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Operation Trinity's Trident 2020-2021

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset eaah-n7x2 16 fields
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Dataset fields
Showing 50 real records
25-00439941
Service Request Number: 25-00439941 • Address: 12607 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-09-10T17:55:55.000
Service Request Number
25-00439941
Address
12607 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-09-10T17:55:55.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-12T23:59:00.000
Update Date
2025-09-10T19:28:27.000
Closed Date
2025-09-10T19:28:27.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000010bBLnAAM
Lat Location
(32.91954580257184000,-96.70922927421198000)
City Council District
10
25-00439160
Service Request Number: 25-00439160 • Address: 13438 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-09-10T13:19:36.000
Service Request Number
25-00439160
Address
13438 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-09-10T13:19:36.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-24T23:59:00.000
Update Date
2025-10-28T15:52:17.000
Closed Date
2025-10-28T15:51:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000010Xlu8AAC
Lat Location
(32.93040508772673000,-96.70901295046502000)
City Council District
10
25-00437793
Service Request Number: 25-00437793 • Address: 12607 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-09-09T20:13:11.000
Service Request Number
25-00437793
Address
12607 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-09-09T20:13:11.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-12T18:59:00.000
Update Date
2025-09-10T12:42:36.000
Closed Date
2025-09-10T12:42:32.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000010PcSzAAK
Lat Location
(32.91954580257184000,-96.70922927421198000)
City Council District
10
25-00437300
Service Request Number: 25-00437300 • Address: 10101 RITA RD, DALLAS, TX, 75243 • Created Date: 2025-09-09T15:35:25.000
Service Request Number
25-00437300
Address
10101 RITA RD, DALLAS, TX, 75243
Created Date
2025-09-09T15:35:25.000
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-09-12T23:59:00.000
Update Date
2025-09-09T15:50:48.000
Closed Date
2025-09-09T15:50:47.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000010LjCzAAK
Lat Location
(32.92238292906091600,-96.71093932454771000)
City Council District
10
25-00436607
Service Request Number: 25-00436607 • Address: 10201 SUNRIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-09-09T11:51:00.000
Service Request Number
25-00436607
Address
10201 SUNRIDGE TRL, DALLAS, TX, 75243
Created Date
2025-09-09T11:51:00.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-09-11T12:05:29.000
Closed Date
2025-09-11T12:05:28.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000010Ie3LAAS
Lat Location
(32.92514526124739400,-96.70918783858156000)
City Council District
10
25-00436131
Service Request Number: 25-00436131 • Address: 10134 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2025-09-09T09:26:50.000
Service Request Number
25-00436131
Address
10134 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2025-09-09T09:26:50.000
Department
Transportation and Public Works Department
Service Request Type
Shopping Carts - TPW
Status
Closed
Outcome
Work Not Completed
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-09-10T23:59:00.000
Update Date
2025-09-16T11:20:00.000
Closed Date
2025-09-16T11:19:39.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000010FQ6bAAG
Lat Location
(32.92745641814378400,-96.71065986169300000)
City Council District
10
25-00434588
Service Request Number: 25-00434588 • Address: 13321 DAYSTROM CT, DALLAS, TX, 75243 • Created Date: 2025-09-08T13:14:51.000
Service Request Number
25-00434588
Address
13321 DAYSTROM CT, DALLAS, TX, 75243
Created Date
2025-09-08T13:14:51.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-09-17T10:47:26.000
Closed Date
2025-09-17T10:47:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs0000105fRqAAI
Lat Location
(32.93037350755490000,-96.71225898464922000)
City Council District
10
25-00432829
Service Request Number: 25-00432829 • Address: 13438 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-09-07T13:32:03.000
Service Request Number
25-00432829
Address
13438 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-09-07T13:32:03.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-09-17T10:58:47.000
Closed Date
2025-09-17T10:58:46.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000zwXdCAAU
Lat Location
(32.93040508772673000,-96.70901295046502000)
