Ask DFW Browse All Data Public Safety Transportation Health Buildings

Operation Trinity's Trident 2020-2021

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset eaah-n7x2 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
25-00556649
Service Request Number: 25-00556649 • Address: 13002 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2025-11-21T10:23:01.000
Service Request Number
25-00556649
Address
13002 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2025-11-21T10:23:01.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-11-21T15:11:25.000
Closed Date
2025-11-21T15:11:24.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001FcOxpAAF
Lat Location
(32.92590431896540000,-96.71129164012633000)
City Council District
10
25-00555504
Service Request Number: 25-00555504 • Address: 10123 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2025-11-20T14:19:07.000
Service Request Number
25-00555504
Address
10123 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2025-11-20T14:19:07.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-11-26T12:01:26.000
Closed Date
2025-11-26T12:01:25.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001FPWjWAAX
Lat Location
(32.92605393055672600,-96.71091066959985000)
City Council District
10
25-00553543
Service Request Number: 25-00553543 • Address: 10123 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2025-11-19T13:04:36.000
Service Request Number
25-00553543
Address
10123 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2025-11-19T13:04:36.000
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2025-12-05T00:59:00.000
Update Date
2025-12-18T10:23:49.000
Closed Date
2025-12-18T10:23:48.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Ezz1GAAR
Lat Location
(32.92605393055672600,-96.71091066959985000)
City Council District
10
25-00553165
Service Request Number: 25-00553165 • Address: 12935 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-11-19T10:46:30.000
Service Request Number
25-00553165
Address
12935 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-11-19T10:46:30.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-11-22T00:59:00.000
Update Date
2025-11-20T12:06:39.000
Closed Date
2025-11-20T12:06:26.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ExLsfAAF
Lat Location
(32.92522016302658000,-96.70938434600198000)
City Council District
10
25-00553031
Service Request Number: 25-00553031 • Address: 10116 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-11-19T09:57:42.000
Service Request Number
25-00553031
Address
10116 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-11-19T09:57:42.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-11-22T00:59:00.000
Update Date
2025-11-19T10:51:56.000
Closed Date
2025-11-19T10:51:53.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001EvS0fAAF
Lat Location
(32.91885459067741000,-96.70955961824515000)
City Council District
10
25-00552665
Service Request Number: 25-00552665 • Address: 10100 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2025-11-18T23:21:14.000
Service Request Number
25-00552665
Address
10100 LAWLER RD, DALLAS, TX, 75243
Created Date
2025-11-18T23:21:14.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - School Flasher Maintenance - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2025-11-25T00:59:00.000
Update Date
2025-11-21T15:11:38.000
Closed Date
2025-11-21T15:11:37.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001EscEDAAZ
Lat Location
(32.92379362974294600,-96.71011998226403000)
City Council District
10
25-00552663
Service Request Number: 25-00552663 • Address: 12600 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-11-18T23:20:16.000
Service Request Number
25-00552663
Address
12600 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-11-18T23:20:16.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - School Flasher Maintenance - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2025-11-25T00:59:00.000
Update Date
2025-11-24T16:23:22.000
Closed Date
2025-11-24T16:23:21.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001EsbzhAAB
Lat Location
(32.91879547335451400,-96.70776521315283000)
City Council District
10
25-00552269
Service Request Number: 25-00552269 • Address: 10319 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2025-11-18T17:03:20.000
Service Request Number
25-00552269
Address
10319 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2025-11-18T17:03:20.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-01-31T00:59:00.000
Update Date
2025-12-15T14:05:10.000
Closed Date
2025-12-15T14:04:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001EoX54AAF
Lat Location
(32.92572271091735000,-96.70602178233689000)
City Council District
10
25-00551932
Service Request Number: 25-00551932 • Address: 10219 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2025-11-18T15:15:14.000
Service Request Number
25-00551932
Address
10219 LAWLER RD, DALLAS, TX, 75243
Created Date
2025-11-18T15:15:14.000
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-11-20T00:59:00.000
Update Date
2025-11-18T22:15:33.000
Closed Date
2025-11-18T22:15:10.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001ElLtFAAV
Lat Location
(32.92428813210770500,-96.70840560472140000)
City Council District
10
25-00551448
Service Request Number: 25-00551448 • Address: 12607 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-11-18T12:06:37.000
Service Request Number
25-00551448
Address
