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Operation Trinity's Trident 2020-2021

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset eaah-n7x2 16 fields
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Dataset fields
Showing 50 real records
25-00605244
Service Request Number: 25-00605244 • Address: 10136 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-12-31T09:48:34.000
Service Request Number
25-00605244
Address
10136 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2025-12-31T09:48:34.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-01-03T11:34:09.000
Closed Date
2026-01-03T11:34:09.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00001MenWHAAZ
Lat Location
(32.92293529269052000,-96.71032216070664000)
City Council District
10
25-00603298
Service Request Number: 25-00603298 • Address: 10109 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-12-29T17:59:45.000
Service Request Number
25-00603298
Address
10109 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-12-29T17:59:45.000
Department
Transportation and Public Works Department
Service Request Type
Sidewalk Replacement Program - TPW
Status
Closed
Outcome
No Action Required
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-01-13T00:59:00.000
Update Date
2026-01-13T16:27:19.000
Closed Date
2026-01-13T16:27:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001MLODRAA5
Lat Location
(32.92943403969382000,-96.71158339500344000)
City Council District
10
25-00603268
Service Request Number: 25-00603268 • Address: 10109 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-12-29T17:40:22.000
Service Request Number
25-00603268
Address
10109 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-12-29T17:40:22.000
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-12-31T00:59:00.000
Update Date
2025-12-29T18:00:29.000
Closed Date
2025-12-29T18:00:09.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001MJIp0AAH
Lat Location
(32.92943403969382000,-96.71158339500344000)
City Council District
10
25-00602455
Service Request Number: 25-00602455 • Address: AUDELIA RD & LAWLER RD, DALLAS, TX, 75243 • Created Date: 2025-12-29T12:14:01.000
Service Request Number
25-00602455
Address
AUDELIA RD & LAWLER RD, DALLAS, TX, 75243
Created Date
2025-12-29T12:14:01.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-01-01T00:59:00.000
Update Date
2025-12-29T13:07:15.000
Closed Date
2025-12-29T13:07:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001MEEIuAAP
Lat Location
(32.92463212750876500,-96.71816164430005000)
City Council District
10
25-00599217
Service Request Number: 25-00599217 • Address: 13420 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-12-24T13:25:41.000
Service Request Number
25-00599217
Address
13420 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-12-24T13:25:41.000
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Status
Closed (Transferred)
Outcome
Request Transferred
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-12-27T00:59:00.000
Update Date
2025-12-26T05:10:28.000
Closed Date
2025-12-26T05:10:26.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Lp85QAAR
Lat Location
(32.93016778702019600,-96.70903244004100000)
City Council District
10
25-00598056
Service Request Number: 25-00598056 • Address: 10218 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2025-12-24T11:26:36.000
Service Request Number
25-00598056
Address
10218 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2025-12-24T11:26:36.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-30T00:59:00.000
Update Date
2025-12-27T09:31:35.000
Closed Date
2025-12-27T09:31:35.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001LeSaTAAV
Lat Location
(32.92744704403179000,-96.70832645012395000)
City Council District
10
25-00596576
Service Request Number: 25-00596576 • Address: 10202 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2025-12-23T11:33:52.000
Service Request Number
25-00596576
Address
10202 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2025-12-23T11:33:52.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-01-03T12:07:10.000
Closed Date
2026-01-03T11:21:20.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001LS8PYAA1
Lat Location
(32.92661015377364000,-96.70875715623910000)
City Council District
10
25-00595927
Service Request Number: 25-00595927 • Address: 10109 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-12-22T18:29:04.000
Service Request Number
25-00595927
Address
10109 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-12-22T18:29:04.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-12-31T11:49:14.000
Closed Date
2025-12-31T11:02:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001LLyNxAAL
Lat Location
(32.92943403969382000,-96.71158339500344000)
City Council District
10
25-00595050
Service Request Number: 25-00595050 • Address: 12735 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-12-22T12:02:35.000
Service Request Number
25-00595050
Address
12735 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-12-22T12:02:35.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-25T00:59:00.000
Update Date
2025-12-23T12:16:36.000
Closed Date
2025-12-23T12:16:24.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001LF8ThAAL
Lat Location
(32.92081402891828000,-96.70806986293550000)
City Council District
10
25-00594761
Service Request Number: 25-00594761 • Address: 10109 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-12-22T10:12:32.000
Service Request Number
25-00594761