City Council District
10
25-00432662
Service Request Number: 25-00432662 • Address: WHISPERING HILLS DR & BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-09-07T10:50:07.000
Service Request Number
25-00432662
Address
WHISPERING HILLS DR & BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2025-09-07T10:50:07.000
Department
Dallas Water Utilities
Service Request Type
Water Main Leak/Break - DWU
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-09-19T18:59:00.000
Update Date
2025-09-08T08:46:22.000
Closed Date
2025-09-08T08:45:46.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000zwAVJAA2
Lat Location
(32.92305939291290400,-96.70904021907779000)
City Council District
10
25-00432540
Service Request Number: 25-00432540 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-09-07T08:40:24.000
Service Request Number
25-00432540
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-09-07T08:40:24.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-09T18:59:00.000
Update Date
2025-09-08T11:32:25.000
Closed Date
2025-09-08T11:32:15.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000zvagMAAQ
Lat Location
(32.91759346052858000,-96.70831425465296000)
City Council District
10
25-00431660
Service Request Number: 25-00431660 • Address: 12607 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-09-06T10:27:05.000
Service Request Number
25-00431660
Address
12607 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-09-06T10:27:05.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-09T18:59:00.000
Update Date
2025-09-06T13:11:20.000
Closed Date
2025-09-06T13:11:18.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000zsLVlAAM
Lat Location
(32.91954580257184000,-96.70922927421198000)
City Council District
10
25-00431238
Service Request Number: 25-00431238 • Address: 10199 RITA RD, DALLAS, TX, 75243 • Created Date: 2025-09-05T20:11:21.000
Service Request Number
25-00431238
Address
10199 RITA RD, DALLAS, TX, 75243
Created Date
2025-09-05T20:11:21.000
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Status
Closed
Outcome
Referred to Dallas Water Utilities
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-09-08T18:59:00.000
Update Date
2025-09-08T12:02:46.000
Closed Date
2025-09-08T11:57:50.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000zpt2bAAA
Lat Location
(32.92236746722263500,-96.70906849828599000)
City Council District
10
25-00429381
Service Request Number: 25-00429381 • Address: 12709 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-09-04T21:10:12.000
Service Request Number
25-00429381
Address
12709 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-09-04T21:10:12.000
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-09-07T23:59:00.000
Update Date
2025-09-05T07:46:49.000
Closed Date
2025-09-05T07:46:49.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000zdbTmAAI
Lat Location
(32.92041417739738000,-96.70807307277740000)
City Council District
10
25-00429347
Service Request Number: 25-00429347 • Address: 10300 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-09-04T20:23:38.000
Service Request Number
25-00429347
Address
10300 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-09-04T20:23:38.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-08T23:59:00.000
Update Date
2025-09-05T14:27:43.000
Closed Date
2025-09-05T14:27:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000zdl7HAAQ
Lat Location
(32.91774466176109000,-96.70796181967732000)
City Council District
10
25-00429224
Service Request Number: 25-00429224 • Address: 13405 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-09-04T18:39:58.000
Service Request Number
25-00429224
Address
13405 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-09-04T18:39:58.000
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TPW
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-12-03T18:59:00.000
Update Date
2026-01-26T11:59:11.000
Closed Date
2026-01-26T11:59:00.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000zcrMkAAI
Lat Location
(32.92968324910360000,-96.70937715138312000)
City Council District
10
25-00422409
Service Request Number: 25-00422409 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-09-01T15:41:14.000
Service Request Number
25-00422409
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-09-01T15:41:14.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed (Duplicate)
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-03T18:59:00.000
Update Date
2025-09-02T21:45:46.000
Closed Date
2025-09-02T21:45:30.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000yvcijAAA
Lat Location
(32.91759346052858000,-96.70831425465296000)
