORY DR, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2503124.85007393
Priority
Emergency
Status
Closed
Unique Key
1316077245
Update Date
2018-03-11T11:09:47.000
Service Request Number
18-00107577
Overall Service Request Due Date
2018-03-12T08:42:09.000
Method Received Description
Mobile Apps
Animal - Bite - DAS
Service Request Type: Animal - Bite - DAS • Created Date: 2017-10-14T19:39:43.000 • City Council District: 8
Service Request Type
Animal - Bite - DAS
Created Date
2017-10-14T19:39:43.000
City Council District
8
Closed Date
2017-10-25T17:15:06.000
Address
1301 W WHEATLAND RD, DALLAS, TX 75232
Y Coordinate
6922631.93639216
Lat Long Location
1301 W WHEATLAND RD, DALLAS, TX 75232
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2478754.67151154
Priority
Emergency
Status
Closed
Unique Key
1299174092
Update Date
2017-10-25T17:15:06.000
Service Request Number
17-00511199
Overall Service Request Due Date
2017-10-16T19:39:43.000
Method Received Description
Police/Fire Dispatch
Traffic Sign - Maintenance (Other) - TRN
Service Request Type: Traffic Sign - Maintenance (Other) - TRN • Created Date: 2017-10-14T11:42:25.000 • City Council District: 1
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Created Date
2017-10-14T11:42:25.000
City Council District
1
Closed Date
2017-10-26T14:47:06.000
Address
672 N PLYMOUTH RD, DALLAS, 75211
Y Coordinate
6960117.78140774
Lat Long Location
672 N PLYMOUTH RD, DALLAS, 75211
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Street Services
X Coordinate
2471928.04107938
Priority
Standard
Status
Closed
Unique Key
1299135232
Update Date
2017-10-26T14:47:06.000
Service Request Number
17-00510929
Overall Service Request Due Date
2017-10-30T11:42:25.000
Method Received Description
Mobile Apps
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2018-03-23T09:13:39.000 • City Council District: 6
Service Request Type
Animal - Stray Dog - DAS
Created Date
2018-03-23T09:13:39.000
City Council District
6
Closed Date
2018-03-24T07:26:56.000
Address
3700 ODESSA ST, DALLAS, TX 75212
Y Coordinate
6973057.86590324
Lat Long Location
3700 ODESSA ST, DALLAS, TX 75212
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2459766.48646726
Priority
Standard
Status
Closed
Unique Key
1317746049
Update Date
2018-03-24T07:26:56.000
Service Request Number
18-00130573
Overall Service Request Due Date
2018-03-28T09:13:39.000
Method Received Description
Phone
Brush/Bulk Items - Missed - SAN
Service Request Type: Brush/Bulk Items - Missed - SAN • Created Date: 2017-10-24T11:46:52.000 • City Council District: 10
Service Request Type
Brush/Bulk Items - Missed - SAN
Created Date
2017-10-24T11:46:52.000
City Council District
10
Closed Date
2017-10-25T14:19:39.000
Address
9002 ARBORSIDE DR, DALLAS, TX 75243
Y Coordinate
7015136.96632696
Lat Long Location
9002 ARBORSIDE DR, DALLAS, TX 75243
Outcome
Resolved - Information Provided
Ert Estimated Response Time
2
Department
Department of Sanitation Services
X Coordinate
2506739.33297706
Priority
Standard
Status
Closed
Unique Key
1300389123
Update Date
2017-10-25T14:19:39.000
Service Request Number
17-00525196
Overall Service Request Due Date
2017-11-07T11:46:52.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2017-10-25T08:53:10.000 • City Council District: 5
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2017-10-25T08:53:10.000
City Council District
5
Closed Date
2017-10-26T07:56:34.000
Address
718 ELWAYNE AVE, DALLAS, TX 75217
Y Coordinate
6951394.76950299
Lat Long Location
718 ELWAYNE AVE, DALLAS, TX 75217
Outcome
Resolved - Citation Issued
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2519611.63216659
Priority
Emergency
Status
Closed
Unique Key
1300516948
Update Date
2017-10-26T07:56:34.000
Service Request Number
17-00526625
Overall Service Request Due Date
2017-10-28T08:53:10.000
Method Received Description
Proactive
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2018-03-01T05:42:38.000 • City Council District: 14
Service Request Type
Street Repair - Routine - PBW
Created Date
2018-03-01T05:42:38.000
City Council District
14
Closed Date
2018-03-24T05:54:58.000
Address
4476 AVONDALE AVE, DALLAS, 75219
Y Coordinate
6984518.66864155
Lat Long Location
4476 AVONDALE AVE, DALLAS, 75219
Ert Estimated Response Time
10
Department
Public Works Department
X Coordinate
2490828.48458591
Priority
Standard
Status
Duplicate (closed)
Unique Key
1314737039
Update Date
2018-03-24T05:54:57.000
Service Request Number
18-00089577
Overall Service Request Due Date
2018-07-09T05:42:38.000
Method Received Description
Mobile Apps
Recycling - Roll Cart - SAN