Address
10109 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-12-22T10:12:32.000
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-12-24T00:59:00.000
Update Date
2025-12-22T18:31:03.000
Closed Date
2025-12-22T18:30:52.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001LCerYAAT
Lat Location
(32.92943403969382000,-96.71158339500344000)
City Council District
10
25-00593297
Service Request Number: 25-00593297 • Address: 10100 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-12-20T09:27:26.000
Service Request Number
25-00593297
Address
10100 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-12-20T09:27:26.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-24T00:59:00.000
Update Date
2025-12-23T11:34:07.000
Closed Date
2025-12-23T11:33:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001L0zZxAAJ
Lat Location
(32.91951285631632000,-96.71065643437781000)
City Council District
10
25-00590779
Service Request Number: 25-00590779 • Address: 13407 BELMARK CIR, DALLAS, TX, 75243 • Created Date: 2025-12-18T13:28:41.000
Service Request Number
25-00590779
Address
13407 BELMARK CIR, DALLAS, TX, 75243
Created Date
2025-12-18T13:28:41.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-12-30T16:22:11.000
Closed Date
2025-12-30T16:22:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Kdok8AAB
Lat Location
(32.93013657571007000,-96.70834708529661000)
City Council District
10
25-00589903
Service Request Number: 25-00589903 • Address: 12505 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-12-17T23:15:25.000
Service Request Number
25-00589903
Address
12505 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-12-17T23:15:25.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-01-02T00:59:00.000
Update Date
2026-05-15T13:09:28.000
Closed Date
2026-05-15T13:09:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001KWWK7AAP
Lat Location
(32.91773636488177600,-96.70821090435501000)
City Council District
10
25-00589743
Service Request Number: 25-00589743 • Address: 12505 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-12-17T18:08:39.000
Service Request Number
25-00589743
Address
12505 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-12-17T18:08:39.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-20T00:59:00.000
Update Date
2025-12-17T22:23:18.000
Closed Date
2025-12-17T22:23:03.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001KUGXxAAP
Lat Location
(32.91773636488177600,-96.70821090435501000)
City Council District
10
25-00588237
Service Request Number: 25-00588237 • Address: 12505 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-12-16T18:33:43.000
Service Request Number
25-00588237
Address
12505 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-12-16T18:33:43.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed (Duplicate)
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-19T00:59:00.000
Update Date
2025-12-17T00:26:16.000
Closed Date
2025-12-17T00:26:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001KEjAyAAL
Lat Location
(32.91773636488177600,-96.70821090435501000)
City Council District
10
25-00588230
Service Request Number: 25-00588230 • Address: 12505 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-12-16T18:30:56.000
Service Request Number
25-00588230
Address
12505 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-12-16T18:30:56.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-19T00:59:00.000
Update Date
2025-12-17T00:26:14.000
Closed Date
2025-12-17T00:26:12.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001KFgPWAA1
Lat Location
(32.91773636488177600,-96.70821090435501000)
City Council District
10
25-00586187
Service Request Number: 25-00586187 • Address: 10109 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-12-15T15:17:27.000
Service Request Number
25-00586187
Address
10109 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-12-15T15:17:27.000
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Status
Closed
Outcome
Work Could not be Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-12-17T00:59:00.000
Update Date
2025-12-15T18:33:55.000
Closed Date
2025-12-15T18:33:22.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001Jw1l3AAB
Lat Location
(32.92943403969382000,-96.71158339500344000)
City Council District
10
25-00582282
Service Request Number: 25-00582282 • Address: 12505 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-12-11T22:48:22.000
Service Request Number
25-00582282
Address
12505 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-12-11T22:48:22.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-16T00:59:00.000
Update Date
2025-12-12T07:40:54.000
Closed Date
2025-12-12T07:40:54.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001JOcYXAA1
Lat Location
(32.91773636488177600,-96.70821090435501000)
City Council District
10
25-00580837
Service Request Number: 25-00580837 • Address: 12802 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-12-11T10:33:20.000
Service Request Number
25-00580837
Address
12802 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-12-11T10:33:20.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-12-16T00:59:00.000
Update Date
2025-12-12T11:16:29.000
Closed Date
2025-12-12T11:16:18.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001JDZisAAH
Lat Location
(32.92160319394350000,-96.70887963942002000)
City Council District
10
25-00580813
Service Request Number: 25-00580813 • Address: 10028 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2025-12-11T10:28:11.000