12607 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-11-18T12:06:37.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-12-05T00:59:00.000
Update Date
2025-12-02T13:05:38.000
Closed Date
2025-12-02T13:05:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001EdtP5AAJ
Lat Location
(32.91954580257184000,-96.70922927421198000)
City Council District
10
25-00549935
Service Request Number: 25-00549935 • Address: 10116 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-11-17T14:48:01.000
Service Request Number
25-00549935
Address
10116 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-11-17T14:48:01.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-11-20T00:59:00.000
Update Date
2025-11-18T17:36:27.000
Closed Date
2025-11-18T17:36:24.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001EO7e7AAD
Lat Location
(32.91885459067741000,-96.70955961824515000)
City Council District
10
25-00549929
Service Request Number: 25-00549929 • Address: 10114 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-11-17T14:46:24.000
Service Request Number
25-00549929
Address
10114 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-11-17T14:46:24.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-11-20T00:59:00.000
Update Date
2025-11-19T20:07:05.000
Closed Date
2025-11-19T20:07:04.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001EPGXFAA5
Lat Location
(32.91899897951892500,-96.70980020266038000)
City Council District
10
25-00548703
Service Request Number: 25-00548703 • Address: 10331 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-11-16T18:26:34.000
Service Request Number
25-00548703
Address
10331 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-11-16T18:26:34.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-11-19T00:59:00.000
Update Date
2025-11-16T19:41:21.000
Closed Date
2025-11-16T19:41:20.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001EAyITAA1
Lat Location
(32.91784206315642000,-96.70737868538636000)
City Council District
10
25-00548699
Service Request Number: 25-00548699 • Address: 10317 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-11-16T18:20:26.000
Service Request Number
25-00548699
Address
10317 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-11-16T18:20:26.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2026-01-08T18:37:39.000
Closed Date
2026-01-08T18:37:38.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001EANcKAAX
Lat Location
(32.91792905895562000,-96.70760174058320000)
City Council District
10
25-00548694
Service Request Number: 25-00548694 • Address: 10321 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-11-16T18:18:30.000
Service Request Number
25-00548694
Address
10321 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-11-16T18:18:30.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-11-21T09:50:35.000
Closed Date
2025-11-21T09:50:35.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001EAOIHAA5
Lat Location
(32.91790420305385000,-96.70753801048227000)
City Council District
10
25-00548687
Service Request Number: 25-00548687 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-11-16T18:13:37.000
Service Request Number
25-00548687
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-11-16T18:13:37.000
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-12-10T00:59:00.000
Update Date
2025-12-19T09:20:39.000
Closed Date
2025-12-19T09:20:39.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001EAn0UAAT
Lat Location
(32.92028928476109000,-96.70774816670469000)
City Council District
10
25-00548683
Service Request Number: 25-00548683 • Address: 10334 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-11-16T18:10:13.000
Service Request Number
25-00548683
Address
10334 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-11-16T18:10:13.000
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2025-12-02T00:59:00.000
Update Date
2025-12-14T19:29:38.000
Closed Date
2025-12-14T19:29:37.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001EAuDFAA1
Lat Location
(32.91756702491325000,-96.70744921771693000)
City Council District
10
25-00547326
Service Request Number: 25-00547326 • Address: 10117 MORGAN MEADOW LN, DALLAS, TX, 75243 • Created Date: 2025-11-14T19:47:25.000
Service Request Number
25-00547326
Address
10117 MORGAN MEADOW LN, DALLAS, TX, 75243
Created Date
2025-11-14T19:47:25.000
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-12-03T00:59:00.000
Update Date
2025-11-24T12:25:50.000
Closed Date
2025-11-24T12:25:36.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001E1obkAAB
Lat Location
(32.92152714706907000,-96.71056311272558000)
City Council District
10
25-00545475
Service Request Number: 25-00545475 • Address: 10118 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-11-13T17:49:07.000
Service Request Number
25-00545475
Address
10118 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-11-13T17:49:07.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-11-18T00:59:00.000
Update Date
2025-11-13T21:50:06.000
Closed Date
2025-11-13T21:50:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001DiLC4AAN
Lat Location
(32.91882271913558000,-96.70950651416946000)
City Council District
10
25-00544583
Service Request Number: 25-00544583 • Address: 10328 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2025-11-12T16:01:30.000
Service Request Number
25-00544583
Address
10328 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2025-11-12T16:01:30.000
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Status
Closed (Transferred)
Outcome
