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Operation Trinity's Trident 2020-2021

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset eaah-n7x2 16 fields
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Dataset fields
Showing 50 real records
26-00067253
Service Request Number: 26-00067253 • Address: 10101 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2026-02-19T16:27:40.000
Service Request Number
26-00067253
Address
10101 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2026-02-19T16:27:40.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-04T22:43:35.000
Closed Date
2026-03-04T22:43:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001X9NunAAF
Lat Location
(32.92066187829178000,-96.71067806170888000)
City Council District
10
26-00067076
Service Request Number: 26-00067076 • Address: 10227 SUNRIDGE TRL, DALLAS, TX, 75243 • Created Date: 2026-02-19T15:40:59.000
Service Request Number
26-00067076
Address
10227 SUNRIDGE TRL, DALLAS, TX, 75243
Created Date
2026-02-19T15:40:59.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-02-24T00:59:00.000
Update Date
2026-02-22T12:47:07.000
Closed Date
2026-02-22T12:46:57.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001X8Cq8AAF
Lat Location
(32.92514207293506000,-96.70840551168918000)
City Council District
10
26-00067052
Service Request Number: 26-00067052 • Address: 10140 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2026-02-19T15:36:41.000
Service Request Number
26-00067052
Address
10140 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2026-02-19T15:36:41.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-02-24T00:59:00.000
Update Date
2026-02-22T12:49:47.000
Closed Date
2026-02-22T12:49:38.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001X8DuGAAV
Lat Location
(32.92293445534964000,-96.71024168709437000)
City Council District
10
26-00065187
Service Request Number: 26-00065187 • Address: 10102 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2026-02-18T16:25:59.000
Service Request Number
26-00065187
Address
10102 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2026-02-18T16:25:59.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-06T17:31:30.000
Closed Date
2026-03-06T17:31:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001WraaKAAR
Lat Location
(32.92294240798887000,-96.71100618647236000)
City Council District
10
26-00065078
Service Request Number: 26-00065078 • Address: 10112 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2026-02-18T15:47:25.000
Service Request Number
26-00065078
Address
10112 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2026-02-18T15:47:25.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-03-05T10:29:47.000
Closed Date
2026-03-05T10:29:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001WrVkMAAV
Lat Location
(32.91903085276677000,-96.70985331039539000)
City Council District
10
26-00063148
Service Request Number: 26-00063148 • Address: 9869 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2026-02-17T16:18:43.000
Service Request Number
26-00063148
Address
9869 LAWLER RD, DALLAS, TX, 75243
Created Date
2026-02-17T16:18:43.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-02-20T00:59:00.000
Update Date
2026-02-17T23:02:24.000
Closed Date
2026-02-17T23:02:21.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001WbsWLAAZ
Lat Location
(32.92421916705709600,-96.71489448867450000)
City Council District
10
26-00062868
Service Request Number: 26-00062868 • Address: 9700 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2026-02-17T14:52:11.000
Service Request Number
26-00062868
Address
9700 LAWLER RD, DALLAS, TX, 75243
Created Date
2026-02-17T14:52:11.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-02-20T00:59:00.000
Update Date
2026-02-18T16:42:49.000
Closed Date
2026-02-18T16:42:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001WZK2YAAX
Lat Location
(32.92449163282075000,-96.71797921328503000)
City Council District
10
26-00061199
Service Request Number: 26-00061199 • Address: 13234 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2026-02-16T13:26:00.000
Service Request Number
26-00061199
Address
13234 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2026-02-16T13:26:00.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-02-23T11:30:19.000
Closed Date
2026-02-23T11:30:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001WIBoTAAX
Lat Location
(32.92892646317266500,-96.70600438512790000)
City Council District
10
26-00057247
Service Request Number: 26-00057247 • Address: 10235 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2026-02-12T19:36:59.000