City Council District
10
25-00422402
Service Request Number: 25-00422402 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-09-01T15:34:22.000
Service Request Number
25-00422402
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-09-01T15:34:22.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-03T18:59:00.000
Update Date
2025-09-02T21:45:46.000
Closed Date
2025-09-02T21:45:30.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000yv7K0AAI
Lat Location
(32.91759346052858000,-96.70831425465296000)
City Council District
10
25-00421766
Service Request Number: 25-00421766 • Address: 12500 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-08-31T20:08:26.000
Service Request Number
25-00421766
Address
12500 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-08-31T20:08:26.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-03T18:59:00.000
Update Date
2025-09-02T14:52:57.000
Closed Date
2025-09-02T14:52:53.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000yrmfTAAQ
Lat Location
(32.91744513460117400,-96.70803988477351000)
City Council District
10
25-00420909
Service Request Number: 25-00420909 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-08-30T17:05:25.000
Service Request Number
25-00420909
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-08-30T17:05:25.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-03T18:59:00.000
Update Date
2025-08-30T20:40:22.000
Closed Date
2025-08-30T20:39:57.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000ynywXAAQ
Lat Location
(32.91759346052858000,-96.70831425465296000)
City Council District
10
25-00420867
Service Request Number: 25-00420867 • Address: 12500 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-08-30T16:11:42.000
Service Request Number
25-00420867
Address
12500 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-08-30T16:11:42.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-03T23:59:00.000
Update Date
2025-08-30T21:27:01.000
Closed Date
2025-08-30T21:27:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000ynHzgAAE
Lat Location
(32.91744513460117400,-96.70803988477351000)
City Council District
10
25-00420724
Service Request Number: 25-00420724 • Address: 9700 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2025-08-30T13:42:41.000
Service Request Number
25-00420724
Address
9700 LAWLER RD, DALLAS, TX, 75243
Created Date
2025-08-30T13:42:41.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-09-03T23:59:00.000
Update Date
2025-08-30T21:25:42.000
Closed Date
2025-08-30T21:25:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000ynJJuAAM
Lat Location
(32.92449163282075000,-96.71797921328503000)
City Council District
10
25-00416049
Service Request Number: 25-00416049 • Address: 10223 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2025-08-27T15:20:41.000
Service Request Number
25-00416049
Address
10223 LAWLER RD, DALLAS, TX, 75243
Created Date
2025-08-27T15:20:41.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-09-18T11:18:17.000
Closed Date
2025-09-18T11:18:17.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000yIlM9AAK
Lat Location
(32.92428782957580000,-96.70827398433280000)
City Council District
10
25-00415664
Service Request Number: 25-00415664 • Address: 12502 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-08-27T13:14:01.000
Service Request Number
25-00415664
Address
12502 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-08-27T13:14:01.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-09-06T10:03:16.000
Closed Date
2025-09-06T09:17:30.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000yHlrBAAS
Lat Location
(32.91824117375301000,-96.70934331862350000)
City Council District
10
25-00414281
Service Request Number: 25-00414281 • Address: 10118 BRANWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-08-26T19:57:38.000
Service Request Number
25-00414281
Address
10118 BRANWOOD LN, DALLAS, TX, 75243
Created Date
2025-08-26T19:57:38.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-29T18:59:00.000
Update Date
2025-08-27T22:20:48.000
Closed Date
2025-08-27T22:20:46.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000yAS8XAAW
Lat Location
(32.91882271913558000,-96.70950651416946000)
City Council District
10
25-00412863
Service Request Number: 25-00412863 • Address: 12906 JASONCREST TRL, DALLAS, TX, 75243 • Created Date: 2025-08-26T10:16:12.000
Service Request Number
25-00412863
Address
12906 JASONCREST TRL, DALLAS, TX, 75243
Created Date
2025-08-26T10:16:12.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-10T23:59:00.000
Update Date
2025-10-06T08:56:47.000
Closed Date