Service Request Type: Recycling - Roll Cart - SAN • Created Date: 2017-10-25T14:05:08.000 • City Council District: 9
Service Request Type
Recycling - Roll Cart - SAN
Created Date
2017-10-25T14:05:08.000
City Council District
9
Closed Date
2017-10-26T16:10:44.000
Address
2225 TISINGER AVE, DALLAS, TX 75228
Y Coordinate
6996963.85229327
Lat Long Location
2225 TISINGER AVE, DALLAS, TX 75228
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2529243.46966279
Priority
Standard
Status
Closed
Unique Key
1300576298
Update Date
2017-10-26T16:10:44.000
Service Request Number
17-00527488
Overall Service Request Due Date
2017-11-03T14:05:08.000
Method Received Description
Phone
High Weeds - CCS
Service Request Type: High Weeds - CCS • Created Date: 2017-08-25T21:44:14.000 • City Council District: 1
Service Request Type
High Weeds - CCS
Created Date
2017-08-25T21:44:14.000
City Council District
1
Closed Date
2017-10-26T11:12:16.000
Address
3929 SHELLEY BLVD, DALLAS, TX 75211
Y Coordinate
6951755.73917779
Lat Long Location
3929 SHELLEY BLVD, DALLAS, TX 75211
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2465390.10034061
Priority
Standard
Status
Closed
Unique Key
1292013911
Update Date
2017-10-26T11:12:16.000
Service Request Number
17-00429004
Overall Service Request Due Date
2017-09-25T21:44:14.000
Method Received Description
Phone
Tree down/low limbs - Emergency - PBW
Service Request Type: Tree down/low limbs - Emergency - PBW • Created Date: 2018-03-11T07:49:49.000 • City Council District: 3
Service Request Type
Tree down/low limbs - Emergency - PBW
Created Date
2018-03-11T07:49:49.000
City Council District
3
Closed Date
2018-03-11T10:43:19.000
Address
SOPHORA DR & IRONWOOD LN, DALLAS, TX
Y Coordinate
6912367.38457085
Lat Long Location
SOPHORA DR & IRONWOOD LN, DALLAS, TX
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2446100.93512778
Priority
Emergency
Status
Closed
Unique Key
1316075473
Update Date
2018-03-11T10:43:19.000
Service Request Number
18-00107555
Overall Service Request Due Date
2018-03-14T07:49:49.000
Method Received Description
Phone
Single Family Rental Needs Registration - CCS
Service Request Type: Single Family Rental Needs Registration - CCS • Created Date: 2017-07-06T15:12:43.000 • City Council District: 7
Service Request Type
Single Family Rental Needs Registration - CCS
Created Date
2017-07-06T15:12:43.000
City Council District
7
Closed Date
2017-10-26T08:44:57.000
Address
2238 LAWRENCE ST, DALLAS, TX 75215
Y Coordinate
6960085.17248344
Lat Long Location
2238 LAWRENCE ST, DALLAS, TX 75215
Outcome
Resolved - Information Provided
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2503638.64473706
Priority
Standard
Status
Closed
Unique Key
1282738328
Update Date
2017-10-26T08:44:57.000
Service Request Number
17-00327059
Overall Service Request Due Date
2017-08-17T15:12:43.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-03-11T08:34:31.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-03-11T08:34:31.000
City Council District
2
Closed Date
2018-03-11T08:35:06.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1316076923
Update Date
2018-03-11T08:35:05.000
Service Request Number
18-00107572
Overall Service Request Due Date
2018-03-30T08:34:31.000
Method Received Description
Proactive
Cost Plus - SAN
Service Request Type: Cost Plus - SAN • Created Date: 2017-10-24T14:35:42.000 • City Council District: 13
Service Request Type
Cost Plus - SAN
Created Date
2017-10-24T14:35:42.000
City Council District
13
Closed Date
2017-10-25T15:41:08.000
Address
3836 ECHO BROOK LN, DALLAS, TX 75229
Y Coordinate
7011205.14794164
Lat Long Location
3836 ECHO BROOK LN, DALLAS, TX 75229
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2475046.05279093
Priority
Standard
Status
Closed
Unique Key
1300422925
Update Date
2017-10-25T15:41:08.000
Service Request Number
17-00525682
Overall Service Request Due Date
2017-11-02T14:35:42.000
Method Received Description
Phone
Dumpster Violation - CCS
Service Request Type: Dumpster Violation - CCS • Created Date: 2017-11-07T08:19:56.000 • City Council District: 2
Service Request Type
Dumpster Violation - CCS
Created Date
2017-11-07T08:19:56.000
City Council District
2
Closed Date
2018-03-24T18:29:41.000
Address
5004 COLUMBIA AVE, DALLAS, TX 75214
Y Coordinate
6977124.71559545
Lat Long Location
5004 COLUMBIA AVE, DALLAS, TX 75214
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2502567.22137789
Priority
Standard
Status
Closed
Unique Key
1302059680
Update Date
2018-03-24T18:29:41.000
Service Request Number
17-00545834
Overall Service Request Due Date
2018-02-06T08:19:56.000
Method Received Description
Phone