Service Request Number
26-00057247
Address
10235 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2026-02-12T19:36:59.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-02-18T15:06:30.000
Closed Date
2026-02-18T15:06:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Vk8Y9AAJ
Lat Location
(32.92688326080058000,-96.70792157043401000)
City Council District
10
26-00057051
Service Request Number: 26-00057051 • Address: 12504 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2026-02-12T17:22:04.000
Service Request Number
26-00057051
Address
12504 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2026-02-12T17:22:04.000
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-02-18T00:59:00.000
Update Date
2026-02-13T09:02:36.000
Closed Date
2026-02-13T09:02:21.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001VihGdAAJ
Lat Location
(32.91824976737541400,-96.70933610016922000)
City Council District
10
26-00056556
Service Request Number: 26-00056556 • Address: 12607 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2026-02-12T14:24:52.000
Service Request Number
26-00056556
Address
12607 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2026-02-12T14:24:52.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-02-18T00:59:00.000
Update Date
2026-02-12T17:01:22.000
Closed Date
2026-02-12T17:01:19.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Vff3IAAR
Lat Location
(32.91954580257184000,-96.70922927421198000)
City Council District
10
26-00056211
Service Request Number: 26-00056211 • Address: 13402 BAYARD CIR, DALLAS, TX, 75243 • Created Date: 2026-02-12T12:13:08.000
Service Request Number
26-00056211
Address
13402 BAYARD CIR, DALLAS, TX, 75243
Created Date
2026-02-12T12:13:08.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-04-24T23:59:00.000
Update Date
2026-02-18T18:18:21.000
Closed Date
2026-02-18T18:18:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001VcGkcAAF
Lat Location
(32.93011473697354000,-96.70998390392160000)
City Council District
10
26-00055145
Service Request Number: 26-00055145 • Address: 13206 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2026-02-11T16:29:23.000
Service Request Number
26-00055145
Address
13206 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2026-02-11T16:29:23.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-02-14T00:59:00.000
Update Date
2026-02-12T00:15:50.000
Closed Date
2026-02-12T00:15:40.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001VSgjVAAT
Lat Location
(32.92787087075511000,-96.70600763211772000)
City Council District
10
26-00054756
Service Request Number: 26-00054756 • Address: 10128 RITA RD, DALLAS, TX, 75243 • Created Date: 2026-02-11T14:25:17.000
Service Request Number
26-00054756
Address
10128 RITA RD, DALLAS, TX, 75243
Created Date
2026-02-11T14:25:17.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-02-14T00:59:00.000
Update Date
2026-02-13T15:36:09.000
Closed Date
2026-02-13T15:35:55.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001VOvpGAAT
Lat Location
(32.92210365794836000,-96.71040799498030000)
City Council District
10
26-00053765
Service Request Number: 26-00053765 • Address: 12609 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2026-02-11T08:37:46.000
Service Request Number
26-00053765
Address
12609 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2026-02-11T08:37:46.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-02-18T15:36:08.000
Closed Date
2026-02-18T14:49:57.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001VJPy1AAH
Lat Location
(32.91912733291503000,-96.70808714232660000)
City Council District
10
26-00053324
Service Request Number: 26-00053324 • Address: 10202 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2026-02-10T17:29:46.000
Service Request Number
26-00053324
Address
10202 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2026-02-10T17:29:46.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-02-20T11:07:46.000
Closed Date
2026-02-20T11:07:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001VDdPPAA1
Lat Location
(32.92993347301117000,-96.70905666947685000)
City Council District
10
26-00051189
Service Request Number: 26-00051189 • Address: 10123 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2026-02-09T15:57:14.000
Service Request Number
26-00051189
Address
10123 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2026-02-09T15:57:14.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-02-19T13:41:58.000
Closed Date
2026-02-19T13:41:57.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001UuOqhAAF
