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Operation Trinity's Trident 2020-2021

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset eaah-n7x2 16 fields
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Dataset fields
Showing 50 real records
25-00499429
Service Request Number: 25-00499429 • Address: 13234 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2025-10-15T11:07:15.000
Service Request Number
25-00499429
Address
13234 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2025-10-15T11:07:15.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-12-31T00:59:00.000
Update Date
2026-02-20T18:34:28.000
Closed Date
2026-02-20T18:34:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000016SzHWAA0
Lat Location
(32.92892646317266500,-96.70600438512790000)
City Council District
10
25-00499113
Service Request Number: 25-00499113 • Address: 10105 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-10-15T09:26:27.000
Service Request Number
25-00499113
Address
10105 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-10-15T09:26:27.000
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-01-14T00:59:00.000
Update Date
2025-12-02T17:22:42.000
Closed Date
2025-12-02T17:22:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000016P2xCAAS
Lat Location
(32.91954401265120000,-96.71014623589480000)
City Council District
10
25-00495170
Service Request Number: 25-00495170 • Address: 10107 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-10-12T14:21:13.000
Service Request Number
25-00495170
Address
10107 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-10-12T14:21:13.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-10-15T23:59:00.000
Update Date
2025-10-14T16:19:01.000
Closed Date
2025-10-14T16:18:14.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000015pjuCAAQ
Lat Location
(32.91944761170023500,-96.70998561089789000)
City Council District
10
25-00494904
Service Request Number: 25-00494904 • Address: 9700 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2025-10-12T07:00:45.000
Service Request Number
25-00494904
Address
9700 LAWLER RD, DALLAS, TX, 75243
Created Date
2025-10-12T07:00:45.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-10-27T23:59:00.000
Update Date
2025-10-24T11:27:42.000
Closed Date
2025-10-24T11:27:42.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000015nzTbAAI
Lat Location
(32.92449163282075000,-96.71797921328503000)
City Council District
10
25-00494366
Service Request Number: 25-00494366 • Address: 12915 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2025-10-11T12:32:58.000
Service Request Number
25-00494366
Address
12915 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2025-10-11T12:32:58.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-10-16T10:23:12.000
Closed Date
2025-10-16T10:23:11.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000015kzRhAAI
Lat Location
(32.92418453057021600,-96.71140652222536000)
City Council District
10
25-00494171
Service Request Number: 25-00494171 • Address: 13206 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2025-10-11T10:31:10.000
Service Request Number
25-00494171
Address
13206 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2025-10-11T10:31:10.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-12-27T00:59:00.000
Update Date
2025-10-15T11:15:06.000
Closed Date
2025-10-15T11:14:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000015kUPWAA2
Lat Location
(32.92787087075511000,-96.70600763211772000)
City Council District
10
25-00493516
Service Request Number: 25-00493516 • Address: 13315 DAYSTROM CT, DALLAS, TX, 75243 • Created Date: 2025-10-10T15:47:19.000
Service Request Number
25-00493516
Address
13315 DAYSTROM CT, DALLAS, TX, 75243
Created Date
2025-10-10T15:47:19.000
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-10-11T23:59:00.000
Update Date
2025-10-22T16:44:00.000
Closed Date
2025-10-22T16:44:00.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000015fRdbAAE
Lat Location
(32.93030313848305000,-96.71225771037493000)
City Council District
10
25-00491252
Service Request Number: 25-00491252 • Address: 9700 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2025-10-09T13:17:19.000
Service Request Number
25-00491252
Address
9700 LAWLER RD, DALLAS, TX, 75243
Created Date
2025-10-09T13:17:19.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-10-14T23:59:00.000
Update Date
2025-10-09T18:16:52.000
Closed Date
2025-10-09T18:16:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000015Qia4AAC
Lat Location
(32.92449163282075000,-96.71797921328503000)
City Council District
10
25-00491131
Service Request Number: 25-00491131 • Address: 13307 DAYSTROM CT, DALLAS, TX, 75243 • Created Date: 2025-10-09T12:30:32.000
Service Request Number
25-00491131
Address
13307 DAYSTROM CT, DALLAS, TX, 75243
Created Date
2025-10-09T12:30:32.000
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-10-24T23:59:00.000
Update Date
2025-11-06T16:08:11.000
Closed Date
2025-11-06T16:07:26.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000015QQQ9AAO
Lat Location
(32.93016380985428000,-96.71220483242836000)
City Council District
10
25-00489451
Service Request Number: 25-00489451 • Address: 12631 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-10-08T14:58:00.000
Service Request Number
25-00489451
Address
12631 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-10-08T14:58:00.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-10-25T11:05:14.000
Closed Date
2025-10-25T11:05:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000015BoVzAAK