Service Request Number
25-00580813
Address
10028 LAWLER RD, DALLAS, TX, 75243
Created Date
2025-12-11T10:28:11.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-12-16T00:59:00.000
Update Date
2025-12-12T11:12:12.000
Closed Date
2025-12-12T11:11:55.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001JDZhGAAX
Lat Location
(32.92379833801522400,-96.71073547791569000)
City Council District
10
25-00580810
Service Request Number: 25-00580810 • Address: 10231 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2025-12-11T10:26:28.000
Service Request Number
25-00580810
Address
10231 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2025-12-11T10:26:28.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-12-16T00:59:00.000
Update Date
2025-12-12T09:53:58.000
Closed Date
2025-12-12T09:53:30.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001JCEYSAA5
Lat Location
(32.92600914932114600,-96.70851824793483000)
City Council District
10
25-00580806
Service Request Number: 25-00580806 • Address: 10210 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2025-12-11T10:25:04.000
Service Request Number
25-00580806
Address
10210 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2025-12-11T10:25:04.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-12-16T00:59:00.000
Update Date
2025-12-12T10:43:34.000
Closed Date
2025-12-12T10:43:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001JDMTxAAP
Lat Location
(32.92744799816785000,-96.70853859780742000)
City Council District
10
25-00580795
Service Request Number: 25-00580795 • Address: 10206 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2025-12-11T10:20:56.000
Service Request Number
25-00580795
Address
10206 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2025-12-11T10:20:56.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-12-16T00:59:00.000
Update Date
2025-12-12T10:58:53.000
Closed Date
2025-12-12T10:58:45.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001JDSMRAA5
Lat Location
(32.92744847510036000,-96.70864467165086000)
City Council District
10
25-00580790
Service Request Number: 25-00580790 • Address: 10120 RITA RD, DALLAS, TX, 75243 • Created Date: 2025-12-11T10:19:21.000
Service Request Number
25-00580790
Address
10120 RITA RD, DALLAS, TX, 75243
Created Date
2025-12-11T10:19:21.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-12-16T00:59:00.000
Update Date
2025-12-12T11:07:57.000
Closed Date
2025-12-12T11:07:39.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001JDWZhAAP
Lat Location
(32.92210491955021500,-96.71056071503135000)
City Council District
10
25-00580787
Service Request Number: 25-00580787 • Address: 13420 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-12-11T10:17:17.000
Service Request Number
25-00580787
Address
13420 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-12-11T10:17:17.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-12-16T00:59:00.000
Update Date
2025-12-12T10:32:18.000
Closed Date
2025-12-12T10:07:35.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001JD31TAAT
Lat Location
(32.93016778702019600,-96.70903244004100000)
City Council District
10
25-00579482
Service Request Number: 25-00579482 • Address: 12615 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-12-10T13:03:30.000
Service Request Number
25-00579482
Address
12615 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-12-10T13:03:30.000
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-12-12T00:59:00.000
Update Date
2025-12-10T13:16:38.000
Closed Date
2025-12-10T13:16:37.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001J1bgQAAR
Lat Location
(32.91937414040463500,-96.70808417994714000)
City Council District
10
25-00578997
Service Request Number: 25-00578997 • Address: 12617 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-12-10T10:16:14.000
Service Request Number
25-00578997
Address
12617 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-12-10T10:16:14.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-01-03T11:54:03.000
Closed Date
2026-01-03T11:08:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001IxQziAAF
Lat Location
(32.91945640956619500,-96.70808319248364000)
City Council District
10
25-00578948
Service Request Number: 25-00578948 • Address: 10102 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2025-12-10T09:57:18.000
Service Request Number
25-00578948
Address
10102 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2025-12-10T09:57:18.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-12-16T14:01:06.000
Closed Date
2025-12-16T13:15:17.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Iy2ldAAB
Lat Location
(32.92746052084320500,-96.71155738607543000)
City Council District
10
25-00578880
Service Request Number: 25-00578880 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-12-10T09:32:17.000
Service Request Number
25-00578880
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-12-10T09:32:17.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-13T00:59:00.000
Update Date
2025-12-11T12:27:43.000
Closed Date
2025-12-11T12:27:36.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Ixb2HAAR
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
25-00578407
Service Request Number: 25-00578407 • Address: 12505 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-12-09T17:44:38.000
Service Request Number
25-00578407
Address
12505 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-12-09T17:44:38.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-12T00:59:00.000