Lat Location
(32.92605393055672600,-96.71091066959985000)
City Council District
10
26-00051040
Service Request Number: 26-00051040 • Address: 13402 BAYARD CIR, DALLAS, TX, 75243 • Created Date: 2026-02-09T15:16:26.000
Service Request Number
26-00051040
Address
13402 BAYARD CIR, DALLAS, TX, 75243
Created Date
2026-02-09T15:16:26.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-02-12T12:16:37.000
Closed Date
2026-02-12T12:16:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001UtqXIAAZ
Lat Location
(32.93011473697354000,-96.70998390392160000)
City Council District
10
26-00051037
Service Request Number: 26-00051037 • Address: 10100 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2026-02-09T15:15:22.000
Service Request Number
26-00051037
Address
10100 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2026-02-09T15:15:22.000
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-02-13T00:59:00.000
Update Date
2026-02-10T18:06:36.000
Closed Date
2026-02-10T18:06:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001UuhlGAAR
Lat Location
(32.92915940272940400,-96.71178985814163000)
City Council District
10
26-00051032
Service Request Number: 26-00051032 • Address: 10126 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2026-02-09T15:13:25.000
Service Request Number
26-00051032
Address
10126 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2026-02-09T15:13:25.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-02-13T15:48:05.000
Closed Date
2026-02-13T15:02:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001UuhjdAAB
Lat Location
(32.92993842627582500,-96.71032016776925000)
City Council District
10
26-00049734
Service Request Number: 26-00049734 • Address: 10108 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2026-02-08T18:08:15.000
Service Request Number
26-00049734
Address
10108 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2026-02-08T18:08:15.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-02-11T16:10:38.000
Closed Date
2026-02-11T16:10:38.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Uj5jJAAR
Lat Location
(32.92038577414843600,-96.71055167884907000)
City Council District
10
26-00046305
Service Request Number: 26-00046305 • Address: AUDELIA RD & LAWLER RD, DALLAS, TX, 75243 • Created Date: 2026-02-05T18:23:56.000
Service Request Number
26-00046305
Address
AUDELIA RD & LAWLER RD, DALLAS, TX, 75243
Created Date
2026-02-05T18:23:56.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-02-10T00:59:00.000
Update Date
2026-02-07T18:59:51.000
Closed Date
2026-02-07T18:59:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001UGQchAAH
Lat Location
(32.92463212750876500,-96.71816164430005000)
City Council District
10
26-00042613
Service Request Number: 26-00042613 • Address: 13234 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2026-02-03T16:46:42.000
Service Request Number
26-00042613
Address
13234 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2026-02-03T16:46:42.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-02-05T12:40:29.000
Closed Date
2026-02-05T12:40:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Ti3PBAAZ
Lat Location
(32.92892646317266500,-96.70600438512790000)
City Council District
10
26-00042366
Service Request Number: 26-00042366 • Address: 9700 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2026-02-03T15:11:25.000
Service Request Number
26-00042366
Address
9700 LAWLER RD, DALLAS, TX, 75243
Created Date
2026-02-03T15:11:25.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-02-06T00:59:00.000
Update Date
2026-02-04T19:56:42.000
Closed Date
2026-02-04T19:56:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001TfeTMAAZ
Lat Location
(32.92449163282075000,-96.71797921328503000)
City Council District
10
26-00033587
Service Request Number: 26-00033587 • Address: 12806 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2026-01-26T03:20:44.000
Service Request Number
26-00033587
Address
12806 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2026-01-26T03:20:44.000
Department
Dallas Water Utilities
Service Request Type
Water Main Leak/Break - DWU
Status
Closed
Outcome
No Work Needed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-02-10T00:59:00.000
Update Date
2026-01-26T05:45:18.000
Closed Date
2026-01-26T05:45:17.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001RlGxOAAV
Lat Location
(32.92186436830123600,-96.70887734630375000)
City Council District
10
26-00029211
Service Request Number: 26-00029211 • Address: 13407 BELMARK CIR, DALLAS, TX, 75243 • Created Date: 2026-01-22T09:34:15.000