Lat Location
(32.92003229367408000,-96.70807628018787000)
City Council District
10
25-00487031
Service Request Number: 25-00487031 • Address: 13302 DAYSTROM CT, DALLAS, TX, 75243 • Created Date: 2025-10-07T11:49:46.000
Service Request Number
25-00487031
Address
13302 DAYSTROM CT, DALLAS, TX, 75243
Created Date
2025-10-07T11:49:46.000
Department
Transportation and Public Works Department
Service Request Type
Street/Road Blockage - TPW
Status
Closed
Outcome
No street or road blockage found at location
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-10-08T23:59:00.000
Update Date
2025-10-07T13:02:50.000
Closed Date
2025-10-07T13:02:49.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000014vu2hAAA
Lat Location
(32.93025838775284000,-96.71189454960408000)
City Council District
10
25-00486523
Service Request Number: 25-00486523 • Address: 13234 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2025-10-07T09:08:25.000
Service Request Number
25-00486523
Address
13234 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2025-10-07T09:08:25.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-10-11T10:43:42.000
Closed Date
2025-10-11T10:43:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000014t6rZAAQ
Lat Location
(32.92892646317266500,-96.70600438512790000)
City Council District
10
25-00485366
Service Request Number: 25-00485366 • Address: 13206 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2025-10-06T14:10:47.000
Service Request Number
25-00485366
Address
13206 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2025-10-06T14:10:47.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-10-11T11:23:15.000
Closed Date
2025-10-11T10:37:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000014kQceAAE
Lat Location
(32.92787087075511000,-96.70600763211772000)
City Council District
10
25-00483438
Service Request Number: 25-00483438 • Address: 10201 SUNRIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-10-05T09:49:31.000
Service Request Number
25-00483438
Address
10201 SUNRIDGE TRL, DALLAS, TX, 75243
Created Date
2025-10-05T09:49:31.000
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2025-10-20T23:59:00.000
Update Date
2025-10-29T12:57:40.000
Closed Date
2025-10-29T12:57:27.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000014ZTM5AAO
Lat Location
(32.92514526124739400,-96.70918783858156000)
City Council District
10
25-00483432
Service Request Number: 25-00483432 • Address: 12525 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-10-05T09:42:38.000
Service Request Number
25-00483432
Address
12525 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-10-05T09:42:38.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-10-07T23:59:00.000
Update Date
2025-10-05T13:22:55.000
Closed Date
2025-10-05T13:22:40.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000014ZRNVAA4
Lat Location
(32.91795905220842000,-96.70811757714769000)
City Council District
10
25-00482868
Service Request Number: 25-00482868 • Address: LAWLER RD & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-10-04T13:37:33.000
Service Request Number
25-00482868
Address
LAWLER RD & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-10-04T13:37:33.000
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2025-10-05T23:59:00.000
Update Date
2025-10-04T17:38:25.000
Closed Date
2025-10-04T17:38:16.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000014VzM9AAK
Lat Location
(32.92415213230765400,-96.70903093099881000)
City Council District
10
25-00474786
Service Request Number: 25-00474786 • Address: 10331 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-09-30T11:17:25.000
Service Request Number
25-00474786
Address
10331 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-09-30T11:17:25.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Request Documented
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-10-15T23:59:00.000
Update Date
2025-10-15T10:37:21.000
Closed Date
2025-10-15T10:36:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000013iliYAAQ
Lat Location
(32.91784206315642000,-96.70737868538636000)
City Council District
10
25-00472805
Service Request Number: 25-00472805 • Address: 10134 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2025-09-29T12:26:54.000
Service Request Number
25-00472805
Address
10134 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2025-09-29T12:26:54.000
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-10-06T23:59:00.000
Update Date
2025-10-07T15:02:30.000
Closed Date
2025-10-07T15:02:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000013WNddAAG
Lat Location
(32.92745641814378400,-96.71065986169300000)
City Council District
10
25-00470203
Service Request Number: 25-00470203 • Address: 12804 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-09-27T12:34:32.000
Service Request Number
25-00470203
Address
12804 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-09-27T12:34:32.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-10-10T09:32:27.000
Closed Date
2025-10-10T09:32:26.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000013LFY8AAO
Lat Location
(32.92180924977592600,-96.70887780286273000)
City Council District
10
25-00470195
Service Request Number: 25-00470195 • Address: 12607 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-09-27T12:31:45.000
Service Request Number
25-00470195
Address
12607 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-09-27T12:31:45.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-30T23:59:00.000
Update Date
2025-09-27T21:28:47.000
Closed Date
