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Operation Trinity's Trident 2020-2021

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset eaah-n7x2 16 fields
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Dataset fields
Showing 50 real records
25-00377109
Service Request Number: 25-00377109 • Address: 12501 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-08-05T16:42:36.000
Service Request Number
25-00377109
Address
12501 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-08-05T16:42:36.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-07T18:59:00.000
Update Date
2025-08-05T19:21:08.000
Closed Date
2025-08-05T19:21:03.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000ujSmHAAU
Lat Location
(32.91759346052858000,-96.70831425465296000)
City Council District
10
25-00375605
Service Request Number: 25-00375605 • Address: 10315 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-08-05T07:23:46.000
Service Request Number
25-00375605
Address
10315 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-08-05T07:23:46.000
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-08-07T18:59:00.000
Update Date
2025-08-05T14:12:21.000
Closed Date
2025-08-05T14:12:07.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000uaICfAAM
Lat Location
(32.91794148689426400,-96.70763360564708000)
City Council District
10
25-00375527
Service Request Number: 25-00375527 • Address: WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-08-05T06:16:20.000
Service Request Number
25-00375527
Address
WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-08-05T06:16:20.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Status
Closed
Outcome
Work Completed
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-08-11T23:59:00.000
Update Date
2025-08-06T10:20:14.000
Closed Date
2025-08-06T10:20:14.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000uZp2bAAC
Lat Location
(32.91819918512929000,-96.70956918615707000)
City Council District
10
25-00375265
Service Request Number: 25-00375265 • Address: 12806 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-08-04T20:27:31.000
Service Request Number
25-00375265
Address
12806 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-08-04T20:27:31.000
Department
Dallas Water Utilities
Service Request Type
Water Main Leak/Break - DWU
Status
Closed
Outcome
Work in progress close
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-08-19T18:59:00.000
Update Date
2025-08-04T22:34:23.000
Closed Date
2025-08-04T22:34:22.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000uXxgzAAC
Lat Location
(32.92186436830123600,-96.70887734630375000)
City Council District
10
25-00373517
Service Request Number: 25-00373517 • Address: 13300 DAYSTROM CT, DALLAS, TX, 75243 • Created Date: 2025-08-04T08:04:23.000
Service Request Number
25-00373517
Address
13300 DAYSTROM CT, DALLAS, TX, 75243
Created Date
2025-08-04T08:04:23.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-06T23:59:00.000
Update Date
2025-08-04T10:41:11.000
Closed Date
2025-08-04T10:41:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000uMQemAAG
Lat Location
(32.93023948173533000,-96.71188222847180000)
City Council District
10
25-00371301
Service Request Number: 25-00371301 • Address: 12525 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-08-01T16:30:21.000
Service Request Number
25-00371301
Address
12525 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-08-01T16:30:21.000
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-08-12T23:59:00.000
Update Date
2025-08-06T06:41:15.000
Closed Date
2025-08-06T06:41:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000u9LrZAAU
Lat Location
(32.91795905220842000,-96.70811757714769000)
City Council District
10
25-00370733
Service Request Number: 25-00370733 • Address: 10102 RITA RD, DALLAS, TX, 75243 • Created Date: 2025-08-01T12:32:37.000
Service Request Number
25-00370733
Address
10102 RITA RD, DALLAS, TX, 75243
Created Date
2025-08-01T12:32:37.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-08-06T14:15:17.000
Closed Date
2025-08-06T13:29:38.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000u7AnDAAU
Lat Location
(32.92210775746979000,-96.71090433516211000)
City Council District
10
25-00370117
Service Request Number: 25-00370117 • Address: 10101 CHISHOLM TRL, DALLAS, TX, 75243 • Created Date: 2025-08-01T09:02:53.000
Service Request Number
25-00370117
Address
10101 CHISHOLM TRL, DALLAS, TX, 75243
Created Date
2025-08-01T09:02:53.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-05T23:59:00.000
Update Date
2025-08-02T11:23:33.000