Service Request Number
26-00029211
Address
13407 BELMARK CIR, DALLAS, TX, 75243
Created Date
2026-01-22T09:34:15.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-07-23T11:04:07.000
Closed Date
2026-07-23T11:04:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001R8AJxAAN
Lat Location
(32.93013657571007000,-96.70834708529661000)
City Council District
10
26-00028491
Service Request Number: 26-00028491 • Address: 12605 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2026-01-21T16:10:25.000
Service Request Number
26-00028491
Address
12605 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2026-01-21T16:10:25.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-01-24T00:59:00.000
Update Date
2026-01-22T23:47:49.000
Closed Date
2026-01-22T23:47:46.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001QyiGXAAZ
Lat Location
(32.91929464349412600,-96.70923259595040000)
City Council District
10
26-00028479
Service Request Number: 26-00028479 • Address: 12612 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2026-01-21T16:07:17.000
Service Request Number
26-00028479
Address
12612 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2026-01-21T16:07:17.000
Department
Dallas Water Utilities
Service Request Type
Water Main Leak/Break - DWU
Status
Closed
Outcome
No Work Needed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-02-05T00:59:00.000
Update Date
2026-01-21T17:34:27.000
Closed Date
2026-01-21T17:34:27.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001R0WuHAAV
Lat Location
(32.92004505433343000,-96.70889675067127000)
City Council District
10
26-00025412
Service Request Number: 26-00025412 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2026-01-19T19:11:38.000
Service Request Number
26-00025412
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2026-01-19T19:11:38.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-01-22T00:59:00.000
Update Date
2026-01-20T23:27:35.000
Closed Date
2026-01-20T23:27:32.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001QWNEvAAP
Lat Location
(32.91759346052858000,-96.70831425465296000)
City Council District
10
26-00024921
Service Request Number: 26-00024921 • Address: 10102 MORGAN MEADOW LN, DALLAS, TX, 75243 • Created Date: 2026-01-19T10:47:20.000
Service Request Number
26-00024921
Address
10102 MORGAN MEADOW LN, DALLAS, TX, 75243
Created Date
2026-01-19T10:47:20.000
Department
Dallas Fire Rescue
Service Request Type
Fire Inspection - DFR
Status
Closed
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Update Date
2026-02-03T12:35:21.000
Closed Date
2026-02-03T12:35:07.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001QQlNCAA1
Lat Location
(32.92125548748446600,-96.71082204344096000)
City Council District
10
26-00022900
Service Request Number: 26-00022900 • Address: 13407 BELMARK CIR, DALLAS, TX, 75243 • Created Date: 2026-01-16T15:05:04.000
Service Request Number
26-00022900
Address
13407 BELMARK CIR, DALLAS, TX, 75243
Created Date
2026-01-16T15:05:04.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-02-03T00:59:00.000
Update Date
2026-01-22T09:38:17.000
Closed Date
2026-01-22T09:38:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Q58tWAAR
Lat Location
(32.93013657571007000,-96.70834708529661000)
City Council District
10
26-00021624
Service Request Number: 26-00021624 • Address: 10248 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2026-01-15T16:47:09.000
Service Request Number
26-00021624
Address
10248 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2026-01-15T16:47:09.000
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-01-17T00:59:00.000
Update Date
2026-01-16T12:44:00.000
Closed Date
2026-01-16T12:44:00.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001PrKWLAA3
Lat Location
(32.92914871661084000,-96.70772880942215000)
City Council District
10
26-00020086
Service Request Number: 26-00020086 • Address: 13327 DAYSTROM CT, DALLAS, TX, 75243 • Created Date: 2026-01-14T19:53:56.000
Service Request Number
26-00020086
Address
13327 DAYSTROM CT, DALLAS, TX, 75243
Created Date
2026-01-14T19:53:56.000
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2026-01-18T00:59:00.000
Update Date
2026-01-14T21:56:55.000
Closed Date
2026-01-14T21:56:43.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001PcnvIAAR
Lat Location
(32.93043822528299000,-96.71225956582921000)
City Council District
10
26-00018325
Service Request Number: 26-00018325 • Address: 13327 DAYSTROM CT, DALLAS, TX, 75243 • Created Date: 2026-01-13T19:34:29.000
Service Request Number
26-00018325
Address
13327 DAYSTROM CT, DALLAS, TX, 75243
Created Date