Update Date
2025-12-09T21:03:54.000
Closed Date
2025-12-09T21:03:53.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001IrPDVAA3
Lat Location
(32.91773636488177600,-96.70821090435501000)
City Council District
10
25-00577801
Service Request Number: 25-00577801 • Address: 10110 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-12-09T13:36:04.000
Service Request Number
25-00577801
Address
10110 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-12-09T13:36:04.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-12T00:59:00.000
Update Date
2025-12-10T22:55:30.000
Closed Date
2025-12-10T22:55:09.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Im2MQAAZ
Lat Location
(32.92915905876376600,-96.71153252693806000)
City Council District
10
25-00576406
Service Request Number: 25-00576406 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-12-08T15:39:46.000
Service Request Number
25-00576406
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-12-08T15:39:46.000
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-12-10T00:59:00.000
Update Date
2025-12-08T23:33:27.000
Closed Date
2025-12-08T23:33:26.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001IYNSMAA5
Lat Location
(32.92028928476109000,-96.70774816670469000)
City Council District
10
25-00575655
Service Request Number: 25-00575655 • Address: 12602 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-12-08T10:31:33.000
Service Request Number
25-00575655
Address
12602 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-12-08T10:31:33.000
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-12-11T00:59:00.000
Update Date
2025-12-08T12:43:50.000
Closed Date
2025-12-08T12:43:49.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001IRClPAAX
Lat Location
(32.91897881171394000,-96.70891573919624000)
City Council District
10
25-00575016
Service Request Number: 25-00575016 • Address: 12900 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-12-07T12:32:58.000
Service Request Number
25-00575016
Address
12900 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-12-07T12:32:58.000
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-12-11T00:59:00.000
Update Date
2025-12-07T17:34:06.000
Closed Date
2025-12-07T17:34:06.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001IKiWfAAL
Lat Location
(32.92308576729130000,-96.70887700507966000)
City Council District
10
25-00575000
Service Request Number: 25-00575000 • Address: 10100 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-12-07T12:13:17.000
Service Request Number
25-00575000
Address
10100 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-12-07T12:13:17.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-10T00:59:00.000
Update Date
2025-12-12T10:08:55.000
Closed Date
2025-12-12T10:08:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001IKe01AAD
Lat Location
(32.91951285631632000,-96.71065643437781000)
City Council District
10
25-00574967
Service Request Number: 25-00574967 • Address: 12505 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-12-07T11:33:32.000
Service Request Number
25-00574967
Address
12505 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-12-07T11:33:32.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-10T00:59:00.000
Update Date
2025-12-07T12:09:33.000
Closed Date
2025-12-07T12:09:33.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001IKQt8AAH
Lat Location
(32.91773636488177600,-96.70821090435501000)
City Council District
10
25-00574450
Service Request Number: 25-00574450 • Address: 12617 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-12-06T15:22:17.000
Service Request Number
25-00574450
Address
12617 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-12-06T15:22:17.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-12-10T17:22:09.000
Closed Date
2025-12-10T17:22:08.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001IFlevAAD
Lat Location
(32.91945640956619500,-96.70808319248364000)
City Council District
10
25-00573745
Service Request Number: 25-00573745 • Address: 13433 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-12-05T17:15:15.000
Service Request Number
25-00573745
Address
13433 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-12-05T17:15:15.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-12-22T11:50:05.000
Closed Date
2025-12-22T11:04:00.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001I8sEuAAJ
Lat Location
(32.93034497954657000,-96.70934460617617000)
City Council District
10
25-00573738
Service Request Number: 25-00573738 • Address: 13415 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-12-05T17:12:41.000
Service Request Number
25-00573738
Address
13415 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-12-05T17:12:41.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-12-22T11:48:08.000
Closed Date
2025-12-22T11:02:06.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001I9bbnAAB
Lat Location
(32.93010767878636400,-96.70936409485056000)
City Council District
10
25-00573730
Service Request Number: 25-00573730 • Address: 10144 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2025-12-05T17:09:15.000
Service Request Number
25-00573730
Address
10144 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2025-12-05T17:09:15.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-12-22T11:54:10.000
Closed Date
2025-12-22T11:07:57.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001I9rTdAAJ
Lat Location
(32.92993535758408000,-96.70961680921056000)
City Council District