Closed Date
2025-08-02T11:23:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000u3cgRAAQ
Lat Location
(32.92605477344310000,-96.71142419487065000)
City Council District
10
25-00368650
Service Request Number: 25-00368650 • Address: 10104 BRENTRIDGE CT, DALLAS, TX, 75243 • Created Date: 2025-07-31T11:47:44.000
Service Request Number
25-00368650
Address
10104 BRENTRIDGE CT, DALLAS, TX, 75243
Created Date
2025-07-31T11:47:44.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-07-31T14:34:29.000
Closed Date
2025-07-31T14:34:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000tsg5sAAA
Lat Location
(32.92830589546225000,-96.71166235192200000)
City Council District
10
25-00363262
Service Request Number: 25-00363262 • Address: 10217 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-07-28T15:01:07.000
Service Request Number
25-00363262
Address
10217 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-07-28T15:01:07.000
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-07-31T18:59:00.000
Update Date
2025-08-03T18:21:34.000
Closed Date
2025-08-03T18:21:15.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000tJ7nkAAC
Lat Location
(32.92942612213336000,-96.70870348134913000)
City Council District
10
25-00363150
Service Request Number: 25-00363150 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-07-28T14:24:26.000
Service Request Number
25-00363150
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-07-28T14:24:26.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-07-30T18:59:00.000
Update Date
2025-07-29T21:48:34.000
Closed Date
2025-07-29T21:48:31.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000tIe7PAAS
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00360650
Service Request Number: 25-00360650 • Address: 9899 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2025-07-26T18:09:35.000
Service Request Number
25-00360650
Address
9899 LAWLER RD, DALLAS, TX, 75243
Created Date
2025-07-26T18:09:35.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed (Duplicate)
Ert Estimated Response Time
4 Business Days
Update Date
2025-08-01T12:19:17.000
Closed Date
2025-08-01T11:32:44.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000t5VJgAAM
Lat Location
(32.92421157663449000,-96.71449790318667000)
City Council District
10
25-00360649
Service Request Number: 25-00360649 • Address: 9899 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2025-07-26T18:09:27.000
Service Request Number
25-00360649
Address
9899 LAWLER RD, DALLAS, TX, 75243
Created Date
2025-07-26T18:09:27.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-08-01T12:19:18.000
Closed Date
2025-08-01T11:32:44.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000t5C48AAE
Lat Location
(32.92421157663449000,-96.71449790318667000)
City Council District
10
25-00360648
Service Request Number: 25-00360648 • Address: 9899 LAWLER RD, DALLAS, TX, 75243 • Created Date: 2025-07-26T18:09:25.000
Service Request Number
25-00360648
Address
9899 LAWLER RD, DALLAS, TX, 75243
Created Date
2025-07-26T18:09:25.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-07-28T16:52:20.000
Closed Date
2025-07-28T16:05:50.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000t5tH9AAI
Lat Location
(32.92421157663449000,-96.71449790318667000)
City Council District
10
25-00360288
Service Request Number: 25-00360288 • Address: 10316 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-07-26T11:58:44.000
Service Request Number
25-00360288
Address
10316 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-07-26T11:58:44.000
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Status
Closed
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-10-06T23:59:00.000
Update Date
2025-08-05T16:54:03.000
Closed Date
2025-08-05T16:54:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000t4XH5AAM
Lat Location
(32.91767957169814500,-96.70773852187432000)
City Council District
10
25-00360286
Service Request Number: 25-00360286 • Address: 12613 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-07-26T11:57:37.000
Service Request Number
25-00360286
Address
12613 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-07-26T11:57:37.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-07-29T18:59:00.000
Update Date
2025-07-26T16:00:15.000
Closed Date
2025-07-26T16:00:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000t4fw9AAA
Lat Location
(32.92010309109572000,-96.70922190367389000)
City Council District
10
25-00359849
Service Request Number: 25-00359849 • Address: 10316 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-07-25T22:32:21.000