2026-01-13T19:34:29.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-01-29T00:59:00.000
Update Date
2026-01-15T09:06:46.000
Closed Date
2026-01-15T09:06:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001PLcGLAA1
Lat Location
(32.93043822528299000,-96.71225956582921000)
City Council District
10
26-00017584
Service Request Number: 26-00017584 • Address: 13234 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2026-01-13T13:42:25.000
Service Request Number
26-00017584
Address
13234 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2026-01-13T13:42:25.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-01-14T12:46:06.000
Closed Date
2026-01-14T11:59:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001PEbfAAAT
Lat Location
(32.92892646317266500,-96.70600438512790000)
City Council District
10
26-00014762
Service Request Number: 26-00014762 • Address: 12615 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2026-01-12T00:22:16.000
Service Request Number
26-00014762
Address
12615 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2026-01-12T00:22:16.000
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2026-01-27T00:59:00.000
Update Date
2026-01-15T09:16:54.000
Closed Date
2026-01-15T09:16:54.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Op9UMAAZ
Lat Location
(32.91937414040463500,-96.70808417994714000)
City Council District
10
26-00012947
Service Request Number: 26-00012947 • Address: 10107 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2026-01-09T16:59:09.000
Service Request Number
26-00012947
Address
10107 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2026-01-09T16:59:09.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-01-14T11:42:51.000
Closed Date
2026-01-14T11:42:50.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001OYc9PAAT
Lat Location
(32.92066093893360000,-96.71058048463327000)
City Council District
10
26-00011349
Service Request Number: 26-00011349 • Address: 10106 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2026-01-08T21:57:08.000
Service Request Number
26-00011349
Address
10106 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2026-01-08T21:57:08.000
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Status
Closed
Outcome
No Action Required
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-06T23:59:00.000
Update Date
2026-01-15T08:15:19.000
Closed Date
2026-01-15T08:15:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001OO2K5AAL
Lat Location
(32.91927185519233000,-96.71025487129438000)
City Council District
10
26-00011258
Service Request Number: 26-00011258 • Address: 10106 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2026-01-08T19:53:20.000
Service Request Number
26-00011258
Address
10106 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2026-01-08T19:53:20.000
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-01-10T00:59:00.000
Update Date
2026-01-08T21:57:35.000
Closed Date
2026-01-08T21:57:25.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001ON2ZTAA1
Lat Location
(32.91927185519233000,-96.71025487129438000)
City Council District
10
26-00011240
Service Request Number: 26-00011240 • Address: 10106 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2026-01-08T19:29:36.000
Service Request Number
26-00011240
Address
10106 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2026-01-08T19:29:36.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-01-13T00:59:00.000
Update Date
2026-01-08T20:56:19.000
Closed Date
2026-01-08T20:56:09.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001OMu0QAAT
Lat Location
(32.91927185519233000,-96.71025487129438000)
City Council District
10
26-00010543
Service Request Number: 26-00010543 • Address: 10328 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2026-01-08T14:24:52.000
Service Request Number
26-00010543
Address
10328 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2026-01-08T14:24:52.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-01-13T00:59:00.000
Update Date
2026-01-08T22:42:51.000
Closed Date
2026-01-08T22:42:48.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001OHHsXAAX
Lat Location
(32.91760500410250500,-96.70754733210200000)
City Council District
10
26-00009996
Service Request Number: 26-00009996 • Address: 13415 BAYARD CIR, DALLAS, TX, 75243 • Created Date: 2026-01-08T11:22:20.000
Service Request Number
26-00009996
Address
13415 BAYARD CIR, DALLAS, TX, 75243
Created Date
2026-01-08T11:22:20.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-01-13T00:59:00.000
Update Date
2026-01-08T12:39:25.000
Closed Date