2025-10-06T08:56:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000y1UpYAAU
Lat Location
(32.92408123570524000,-96.71106605537203000)
City Council District
10
25-00412388
Service Request Number: 25-00412388 • Address: 10330 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2025-08-26T07:29:28.000
Service Request Number
25-00412388
Address
10330 LAWLER RD, DALLAS, TX, 75243
Created Date
2025-08-26T07:29:28.000
Department
Municipal Court & Detention Services
Service Request Type
School Crossing Guard - MSH
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-09-05T18:59:00.000
Update Date
2025-09-30T22:42:12.000
Closed Date
2025-08-26T14:18:32.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000xzcxeAAA
Lat Location
(32.92400706106687400,-96.70571993808090000)
City Council District
10
25-00411721
Service Request Number: 25-00411721 • Address: 10323 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-08-25T16:31:47.000
Service Request Number
25-00411721
Address
10323 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-08-25T16:31:47.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-11-06T00:59:00.000
Update Date
2025-09-03T16:00:14.000
Closed Date
2025-09-03T16:00:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000xuTv1AAE
Lat Location
(32.91789177509070000,-96.70750614544521000)
City Council District
10
25-00409684
Service Request Number: 25-00409684 • Address: 12609 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-08-24T15:40:04.000
Service Request Number
25-00409684
Address
12609 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-08-24T15:40:04.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-26T23:59:00.000
Update Date
2025-08-25T20:09:19.000
Closed Date
2025-08-25T20:09:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000xjiHSAAY
Lat Location
(32.91979696164190000,-96.70922595245476000)
City Council District
10
25-00408227
Service Request Number: 25-00408227 • Address: 10262 DESERT WILLOW DR, DALLAS, TX, 75243 • Created Date: 2025-08-22T22:48:43.000
Service Request Number
25-00408227
Address
10262 DESERT WILLOW DR, DALLAS, TX, 75243
Created Date
2025-08-22T22:48:43.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-26T18:59:00.000
Update Date
2025-08-23T10:03:39.000
Closed Date
2025-08-23T10:03:37.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000xcx1vAAA
Lat Location
(32.92992592323775000,-96.70665139268517000)
City Council District
10
25-00406660
Service Request Number: 25-00406660 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-08-22T09:20:56.000
Service Request Number
25-00406660
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-08-22T09:20:56.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-26T18:59:00.000
Update Date
2025-08-23T10:18:29.000
Closed Date
2025-08-23T10:18:26.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000xTcXoAAK
Lat Location
(32.91759346052858000,-96.70831425465296000)
City Council District
10
25-00403850
Service Request Number: 25-00403850 • Address: 10100 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-08-20T21:09:03.000
Service Request Number
25-00403850
Address
10100 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-08-20T21:09:03.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-22T23:59:00.000
Update Date
2025-08-21T09:19:16.000
Closed Date
2025-08-21T09:19:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000xDodpAAC
Lat Location
(32.92915940272940400,-96.71178985814163000)
City Council District
10
25-00402618
Service Request Number: 25-00402618 • Address: 12615 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-08-20T11:42:38.000
Service Request Number
25-00402618
Address
12615 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-08-20T11:42:38.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-10-31T23:59:00.000
Update Date
2025-12-05T15:51:00.000
Closed Date
2025-12-05T15:50:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000x7madAAA
Lat Location
(32.91937414040463500,-96.70808417994714000)
City Council District
10
25-00398896
Service Request Number: 25-00398896 • Address: 13421 BAYARD CIR, DALLAS, TX, 75243 • Created Date: 2025-08-18T14:39:14.000
Service Request Number
25-00398896
Address
13421 BAYARD CIR, DALLAS, TX, 75243
Created Date
2025-08-18T14:39:14.000
Department
Dallas Water Utilities
Service Request Type
Chemical Spill Urgent - OEQS
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-08-23T23:59:00.000
Update Date
2025-09-30T23:03:46.000
Closed Date
2025-08-18T19:01:43.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000wl12XAAQ
Lat Location
(32.93022765727303000,-96.71030928728095000)
City Council District
10