Request Transferred
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-11-14T00:59:00.000
Update Date
2025-11-13T12:03:38.000
Closed Date
2025-11-13T12:03:36.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001DYyEfAAL
Lat Location
(32.92553708091094000,-96.70634876492080000)
City Council District
10
25-00543215
Service Request Number: 25-00543215 • Address: 10319 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2025-11-12T16:01:30.000
Service Request Number
25-00543215
Address
10319 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2025-11-12T16:01:30.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-11-18T17:51:18.000
Closed Date
2025-11-18T17:05:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001DMSAXAA5
Lat Location
(32.92572271091735000,-96.70602178233689000)
City Council District
10
25-00540431
Service Request Number: 25-00540431 • Address: 10118 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-11-10T15:25:15.000
Service Request Number
25-00540431
Address
10118 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-11-10T15:25:15.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-11-14T00:59:00.000
Update Date
2025-11-11T19:35:20.000
Closed Date
2025-11-11T19:35:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001CqFjVAAV
Lat Location
(32.91882271913558000,-96.70950651416946000)
City Council District
10
25-00539196
Service Request Number: 25-00539196 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-11-09T20:51:12.000
Service Request Number
25-00539196
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-11-09T20:51:12.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-11-13T00:59:00.000
Update Date
2025-11-09T21:01:48.000
Closed Date
2025-11-09T21:01:48.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001CbI9uAAF
Lat Location
(32.91759346052858000,-96.70831425465296000)
City Council District
10
25-00538920
Service Request Number: 25-00538920 • Address: 10118 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-11-09T13:00:05.000
Service Request Number
25-00538920
Address
10118 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-11-09T13:00:05.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-11-13T00:59:00.000
Update Date
2025-11-09T19:34:40.000
Closed Date
2025-11-09T19:34:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001CZiI8AAL
Lat Location
(32.91882271913558000,-96.70950651416946000)
City Council District
10
25-00538105
Service Request Number: 25-00538105 • Address: 12607 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-11-08T11:49:46.000
Service Request Number
25-00538105
Address
12607 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-11-08T11:49:46.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-11-13T18:26:08.000
Closed Date
2025-11-13T17:40:07.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001CUnDZAA1
Lat Location
(32.91954580257184000,-96.70922927421198000)
City Council District
10
25-00537909
Service Request Number: 25-00537909 • Address: 10118 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-11-08T08:37:03.000
Service Request Number
25-00537909
Address
10118 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-11-08T08:37:03.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-11-13T00:59:00.000
Update Date
2025-11-08T09:37:14.000
Closed Date
2025-11-08T09:36:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001CTbw2AAD
Lat Location
(32.91882271913558000,-96.70950651416946000)
City Council District
10
25-00533167
Service Request Number: 25-00533167 • Address: 10114 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-11-05T15:11:35.000
Service Request Number
25-00533167
Address
10114 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-11-05T15:11:35.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-11-26T11:35:29.000
Closed Date
2025-11-26T11:35:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001BiaXCAAZ
Lat Location
(32.91899897951892500,-96.70980020266038000)
City Council District
10
25-00530797
Service Request Number: 25-00530797 • Address: 13315 DAYSTROM CT, DALLAS, TX, 75243 • Created Date: 2025-11-04T12:33:22.000
Service Request Number
25-00530797
Address
13315 DAYSTROM CT, DALLAS, TX, 75243
Created Date
2025-11-04T12:33:22.000
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-11-06T00:59:00.000
Update Date
2025-11-24T23:19:45.000
Closed Date
2025-11-24T23:19:33.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001BI9veAAD
Lat Location
(32.93030313848305000,-96.71225771037493000)
City Council District
10
25-00530664
Service Request Number: 25-00530664 • Address: 10111 MORGAN MEADOW LN, DALLAS, TX, 75243 • Created Date: 2025-11-04T11:57:35.000
Service Request Number
25-00530664
Address
10111 MORGAN MEADOW LN, DALLAS, TX, 75243
Created Date
2025-11-04T11:57:35.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-11-07T00:59:00.000
Update Date
2025-11-05T10:48:38.000
Closed Date
2025-11-05T10:48:10.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001BGk9jAAD
Lat Location
(32.92152850985943500,-96.71067201105882000)
City Council District
10
25-00529716
Service Request Number: 25-00529716 • Address: 10100 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-11-03T17:44:41.000
Service Request Number
25-00529716
Address
10100 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-11-03T17:44:41.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-11-06T00:59:00.000
Update Date
2025-11-05T16:35:15.000
Closed Date
2025-11-05T16:34:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001B4xfSAAR