2026-01-08T12:38:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001OCpq3AAD
Lat Location
(32.93019039830022000,-96.71030947099663000)
City Council District
10
26-00009520
Service Request Number: 26-00009520 • Address: 12605 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2026-01-08T08:02:37.000
Service Request Number
26-00009520
Address
12605 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2026-01-08T08:02:37.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-01-12T12:17:17.000
Closed Date
2026-01-12T11:31:28.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001OA0LOAA1
Lat Location
(32.91896279458454400,-96.70808911723710000)
City Council District
10
26-00002641
Service Request Number: 26-00002641 • Address: 10243 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2026-01-03T16:38:41.000
Service Request Number
26-00002641
Address
10243 LAWLER RD, DALLAS, TX, 75243
Created Date
2026-01-03T16:38:41.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-01-07T00:59:00.000
Update Date
2026-01-04T20:20:09.000
Closed Date
2026-01-04T20:20:00.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001NA8ZdAAL
Lat Location
(32.92428631483033000,-96.70761588240327000)
City Council District
10
26-00001272
Service Request Number: 26-00001272 • Address: 10202 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2026-01-02T13:14:13.000
Service Request Number
26-00001272
Address
10202 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2026-01-02T13:14:13.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-01-03T11:23:31.000
Closed Date
2026-01-03T11:23:30.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001MyAsAAAV
Lat Location
(32.92661015377364000,-96.70875715623910000)
City Council District
10
26-00000493
Service Request Number: 26-00000493 • Address: 12529 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2026-01-01T18:57:26.000
Service Request Number
26-00000493
Address
12529 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2026-01-01T18:57:26.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-01-06T00:59:00.000
Update Date
2026-01-01T22:30:03.000
Closed Date
2026-01-01T22:30:03.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001MrsYAAAZ
Lat Location
(32.91798476512044400,-96.70811276559053000)
City Council District
10
26-00000460
Service Request Number: 26-00000460 • Address: 12709 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2026-01-01T18:17:36.000
Service Request Number
26-00000460
Address
12709 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2026-01-01T18:17:36.000
Department
Police Department
Service Request Type
Fireworks - DPD
Status
Closed
Overall Service Request Due Date
2026-01-07T00:59:00.000
Update Date
2026-01-01T18:17:41.000
Closed Date
2026-01-01T18:17:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001MrawDAAR
Lat Location
(32.92041417739738000,-96.70807307277740000)
City Council District
10
26-00000355
Service Request Number: 26-00000355 • Address: 12901 JENNIFER PL, DALLAS, TX, 75243 • Created Date: 2026-01-01T14:31:56.000
Service Request Number
26-00000355
Address
12901 JENNIFER PL, DALLAS, TX, 75243
Created Date
2026-01-01T14:31:56.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-01-06T00:59:00.000
Update Date
2026-01-01T17:20:08.000
Closed Date
2026-01-01T17:20:05.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001MqJ30AAF
Lat Location
(32.92394329711452000,-96.71032492606166000)
City Council District
10
26-00000219
Service Request Number: 26-00000219 • Address: 12505 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2026-01-01T11:23:03.000
Service Request Number
26-00000219
Address
12505 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2026-01-01T11:23:03.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-01-06T00:59:00.000
Update Date
2026-01-01T11:37:55.000
Closed Date
2026-01-01T11:37:55.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001MpF9VAAV
Lat Location
(32.91773636488177600,-96.70821090435501000)
City Council District
10
26-00000045
Service Request Number: 26-00000045 • Address: 9721 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2026-01-01T01:57:55.000
Service Request Number
26-00000045
Address
9721 LAWLER RD, DALLAS, TX, 75243
Created Date
2026-01-01T01:57:55.000
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-01-13T00:59:00.000
Update Date
2026-01-06T16:24:04.000
Closed Date
2026-01-06T16:24:03.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001MnWZSAA3
Lat Location
(32.92473277098529400,-96.71749108163728000)
City Council District
10
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