Service Request Number
25-00359849
Address
10316 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-07-25T22:32:21.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-07-26T12:07:03.000
Closed Date
2025-07-26T12:07:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000t1gbqAAA
Lat Location
(32.91767957169814500,-96.70773852187432000)
City Council District
10
25-00359660
Service Request Number: 25-00359660 • Address: 13404 BUCKTHORNE CIR, DALLAS, TX, 75243 • Created Date: 2025-07-25T19:14:55.000
Service Request Number
25-00359660
Address
13404 BUCKTHORNE CIR, DALLAS, TX, 75243
Created Date
2025-07-25T19:14:55.000
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - ECR
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-08-25T23:59:00.000
Update Date
2025-07-28T13:27:51.000
Closed Date
2025-07-28T13:27:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000t1YXqAAM
Lat Location
(32.93019199420468000,-96.70604621392695000)
City Council District
10
25-00357955
Service Request Number: 25-00357955 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-07-25T04:22:24.000
Service Request Number
25-00357955
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-07-25T04:22:24.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-07-29T18:59:00.000
Update Date
2025-07-26T09:49:25.000
Closed Date
2025-07-26T09:49:22.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000srC8oAAE
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00357954
Service Request Number: 25-00357954 • Address: 12505 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-07-25T04:20:23.000
Service Request Number
25-00357954
Address
12505 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-07-25T04:20:23.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-07-29T18:59:00.000
Update Date
2025-07-26T09:48:36.000
Closed Date
2025-07-26T09:48:32.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000srh2vAAA
Lat Location
(32.91773636488177600,-96.70821090435501000)
City Council District
10
25-00357952
Service Request Number: 25-00357952 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-07-25T04:18:33.000
Service Request Number
25-00357952
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-07-25T04:18:33.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-07-29T18:59:00.000
Update Date
2025-07-26T16:04:01.000
Closed Date
2025-07-26T16:03:57.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000srgurAAA
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
25-00355214
Service Request Number: 25-00355214 • Address: 13234 DEER RUN TRL, DALLAS, TX, 75243 • Created Date: 2025-07-23T16:31:24.000
Service Request Number
25-00355214
Address
13234 DEER RUN TRL, DALLAS, TX, 75243
Created Date
2025-07-23T16:31:24.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-10-20T11:09:28.000
Closed Date
2025-10-20T11:09:27.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00000sbFQpAAM
Lat Location
(32.92892646317266500,-96.70600438512790000)
City Council District
10
25-00354423
Service Request Number: 25-00354423 • Address: 12607 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-07-23T11:43:54.000
Service Request Number
25-00354423
Address
12607 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-07-23T11:43:54.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-07-25T18:59:00.000
Update Date
2025-07-23T13:03:26.000
Closed Date
2025-07-23T13:03:22.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000sWcXiAAK
Lat Location
(32.91954580257184000,-96.70922927421198000)
City Council District
10
25-00352638
Service Request Number: 25-00352638 • Address: 10126 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2025-07-22T13:37:23.000
Service Request Number
25-00352638
Address
10126 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2025-07-22T13:37:23.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-08-14T17:11:29.000
Closed Date
2025-08-14T17:11:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000sLCqHAAW
Lat Location
(32.92745728571015000,-96.71088373811264000)
City Council District
10
25-00351990
Service Request Number: 25-00351990 • Address: 10104 BRENTRIDGE CT, DALLAS, TX, 75243 • Created Date: 2025-07-22T09:52:48.000
Service Request Number
25-00351990
Address
10104 BRENTRIDGE CT, DALLAS, TX, 75243
Created Date
2025-07-22T09:52:48.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-08-29T10:46:42.000
Closed Date
2025-08-29T10:46:41.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000sGKTXAA4
Lat Location
(32.92830589546225000,-96.71166235192200000)
City Council District
10
25-00349072