Lat Location
(32.91951285631632000,-96.71065643437781000)
City Council District
10
25-00526812
Service Request Number: 25-00526812 • Address: 13219 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2025-11-01T11:21:17.000
Service Request Number
25-00526812
Address
13219 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2025-11-01T11:21:17.000
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-01-30T00:59:00.000
Update Date
2025-11-19T17:23:52.000
Closed Date
2025-11-19T17:23:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001AfNf8AAF
Lat Location
(32.92882304678074000,-96.70633063710751000)
City Council District
10
25-00524678
Service Request Number: 25-00524678 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-10-30T18:21:13.000
Service Request Number
25-00524678
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-10-30T18:21:13.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-11-04T00:59:00.000
Update Date
2025-10-30T20:15:45.000
Closed Date
2025-10-30T20:15:44.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ALGgHAAX
Lat Location
(32.91759346052858000,-96.70831425465296000)
City Council District
10
25-00524275
Service Request Number: 25-00524275 • Address: 12929 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2025-10-30T15:15:41.000
Service Request Number
25-00524275
Address
12929 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2025-10-30T15:15:41.000
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2025-10-31T23:59:00.000
Update Date
2025-10-31T23:56:49.000
Closed Date
2025-10-31T23:56:49.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001AI1H9AAL
Lat Location
(32.92441522417071600,-96.71143506858155000)
City Council District
10
25-00523734
Service Request Number: 25-00523734 • Address: 13219 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2025-10-30T11:59:32.000
Service Request Number
25-00523734
Address
13219 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2025-10-30T11:59:32.000
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-10-31T23:59:00.000
Update Date
2025-11-01T11:22:43.000
Closed Date
2025-11-01T11:22:43.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001ACaz7AAD
Lat Location
(32.92882304678074000,-96.70633063710751000)
City Council District
10
25-00523580
Service Request Number: 25-00523580 • Address: 10315 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-10-30T10:59:19.000
Service Request Number
25-00523580
Address
10315 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-10-30T10:59:19.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-11-04T00:59:00.000
Update Date
2025-11-01T09:35:00.000
Closed Date
2025-11-01T09:34:41.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001AAi37AAD
Lat Location
(32.91794148689426400,-96.70763360564708000)
City Council District
10
25-00523575
Service Request Number: 25-00523575 • Address: 10319 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-10-30T10:58:30.000
Service Request Number
25-00523575
Address
10319 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-10-30T10:58:30.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-11-04T00:59:00.000
Update Date
2025-11-01T09:38:45.000
Closed Date
2025-11-01T09:38:23.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001AAgm5AAD
Lat Location
(32.91791663100885000,-96.70756987552828000)
City Council District
10
25-00522763
Service Request Number: 25-00522763 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-10-29T18:58:56.000
Service Request Number
25-00522763
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-10-29T18:58:56.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-10-31T23:59:00.000
Update Date
2025-10-29T21:03:22.000
Closed Date
2025-10-29T21:03:21.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001A3SXmAAN
Lat Location
(32.91759346052858000,-96.70831425465296000)
City Council District
10
25-00518762
Service Request Number: 25-00518762 • Address: 12804 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-10-27T23:56:45.000
Service Request Number
25-00518762
Address
12804 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-10-27T23:56:45.000
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-10-29T23:59:00.000
Update Date
2025-11-19T17:27:29.000
Closed Date
2025-11-19T17:27:13.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs000019Q6fDAAS
Lat Location
(32.92180924977592600,-96.70887780286273000)
City Council District
10
25-00515537
Service Request Number: 25-00515537 • Address: 12607 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-10-25T11:21:55.000
Service Request Number
25-00515537
Address
12607 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-10-25T11:21:55.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-10-29T12:55:18.000
Closed Date
2025-10-29T12:09:06.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000018xLjHAAU
Lat Location
(32.91954580257184000,-96.70922927421198000)
City Council District
10
25-00514085
Service Request Number: 25-00514085 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-10-24T10:35:51.000
Service Request Number
25-00514085
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-10-24T10:35:51.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-10-28T23:59:00.000
Update Date
2025-10-25T12:57:32.000
Closed Date
2025-10-25T12:57:30.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000018kFQMAA2
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
25-00513064