25-00398006
Service Request Number: 25-00398006 • Address: 10105 BRENTRIDGE CT, DALLAS, TX, 75243 • Created Date: 2025-08-18T09:56:24.000
Service Request Number
25-00398006
Address
10105 BRENTRIDGE CT, DALLAS, TX, 75243
Created Date
2025-08-18T09:56:24.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-08-20T18:59:00.000
Update Date
2025-08-18T10:32:24.000
Closed Date
2025-08-18T10:06:53.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000wfmDmAAI
Lat Location
(32.92858076375824000,-96.71166147541423000)
City Council District
10
25-00397938
Service Request Number: 25-00397938 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-08-18T09:37:07.000
Service Request Number
25-00397938
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-08-18T09:37:07.000
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-08-21T18:59:00.000
Update Date
2025-08-19T17:26:09.000
Closed Date
2025-08-19T17:26:08.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000wfoFbAAI
Lat Location
(32.92028928476109000,-96.70774816670469000)
City Council District
10
25-00397458
Service Request Number: 25-00397458 • Address: 13421 BAYARD CIR, DALLAS, TX, 75243 • Created Date: 2025-08-17T20:07:12.000
Service Request Number
25-00397458
Address
13421 BAYARD CIR, DALLAS, TX, 75243
Created Date
2025-08-17T20:07:12.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-19T23:59:00.000
Update Date
2025-08-19T10:33:16.000
Closed Date
2025-08-19T10:32:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000wcpksAAA
Lat Location
(32.93022765727303000,-96.71030928728095000)
City Council District
10
25-00397341
Service Request Number: 25-00397341 • Address: 12615 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-08-17T17:14:26.000
Service Request Number
25-00397341
Address
12615 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-08-17T17:14:26.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-08-20T12:35:14.000
Closed Date
2025-08-20T11:49:00.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000wcEDlAAM
Lat Location
(32.91937414040463500,-96.70808417994714000)
City Council District
10
25-00396705
Service Request Number: 25-00396705 • Address: 12505 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-08-16T21:05:28.000
Service Request Number
25-00396705
Address
12505 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-08-16T21:05:28.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-19T23:59:00.000
Update Date
2025-08-19T10:25:54.000
Closed Date
2025-08-19T10:25:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000wYv2TAAS
Lat Location
(32.91773636488177600,-96.70821090435501000)
City Council District
10
25-00396703
Service Request Number: 25-00396703 • Address: 12505 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-08-16T21:04:16.000
Service Request Number
25-00396703
Address
12505 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-08-16T21:04:16.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-19T23:59:00.000
Update Date
2025-08-18T13:42:27.000
Closed Date
2025-08-18T13:42:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000wYn9mAAC
Lat Location
(32.91773636488177600,-96.70821090435501000)
City Council District
10
25-00395974
Service Request Number: 25-00395974 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-08-16T06:47:48.000
Service Request Number
25-00395974
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-08-16T06:47:48.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-19T18:59:00.000
Update Date
2025-08-16T09:15:42.000
Closed Date
2025-08-16T09:15:39.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000wW7RbAAK
Lat Location
(32.91759346052858000,-96.70831425465296000)
City Council District
10
25-00395971
Service Request Number: 25-00395971 • Address: 12505 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-08-16T06:39:09.000
Service Request Number
25-00395971
Address
12505 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-08-16T06:39:09.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed (Duplicate)
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-19T18:59:00.000
Update Date
2025-08-16T19:22:34.000
Closed Date
2025-08-16T19:22:18.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000wWBADAA4
Lat Location
(32.91773636488177600,-96.70821090435501000)
City Council District
10
25-00395744
Service Request Number: 25-00395744 • Address: 12505 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-08-15T19:39:54.000
Service Request Number
25-00395744
Address
12505 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-08-15T19:39:54.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-19T18:59:00.000
Update Date