2025-09-27T21:28:44.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000013LPXRAA4
Lat Location
(32.91954580257184000,-96.70922927421198000)
City Council District
10
25-00470121
Service Request Number: 25-00470121 • Address: 12631 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-09-27T11:31:11.000
Service Request Number
25-00470121
Address
12631 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-09-27T11:31:11.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-12-12T00:59:00.000
Update Date
2025-10-08T15:00:49.000
Closed Date
2025-10-08T15:00:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000013KqOUAA0
Lat Location
(32.92003229367408000,-96.70807628018787000)
City Council District
10
25-00470097
Service Request Number: 25-00470097 • Address: 12631 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-09-27T11:11:06.000
Service Request Number
25-00470097
Address
12631 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-09-27T11:11:06.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-09-27T11:33:02.000
Closed Date
2025-09-27T11:33:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000013L6zRAAS
Lat Location
(32.92003229367408000,-96.70807628018787000)
City Council District
10
25-00469422
Service Request Number: 25-00469422 • Address: 10032 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2025-09-26T17:32:37.000
Service Request Number
25-00469422
Address
10032 LAWLER RD, DALLAS, TX, 75243
Created Date
2025-09-26T17:32:37.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-30T23:59:00.000
Update Date
2025-09-26T21:43:41.000
Closed Date
2025-09-26T21:43:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000013HWinAAG
Lat Location
(32.92379751069389500,-96.71065629698194000)
City Council District
10
25-00468593
Service Request Number: 25-00468593 • Address: 12631 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-09-26T12:13:36.000
Service Request Number
25-00468593
Address
12631 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-09-26T12:13:36.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-09-27T12:22:10.000
Closed Date
2025-09-27T11:36:34.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000013DHlbAAG
Lat Location
(32.92003229367408000,-96.70807628018787000)
City Council District
10
25-00468510
Service Request Number: 25-00468510 • Address: 10399 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-09-26T11:37:49.000
Service Request Number
25-00468510
Address
10399 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-09-26T11:37:49.000
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-09-27T18:59:00.000
Update Date
2025-09-26T14:32:05.000
Closed Date
2025-09-26T14:31:50.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs000013CnQwAAK
Lat Location
(32.91754948879948000,-96.70628622878617000)
City Council District
10
25-00466868
Service Request Number: 25-00466868 • Address: 12603 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-09-25T13:52:14.000
Service Request Number
25-00466868
Address
12603 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-09-25T13:52:14.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-29T23:59:00.000
Update Date
2025-09-25T19:08:56.000
Closed Date
2025-09-25T19:08:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001337sNAAQ
Lat Location
(32.91904843557673000,-96.70923689777970000)
City Council District
10
25-00464711
Service Request Number: 25-00464711 • Address: 12603 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-09-24T14:19:10.000
Service Request Number
25-00464711
Address
12603 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-09-24T14:19:10.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-10-15T16:22:27.000
Closed Date
2025-10-15T16:22:26.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000012qNDOAA2
Lat Location
(32.91904843557673000,-96.70923689777970000)
City Council District
10
25-00462521
Service Request Number: 25-00462521 • Address: 12606 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-09-23T12:40:42.000
Service Request Number
25-00462521
Address
12606 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-09-23T12:40:42.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-09-25T13:46:33.000
Closed Date
2025-09-25T13:46:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000012byRoAAI
Lat Location
(32.91941715668459000,-96.70890505738517000)
City Council District
10
25-00457749
Service Request Number: 25-00457749 • Address: 10118 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-09-20T11:36:22.000
Service Request Number
25-00457749
Address
10118 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-09-20T11:36:22.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-09-23T13:33:09.000
Closed Date
2025-09-23T12:46:41.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000012AfMsAAK
Lat Location
(32.91882271913558000,-96.70950651416946000)
City Council District
10
25-00457020
Service Request Number: 25-00457020 • Address: 12606 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-09-19T16:31:02.000
Service Request Number
25-00457020
Address
12606 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-09-19T16:31:02.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed (Duplicate)
Ert Estimated Response Time
4 Business Days
Update Date
2025-09-25T13:46:38.000
Closed Date
2025-09-25T13:46:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001263cgAAA
Lat Location
(32.91941715668459000,-96.70890505738517000)
City Council District
10
25-00462533
Service Request Number: 25-00462533 • Address: 12606 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-09-19T16:31:02.000