10
25-00573364
Service Request Number: 25-00573364 • Address: 12617 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-12-05T14:53:32.000
Service Request Number
25-00573364
Address
12617 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-12-05T14:53:32.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-12-06T13:43:08.000
Closed Date
2025-12-06T12:57:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001I7OsLAAV
Lat Location
(32.91945640956619500,-96.70808319248364000)
City Council District
10
25-00572671
Service Request Number: 25-00572671 • Address: 10328 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-12-05T10:01:56.000
Service Request Number
25-00572671
Address
10328 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-12-05T10:01:56.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-10T00:59:00.000
Update Date
2025-12-05T12:17:59.000
Closed Date
2025-12-05T12:17:58.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001I1J0yAAF
Lat Location
(32.91760500410250500,-96.70754733210200000)
City Council District
10
25-00569236
Service Request Number: 25-00569236 • Address: 10219 ECHO RIDGE CT, DALLAS, TX, 75243 • Created Date: 2025-12-02T18:22:09.000
Service Request Number
25-00569236
Address
10219 ECHO RIDGE CT, DALLAS, TX, 75243
Created Date
2025-12-02T18:22:09.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-12-05T15:07:07.000
Closed Date
2025-12-05T14:21:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001HQtZfAAL
Lat Location
(32.92857172068108000,-96.70872268760462000)
City Council District
10
25-00568812
Service Request Number: 25-00568812 • Address: 13427 BELMARK CIR, DALLAS, TX, 75243 • Created Date: 2025-12-02T15:27:33.000
Service Request Number
25-00568812
Address
13427 BELMARK CIR, DALLAS, TX, 75243
Created Date
2025-12-02T15:27:33.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-12-17T00:59:00.000
Update Date
2025-12-11T13:55:20.000
Closed Date
2025-12-11T13:55:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001HN4IOAA1
Lat Location
(32.93025862324715500,-96.70834633756260000)
City Council District
10
25-00563381
Service Request Number: 25-00563381 • Address: 10330 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2025-11-26T14:03:56.000
Service Request Number
25-00563381
Address
10330 LAWLER RD, DALLAS, TX, 75243
Created Date
2025-11-26T14:03:56.000
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-11-28T00:59:00.000
Update Date
2025-11-26T16:54:37.000
Closed Date
2025-11-26T16:54:20.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001Ga3k1AAB
Lat Location
(32.92400706106687400,-96.70571993808090000)
City Council District
10
25-00562428
Service Request Number: 25-00562428 • Address: 10116 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-11-25T20:43:02.000
Service Request Number
25-00562428
Address
10116 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-11-25T20:43:02.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed (Duplicate)
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-02T00:59:00.000
Update Date
2025-11-25T23:06:37.000
Closed Date
2025-11-25T23:06:32.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001GSdmIAAT
Lat Location
(32.91885459067741000,-96.70955961824515000)
City Council District
10
25-00562425
Service Request Number: 25-00562425 • Address: 10116 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-11-25T20:39:50.000
Service Request Number
25-00562425
Address
10116 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-11-25T20:39:50.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-12-02T00:59:00.000
Update Date
2025-11-25T23:06:37.000
Closed Date
2025-11-25T23:06:32.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001GSmKvAAL
Lat Location
(32.91885459067741000,-96.70955961824515000)
City Council District
10
25-00558129
Service Request Number: 25-00558129 • Address: 10100 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-11-22T10:10:52.000
Service Request Number
25-00558129
Address
10100 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-11-22T10:10:52.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-11-26T00:59:00.000
Update Date
2025-11-22T11:16:31.000
Closed Date
2025-11-22T10:57:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Fsxy1AAB
Lat Location
(32.91951285631632000,-96.71065643437781000)
City Council District
10
25-00558127
Service Request Number: 25-00558127 • Address: 13427 BELMARK CIR, DALLAS, TX, 75243 • Created Date: 2025-11-22T10:07:44.000
Service Request Number
25-00558127
Address
13427 BELMARK CIR, DALLAS, TX, 75243
Created Date
2025-11-22T10:07:44.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-06-11T15:17:09.000
Closed Date
2026-06-11T15:17:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Fsx6nAAB
Lat Location
(32.93025862324715500,-96.70834633756260000)
City Council District
10
25-00557367
Service Request Number: 25-00557367 • Address: 13002 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2025-11-21T15:09:24.000
Service Request Number
25-00557367
Address
13002 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2025-11-21T15:09:24.000
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Hazardous - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2025-11-23T00:59:00.000
Update Date
2025-11-22T04:59:15.000
Closed Date
2025-11-22T04:59:15.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001FlXMvAAN
Lat Location
(32.92590431896540000,-96.71129164012633000)
City Council District
10
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