2025-08-16T19:22:35.000
Closed Date
2025-08-16T19:22:18.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000wUbqMAAS
Lat Location
(32.91773636488177600,-96.70821090435501000)
City Council District
10
25-00393420
Service Request Number: 25-00393420 • Address: 13421 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-08-14T15:48:59.000
Service Request Number
25-00393420
Address
13421 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-08-14T15:48:59.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-10-27T23:59:00.000
Update Date
2025-08-21T13:12:19.000
Closed Date
2025-08-21T13:12:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000wGEVTAA4
Lat Location
(32.93018677904087000,-96.70935759863735000)
City Council District
10
25-00390385
Service Request Number: 25-00390385 • Address: 10222 SUNRIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-08-13T10:52:48.000
Service Request Number
25-00390385
Address
10222 SUNRIDGE TRL, DALLAS, TX, 75243
Created Date
2025-08-13T10:52:48.000
Department
Dallas Water Utilities
Service Request Type
Chemical Spill Urgent - OEQS
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-08-18T23:59:00.000
Update Date
2025-09-30T23:03:46.000
Closed Date
2025-08-13T14:59:46.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000vzbeXAAQ
Lat Location
(32.92486769757148000,-96.70852744543178000)
City Council District
10
25-00386229
Service Request Number: 25-00386229 • Address: 13421 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-08-11T11:15:40.000
Service Request Number
25-00386229
Address
13421 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-08-11T11:15:40.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-08-14T17:43:18.000
Closed Date
2025-08-14T16:57:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000vaJujAAE
Lat Location
(32.93018677904087000,-96.70935759863735000)
City Council District
10
25-00384489
Service Request Number: 25-00384489 • Address: 10136 BETTYWOOD LN, DALLAS, TX, 75243 • Created Date: 2025-08-09T18:47:04.000
Service Request Number
25-00384489
Address
10136 BETTYWOOD LN, DALLAS, TX, 75243
Created Date
2025-08-09T18:47:04.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-12T18:59:00.000
Update Date
2025-08-09T21:50:13.000
Closed Date
2025-08-09T21:49:55.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000vR2LJAA0
Lat Location
(32.92293529269052000,-96.71032216070664000)
City Council District
10
25-00383921
Service Request Number: 25-00383921 • Address: 12607 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-08-09T03:57:19.000
Service Request Number
25-00383921
Address
12607 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-08-09T03:57:19.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-12T18:59:00.000
Update Date
2025-08-09T08:41:37.000
Closed Date
2025-08-09T08:41:34.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000vOb5dAAC
Lat Location
(32.91954580257184000,-96.70922927421198000)
City Council District
10
25-00382166
Service Request Number: 25-00382166 • Address: 10222 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2025-08-08T08:52:14.000
Service Request Number
25-00382166
Address
10222 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2025-08-08T08:52:14.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-08-19T12:54:34.000
Closed Date
2025-08-19T12:54:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000vEkF4AAK
Lat Location
(32.92744656682827000,-96.70822037628393000)
City Council District
10
25-00379101
Service Request Number: 25-00379101 • Address: 13234 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2025-08-06T15:30:07.000
Service Request Number
25-00379101
Address
13234 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2025-08-06T15:30:07.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-08-13T12:23:08.000
Closed Date
2025-08-13T11:36:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000uwKJ3AAM
Lat Location
(32.92892646317266500,-96.70600438512790000)
City Council District
10
25-00377118
Service Request Number: 25-00377118 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-08-05T16:46:56.000
Service Request Number
25-00377118
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-08-05T16:46:56.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed (Duplicate)
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-07T18:59:00.000
Update Date
2025-08-05T19:21:08.000
Closed Date
2025-08-05T19:21:04.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000ujBlTAAU
Lat Location
(32.91759346052858000,-96.70831425465296000)
City Council District
10
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