Service Request Number: 25-00513064 • Address: 10219 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2025-10-23T15:35:35.000
Service Request Number
25-00513064
Address
10219 LAWLER RD, DALLAS, TX, 75243
Created Date
2025-10-23T15:35:35.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-10-27T23:59:00.000
Update Date
2025-10-25T17:03:34.000
Closed Date
2025-10-25T17:03:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000018bNdHAAU
Lat Location
(32.92428813210770500,-96.70840560472140000)
City Council District
10
25-00511271
Service Request Number: 25-00511271 • Address: 9700 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2025-10-22T16:06:05.000
Service Request Number
25-00511271
Address
9700 LAWLER RD, DALLAS, TX, 75243
Created Date
2025-10-22T16:06:05.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-10-24T23:59:00.000
Update Date
2025-10-23T18:10:22.000
Closed Date
2025-10-23T18:10:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000018KHArAAO
Lat Location
(32.92449163282075000,-96.71797921328503000)
City Council District
10
25-00510575
Service Request Number: 25-00510575 • Address: 12631 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-10-22T12:17:40.000
Service Request Number
25-00510575
Address
12631 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-10-22T12:17:40.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-10-25T11:45:10.000
Closed Date
2025-10-25T10:58:56.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000018D5xeAAC
Lat Location
(32.92003229367408000,-96.70807628018787000)
City Council District
10
25-00509347
Service Request Number: 25-00509347 • Address: 9700 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2025-10-21T16:08:57.000
Service Request Number
25-00509347
Address
9700 LAWLER RD, DALLAS, TX, 75243
Created Date
2025-10-21T16:08:57.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-10-23T23:59:00.000
Update Date
2025-10-22T14:55:04.000
Closed Date
2025-10-22T14:55:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000017ykwHAAQ
Lat Location
(32.92449163282075000,-96.71797921328503000)
City Council District
10
25-00504685
Service Request Number: 25-00504685 • Address: 13421 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-10-18T09:42:47.000
Service Request Number
25-00504685
Address
13421 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-10-18T09:42:47.000
Department
Code Compliance
Service Request Type
Short Term/Vacation Rental Survey - CCS
Status
Closed
Overall Service Request Due Date
2025-10-20T23:59:00.000
Update Date
2025-10-18T09:42:51.000
Closed Date
2025-10-18T09:42:47.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000017EalTAAS
Lat Location
(32.93018677904087000,-96.70935759863735000)
City Council District
10
25-00503117
Service Request Number: 25-00503117 • Address: 13305 DAYSTROM CT, DALLAS, TX, 75243 • Created Date: 2025-10-17T09:41:45.000
Service Request Number
25-00503117
Address
13305 DAYSTROM CT, DALLAS, TX, 75243
Created Date
2025-10-17T09:41:45.000
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-10-20T23:59:00.000
Update Date
2025-10-24T16:48:02.000
Closed Date
2025-10-24T16:48:02.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001711WzAAI
Lat Location
(32.93014490386724000,-96.71219251124303000)
City Council District
10
25-00501838
Service Request Number: 25-00501838 • Address: 10100 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-10-16T13:39:11.000
Service Request Number
25-00501838
Address
10100 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-10-16T13:39:11.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-10-20T23:59:00.000
Update Date
2025-10-16T21:07:28.000
Closed Date
2025-10-16T21:07:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000016qKLGAA2
Lat Location
(32.91951285631632000,-96.71065643437781000)
City Council District
10
25-00501179
Service Request Number: 25-00501179 • Address: 10315 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-10-16T09:53:38.000
Service Request Number
25-00501179
Address
10315 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-10-16T09:53:38.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-10-20T23:59:00.000
Update Date
2025-10-17T12:50:10.000
Closed Date
2025-10-17T12:49:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000016jCCOAA2
Lat Location
(32.91794148689426400,-96.70763360564708000)
City Council District
10
25-00501175
Service Request Number: 25-00501175 • Address: 10319 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-10-16T09:52:42.000
Service Request Number
25-00501175
Address
10319 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-10-16T09:52:42.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-10-20T23:59:00.000
Update Date
2025-10-17T14:33:18.000
Closed Date
2025-10-17T14:32:58.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000016icyVAAQ
Lat Location
(32.91791663100885000,-96.70756987552828000)
City Council District
10
25-00499940
Service Request Number: 25-00499940 • Address: 10120 RITA RD, DALLAS, TX, 75243 • Created Date: 2025-10-15T13:58:25.000
Service Request Number
25-00499940
Address
10120 RITA RD, DALLAS, TX, 75243
Created Date
2025-10-15T13:58:25.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-10-17T23:59:00.000
Update Date
2025-10-16T20:05:31.000
Closed Date
2025-10-16T20:05:15.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000016YHH0AAO
Lat Location
(32.92210491955021500,-96.71056071503135000)
City Council District
10
DFW Data AI • Dallas-Fort Worth public-data exploration interface