Service Request Number
25-00462533
Address
12606 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-09-19T16:31:02.000
Department
Office of Housing and Community Empowerment
Service Request Type
ADA Accessibility Concerns - OEI
Status
Closed (Transferred)
Outcome
Request Transferred
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-11-04T00:59:00.000
Update Date
2025-09-30T22:56:04.000
Closed Date
2025-09-23T12:42:54.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000012cGIFAA2
Lat Location
(32.91941715668459000,-96.70890505738517000)
City Council District
10
25-00455002
Service Request Number: 25-00455002 • Address: 10331 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-09-18T16:54:57.000
Service Request Number
25-00455002
Address
10331 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-09-18T16:54:57.000
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Status
Closed
Outcome
No Action Required
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-09-25T18:59:00.000
Update Date
2025-10-07T15:14:49.000
Closed Date
2025-10-07T15:14:39.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000011vPF9AAM
Lat Location
(32.91784206315642000,-96.70737868538636000)
City Council District
10
25-00453849
Service Request Number: 25-00453849 • Address: 13335 DAYSTROM CT, DALLAS, TX, 75243 • Created Date: 2025-09-18T10:10:14.000
Service Request Number
25-00453849
Address
13335 DAYSTROM CT, DALLAS, TX, 75243
Created Date
2025-09-18T10:10:14.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-10-24T14:51:06.000
Closed Date
2025-10-24T14:04:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000011ofyCAAQ
Lat Location
(32.93052451558631000,-96.71226034073722000)
City Council District
10
25-00459437
Service Request Number: 25-00459437 • Address: 13335 DAYSTROM CT, DALLAS, TX, 75243 • Created Date: 2025-09-18T10:10:14.000
Service Request Number
25-00459437
Address
13335 DAYSTROM CT, DALLAS, TX, 75243
Created Date
2025-09-18T10:10:14.000
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Status
Closed (Transferred)
Outcome
Request Transferred
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-09-19T23:59:00.000
Update Date
2025-09-22T07:53:48.000
Closed Date
2025-09-22T07:53:47.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000012JrVCAA0
Lat Location
(32.93052451558631000,-96.71226034073722000)
City Council District
10
25-00453164
Service Request Number: 25-00453164 • Address: 10140 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-09-17T19:44:20.000
Service Request Number
25-00453164
Address
10140 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2025-09-17T19:44:20.000
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-09-20T23:59:00.000
Update Date
2025-09-17T23:28:49.000
Closed Date
2025-09-17T23:28:49.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs000011kjp8AAA
Lat Location
(32.92293445534964000,-96.71024168709437000)
City Council District
10
25-00453061
Service Request Number: 25-00453061 • Address: 12909 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2025-09-17T18:31:03.000
Service Request Number
25-00453061
Address
12909 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2025-09-17T18:31:03.000
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-09-18T23:59:00.000
Update Date
2025-09-17T21:21:15.000
Closed Date
2025-09-17T21:20:57.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs000011kTYzAAM
Lat Location
(32.92408566188029000,-96.71139428811823000)
City Council District
10
25-00453006
Service Request Number: 25-00453006 • Address: 12900 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-09-17T17:48:45.000
Service Request Number
25-00453006
Address
12900 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-09-17T17:48:45.000
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-09-20T23:59:00.000
Update Date
2025-09-17T23:29:58.000
Closed Date
2025-09-17T23:29:38.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000011jeq1AAA
Lat Location
(32.92308576729130000,-96.70887700507966000)
City Council District
10
25-00452997
Service Request Number: 25-00452997 • Address: 12923 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-09-17T17:43:46.000
Service Request Number
25-00452997
Address
12923 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-09-17T17:43:46.000
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-09-18T23:59:00.000
Update Date
2025-09-17T21:21:10.000
Closed Date
2025-09-17T21:21:10.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000011jIUNAA2
Lat Location
(32.92466300576631000,-96.70929593142993000)
City Council District
10
25-00452782
Service Request Number: 25-00452782 • Address: 10144 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2025-09-17T16:15:20.000
Service Request Number
25-00452782
Address
10144 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2025-09-17T16:15:20.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-09-17T16:38:01.000
Closed Date
2025-09-17T16:38:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000011iuS1AAI
Lat Location
(32.92993535758408000,-96.70961680921056000)
City Council District
10
25-00452110
Service Request Number: 25-00452110 • Address: 10118 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-09-17T12:56:57.000
Service Request Number
25-00452110
Address
10118 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2025-09-17T12:56:57.000
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-09-20T23:59:00.000
Update Date
2025-09-17T13:12:51.000
Closed Date