Service Request Number: 25-00349072 • Address: WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-07-20T20:22:15.000
Service Request Number
25-00349072
Address
WALNUT ST & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-07-20T20:22:15.000
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-07-29T23:59:00.000
Update Date
2025-07-31T07:24:01.000
Closed Date
2025-07-31T07:24:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000s0UrpAAE
Lat Location
(32.91819918512929000,-96.70956918615707000)
City Council District
10
25-00348580
Service Request Number: 25-00348580 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-07-20T10:22:17.000
Service Request Number
25-00348580
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-07-20T10:22:17.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-07-22T18:59:00.000
Update Date
2025-07-26T08:02:25.000
Closed Date
2025-07-26T08:02:25.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000rxhleAAA
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
25-00348149
Service Request Number: 25-00348149 • Address: 12607 WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-07-19T17:43:37.000
Service Request Number
25-00348149
Address
12607 WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-07-19T17:43:37.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-07-23T12:32:15.000
Closed Date
2025-07-23T12:32:14.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000ruoV8AAI
Lat Location
(32.91954580257184000,-96.70922927421198000)
City Council District
10
25-00348146
Service Request Number: 25-00348146 • Address: 10102 LAINGTREE DR, DALLAS, TX, 75243 • Created Date: 2025-07-19T17:40:17.000
Service Request Number
25-00348146
Address
10102 LAINGTREE DR, DALLAS, TX, 75243
Created Date
2025-07-19T17:40:17.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-07-23T12:14:18.000
Closed Date
2025-07-23T12:14:17.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000rv8DfAAI
Lat Location
(32.92038671352919000,-96.71064925562135000)
City Council District
10
25-00348144
Service Request Number: 25-00348144 • Address: 13434 HEDGEAPPLE DR, DALLAS, TX, 75243 • Created Date: 2025-07-19T17:36:30.000
Service Request Number
25-00348144
Address
13434 HEDGEAPPLE DR, DALLAS, TX, 75243
Created Date
2025-07-19T17:36:30.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-07-23T11:42:33.000
Closed Date
2025-07-23T11:42:32.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000rv2JXAAY
Lat Location
(32.93052309862534000,-96.71094629392589000)
City Council District
10
25-00347473
Service Request Number: 25-00347473 • Address: 10240 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-07-19T01:41:24.000
Service Request Number
25-00347473
Address
10240 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-07-19T01:41:24.000
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2025-08-18T18:59:00.000
Update Date
2025-07-21T07:45:54.000
Closed Date
2025-07-21T07:45:45.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000rscJXAAY
Lat Location
(32.92914994032278000,-96.70797278440784000)
City Council District
10
25-00346435
Service Request Number: 25-00346435 • Address: 12509 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-07-18T12:51:54.000
Service Request Number
25-00346435
Address
12509 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-07-18T12:51:54.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-07-22T18:59:00.000
Update Date
2025-07-18T16:27:42.000
Closed Date
2025-07-18T16:27:35.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000rmYwvAAE
Lat Location
(32.91847396442173000,-96.70809393097630000)
City Council District
10
25-00346349
Service Request Number: 25-00346349 • Address: 10251 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-07-18T12:17:51.000
Service Request Number
25-00346349
Address
10251 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-07-18T12:17:51.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-07-18T13:57:19.000
Closed Date
2025-07-18T13:11:38.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000rl8oSAAQ
Lat Location
(32.92942327500535500,-96.70766587663451000)
City Council District
10
25-00346341
Service Request Number: 25-00346341 • Address: 10107 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2025-07-18T12:15:35.000
Service Request Number
25-00346341
Address
10107 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2025-07-18T12:15:35.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-07-18T13:49:19.000
Closed Date
2025-07-18T13:03:38.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000rlzpVAAQ
Lat Location
(32.92773431929056500,-96.71144193362609000)
City Council District
10
25-00346336
Service Request Number: 25-00346336 • Address: 10109 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2025-07-18T12:13:16.000
Service Request Number
25-00346336
Address
10109 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2025-07-18T12:13:16.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-07-24T12:41:25.000
Closed Date
2025-07-24T11:55:00.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000rlxm5AAA
Lat Location
(32.92689001201601000,-96.71124792403762000)
City Council District
10
25-00344399
Service Request Number: 25-00344399 • Address: 10251 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-07-17T13:33:09.000
Service Request Number
25-00344399
Address
10251 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-07-17T13:33:09.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-07-21T11:40:30.000
Closed Date
2025-07-21T11:40:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000r5JjgAAE
Lat Location
(32.92942327500535500,-96.70766587663451000)
City Council District
10
25-00344032
Service Request Number: 25-00344032 • Address: 13401 HEDGEAPPLE DR, DALLAS, TX, 75243 • Created Date: 2025-07-17T11:24:35.000
Service Request Number
25-00344032
Address
13401 HEDGEAPPLE DR, DALLAS, TX, 75243
Created Date
2025-07-17T11:24:35.000
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-07-19T23:59:00.000
Update Date
2025-07-17T12:50:48.000
Closed Date
2025-07-17T12:50:48.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000r32MwAAI
Lat Location
(32.93013726670915000,-96.71127054452140000)
City Council District
10
25-00343325
Service Request Number: 25-00343325 • Address: 13401 HEDGEAPPLE DR, DALLAS, TX, 75243 • Created Date: 2025-07-17T04:26:37.000
Service Request Number
25-00343325
Address
13401 HEDGEAPPLE DR, DALLAS, TX, 75243
Created Date
2025-07-17T04:26:37.000
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Status
Closed
Outcome
Final Results
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-07-19T23:59:00.000
Update Date
2025-07-17T06:28:59.000
Closed Date
2025-07-17T06:28:42.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000qzMSHAA2
Lat Location
(32.93013726670915000,-96.71127054452140000)
City Council District
10
25-00342902
Service Request Number: 25-00342902 • Address: 10301 BERNARDIN CIR, DALLAS, TX, 75243 • Created Date: 2025-07-16T17:24:08.000
Service Request Number
25-00342902
Address
10301 BERNARDIN CIR, DALLAS, TX, 75243
Created Date
2025-07-16T17:24:08.000
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-07-18T18:59:00.000
Update Date
2025-07-17T20:24:30.000
Closed Date
2025-07-17T20:24:27.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000qutIdAAI
Lat Location
(32.91801560929188000,-96.70790696282215000)
City Council District
10
25-00340663
Service Request Number: 25-00340663 • Address: 10251 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-07-15T19:21:46.000
Service Request Number
25-00340663
Address
10251 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-07-15T19:21:46.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed (Duplicate)
Ert Estimated Response Time
4 Business Days
Update Date
2025-07-18T13:37:30.000
Closed Date
2025-07-18T13:37:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000qksU5AAI
Lat Location
(32.92942327500535500,-96.70766587663451000)
City Council District
10
25-00340657
Service Request Number: 25-00340657 • Address: 10107 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2025-07-15T19:16:28.000
Service Request Number
25-00340657
Address
10107 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2025-07-15T19:16:28.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed (Duplicate)
Ert Estimated Response Time
4 Business Days
Update Date
2025-07-22T11:45:20.000
Closed Date
2025-07-22T10:59:27.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000qkRH1AAM
Lat Location
(32.92773431929056500,-96.71144193362609000)
City Council District
10
25-00340411
Service Request Number: 25-00340411 • Address: 12526 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-07-15T16:28:01.000
Service Request Number
25-00340411
Address
12526 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-07-15T16:28:01.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-07-24T11:07:21.000
Closed Date
2025-07-24T11:07:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000qhLtKAAU
Lat Location
(32.91792905630758000,-96.70779326356514000)
City Council District
10
25-00340120
Service Request Number: 25-00340120 • Address: 10202 SUNRIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-07-15T15:01:00.000