2025-09-17T13:12:51.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs000011evxoAAA
Lat Location
(32.92293906008111000,-96.71068429198068000)
City Council District
10
25-00452061
Service Request Number: 25-00452061 • Address: 10135 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-09-17T12:36:25.000
Service Request Number
25-00452061
Address
10135 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2025-09-17T12:36:25.000
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-09-18T23:59:00.000
Update Date
2025-09-17T21:21:59.000
Closed Date
2025-09-17T21:21:37.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000011f4csAAA
Lat Location
(32.92321055989765500,-96.71035837718595000)
City Council District
10
25-00451687
Service Request Number: 25-00451687 • Address: 13321 DAYSTROM CT, DALLAS, TX, 75243 • Created Date: 2025-09-17T10:42:40.000
Service Request Number
25-00451687
Address
13321 DAYSTROM CT, DALLAS, TX, 75243
Created Date
2025-09-17T10:42:40.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-12-03T00:59:00.000
Update Date
2025-12-22T12:50:31.000
Closed Date
2025-12-22T12:50:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000011dK0zAAE
Lat Location
(32.93037350755490000,-96.71225898464922000)
City Council District
10
25-00451016
Service Request Number: 25-00451016 • Address: 10144 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2025-09-16T23:10:46.000
Service Request Number
25-00451016
Address
10144 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2025-09-16T23:10:46.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-09-17T11:07:42.000
Closed Date
2025-09-17T11:07:41.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000011YjMfAAK
Lat Location
(32.92993535758408000,-96.70961680921056000)
City Council District
10
25-00449968
Service Request Number: 25-00449968 • Address: 10144 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2025-09-16T13:32:11.000
Service Request Number
25-00449968
Address
10144 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2025-09-16T13:32:11.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-09-16T16:48:06.000
Closed Date
2025-09-16T16:02:10.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000011THqqAAG
Lat Location
(32.92993535758408000,-96.70961680921056000)
City Council District
10
25-00449952
Service Request Number: 25-00449952 • Address: 10126 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2025-09-16T13:26:30.000
Service Request Number
25-00449952
Address
10126 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2025-09-16T13:26:30.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-10-08T15:50:13.000
Closed Date
2025-10-08T15:04:07.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000011TP5BAAW
Lat Location
(32.92993842627582500,-96.71032016776925000)
City Council District
10
25-00445404
Service Request Number: 25-00445404 • Address: 10144 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2025-09-13T22:25:31.000
Service Request Number
25-00445404
Address
10144 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2025-09-13T22:25:31.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-09-16T12:03:36.000
Closed Date
2025-09-16T12:03:35.000
Priority
Standard
Method Received Description
API
Unique Key
500cs0000115K3RAAU
Lat Location
(32.92993535758408000,-96.70961680921056000)
City Council District
10
25-00445336
Service Request Number: 25-00445336 • Address: 13408 BELMARK CIR, DALLAS, TX, 75243 • Created Date: 2025-09-13T19:26:53.000
Service Request Number
25-00445336
Address
13408 BELMARK CIR, DALLAS, TX, 75243
Created Date
2025-09-13T19:26:53.000
Department
Dallas Water Utilities
Service Request Type
Chemical Spill Urgent - OEQS
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-09-18T23:59:00.000
Update Date
2025-09-30T23:03:46.000
Closed Date
2025-09-13T21:22:34.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs0000114tODAAY
Lat Location
(32.93014735990184500,-96.70802107742976000)
City Council District
10
25-00441858
Service Request Number: 25-00441858 • Address: 10144 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2025-09-11T15:40:45.000
Service Request Number
25-00441858
Address
10144 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2025-09-11T15:40:45.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-10-03T12:28:08.000
Closed Date
2025-10-03T11:42:37.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000010mSeHAAU
Lat Location
(32.92993535758408000,-96.70961680921056000)
City Council District
10
25-00441578
Service Request Number: 25-00441578 • Address: 10134 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2025-09-11T14:25:02.000
Service Request Number
25-00441578
Address
10134 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2025-09-11T14:25:02.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-25T23:59:00.000
Update Date
2026-05-15T13:22:26.000
Closed Date
2026-05-15T13:21:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000010m2v3AAA
Lat Location
(32.92745641814378400,-96.71065986169300000)
City Council District
10
25-00441166
Service Request Number: 25-00441166 • Address: 13427 BELMARK CIR, DALLAS, TX, 75243 • Created Date: 2025-09-11T12:14:15.000
Service Request Number
25-00441166
Address
13427 BELMARK CIR, DALLAS, TX, 75243
Created Date
2025-09-11T12:14:15.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-09-18T11:39:07.000
Closed Date
2025-09-18T11:39:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000010jqUzAAI
Lat Location
(32.93025862324715500,-96.70834633756260000)
City Council District
10
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