Service Request Number
25-00340120
Address
10202 SUNRIDGE TRL, DALLAS, TX, 75243
Created Date
2025-07-15T15:01:00.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
In Progress
Ert Estimated Response Time
4 Business Days
Update Date
2025-07-24T11:42:40.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000qhRQQAA2
Lat Location
(32.92487014996659000,-96.70912923348375000)
City Council District
10
25-00340019
Service Request Number: 25-00340019 • Address: 10107 DEERMONT TRL, DALLAS, TX, 75243 • Created Date: 2025-07-15T14:30:19.000
Service Request Number
25-00340019
Address
10107 DEERMONT TRL, DALLAS, TX, 75243
Created Date
2025-07-15T14:30:19.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-07-22T11:45:21.000
Closed Date
2025-07-22T10:59:26.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000qgZx5AAE
Lat Location
(32.92773431929056500,-96.71144193362609000)
City Council District
10
25-00339850
Service Request Number: 25-00339850 • Address: LAWLER RD & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-07-15T13:32:26.000
Service Request Number
25-00339850
Address
LAWLER RD & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-07-15T13:32:26.000
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TPW
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-10-08T23:59:00.000
Update Date
2025-11-05T17:26:36.000
Closed Date
2025-11-05T17:26:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000qfMMpAAM
Lat Location
(32.92415213230765400,-96.70903093099881000)
City Council District
10
25-00339845
Service Request Number: 25-00339845 • Address: LAWLER RD & WHISPERING HILLS DR, DALLAS, TX, 75243 • Created Date: 2025-07-15T13:30:01.000
Service Request Number
25-00339845
Address
LAWLER RD & WHISPERING HILLS DR, DALLAS, TX, 75243
Created Date
2025-07-15T13:30:01.000
Department
Transportation and Public Works Department
Service Request Type
Traffic Markings - Maintenance - TPW
Status
Closed
Outcome
Information Provided
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-07-29T23:59:00.000
Update Date
2025-07-21T14:57:03.000
Closed Date
2025-07-21T14:56:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000qfG9NAAU
Lat Location
(32.92415213230765400,-96.70903093099881000)
City Council District
10
25-00338877
Service Request Number: 25-00338877 • Address: 10140 CIMMARON TRL, DALLAS, TX, 75243 • Created Date: 2025-07-15T08:44:55.000
Service Request Number
25-00338877
Address
10140 CIMMARON TRL, DALLAS, TX, 75243
Created Date
2025-07-15T08:44:55.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-07-15T08:48:47.000
Closed Date
2025-07-15T08:48:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000qaPoMAAU
Lat Location
(32.92661346126355000,-96.71040453363872000)
City Council District
10
25-00338384
Service Request Number: 25-00338384 • Address: 12529 HORNBEAM DR, DALLAS, TX, 75243 • Created Date: 2025-07-14T19:22:31.000
Service Request Number
25-00338384
Address
12529 HORNBEAM DR, DALLAS, TX, 75243
Created Date
2025-07-14T19:22:31.000
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Status
Closed
Outcome
Investigation Complete
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-28T23:59:00.000
Update Date
2025-07-31T12:39:00.000
Closed Date
2025-07-31T12:38:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000qXqMuAAK
Lat Location
(32.91798476512044400,-96.70811276559053000)
City Council District
10
25-00338282
Service Request Number: 25-00338282 • Address: 13421 BAYARD CIR, DALLAS, TX, 75243 • Created Date: 2025-07-14T17:38:53.000
Service Request Number
25-00338282
Address
13421 BAYARD CIR, DALLAS, TX, 75243
Created Date
2025-07-14T17:38:53.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-07-21T15:47:17.000
Closed Date
2025-07-21T15:01:12.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000qW0yGAAS
Lat Location
(32.93022765727303000,-96.71030928728095000)
City Council District
10
25-00338267
Service Request Number: 25-00338267 • Address: 10251 PANTHER RIDGE TRL, DALLAS, TX, 75243 • Created Date: 2025-07-14T17:31:58.000
Service Request Number
25-00338267
Address
10251 PANTHER RIDGE TRL, DALLAS, TX, 75243
Created Date
2025-07-14T17:31:58.000
Department
Code Compliance
Service Request Type
Code Concern - CCS
Status
Closed
Ert Estimated Response Time
4 Business Days
Update Date
2025-07-17T14:28:16.000
Closed Date
2025-07-17T13:42:38.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000qWdoHAAS
Lat Location
(32.92942327500535500,-96.70766587663451000)
City Council District
10
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